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Tenpin
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  • Customer Service Assistant Over 18  

    - Wrexham
    Are you looking to work ina fun environment where confidence, energy,... Read More
    Are you looking to work in
    a fun environment where confidence, energy, and a positive attitude are all you
    need? The rest we can teach you!We have something fun for
    all the family to do, regardless of age. Our centres are fantastic places to
    visit, and even better places to work in. Why not come and help us entertain?We love to entertain—it's
    in our DNA! Beyond bowling, we offer Escape Rooms, Karaoke, a 4D Laser Arena,
    Soft Play, Arcade Machines, Pool Tables, licensed bars with cocktails, and a
    fabulous food menu.
    The RoleAs a Customer Service
    Assistant, you'll provide an excellent customer experience by managing
    reception bookings, addressing enquiries, identifying sales opportunities,
    hosting events, maintaining cleanliness, and preparing food and drinks. You'll work across various
    departments, from running the Laser Arena and hosting Escape Room experiences
    to managing karaoke rooms and serving drinks at the bar. Every day will bring
    something new, keeping the fun flowing!You should be efficient,
    proactive, friendly, and confident in customer interactions, with exceptional
    service as your priority.
    Skills You NeedDetermined, enthusiastic,
    and able to work in a fast-paced environmentExcellent customer
    service, communication skills, and a "nothing is too much trouble"
    attitudeFully flexible, including
    evenings and weekendsApproachable, helpful,
    organised, strong
    attention to detail and a strong team player
    Our Fantastic BenefitsTenpin Treats – Retailer
    discounts and Best Doctors Free Bowling for family
    and friendsFree Food (when working 6+
    hours)Enhanced Maternity,
    Paternity, Adoption leave Medicash Employee Assistance
    Programme Free counsellingLife assurance (2x annual salary)Long Service AwardsRecommend a Friend SchemeOn the Spot Rewards
    Career DevelopmentLooking
    for career development? Tenpin is the place to start. We value great people and
    offer opportunities for advancement, with many of our managers having started
    as Team Members.
    What Happens Next?







































































    Ready
    to grow your career with us? Click apply and complete our quick 2-minute
    application. Read Less
  • Maintenance Operative  

    - Plymouth
    The RoleOur Maintenance Operatives play a vital role in our site's wel... Read More
    The RoleOur Maintenance Operatives play a vital role in our site's wellbeing, We take great pride with the environment in which we operate, and it is the Maintenance Operatives responsibility to ensure that all equipment is fully functioning on a daily basis, keeping the safety of our customers and colleagues at the forefront of everything that they do and ensuring our customers have a great experience every day, This role will also assist with any bowling, or
    lane repairs and maintenance.To identify and diagnose faults and to carry out repairs, adjustments and other maintenance works as appropriate, including but not limited to:
    Areas of the site that require painting and re-touchingLow level decoration/repair
    of damaged walls or skirtingDamaged toilet locks and soap
    dispensersBroken wall tiles, floor
    tiles, soiled/damaged carpet
    tilesDamaged furniture (excluding
    fabric repair or replacement)Removing graffiti from internal and
    external areas of the siteAssist the CSA-Pin in any bowling related repairs
    such as bumpers and customer seating areasUndertaking such other duties commensurate with the
    responsibilities of the role and any other reasonable management request
    Skills You Need
    Knowledge and experience in a similar roleExperience of painting, decorating, plumbing and
    non-electrical maintenance Excellent attention to detailPositive attitudeGood communication skillsSelf-motivated
    Our Fantastic BenefitsTenpin Treats –
    Retailer discounts and Best Doctors Free Bowling for
    family and friends
    Free Food (when
    working 6 hours or more)Enhanced
    Maternity, Paternity, Adoption leave Medicash Health
    Care Cash Back Scheme Employee
    Assistance Programme Free counsellingLife assurance –
    2 x annual salaryLong Service
    AwardsRecommend a
    Friend Scheme On the Spot Rewards
    What Happens Next?

    If you are ready to develop your career with us, click apply and
    complete the short application process (2 mins). 


































    Read Less
  • General Manager In Training  

    - Falkirk
    Are you currently an Assistant or Deputy Manager, with career aspirati... Read More
    Are you currently an Assistant or Deputy Manager, with career aspirations plans of becoming a General Manager? Then
    look no further as we have the job for you.

    Bowling is one of the original
    social networks, it’s been a part of our families and friendships for
    generations, from birthday parties to first dates. With 48 sites, and almost 1200 lanes,
    bowling is at the beating heart of what we do. And there’s also lot’s more to
    enjoy. From one of the world’s first ever Hyperbowling experiences, laser tag, a range of Houdini’s escape rooms, our state-of-the-art arcades,
    American pool tables, and of course our bar and food menu.



    The Role

    As a General Manager in Training,
    you will receive a 12-week training plan to develop you into the role where you
    will be learning how to successfully run and manage a Tenpin centre. You will
    be traveling around the region, gaining relevant experience from our different
    sites.

    The ideal General Manager will be
    driven, passionate and have a natural ability to create a fun environment for
    both our customers and team.
    Skills You Need
    Previous experience as an Assistant or Deputy Manager, in hospitality or leisure industry,Full of determination, enthusiasm, and patienceFully flexible and highly adaptable to changeTo be able to drive and have access to your own
    vehicle.








    Our Fantastic Benefits

    Industry leading bonus scheme Enhanced holiday entitlement – 33 days per annum
    (inclusive of Bank Holidays)Enhanced Maternity, Paternity, Adoption leave Tenpin Treats – Retailer discounts and Best Doctors Free Bowling for family & friends
    Free Food Medicash Health Care Cash Back Scheme Employee Assistance Programme Free counsellingLife assurance – 4 x annual salaryA day off for your birthdayLong Service Awards
























    What Happens Next?
    If you are ready to develop your career with us, click apply
    and complete the short application process (2 mins). 


    Career Development

    If you are looking for career development, then Tenpin is a great place to start. We
    continually strive to develop our network of impressive and highly successful
    sites, and recognise great people contribute to great success! Most of our
    managers joined us as a Team Member and have progressed into management roles.

    Read Less
  • Customer Service Assistant  

    - Caerphilly
    Come join our fantastic team.We love to entertain! It’s in our DNA!...... Read More
    Come join our fantastic team.We love to entertain! It’s in our DNA!... and it’s not just about
    bowling. We have lots more to offer from Escape Rooms to Karaoke Rooms, Laser
    Arena, Soft Play to Arcade Machines and Pool Tables. We also have fully
    licensed bars including cocktails, and of course our fabulous food menu. We have something fun for all the family to do, regardless of age. Our
    centres are fantastic places to visit, and even better places to work in. Why
    not come and help us entertain?We are looking for people who want to work in a fun environment. You
    need confidence, energy and a positive attitude. The rest we can teach you!!
    The RoleAs a Customer Service Assistant, you will deliver an outstanding
    experience for our customers. This includes booking customers in at reception,
    being a point of contact for customer questions, being alert to sales
    opportunities, hosting individuals and children's parties, delivering food to
    the lanes, keeping the centre clean and tidy.You'll be involved in a range
    of departments, from hosting children's parties and overseeing the Laser Arena
    to managing Escape Room experiences and running karaoke rooms. Each day will
    offer something different, ensuring the fun never stops!You will work efficiently, show initiative and be friendly. Exceptional
    customer service will be at heart of your role. You will also need to be
    confident and comfortable when dealing with customers.
    Skills You NeedFull of determination, enthusiasm, and be able to
    work in fast-paced environmentA nothing is too much trouble attitudeAble to provide high levels of customer service and
    have strong communication skillsFully flexible around working pattern (evening and
    weekends will be required)Be approachable and helpfulBe organised, able to multi-task and attention to detailA strong team player
    Our Fantastic BenefitsTenpin Treats – Retailer discounts and Best DoctorsFree Bowling for family and friendsFree Food Enhanced Maternity, Paternity, Adoption leaveMedicash Health Care Cash Back SchemeEmployee Assistance ProgrammeFree counsellingLife assurance – 2 x annual salaryLong Service AwardsRecommend a Friend SchemeOn the Spot Rewards
    Career DevelopmentIf you are looking
    for career development, then Tenpin is a great place to start. We continually
    strive to develop our network of impressive and highly successful sites, and
    recognise great people contribute to great success! Most of our managers joined
    us as a Team Member and have progressed into management or senior roles.
    What Happens Next?

































































    If you are ready to
    develop your career with us, click apply and complete the short application
    process (2 mins).  Read Less
  • Deputy Manager  

    - Walsall
    Areyou a driven, passionate leader who can create a fun environment fo... Read More
    Are
    you a driven, passionate leader who can create a fun environment for our
    customers and team while meeting company objectives?We
    have something fun for all the family to do, regardless of age. Our centres are
    fantastic places to visit, and even better places to work in. Why not come and
    help us entertain?We
    love to entertain—it's in our DNA! Beyond bowling, we offer Houdini’s Escape
    Rooms, Karaoke, a 4D Laser Arena, Soft Play, Arcade Machines, Pool Tables,
    licensed bars with cocktails, and a fabulous food menu.The RoleAs
    a Deputy Manager at Tenpin, you'll ensure our customers have a great time and
    create a fun environment for both them and our team. You'll support the General
    Manager with daily operations, team development, and driving sales and profits.
    Your duties include:Manage
    daily operations of the centreCreate
    a customer-focused cultureLead
    the team by example for effective collaborationDeputise
    for the General Manager, and support in achieving targets and KPIsEnsure
    compliance with policies and procedures.Skills You NeedMinimum
    1 year of management experience in leisure, hospitality or retailPassionate
    about exceptional customer serviceHave
    experience in leading and developing large teamsDetermined,
    enthusiastic and patientAmbitious
    and eager to progressOur Fantastic Benefits
    Industry-leading
    bonus scheme33
    days holiday (including Bank Holidays)Enhanced
    Maternity, Paternity, Adoption leaveTenpin
    Treats – Retailer discounts and Best DoctorsFree
    Bowling for family & friendsFree
    Food (when working 6+ hours)Medicash
    Employee
    Assistance ProgrammeFree
    counsellingLife
    assurance (4x annual salary)Birthday
    offLong
    Service AwardsCareer DevelopmentLooking
    for career development? Tenpin is the place to start. We value great people and
    offer opportunities for advancement, with many of our managers having started
    as Team Members.What Happens Next?Ready
    to grow your career with us? Click apply and complete our quick 2-minute
    application. Read Less
  • Cleaner  

    As a Cleaner for Tenpin, you will beresponsible for ensuring our Custo... Read More
    As a Cleaner for Tenpin, you will be
    responsible for ensuring our Customers have an EPIC clean experience
    when they visit us!
    When it comes to keeping your site
    spick and span, we will need you to bring your ‘A’ game.Come join our fantastic team.

    We love to entertain! It’s in our DNA!... and it’s not just about bowling.
    We have lots more to offer from Houdini’s Escape Rooms, to Karaoke rooms, 4D
    Laser Arena, Soft Play to Arcade Machines and Pool Tables. We also have fully
    licensed bars including cocktails, and of course our fabulous food menu.

    We have something fun for all the family to do, regardless of age. Our centres
    are fantastic places to visit, and even better places to work in. 


    The RoleTo support the unit management team in the upkeep of the cleanliness
    standards of the inside of the unit.To ensure that good Health and Safety procedures are always enforced for
    the protection of you, other staff and customers.Frequent toilet checks and sanitisation of areas throughout the centreStrive to constantly achieve the highest cleaning standards throughout
    the centreAdopt a
    ‘nothing is too much trouble’ attitude
    Skill You Need:Clean to a high standardAttention to detailAble to use a variety of cleaning materials and equipmentFully flexible around working pattern (weekends will be
    required)Be approachable and helpfulA strong team playerBe organised and able to multi-task
    Our Fantastic BenefitsTenpin Treats –
    Retailer discounts and Best Doctors Free Bowling for
    family and friends 
    Enhanced
    Maternity, Paternity, Adoption leave Medicash Health
    Care Cash Back Scheme Employee
    Assistance Programme Free counsellingLife assurance –
    2 x annual salaryLong Service
    AwardsRecommend a
    Friend Scheme On the Spot Rewards 
    What Happens Next?

    If you are ready to develop your career with us, click apply and
    complete the short application process (2 mins). 

    Read Less
  • Customer Service Assistant  

    - South Yorkshire
    Come join our fantastic team.We love to entertain! It’s in our DNA!...... Read More
    Come join our fantastic team.We love to entertain! It’s in our DNA!... and it’s not just about
    bowling. We have lots more to offer from Escape Rooms to Karaoke Rooms, Laser
    Arena, Soft Play to Arcade Machines and Pool Tables. We also have fully
    licensed bars including cocktails, and of course our fabulous food menu. We have something fun for all the family to do, regardless of age. Our
    centres are fantastic places to visit, and even better places to work in. Why
    not come and help us entertain?We are looking for people who want to work in a fun environment. You
    need confidence, energy and a positive attitude. The rest we can teach you!!
    The RoleAs a Customer Service Assistant, you will deliver an outstanding
    experience for our customers. This includes booking customers in at reception,
    being a point of contact for customer questions, being alert to sales
    opportunities, hosting individuals and children's parties, delivering food to
    the lanes, keeping the centre clean and tidy.You'll be involved in a range
    of departments, from hosting children's parties and overseeing the Laser Arena
    to managing Escape Room experiences and running karaoke rooms. Each day will
    offer something different, ensuring the fun never stops!You will work efficiently, show initiative and be friendly. Exceptional
    customer service will be at heart of your role. You will also need to be
    confident and comfortable when dealing with customers.
    Skills You NeedFull of determination, enthusiasm, and be able to
    work in fast-paced environmentA nothing is too much trouble attitudeAble to provide high levels of customer service and
    have strong communication skillsFully flexible around working pattern (evening and
    weekends will be required)Be approachable and helpfulBe organised, able to multi-task and attention to detailA strong team player
    Our Fantastic BenefitsTenpin Treats – Retailer discounts and Best DoctorsFree Bowling for family and friendsFree Food Enhanced Maternity, Paternity, Adoption leaveMedicash Health Care Cash Back SchemeEmployee Assistance ProgrammeFree counsellingLife assurance – 2 x annual salaryLong Service AwardsRecommend a Friend SchemeOn the Spot Rewards
    Career DevelopmentIf you are looking
    for career development, then Tenpin is a great place to start. We continually
    strive to develop our network of impressive and highly successful sites, and
    recognise great people contribute to great success! Most of our managers joined
    us as a Team Member and have progressed into management or senior roles.
    What Happens Next?

































































    If you are ready to
    develop your career with us, click apply and complete the short application
    process (2 mins).  Read Less
  • Maintenance Operative  

    - Birmingham
    The RoleOur Maintenance Operatives play a vital role in our site's wel... Read More
    The RoleOur Maintenance Operatives play a vital role in our site's wellbeing, We take great pride with the environment in which we operate, and it is the Maintenance Operatives responsibility to ensure that all equipment is fully functioning on a daily basis, keeping the safety of our customers and colleagues at the forefront of everything that they do and ensuring our customers have a great experience every day, This role will also assist with any bowling, or
    lane repairs and maintenance.To identify and diagnose faults and to carry out repairs, adjustments and other maintenance works as appropriate, including but not limited to:
    Areas of the site that require painting and re-touchingLow level decoration/repair
    of damaged walls or skirtingDamaged toilet locks and soap
    dispensersBroken wall tiles, floor
    tiles, soiled/damaged carpet
    tilesDamaged furniture (excluding
    fabric repair or replacement)Removing graffiti from internal and
    external areas of the siteAssist the CSA-Pin in any bowling related repairs
    such as bumpers and customer seating areasUndertaking such other duties commensurate with the
    responsibilities of the role and any other reasonable management request
    Skills You Need
    Knowledge and experience in a similar roleExperience of painting, decorating, plumbing and
    non-electrical maintenance Excellent attention to detailPositive attitudeGood communication skillsSelf-motivated
    Our Fantastic BenefitsTenpin Treats –
    Retailer discounts and Best Doctors Free Bowling for
    family and friends
    Free Food (when
    working 6 hours or more)Enhanced
    Maternity, Paternity, Adoption leave Medicash Health
    Care Cash Back Scheme Employee
    Assistance Programme Free counsellingLife assurance –
    2 x annual salaryLong Service
    AwardsRecommend a
    Friend Scheme On the Spot Rewards
    What Happens Next?

    If you are ready to develop your career with us, click apply and
    complete the short application process (2 mins). 


































    Read Less
  • Houdini's - Game Master  

    - Southampton
    Are you ready to take the lead in crafting unforgettablegaming experie... Read More
    Are you ready to take the lead in crafting unforgettable
    gaming experiences? Join our team as a Game Master, where you'll be the
    architect of fun, ensuring every customer leaves with a smile after an
    exhilarating Houdini adventure!Part of Ten Entertainment Ltd, working for Houdini's
    Escape Rooms is not just a job; it's an opportunity to be part of an enchanting
    and thrilling experience that captivates both employees and customers alike. As
    an employee at Houdini's, you'll find yourself immersed in a dynamic and creative
    environment inspired by the legendary escape artist, Harry Houdini. The company
    values innovation, incorporating cutting-edge technology into its rooms to
    create an unforgettable atmosphere. If you're seeking a workplace that values creativity,
    teamwork, and the thrill of the unexpected, working for Houdini's Escape Rooms
    is the key to unlocking a truly magical career experience.










    The Role

    As a Game Master you will be responsible for welcoming
    and engaging with customers, and providing pre-game information about their
    gaming experience. Part of your daily routine will involve providing an
    excellent customer experience, by managing game flow, conducting debrief
    sessions, and taking team photos, whilst being responsible for customer safety.You will also be responsible for ensuring that consistent uniform
    standards are maintained and training new members of the team.You will need to be passionate, with positive
    energy and have strong attention to detail, you will also need to be confident
    and comfortable when dealing with large groups of customers. The RolePrevious customer service experienceSkilled in public speaking, with the ability to engage
    and captivate groups effectively.Proven ability to think on your feet and address
    challenges proactively.Flexible availability to meet operational needs. 










    Our Fantastic Benefits

    Free Bowling for
    family and friendsFree Food Enhanced Maternity,
    Paternity, Adoption leave Medicash Health
    Care Cash Back Scheme Employee Assistance
    Programme Free counsellingLife assurance – 2 x annual salaryLong Service AwardsDiscretionary Bonus
    Scheme
















     



















    Career Development

    If you are looking for career development, then Houdini’s / Tenpin
    is a great place to start. We continually strive to develop our network of
    impressive and highly successful sites, and recognise great people contribute
    to great success! Most of our managers joined us as a Team Member and have
    progressed into management or senior roles.


    What Happens Next?

    If you are ready to develop your career with us, click apply
    and complete the short application process (2 mins). 

    Read Less
  • Cleaner - Weekends  

    - Worcester
    As a Cleaner for Tenpin, you will beresponsible for ensuring our Custo... Read More
    As a Cleaner for Tenpin, you will be
    responsible for ensuring our Customers have an EPIC clean experience
    when they visit us!
    When it comes to keeping your site
    spick and span, we will need you to bring your ‘A’ game.Come join our fantastic team.

    We love to entertain! It’s in our DNA!... and it’s not just about bowling.
    We have lots more to offer from Houdini’s Escape Rooms, to Karaoke rooms, 4D
    Laser Arena, Soft Play to Arcade Machines and Pool Tables. We also have fully
    licensed bars including cocktails, and of course our fabulous food menu.

    We have something fun for all the family to do, regardless of age. Our centres
    are fantastic places to visit, and even better places to work in. 


    The RoleTo support the unit management team in the upkeep of the cleanliness
    standards of the inside of the unit.To ensure that good Health and Safety procedures are always enforced for
    the protection of you, other staff and customers.Frequent toilet checks and sanitisation of areas throughout the centreStrive to constantly achieve the highest cleaning standards throughout
    the centreAdopt a
    ‘nothing is too much trouble’ attitude
    Skill You Need:Clean to a high standardAttention to detailAble to use a variety of cleaning materials and equipmentFully flexible around working pattern (weekends will be
    required)Be approachable and helpfulA strong team playerBe organised and able to multi-task
    Our Fantastic BenefitsTenpin Treats –
    Retailer discounts and Best Doctors Free Bowling for
    family and friends 
    Enhanced
    Maternity, Paternity, Adoption leave Medicash Health
    Care Cash Back Scheme Employee
    Assistance Programme Free counsellingLife assurance –
    2 x annual salaryLong Service
    AwardsRecommend a
    Friend Scheme On the Spot Rewards 
    What Happens Next?

    If you are ready to develop your career with us, click apply and
    complete the short application process (2 mins). 

    Read Less

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