Looking for a permanent,
rewarding role in Belfast City Centre that fits around your life
and saves you money? We're hiring Financial Services Contact Centre
Agents to join our supportive, fast paced customer service
team. Why work with
us?£26,200 annual
salarySave on commuting costs
with only 1 day in the office each
weekCut down down daily
expenses - less spent on travel, lunches and
workwearIdeal for maintaining a
work life balance while still being part of a
team DetailsStart date: 7th
July
2025Location: Natwest. Belfast City
Centre Shifts:
Full time - 40hrs per
week - hours worked between the hours of 07:00 and
23:00 Firstly, what you
get
from us! Perks at Work – Savings Discounts /
Free Online ClassesHelp@Hand - Savings Discounts /
Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental
Health Support, Financial Advice, Legal
AdviceCritical Illness – up to
£10,000Cycle to Work
SchemeEyecare support
voucherHoliday Purchase
SchemeLength of Service
AwardsWorkplace
PensionMonthly Inspire Awards – For the best of the
bestRefer-A-Friend earns up to £1,200 for
youMonthly Wellbeing
WebinarsDedicated Employee Experience
Progress – Here to support TP
journey Now about the
Job!
You will provide a proactive and reactive
service to make sure that our customers meet all of their financial
arrangements in-line with their own financial goals. You will
receive all the tools you need to be able to do this role in your
company lead Training and time in Grad Bay.
Key
Responsibilities
At first point of contact, provide
outstanding customer service and help the organisation to achieve
its goals. Educate customers in the different ways they can do
their banking, supporting them in choosing the right service
options for their personal needs
Accurately and compliantly complete processes and procedures,
while providing the customer with a seamless and positive
experience
Take the correct actions to deliver
good customer outcomes for any customer needs, regularly reviewing
and taking mitigating actions when gaps are identified to ensure
good customer outcomes. Join us as a Customer Service
Advisor We’ll look to you to
deliver excellent service to our customers, keeping their needs and
financial goals in mind at all
times You’ll be educating customers in the different ways they
can do their banking and supporting them in choosing the options
that work best for them We’re looking for a
detail-orientated person to compliantly complete processes and
procedures, while providing each customer with a seamless
experience What you'll
do In this role, you’ll
conduct financial reviews with customers and provide them with
accurate information, allowing them to make informed decisions on
financial products and services. You’ll hone your organisational
skills as you manage your diary and balance proactive conversations
with planned customer meetings. Your duties will
include: Supporting the bank’s
way of working to help as many customers as
possible Maintaining relationships with colleagues in your
department to support customers and maintain an awareness of the
wider aims of the business Resolving complaints
and errors quickly and making sure that the relationship with the
customer is fully restored Ensuring each customer
interaction leaves the customer satisfied that their needs have
been met. The skills you'll
need To join us in this
role, you’ll have experience of working in a customer service
environment and managing relationships with customers. You’ll enjoy
applying your excellent organisational and time management skills
to meet performance measures and customer
needs. We’re also looking for
you to
demonstrate: Excellent communication
skills, both verbal and written A background of working
within a regulatory environment Good technology skills
with the ability to use Microsoft
Office A customer focused
attitude Disclaimer Please
be vigilant against job scams. Teleperformance
will never contact you about
anything other than your application through our official channels
- UK phone number, text or Teleperformance or talent.icims email
address. . If you receive any suspicious communications claiming to
be from Teleperformance, please disregard them and report the
incident to our team. Your security is our
priority. Disclaimer Please
note, only candidates who meet specific language proficiency scores
will be able to proceed on this campaign, this supersedes any other
pass mark you may receive. Where you pass the assessment but not
the above requirements we will endeavour to find other suitable
roles for you however this may not be possible, in this instance we
reserve the right to reject your
application. #priority#priority
Looking for a permanent,
rewarding role in Belfast City Centre that fits around your life
and saves you money? We're hiring Financial Services Contact Centre
Agents to join our supportive, fast paced customer service
team. Why work with
us?£26,200 annual
salarySave on commuting costs
with only 1 day in the office each
weekCut down down daily
expenses - less spent on travel, lunches and
workwearIdeal for maintaining a
work life balance while still being part of a
team DetailsStart date: 7th
July
2025Location: Natwest. Belfast City
Centre Shifts:
Full time - 40hrs per
week - hours worked between the hours of 07:00 and
23:00 Firstly, what you
get
from us! Perks at Work – Savings Discounts /
Free Online ClassesHelp@Hand - Savings Discounts /
Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental
Health Support, Financial Advice, Legal
AdviceCritical Illness – up to
£10,000Cycle to Work
SchemeEyecare support
voucherHoliday Purchase
SchemeLength of Service
AwardsWorkplace
PensionMonthly Inspire Awards – For the best of the
bestRefer-A-Friend earns up to £1,200 for
youMonthly Wellbeing
WebinarsDedicated Employee Experience
Progress – Here to support TP
journey Now about the
Job!
You will provide a proactive and reactive
service to make sure that our customers meet all of their financial
arrangements in-line with their own financial goals. You will
receive all the tools you need to be able to do this role in your
company lead Training and time in Grad Bay.
Key
Responsibilities
At first point of contact, provide
outstanding customer service and help the organisation to achieve
its goals. Educate customers in the different ways they can do
their banking, supporting them in choosing the right service
options for their personal needs
Accurately and compliantly complete processes and procedures,
while providing the customer with a seamless and positive
experience
Take the correct actions to deliver
good customer outcomes for any customer needs, regularly reviewing
and taking mitigating actions when gaps are identified to ensure
good customer outcomes. Join us as a Customer Service
Advisor We’ll look to you to
deliver excellent service to our customers, keeping their needs and
financial goals in mind at all
times You’ll be educating customers in the different ways they
can do their banking and supporting them in choosing the options
that work best for them We’re looking for a
detail-orientated person to compliantly complete processes and
procedures, while providing each customer with a seamless
experience What you'll
do In this role, you’ll
conduct financial reviews with customers and provide them with
accurate information, allowing them to make informed decisions on
financial products and services. You’ll hone your organisational
skills as you manage your diary and balance proactive conversations
with planned customer meetings. Your duties will
include: Supporting the bank’s
way of working to help as many customers as
possible Maintaining relationships with colleagues in your
department to support customers and maintain an awareness of the
wider aims of the business Resolving complaints
and errors quickly and making sure that the relationship with the
customer is fully restored Ensuring each customer
interaction leaves the customer satisfied that their needs have
been met. The skills you'll
need To join us in this
role, you’ll have experience of working in a customer service
environment and managing relationships with customers. You’ll enjoy
applying your excellent organisational and time management skills
to meet performance measures and customer
needs. We’re also looking for
you to
demonstrate: Excellent communication
skills, both verbal and written A background of working
within a regulatory environment Good technology skills
with the ability to use Microsoft
Office A customer focused
attitude Disclaimer Please
be vigilant against job scams. Teleperformance
will never contact you about
anything other than your application through our official channels
- UK phone number, text or Teleperformance or talent.icims email
address. . If you receive any suspicious communications claiming to
be from Teleperformance, please disregard them and report the
incident to our team. Your security is our
priority. Disclaimer Please
note, only candidates who meet specific language proficiency scores
will be able to proceed on this campaign, this supersedes any other
pass mark you may receive. Where you pass the assessment but not
the above requirements we will endeavour to find other suitable
roles for you however this may not be possible, in this instance we
reserve the right to reject your
application. #priority#priority
Looking for a permanent,
rewarding role in Belfast City Centre that fits around your life
and saves you money? We're hiring Financial Services Contact Centre
Agents to join our supportive, fast paced customer service
team. Why work with
us?£26,200 annual
salarySave on commuting costs
with only 1 day in the office each
weekCut down down daily
expenses - less spent on travel, lunches and
workwearIdeal for maintaining a
work life balance while still being part of a
team DetailsStart date: 7th
July
2025Location: Natwest. Belfast City
Centre Shifts:
Full time - 40hrs per
week - hours worked between the hours of 07:00 and
23:00 Firstly, what you
get
from us! Perks at Work – Savings Discounts /
Free Online ClassesHelp@Hand - Savings Discounts /
Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental
Health Support, Financial Advice, Legal
AdviceCritical Illness – up to
£10,000Cycle to Work
SchemeEyecare support
voucherHoliday Purchase
SchemeLength of Service
AwardsWorkplace
PensionMonthly Inspire Awards – For the best of the
bestRefer-A-Friend earns up to £1,200 for
youMonthly Wellbeing
WebinarsDedicated Employee Experience
Progress – Here to support TP
journey Now about the
Job!
You will provide a proactive and reactive
service to make sure that our customers meet all of their financial
arrangements in-line with their own financial goals. You will
receive all the tools you need to be able to do this role in your
company lead Training and time in Grad Bay.
Key
Responsibilities
At first point of contact, provide
outstanding customer service and help the organisation to achieve
its goals. Educate customers in the different ways they can do
their banking, supporting them in choosing the right service
options for their personal needs
Accurately and compliantly complete processes and procedures,
while providing the customer with a seamless and positive
experience
Take the correct actions to deliver
good customer outcomes for any customer needs, regularly reviewing
and taking mitigating actions when gaps are identified to ensure
good customer outcomes. Join us as a Customer Service
Advisor We’ll look to you to
deliver excellent service to our customers, keeping their needs and
financial goals in mind at all
times You’ll be educating customers in the different ways they
can do their banking and supporting them in choosing the options
that work best for them We’re looking for a
detail-orientated person to compliantly complete processes and
procedures, while providing each customer with a seamless
experience What you'll
do In this role, you’ll
conduct financial reviews with customers and provide them with
accurate information, allowing them to make informed decisions on
financial products and services. You’ll hone your organisational
skills as you manage your diary and balance proactive conversations
with planned customer meetings. Your duties will
include: Supporting the bank’s
way of working to help as many customers as
possible Maintaining relationships with colleagues in your
department to support customers and maintain an awareness of the
wider aims of the business Resolving complaints
and errors quickly and making sure that the relationship with the
customer is fully restored Ensuring each customer
interaction leaves the customer satisfied that their needs have
been met. The skills you'll
need To join us in this
role, you’ll have experience of working in a customer service
environment and managing relationships with customers. You’ll enjoy
applying your excellent organisational and time management skills
to meet performance measures and customer
needs. We’re also looking for
you to
demonstrate: Excellent communication
skills, both verbal and written A background of working
within a regulatory environment Good technology skills
with the ability to use Microsoft
Office A customer focused
attitude Disclaimer Please
be vigilant against job scams. Teleperformance
will never contact you about
anything other than your application through our official channels
- UK phone number, text or Teleperformance or talent.icims email
address. . If you receive any suspicious communications claiming to
be from Teleperformance, please disregard them and report the
incident to our team. Your security is our
priority. Disclaimer Please
note, only candidates who meet specific language proficiency scores
will be able to proceed on this campaign, this supersedes any other
pass mark you may receive. Where you pass the assessment but not
the above requirements we will endeavour to find other suitable
roles for you however this may not be possible, in this instance we
reserve the right to reject your
application. #priority#priority
Looking for a permanent,
rewarding role in Belfast City Centre that fits around your life
and saves you money? We're hiring Financial Services Contact Centre
Agents to join our supportive, fast paced customer service
team. Why work with
us?£26,200 annual
salarySave on commuting costs
with only 1 day in the office each
weekCut down down daily
expenses - less spent on travel, lunches and
workwearIdeal for maintaining a
work life balance while still being part of a
team DetailsStart date: 7th
July
2025Location: Natwest. Belfast City
Centre Shifts:
Full time - 40hrs per
week - hours worked between the hours of 07:00 and
23:00 Firstly, what you
get
from us! Perks at Work – Savings Discounts /
Free Online ClassesHelp@Hand - Savings Discounts /
Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental
Health Support, Financial Advice, Legal
AdviceCritical Illness – up to
£10,000Cycle to Work
SchemeEyecare support
voucherHoliday Purchase
SchemeLength of Service
AwardsWorkplace
PensionMonthly Inspire Awards – For the best of the
bestRefer-A-Friend earns up to £1,200 for
youMonthly Wellbeing
WebinarsDedicated Employee Experience
Progress – Here to support TP
journey Now about the
Job!
You will provide a proactive and reactive
service to make sure that our customers meet all of their financial
arrangements in-line with their own financial goals. You will
receive all the tools you need to be able to do this role in your
company lead Training and time in Grad Bay.
Key
Responsibilities
At first point of contact, provide
outstanding customer service and help the organisation to achieve
its goals. Educate customers in the different ways they can do
their banking, supporting them in choosing the right service
options for their personal needs
Accurately and compliantly complete processes and procedures,
while providing the customer with a seamless and positive
experience
Take the correct actions to deliver
good customer outcomes for any customer needs, regularly reviewing
and taking mitigating actions when gaps are identified to ensure
good customer outcomes. Join us as a Customer Service
Advisor We’ll look to you to
deliver excellent service to our customers, keeping their needs and
financial goals in mind at all
times You’ll be educating customers in the different ways they
can do their banking and supporting them in choosing the options
that work best for them We’re looking for a
detail-orientated person to compliantly complete processes and
procedures, while providing each customer with a seamless
experience What you'll
do In this role, you’ll
conduct financial reviews with customers and provide them with
accurate information, allowing them to make informed decisions on
financial products and services. You’ll hone your organisational
skills as you manage your diary and balance proactive conversations
with planned customer meetings. Your duties will
include: Supporting the bank’s
way of working to help as many customers as
possible Maintaining relationships with colleagues in your
department to support customers and maintain an awareness of the
wider aims of the business Resolving complaints
and errors quickly and making sure that the relationship with the
customer is fully restored Ensuring each customer
interaction leaves the customer satisfied that their needs have
been met. The skills you'll
need To join us in this
role, you’ll have experience of working in a customer service
environment and managing relationships with customers. You’ll enjoy
applying your excellent organisational and time management skills
to meet performance measures and customer
needs. We’re also looking for
you to
demonstrate: Excellent communication
skills, both verbal and written A background of working
within a regulatory environment Good technology skills
with the ability to use Microsoft
Office A customer focused
attitude Disclaimer Please
be vigilant against job scams. Teleperformance
will never contact you about
anything other than your application through our official channels
- UK phone number, text or Teleperformance or talent.icims email
address. . If you receive any suspicious communications claiming to
be from Teleperformance, please disregard them and report the
incident to our team. Your security is our
priority. Disclaimer Please
note, only candidates who meet specific language proficiency scores
will be able to proceed on this campaign, this supersedes any other
pass mark you may receive. Where you pass the assessment but not
the above requirements we will endeavour to find other suitable
roles for you however this may not be possible, in this instance we
reserve the right to reject your
application. #priority#priority
Looking for a permanent,
rewarding role in Belfast City Centre that fits around your life
and saves you money? We're hiring Financial Services Contact Centre
Agents to join our supportive, fast paced customer service
team. Why work with
us?£26,200 annual
salarySave on commuting costs
with only 1 day in the office each
weekCut down down daily
expenses - less spent on travel, lunches and
workwearIdeal for maintaining a
work life balance while still being part of a
team DetailsStart date: 7th
July
2025Location: Natwest. Belfast City
Centre Shifts:
Full time - 40hrs per
week - hours worked between the hours of 07:00 and
23:00 Firstly, what you
get
from us! Perks at Work – Savings Discounts /
Free Online ClassesHelp@Hand - Savings Discounts /
Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental
Health Support, Financial Advice, Legal
AdviceCritical Illness – up to
£10,000Cycle to Work
SchemeEyecare support
voucherHoliday Purchase
SchemeLength of Service
AwardsWorkplace
PensionMonthly Inspire Awards – For the best of the
bestRefer-A-Friend earns up to £1,200 for
youMonthly Wellbeing
WebinarsDedicated Employee Experience
Progress – Here to support TP
journey Now about the
Job!
You will provide a proactive and reactive
service to make sure that our customers meet all of their financial
arrangements in-line with their own financial goals. You will
receive all the tools you need to be able to do this role in your
company lead Training and time in Grad Bay.
Key
Responsibilities
At first point of contact, provide
outstanding customer service and help the organisation to achieve
its goals. Educate customers in the different ways they can do
their banking, supporting them in choosing the right service
options for their personal needs
Accurately and compliantly complete processes and procedures,
while providing the customer with a seamless and positive
experience
Take the correct actions to deliver
good customer outcomes for any customer needs, regularly reviewing
and taking mitigating actions when gaps are identified to ensure
good customer outcomes. Join us as a Customer Service
Advisor We’ll look to you to
deliver excellent service to our customers, keeping their needs and
financial goals in mind at all
times You’ll be educating customers in the different ways they
can do their banking and supporting them in choosing the options
that work best for them We’re looking for a
detail-orientated person to compliantly complete processes and
procedures, while providing each customer with a seamless
experience What you'll
do In this role, you’ll
conduct financial reviews with customers and provide them with
accurate information, allowing them to make informed decisions on
financial products and services. You’ll hone your organisational
skills as you manage your diary and balance proactive conversations
with planned customer meetings. Your duties will
include: Supporting the bank’s
way of working to help as many customers as
possible Maintaining relationships with colleagues in your
department to support customers and maintain an awareness of the
wider aims of the business Resolving complaints
and errors quickly and making sure that the relationship with the
customer is fully restored Ensuring each customer
interaction leaves the customer satisfied that their needs have
been met. The skills you'll
need To join us in this
role, you’ll have experience of working in a customer service
environment and managing relationships with customers. You’ll enjoy
applying your excellent organisational and time management skills
to meet performance measures and customer
needs. We’re also looking for
you to
demonstrate: Excellent communication
skills, both verbal and written A background of working
within a regulatory environment Good technology skills
with the ability to use Microsoft
Office A customer focused
attitude Disclaimer Please
be vigilant against job scams. Teleperformance
will never contact you about
anything other than your application through our official channels
- UK phone number, text or Teleperformance or talent.icims email
address. . If you receive any suspicious communications claiming to
be from Teleperformance, please disregard them and report the
incident to our team. Your security is our
priority. Disclaimer Please
note, only candidates who meet specific language proficiency scores
will be able to proceed on this campaign, this supersedes any other
pass mark you may receive. Where you pass the assessment but not
the above requirements we will endeavour to find other suitable
roles for you however this may not be possible, in this instance we
reserve the right to reject your
application. #priority#priority
Looking for a permanent,
rewarding role in Belfast City Centre that fits around your life
and saves you money? We're hiring Financial Services Contact Centre
Agents to join our supportive, fast paced customer service
team. Why work with
us?£26,200 annual
salarySave on commuting costs
with only 1 day in the office each
weekCut down down daily
expenses - less spent on travel, lunches and
workwearIdeal for maintaining a
work life balance while still being part of a
team DetailsStart date: 7th
July
2025Location: Natwest. Belfast City
Centre Shifts:
Full time - 40hrs per
week - hours worked between the hours of 07:00 and
23:00 Firstly, what you
get
from us! Perks at Work – Savings Discounts /
Free Online ClassesHelp@Hand - Savings Discounts /
Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental
Health Support, Financial Advice, Legal
AdviceCritical Illness – up to
£10,000Cycle to Work
SchemeEyecare support
voucherHoliday Purchase
SchemeLength of Service
AwardsWorkplace
PensionMonthly Inspire Awards – For the best of the
bestRefer-A-Friend earns up to £1,200 for
youMonthly Wellbeing
WebinarsDedicated Employee Experience
Progress – Here to support TP
journey Now about the
Job!
You will provide a proactive and reactive
service to make sure that our customers meet all of their financial
arrangements in-line with their own financial goals. You will
receive all the tools you need to be able to do this role in your
company lead Training and time in Grad Bay.
Key
Responsibilities
At first point of contact, provide
outstanding customer service and help the organisation to achieve
its goals. Educate customers in the different ways they can do
their banking, supporting them in choosing the right service
options for their personal needs
Accurately and compliantly complete processes and procedures,
while providing the customer with a seamless and positive
experience
Take the correct actions to deliver
good customer outcomes for any customer needs, regularly reviewing
and taking mitigating actions when gaps are identified to ensure
good customer outcomes. Join us as a Customer Service
Advisor We’ll look to you to
deliver excellent service to our customers, keeping their needs and
financial goals in mind at all
times You’ll be educating customers in the different ways they
can do their banking and supporting them in choosing the options
that work best for them We’re looking for a
detail-orientated person to compliantly complete processes and
procedures, while providing each customer with a seamless
experience What you'll
do In this role, you’ll
conduct financial reviews with customers and provide them with
accurate information, allowing them to make informed decisions on
financial products and services. You’ll hone your organisational
skills as you manage your diary and balance proactive conversations
with planned customer meetings. Your duties will
include: Supporting the bank’s
way of working to help as many customers as
possible Maintaining relationships with colleagues in your
department to support customers and maintain an awareness of the
wider aims of the business Resolving complaints
and errors quickly and making sure that the relationship with the
customer is fully restored Ensuring each customer
interaction leaves the customer satisfied that their needs have
been met. The skills you'll
need To join us in this
role, you’ll have experience of working in a customer service
environment and managing relationships with customers. You’ll enjoy
applying your excellent organisational and time management skills
to meet performance measures and customer
needs. We’re also looking for
you to
demonstrate: Excellent communication
skills, both verbal and written A background of working
within a regulatory environment Good technology skills
with the ability to use Microsoft
Office A customer focused
attitude Disclaimer Please
be vigilant against job scams. Teleperformance
will never contact you about
anything other than your application through our official channels
- UK phone number, text or Teleperformance or talent.icims email
address. . If you receive any suspicious communications claiming to
be from Teleperformance, please disregard them and report the
incident to our team. Your security is our
priority. Disclaimer Please
note, only candidates who meet specific language proficiency scores
will be able to proceed on this campaign, this supersedes any other
pass mark you may receive. Where you pass the assessment but not
the above requirements we will endeavour to find other suitable
roles for you however this may not be possible, in this instance we
reserve the right to reject your
application. #priority#priority
Looking for a permanent,
rewarding role in Belfast City Centre that fits around your life
and saves you money? We're hiring Financial Services Contact Centre
Agents to join our supportive, fast paced customer service
team. Why work with
us?£26,200 annual
salarySave on commuting costs
with only 1 day in the office each
weekCut down down daily
expenses - less spent on travel, lunches and
workwearIdeal for maintaining a
work life balance while still being part of a
team DetailsStart date: 7th
July
2025Location: Natwest. Belfast City
Centre Shifts:
Full time - 40hrs per
week - hours worked between the hours of 07:00 and
23:00 Firstly, what you
get
from us! Perks at Work – Savings Discounts /
Free Online ClassesHelp@Hand - Savings Discounts /
Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental
Health Support, Financial Advice, Legal
AdviceCritical Illness – up to
£10,000Cycle to Work
SchemeEyecare support
voucherHoliday Purchase
SchemeLength of Service
AwardsWorkplace
PensionMonthly Inspire Awards – For the best of the
bestRefer-A-Friend earns up to £1,200 for
youMonthly Wellbeing
WebinarsDedicated Employee Experience
Progress – Here to support TP
journey Now about the
Job!
You will provide a proactive and reactive
service to make sure that our customers meet all of their financial
arrangements in-line with their own financial goals. You will
receive all the tools you need to be able to do this role in your
company lead Training and time in Grad Bay.
Key
Responsibilities
At first point of contact, provide
outstanding customer service and help the organisation to achieve
its goals. Educate customers in the different ways they can do
their banking, supporting them in choosing the right service
options for their personal needs
Accurately and compliantly complete processes and procedures,
while providing the customer with a seamless and positive
experience
Take the correct actions to deliver
good customer outcomes for any customer needs, regularly reviewing
and taking mitigating actions when gaps are identified to ensure
good customer outcomes. Join us as a Customer Service
Advisor We’ll look to you to
deliver excellent service to our customers, keeping their needs and
financial goals in mind at all
times You’ll be educating customers in the different ways they
can do their banking and supporting them in choosing the options
that work best for them We’re looking for a
detail-orientated person to compliantly complete processes and
procedures, while providing each customer with a seamless
experience What you'll
do In this role, you’ll
conduct financial reviews with customers and provide them with
accurate information, allowing them to make informed decisions on
financial products and services. You’ll hone your organisational
skills as you manage your diary and balance proactive conversations
with planned customer meetings. Your duties will
include: Supporting the bank’s
way of working to help as many customers as
possible Maintaining relationships with colleagues in your
department to support customers and maintain an awareness of the
wider aims of the business Resolving complaints
and errors quickly and making sure that the relationship with the
customer is fully restored Ensuring each customer
interaction leaves the customer satisfied that their needs have
been met. The skills you'll
need To join us in this
role, you’ll have experience of working in a customer service
environment and managing relationships with customers. You’ll enjoy
applying your excellent organisational and time management skills
to meet performance measures and customer
needs. We’re also looking for
you to
demonstrate: Excellent communication
skills, both verbal and written A background of working
within a regulatory environment Good technology skills
with the ability to use Microsoft
Office A customer focused
attitude Disclaimer Please
be vigilant against job scams. Teleperformance
will never contact you about
anything other than your application through our official channels
- UK phone number, text or Teleperformance or talent.icims email
address. . If you receive any suspicious communications claiming to
be from Teleperformance, please disregard them and report the
incident to our team. Your security is our
priority. Disclaimer Please
note, only candidates who meet specific language proficiency scores
will be able to proceed on this campaign, this supersedes any other
pass mark you may receive. Where you pass the assessment but not
the above requirements we will endeavour to find other suitable
roles for you however this may not be possible, in this instance we
reserve the right to reject your
application. #priority#priority
Looking for a permanent,
rewarding role in Belfast City Centre that fits around your life
and saves you money? We're hiring Financial Services Contact Centre
Agents to join our supportive, fast paced customer service
team. Why work with
us?£26,200 annual
salarySave on commuting costs
with only 1 day in the office each
weekCut down down daily
expenses - less spent on travel, lunches and
workwearIdeal for maintaining a
work life balance while still being part of a
team DetailsStart date: 7th
July
2025Location: Natwest. Belfast City
Centre Shifts:
Full time - 40hrs per
week - hours worked between the hours of 07:00 and
23:00 Firstly, what you
get
from us! Perks at Work – Savings Discounts /
Free Online ClassesHelp@Hand - Savings Discounts /
Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental
Health Support, Financial Advice, Legal
AdviceCritical Illness – up to
£10,000Cycle to Work
SchemeEyecare support
voucherHoliday Purchase
SchemeLength of Service
AwardsWorkplace
PensionMonthly Inspire Awards – For the best of the
bestRefer-A-Friend earns up to £1,200 for
youMonthly Wellbeing
WebinarsDedicated Employee Experience
Progress – Here to support TP
journey Now about the
Job!
You will provide a proactive and reactive
service to make sure that our customers meet all of their financial
arrangements in-line with their own financial goals. You will
receive all the tools you need to be able to do this role in your
company lead Training and time in Grad Bay.
Key
Responsibilities
At first point of contact, provide
outstanding customer service and help the organisation to achieve
its goals. Educate customers in the different ways they can do
their banking, supporting them in choosing the right service
options for their personal needs
Accurately and compliantly complete processes and procedures,
while providing the customer with a seamless and positive
experience
Take the correct actions to deliver
good customer outcomes for any customer needs, regularly reviewing
and taking mitigating actions when gaps are identified to ensure
good customer outcomes. Join us as a Customer Service
Advisor We’ll look to you to
deliver excellent service to our customers, keeping their needs and
financial goals in mind at all
times You’ll be educating customers in the different ways they
can do their banking and supporting them in choosing the options
that work best for them We’re looking for a
detail-orientated person to compliantly complete processes and
procedures, while providing each customer with a seamless
experience What you'll
do In this role, you’ll
conduct financial reviews with customers and provide them with
accurate information, allowing them to make informed decisions on
financial products and services. You’ll hone your organisational
skills as you manage your diary and balance proactive conversations
with planned customer meetings. Your duties will
include: Supporting the bank’s
way of working to help as many customers as
possible Maintaining relationships with colleagues in your
department to support customers and maintain an awareness of the
wider aims of the business Resolving complaints
and errors quickly and making sure that the relationship with the
customer is fully restored Ensuring each customer
interaction leaves the customer satisfied that their needs have
been met. The skills you'll
need To join us in this
role, you’ll have experience of working in a customer service
environment and managing relationships with customers. You’ll enjoy
applying your excellent organisational and time management skills
to meet performance measures and customer
needs. We’re also looking for
you to
demonstrate: Excellent communication
skills, both verbal and written A background of working
within a regulatory environment Good technology skills
with the ability to use Microsoft
Office A customer focused
attitude Disclaimer Please
be vigilant against job scams. Teleperformance
will never contact you about
anything other than your application through our official channels
- UK phone number, text or Teleperformance or talent.icims email
address. . If you receive any suspicious communications claiming to
be from Teleperformance, please disregard them and report the
incident to our team. Your security is our
priority. Disclaimer Please
note, only candidates who meet specific language proficiency scores
will be able to proceed on this campaign, this supersedes any other
pass mark you may receive. Where you pass the assessment but not
the above requirements we will endeavour to find other suitable
roles for you however this may not be possible, in this instance we
reserve the right to reject your
application. #priority#priority
Looking for a permanent,
rewarding role in Belfast City Centre that fits around your life
and saves you money? We're hiring Financial Services Contact Centre
Agents to join our supportive, fast paced customer service
team. Why work with
us?£26,200 annual
salarySave on commuting costs
with only 1 day in the office each
weekCut down down daily
expenses - less spent on travel, lunches and
workwearIdeal for maintaining a
work life balance while still being part of a
team DetailsStart date: 7th
July
2025Location: Natwest. Belfast City
Centre Shifts:
Full time - 40hrs per
week - hours worked between the hours of 07:00 and
23:00 Firstly, what you
get
from us! Perks at Work – Savings Discounts /
Free Online ClassesHelp@Hand - Savings Discounts /
Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental
Health Support, Financial Advice, Legal
AdviceCritical Illness – up to
£10,000Cycle to Work
SchemeEyecare support
voucherHoliday Purchase
SchemeLength of Service
AwardsWorkplace
PensionMonthly Inspire Awards – For the best of the
bestRefer-A-Friend earns up to £1,200 for
youMonthly Wellbeing
WebinarsDedicated Employee Experience
Progress – Here to support TP
journey Now about the
Job!
You will provide a proactive and reactive
service to make sure that our customers meet all of their financial
arrangements in-line with their own financial goals. You will
receive all the tools you need to be able to do this role in your
company lead Training and time in Grad Bay.
Key
Responsibilities
At first point of contact, provide
outstanding customer service and help the organisation to achieve
its goals. Educate customers in the different ways they can do
their banking, supporting them in choosing the right service
options for their personal needs
Accurately and compliantly complete processes and procedures,
while providing the customer with a seamless and positive
experience
Take the correct actions to deliver
good customer outcomes for any customer needs, regularly reviewing
and taking mitigating actions when gaps are identified to ensure
good customer outcomes. Join us as a Customer Service
Advisor We’ll look to you to
deliver excellent service to our customers, keeping their needs and
financial goals in mind at all
times You’ll be educating customers in the different ways they
can do their banking and supporting them in choosing the options
that work best for them We’re looking for a
detail-orientated person to compliantly complete processes and
procedures, while providing each customer with a seamless
experience What you'll
do In this role, you’ll
conduct financial reviews with customers and provide them with
accurate information, allowing them to make informed decisions on
financial products and services. You’ll hone your organisational
skills as you manage your diary and balance proactive conversations
with planned customer meetings. Your duties will
include: Supporting the bank’s
way of working to help as many customers as
possible Maintaining relationships with colleagues in your
department to support customers and maintain an awareness of the
wider aims of the business Resolving complaints
and errors quickly and making sure that the relationship with the
customer is fully restored Ensuring each customer
interaction leaves the customer satisfied that their needs have
been met. The skills you'll
need To join us in this
role, you’ll have experience of working in a customer service
environment and managing relationships with customers. You’ll enjoy
applying your excellent organisational and time management skills
to meet performance measures and customer
needs. We’re also looking for
you to
demonstrate: Excellent communication
skills, both verbal and written A background of working
within a regulatory environment Good technology skills
with the ability to use Microsoft
Office A customer focused
attitude Disclaimer Please
be vigilant against job scams. Teleperformance
will never contact you about
anything other than your application through our official channels
- UK phone number, text or Teleperformance or talent.icims email
address. . If you receive any suspicious communications claiming to
be from Teleperformance, please disregard them and report the
incident to our team. Your security is our
priority. Disclaimer Please
note, only candidates who meet specific language proficiency scores
will be able to proceed on this campaign, this supersedes any other
pass mark you may receive. Where you pass the assessment but not
the above requirements we will endeavour to find other suitable
roles for you however this may not be possible, in this instance we
reserve the right to reject your
application. #priority#priority
Looking for a permanent,
rewarding role in Belfast City Centre that fits around your life
and saves you money? We're hiring Financial Services Contact Centre
Agents to join our supportive, fast paced customer service
team. Why work with
us?£26,200 annual
salarySave on commuting costs
with only 1 day in the office each
weekCut down down daily
expenses - less spent on travel, lunches and
workwearIdeal for maintaining a
work life balance while still being part of a
team DetailsStart date: 7th
July
2025Location: Natwest. Belfast City
Centre Shifts:
Full time - 40hrs per
week - hours worked between the hours of 07:00 and
23:00 Firstly, what you
get
from us! Perks at Work – Savings Discounts /
Free Online ClassesHelp@Hand - Savings Discounts /
Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental
Health Support, Financial Advice, Legal
AdviceCritical Illness – up to
£10,000Cycle to Work
SchemeEyecare support
voucherHoliday Purchase
SchemeLength of Service
AwardsWorkplace
PensionMonthly Inspire Awards – For the best of the
bestRefer-A-Friend earns up to £1,200 for
youMonthly Wellbeing
WebinarsDedicated Employee Experience
Progress – Here to support TP
journey Now about the
Job!
You will provide a proactive and reactive
service to make sure that our customers meet all of their financial
arrangements in-line with their own financial goals. You will
receive all the tools you need to be able to do this role in your
company lead Training and time in Grad Bay.
Key
Responsibilities
At first point of contact, provide
outstanding customer service and help the organisation to achieve
its goals. Educate customers in the different ways they can do
their banking, supporting them in choosing the right service
options for their personal needs
Accurately and compliantly complete processes and procedures,
while providing the customer with a seamless and positive
experience
Take the correct actions to deliver
good customer outcomes for any customer needs, regularly reviewing
and taking mitigating actions when gaps are identified to ensure
good customer outcomes. Join us as a Customer Service
Advisor We’ll look to you to
deliver excellent service to our customers, keeping their needs and
financial goals in mind at all
times You’ll be educating customers in the different ways they
can do their banking and supporting them in choosing the options
that work best for them We’re looking for a
detail-orientated person to compliantly complete processes and
procedures, while providing each customer with a seamless
experience What you'll
do In this role, you’ll
conduct financial reviews with customers and provide them with
accurate information, allowing them to make informed decisions on
financial products and services. You’ll hone your organisational
skills as you manage your diary and balance proactive conversations
with planned customer meetings. Your duties will
include: Supporting the bank’s
way of working to help as many customers as
possible Maintaining relationships with colleagues in your
department to support customers and maintain an awareness of the
wider aims of the business Resolving complaints
and errors quickly and making sure that the relationship with the
customer is fully restored Ensuring each customer
interaction leaves the customer satisfied that their needs have
been met. The skills you'll
need To join us in this
role, you’ll have experience of working in a customer service
environment and managing relationships with customers. You’ll enjoy
applying your excellent organisational and time management skills
to meet performance measures and customer
needs. We’re also looking for
you to
demonstrate: Excellent communication
skills, both verbal and written A background of working
within a regulatory environment Good technology skills
with the ability to use Microsoft
Office A customer focused
attitude Disclaimer Please
be vigilant against job scams. Teleperformance
will never contact you about
anything other than your application through our official channels
- UK phone number, text or Teleperformance or talent.icims email
address. . If you receive any suspicious communications claiming to
be from Teleperformance, please disregard them and report the
incident to our team. Your security is our
priority. Disclaimer Please
note, only candidates who meet specific language proficiency scores
will be able to proceed on this campaign, this supersedes any other
pass mark you may receive. Where you pass the assessment but not
the above requirements we will endeavour to find other suitable
roles for you however this may not be possible, in this instance we
reserve the right to reject your
application. #priority#priority
