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The Body Shop International Limited
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  • Store Manager  

    - Leeds
    The Body ShopWhen Anita Roddick founded The Body Shop in 1976, she had... Read More
    The Body ShopWhen Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We’re never afraid to stand up and speak the truth. We like to do things a little differently around here.   The Body Shop is committed to generating positive economic, social and environmental impact. We’re fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up. Your role in a nutshellTo be an inspirational leader with enthusiasm for our brand and believe in the way we do business. With beauty retail expertise that is second to none, you will drive the store and the team to deliver retail excellence, strong sales results and engaging customer experienceMore about the roleCustomer Experience - We want someone who will shape a customer focused store experience by leading the team to drive customer engagement and bring the brand to life. The Store manager should also ensure the development of consumer loyalty to help build The Body Shop brand. Delivery - Retail related beauty expertise is highly desirable at management level. We’re looking for someone who will be able to control and meet sales and performance targets with outstanding planning and organising skills. Our Store Managers need to have exceptional stock management skills, and the ability to monitor/manage change. It is essential for our Store Managers to be confident to use the data we provide you with to make sound commercial and business decisions to really drive your sales and your people. Our Store Manager have to have full knowledge of the beauty market, our competitors and have passion and love for our products! Teamwork and People Management - Our people are at the heart of everything we do. We’re particularly interested in individuals who are able to lead and work as part of a team and can quickly react to any problems that may occur. There is a necessity for our managers to be outstanding communicators and competent to manage the team in accordance to the needs of the store and its customers. We desire a flexible and responsible role model who is capable of attracting and retaining people who reflect the brand. Managers must have the ability to identify high potential, develop current members of the team to a high standard.What we look forExperience in beauty retail and people leadershipAble to control and meet sales and performance targets with outstanding planning and organising skillsExperience of using data provided to make sound commercial and business decisions Ability to work collaboratively within a feedback cultureTeam coaching and developmentAbility to demonstrate outstanding communication and operational skillsLeadership skills to achieve personal and business success.Good IT SkillsFlexibility to work across Sunday to Saturday is required.Talent DriversCommercialityCollaborative SkillsLeadershipPersonal ConductPurpose Read Less
  • Store Manager  

    - Uxbridge
    The Body ShopWhen Anita Roddick founded The Body Shop in 1976, she had... Read More
    The Body ShopWhen Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We’re never afraid to stand up and speak the truth. We like to do things a little differently around here.   The Body Shop is committed to generating positive economic, social and environmental impact. We’re fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up. Your role in a nutshellTo be an inspirational leader with enthusiasm for our brand and believe in the way we do business. With beauty retail expertise that is second to none, you will drive the store and the team to deliver retail excellence, strong sales results and engaging customer experienceMore about the roleCustomer Experience - We want someone who will shape a customer focused store experience by leading the team to drive customer engagement and bring the brand to life. The Store manager should also ensure the development of consumer loyalty to help build The Body Shop brand. Delivery - Retail related beauty expertise is highly desirable at management level. We’re looking for someone who will be able to control and meet sales and performance targets with outstanding planning and organising skills. Our Store Managers need to have exceptional stock management skills, and the ability to monitor/manage change. It is essential for our Store Managers to be confident to use the data we provide you with to make sound commercial and business decisions to really drive your sales and your people. Our Store Manager have to have full knowledge of the beauty market, our competitors and have passion and love for our products! Teamwork and People Management - Our people are at the heart of everything we do. We’re particularly interested in individuals who are able to lead and work as part of a team and can quickly react to any problems that may occur. There is a necessity for our managers to be outstanding communicators and competent to manage the team in accordance to the needs of the store and its customers. We desire a flexible and responsible role model who is capable of attracting and retaining people who reflect the brand. Managers must have the ability to identify high potential, develop current members of the team to a high standard.What we look forExperience in beauty retail and people leadershipAble to control and meet sales and performance targets with outstanding planning and organising skillsExperience of using data provided to make sound commercial and business decisions Ability to work collaboratively within a feedback cultureTeam coaching and developmentAbility to demonstrate outstanding communication and operational skillsLeadership skills to achieve personal and business success.Good IT SkillsFlexibility to work across Sunday to Saturday is required.Talent DriversCommercialityCollaborative SkillsLeadershipPersonal ConductPurpose Read Less
  • Demand Planner  

    - Brighton
    The Body ShopThe Body Shop has been here since 1976 and we’re not goin... Read More
    The Body ShopThe Body Shop has been here since 1976 and we’re not going anywhere. There’s never been a more exciting time to join us, with a range of fantastic opportunities now available. We’re looking for fellow pioneers of ethical beauty who are keen to drive our business in the UK and around the world. If that sounds like you, we’d love you to join us as we embark on our next chapter.The Body Shop is committed to generating positive economic, social and environmental impact. We’re fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up.Your role in a nutshellWe are recruiting for an experienced Demand Planner. This is an unique opportunity to join The Body Shop Team.Your role will be to lead forecasting for all categories for given customer base / geography for TBS full product assortment. This role will be key to drive closer collaboration across key markets, improve forecast accuracy, service and inventory optimisation. More about the roleDevelop close partnerships across key customers to drive adoption to TBS technology solutions, drive data based analysis to support forecast accuracy improvements.Collaborate with Product Development, Marketing, Sales, Finance and Supply chain to gather inputs and align on customer forecast assumptions.Support the S&OP process by presenting forecasts for all categories and risks and opportunitiesMonitor post-launch performance of NPD / Gift and align with markets to adjust forecasts based on sell-through and market feedback.Analyse historical data, market trends, and promotional plans to inform forecast models.Track and report forecast accuracy and continuously improve planning processes.What we look forSkills:Cross-functional Communication: Skilled at aligning diverse teams around a common forecast.Forecasting & Analytics: Strong ability to build and refine statistical models.Project Coordination: Able to manage multiple product timelines and priorities.Presentation: Comfortable presenting data and insights to senior stakeholders and customersProblem Solving: Quick to identify issues and propose actionable solutions.Competencies:Attention to Detail: Precision in managing complex data and launch timelines.Adaptability: Thrives in a dynamic, trend-driven environment.Customer Focus: Builds relationship with customers and understand omni channel dynamics.Initiative: Takes ownership of forecasts and drives continuous improvement with marketsCollaboration: Builds strong relationships across departmentsExperience:3–5 years in demand planning, supply chain, or commercial planning roles.Experience in beauty, wellness, or FMCG sectors preferred.Proven track record of continuous improvement in forecasting.Familiarity with S&OP processes and cross-functional planning.BenefitsAs well as a competitive salary, here are just a few of the rewards that you can look forward to if you join us: a 6% non-contributory pension plan, 23 days holiday, 50% staff discount and access to product sample sales, access to Perks at Work, our online shopping channel with exclusive deals & discounts, as well as LOVE money to spend on your wellbeing and personal development. Read Less
  • 12 hr CC fixed term  

    - London
    The Body ShopWhen Anita Roddick founded The Body Shop in 1976, she had... Read More
    The Body ShopWhen Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We’re never afraid to stand up and speak the truth. We like to do things a little differently around here.   The Body Shop is committed to generating positive economic, social and environmental impact. We’re fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up. Your role in a nutshellTo support the store management team in driving sales and profit within the store through the delivery of exceptional customer service on the shop floor at all times.  To demonstrate and uphold the values and vision of the company whilst ensuring adherence to company procedures & policies.More about the roleWith over 2,000 exciting products designed to suit every customer's preference, there's a lot to choose from, so our team are on-hand to talk with customers every day. We take the time to learn our customer’s needs and recommend fantastic products that make them feel so good. We offer products that are packed with natural ingredients, many of which have been sourced ethically using Community Trade programmes - so when we advise a customer on their skincare regime, we're not just selling them an ideal, we're actually helping communities build a better life too.  As part of our dedicated team of Consultants you will offer expert advice to our customers and provide an inspirational insight into The Body Shop products and philosophy. You will get to learn the products, their origins and proactively engage with customers to experience a range that suits their preferences and lifestyle.What we look forStrong interpersonal skills to build rapport with customers - customer service experience is idealAbility to communicate and listen effectivelyA genuine passion for beauty and the retail industryOpen availability for evening, weekend, and holiday shifts. Talent DriversCollaborative SkillsPersonal ConductCommercialityPurpose Read Less
  • The Body ShopWhen Anita Roddick founded The Body Shop in 1976, she had... Read More
    The Body ShopWhen Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We’re never afraid to stand up and speak the truth. We like to do things a little differently around here.   The Body Shop is committed to generating positive economic, social and environmental impact. We’re fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up. Your role in a nutshellWith your high levels of enthusiasm for our brand and belief in the way we do business you will share responsibility with the Store Manager to drive the store and team to deliver retail excellence and strong sales results.More about the roleCustomer Experience - As an Assistant Store Manager, you will coach the team to achieve exceptional customer service standards in partnership with the store manager. You will oversee the operations and commercial practices of the store, both front and back of house, whilst maintaining harmony and efficiency on the shop floor.  Our Assistant Store Managers are encouraged to lead and drive a customer focussed store experience on a day to day basis. You should help to ensure the development of consumer loyalty and awareness to help build The Body Shop brand. Delivery -  Retail related beauty expertise is highly desirable. It is desirable for our Assistant Store Managers to be able to learn and use the internal systems and to be able to analyse performance to help manage the commercial side of the store. In the ever changing world of retail, we need people who are able to monitor and manage change. Our Assistant Store Managers must be able to help control and meet sales/performance targets. We’re looking for individuals with strong relationship skills who are confident with coordinating between customers, the team and the manager. Our Assistant Store Managers have to have full knowledge of the beauty market, our competitors and have passion and love for our products! Teamwork and People Management - Our people are at the heart of everything we do. Our Assistant Store Managers should be team players, able to assist the Store Manager and be quick to resolve issues. We’re are looking for flexible and responsible role models who are capable of attracting, retaining and growing people who reflect the brand.What we look forExperience working within a customer service and/ or beauty environment with both sales and service targetsWorking knowledge of shop operation processesDemonstrated success in driving sales by leading and motivating a teamThe ability to solve problems in a timely mannerWork flexible hours, including holidays, nights and weekends to meet the needs of the businessGood IT SkillsAbility to demonstrate outstanding communication and operational skillsFlexibility to work across Sunday to Saturday is required.Talent DriversCollaborative SkillsCommercialityLeadershipPersonal ConductPurpose Read Less
  • The Body ShopWhen Anita Roddick founded The Body Shop in 1976, she had... Read More
    The Body ShopWhen Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We’re never afraid to stand up and speak the truth. We like to do things a little differently around here.   The Body Shop is committed to generating positive economic, social and environmental impact. We’re fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up. Your role in a nutshellTo support the store management team in driving sales and profit within the store through the delivery of exceptional customer service on the shop floor at all times.  To demonstrate and uphold the values and vision of the company whilst ensuring adherence to company procedures & policies.More about the roleWith over 2,000 exciting products designed to suit every customer's preference, there's a lot to choose from, so our team are on-hand to talk with customers every day. We take the time to learn our customer’s needs and recommend fantastic products that make them feel so good. We offer products that are packed with natural ingredients, many of which have been sourced ethically using Community Trade programmes - so when we advise a customer on their skincare regime, we're not just selling them an ideal, we're actually helping communities build a better life too.  As part of our dedicated team of Consultants you will offer expert advice to our customers and provide an inspirational insight into The Body Shop products and philosophy. You will get to learn the products, their origins and proactively engage with customers to experience a range that suits their preferences and lifestyle.What we look forStrong interpersonal skills to build rapport with customers - customer service experience is idealAbility to communicate and listen effectivelyA genuine passion for beauty and the retail industryOpen availability for evening, weekend, and holiday shifts. Talent DriversCollaborative SkillsPersonal ConductCommercialityPurpose Read Less
  • customer consultant  

    - Royal Leamington Spa
    The Body ShopWhen Anita Roddick founded The Body Shop in 1976, she had... Read More
    The Body ShopWhen Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We’re never afraid to stand up and speak the truth. We like to do things a little differently around here.   The Body Shop is committed to generating positive economic, social and environmental impact. We’re fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up. Your role in a nutshellTo support the store management team in driving sales and profit within the store through the delivery of exceptional customer service on the shop floor at all times.  To demonstrate and uphold the values and vision of the company whilst ensuring adherence to company procedures & policies.More about the roleWith over 2,000 exciting products designed to suit every customer's preference, there's a lot to choose from, so our team are on-hand to talk with customers every day. We take the time to learn our customer’s needs and recommend fantastic products that make them feel so good. We offer products that are packed with natural ingredients, many of which have been sourced ethically using Community Trade programmes - so when we advise a customer on their skincare regime, we're not just selling them an ideal, we're actually helping communities build a better life too.  As part of our dedicated team of Consultants you will offer expert advice to our customers and provide an inspirational insight into The Body Shop products and philosophy. You will get to learn the products, their origins and proactively engage with customers to experience a range that suits their preferences and lifestyle.What we look forStrong interpersonal skills to build rapport with customers - customer service experience is idealAbility to communicate and listen effectivelyA genuine passion for beauty and the retail industryOpen availability for evening, weekend, and holiday shifts. Talent DriversCollaborative SkillsPersonal ConductCommercialityPurpose Read Less
  • Assistant Manager  

    - Leeds
    The Body ShopWhen Anita Roddick founded The Body Shop in 1976, she had... Read More
    The Body ShopWhen Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We’re never afraid to stand up and speak the truth. We like to do things a little differently around here.   The Body Shop is committed to generating positive economic, social and environmental impact. We’re fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up. Your role in a nutshellWith your high levels of enthusiasm for our brand and belief in the way we do business you will share responsibility with the Store Manager to drive the store and team to deliver retail excellence and strong sales results.More about the roleCustomer Experience - As an Assistant Store Manager, you will coach the team to achieve exceptional customer service standards in partnership with the store manager. You will oversee the operations and commercial practices of the store, both front and back of house, whilst maintaining harmony and efficiency on the shop floor.  Our Assistant Store Managers are encouraged to lead and drive a customer focussed store experience on a day to day basis. You should help to ensure the development of consumer loyalty and awareness to help build The Body Shop brand. Delivery -  Retail related beauty expertise is highly desirable. It is desirable for our Assistant Store Managers to be able to learn and use the internal systems and to be able to analyse performance to help manage the commercial side of the store. In the ever changing world of retail, we need people who are able to monitor and manage change. Our Assistant Store Managers must be able to help control and meet sales/performance targets. We’re looking for individuals with strong relationship skills who are confident with coordinating between customers, the team and the manager. Our Assistant Store Managers have to have full knowledge of the beauty market, our competitors and have passion and love for our products! Teamwork and People Management - Our people are at the heart of everything we do. Our Assistant Store Managers should be team players, able to assist the Store Manager and be quick to resolve issues. We’re are looking for flexible and responsible role models who are capable of attracting, retaining and growing people who reflect the brand.What we look forExperience working within a customer service and/ or beauty environment with both sales and service targetsWorking knowledge of shop operation processesDemonstrated success in driving sales by leading and motivating a teamThe ability to solve problems in a timely mannerWork flexible hours, including holidays, nights and weekends to meet the needs of the businessGood IT SkillsAbility to demonstrate outstanding communication and operational skillsFlexibility to work across Sunday to Saturday is required.Talent DriversCollaborative SkillsCommercialityLeadershipPersonal ConductPurpose Read Less
  • Assistant Manager  

    - London
    The Body ShopWhen Anita Roddick founded The Body Shop in 1976, she had... Read More
    The Body ShopWhen Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We’re never afraid to stand up and speak the truth. We like to do things a little differently around here.   The Body Shop is committed to generating positive economic, social and environmental impact. We’re fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up. Your role in a nutshellWith your high levels of enthusiasm for our brand and belief in the way we do business you will share responsibility with the Store Manager to drive the store and team to deliver retail excellence and strong sales results.More about the roleCustomer Experience - As an Assistant Store Manager, you will coach the team to achieve exceptional customer service standards in partnership with the store manager. You will oversee the operations and commercial practices of the store, both front and back of house, whilst maintaining harmony and efficiency on the shop floor.  Our Assistant Store Managers are encouraged to lead and drive a customer focussed store experience on a day to day basis. You should help to ensure the development of consumer loyalty and awareness to help build The Body Shop brand. Delivery -  Retail related beauty expertise is highly desirable. It is desirable for our Assistant Store Managers to be able to learn and use the internal systems and to be able to analyse performance to help manage the commercial side of the store. In the ever changing world of retail, we need people who are able to monitor and manage change. Our Assistant Store Managers must be able to help control and meet sales/performance targets. We’re looking for individuals with strong relationship skills who are confident with coordinating between customers, the team and the manager. Our Assistant Store Managers have to have full knowledge of the beauty market, our competitors and have passion and love for our products! Teamwork and People Management - Our people are at the heart of everything we do. Our Assistant Store Managers should be team players, able to assist the Store Manager and be quick to resolve issues. We’re are looking for flexible and responsible role models who are capable of attracting, retaining and growing people who reflect the brand.What we look forExperience working within a customer service and/ or beauty environment with both sales and service targetsWorking knowledge of shop operation processesDemonstrated success in driving sales by leading and motivating a teamThe ability to solve problems in a timely mannerWork flexible hours, including holidays, nights and weekends to meet the needs of the businessGood IT SkillsAbility to demonstrate outstanding communication and operational skillsFlexibility to work across Sunday to Saturday is required.Talent DriversCollaborative SkillsCommercialityLeadershipPersonal ConductPurpose Read Less
  • Team Leader  

    - Swindon
    The Body ShopWhen Anita Roddick founded The Body Shop in 1976, she had... Read More
    The Body ShopWhen Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We’re never afraid to stand up and speak the truth. We like to do things a little differently around here.   The Body Shop is committed to generating positive economic, social and environmental impact. We’re fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up. Your role in a nutshellTo support the store management team in driving sales and profit within the store through the supervision and coaching of customer consultants together with and in the absence of store management, demonstrating that as an individual and as a team member, you consistently deliver an exceptional customer experience whilst ensuring adherence to company procedures & policies in relation to protection of the brand and company assets and uphold the values and vision of The Body ShopMore about the roleCustomer Experience - As a Team Leader you will demonstrate the ability to work independently with minimal direction. You will consistently act with a sense of urgency and effectively handle customer concerns and share the feedback with store management as appropriate. You will creatively support maintenance of store lay-out, inventory management and other store operations as per guidelines. You will coach Customer Consultants to achieve exceptional customer service standards in partnership with the store management. You will be a passionate ambassador of The Body Shop Campaigns. Delivery -  As a Team Leader you understand the causes of sales trends, you use storytelling about our products to enhance customer experience. In the ever changing world of retail, we need people who are able to monitor and manage change. Our Team Leaders should be able to operate multiple systems. Must be able to meet sales/performance targets and also assist store management in recruiting the right team. You will perform opening and closing procedures for the store as per The Body Shop's operational standards including the completion of all audit documentation. We’re looking for individuals with strong relationship skills who are confident with coordinating between customers, the team and the manager. Teamwork and People Management - Our people are at the heart of everything we do. Our Team Leaders should be team players, be   supportive of change and new ideas. Be able to assist the store management with training new staff. We’re are looking for flexible and responsible role models who are capable of attracting and retaining people who reflect the brand.What we look forExperience working in customer service, have genuine passion for beauty and the retail industryAbility to communicate and listen effectively and demonstrate operational skillsStrong interpersonal skills to build rapport with customers, and provide appropriate solutions to customer needsA positive mindset with the willingness to develop.Ability to multitask, manage time and work flexible hoursTalent DriversCollaborative SkillsPurposePersonal ConductLeadershipCommerciality Read Less

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