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TFG London
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  • Store Manager - Watford  

    TFG London
    - Northampton
    Apply Now
    About The Role Every exceptional customer moment starts with our peopl... Read More
    About The Role Every exceptional customer moment starts with our people. At Phase Eight, we’re more than just a fashion destination – we’re here to empower confidence through every outfit. We’re looking for a people-first Store Manager to lead our store in Watford. If you're someone who thrives on building strong teams, loves making customers feel incredible, and can turn big ideas into real results, this is your moment. What you'll do Lead from the front – creating a store environment where your team feels inspired, supported and ready to give customers an amazing experience. Drive success – keeping an eye on performance, spotting growth opportunities, and thinking commercially to boost sales and energy in the store. Coach with care – developing a diverse, happy team that grows in confidence and capability every day. Champion People – encouraging your team to bring their full selves to work and helping them thrive in their own way. Customer connection – being out on the shop floor, getting to know our customers, and sharing your style knowledge in an authentic way. Who you'll be A natural motivator with a positive mindset who knows how to get the best from people. Experienced in leading high-performing retail teams. Confident, calm under pressure, and great at making decisions that put both people and performance first. Someone who lives and breathes customer service, loves being on the shopfloor, and thrives in a fast-paced environment. Passionate about teamwork – you lead with empathy and bring people together through trust and encouragement. What's in it for you? It’s not all about what you can do for us, we will give you the tools, the support, and the time to develop your career in the direction you want to go. Alongside that, we have some great benefits which include: A free clothing allowance to wear what you love, your way 70% staff discount – yes, really! Enhanced Maternity package 24/7 virtual GP service Wellbeing and financial support tools About You Not Specified Read Less
    Apply Now

  • Style Advisor - John Lewis Edinburgh  

    TFG London
    - Edinburgh
    Apply Now
    About The Role A first-class shopping experience starts with our in-st... Read More
    About The Role A first-class shopping experience starts with our in-store Style Advisors. Natural promoters of customer service excellence, they go out of their way to provide an outstanding in-store experience to ensure that our customers return time and time again. Hardworking and dedicated, our Style Advisors treat our customer as their primary focus, actively listening to their needs and providing considered product and styling options to our customer to enhance the overall store performance. As a Style Advisor we will need you to connect with our customers with personality and pride, acting as a brand ambassador to promote and deliver the outstanding customer experience for which we are renowned. Reporting to the Store Manager we will need you to stay up to speed on latest styles and be the driving force behind service in store, making the customer experience sparkle with your passionate, customer-facing perspective. Efficiently identifying and advising our customers on outfit building will be second nature in your role (whether that be daywear, work wear or wedding wear!) and you will strive to help achieve commercial objectives by finding the best style solution for our customer. Key accountabilities and KPIs include: Actively greeting, assisting, and selling in a professional and consultative manner with the aim of building multiple sales, championing our high-quality premium products at all available opportunities Delivering an inspirational picture of the TFG vision in store to drive store performance by maintaining a high awareness of visual merchandising principles Operating an electronic Point of Sale system, handling transactions accurately with dutiful care and attention whilst anticipating future opportunities to keep our customers engaged Assisting in all tasks required to ensure the smooth day to day running of the store, working effectively to promote our brand and products and position us as a dependable shopping destination About You As a Style Advisor we will provide you with full training and ongoing support from the get-go to ensure you have all the tools to succeed in your role. We will need you to be reliable and motivated to fulfil the role, flexible enough to work on a rota basis and balance shifting priorities in store. You will be engaging with excellent communication skills and flourish in a customer-facing environment whilst sharing your product knowledge and styling expertise. Customer-centric, you will take pride in everything you do, focused on adding value and making the most of every commercial opportunity that arises in store. Read Less
    Apply Now

  • Buyer - Outerwear, Tailoring and Bottoms  

    TFG London
    - London
    Apply Now
    About The Role We are looking for a Buyer to join us covering all aspe... Read More
    About The Role We are looking for a Buyer to join us covering all aspects of buying within our Outerwear, Tailoring and Bottoms department. Our buyers are at the core of our business, developing and delivering commercial and profitable ranges that offer our Phase Eight customer a point of difference. Working closely with the design team to develop new product ranges seasonally, our buyers ensure our ranges are delivered on time achieving company KPI’s (in-take, margin and markdown) and partner closely with the merchandising team to drive profits. The Buyer will anticipate and meet the needs of our global customer on the department, delivering a well-balanced range in line with our product and overall brand strategy. Reporting into the Head of Buying you will aim to maximise profit and deliver the premium handwriting and high-quality standards we are renowned for at Phase Eight. Key accountabilities for the role include; Working with the Merchandiser to create new season product plans for your department, based on lessons learnt and forward strategy Operate fits with Design, manage any basic technical queries where required with a focus on detail and quality to ensure our premium handwriting and high-quality standards are maintained Formulate phasing, stories and deliver to category targets successfully communicating the vision for specific ranges to other departments such as ecommerce and retail operations Together with the Head of Buying formulate a supply base strategy to meet product requirements, margin, quality and compliance About You We are looking for a Buyer who possesses previous experience within Outerwear, Tailoring and/or Bottoms at Buyer level with proven commercial success on the product areas managed. Experience working on Denim would be advantageous. The Buyer will demonstrate high integrity, motivation, and a solution focused approach. The ability to easily transition between planning and execution is key as is a naturally collaborative and positive approach. We would need you to show a strong commercial acumen and be highly numerate with strong analytical skills, able to identify opportunities and pursue them on the department. Read Less
    Apply Now

  • Merchandising Director  

    TFG London
    - London
    Apply Now
    About The Role A fantastic opportunity has arisen to lead the Merchand... Read More
    About The Role A fantastic opportunity has arisen to lead the Merchandising function at our Whistles brand. You'll be responsible for driving the commercial performance of our product ranges across the brand and leading a large team to achieve success. Reporting directly to our Chief Product Officer, the Merchandising Director role is crucial to the success of driving commercial growth and profitability across a variety of business functions and brand touchpoints along with achieving the brand commercial sales and margin plan that impacts the Group strategy. This role is a crucial part of the brand senior leadership team (SLT) and will be expected to contribute to the strategic direction of the wider business demonstrating a broad organisational context and engaging with the Brand SLT and TFG Executive Committee on an ongoing basis. Key accountabilities and KPIs include: Commerciality, Cost Control & Business Development Customer Channel People As a member of the senior leadership team you'll be to be in our London Euston office 3-4 days a week (Mon-Thurs). It's a great opportunity to utilise your extensive merchandising expertise to drive sales and profit and exceed performance targets in a fast paced, premium fashion brand. Your coaching leadership will nurture and motivate a dedicated team of specialists to achieve success professionally and personally. About You To be successful in the role the following skills, experience and behaviours are required: Skills & experience: Extensive commercial leadership ability with proven experience of delivering commercial KPIs (profits and growth) Demonstrable experience of creating, leading, and delivering joined up strategic and operational merchandising excellence Demonstrable commercial ability, demonstrating end to end business acumen and how Merchandising influences the P&L of the business Operationally in tune with the pace and detail orientation of retail, whilst also having the strategic and operational capacity to think beyond the immediate and plan for anticipated shifts in customer behaviour, driving the role of the brand in an ever-changing world Demonstrable skill and experience of driving Sales and ROI through cross brand teams and activities Clear ability to process, analyse and interpret large amounts of complex data coupled with the ability to communicate this to non-financial experts Proven experience of managing large teams and budgets Proven ability and experience to work collaboratively across a group business and build and maintain stakeholder relationships internally and externally Purpose driven leader who can drive change and keep customers at the heart of our business Proven experience of driving digital transformation and championing the voice of the customer People leader able to inspire with humility and authenticity Awareness and expertise of emerging technologies and relevant developments in the external industry Demonstrable experience in leading programmes of transformation and change Behaviours: The successful candidate must be able to put the customer intrinsically and holistically at the heart of what we do Brave and ambitious in thinking, foster a culture and mindset of inclusion, growth, collaboration, and potential Strategic mindset combined with intellectual rigour and agility Ability to work at strategic and tactical levels to drive change in an ever-changing sector Highly inquisitive, analytical and target driven Learning agility to create competitive advantage Transformational leadership Creative thinker Highly commercial approach and mindset with solutions focussed approach High level of emotional intelligence Deep ability to enable and energise cross functional collaboration Ability to deliver to tight deadlines with decisiveness Learning agility to create competitive advantage Excellent ability to build and maintain stakeholder relationships internally and externally Resilient and tenacious This is an exciting role role that will offer an opportunity to inspire and lead a talented team and brand function. Read Less
    Apply Now

  • Buying Admin Assistant  

    TFG London
    - London
    Apply Now
    About The Role Are you interested in fashion and have a curiosity abou... Read More
    About The Role Are you interested in fashion and have a curiosity about the buying journey? Do you thrive on organisation and enjoy working hands-on with product? If so, this could be your perfect first step into buying at Phase Eight. As the Buying Admin Assistant, you'll be right at the heart of how our Phase Eight collections come to life. You'll be a vital assistance to the Assistant Buyer and Buyer on the department, directly contributing to the development and delivery of our range that sets our brand apart. What You'll Do: As the Buying Admin Assistant, you’ll be the go-to-person for the critical path, tracking timelines and ensuring every stage of the product lifecycle runs smoothly and efficiently. You'll take ownership of sample management, from organisation and tracking to preparing samples for meetings, ensuring everything is in the right place at the right time. You'll actively contribute to analysing competitor activity and the latest seasonal trends, helping us stay ahead of the curve and inform our future Phase Eight collections. As the Buying Admin Assistant, you’ll play a key role in coordinating and preparing for range sign-off meetings, managing our systems and processes that keep our department moving forward seamlessly. Immersing yourself in the Phase Eight brand, you’ll gain deep knowledge of our business and actively contribute to the creation of a profitable range. About You Who You'll Be: You'll be highly organised, with a strong eye for detail and for keeping things on track. Most importantly, you're eager to learn and soak up knowledge from our experienced Buying team from day one. While any previous exposure to a buying environment (through work, placements, or internships) would be a bonus, it's not essential. We're looking for someone who brings: A commercial mindset and a desire to contribute to the success of the Phase Eight brand Resourceful communication skills, enabling you to build strong relationships with colleagues and suppliers The ability to remain calm and focused under pressure, thriving in a fast-paced environment High motivation and a proactive attitude, always looking for ways to contribute and learn Read Less
    Apply Now

  • Style Advisor - Cambridge  

    TFG London
    - Cambridge
    Apply Now
    About The Role A first-class shopping experience starts with our in-st... Read More
    About The Role A first-class shopping experience starts with our in-store Style Advisors. Natural promoters of customer service excellence, they go out of their way to provide an outstanding in-store experience to ensure that our customers return time and time again. Hardworking and dedicated, our Style Advisors treat our customer as their primary focus, actively listening to their needs and providing considered product and styling options to our customer to enhance the overall store performance. As a Style Advisor we will need you to connect with our customers with personality and pride, acting as a brand ambassador to promote and deliver the outstanding customer experience for which we are renowned. Reporting to the Store Manager we will need you to stay up to speed on latest styles and be the driving force behind service in store, making the customer experience sparkle with your passionate, customer-facing perspective. Efficiently identifying and advising our customers on outfit building will be second nature in your role (whether that be daywear, work wear or wedding wear!) and you will strive to help achieve commercial objectives by finding the best style solution for our customer. Key accountabilities and KPIs include: Actively greeting, assisting, and selling in a professional and consultative manner with the aim of building multiple sales, championing our high-quality premium products at all available opportunities Delivering an inspirational picture of the TFG vision in store to drive store performance by maintaining a high awareness of visual merchandising principles Operating an electronic Point of Sale system, handling transactions accurately with dutiful care and attention whilst anticipating future opportunities to keep our customers engaged Assisting in all tasks required to ensure the smooth day to day running of the store, working effectively to promote our brand and products and position us as a dependable shopping destination About You As a Style Advisor we will provide you with full training and ongoing support from the get-go to ensure you have all the tools to succeed in your role. We will need you to be reliable and motivated to fulfil the role, flexible enough to work on a rota basis and balance shifting priorities in store. You will be engaging with excellent communication skills and flourish in a customer-facing environment whilst sharing your product knowledge and styling expertise. Customer-centric, you will take pride in everything you do, focused on adding value and making the most of every commercial opportunity that arises in store. Read Less
    Apply Now

  • Style Advisor - Cotswold Outlet  

    TFG London
    - Gloucester
    Apply Now
    About The Role A first-class shopping experience starts with our in-st... Read More
    About The Role A first-class shopping experience starts with our in-store Style Advisors. Natural promoters of customer service excellence, they go out of their way to provide an outstanding in-store experience to ensure that our customers return time and time again. Hardworking and dedicated, our Style Advisors treat our customer as their primary focus, actively listening to their needs and providing considered product and styling options to our customer to enhance the overall store performance. As a Style Advisor we will need you to connect with our customers with personality and pride, acting as a brand ambassador to promote and deliver the outstanding customer experience for which we are renowned. Reporting to the Store Manager we will need you to stay up to speed on latest styles and be the driving force behind service in store, making the customer experience sparkle with your passionate, customer-facing perspective. Efficiently identifying and advising our customers on outfit building will be second nature in your role (whether that be daywear, work wear or wedding wear!) and you will strive to help achieve commercial objectives by finding the best style solution for our customer. Key accountabilities and KPIs include: Actively greeting, assisting, and selling in a professional and consultative manner with the aim of building multiple sales, championing our high-quality premium products at all available opportunities Delivering an inspirational picture of the TFG vision in store to drive store performance by maintaining a high awareness of visual merchandising principles Operating an electronic Point of Sale system, handling transactions accurately with dutiful care and attention whilst anticipating future opportunities to keep our customers engaged Assisting in all tasks required to ensure the smooth day to day running of the store, working effectively to promote our brand and products and position us as a dependable shopping destination About You As a Style Advisor we will provide you with full training and ongoing support from the get-go to ensure you have all the tools to succeed in your role. We will need you to be reliable and motivated to fulfil the role, flexible enough to work on a rota basis and balance shifting priorities in store. You will be engaging with excellent communication skills and flourish in a customer-facing environment whilst sharing your product knowledge and styling expertise. Customer-centric, you will take pride in everything you do, focused on adding value and making the most of every commercial opportunity that arises in store. Read Less
    Apply Now

  • Supervisor - St Pancras  

    TFG London
    - London
    Apply Now
    About The Role Natural promoters of customer service excellence, our S... Read More
    About The Role Natural promoters of customer service excellence, our Supervisors are advocates of a first-class shopping experience and go out of their way to ensure that our customers return time and time again. Collaborative and adaptable in their approach, our Supervisors oversee the operational and commercial practices of the store whilst assisting in harmonising efficiencies on the shop floor, assisting the wider in store management team in driving commercial growth in their store. As a Supervisor we will need you to connect with our customers with personality and pride, acting as a brand ambassador to promote and deliver the outstanding customer experience for which we are renowned. Reporting to the Store Manager we will need you to stay up to speed on latest styles and be the driving force behind service in store, making the customer experience sparkle with your passionate, customer-facing perspective. Efficiently identifying and advising our customers on outfit building will be second nature in your role (whether that be daywear, work wear or wedding wear!) and you will strive to help achieve commercial objectives by finding the best style solution for our customer. Key accountabilities and KPIs include: Actively greeting, assisting, and selling in a professional and consultative manner with the aim of building multiple sales, championing our high-quality premium products at all available opportunities Working in partnership with the instore team in delivering an inspirational picture of the TFG vision to maximise branch profitability in line with wider business objectives and promotional incentives Maintaining a commercial approach to role and operations, handling transactions accurately with dutiful care and attention whilst anticipating future opportunities to keep our customers engaged Assisting in all tasks required to ensure the smooth day to day running of the store, working effectively to promote our brand and products and position us as a dependable shopping destination About You As a Supervisor we will provide you with full training and ongoing support from the get-go to ensure you have all the tools you succeed in your role within your store. We will need you to be reliable and motivated to fulfil the role, flexible enough to work on a rota basis and balance shifting priorities in store. You will be engaging with excellent communication skills and flourish in a customer-facing environment whilst sharing your product knowledge and styling expertise. Customer-centric, you will take pride in everything you do, focused on adding value and making the most of every commercial opportunity that arises in store. Read Less
    Apply Now

  • Style Advisor John Lewis White City  

    TFG London
    - London
    Apply Now
    About The Role A first-class shopping experience starts with our in-st... Read More
    About The Role A first-class shopping experience starts with our in-store Style Advisors. Natural promoters of customer service excellence, they go out of their way to provide an outstanding in-store experience to ensure that our customers return time and time again. Hardworking and dedicated, our Style Advisors treat our customer as their primary focus, actively listening to their needs and providing considered product and styling options to our customer to enhance the overall store performance. As a Style Advisor we will need you to connect with our customers with personality and pride, acting as a brand ambassador to promote and deliver the outstanding customer experience for which we are renowned. Reporting to the Store Manager we will need you to stay up to speed on latest styles and be the driving force behind service in store, making the customer experience sparkle with your passionate, customer-facing perspective. Efficiently identifying and advising our customers on outfit building will be second nature in your role (whether that be daywear, work wear or wedding wear!) and you will strive to help achieve commercial objectives by finding the best style solution for our customer. Key accountabilities and KPIs include: Actively greeting, assisting, and selling in a professional and consultative manner with the aim of building multiple sales, championing our high-quality premium products at all available opportunities Delivering an inspirational picture of the TFG vision in store to drive store performance by maintaining a high awareness of visual merchandising principles Operating an electronic Point of Sale system, handling transactions accurately with dutiful care and attention whilst anticipating future opportunities to keep our customers engaged Assisting in all tasks required to ensure the smooth day to day running of the store, working effectively to promote our brand and products and position us as a dependable shopping destination About You As a Style Advisor we will provide you with full training and ongoing support from the get-go to ensure you have all the tools to succeed in your role. We will need you to be reliable and motivated to fulfil the role, flexible enough to work on a rota basis and balance shifting priorities in store. You will be engaging with excellent communication skills and flourish in a customer-facing environment whilst sharing your product knowledge and styling expertise. Customer-centric, you will take pride in everything you do, focused on adding value and making the most of every commercial opportunity that arises in store. Read Less
    Apply Now

  • Style Advisor - John Lewis Southampton  

    TFG London
    - Southampton
    Apply Now
    About The Role A first-class shopping experience starts with our in-st... Read More
    About The Role A first-class shopping experience starts with our in-store Style Advisors. Natural promoters of customer service excellence, they go out of their way to provide an outstanding in-store experience to ensure that our customers return time and time again. Hardworking and dedicated, our Style Advisors treat our customer as their primary focus, actively listening to their needs and providing considered product and styling options to our customer to enhance the overall store performance. As a Style Advisor we will need you to connect with our customers with personality and pride, acting as a brand ambassador to promote and deliver the outstanding customer experience for which we are renowned. Reporting to the Store Manager we will need you to stay up to speed on latest styles and be the driving force behind service in store, making the customer experience sparkle with your passionate, customer-facing perspective. Efficiently identifying and advising our customers on outfit building will be second nature in your role (whether that be daywear, work wear or wedding wear!) and you will strive to help achieve commercial objectives by finding the best style solution for our customer. Key accountabilities and KPIs include: Actively greeting, assisting, and selling in a professional and consultative manner with the aim of building multiple sales, championing our high-quality premium products at all available opportunities Delivering an inspirational picture of the TFG vision in store to drive store performance by maintaining a high awareness of visual merchandising principles Operating an electronic Point of Sale system, handling transactions accurately with dutiful care and attention whilst anticipating future opportunities to keep our customers engaged Assisting in all tasks required to ensure the smooth day to day running of the store, working effectively to promote our brand and products and position us as a dependable shopping destination About You As a Style Advisor we will provide you with full training and ongoing support from the get-go to ensure you have all the tools to succeed in your role. We will need you to be reliable and motivated to fulfil the role, flexible enough to work on a rota basis and balance shifting priorities in store. You will be engaging with excellent communication skills and flourish in a customer-facing environment whilst sharing your product knowledge and styling expertise. Customer-centric, you will take pride in everything you do, focused on adding value and making the most of every commercial opportunity that arises in store. Read Less
    Apply Now
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