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The AA
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  • Roadside Rescue Mechanic - Maidstone  

    - Maidstone
    Company description Push for better, join t... Read More
    Company description Push for better, join the AA.   As our Roadside Rescue Mechanic, you’ll go the extra mile for our members. Anything can happen whilst driving, but we are the AA and we get everyone back on the road safely so the show can go on. In return, we’ll go the extra mile for you, with training, support and opportunities for development. Take a look at all things The AA at our You Tube channel: The AA - YouTube Our commitments : Salary: £52,000 OTE £36,140 + £1,094 location allowance* Top performers can earn upwards of OTE £60,000! *Eligibility for Location allowance is based on your home postcode Start and finish on your driveway, (paid from the moment you get in your van to the moment you get home). * Sign on locations also available for discussion Each year, choose your standby hours preferences to suit your lifestyle and work life balance Bring your best self and we provide the rest, including; Van, full Uniform, Boots, and the best available equipment! Free breakdown cover from day one 23 days holidays (increases with service) plus bank holidays Up to 7% company pension contribution A famous brand that our customers love with industry leading training Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family This is the job More importantly you’ll be the friendly face of the UK’s largest motoring organisation. To our members, you’re the superhero. Ready for anything, you’ll be there for them, anytime, anywhere and in any weather. You’ll get their day moving again, forging confidence for drivers now and for the future. What will I be doing? You’ll be: A communicator: You are our master of diagnostics and fundamental in delighting your customers! You're comfortable sharing your knowledge and information in a way that your customers understand the situation and feel safe that their needs will be taken care of A self-starter: You will be content working independently, as well as collaborating as part of a team, driving to different locations in all weathers A fixer/problem solver: You will revel in utilising your technical expertise to solve a variety of issues. Whether that’s fixing the vehicle by the roadside or recovering the vehicle to a garage, you are the solution bringer and enable your customer to get on with their day What do I need? You’ll need : NVQ3 in Vehicle Maintenance and Repair, or equivalent qualifications with appropriate experience It’s essential that you have a full category B driving licence, with 6 points or less To be happy working shifts, which could include evenings, weekends and Bank Holidays Additional Information For more information on our full benefits package, including discounted home and motor insurance, take a look at our website, Taking care of you - AA Careers () As a valued team member, you’ll have access to a range of fully supported development programmes, designed to help you progress your career with us. Whether you’re looking to grow in your current role, or learn new skills and take on greater responsibilities, we will help you build the career you’re looking for. Here at the AA we understand diversity and value the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, are empowered to be your best and feel like you truly belong. You can apply today with or without a CV (if you wish to apply without a CV then please list your most recent experience along with your qualifications on the application form) by clicking on the link below and filling out a short application form. Your application will then be reviewed before we arrange an online interview assessment. As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record checks. Ready for anything? Apply Today Read Less
  • Fleet Portfolio Manager  

    - Cardiff
    Company description Job Title: Fleet Portf... Read More
    Company description Job Title: Fleet Portfolio Manager Location: Cardiff - Hybrid                                                                                                                   Contract: Full-Time/ Permanent Salary: Up-to £42,000 Hours: Monday to Friday AA Summary Assuming The AA is just about roadside help? There’s more to us than meets the eye. The AA is one of the UK’s most well-known and trusted brands. We provide a range of services to millions of customers, from roadside assistance to insurance and driving lessons. Our mission is to help keep Britain moving, and we’re looking for dedicated individuals to join our team. Are you ready to join? #LI-THEAA #LI-Hybrid This is the job The role places you at the heart of managing and being responsible for the asset vehicle portfolio of AA Driving Schools, which operates the largest driving school fleet in the UK. Your responsibilities include full accountability and efficiency for this vehicle asset portfolio. You will have full responsibility for the vehicle asset portfolio, ensuring it meets customer demand. This involves working closely with the business and procurement to source the right vehicles at competitive price points. You’ll be overseeing a fleet of approximately 4,000 vehicles, aiming to achieve EBITDA and PBIT targets. The asset portfolio’s value fluctuates between £40-50 million. Your role is to maximise its efficiency across all service dimensions. You’ll manage the new vehicle supply chain and oversee operational delivery to ensure the driving school’s success. Additionally, you’ll ensure that the vehicles offered are compliant, fit for purpose, and meet end-user demands, providing a top-notch service to franchisees, driving instructors, and the management team. As a member of the Fleet team supporting the Driving School Senior Management Team (SMT), you play a crucial role in achieving our mission: to be the go-to destination for everything our customers need to start driving with confidence.  What will I be doing? Maximising Asset Efficiency: Your role involves maximising asset efficiency across various dimensions, including order efficiency, in-life management, courtesy fleet, and interim fleet and collaborate closely with the remarketing manager to manage the portfolio through end-of-life stages, ensuring overall asset efficiency. Supplier Delivery and Compliance: You’ll handle delivery from suppliers in the new vehicle supply chain and ensure that vehicles offered for the driving school are compliant, fit for purpose, and meet end-user demands. AA Driving School Vehicle Management: Manage the funding, build, and supply of AA Driving School vehicles to customers. Motor Manufacturers and Fleet Suppliers Relationship: Maintain relationships with motor manufacturers and fleet suppliers for vehicle asset services and support procurement in negotiating supply terms for the group while maintaining strong supplier relationships. Purchase and Contingent Liabilities: Responsible for purchasing all Driving School vehicles and manage any contingent liabilities related to the fleet. Lease Budget and Governance: Handle a lease budget of £10-12 million annually for the current fleet of 4,000 vehicles and ensure necessary paperwork and governance compliance within relevant AA forums. Dual Control and Capital Investment: Manage dual control systems and handle capital investment requests. Opportunities and Discounts: Maximise opportunities through in-year improvements and tenders, leveraging the Driving School’s volume for the best discounts. Team Management and Flexibility: Working with a small team, ensuring flexibility to support in-life and remarketing teams when needed. Challenging Asset Issues and Benchmarking: Handle technically challenging asset-related issues (e.g., total loss). Continuous Improvement and Product Sales: Continuously improve vehicle asset-related services. Facilitate colleagues in selling AA Driving School products involving vehicles. Legal Compliance and Pricing Policy: Ensure fleet processes comply with legal requirements (e.g., RFL, MID) for safe and legal fleet operation and contribute to developing fleet-related input for the Driving Schools Pricing Policy. Budget and Supply Chain Continuity: Work closely with the Finance Business Partner to develop the annual fleet budget and forecasts and ensure the vehicle asset-related supply chain has full business continuity planning (BCP). Franchisee Commitments: Deliver on regulatory commitments for franchisees.  What do I need? Analytical Background: Strong analytical background, ideally in the Asset Management space. Excel Proficiency: Proven capability in using Microsoft Excel extensively to a high standard. Accurate Data Handling: Demonstrated track record of working accurately with data. Understanding of Car Supply Markets: Detailed understanding of new car supply markets in the UK, particularly in relation to large fleets. Vehicle Leasing Expertise: In-depth knowledge of the vehicle leasing business. Financial Appreciation: Excellent level of financial appreciation. Supplier and Contract Management: Experience managing suppliers or clients and contracts. Change Management and Relationship Building: Experience in landing change, building relationships, and driving profitability. Driver Duty of Care Awareness: Knowledge of Driver Duty of Care responsibility. Fleet Industry Experience: Experience in the Fleet Industry in similar or parallel roles. Additional Information We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including: Free AA breakdown membership from day 1, 50% discount for family and friends in the first year plus discounts on other AA products 25 days annual leave plus bank holidays + the option to buy additional annual leave Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family Pension scheme available up to 7% contribution Access to the EV discount scheme Plus, so much more! We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change. As part of the onboarding process, we complete several pre-employment checks including work reference, credit, and criminal record checks.  We may close the vacancy sooner than the advertised date if we get a high volume of applications, please apply now if you are interested. Read Less
  • Fleet Coordinator  

    - Cardiff
    Company description Job Title: Fleet Coord... Read More
    Company description Job Title: Fleet Coordinator Location: Cardiff - Hybrid                                                                                                   Contract: Full-Time/ Permanent Salary: Up-to £30,000 Hours: Monday to Friday AA Summary Assuming The AA is just about roadside help? There’s more to us than meets the eye. The AA is one of the UK’s most well-known and trusted brands. We provide a range of services to millions of customers, from roadside assistance to insurance and driving lessons. Our mission is to help keep Britain moving, and we’re looking for dedicated individuals to join our team. Are you ready to join? #LI-THEAA #LI-Hybrid This is the job We’re offering an exciting position for a Fleet Coordinator. In this role, you’ll efficiently manage both internal and external data to ensure accurate updates across all systems. As a Fleet Coordinator, your responsibilities include day-to-day administration and service provision for the AA’s vehicle fleet. You’ll assist both internal and external customers while proactively addressing processes and resolving queries. What will I be doing? Vehicle Replacement and Cost Prevention: Liaise with relevant suppliers to ensure timely vehicle replacements and manage vehicle returns to prevent additional costs. Timely Vehicle Repairs: Support operational teams by coordinating with suppliers for timely vehicle repairs. Purchase Order Management: Handle the Ariba PO process for regular and ad-hoc purchase orders. Invoice Reconciliation and Payment Validation: Reconcile and validate all invoices and ensure payments align with supplier terms. Support Services and Fleet Administration: Provide support services (e.g., fuel cards) and update fleet systems and perform other necessary admin functions. Management Information (MI) Reporting: Generate MI reports for both external suppliers and internal AA departments as needed. What do I need? Fleet and Leasing Experience: Ideally, experience gained from fleet or leasing roles. Company Car Management: Experience with managing company cars (desirable). Stakeholder Collaboration: Experience working across internal stakeholders and external customers and suppliers. Analytical Skills: Excellent numerical skills and the ability to analyse and interpret complex data, translating it into meaningful conclusions. Software Proficiency: Good working knowledge of key software solutions, including Excel, Word, PowerPoint, Project, Visio, Nintex, Microsoft Power Apps, Service Now, and Triaster.  Additional Information We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including: Free AA breakdown membership from day 1, 50% discount for family and friends in the first year plus discounts on other AA products 25 days annual leave plus bank holidays + the option to buy additional annual leave Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family Pension scheme available up to 7% contribution Access to the EV discount scheme Plus, so much more! We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change. As part of the onboarding process, we complete several pre-employment checks including work reference, credit, and criminal record checks.  We may close the vacancy sooner than the advertised date if we get a high volume of applications, please apply now if you are interested.  Read Less
  • Group Marketing Analyst  

    - Basingstoke
    Company description Job Title: Group Marke... Read More
    Company description Job Title: Group Marketing Analyst Location: Basingstoke – Hybrid                                                                                    Contract: Full-Time/ Permanent Salary: £37,000 + Up-to 10% Bonus Hours: Monday - Friday AA Summary Assuming The AA is just about roadside help? There’s more to us than meets the eye. The AA is one of the UK’s most well-known and trusted brands. We provide a range of driving services to millions of customers, from roadside assistance to insurance and driving lessons. Our mission is to create confidence for drivers now and for the future, so when you’re with the AA, you’re Always Ahead. There has never been a better time to join Marketing at the AA, following a period of transformation, having recently launched an award-winning new brand positioning and creative platform, ‘It’s OK, I’m with the AA’, and partnering with brands such as LADbible and Red Bull, as well as artist and creators, Kurupt FM to shift perceptions of the brand to attract younger audiences across all their driving needs. And this is just the start . Are you ready to join? #LI-THEAA #LI-Hybrid This is the job The AA has introduced a new Strategy, Planning and Operations function within Group Marketing. This role is integral to the success of the new function, providing marketing performance insight across the group. Collaborating closely with internal teams and external suppliers, you’ll serve as the go-to person for group marketing performance insights and be a key contributor to monthly, quarterly, and annual reviews and planning processes. In addition, you’ll conduct specific marketing campaign analysis, covering a wide breadth of channels and business areas, from digital marketing to CRM, to brand, working cross-functionally to improve our understanding of the drivers of marketing effectiveness. What will I be doing? Measurement Frameworks, KPI Dashboards and Reports: Maintain and optimise KPI dashboards and marketing frameworks, providing regular performance updates across the group to stakeholders. Collaboration and Insights: Build strong relationships with Marketing colleagues, helping to proactively identify, clearly visualise and explain performance hypotheses. Growth Opportunities: Proactively identify new marketing opportunities based on the ongoing reporting and campaign analysis that you are doing and working with Marketing Manager in your team to propose growth initiatives using your insight. Campaign Analysis: Conduct marketing campaign analysis across various products and services and play a key role in campaign planning and post-campaign evaluation. Data Interpretation: Evaluate large data volumes (e.g., brand tracking, share of search, site visits, sales, CRM, digital marketing metrics, member data, etc) and visualise clearly and simply. Supplier Management: Support management of external supplier of Marketing Mix Modelling ensuring smooth project management, timely delivery, and action-led outputs. What do I need? Marketing Analytics: Experience in marketing communication channel analytics, with an understanding of difference between brand and acquisition approaches. Proven Track Record: Demonstrated ability to deliver accurate and insightful analysis, contributing to commercial and marketing objectives. Analytics Simplification: Skilled at translating complex analytics into actionable recommendations, collaborating closely with operational teams. Marketing Mix Modelling: Understand its role in marketing measurement through prior exposure and therefore are confident to challenge an external modelling partner regarding model outputs. Commercial Awareness: Understands and actively contributes to the broader business strategy and objectives. Effective Collaboration: Well-organized team player who can manage multiple tasks, work with diverse stakeholders, and communicate effectively, even with non-analytical colleagues. Numeracy and Tools: Highly proficient in data manipulation and relevant analytical tools, including advanced Excel and SQL (SAS experience preferred). Education and Qualifications: Holds a degree-level qualification or equivalent in an analytical discipline (e.g., mathematics, physics, engineering). Drive, Passion and Self-Improvement: Motivated individual with the energy to enhance business performance and demonstrates a hunger for knowledge and skill development. Additional Information We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including: Free AA breakdown membership from day 1, 50% discount for family and friends in the first year plus discounts on other AA products 25 days annual leave plus bank holidays + the option to buy additional annual leave Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family Pension scheme available up to 7% contribution Access to the EV discount scheme Plus, so much more! We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change. As part of the onboarding process, we complete several pre-employment checks including work reference, credit, and criminal record checks.  We may close the vacancy sooner than the advertised date if we get a high volume of applications, please apply now if you are interested.  Read Less
  • Company description Push for better, join t... Read More
    Company description Push for better, join the AA. As our Roadside Rescue Mechanic, you’ll go the extra mile for our members. Anything can happen whilst driving, but we are the AA and we get everyone back on the road safely so the show can go on. In return, we’ll go the extra mile for you, with training, support and opportunities for development. Take a look at all things The AA at our You Tube channel: The AA - YouTube Our commitments : Salary Package OTE - £57,000! Guaranteed Minimum Salary £36,140. Top performers can earn upwards of £60,000! Start and finish on your driveway, (paid from the moment you get in your van to the moment you get home). * Sign on locations also available for discussion Each year, choose your standby hours preferences to suit your lifestyle and work life balance Bring your best self and we provide the rest, including; Van, full Uniform, Boots, and the best available equipment! Free breakdown cover from day one 23 days holidays (increases with service) plus bank holidays Up to 7% company pension contribution A famous brand that our customers love with industry leading training Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family This is the job More importantly you’ll be the friendly face of the UK’s largest motoring organisation. To our members, you’re the superhero. Ready for anything, you’ll be there for them, anytime, anywhere and in any weather. You’ll get their day moving again, forging confidence for drivers now and for the future. What will I be doing? You’ll be: A communicator: You are our master of diagnostics and fundamental in delighting your customers! You're comfortable sharing your knowledge and information in a way that your customers understand the situation and feel safe that their needs will be taken care of A self-starter: You will be content working independently, as well as collaborating as part of a team, driving to different locations in all weathers A fixer/problem solver: You will revel in utilising your technical expertise to solve a variety of issues. Whether that’s fixing the vehicle by the roadside or recovering the vehicle to a garage, you are the solution bringer and enable your customer to get on with their day What do I need? You’ll need : NVQ3 in Vehicle Maintenance and Repair, or equivalent qualifications with appropriate experience It’s essential that you have a full category B driving licence, with 6 points or less To be happy working shifts, which could include evenings, weekends and Bank Holidays Additional Information For more information on our full benefits package, including discounted home and motor insurance, take a look at our website, Taking care of you - AA Careers () As a valued team member, you’ll have access to a range of fully supported development programmes, designed to help you progress your career with us. Whether you’re looking to grow in your current role, or learn new skills and take on greater responsibilities, we will help you build the career you’re looking for. Here at the AA we understand diversity and value the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, are empowered to be your best and feel like you truly belong. You can apply today with or without a CV (if you wish to apply without a CV then please list your most recent experience along with your qualifications on the application form) by clicking on the link below and filling out a short application form. Your application will then be reviewed before we arrange an online interview assessment. As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record checks. Ready for anything? Apply Today Read Less
  • Head of Digital Product  

    - London
    Company description Location: London (hybri... Read More
    Company description Location: London (hybrid working 2 office days per week) Employment Type: Permanent, full time Additional Benefits: Annual Bonus, Cash-Car Allowance & Private Medical Insurance Thought The AA only provide roadside assistance? Think again. For over 100 years, we’ve continued to evolve and adapt. Today, as the nation’s number one motoring organisation, we offer a range of excellent products and services to millions of customers from roadside assistance to home and motor insurance as well as providing the latest driving technologies. As we continue to expand, diversify, and modernise, joining us as a Head of Digital Product , you’ll play a key part to our success and join us on this exciting motoring journey. #LI-THEAA #LI-Hybrid This is the job Join our AA Digital team as a  Head of Digital Product  and become a driving force behind our multidisciplinary teams. You will play a pivotal role in transforming customer journeys and delivering exceptional market experiences by harnessing your passion for digital product innovation. With a keen eye for prioritisation and a talent for simplifying complex processes, you will guide a diverse team of Product Owners, Designers, Content Creators, and Business Analysts. Together, you will propel our Digital Roadside business area to new heights, fostering increased engagement with our digital offerings among our customers and the wider driving community. Your mission is to craft a seamless digital experience that is intuitive, data-driven, and at the forefront of innovation. As a collaborative leader, you will weave compelling narratives that resonate with stakeholders at all levels, bridging the gap between commercial objectives and digital capabilities. Your strategic vision will bring clarity and confidence to our product roadmaps, ensuring alignment with our commercial ambitions. What will I be doing? Lead Agile scrum teams  to revolutionise our customer experience and significantly enhance performance, with a relentless focus on customer satisfaction and commercial success. Manage budgets  effectively to support the Product Strategy and Roadmap, aligning with quarterly planning. Recruit top talent within budget limits as needed. Collaborate closely with Digital Analytics & Experience Design teams  to continuously evaluate our digital offerings, leveraging data and insights to inform impactful decisions. Foster an eCommerce and trading mindset  within your team to meet ambitious digital sales targets, while also delivering other enhancements and improvements. Institute best practices  within the team, encompassing product management (backlog handling, requirement specification, and iterative testing and refinement) and design techniques (design thinking and lean UX), to ensure user-centricity and swift delivery of value. Understand the Digital Architecture  related to your product domain and influence the architectural strategy by collaborating with the Engineering team. Develop an Omnichannel strategy  for your product domain to guarantee a seamless and superior experience for customers transitioning between online (app or web) and offline channels. What do I need? Extensive Digital Product expertise : ideally from a large-scale organisation or a FTSE 100 company, with a strong background in product management and development across web and app platforms. Digital Sales & Service Delivery : experience in delivering multiple digital features and enhancements. Stakeholder Collaborator: capable of influencing and negotiating with senior-level stakeholders. Strategic Commercial Mindset: with the ability to devise and execute strategies that address key opportunities and challenges. People Leadership: fostering a collaborative culture and driving team performance through effective and inspirational line management Agile Proficiency : leading scrum teams and driving change in customer journeys through data-informed decisions. Additional Information We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA, you will join and learn within a team that’s as driven as they are supportive and have access to a range of benefits including: Free AA breakdown membership from day one, 50% discount for family and friends in the first year plus discounts on other AA products 25 days annual leave plus bank holidays + the option to buy additional annual leave Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family Pension scheme available up to 7% contribution Exclusive EV discount scheme Diverse learning and development opportunities to support you to progress in your career Access to employee inclusivity networks Dental and Critical Illness Insurance cover accessible for all AA colleagues We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change. #LI-HH Read Less
  • DevOps Engineer  

    - London
    Company description Location: London (hybri... Read More
    Company description Location: London (hybrid working 2 office days per week) Employment Type: Permanent, full time Additional Benefits: Annual Bonus Think beyond roadside assistance. Think AA-X. At AA-X, we redefine car experiences. In a world where technology simplifies our lives, AA-X is revolutionising car ownership and usage. We’re not just about driving; we’re about empowering drivers with insights, control, and a touch of joy. Imagine : We dream big and build connected car ventures. Data + AI : We use data and AI to create innovative solutions. Driver-Centric : Our products empower drivers across their motoring journey. #LI-THEAA #LI-Hybrid This is the job As a DevOps Engineer within AA-X, you’ll help increase speed of delivery, improve quality/security of code, and optimise processes for the development team. You’ll be responsible for identifying the bottlenecks of various development and delivery processes, working with team members to improve them, and improving the overall experience of Developers. You will also look after infrastructure-as-code deployment tooling and supporting services on multiple cloud provides along with metrics and login. Ready for a career where you’re always ahead? What will I be doing? Closely collaborate with Engineering/Data Director and Developers of various teams to develop automation pipelines and CI/CD Develop self-serve tools/artefacts to development teams to support the Software Delivery Lifecycle (SDLC) i.e., containerised dev env, testing env etc. Configure infrastructure using IaaS/PaaS products and own developed tools Actively participate in deploying application artifacts to appropriate target environments using the supported technologies and infrastructure Support planning delivery time, code quality, and process efficiency improvement projects Perform regular maintenance tasks i.e., infrastructure health checks and monitoring Maintain and grow own knowledge of platform configuration management, monitoring, and troubleshooting Collaborate with wider DevOps team to deliver consistent and holistic solutions to the organisation What do I need? We love tech… Strong DevOps experience particularly within MS Azure DevOps, and building/maintaining large-scale, cloud-based platforms in IaaS and PaaS Excellent scripting skills i.e., Python, Bash, Perl etc. Working knowledge of deployment automation solutions i.e., Terraform, Puppet, Chef, Ansible Container technology experience e.g., Kubernetes, Docker, ECS etc. Experienced with continuous integration and related tools such as GitlabCI, Jenkins, Hudson, Maven, Ant, Git, Sonar, etc. DevOps automation experience including setup and configuration of CI/CD pipelines and surrounding ecosystem with the ability to read/edit YAML AWS experience is a plus! …but more about you! Strong communication skills with the ability to translate and deliver complex messages to both technical and non-technical individuals whilst sharing a compelling story Passionate problem-solver in order to quickly process complex information Not afraid to find new solutions outside traditional frameworks continuing to drive forward radical changes Additional Information We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA, you will join and learn within a team that’s as driven as they are supportive and have access to a range of benefits including: Free AA breakdown membership from day one, 50% discount for family and friends in the first year plus discounts on other AA products 25 days annual leave plus bank holidays + the option to buy additional annual leave Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family Pension scheme available up to 7% contribution Exclusive EV discount scheme  Diverse learning and development opportunities to support you to progress in your career Access to employee inclusivity networks Dental and Critical Illness Insurance cover accessible for all AA colleagues We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change. #LI-HH Read Less
  • Commercial Analyst  

    - London
    Company description Job Title: Commercial... Read More
    Company description Job Title: Commercial Analyst Location: London- Hybrid                                                                       Contract: Full-Time/Permanent Salary: Up-to £50,000 + Up-to 10% Bonus Hours: Monday – Friday   AA Summary Assuming The AA is just about roadside help? There’s more to us than meets the eye. The AA is one of the UK’s most well-known and trusted brands. We provide a range of services to millions of customers, from roadside assistance to insurance and driving lessons. Our mission is to help keep Britain moving, and we’re looking for dedicated individuals to join our team. Are you ready to join? #LI-THEAA #LI-Hybrid This is the job In this role, you’ll be the driving force behind enhancing our customer acquisition efforts. Focused primarily on the AA’s inbound channels, you’ll analyse performance data, identify improvement opportunities, and collaborate closely with the acquisition leadership team to optimise efficiency and effectiveness.  What will I be doing? Consumer Behaviour Insights: Understand the impact of our current Acquisition strategy and provide actionable recommendations. Market Understanding: Develop methodologies to analyse market activity and keep key stakeholders informed. Volume vs. Value Optimisation: Lead efforts to strike the right balance, shaping our pricing and promotional strategies. Customer Analysis: Deliver insights supporting business decisions and tactical execution. Existing Member Impact: Collaborate with Retention and Channel Analysts to monitor Acquisition’s effect on our current Members. Segment Reach and Effectiveness: Measure how we engage the right customer segments for maximum impact. What do I need? Proven Track Record: Demonstrated ability to deliver accurate and insightful analysis, contributing significantly to commercial objectives. Analytics Simplification: Skilled at translating complex analytics into actionable recommendations, collaborating closely with operational teams. Numeracy and Tools: Highly proficient in data manipulation and relevant analytical tools, including advanced Excel and SQL (SAS experience preferred). Commercial Awareness: Understands and actively contributes to the broader business strategy and objectives. Education and Qualifications: Holds a degree-level qualification or equivalent in an analytical discipline (e.g., mathematics, physics, engineering). Drive and Passion: Motivated individual with the energy to enhance business performance. Continuous Learning: Demonstrates a hunger for knowledge and skill development. Effective Collaboration: Well-organized team player who can manage multiple tasks, work with diverse stakeholders, and communicate effectively, even with non-analytical colleagues. Additional Information We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including: Free AA breakdown membership from day 1, 50% discount for family and friends in the first year plus discounts on other AA products 25 days annual leave plus bank holidays + the option to buy additional annual leave Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family Pension scheme available up to 7% contribution Access to the EV discount scheme Plus, so much more! We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change. As part of the onboarding process, we complete several pre-employment checks including work reference, credit, and criminal record checks.  We may close the vacancy sooner than the advertised date if we get a high volume of applications, please apply now if you are interested.  Read Less
  • VWG Dedicated Technician - Edinburgh  

    - Edinburgh
    Company description If you are as enthusias... Read More
    Company description If you are as enthusiastic about our brand and our cars as we are, join us! As a Volkswagen Group Dedicated Mechanic for the AA you are the key to keeping all brands including VW Passenger, Commercial, Seat, Skoda, Audi, and more on the road. You have the variety of work by working on a range of vehicles daily, whilst delivering five star customer satisfaction ratings. You are proud to be VWG, proud to be The AA and we’re proud of your commitment to quality and excellence. Salary: £42,000 OTE £38,140 Basic Salary. On average our VW Technicians earn c. £42,000 however, our top performers can earn upwards of OTE £48,000. Start and finish on your driveway, (paid from the moment you get in your van to the moment you get home). * Sign on locations also available for discussion Each year, choose your standby hours preferences to suit your lifestyle and work life balance Bring your best self and we provide the rest, including; Van, full Volkswagen branded Uniform, Boots, and Volkswagen specific equipment! Free breakdown cover from day one 23 days holidays (increases with service) plus bank holidays Up to 7% company pension contribution Not one but two famous brands that our customers love with industry leading training This is the job You’ll be: A communicator: You ensure that your customer is completely taken care of. You are the master of diagnostics and you will be the person taking the time to competently and effectively explain your fix to your customer; always providing the best service A self-starter: You are responsible for your own workload, by being there for your customer from beginning to end, as well as filling out your paperwork concisely, you make your own day worthwhile A fixer/problem solver: You will revel in utilising your technical expertise to solve a variety of issues. Whether that’s fixing a warranty related issue or a roadside breakdown, you are the solution bringer and enable your customer to get on with their day What will I be doing? You’ll be the superhero fixing a brand vehicle breakdown by the side of the road or undertaking warranty repairs working on an appointment basis. You take the time delighting your customer, helping them get back to their journey. In return, we’ll go the extra mile for you, with a two-week AA induction, a two-week VW induction, plus ongoing online or onsite training including EV and HV training. What do I need? You’ll need : NVQ3 in Vehicle Maintenance and Repair, or equivalent qualifications with appropriate experience Some knowledge of working on one or multiple VWG brands or vehicles It’s essential that you have a full category B driving licence, with 6 points or less To be happy working shifts, which could include evenings, weekends and Bank Holidays Additional Information As a valued team member, you’ll have access to a range of fully supported development programmes, designed to help you progress your career with us. Whether you’re looking to grow in your current role, or learn new skills and take on greater responsibilities, we will help you build the career you’re looking for. Here at the AA we understand diversity and value the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, are empowered to be your best and feel like you truly belong. You can apply today by clicking on the link below and filling out a short application form. Your application will then be reviewed before we arrange an online interview assessment. As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record checks.  Ready for anything? Apply Today Read Less
  • VWG Dedicated Technician - Leeds  

    - Leeds
    Company description If you are as enthusias... Read More
    Company description If you are as enthusiastic about our brand and our cars as we are, join us! As a Volkswagen Group Dedicated Mechanic for the AA you are the key to keeping all brands including VW Passenger, Commercial, Seat, Skoda, Audi, and more on the road. You have the variety of work by working on a range of vehicles daily, whilst delivering five star customer satisfaction ratings. You are proud to be VWG, proud to be The AA and we’re proud of your commitment to quality and excellence. Salary: £42,000 OTE £36,140 Basic Salary. On average our VW Technicians earn c. £42,000 however, our top performers can earn upwards of OTE £48,000. Start and finish on your driveway, (paid from the moment you get in your van to the moment you get home). * Sign on locations also available for discussion Each year, choose your standby hours preferences to suit your lifestyle and work life balance Bring your best self and we provide the rest, including; Van, full Volkswagen branded Uniform, Boots, and Volkswagen specific equipment! Free breakdown cover from day one 23 days holidays (increases with service) plus bank holidays Up to 7% company pension contribution Not one but two famous brands that our customers love with industry leading training This is the job You’ll be: A communicator: You ensure that your customer is completely taken care of. You are the master of diagnostics and you will be the person taking the time to competently and effectively explain your fix to your customer; always providing the best service A self-starter: You are responsible for your own workload, by being there for your customer from beginning to end, as well as filling out your paperwork concisely, you make your own day worthwhile A fixer/problem solver: You will revel in utilising your technical expertise to solve a variety of issues. Whether that’s fixing a warranty related issue or a roadside breakdown, you are the solution bringer and enable your customer to get on with their day What will I be doing? You’ll be the superhero fixing a brand vehicle breakdown by the side of the road or undertaking warranty repairs working on an appointment basis. You take the time delighting your customer, helping them get back to their journey. In return, we’ll go the extra mile for you, with a two-week AA induction, a two-week VW induction, plus ongoing online or onsite training including EV and HV training. What do I need? You’ll need : NVQ3 in Vehicle Maintenance and Repair, or equivalent qualifications with appropriate experience Some knowledge of working on one or multiple VWG brands or vehicles It’s essential that you have a full category B driving licence, with 6 points or less To be happy working shifts, which could include evenings, weekends and Bank Holidays Additional Information As a valued team member, you’ll have access to a range of fully supported development programmes, designed to help you progress your career with us. Whether you’re looking to grow in your current role, or learn new skills and take on greater responsibilities, we will help you build the career you’re looking for. Here at the AA we understand diversity and value the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, are empowered to be your best and feel like you truly belong. You can apply today by clicking on the link below and filling out a short application form. Your application will then be reviewed before we arrange an online interview assessment. As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record checks.  Ready for anything? Apply Today Read Less

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