Are you excited by the opportunity to support the delivery of high-profile public projects and services to connect people with places in Greater Manchester? Would you like to join an organisation using leading-edge technologies to help keep Greater Manchester moving?These are exciting times at Transport for Greater Manchester (TfGM). We are committed to delivering the 2040 Greater Manchester Transport Strategy and its goals to support sustainable economic growth, protect the environment, improve the quality of life for all, and develop an innovative city region. More than 5.6 million journeys are made across Greater Manchester’s transport network each day. It’s our job to do everything we can to keep the city-region moving and growing. We’re working hard to make travel easier through a better-connected Greater Manchester.Your RoleAs a Senior Business Analyst within TfGM’s IS Delivery team and BA Practice, you will play a key role in shaping our digital transformation through a major Enterprise Resource Planning (ERP) implementation. This is a high-impact position where you will lead requirements gathering, process mapping, and stakeholder engagement across multiple business areas to ensure successful delivery.You’ll bring proven experience of working as a Senior Business Analyst with Finance, Procurement and Human Resources, combined with strong analytical and communication skills. Your ability to translate complex organisational needs into clear, actionable requirements will be critical. Experience working within or alongside local or regional government is highly desirable, as this role involves navigating governance frameworks and aligning with public sector priorities.This is hybrid role where you will be expected to work in the office 2 days per week.For more information, please see the role profile at the bottom of the advert.Who are we?You’ll be part of a dynamic and supportive team, working alongside other product and project professionals including Product Owners, Solution Architects, Delivery Managers and Business Change stakeholders to deliver improvements for TfGM and our customers. You’ll apply industry best practice and line manage and mentor more junior members of the IS Analysis Practice to drive and manage the delivery of innovation, quality and change to constantly improve business outcomes.What you’ll bringWhat you do and how you do it is important whatever type of role you work in at TfGM and even small behaviours and actions can have a really big impact. At TfGM, our behaviours bring to life our values of Deliver, Care and Adapt.To be successful as Senior Business Analyst you’ll have significant experience in building strong working relationships with internal and external stakeholders including third party providers and resolve complex requirements conflicts through stakeholder engagement and negotiation. You will have experience of presenting recommendations to senior stakeholders. You’ll be a strong team player, with equal ability to work effectively both on your own initiative and without close supervision to meet funding and operational targets and deadlines. You’ll also have a working understanding of the transport and environmental context within which TfGM operates.Key Skills and ExperienceAnalyses business processes, assesses feasibility and recommends new approaches.Uses and identifies improvements in a range of techniques including stakeholder interviews, workshops, use cases and document analysis.Applies and monitors the use of modelling and analysis tools, methods, standards.Collaborates with stakeholders to prepare complex, high-value business cases.Builds strategic relationships with stakeholders.Acts as a single point of contact and facilitates access to colleagues and SMEs.Negotiates at senior levels, influencing the commercial and technical evolution of services.Takes responsibility for requirements investigation.Facilitates scoping and business priority-setting for complex changes.Selects the most appropriate means of representing business requirements.Takes responsibility for investigating changes in scope.Understands the Project Lifecycle, Project Definition, scoping principles, roles of stakeholders and the BA.Supports delivery of technical and business requirements.What we can offer youThis is a permanent role with a salary of £59,989 - £65,316 per annum depending on experience. (This is comprised of base salary £47,539 - £52,866 plus market supplement plus £12,450 market supplement which is paid monthly and reviewed as required).At TfGM we encourage candidates to discuss flexible working options at any stage of the recruitment process.Our benefits include:28 days holiday per annum (plus bank holidays)Free bus travel within Greater Manchester and free Rail or Metrolink travel to and from work within the Greater Manchester boundaryLocal Government Defined Benefit Pension Scheme which includes life cover of 3x your salary and options to increase your pension contributionsCommitment to learning and personal development and upskilling with reimbursement of professional fees, where essential to the roleWe promote good physical and mental health and can provide additional support to staff via our employee assistance programme when requiredEnhanced family-friendly leave policies, including those supporting fertility treatment, alongside flexible and hybrid working and a special leave policy to support a range of unexpected events. Please note that qualification criteria may apply, including a requirement to have been employed with the organisation for a minimum specified period of time.What's next?If you believe you have the skills and experience required, we’d really like to hear from you. To apply please submit your CV and also provide a covering letter providing clear examples of how your experience meets the requirements of the role, all appointments will be based on merit. Our short-listing process is anonymised, so please do not include your name or contact details on either of these documents. If any personal details are included these will be visible to the hiring manager.We embrace AI to enhance our operations and to innovate our services. However, we value human talent and are looking for passionate individuals to join our organisation. Please ensure you personally complete your application and read all the instructions carefully to maximise your chances of success.Applications that rely too heavily on AI may be rejected during shortlisting, however we understand that AI may be used as a reasonable adjustment, if using AI to support your application, please give a brief explanation why to help ensure fair selection process.If you have completed the GM Elevate (Leadership Development) Programme, please indicate this within the ‘About You’ or ‘Supporting Statement’ section of your applicationPriority Recruitment Scheme for ‘At Risk’ NHS GM Colleagues
If you are currently employed by a Greater Manchester NHS organisation and have been formally identified as ‘at risk’, please indicate this within your application for the role. If you select ‘Yes’ and provide evidence that your experience meets the essential criteria described in the job advert and role profile, you will be guaranteed progression to the next assessment stage. Please ensure your application clearly demonstrates how you meet these essential requirements, as the guarantee only applies to candidates who meet them.TfGM is proud to be an equal opportunities employer that encourages and celebrates diversity. We want to recruit and retain a workforce that reflects the communities we serve and welcome individuals from all backgrounds by committing to providing a fully inclusive and accessible recruitment process. We will offer support and reasonable adjustments if required and we also have a Guaranteed Assessment Scheme which you can find out more information on here. For this opportunity, you must be able to prove you have the right to work in the UK - if in doubt please visit the following link Employers' right to work checklist - GOV.UK (www.gov.uk). Please note we are not a licensed sponsor.Please note we may close the advert early if we receive a high volume of applications.NOTE TO AGENCIES we will be accepting direct applications only for this role. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral CV.
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