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  • HR Shared Services Coordinator  

    The AA
    - Basingstoke
    Apply Now
    Job Title: HR Shared Services CoordinatorLocation: Basingstoke Pay Rat... Read More
    Job Title: HR Shared Services CoordinatorLocation: Basingstoke
    Pay Rate: £13 per hour
    Contract: 3 Months (possibility of extension)Job Description SummaryThe HRSS Coordinator delivers a high-quality and consistent HR service to employees and managers. This includes timely and efficient HR, recruitment, and employee lifecycle administration support to HR colleagues, line managers, employees, and external candidates. The role ensures HR support is delivered within agreed parameters, enabling managers and employees to work effectively. Responsibilities are carried out in line with procedures, standards, and HRSS Service Level Agreements (SLAs).ResponsibilitiesAdminister onboarding activities including drafting and sending letters and contracts, ensuring pre-employment checks are completed in line with SLAs and audit requirements.Conduct ongoing employment checks as required by the Senior HRSS Coordinator.Support payroll administration, including processing starters, leavers, changes, and incremental rises.Maintain accurate paper-based and electronic employee records.Manage photocopying, letter writing, data inputting, cleansing, archiving, and general HR administration.Ensure accurate data entry within the MyHR system.Action workflow requests in a timely and consistent manner.Monitor compliance with HR policies, standards, and processes, escalating non-compliance as appropriate.Deliver a professional and high-quality service to all customers.Resolve routine customer queries and complaints where possible, escalating to the HR Shared Services Manager when necessary.Escalate HR advisory queries to HR Business Partners and Advisors promptly.Build positive rapport with colleagues and customers with clear, appropriate communication.Handle all information confidentially and share only with appropriate personnel.Comply with organisational policies and procedures while promoting equal opportunities and maintaining a safe and supportive workplace.The IndividualSolid HR administration experience, including payroll data collation.Strong verbal, written, and numeracy skills.Excellent organisational skills with the ability to manage time and prioritise.Proficient in Microsoft Word and Excel with HR systems/database experience.Able to work independently using initiative within set processes.Strong interpersonal skills and ability to work with colleagues at all levels.Confident handling confidential and sensitive information.Knowledge of HR policies and procedures.Effective verbal communication with diverse customer groups.Strong written communication for correspondence and reportsAble to comply with the Data Protection Act and FCA regulations.Education and QualificationsGood general education with minimum GCSE Grade C (or equivalent) in English and Maths.CPP qualification or CIPD membership (or working towards) is highly desirable. Read Less
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  • Sales Advisor - Part Time  

    The AA
    - Oldbury
    Apply Now
    This is the job Become a Sales Advisor at T... Read More
    This is the job Become a Sales Advisor at The AA!
    About Us:
    At The AA, we’re more than just a breakdown service. We’re a community of problem-solvers, ready to go the extra mile for our members. Our mission? To keep people moving and provide peace of mind on the road. Location : Oldbury
    Salary: £10,151 + monthly incentives of up to £150 pro rata
    Working hours: 16 hours per week Monday-Friday between 08:00–18:00
    Why Choose The AA?
    • Access to a 24/7 GP Chat line for when speaking to a doctor just can’t wait.
    • Free AA breakdown cover for all employees + the ability to add up to 3 people living at the same address.
    • Discounts on multiple online and high street shops, experiences and food.
    • Great employee pension schemes
    • Physio, Dental and eye test benefits
    • Mental health help
    • An amazing AA Culture – most of our employees have been here for 10+ years! Psst….Don’t just take it from us, see what our employees have to say
    Over the last 7 years, I have loved working at the AA. Every day presents new challenges and opportunities that make my job extremely rewarding. The team I'm part of is strong and supportive, who recognise the importance of collaboration and success. – Chloe, iSell
    What You’ll Do:
    • Taking inbound calls from Small Businesses and Manufacturers
    • Making outbound calls to obtain sales through various leads and sources
    • Qualifying the caller's requirements and deciding on the most appropriate course of action
    • Dealing with customers' administrative needs wherever possible first time using the BCAS system
    • Identifying and passing of complex calls to specific administrative departments or individuals
    • Dealing with inbound sales enquiries from prospective members and making outbound prospect and follow up calls
    • Taking ownership of all necessary actions required including payment process
    What We’re Looking For:
    • Think Impact: You genuinely care about our members and their well-being and want to find the best product for them.
    • Back Each Other: Work with a team who support and mentor each other to ensure the best service possible
    • Push For Better: Handling objections? Problem you find difficult to solve? No problem. You bounce back and find solutions.
    • Own It: Our industry evolves, and so should you. Stay curious and open-minded. Ready to Accelerate Your Sales Career?
    Apply now by clicking the link below. Let’s drive success together! Read Less
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  • Recovery Driver - Leeds  

    The AA
    - Leeds
    Apply Now
    Company description Fed up of chatting to p... Read More
    Company description Fed up of chatting to parcels and looking for the Job Satisfaction you’re missing? Join The AA. As our Roadside Recovery Driver, you’ll go the extra mile for our members. You could be the first person to arrive on scene or be called upon to assist our mechanics when they need you. You’ll be there for the next stage in your members journey and get their day moving again. Take a look at all things Recovery here: Recovery Patrol - AA Careers () Our commitments : Ready to keep the show on the road? Salary: Guaranteed minimum c. £32,940 for CE (HGV 1) license, £29,660 for C (HGV 2) license) Depot Postcode: WF17 9LR To be eligible for this role you must live within 25 miles and 1 hours travel from the depot Shifts: 28 day rolling rota. Average shift length 9.75hrs with overtime available. Bring your best self and we provide the rest, including; full Uniform, Boots, and the best available equipment! Unlimited overtime available within driving hours regulations. Free breakdown cover from day one 23 days holidays (increases with service) plus bank holidays Up to 7% company pension contribution A famous brand that our customers love with industry leading training Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family This is the job When arriving at the roadside, you’ll need to be ready for anything. You might work alone, but as soon as you get out of your HGV recovery truck, you’ll partner with your customer. You’ll be the friendly face who helps them feel safe, understood and taken care of. Which might mean, as well as taking their vehicle to a garage for repair, you’ll travel with them to their destination. What will I be doing? You’ll be: A communicator: You’re a rescuer who thrives in all situations! You're great with your customers, you’re the calming influence, reassuring and professional in all situations, ensuring your customer feels safe and that their needs are being taken care of. A self-starter: You will be content working independently, as well as collaborating as part of a team, driving to different locations in all weathers A fixer/problem solver: You will revel in utilising your expertise to solve a variety of issues. When recovering the vehicle, you are the solution bringer who enables your customer to get on with their day What do I need? A full driving category C driving licence (HGV 2) and ideally you’ll hold the CE (HGV 1) licence too, although this isn’t essential as we will help you to get this. Alongside this, you’ll need a Driver CPC (certificate of professional competence) qualification, and a digital drivers/tachograph card. To be comfortable adapting to new technology To be happy working shifts, which could include evenings, weekends and Bank Holidays Additional Information For more information on our full benefits package, including discounted home and motor insurance, take a look at our website, Taking care of you - AA Careers () As a valued team member, you’ll have access to a range of fully supported development programmes, designed to help you progress your career with us. Whether you’re looking to grow in your current role, or learn new skills and take on greater responsibilities, we will help you build the career you’re looking for. Here at the AA we understand diversity and value the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, are empowered to be your best and feel like you truly belong. You can apply today by clicking on the link below and filling out a short application form. Your application will then be reviewed before we arrange an online interview assessment. As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record checks.  Ready for anything? Apply Today Read Less
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  • Lead Product Designer  

    The AA
    - London
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    Company description Location: London (hybr... Read More
    Company description Location: London (hybrid working 2 office days per week) Employment Type: Permanent, full time Additional Benefits: Annual Bonus, Cash-Car Allowance & Private Medical Insurance Believe The AA is just about roadside help? Discover AA-X. In an era where technology simplifies everything from vacation planning and financial transactions to social connections and career opportunities, the complexities of car ownership and driving have only increased. At AA-X, our goal is to revolutionise the experience of owning and using a car. We conceive, develop, and scale up ventures in connected car technology. Leveraging data and artificial intelligence, we offer insights into both car and driver, crafting innovative solutions that empower drivers with control, assurance, and a touch of delight throughout their automotive journey. Joining as AA-X’s Lead Product Designer means being part of the UK’s most reputable and extensive driving organisation. You'll be at the forefront, swiftly creating and trialling user-focused products and services, while ensuring AA members are the first to benefit from our innovations. Are you prepared to lead the way in a career that keeps you at the forefront of automotive innovation? #LI-THEAA #LI-Hybrid This is the job As the Lead Product Designer for AA-X, you'll play a pivotal role in our team. You'll guide a dedicated group of Designers, contribute to impactful work, and engage in hands-on design tasks. Closely collaborating with the Head of Experience Design, you'll work closely with leaders across various functions to enhance our design capabilities, shape experiences, and realise the AA-X vision through a series of successful new ventures. In your role, you'll oversee the creative process from start to finish, encompassing strategy and concept development for propositions, designing cross-channel experiences, managing daily design operations, and fostering talent growth. Your goal is to create exceptional user journeys that significantly benefit our customers and drive business success. What will I be doing? Collaborate with the Head of Experience to foster a high-performing design team, nurturing talent and an innovative culture, while continuously coaching the team towards success. Develop and communicate the experience strategy and principles for our products, using storytelling to inspire and guide the team. Work alongside product, engineering, data, and marketing teams to create and refine new connected products and services. Manage a small design team, overseeing their development and prioritising design work across various propositions. Elevate the customer experience to establish AA-X as a leading product and design team, inspiring others to do the same. Build strong relationships with stakeholders and agile teams to ensure strategic alignment, smooth delivery, and high-quality outcomes, while also driving and tracking the impact of user experience on customer and business metrics. What do I need? Extensive experience in product design within either a dedicated digital environment or a blend of both digital and physical realms, adept at initiating projects in fast-paced environments. Proven ability to inspire and mentor diverse design teams, fostering high performance in challenging situations. Demonstrable success in creating impactful user experiences that enhance business outcomes and customer satisfaction. Deep commitment to understanding and improving the experiences of drivers, with an equal drive to innovate and simplify. Significant tenure in leadership roles within design, balancing strategic vision with team management. A leader in design thinking, comfortable with hands-on creation as well as steering day-to-day design operations, with a preference for experience in in-car or physical product design.   Additional Information We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA, you will join and learn within a team that’s as driven as they are supportive and have access to a range of benefits including: Free AA breakdown membership from day one, 50% discount for family and friends in the first year plus discounts on other AA products 25 days annual leave plus bank holidays + the option to buy additional annual leave Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family Pension scheme available up to 7% contribution Exclusive EV discount scheme  Diverse learning and development opportunities to support you to progress in your career Access to employee inclusivity networks Dental and Critical Illness Insurance cover accessible for all AA colleagues We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change. #LI-HH Read Less
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  • In-Life Fleet Manager  

    The AA
    - Cardiff
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    Company description Job Title: In-Life Fle... Read More
    Company description Job Title: In-Life Fleet Manager Location: Cardiff - Hybrid                                                                                                  Contract: Full-Time/ Permanent Salary: Up-to £42,000 Hours: Monday to Friday AA Summary Assuming The AA is just about roadside help? There’s more to us than meets the eye. The AA is one of the UK’s most well-known and trusted brands. We provide a range of services to millions of customers, from roadside assistance to insurance and driving lessons. Our mission is to help keep Britain moving, and we’re looking for dedicated individuals to join our team. Are you ready to join? #LI-THEAA #LI-Hybrid This is the job The role centres around managing in-life vehicle-related services for AA Driving Schools, which operates the largest driving school fleet in the UK. As part of this role, you’ll have full responsibility, accountability, and efficiency for delivering fleet-related services to customers. Your responsibilities include overseeing in-life delivery and supply chain management to meet customer demand. This involves ensuring that our entire fleet remains operational and on the road through effective vehicle off-road management. You’ll manage this across the approximately 4,000 vehicles operated by the driving school. You’ll be responsible for managing the in-life fleet costs and ensuring our fleet remains operational and compliant. Additionally, you’ll oversee the supply chains that support operational delivery, implementing effective supplier management principles. Your role includes ensuring that in-life fleet routines for services delivered to the driving school are compliant, fit for purpose, and meet the demands of end-users. Providing a first-class service is essential to support franchisees, driving instructors, and the management team. As a member of the Fleet team supporting the Driving School Senior Management Team (SMT), you play a crucial role in achieving the mission of becoming the go-to destination for everything our customers need to start driving with confidence. What will I be doing? Delivery from Fleet Supply Chain: Responsible for in-life services delivery through the fleet supply chain and ensures compliance, fitness for purpose, and meeting end-user demands for in-life vehicles. Fleet Responsibility: Oversees the entire fleet (currently approximately 4,000 vehicles) from an in-life perspective. Maximising Opportunities: Leverages in-year improvements and tenders to maximise discounts using the Driving Schools’ volume. Team Management: Lead a small team, ensuring flexibility to support asset and remarketing teams as needed. Legal Compliance: Ensures fleet processes comply with legal requirements for safe and legal fleet operation (e.g., RFL, Insurance Database). Budget and Forecast Development: Works closely with the Finance Business Partner to develop the annual in-life fleet budget and forecasts. Supply Chain Continuity: Ensures the in-life related supply chain has full Business Continuity Planning (BCP) to protect product continuity. Franchisee Commitments: Delivers on regulatory commitments for franchisees. Fleet Policy Management: Supports the management of fleet policies and literature provided to driving instructors and franchisees. SMR Program Development: Collaborates with group resources to build a world-class Service, Maintenance, and Repair (SMR) program and utilises integrated telematics for accurate fault reporting and establishes a robust “loss of use” process. Technology Ownership: Owns technology integration within driving school vehicles (e.g., embedded or retro-fit systems). Process Refinement: Refines administrative processes related to mileage charges, parking fines, vehicle management, and SMR. Franchisee Management: Ensures every franchisee is managed in life from a fleet perspective in line with their franchise agreement. What do I need? Supplier Management and Partnerships: Demonstrates a proven, robust approach to supplier management and partnerships, resulting in optimal customer outcomes and value delivery. Excel Proficiency: Proven capability in using Microsoft Excel extensively to a high standard. Accurate Data Handling: Demonstrated track record of working accurately with data. Vehicle Leasing Expertise: Knowledge of the vehicle leasing business. Financial Appreciation: Excellent level of financial appreciation. Supplier and Contract Management: Experience managing suppliers or clients and contracts. Change Management and Relationship Building: Experience in landing change, building relationships, and driving profitability. Driver Duty of Care Awareness: Knowledge of Driver Duty of Care responsibility. Fleet Industry Experience: Experience in the Fleet Industry in similar or parallel roles. Additional Information We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including: Free AA breakdown membership from day 1, 50% discount for family and friends in the first year plus discounts on other AA products 25 days annual leave plus bank holidays + the option to buy additional annual leave Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family Pension scheme available up to 7% contribution Access to the EV discount scheme Plus, so much more! We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change. As part of the onboarding process, we complete several pre-employment checks including work reference, credit, and criminal record checks.  We may close the vacancy sooner than the advertised date if we get a high volume of applications, please apply now if you are interested. Read Less
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  • Fleet Coordinator  

    The AA
    - Cardiff
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    Company description Job Title: Fleet Coord... Read More
    Company description Job Title: Fleet Coordinator Location: Cardiff - Hybrid                                                                                                   Contract: Full-Time/ Permanent Salary: Up-to £30,000 Hours: Monday to Friday AA Summary Assuming The AA is just about roadside help? There’s more to us than meets the eye. The AA is one of the UK’s most well-known and trusted brands. We provide a range of services to millions of customers, from roadside assistance to insurance and driving lessons. Our mission is to help keep Britain moving, and we’re looking for dedicated individuals to join our team. Are you ready to join? #LI-THEAA #LI-Hybrid This is the job We’re offering an exciting position for a Fleet Coordinator. In this role, you’ll efficiently manage both internal and external data to ensure accurate updates across all systems. As a Fleet Coordinator, your responsibilities include day-to-day administration and service provision for the AA’s vehicle fleet. You’ll assist both internal and external customers while proactively addressing processes and resolving queries. What will I be doing? Vehicle Replacement and Cost Prevention: Liaise with relevant suppliers to ensure timely vehicle replacements and manage vehicle returns to prevent additional costs. Timely Vehicle Repairs: Support operational teams by coordinating with suppliers for timely vehicle repairs. Purchase Order Management: Handle the Ariba PO process for regular and ad-hoc purchase orders. Invoice Reconciliation and Payment Validation: Reconcile and validate all invoices and ensure payments align with supplier terms. Support Services and Fleet Administration: Provide support services (e.g., fuel cards) and update fleet systems and perform other necessary admin functions. Management Information (MI) Reporting: Generate MI reports for both external suppliers and internal AA departments as needed. What do I need? Fleet and Leasing Experience: Ideally, experience gained from fleet or leasing roles. Company Car Management: Experience with managing company cars (desirable). Stakeholder Collaboration: Experience working across internal stakeholders and external customers and suppliers. Analytical Skills: Excellent numerical skills and the ability to analyse and interpret complex data, translating it into meaningful conclusions. Software Proficiency: Good working knowledge of key software solutions, including Excel, Word, PowerPoint, Project, Visio, Nintex, Microsoft Power Apps, Service Now, and Triaster.  Additional Information We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including: Free AA breakdown membership from day 1, 50% discount for family and friends in the first year plus discounts on other AA products 25 days annual leave plus bank holidays + the option to buy additional annual leave Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family Pension scheme available up to 7% contribution Access to the EV discount scheme Plus, so much more! We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change. As part of the onboarding process, we complete several pre-employment checks including work reference, credit, and criminal record checks.  We may close the vacancy sooner than the advertised date if we get a high volume of applications, please apply now if you are interested.  Read Less
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  • Group Marketing Analyst  

    The AA
    - Basingstoke
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    Company description Job Title: Group Marke... Read More
    Company description Job Title: Group Marketing Analyst Location: Basingstoke – Hybrid                                                                                    Contract: Full-Time/ Permanent Salary: £37,000 + Up-to 10% Bonus Hours: Monday - Friday AA Summary Assuming The AA is just about roadside help? There’s more to us than meets the eye. The AA is one of the UK’s most well-known and trusted brands. We provide a range of driving services to millions of customers, from roadside assistance to insurance and driving lessons. Our mission is to create confidence for drivers now and for the future, so when you’re with the AA, you’re Always Ahead. There has never been a better time to join Marketing at the AA, following a period of transformation, having recently launched an award-winning new brand positioning and creative platform, ‘It’s OK, I’m with the AA’, and partnering with brands such as LADbible and Red Bull, as well as artist and creators, Kurupt FM to shift perceptions of the brand to attract younger audiences across all their driving needs. And this is just the start . Are you ready to join? #LI-THEAA #LI-Hybrid This is the job The AA has introduced a new Strategy, Planning and Operations function within Group Marketing. This role is integral to the success of the new function, providing marketing performance insight across the group. Collaborating closely with internal teams and external suppliers, you’ll serve as the go-to person for group marketing performance insights and be a key contributor to monthly, quarterly, and annual reviews and planning processes. In addition, you’ll conduct specific marketing campaign analysis, covering a wide breadth of channels and business areas, from digital marketing to CRM, to brand, working cross-functionally to improve our understanding of the drivers of marketing effectiveness. What will I be doing? Measurement Frameworks, KPI Dashboards and Reports: Maintain and optimise KPI dashboards and marketing frameworks, providing regular performance updates across the group to stakeholders. Collaboration and Insights: Build strong relationships with Marketing colleagues, helping to proactively identify, clearly visualise and explain performance hypotheses. Growth Opportunities: Proactively identify new marketing opportunities based on the ongoing reporting and campaign analysis that you are doing and working with Marketing Manager in your team to propose growth initiatives using your insight. Campaign Analysis: Conduct marketing campaign analysis across various products and services and play a key role in campaign planning and post-campaign evaluation. Data Interpretation: Evaluate large data volumes (e.g., brand tracking, share of search, site visits, sales, CRM, digital marketing metrics, member data, etc) and visualise clearly and simply. Supplier Management: Support management of external supplier of Marketing Mix Modelling ensuring smooth project management, timely delivery, and action-led outputs. What do I need? Marketing Analytics: Experience in marketing communication channel analytics, with an understanding of difference between brand and acquisition approaches. Proven Track Record: Demonstrated ability to deliver accurate and insightful analysis, contributing to commercial and marketing objectives. Analytics Simplification: Skilled at translating complex analytics into actionable recommendations, collaborating closely with operational teams. Marketing Mix Modelling: Understand its role in marketing measurement through prior exposure and therefore are confident to challenge an external modelling partner regarding model outputs. Commercial Awareness: Understands and actively contributes to the broader business strategy and objectives. Effective Collaboration: Well-organized team player who can manage multiple tasks, work with diverse stakeholders, and communicate effectively, even with non-analytical colleagues. Numeracy and Tools: Highly proficient in data manipulation and relevant analytical tools, including advanced Excel and SQL (SAS experience preferred). Education and Qualifications: Holds a degree-level qualification or equivalent in an analytical discipline (e.g., mathematics, physics, engineering). Drive, Passion and Self-Improvement: Motivated individual with the energy to enhance business performance and demonstrates a hunger for knowledge and skill development. Additional Information We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including: Free AA breakdown membership from day 1, 50% discount for family and friends in the first year plus discounts on other AA products 25 days annual leave plus bank holidays + the option to buy additional annual leave Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family Pension scheme available up to 7% contribution Access to the EV discount scheme Plus, so much more! We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change. As part of the onboarding process, we complete several pre-employment checks including work reference, credit, and criminal record checks.  We may close the vacancy sooner than the advertised date if we get a high volume of applications, please apply now if you are interested.  Read Less
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  • Leadership Development Lead  

    The AA
    - Basingstoke
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    Company description Job Title: Leadership... Read More
    Company description Job Title: Leadership Development Lead
    Location: Basingstoke (Hybrid)
    Contract: Full Time / Permanent Thought The AA only provide roadside assistance? Think again.

    For over 100 years, we’ve continued to evolve and adapt. Today, as the nation’s number one motoring organisation, we offer a range of excellent products and services to millions of customers from roadside assistance to home and motor insurance as well as providing the latest driving technologies. As we continue to expand, diversify, and modernise, joining us as Leadership Development Lead , you’ll play a key part to our success and join us on this exciting motoring journey. This is the job As Leadership Development Lead , you will play a key role in leading the management, design and delivery of our core Leadership programmes across the AA.  What will I be doing? Leading on our AA Leadership development programmes across the group (e.g. leadership curriculum, mentoring, people leader development) Reviewing and maintaining our first line manager programme and people leader induction programmes Ownership of the mentoring platform and process Content design for both internally written and externally sourced leadership content through L&D theories Management of overall learning curriculum including feedback and evaluation Onboarding third-party suppliers and regularly monitoring performance What do I need? Capability, Knowledge and Experience: Extensive experience in leadership development theories and concepts Wide range of experience managing and designing leadership development interventions and programmes Strong record of successful delivery of programmes from conception through to evaluation Strong ability to assess and understand leadership capability and gaps Proven experience of evaluating ROI for leadership interventions Vast experience of managing multiple training providers Additional Information We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including: 25 days annual leave plus bank holidays + holiday buying scheme Worksave pension scheme with up to 7% employer contribution Free AA breakdown membership from Day 1 plus 50% discount for family and friends Discounts on AA products including car and home insurance Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more Diverse learning and development opportunities to support you to progress in your career Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family Plus, so much more! We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change. Read Less
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  • Recovery Driver - Chelmsford  

    The AA
    - Chelmsford
    Apply Now
    Company description Fed up of chatting to p... Read More
    Company description Fed up of chatting to parcels and looking for the Job Satisfaction you’re missing? Join The AA.   As our Roadside Recovery Driver, you’ll go the extra mile for our members. You could be the first person to arrive on scene or be called upon to assist our mechanics when they need you. You’ll be there for the next stage in your members journey and get their day moving again. Take a look at all things Recovery here: Recovery Patrol - AA Careers () Our commitments : Ready to keep the show on the road? Salary:  Guaranteed minimum c. £34,035 for CE (HGV 1) license, £30,755 for C (HGV 2) license) *This includes a location allowance* Depot Postcode: To be eligible for this role you must live within 25 miles and 1 hours travel from the depot Shifts: 28 day rolling rota. Average shift length 9.75hrs with overtime available.   Bring your best self and we provide the rest, including; full Uniform, Boots, and the best available equipment! Unlimited overtime available within driving hours regulations. Free breakdown cover from day one 23 days holidays (increases with service) plus bank holidays Up to 7% company pension contribution A famous brand that our customers love with industry leading training Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family This is the job When arriving at the roadside, you’ll need to be ready for anything. You might work alone, but as soon as you get out of your HGV recovery truck, you’ll partner with your customer. You’ll be the friendly face who helps them feel safe, understood and taken care of. Which might mean, as well as taking their vehicle to a garage for repair, you’ll travel with them to their destination. What will I be doing? A communicator: You’re a rescuer who thrives in all situations! You're great with your customers, you’re the calming influence, reassuring and professional in all situations, ensuring your customer feels safe and that their needs are being taken care of. A self-starter: You will be content working independently, as well as collaborating as part of a team, driving to different locations in all weathers A fixer/problem solver: You will revel in utilising your expertise to solve a variety of issues. When recovering the vehicle, you are the solution bringer who enables your customer to get on with their day What do I need? A full driving category C driving licence (HGV 2) and ideally you’ll hold the CE (HGV 1) licence too, although this isn’t essential as we will help you to get this. Alongside this, you’ll need a Driver CPC (certificate of professional competence) qualification, and a digital drivers/tachograph card. To be comfortable adapting to new technology To be happy working shifts, which could include evenings, weekends and Bank Holidays Additional Information For more information on our full benefits package, including discounted home and motor insurance, take a look at our website, Taking care of you - AA Careers () As a valued team member, you’ll have access to a range of fully supported development programmes, designed to help you progress your career with us. Whether you’re looking to grow in your current role, or learn new skills and take on greater responsibilities, we will help you build the career you’re looking for. Here at the AA we understand diversity and value the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, are empowered to be your best and feel like you truly belong. You can apply today by clicking on the link below and filling out a short application form. Your application will then be reviewed before we arrange an online interview assessment. As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record checks.  Ready for anything? Apply Today Read Less
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  • VWG Dedicated Technician - Edinburgh  

    The AA
    - Edinburgh
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    Company description If you are as enthusias... Read More
    Company description If you are as enthusiastic about our brand and our cars as we are, join us! As a Volkswagen Group Dedicated Mechanic for the AA you are the key to keeping all brands including VW Passenger, Commercial, Seat, Skoda, Audi, and more on the road. You have the variety of work by working on a range of vehicles daily, whilst delivering five star customer satisfaction ratings. You are proud to be VWG, proud to be The AA and we’re proud of your commitment to quality and excellence. Salary: £42,000 OTE £38,140 Basic Salary. On average our VW Technicians earn c. £42,000 however, our top performers can earn upwards of OTE £48,000. Start and finish on your driveway, (paid from the moment you get in your van to the moment you get home). * Sign on locations also available for discussion Each year, choose your standby hours preferences to suit your lifestyle and work life balance Bring your best self and we provide the rest, including; Van, full Volkswagen branded Uniform, Boots, and Volkswagen specific equipment! Free breakdown cover from day one 23 days holidays (increases with service) plus bank holidays Up to 7% company pension contribution Not one but two famous brands that our customers love with industry leading training This is the job You’ll be: A communicator: You ensure that your customer is completely taken care of. You are the master of diagnostics and you will be the person taking the time to competently and effectively explain your fix to your customer; always providing the best service A self-starter: You are responsible for your own workload, by being there for your customer from beginning to end, as well as filling out your paperwork concisely, you make your own day worthwhile A fixer/problem solver: You will revel in utilising your technical expertise to solve a variety of issues. Whether that’s fixing a warranty related issue or a roadside breakdown, you are the solution bringer and enable your customer to get on with their day What will I be doing? You’ll be the superhero fixing a brand vehicle breakdown by the side of the road or undertaking warranty repairs working on an appointment basis. You take the time delighting your customer, helping them get back to their journey. In return, we’ll go the extra mile for you, with a two-week AA induction, a two-week VW induction, plus ongoing online or onsite training including EV and HV training. What do I need? You’ll need : NVQ3 in Vehicle Maintenance and Repair, or equivalent qualifications with appropriate experience Some knowledge of working on one or multiple VWG brands or vehicles It’s essential that you have a full category B driving licence, with 6 points or less To be happy working shifts, which could include evenings, weekends and Bank Holidays Additional Information As a valued team member, you’ll have access to a range of fully supported development programmes, designed to help you progress your career with us. Whether you’re looking to grow in your current role, or learn new skills and take on greater responsibilities, we will help you build the career you’re looking for. Here at the AA we understand diversity and value the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, are empowered to be your best and feel like you truly belong. You can apply today by clicking on the link below and filling out a short application form. Your application will then be reviewed before we arrange an online interview assessment. As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record checks.  Ready for anything? Apply Today Read Less
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