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The Dash Group
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  • Logistics Shift Manager - PM Shift  

    The Dash Group
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    Job Title – PM Shift ManagerLocation – Dash Express Plymouth, Saltash... Read More
    Job Title – PM Shift ManagerLocation – Dash Express Plymouth, Saltash Depot, PL12 6LXReports to – Operations ManagerPay – £31,000 to £35,000 per annumShift pattern – Tuesday to Saturday.Dash Express is a leading logistics provider in the South-West, committed to delivering exceptional service and operational excellence. As PM Shift Manager, you’ll oversee the late shift operations, ensuring smooth handover from the AM team, efficient resource allocation, and compliance with company standards. This is a hands-on leadership role where you’ll make a real impact on service performance and customer satisfaction.
    Duties & ResponsibilitiesLead and supervisor the PM shift team, including drivers and warehouse operatives, to achieve service targets and KPIs.Oversee end-of-day operations, including collections, vehicle returns, unloading, reconciliation of non-deliveries, and depot organisation.Conduct driver debriefs, ensuring accurate reporting of issues and completion of handheld terminal (HHT) reconciliation.Monitor compliance with health & safety, driver hours regulations, and company policies.Handle escalations and problem-solving for delivery issues, route disruptions, and customer queries during the shift.Maintain accurate shift reporting, including performance metrics and incident logs.Support recruitment, onboarding, and training of drivers and operational staff.Drive continuous improvement in operational processes and customer service standards.Collaborate with the Operations Manager to ensure seamless handover between shifts.
    What We’re Looking ForProven experience in shift supervision within logistics, transport, or distribution.Strong team leadership and people management skills.Excellent organisational and planning ability.Knowledge of transport compliance, driver regulations, and health & safety standards.Proficient in IT systems and handheld technology (route planning, HHT).Strong problem-solving skills and ability to work under pressure.Excellent communication and interpersonal skills.A customer-focused mindset with a commitment to service excellence.All of our staff must pass a basic DBS check.
    Additional Benefits5.6 weeks holiday entitlement including bank holidays, increasing 1 day per years’ service up to 5 years.Excellent training and development opportunities.Employee discounts on vehicle rentals, hampers and more! Read Less
    Apply Now

  • Temporary Warehouse Packer  

    The Dash Group
    - Redruth
    Apply Now
    Job Title – Temporary Warehouse PackerBusiness Unit - DWNLocation – Th... Read More
    Job Title – Temporary Warehouse PackerBusiness Unit - DWNLocation – TheDash Group, Redruth, TR15 3RQReports to – Operations ManagerPay – £12.25 per hourHours – Full time. Variable hours between 07:00 and 19:00 Monday to Friday. 07:00 and 15:00 Saturdays.The Dash Group is a fast-growing, people focused business delivering high-quality logistics solutions, fulfilment, gifting and e-commerce services. We pride ourselves on being innovative, friendly and flexible delivering exceptional value to our customers and brand partners.As our Temporary Warehouse Packer, your main responsibility will be to accurately pick, pack, and prepare customer orders for dispatch, ensuring all products meet quality and safety standards. This role is ideal for someone who is reliable, hands‑on, and able to thrive in a fast‑paced environmentAbout DWNDWN is our dynamic distribution and fulfilment business, specialising in high‑quality food gifting, fresh speciality products and e‑commerce fulfilment. You will be representing some of our most loved and well‑established brands, including:The Cornish Hamper Company — premium Cornish hampers and gifts.Devon Cream Teas — freshly baked cream tea deliveries nationwide.The Cornish Pasty Store — iconic Cornish pasties delivered to your door.Dash4it — the UK’s leading specialist for maps and navigation products.Working for DWN means being part of a busy, supportive and customer‑centric environment where no two days are the same. You’ll help bring memorable experiences to customers across the UK, all while supporting brands with strong regional heritage and national reach.
    Duties & ResponsibilitiesPick and pack customer orders accurately following company guidelines. Prepare items for dispatch, including labelling and wrapping. Carry out quality checks to ensure goods are undamaged and correctly packed. Follow all warehouse processes, including safe handling and storage procedures. Assist with loading and unloading deliveries as needed. Keep work areas clean, tidy, and safe, complying with health & safety standards. Use handheld scanners or warehouse systems (if required) to record order movements. Support general warehouse duties, including sorting, stock replenishment, and organisation. Report any issues, stock discrepancies, or damages to the Operations Manager promptly.Carry out other tasks according to the needs of the business.
    What We’re Looking ForSomeone who is reliable, punctual and flexible.Excellent attention to detail with the ability to consistently and accurately pack orders.A good level of IT literacy.The physical ability to perform repetitive manual handling tasks and be on your feet for prolonged periods of timeGood communication skills with a positive and inclusive attitude.Highly organised with strong prioritisation skills.
    Additional Benefits5.6 weeks holiday entitlement including bank holidays, increasing 1 day per years’ service up to 5 years.Excellent training and development opportunities.Employee discounts on vehicle rentals, hampers and more! Read Less
    Apply Now

  • Temporary Warehouse Packer  

    The Dash Group
    - Redruth
    Apply Now
    Job Title – Temporary Warehouse PackerBusiness Unit - DWNLocation – Th... Read More
    Job Title – Temporary Warehouse PackerBusiness Unit - DWNLocation – TheDash Group, Redruth, TR15 3RQReports to – Operations ManagerPay – £12.25 per hourHours – Full time. Variable hours between 07:00 and 19:00 Monday to Friday. 07:00 and 15:00 Saturdays.The Dash Group is a fast-growing, people focused business delivering high-quality logistics solutions, fulfilment, gifting and e-commerce services. We pride ourselves on being innovative, friendly and flexible delivering exceptional value to our customers and brand partners.As our Temporary Warehouse Packer, your main responsibility will be to accurately pick, pack, and prepare customer orders for dispatch, ensuring all products meet quality and safety standards. This role is ideal for someone who is reliable, hands‑on, and able to thrive in a fast‑paced environmentAbout DWNDWN is our dynamic distribution and fulfilment business, specialising in high‑quality food gifting, fresh speciality products and e‑commerce fulfilment. You will be representing some of our most loved and well‑established brands, including:The Cornish Hamper Company — premium Cornish hampers and gifts.Devon Cream Teas — freshly baked cream tea deliveries nationwide.The Cornish Pasty Store — iconic Cornish pasties delivered to your door.Dash4it — the UK’s leading specialist for maps and navigation products.Working for DWN means being part of a busy, supportive and customer‑centric environment where no two days are the same. You’ll help bring memorable experiences to customers across the UK, all while supporting brands with strong regional heritage and national reach.
    Duties & ResponsibilitiesPick and pack customer orders accurately following company guidelines. Prepare items for dispatch, including labelling and wrapping. Carry out quality checks to ensure goods are undamaged and correctly packed. Follow all warehouse processes, including safe handling and storage procedures. Assist with loading and unloading deliveries as needed. Keep work areas clean, tidy, and safe, complying with health & safety standards. Use handheld scanners or warehouse systems (if required) to record order movements. Support general warehouse duties, including sorting, stock replenishment, and organisation. Report any issues, stock discrepancies, or damages to the Operations Manager promptly.Carry out other tasks according to the needs of the business.
    What We’re Looking ForSomeone who is reliable, punctual and flexible.Excellent attention to detail with the ability to consistently and accurately pack orders.A good level of IT literacy.The physical ability to perform repetitive manual handling tasks and be on your feet for prolonged periods of timeGood communication skills with a positive and inclusive attitude.Highly organised with strong prioritisation skills.
    Additional Benefits5.6 weeks holiday entitlement including bank holidays, increasing 1 day per years’ service up to 5 years.Excellent training and development opportunities.Employee discounts on vehicle rentals, hampers and more! Read Less
    Apply Now

  • Business Administrator  

    The Dash Group
    - Redruth
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    Job Title – Business AdministratorLocation – TheDash Group, Redruth, T... Read More
    Job Title – Business AdministratorLocation – TheDash Group, Redruth, TR15 3RQReports to – Head of PeoplePay – £27,000 to £30,000 pro rataHours – Part-time. 25-30 hours per week. We are flexible with the exact hours and days.The Dash Group is a leading logistics provider in the South-West, committed to delivering exceptional service and operational excellence. As our new Business Administrator, you will support the smooth running of our diverse business across multiple brands. This is a part-time role suited to someone who is reliable and highly organised and perhaps seeking a good work/life balance. You will be the sort of person who enjoys being the first point of contact, has strong administrative skills, and who takes pride in keeping things running efficiently behind the scenes. The role covers reception, facilities administration, supplier coordination, and general office support, working closely with colleagues and external partners.
    Duties & Responsibilities:Reception & Front of HouseAnswer and manage incoming telephone calls professionally.Monitor multi-user email inboxes and action as necessary.Greet visitors and manage sign-in procedures.Handle incoming and outgoing deliveries and post.Prepare refreshments for meetings and visitors.Office & Facilities AdministrationSupport facilities and health and safety administration.Order and maintain office supplies and general upkeep.Coordinate meeting room bookings and organise meetings.Ensure meeting rooms are prepared and presentable.Administration & CoordinationProvide general administrative support across the business.Arrange travel and accommodation for staff.Maintain records, filing systems, and documentation.Support internal communication and scheduling.Suppliers & UniformsLiaise with suppliers and obtain pricing where required.Support supplier administration and basic cost monitoring.Order staff uniforms and monitor stock levels.Maintain uniform records and issue items as needed.
    What We’re Looking For:Previous experience in a busy administrative, office support, or receptionist role.Strong organisational skills and attention to detail.Confident telephone manner and professional communication skills.Ability to independently manage multiple tasks and priorities.Good working knowledge of Microsoft Office (Outlook, Word, Excel).Proactive, dependable, and team oriented.Friendly and approachable with a professional attitude.Flexible and adaptable to changing priorities.
    Additional BenefitsFlexible working.Supportive team environment.Varied role with responsibility and autonomy.Opportunity to contribute to the smooth running of a growing business.A holiday allowance that grows alongside your length of service. Read Less
    Apply Now

  • Class 2 HGV Collection & Delivery Driver - Pallets  

    The Dash Group
    Apply Now
    Dash Express, a member of the Palletways network, is a leading logisti... Read More
    Dash Express, a member of the Palletways network, is a leading logistics provider in the South-West, committed to delivering exceptional service and operational excellence. As a Class 2 HGV Driver, you’ll play a vital role in ensuring palletised goods are collected and delivered safely, efficiently, and on time, while representing our commitment to excellence and customer service. We provide everything you need to succeed, including a modern fleet, fuel, uniform, and operational support infrastructure.
    Job Title – Class 2 HGV Driver - PalletsLocation – Dash Express Exeter, Hill Barton Depot, EX5 1DRReports to – Operations ManagerPay - £14.75 per hour, estimated average of 50-hours per week, plus a £1,000 joining bonusShift pattern – Monday to Friday. Start times vary from 06:00 to 07:00 to finish
    Duties & Responsibilities:
    · Safely operate Class 2 HGV vehicles for collection and delivery of palletised goods across the region.· Carry out daily vehicle checks and report any defects promptly.· Ensure accurate loading, securing, and unloading of palletised goods, following health & safety and company standards.· Complete scheduled collections and deliveries in a timely manner, maintaining high service standards.· Use HHT (Handheld Terminal) for scanning consignments and reporting discrepancies.· Communicate effectively with the operations team regarding delays, issues, or route changes.· Maintain accurate delivery and collection records and complete end-of-day debrief.· Ensure vehicle cleanliness and refuelling at the end of each shift.· Adhere to driver hours regulations, tachograph compliance, and all legal requirements.
    What We’re Looking For
    · Valid Class 2 (C licence) and up-to-date CPC qualification.· Previous experience in Class 2 HGV collection and delivery pallet driving.· Strong understanding of driver hours regulations and road safety.· Good time management and reliability.· Strong customer service skills and professional communication.· Ability to work independently and as part of a team.· All of our staff must pass a basic DBS check.
    Additional Benefits
    · Joining bonus of £1,000. £500 paid after 1 month, £500 paid after 3 months.· 5.6 weeks holiday entitlement including bank holidays, increasing 1 day per years’ service up to 5 years.· Excellent training and development opportunities.· Employee discounts on vehicle rentals, hampers and more! Read Less
    Apply Now

  • Customer Service Advisor  

    The Dash Group
    - Redruth
    Apply Now
    Job Title – Customer Service AdvisorBusiness Unit - DWNLocation – TheD... Read More
    Job Title – Customer Service AdvisorBusiness Unit - DWNLocation – TheDash Group, Redruth, TR15 3RQReports to – Operations ManagerPay – £12.50 per hourHours – Full-time. Monday to Friday. 8.30am to 5.00pm. Saturday cover on rotation.Purpose The Dash Group is a fast-growing, people focused business delivering high-quality logistics solutions, fulfilment, gifting and e-commerce services. We pride ourselves on being innovative, friendly and flexible delivering exceptional value to our customers and brand partners.As our Customer Service Advisor, you will provide outstanding service and support to customers across DWN’s portfolio. The role ensures enquiries are handled efficiently, orders are processed accurately, and customers receive a positive experience that reflects the values and quality of The Dash Group.
    About DWNDWN is our dynamic distribution and fulfilment business, specialising in high‑quality food gifting, fresh speciality products and e‑commerce fulfilment. You will be representing some of our most loved and well‑established brands, including:The Cornish Hamper Company — premium Cornish hampers and gifts.Devon Cream Teas — freshly baked cream tea deliveries nationwide.The Cornish Pasty Store — iconic Cornish pasties delivered to your door.Dash4it — the UK’s leading specialist for maps and navigation products.Working for DWN means being part of a busy, supportive and customer‑centric environment where no two days are the same. You’ll help bring memorable experiences to customers across the UK, all while supporting brands with strong regional heritage and national reach.
    Duties & ResponsibilitiesRespond to customer enquiries via phone, email, live chat and social media with professionalism and warmth.Provide accurate advice on products, orders, deliveries and brand‑specific enquiries.Handle complaints with empathy, accountability and clear communication.Deliver service that reflects each brand’s identity while maintaining consistent, high standards.Process orders accurately using internal systems and platforms.Maintain accurate customer records and ensure compliance with data handling procedures.Liaise with warehouse and operations teams regarding stock, dispatch and fulfilment queries.Investigate and log customer issues and complaints thoroughly and identify appropriate solutions.Escalate complex or sensitive cases to senior team members or managers.Work closely with the warehouse team to ensure smooth and accurate order fulfilment.Communicate operational issues such as stock shortages, product quality concerns or recurring customer themes.Support peak trading periods (e.g., Christmas, Easter, Mother's Day) with flexibility and teamwork.Contribute ideas for improving the customer experience and internal processes.Carry out other tasks according to the needs of the business.
    What We’re Looking ForPrevious customer service experience with a customer-centric aptitude.Highly organised with strong prioritisation skills.Excellent written and verbal communication skills with a friendly telephone manner.Strong attention to detail and accuracy when processing orders.Ability to remain calm and professional during challenging conversations.Comfortable using computers, email and CRM/order systems.Adaptable, approachable and committed to delivering exceptional service.

    Additional Benefits5.6 weeks holiday entitlement including bank holidays, increasing 1 day per years’ service up to 5 years.Excellent training and development opportunities.Employee discounts on vehicle rentals, hampers and more! Read Less
    Apply Now

  • Warehouse Operative (AM Shift)  

    The Dash Group
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    Salary: £12.25 per hourLocation: SaltashHours: Tuesday – Saturday 05:0... Read More
    Salary: £12.25 per hourLocation: SaltashHours: Tuesday – Saturday 05:00am - 09:00amReporting to: Operations ManagerHoliday: 28 days per year (including Bank Holidays). Holiday benefit – For every continuous year you’re with us, you’ll receive an extra day of holiday, up to a maximum of five. Contract: PermanentDash Group is a fast-growing logistics and delivery business serving the South West. We operate multiple brands, including Dash Express Plymouth, and our mission is simple: keep goods, businesses, and people moving every single day.
    From our depots across the region, we handle thousands of parcels with precision and care, supporting local companies and national networks alike. We’re proud of our reputation for reliability, innovation, and service excellence.
    Our culture is built on teamwork, respect, and continuous improvement. We trust our people to make decisions, solve problems, and deliver results. When you join Dash, you’re not just filling a role—you’re helping shape how we operate and grow.
    Why this job exists
    Because thousands of parcels need to be sorted, scanned, and dispatched every morning so businesses and customers get what they need, when they need it. That’s where you come in.
    What you’ll actually be doing
    Sorting parcels quickly and accurately.Scanning items so they’re tracked properly.Loading and unloading vehicles safely.Keeping the warehouse tidy and following health & safety rules.Working as part of a team that gets things done.
    What’s in it for you
    A stable, permanent role in a growing logistics business.A team that works hard and looks out for each other.Opportunities to learn and progress – we promote from within.28 days holiday (inclusive of bank holidays), plus extra days for long service.Uniform provided and full training given.
    What we need from you
    Reliability. A team is built on it's culture and integrity.The physical ability to be on your feet most of the day sorting and lifting parcels.Attention to detail – scanning and sorting needs accuracy.A positive attitude and willingness to get stuck in. Read Less
    Apply Now

  • Warehouse Operative (AM Shift)  

    The Dash Group
    Apply Now
    Salary: £12.25 per hourLocation: SaltashHours: Tuesday – Saturday 05:0... Read More
    Salary: £12.25 per hourLocation: SaltashHours: Tuesday – Saturday 05:00am - 09:00amReporting to: Operations ManagerHoliday: 28 days per year (including Bank Holidays). Holiday benefit – For every continuous year you’re with us, you’ll receive an extra day of holiday, up to a maximum of five. Contract: PermanentDash Group is a fast-growing logistics and delivery business serving the South West. We operate multiple brands, including Dash Express Plymouth, and our mission is simple: keep goods, businesses, and people moving every single day.
    From our depots across the region, we handle thousands of parcels with precision and care, supporting local companies and national networks alike. We’re proud of our reputation for reliability, innovation, and service excellence.
    Our culture is built on teamwork, respect, and continuous improvement. We trust our people to make decisions, solve problems, and deliver results. When you join Dash, you’re not just filling a role—you’re helping shape how we operate and grow.
    Why this job exists
    Because thousands of parcels need to be sorted, scanned, and dispatched every morning so businesses and customers get what they need, when they need it. That’s where you come in.
    What you’ll actually be doing
    Sorting parcels quickly and accurately.Scanning items so they’re tracked properly.Loading and unloading vehicles safely.Keeping the warehouse tidy and following health & safety rules.Working as part of a team that gets things done.
    What’s in it for you
    A stable, permanent role in a growing logistics business.A team that works hard and looks out for each other.Opportunities to learn and progress – we promote from within.28 days holiday (inclusive of bank holidays), plus extra days for long service.Uniform provided and full training given.
    What we need from you
    Reliability. A team is built on it's culture and integrity.The physical ability to be on your feet most of the day sorting and lifting parcels.Attention to detail – scanning and sorting needs accuracy.A positive attitude and willingness to get stuck in. Read Less
    Apply Now

  • Delivery Driver (2-person Crew)  

    The Dash Group
    Apply Now
    Job Title – Delivery Driver (2-person Crew)Location – Dash Express Exe... Read More
    Job Title – Delivery Driver (2-person Crew)Location – Dash Express Exeter, Cullompton Depot, EX15 3DAReports to – Operations ManagerPay - £12.50 per hourShift pattern – Monday to Friday. 06:30 start time. Up to 11 hours a day.Dash Express is a leading logistics provider in the South-West, committed to delivering exceptional service and operational excellence. As a Delivery Driver (2-person Crew), you’ll play a vital role in ensuring large goods are delivered safely, efficiently, and on time, into our customers’ homes, while representing our commitment to excellence and customer service. We provide everything you need to succeed, including a modern fleet, fuel, uniform, and operational support infrastructure.
    Main Duties & ResponsibilitiesAs part of a 2-person crew, you will deliver, assemble and install a wide range of home furnishings, electrical products and sports equipment, ensuring every delivery is made with the highest level of customer service.Load and offload large and often heavy goods from vehicles, using appropriate manual handling aids as required.Accurately check and scan items out for delivery using a handheld terminal (HHT), reporting any discrepancies to your Line Manager.Complete pre-departure vehicle checks to ensure your vehicle is safe to operate and report any problems to you Line Manager.Complete deliveries and collections throughout the day in a timely manner whilst adhering to company standards, health & safety procedures and road safety laws.Report any problems to your line manager throughout the day.At the end of day, you will return to depot, unload and label any of non-deliveries and ensure all deliveries are accounted for on the HHT.Attend driver briefings and debriefings with the manager on duty.Ensure vehicle is cleaned and refuelled for next day.
    What We’re Looking ForA full UK driving licence.The physical ability to manually lift and move heavy loads as part of a 2-person lift.Previous driving experience. Good time keeping and organisational skills.Excellent communication skills to be able to provide support to our customers on the phone and in person.All of our staff must pass a basic DBS check.
    Additional Benefits5.6 weeks holiday entitlement including bank holidays, increasing 1 day per years’ service up to 5 years.Excellent training and development opportunities.Employee discounts on vehicle rentals, hampers and more! Read Less
    Apply Now

  • Finance Assistant  

    The Dash Group
    - Redruth
    Apply Now
    Job Title – Finance AssistantLocation – The Dash Group, Redruth, TR15... Read More
    Job Title – Finance AssistantLocation – The Dash Group, Redruth, TR15 3RQReports to – Assistant Finance ManagerPay – £26,000 to £27,500Hours – Full-time. Monday to Friday. 8.30am to 5.00pm
    The Dash Group is a leading logistics provider in the South-West, committed to delivering exceptional service and operational excellence. As our new Finance Assistant, you will be part of a supportive and forward-thinking finance team playing an instrumental role during a time of significant growth across the business.
    You will fulfil a crucial role in delivering high-quality financial information which will drive informed decisions across the business.
    Duties & Responsibilities
    The main focus of your will be to take the lead managing all sales ledger processes whilst supporting with elements of purchase ledger as required.Administer invoice generation across all business divisions and a variety of sales types.Deal with invoice queries in a timely and professional manner.Run the department credit control processes.Carry out bank and credit card reconciliations.Manage ad hoc payments and banking activity.Provide administrative support within the finance team.Support the department to cover holidays and absence.Carry out other finance related tasks according to the needs of the business.
    What We’re Looking For
    Full or part AAT qualified.Some experience managing sales ledger, purchase ledger and/or credit control processes.Excellent IT skills, especially Excel.The confidence to manage an array of inbound and outbound queries by email and telephone in a professional and courteous manner.The organisational skills to multitask to consistently meet deadlines.
    Additional Benefits
    5.6 weeks holiday entitlement including bank holidays, increasing 1 day per years’ service up to 5 years.Excellent training and development opportunities.Employee discounts on vehicle rentals, hampers and more! Read Less
    Apply Now
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