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  • Business Development Representative - Nottingham & Derby  

    TeamFeePay
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    Business Development Representative – Nottingham / Derby,  Fully Remot... Read More
    Business Development Representative – Nottingham / Derby,  Fully Remote Role 
    Are you a driven and experienced sales professional with a passion for Football and building relationships and driving growth? We are looking for Business Development Representatives to join our expanding team and lead our outreach efforts across key regions in Nottingham & Derby, 
    This role is ideal for someone with a proven track record in sales, a strategic mindset, and a genuine interest in grassroots football. As a Business Development Representative, you will play a pivotal role in introducing clubs to our innovative platform and supporting their development journey through our 5-Pillar Club Development approach.
    Employee BenefitsA collaborative and supportive culture and working environmentCompetitive salaryVitality healthcareDeath in ServiceWellbeing hubStandard pension and holidaysProfessional development opportunities.Main ResponsibilitiesSolution SalesEffectively communicate TeamFeePay's value proposition and tailor solutions to meet client needs with a needs led approachLearn and confidently promote, demo, and sell our system – Product Specialists are there to support, however BDR’s must have the ability to showcase our productComplete the pre-qualification process for all leads, aligning with company strategyParticipate actively in pre- and post-sales activities.Pipeline ManagementStrategic thinking in terms of management of the sales funnel and planning around attracting new clubs to the platform. Travel to clubs and face to face engagement will be required as appropriateTrack and manage the sales pipeline, ensuring timely follow-up and closure of deals through our Salesforce system, updating Salesforce at every stage of communication for accurate reportingIntroduce new sales to the Onboarding ManagerBe accountable for delivering on business targets and KPIsPlan and attend quarterly events and tournaments to engage with clubsMaintain and source contact information for the regional club prospect databaseUnderstand the club’s lifecycle and ensure continued success through various milestones.Continual ImprovementReview and suggest improvements for automation and efficiencyCollaborate with team members and other departments to achieve results and deliver exceptional club experiences.Brand Ambassador Represent the brand in your region and grow the footprint of TeamFeePay with grassroots clubs.Skills and ExperienceAt least three years’ experience in a Sales or Business Development roleConnections within grassroots football within your regionProficient in CRM softwareProven experience of a similar role, achieving sales targetsStrong interpersonal and communication skillsStrong analytical and problem-solving skillsHigh levels of resilience and patienceProcess-driven with a strategic mindsetAble to work within a fast-paced, engaging environmentAbility to identify and capitalise on opportunities arising within the customer baseTeam playerGood time-management skillsIT and computer literate – good working knowledge of Microsoft OfficeGCSE English and Mathematics (or equivalent). Read Less
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  • Product Marketer ( Belfast )  

    TeamFeePay
    - Belfast
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    TeamFeePay is on a mission to transform football club management acros... Read More
    TeamFeePay is on a mission to transform football club management across the UK and Europe. Recognised in the 2025 Deloitte Technology Fast 50 Awards, we’re expanding our marketing team to lead this growth and deliver innovative, high-impact campaigns for clubs.
    We are looking for a proactive and creative Product Marketer who thrives in a fast-paced environment, and is passionate about shaping product messaging, launching new features, and driving measurable marketing results.
    The Product Marketer will play a key role in shaping TeamFeePay’s product messaging and supporting go-to-market (GTM) activity for new product features and launches. Working closely with the Head of Marketing, Product, Sales, and Customer Success teams, this role will help ensure that TeamFeePay’s value proposition is clearly communicated and consistently delivered across campaigns and channels.
    Company PurposeTeamFeePay is a software platform for football clubs, helping club committees and volunteers with their club development needs and day-to-day management.
    Our software and account-managed service supports clubs through our 5-Pillar Club Development approach:FinancePeopleGovernanceFacilities & EquipmentFootball
    TeamFeePay – Employee BenefitsA collaborative and supportive culture and working environmentCompetitive salaryVitality healthcareStandard pension and holidaysDeath in ServiceWellbeing hubProfessional development opportunities
    Key Responsibilities:Product Marketing & MessagingSupport the development and refinement of product messaging and value propositions in partnership with the Head of MarketingTranslate product features into clear customer benefits and compelling marketing narrativesSupport the creation and maintenance of product positioning, key messages, and buyer persona documentationEnsure consistency of messaging across campaigns, channels, and customer touchpoints
    Go-To-Market Campaign SupportSupport the planning and execution of GTM activity for new product features and launchesCoordinate campaign delivery across Product, Sales, Digital, Content, and Brand teamsContribute to integrated campaigns across digital, email, content, PR, events, and partner channelsSupport product launch communications including announcements, landing pages, and customer messaging
    Sales Enablement & Internal Launch SupportSupport the creation of sales enablement materialsWork with Sales and Customer Success teams to ensure they are equipped with the right messaging and product informationSupport internal briefings for product launches and feature updates
    Performance ReportingTrack and report on campaign performance against agreed KPIsUse data and insights to recommend improvements to campaign performance and messaging effectivenessIdentify opportunities for new campaigns, product improvements, and stronger market positioning
    Essential CriteriaDegree in Marketing, Communications, Business, or a related field (or equivalent experience)Minimum of 3 years’ experience in product marketing, campaign marketing, or a similar roleExperience supporting GTM campaigns and/or product launchesComfortable working cross-functionally with teams such as Product, Sales, and DigitalStrong written communication and copywriting skillsAnalytical mindset with experience tracking campaign performance and reporting on KPIsConfident managing multiple priorities in a fast-paced environmentProactive, organised, and able to work independently while collaborating closely with senior stakeholders
    Desirable CriteriaExperience in a tech or SaaS business environmentFluency in additional languages (Italian, Spanish, German) is a plus, but not essential Read Less
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  • Senior Salesforce Administrator (Belfast)  

    TeamFeePay
    - Belfast
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    We’re currently recruiting for a Senior Salesforce Administrator to jo... Read More
    We’re currently recruiting for a Senior Salesforce Administrator to join our team! We are seeking an experienced Senior Salesforce Administrator to play a pivotal role in the design, implementation, and ongoing optimisation of Salesforce across TFP Systems. This is a hands-on, senior role where you will work closely with internal stakeholders and our Salesforce implementation partner during the initial transformation phase, before taking longterm ownership of the platform.
    You will be responsible for ensuring Salesforce is configured to meet real business needs, driving adoption across departments, and helping TFP Systems unlock value from Sales Cloud, Service Cloud, Agentforce, and Data Cloud.
    Company Purpose TeamFeePay is a software platform for grassroots football clubs, helping club committees and volunteers with their club development needs and day-to-day management. Our software and account-managed service support clubs with our 5-Pillar Club Development approach.
    1. Finance2. People3. Governance4. Facilities & Equipment5. Football
    Employee Benefits • A collaborative and supportive culture and working environment• Competitive salary and bonus• Vitality healthcare• Standard pension and holidays• Professional development opportunities.
    Key Responsibilities Salesforce Platform Ownership• Own the day-to-day administration and configuration of Salesforce• Act as the internal Salesforce subject-matter expert• Take ownership of the Salesforce foundation once delivered by the implementation partner.
    Solution Design & Build • Design and build scalable solutions primarily across Sales Cloud, with exposure to Service Cloud, Agentforce, and Data Cloud• Build and maintain complex Flows to automate business processes• Configure objects, fields, validation rules, page layouts, permissions, and security model• Support the configuration and optimisation of Service Cloud, including case management, queues, and service processes (where applicable).
    Stakeholder & Partner Collaboration • Work closely with business stakeholders to gather requirements and translate them into Salesforce solutions• Liaise with 3rd-party Salesforce partners, ensuring quality delivery and effective knowledge transfer• Challenge requirements where appropriate to ensure solutions are scalable and aligned with Salesforce best practice.
    Adoption, Enablement & Training • Drive Salesforce adoption across sales, service, and operational teams• Create and deliver user training, documentation, and release communications• Provide ongoing support and continuous improvement of the platform.
    Data & AI Enablement • Support the use of Data Cloud to improve reporting, segmentation, and insights• Work with Agentforce and AI-driven capabilities to enhance productivity and decision-making• Maintain data quality, consistency, and governance across Salesforce.
    Experience & Qualifications Essential • Proven experience as a Salesforce Administrator in a complex, multi-stakeholder environment• Strong hands-on experience configuring Sales Cloud• Advanced experience building Flows and automating business processes• Excellent business-facing skills with the ability to gather and translate requirements• Strong understanding of Salesforce security, permissions, and data model• Salesforce Administrator Certification (ADM-201)
    Desirable • Experience or strong understanding of Agentforce and AI capabilities within Salesforce • Exposure to Data Cloud or large-scale data integrations• Experience working alongside Salesforce implementation partners• Experience with Service Cloud, including case management, queues, and omni-channel• Additional Salesforce certifications (Advanced Administrator, Sales Cloud Consultant, Service Cloud Consultant, etc.)  Read Less
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  • International Onboarding Officer - ( Belfast - Hybrid )  

    TeamFeePay
    - Belfast
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                                                                         ... Read More
                                                                                                                                                       International Onboarding Officer 
    Belfast-based – hybrid 
    As an International Onboarding Officer, you will be the first point of contact for new customers joining the Teamfeepay platform across our key European markets — Spain, Italy, and France.
    You will guide organisations through every step of the onboarding journey, ensuring a seamless, positive, and efficient experience from sign-up to full platform adoption. You will act as a trusted partner, combining product expertise with outstanding multilingual communication skills.
    Company PurposeTeamfeepay is a fast-growing payments and financial technology platform dedicated to simplifying fee collection and financial management for sports clubs, associations, and organisations worldwide. As we continue to expand across Europe, we are looking for a talented and culturally aware International Onboarding Officer to help our new customers get up and running quickly and successfully. TeamFeePay – Employee BenefitsA collaborative and supportive culture and working environmentRegular social and charity eventsCompetitive salaryVitality healthcareStandard pension and holidaysProfessional development opportunities.Main ResponsibilitiesLead end-to-end onboarding for new customers in Spain, Italy, and France, managing the full lifecycle from initial welcome through to platform go-live.Conduct onboarding calls, demos, and training sessions in Spanish, Italian, and French, tailoring the approach to the needs and technical proficiency of each customer.Develop and maintain localised onboarding materials, including guides, FAQs, video tutorials, and email sequences, adapted for each market.Serve as the primary point of contact for new customers during the onboarding period, responding promptly to queries in the relevant language.Collaborate cross-functionally with Sales, Product, and Customer Support teams to resolve onboarding blockers and escalate issues where necessary.Track and report on onboarding KPIs, including time-to-activation, customer satisfaction scores (CSAT), and onboarding completion rates.Identify patterns in customer challenges and feedback product insights to the relevant internal teams to drive continuous improvement.Ensure compliance with local regulatory requirements and data protection standards (e.g. GDPR) across all three markets.Support the wider Customer Success team with ad hoc international projects and initiatives as the business scales.Essential CriteriaFluency in Spanish, Italian, and French (written and spoken) — essential.Fluency in English — essential, as the internal business language.Proven experience in a customer onboarding, customer success, or account management role, ideally within a SaaS, fintech, or payments environment.Strong understanding of customer lifecycle management and best practices in onboarding.Excellent communication and presentation skills, with the ability to explain complex concepts clearly and simply.Proficiency with CRM platforms (e.g. HubSpot, Salesforce) and customer success tools.Highly organised, with the ability to manage multiple onboarding processes simultaneously across different markets.A proactive, empathetic, and customer-first mindset.  This job description is not intended to be exhaustive in every respect, but rather to clearly define the fundamental purpose, responsibilities, and dimensions for the role. Employees are expected to undertake all other reasonable and related tasks allocated by line management.


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  • International Onboarding Officer - ( Belfast - Hybrid )  

    TeamFeePay
    Apply Now
                                                                         ... Read More
                                                                                                                                                       International Onboarding Officer 
    Belfast-based – hybrid 
    As an International Onboarding Officer, you will be the first point of contact for new customers joining the Teamfeepay platform across our key European markets — Spain, Italy, and France.
    You will guide organisations through every step of the onboarding journey, ensuring a seamless, positive, and efficient experience from sign-up to full platform adoption. You will act as a trusted partner, combining product expertise with outstanding multilingual communication skills.
    Company PurposeTeamfeepay is a fast-growing payments and financial technology platform dedicated to simplifying fee collection and financial management for sports clubs, associations, and organisations worldwide. As we continue to expand across Europe, we are looking for a talented and culturally aware International Onboarding Officer to help our new customers get up and running quickly and successfully. TeamFeePay – Employee BenefitsA collaborative and supportive culture and working environmentRegular social and charity eventsCompetitive salaryVitality healthcareStandard pension and holidaysProfessional development opportunities.Main ResponsibilitiesLead end-to-end onboarding for new customers in Spain, Italy, and France, managing the full lifecycle from initial welcome through to platform go-live.Conduct onboarding calls, demos, and training sessions in Spanish, Italian, and French, tailoring the approach to the needs and technical proficiency of each customer.Develop and maintain localised onboarding materials, including guides, FAQs, video tutorials, and email sequences, adapted for each market.Serve as the primary point of contact for new customers during the onboarding period, responding promptly to queries in the relevant language.Collaborate cross-functionally with Sales, Product, and Customer Support teams to resolve onboarding blockers and escalate issues where necessary.Track and report on onboarding KPIs, including time-to-activation, customer satisfaction scores (CSAT), and onboarding completion rates.Identify patterns in customer challenges and feedback product insights to the relevant internal teams to drive continuous improvement.Ensure compliance with local regulatory requirements and data protection standards (e.g. GDPR) across all three markets.Support the wider Customer Success team with ad hoc international projects and initiatives as the business scales.Essential CriteriaFluency in Spanish, Italian, and French (written and spoken) — essential.Fluency in English — essential, as the internal business language.Proven experience in a customer onboarding, customer success, or account management role, ideally within a SaaS, fintech, or payments environment.Strong understanding of customer lifecycle management and best practices in onboarding.Excellent communication and presentation skills, with the ability to explain complex concepts clearly and simply.Proficiency with CRM platforms (e.g. HubSpot, Salesforce) and customer success tools.Highly organised, with the ability to manage multiple onboarding processes simultaneously across different markets.A proactive, empathetic, and customer-first mindset.  This job description is not intended to be exhaustive in every respect, but rather to clearly define the fundamental purpose, responsibilities, and dimensions for the role. Employees are expected to undertake all other reasonable and related tasks allocated by line management.


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  • Software Developer – Ruby on Rails  

    TeamFeePay
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           Software Developer – Ruby on RailsOffice | Hybrid | Remote (wit... Read More
           Software Developer – Ruby on Rails
    Office | Hybrid | Remote (within ±2 hours of GMT) | Scaling sports-tech SaaS                                                       We're hiring experienced Ruby on Rails developers to work directly with our CTO, shaping the architecture, the culture, and the future of engineering at TeamFeePay.Every week, thousands of sports club’s wrestle with spreadsheets, bank transfers, and chasing payments. We're ending that. TeamFeePay is building the platform that lets clubs of any size — from a grassroots youth football club to a multi-team rugby organisation — manage memberships and payments without the headache. We're growing fast, clubs worldwide are coming on board, and we need engineers who want to build something that matters.Company PurposeTo help communities build sustainable grassroots football clubs by revolutionising club management, finance, governance, safeguarding and communication.We build people-first technology that reduces admin, builds trust, and supports clubs to thrive — not just survive.What You'd Actually Be Working OnTo give you a real sense of the work: most of our clubs are run by volunteers — parents and coaches giving up their evenings and weekends. We've built a system that lets a club treasurer set up payment collection for hundreds of families across multiple age groups in minutes, replacing what used to be weeks of spreadsheets, WhatsApp messages, and awkward conversations at the sideline. That's the kind of problem you'd own here. Other things on the horizon include transforming our club onboarding into a streamlined self-service experience, building smarter automation that takes even more admin off volunteers' plates, and rearchitecting core systems to handle rapid international growth.The StackRails (our core), Hotwire (Stimulus + Turbo), Heroku for existing infrastructure, Kamal + Hetzner for new deployments. PostgreSQL. We keep things modern and pragmatic — no legacy baggage for the sake of it.The RoleBuild and ship, end to end. You'll own features from concept through to production — designing, coding, and deploying clean, maintainable Rails code that delivers real value to clubs and their members.Scale a platform under real pressure. As more clubs join globally, you'll solve the hard problems: performance at scale, data integrity, robust payment processing, and keeping everything rock-solid as traffic grows.Shape the technical direction. This isn't a ticket factory. You'll contribute to architectural decisions, influence our tech stack, and set the engineering standards that future hires will follow.Work with AI as a force multiplier — seriously. This isn't a line we put in the job ad because it's trendy. We expect our developers to use AI tools as a core part of how they work, and we'll ask you about it. Specifically, we're looking for engineers who:Use agentic coding tools like Claude Code, Cursor, or similar to plan, build, test, and ship features — not just autocompleteCan direct AI agents through multi-step workflows: breaking down requirements, generating code, writing and running tests, debugging, and iterating to production-ready outputLeverage AI for code reviews, refactoring, test generation, and exploring architectural trade-offsThink critically about AI output — you know when to trust it, when to push back, and when to take a different approach entirelyAre excited about building internal tooling and workflows that make AI-assisted development even more effective across the teamAs part of our process, we'll ask you to walk us through how you'd use AI tools to ship a feature end-to-end. We want to see your thinking, not just your prompts.Raise the bar for the team. Mentor junior developers, champion best practices, and help us build an engineering culture rooted in continuous learning and pragmatic excellenceWhat we’re looking forAt least 2 years building and maintaining large-scale Rails applications and SaaS products2+ years of web application development experienceDemonstrated, hands-on experience using AI coding tools in your daily workflow — we're looking for people who've moved beyond experimentation into genuine productivity gainsStrong problem-solving instincts and the ability to navigate ambiguityClear, effective communication — you can explain technical trade-offs to both engineers and non-technical stakeholdersSelf-motivated, ownership-driven, and comfortable working autonomously in a remote teamNice-to-haves:Experience with Hotwire, Stimulus, and TurboFamiliarity with payment processing systems (Stripe, Adyen, GoCardless, or similar)Experience with deployment tooling like Kamal, Docker, or Heroku pipelinesBackground in building multi-tenant SaaS platformsInterest in sports (not required, but you'll find yourself caring about club management more than you expected)Why TeamFeePayFlexibility that's real, not performative. Choose from office, hybrid, fully remote, 4-day weeks, or reduced hours. We trust you to do great work on your terms.
    Competitive, negotiable salary that reflects your experience and what you bring to the table.Outsized impact. At a scaling startup, every decision you make ripples across the product. You won't be a cog — you'll be one of the people who defines how this platform evolves.Global reach. Your code powers clubs around the world. That's not a marketing line — you'll see it in the data, the feedback, and the communities that rely on what you build.Important: This role has remote options, but to keep collaboration smooth, you must reside within 2 hours of GMT.Ready to build something clubs actually love using? Apply now.

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  • Chief Product Officer (Belfast)  

    TeamFeePay
    - Belfast
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    We’re currently recruiting for a Chief Product Officer (CPO) to join o... Read More
    We’re currently recruiting for a Chief Product Officer (CPO) to join our team in Belfast.
    This is a hands-on executive role for a product leader who combines strategic thinking with deep operational involvement. You will own the end-to-end product function — from vision and strategy through to delivery, adoption, and commercial outcomes — while building and leading a team of Product Managers.
    Reporting directly to the CEO, the CPO will play a central role in shaping the company’s direction, ensuring our platform continues to scale commercially, technically, and operationally across multiple sports and markets.
    This role is primarily based full time in our Belfast office, with flexibility to work from home up to 2 days per week. Company Purpose TeamFeePay is a software platform for football clubs, helping club committees and volunteers with their club development needs and day-to-day management. Our software and account-managed service supports clubs with our 5-Pillar Club Development approach.FinancePeopleGovernanceFacilities & EquipmentFootballTeamFeePay – Employee BenefitsHighly competitive salary and bonusVitality healthcareDeath in ServiceWellbeing hubGood pension and holidaysProfessional development opportunities. What You’ll DoOwn Product Strategy & Commercial OutcomesDefine and own the long-term product vision, strategy, and roadmap across the entire platform.Ensure product decisions are tightly aligned with commercial goals, revenue growth, retention, and customer lifetime value.Take direct accountability for product performance, adoption, and measurable business impact. Build & Lead a High-Performing Product TeamBuild, lead, and mentor a team of Product Managers, remaining actively involved in discovery, prioritisation, and execution.Set clear standards for product quality, decision-making, and delivery excellence.Act as a player–coach: able to operate at strategic, team, and individual product level when required.Deeply Understand Customers & the Payments DomainMaintain a strong, first-hand understanding of customer workflows, pain points, and operational constraints.Apply deep knowledge of payments, financial flows, and transaction-based pricing models to guide product decisions.Ensure product strategy reflects regulatory, financial, and operational realities.Drive Execution & DeliveryPartner closely with engineering leadership to ensure strong execution, pragmatic trade-offs, and scalable technical decisions.Stay close to delivery: unblock teams, make hard prioritisation calls, and ensure momentum is maintained.Own the full product lifecycle, from discovery through launch, adoption, and iteration.Align the Organisation Around ProductAct as the primary product voice internally and externally.Work closely with sales, marketing, and customer success to ensure new capabilities are clearly positioned and adopted.Represent TeamFeePay at industry events, partner discussions, and strategic forums.What We’re Looking ForExperience & Domain ExpertiseExperience in senior product roles within a SaaS environment (typically 7+ years, but we welcome equivalent experience).Proven track record of building and scaling successful SaaS products with clear commercial outcomes.Demonstrated experience leading and developing Product Managers.Background in software development or program management, with the ability to engage deeply on technical trade-offs.Background in finance or financial services, with a strong understanding of financial operations.Strong understanding of payment processors, payment rails, and transaction-based systems. Leadership & Ways of WorkingComfortable operating as a hands-on executive in a growing company.Strong judgement, prioritisation, and decision-making skills.Able to balance long-term strategy with short-term delivery pressure.Communication & InfluenceAble to communicate clearly and adapt your style for different audiences including at executive, board, and team level.Able to translate complexity into simple, compelling direction.BonusInterest in sports, grassroots organisations, or community-led platforms. Read Less
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