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TaskUs
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  • Director of Operations - Manchester, UK  

    - Manchester
    About TaskUs: TaskUs is a provider of outsourced digital services and... Read More
    About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally.Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.What We Offer:At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.What does a Director of Operations - Fleet Response really do? Think of yourself as one of the leaders of the department, so not just anyone is qualified for this role! We make sure we get the best of the best, after all, we are a ridiculously good company thus we make sure all our employees are top notch. Imagine yourself going to work with one thing on your mind: you want to focus on client satisfaction. As you tackle your new tasks for the day, you know that it will lead to one thing: oversee and direct the activities of a number of campaigns along with all Operations Managers, Team Leaders and Staff assigned to these programs.As Director of Operations, you will:Be responsible for a wide spectrum of responsibilities and must be able to multitask with ease and proficiency. Be responsible for regular and often daily interactions with all the company departments/campaign team leaders and the whole management team. Maintain an open line of communication between staff and senior management. Manage and staff the operations assigned. Be responsible for all aspects of operations which include but are not limited to monitoring operations staffing, provide temporary coverage and training; provision of excellent clientele service, problem resolution and the like. Develop individual and team goals and implement plans to carry out objectives. Guide the Operations Managers in meeting all team & individual goals. Ensure compliance with all established policies and procedures. Assist the Senior Director of Operations /Vice President of Operations in crafting operations procedures.​Requirements:At least 3 years of experience in the related field preferably Director or VP level specializing in BPO Autonomous Vehicle Operations.Strong computer skills especially in using Google Suite applications. Proven track record of meeting, delivering and exceeding targets. Excellent communication skills, both verbal and written.Must be able to build productive business relationships with clients and must have strong organizational, analytical and managerial skills. We need someone who possesses a professional, courteous, and resilient attitude.Proven ability to scale operations, and strong experience at employee retention.Flexibility to travelLocation:Manchester is requiredHow We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
    DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.We invite you to explore all TaskUs career opportunities and apply through the provided URL. Read Less
  • Operations Team Lead - Manchester, UK  

    - Manchester
    About TaskUs: TaskUs is a provider of outsourced digital services and... Read More
    About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally.Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.What We Offer:At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.Think of yourself as someone who will provide mentorship, guidance and career development to members of your team, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it’s time to imagine what it’s like being a Team Lead.As a Team Lead, you will: Provide mentorship, guidance, and career development to members of your team. Implement escalation channels in accordance with mutually agreed-upon procedures. Lead a high-performing team through an exciting transition to build problem-solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions. Establish team goals and work with direct reports on strategies for executing, measuring progress, and sharing results. Identify actionable insights, suggest recommendations, and influence team strategy through effective communication.
     Requirements:At least 2 years of prior relevant people management experience. Strategic thinker with strong analytical and creative problem-solving skills. Experience providing constructive criticism and implementing corrective action plans. High-level understanding of customer confidentiality standards and also has a passion for the development of teammates.How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
    DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.We invite you to explore all TaskUs career opportunities and apply through the provided URL. Read Less
  • Talent Acquisition Specialist  

    - Manchester
    About TaskUs: TaskUs is a provider of outsourced digital services and... Read More
    About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally.Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.What We Offer:At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.Location: Manchester, UKSo, what does a TaskUs Talent Acquisition Specialist really do? Think of yourself as a pivotal part of TaskUs’ growth, where you engage Europe's top candidates. Your role is designed to search, interview, and attract the top talent volume positions. Your achievements are gauged not on hours worked, but on the quality of the people you hire. You love partnering with hiring managers to understand their department needs and requirements and come up with creative approaches to fill the void. You care deeply about the overall business and look for ways to add value. You like being part of a team that delivers excellence and being held accountable for your own results. You’re creative, outgoing and have a passion for identifying people’s strengths.Responsibilities: Full-cycle recruitment: sourcing, screening, selection, negotiation, offer and closeMeet with Hiring Managers to define candidate selection criteria and timelines for deliveryPassively source for top talentEnsure job postings are accurate, marketable and target the appropriate audienceMaintain data in recruitment systemsAttend community events to promote TaskUs' brand and plan Interviewing Days on-site and remoteBuild a bench of qualified and interested candidates for high volume rolesRequirements:Verbal & written fluency in English Experience in recruiting, preferably for high-volume, entry-mid level roles Working knowledge of recruitment processes and workflowsExperience in BPO industry and candidate's relocationExperience with applicant tracking systems - Workday is a plusExcellent interpersonal, oral, and written communication skillsHigh emotional intelligence and resilienceUnrelenting work ethic and passion for recruiting and producing resultsStrong desire to interact with the publicExtreme attention to detailProven ability to employ proactive recruiting strategiesStrong business acumen and critical thinking skillsPosition based in Manchester - onsite How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
    DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.We invite you to explore all TaskUs career opportunities and apply through the provided URL. Read Less

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Astrid-Lindgren-Weg 12 38229 Salzgitter Germany