Job Title: Onboarding Success Manager (Permenant & FTC) Location: UK (Remote/Hybrid options available) Salary: £40,000
Company Overview: We’re working with an innovative, fast-growing healthcare technology company that’s transforming how dental practices manage their operations. With a mission to streamline clinical and business workflows, they provide market-leading practice management solutions designed to improve patient care and simplify administration. The business is driven by collaboration, customer success, and continuous improvement—making it an exciting and rewarding place to build your career.
The Role: We’re partnering with this forward-thinking SaaS business in search of an Onboarding Success Manager. This is a pivotal role responsible for ensuring new clients experience a seamless and efficient transition from sales to full adoption of the company’s software solutions. As the central point of contact during the onboarding phase, you’ll lead customer relationships, coordinate internal teams, and ensure the delivery of a high-impact, value-driven experience that sets customers up for long-term success.
Key Responsibilities: Customer Experience Ownership Engage with customers immediately post-sale to understand their goals and onboarding requirements Develop and manage tailored onboarding success plans Ensure delivery of all onboarding commitments and intervene when necessary to maintain momentum Project Management Drive onboarding success plans, aligning internal stakeholders to meet key milestones Track progress against agreed timelines and adjust plans as needed Monitor completion of all onboarding tasks Customer Engagement Serve as the single point of contact for new customers during onboarding Conduct regular update meetings with customers and internal teams Build strong customer relationships to capture feedback and drive improvements Continuous Improvement Identify inefficiencies and help evolve onboarding processes Contribute insights to operational and product teams Support long-term enhancement of the onboarding journey Collaboration Work cross-functionally with Sales, Customer Success, and Product teams Represent the voice of the customer internally Coordinate the transition of clients from onboarding to adoption and ongoing support
What They’re Looking For: 3+ years’ experience in onboarding, project management, or implementation roles within SaaS or tech environments Proven track record of managing customer relationships and delivering projects on time Strong stakeholder management and change management capabilities Familiarity with tools such as Jira, Hubspot, LMS platforms (or similar) Excellent communication and interpersonal skills Highly organized with strong attention to detail and the ability to manage multiple projects Strategic mindset with a problem-solving approach Proficiency with tools like MS Office, Slack, Slite Project management certifications (e.g., PMP, PRINCE2) are beneficial but not essential
Deputy General Manager – Automotive Logistics Location: South Yorkshire Salary: £55,000 – £60,000 per annum + £3,900 Car Allowance Job Type: Full-time, Permanent Working Hours: 45 hours per week (Monday to Friday) Are you an experienced leader looking for your next career move in the automotive logistics industry? We are seeking a Deputy General Manager to join our team at a leading Vehicle Distribution Centre in South Yorkshire. Key Responsibilities: Drive Continuous Improvement (CI) initiatives, supporting operational teams to implement effective improvement plans. Develop and manage a resource planning model to assist in informed decision-making on labour and subcontract requirements. Act as the second-in-command, deputising for the General Manager during absences and ensuring smooth day-to-day operations. Standardise operational processes and introduce best practices across multiple sites. Deliver quality-driven processes, innovation, and operational excellence while reducing waste and optimising efficiency. Research and recommend operational improvements, including layout enhancements, IT system solutions, and resource planning strategies. Provide strategic Quality and CI support across the network, aligning operations with customer KPIs and maximising financial benefits. Maintain regular communication and reporting, including verbal, written, and monthly presentations. Ensure compliance with Health & Safety regulations, ISO 9001, and ISO 14001 standards. What We’re Looking For: Proven leadership experience in an operational or logistics environment. Strong background in process improvement and resource management. Excellent problem-solving, organisational, and decision-making skills. Ability to drive change and implement standardisation across multiple sites. Strong communication and stakeholder management skills. Experience in the automotive or logistics sector is highly desirable. What We Offer: Competitive salary: £55,000 – £60,000 per annum. Car allowance: £3,900 per year. A key leadership role in a dynamic and fast-paced environment. The opportunity to make a significant impact across multiple sites. This is an exciting opportunity for a motivated and experienced leader to play a crucial role in shaping the future of a major vehicle distribution network. Apply today to take the next step in your career!
Deputy General Manager – Automotive Logistics Location: South Yorkshire Salary: £55,000 – £60,000 per annum + £3,900 Car Allowance Job Type: Full-time, Permanent Working Hours: 45 hours per week (Monday to Friday) Are you an experienced leader looking for your next career move in the automotive logistics industry? We are seeking a Deputy General Manager to join our team at a leading Vehicle Distribution Centre in South Yorkshire. Key Responsibilities: Drive Continuous Improvement (CI) initiatives, supporting operational teams to implement effective improvement plans. Develop and manage a resource planning model to assist in informed decision-making on labour and subcontract requirements. Act as the second-in-command, deputising for the General Manager during absences and ensuring smooth day-to-day operations. Standardise operational processes and introduce best practices across multiple sites. Deliver quality-driven processes, innovation, and operational excellence while reducing waste and optimising efficiency. Research and recommend operational improvements, including layout enhancements, IT system solutions, and resource planning strategies. Provide strategic Quality and CI support across the network, aligning operations with customer KPIs and maximising financial benefits. Maintain regular communication and reporting, including verbal, written, and monthly presentations. Ensure compliance with Health & Safety regulations, ISO 9001, and ISO 14001 standards. What We’re Looking For: Proven leadership experience in an operational or logistics environment. Strong background in process improvement and resource management. Excellent problem-solving, organisational, and decision-making skills. Ability to drive change and implement standardisation across multiple sites. Strong communication and stakeholder management skills. Experience in the automotive or logistics sector is highly desirable. What We Offer: Competitive salary: £55,000 – £60,000 per annum. Car allowance: £3,900 per year. A key leadership role in a dynamic and fast-paced environment. The opportunity to make a significant impact across multiple sites. This is an exciting opportunity for a motivated and experienced leader to play a crucial role in shaping the future of a major vehicle distribution network. Apply today to take the next step in your career!
IT Systems & Infrastructure Engineer Location: London Borough of Brent | Hybrid | 3 days in-office Job Type: Permanent | Full-Time (35 hours per week) Salary: Up to £53,000 per annum + bonus + excellent benefits
An exciting opportunity has arisen for an IT Systems & Infrastructure Engineer to play a key role in maintaining and enhancing IT operations. This position involves ensuring the reliability, security, and efficiency of infrastructure, providing hands-on support, and driving improvements across network and system performance. The role also includes overseeing an IT support team member, offering guidance and mentorship to ensure the smooth delivery of IT services across the organisation.
Key Responsibilities:
Maintain and improve IT infrastructure, including servers, networking hardware, and cloud platforms, to ensure seamless operations. Oversee security measures, implementing firewalls, antivirus protection, and encryption protocols to maintain compliance and safeguard systems. Diagnose and resolve technical issues across hardware, software, and network environments, escalating when required. Support infrastructure projects, including cloud integrations, system upgrades, and network enhancements, ensuring minimal disruption. Provide mentorship and direction to a junior IT team member, fostering growth and ensuring smooth IT service delivery. Configure and deploy IT solutions for end-users while managing infrastructure access and troubleshooting related challenges. Maintain thorough documentation of systems, configurations, and procedures, generating performance reports as needed. Work alongside the Security Operations Centre (SOC) to address alerts and strengthen security monitoring.
Skills & Experience
Extensive experience in Windows Server administration and Azure Active Directory (Entra ID), ensuring system stability and security. Strong knowledge of virtualisation technologies such as VMware, optimising infrastructure efficiency. Proficient in networking principles, including subnetting, VLANs, routing, and VPN management, to maintain seamless connectivity. Hands-on experience with firewall management and cybersecurity best practices, ensuring compliance and system protection. Familiarity with Microsoft 365 (preferred) and Google Workspace, supporting enterprise collaboration and productivity. Experience in database administration, particularly with Microsoft SQL, to maintain data integrity and performance. Skilled in cloud computing, particularly with Azure, leveraging cloud-based solutions for scalability and efficiency. Proficient in mobile device management (MDM) solutions like Intune, ensuring secure and effective device deployment. Strong problem-solving ability, diagnosing and resolving technical issues efficiently while minimising disruption. Excellent communication skills, capable of translating complex IT concepts for non-technical stakeholders. High attention to detail, particularly in security, system documentation, and monitoring to maintain operational integrity. Ability to manage multiple priorities effectively, responding swiftly to urgent IT requirements.
If you're an IT professional with strong infrastructure experience, a problem-solving mindset, and a passion for delivering high-quality IT services, we'd love to hear from you.
Apply today!
IT Systems & Infrastructure Engineer Location: London Borough of Brent | Hybrid | 3 days in-office Job Type: Permanent | Full-Time (35 hours per week) Salary: Up to £53,000 per annum + bonus + excellent benefits
An exciting opportunity has arisen for an IT Systems & Infrastructure Engineer to play a key role in maintaining and enhancing IT operations. This position involves ensuring the reliability, security, and efficiency of infrastructure, providing hands-on support, and driving improvements across network and system performance. The role also includes overseeing an IT support team member, offering guidance and mentorship to ensure the smooth delivery of IT services across the organisation.
Key Responsibilities:
Maintain and improve IT infrastructure, including servers, networking hardware, and cloud platforms, to ensure seamless operations. Oversee security measures, implementing firewalls, antivirus protection, and encryption protocols to maintain compliance and safeguard systems. Diagnose and resolve technical issues across hardware, software, and network environments, escalating when required. Support infrastructure projects, including cloud integrations, system upgrades, and network enhancements, ensuring minimal disruption. Provide mentorship and direction to a junior IT team member, fostering growth and ensuring smooth IT service delivery. Configure and deploy IT solutions for end-users while managing infrastructure access and troubleshooting related challenges. Maintain thorough documentation of systems, configurations, and procedures, generating performance reports as needed. Work alongside the Security Operations Centre (SOC) to address alerts and strengthen security monitoring.
Skills & Experience
Extensive experience in Windows Server administration and Azure Active Directory (Entra ID), ensuring system stability and security. Strong knowledge of virtualisation technologies such as VMware, optimising infrastructure efficiency. Proficient in networking principles, including subnetting, VLANs, routing, and VPN management, to maintain seamless connectivity. Hands-on experience with firewall management and cybersecurity best practices, ensuring compliance and system protection. Familiarity with Microsoft 365 (preferred) and Google Workspace, supporting enterprise collaboration and productivity. Experience in database administration, particularly with Microsoft SQL, to maintain data integrity and performance. Skilled in cloud computing, particularly with Azure, leveraging cloud-based solutions for scalability and efficiency. Proficient in mobile device management (MDM) solutions like Intune, ensuring secure and effective device deployment. Strong problem-solving ability, diagnosing and resolving technical issues efficiently while minimising disruption. Excellent communication skills, capable of translating complex IT concepts for non-technical stakeholders. High attention to detail, particularly in security, system documentation, and monitoring to maintain operational integrity. Ability to manage multiple priorities effectively, responding swiftly to urgent IT requirements.
If you're an IT professional with strong infrastructure experience, a problem-solving mindset, and a passion for delivering high-quality IT services, we'd love to hear from you.
Apply today!
2nd Line IT Engineer – Education Sector | Google Cloud & Jamf Focus Location: Essex | Hybrid / On-Site Salary: £35,000 - £38,000 per annum Are you a proactive and experienced 2nd Line IT Engineer looking to step up in a fast-paced, purpose-driven environment? We’re seeking a hands-on IT professional with a strong background in end-user support, device management, and cloud infrastructure—particularly Google Workspace and Jamf Pro —to play a vital role in the day-to-day support and development of IT services across a growing educational organisation. You’ll work as part of a dedicated IT team, helping to support users across multiple sites, while contributing to continuous improvement, digital safeguarding, and strategic IT projects. Key Responsibilities: Provide 2nd line support for users across hardware, software, and network issues Take ownership of escalated tickets and complex support cases, ensuring timely resolution Manage and maintain systems including Google Workspace , Jamf Pro , Microsoft Intune , and Azure AD Support and configure mobile device management (MDM) solutions for MacOS/iOS and Windows devices Assist in delivering IT projects and digital transformation initiatives Monitor and maintain security protocols, safeguarding user data and ensuring compliance Work closely with teaching, support, and leadership staff to ensure IT meets user needs Liaise with 3rd party vendors and escalate issues where appropriate Document processes and contribute to knowledge-sharing within the IT team Requirements: Proven experience in a 2nd line IT support or infrastructure role Hands-on experience with Google Workspace (admin side) and Jamf Pro Good knowledge of Intune , Azure AD , and endpoint security Strong troubleshooting and technical support skills across macOS, Windows, and ChromeOS Familiarity with network management, including switching, Wi-Fi, and basic firewall principles Excellent communication and user-facing skills Experience supporting users in educational or multi-site environments Ability to work independently, manage workload, and prioritise effectively Understanding of safeguarding and data protection responsibilities Desirable: Experience working with Arbor MIS or other school systems IT certifications (e.g. CompTIA, Google Certified, Microsoft) Familiarity with project/change management methodologies Previous work in a special educational needs (SEN) environment Experience assisting with procurement, asset management, or vendor relationships UK driving licence and willingness to travel locally or support out-of-hours on occasion
2nd Line IT Engineer – Education Sector | Google Cloud & Jamf Focus Location: Essex | Hybrid / On-Site Salary: £35,000 - £38,000 per annum Are you a proactive and experienced 2nd Line IT Engineer looking to step up in a fast-paced, purpose-driven environment? We’re seeking a hands-on IT professional with a strong background in end-user support, device management, and cloud infrastructure—particularly Google Workspace and Jamf Pro —to play a vital role in the day-to-day support and development of IT services across a growing educational organisation. You’ll work as part of a dedicated IT team, helping to support users across multiple sites, while contributing to continuous improvement, digital safeguarding, and strategic IT projects. Key Responsibilities: Provide 2nd line support for users across hardware, software, and network issues Take ownership of escalated tickets and complex support cases, ensuring timely resolution Manage and maintain systems including Google Workspace , Jamf Pro , Microsoft Intune , and Azure AD Support and configure mobile device management (MDM) solutions for MacOS/iOS and Windows devices Assist in delivering IT projects and digital transformation initiatives Monitor and maintain security protocols, safeguarding user data and ensuring compliance Work closely with teaching, support, and leadership staff to ensure IT meets user needs Liaise with 3rd party vendors and escalate issues where appropriate Document processes and contribute to knowledge-sharing within the IT team Requirements: Proven experience in a 2nd line IT support or infrastructure role Hands-on experience with Google Workspace (admin side) and Jamf Pro Good knowledge of Intune , Azure AD , and endpoint security Strong troubleshooting and technical support skills across macOS, Windows, and ChromeOS Familiarity with network management, including switching, Wi-Fi, and basic firewall principles Excellent communication and user-facing skills Experience supporting users in educational or multi-site environments Ability to work independently, manage workload, and prioritise effectively Understanding of safeguarding and data protection responsibilities Desirable: Experience working with Arbor MIS or other school systems IT certifications (e.g. CompTIA, Google Certified, Microsoft) Familiarity with project/change management methodologies Previous work in a special educational needs (SEN) environment Experience assisting with procurement, asset management, or vendor relationships UK driving licence and willingness to travel locally or support out-of-hours on occasion
Backend Developer Location : London (Hybrid) Salary : £45,000 – £50,000 per annum Employment Type : Permanent
The Opportunity A growing digital team is seeking a skilled and motivated Backend Developer to contribute to the delivery of high-quality web solutions for a range of clients across sectors including healthcare, housing, legal, and professional services. This is an ideal role for a developer with solid backend experience who’s looking to expand their skillset across modern JavaScript frameworks and headless CMS platforms, and work on large-scale, content-rich digital builds.
Key Responsibilities Develop and maintain backend services and systems that power dynamic digital experiences Build and extend headless CMS integrations (e.g., Contentful, Sitecore, or similar) Create performant APIs and server-side logic to support frontend applications Work closely with frontend developers, designers, and product owners in an Agile setting Contribute to architectural decisions, documentation, and continuous improvement Ensure performance, scalability, and security standards are upheld Participate in peer code reviews and development best practices
Required Skills & Experience 2–4 years of experience in backend development using C#, .NET, or Node.js Working knowledge of React and Next.js (enough to collaborate effectively with frontend teams) Experience with headless CMS platforms such as Contentful, Sanity, Sitecore, or equivalent Understanding of RESTful APIs and/or GraphQL Proficient in Git and CI/CD workflows Previous experience working in Agile or Scrum environments
Nice to Have : Familiarity with cloud platforms (Azure preferred) Exposure to JAMstack architecture and modern web development patterns Experience in a digital agency or client-facing delivery role Awareness of frontend best practices (accessibility, performance, SEO)
Backend Developer Location : London (Hybrid) Salary : £45,000 – £50,000 per annum Employment Type : Permanent
The Opportunity A growing digital team is seeking a skilled and motivated Backend Developer to contribute to the delivery of high-quality web solutions for a range of clients across sectors including healthcare, housing, legal, and professional services. This is an ideal role for a developer with solid backend experience who’s looking to expand their skillset across modern JavaScript frameworks and headless CMS platforms, and work on large-scale, content-rich digital builds.
Key Responsibilities Develop and maintain backend services and systems that power dynamic digital experiences Build and extend headless CMS integrations (e.g., Contentful, Sitecore, or similar) Create performant APIs and server-side logic to support frontend applications Work closely with frontend developers, designers, and product owners in an Agile setting Contribute to architectural decisions, documentation, and continuous improvement Ensure performance, scalability, and security standards are upheld Participate in peer code reviews and development best practices
Required Skills & Experience 2–4 years of experience in backend development using C#, .NET, or Node.js Working knowledge of React and Next.js (enough to collaborate effectively with frontend teams) Experience with headless CMS platforms such as Contentful, Sanity, Sitecore, or equivalent Understanding of RESTful APIs and/or GraphQL Proficient in Git and CI/CD workflows Previous experience working in Agile or Scrum environments
Nice to Have : Familiarity with cloud platforms (Azure preferred) Exposure to JAMstack architecture and modern web development patterns Experience in a digital agency or client-facing delivery role Awareness of frontend best practices (accessibility, performance, SEO)
Job Title: SEO Manager Location: Leeds (Hyrbid)
We are working with a fast-growing digital agency that’s looking for a highly skilled SEO Manager to join their team. This role is ideal for someone who thrives in a fast-paced, collaborative environment and has a real passion for technical SEO, performance optimisation, and team development.
The Role You’ll be leading SEO strategy and execution across multiple client accounts. You’ll have ownership of technical SEO audits, keyword analysis, performance tracking, and will be expected to mentor junior team members. This is a great opportunity for someone looking to make a significant impact and contribute to the growth of a high-performing department.
Key Responsibilities Lead the planning, implementation, and optimisation of SEO strategies. Conduct regular technical SEO audits and troubleshoot performance issues. Monitor rankings, traffic, and other key metrics; report on ROI and growth. Collaborate with developers, content creators, and account teams. Train and mentor junior team members. Keep up to date with SEO best practices and search engine algorithm changes.
Tech & Tools GA4, Google Search Console, Google Tag Manager SEMrush, Ahrefs, Screaming Frog, DeepCrawl CMS platforms such as WordPress, Umbraco, JAMstack Knowledge of HTML, CSS, and JavaScript is preferred
What They’re Looking For 4+ years’ experience in SEO, ideally in an agency setting Proven track record managing multiple projects and delivering results Analytical, detail-oriented, and commercially minded Strong communication and mentoring skills Adaptable, self-driven, and able to prioritise in a fast-paced environment
