Job DescriptionJoin Our HR Team as a People Operations Assistant - Entry Level Opportunity!Transform Employee Experiences Every DayAre you passionate about making a real difference in people's working lives? We're looking for a People Operations Assistant who will be at the heart of supporting our employees through every stage of their journey with us. This isn't your typical administrative role - you'll be the friendly face and helpful voice that turns potentially stressful situations into positive experiences.In this role, you'll be solving problems, answering questions, and ensuring our people feel supported and valued. Whether someone is starting their first day, celebrating a promotion, or navigating a life change, you'll be there to guide them through the process with care and expertise. You'll work with cutting-edge systems, collaborate with teams across the business, and see firsthand how your work contributes to creating an exceptional workplace culture.The best part? We believe in growing our own talent. If you have the right attitude and core skills, we'll provide all the training and development you need to excel. No prior HR experience required - just bring your passion for helping others and your eagerness to learn.What You'll Be DoingDelivering exceptional customer service to employees across all their workplace needsManaging employee queries with speed, accuracy, and genuine careSupporting key employee milestones from onboarding to career transitionsWorking with innovative systems to streamline processes and improve experiencesCollaborating with teams to solve complex challenges and implement improvementsContributing to projects that shape how we support our peopleWhy You'll Love Working With UsFull training provided - we'll teach you everything you need to knowCareer development opportunities - grow your skills and advance your HR careerSupportive team environment - work alongside experienced professionals who want to see you succeedMeaningful impact - see how your work directly improves people's working livesModern systems and tools - work with the latest technology to deliver great serviceQualificationsEssential qualities that matter most to us:Genuine passion for customer service - you light up when helping others succeedMeticulous attention to detail - accuracy matters when dealing with people's careersStrong IT skills and adaptability - comfortable with technology and excited to learn new systemsSpeed and efficiency - able to work at pace while maintaining qualityDrive for results and initiative - you think beyond the task to understand the bigger pictureExcellent communication skills - warm, professional, and clear in all interactionsHunger to learn and grow - eager to develop new skills and take on challengesAdditional InformationReady to Start Your Career Journey?If you're excited about the prospect of making a real difference in people's working lives and want to join a team that values growth, learning, and exceptional service, we'd love to hear from you.Apply today and take the first step toward a rewarding career where your passion for helping others will be valued and developed every single day.We welcome applications from candidates at all career stages - if you have the right attitude and core skills, we'll provide the rest.Location: We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at conference – you get the flexibility and support to work from home or remotely.The successful candidate will be able to utilise our balanced working model. We ask that candidates live within a commutable distance of our office in Milton Park, Oxfordshire, to ensure that as a balanced worker they can make it to our office locations to collaborate as required. There is an expectation for a minimum of 3 days per week in-person time.Closing Date: Applications will close on 14th November 2025What we offer in return: A salary of c. £29,000 pa + 5% bonusAn excellent work/life balance with a fantastic, flexible working culture25 days annual leave per year plus a day off for your birthday 3 additional discretionary days off during the holiday season at the end of the year 4 paid volunteering days each year Company funded single cover private medical insurance Employee assistance programme – offering 24/7 well-being support Share Match – Plan that matches every share purchased with two free shares. Pension scheme Life assurance, plus optical and medical careBeing Yourself at Taylor & Francis If you’re excited about working with Taylor & Francis to foster human progress through knowledge, we invite you to apply even if your existing skills and experience don’t fit every item listed above. At Taylor & Francis, we are at our best and most successful when colleagues can be themselves and make a contribution regardless of their identity or background. As a colleague, you will have the opportunity to further innovate and develop in areas that you are passionate about. Our goal is to empower you with the resources, incentives, and flexibility you need to enjoy success at work and to live a healthy, balanced life. Taylor & Francis is proud to be an Equal Opportunity Employer. We believe in and value diversity of people and thought, fostering a supportive and inclusive environment where all colleagues can learn and succeed as their true selves. Taylor & Francis recruits, develops, and retains colleagues without regard to any protected personal characteristics or other non-merit based factor. If you have a disability, or face another barrier, and would like to request an adjustment to assist your participation in the hiring process and/or in the advertised position, please contact Liz Southwick. Your request will be reviewed and considered in the strictest confidence. We genuinely care about our colleagues, promoting work-life balance, wellbeing, and flexible working. We believe that the skills and experience you bring to Taylor & Francis are invaluable. We want you to have the opportunity to develop your abilities, and to innovate and develop in areas which you are passionate about. To find out more about our business and the great career opportunities please go to our Careers Site: Or better yet check out our LinkedIn ‘Life’ Page, highlighting our accomplishments, employees, and company culture. It’s also a good way of meeting our recruitment team, who will be happy to advise you on your journey here at T&F. We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, Informa is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, colour, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, citizenship, or other protected characteristics under local law. This role may also be available on a flexible working or part time basis – please ask the Talent Acquisition team for more information. To find out more about our business and the great career opportunities please go to our Careers Site:
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