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The Business Connection Group
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  • Customer Experience Lead  

    - Cheshire West and Chester
    Customer Experience Lead | 50,000 - 70,000 | UX, CX, Digital, Products... Read More
    Customer Experience Lead | 50,000 - 70,000 | UX, CX, Digital, Products I am partnering with an innovative and growing organisation seeking a Customer Experience Lead to take ownership of the end-to-end customer and user experience across a portfolio of digital products and platforms. This is an exciting opportunity for an experienced UX/CX professional who is passionate about creating seamless customer journeys, improving product adoption, and embedding customer-centric thinking throughout an organisation. The Role As the Customer Experience Lead, you will define and drive a consistent customer experience strategy across multiple products, platforms, and channels. You will identify customer pain points, optimise user journeys, and work closely with Product, Development, Commercial, and Operations teams to ensure customer experience principles are at the heart of product development and business decision-making. You ll play a key role in improving adoption, engagement, satisfaction, and overall customer outcomes by translating customer insights and data into meaningful improvements. Key Responsibilities: Define and implement a clear UX/CX strategy across digital products and platforms. Map, analyse, and continuously improve end-to-end customer and user journeys. Identify and prioritise customer friction points and develop solutions to address them. Establish and maintain UX standards, best practices, an... Read Less
  • Recruitment Consultant  

    - Cheshire West and Chester
    We are looking to hire a success driven and high achieving Recruitment... Read More
    We are looking to hire a success driven and high achieving Recruitment Consultant who is looking to take control of their career, build their own client portfolio and take advantage of the opportunity to join a progressive, innovative business. You will be joining a permanent recruitment division, with an incredibly strong brand, reputation and client base. 30,000- 35,000 base salary, plus uncapped bonus (year one OTE 12,000) It is our belief that we are only as successful as the people who work for us and to that end, we believe we have created a working environment that encourages and rewards success. We offer scope for long-term progression as the business grows and from the outset you will be rewarded with:- competitive basic salary uncapped earning potential through an immediately available bonus scheme training, coaching and development to provide clear career progression social events and charity days enhanced holidays, plus your birthday off! Key responsibilities: Developing both existing and new business opportunities, working with a diverse range of clients from SMEs to global organisations Having ultimate responsibility for driving the success and revenue generation of your portfolio, exceeding individual and company targets Calling prospects to generate leads for referrals and calling lapsed customers to re-establi... Read Less
  • Family Law Solicitor - Private Law  

    - Greater Manchester
    Location: Bolton Office or Greater Manchester Hours: 9.00 am to 5.00 p... Read More
    Location: Bolton Office or Greater Manchester Hours: 9.00 am to 5.00 pm - Monday to Friday (1 Hour Lunch) Salary: Negotiable depending upon experience. An exciting opportunity working within a pioneer of legal services, providing friendly, professional advice in the manner a traditional high street law firm would, but blended with a 21st Century approach. A vacancy for a Private Law solicitor who can run a mixed caseload of private family law files, including divorce/finance, children and domestic violence files to work in our busy family department. The position will involve travel to courts and other offices therefore candidate must have a car available for work use. Ongoing training, guidance and support from the team is provided. Job role Working within a busy office with a friendly team of people, you will be expected to carry out the following duties: Run own private caseload Capability of undertaking a mix of Legal Aid Ability to use CCMS and have a sound understanding of legal aid criteria Willingness to conduct own advocacy Skills Required Experience in private law Good organisational skills Excellent attention to detail (accuracy essential) Good communication skills Good IT skills Ability to work well within a team Friendly and professional manner Company Benefits Competitive sal... Read Less
  • Legal Cashier  

    - Wrexham Principal Area
    A fantastic opportunity working with a well-established and dynamic la... Read More
    A fantastic opportunity working with a well-established and dynamic law firm with a reputation for delivering exceptional legal services across a wide range of practice areas. An opportunity stemming from continued growth, our clients are looking to add a talented Legal Cashier to their friendly and supportive cashiering team based in Wrexham, North Wales. Role Overview: As a Legal Cashier, you will play a pivotal role in ensuring the smooth and compliant operation of our financial transactions. This is an excellent opportunity for someone with legal cashiering experience, looking to develop their career in a fast-paced and rewarding environment. Key Responsibilities: * Process client and office account transactions in accordance with SRA (Solicitors Regulation Authority) rules. * Ensure all financial records are accurate and up-to-date. * Process payments, receipts, and transfers, ensuring compliance with anti-money laundering procedures. * Liaise with fee earners and support staff to resolve financial queries. * Ensure compliance with all internal financial controls and procedures. Key Requirements: * Previous experience as a Legal Cashier within a law firm (minimum of 1-2 years). * Solid understanding of SRA Accounts Rules and legal cashiering procedures. * Proficient in using legal accounts software (experience with Solicitors Own Software would be an advantage). * Strong att... Read Less

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