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System C
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  • S

    Head of Software Support  

    System C
    - Leeds
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    DescriptionPosition at System CAt System C, we build technology that h... Read More
    DescriptionPosition at System CAt System C, we build technology that helps health, social care, and education organisations deliver better outcomes. We are now looking for a Head of Software Support to lead our Support and Success function, ensuring our customers receive reliable, high-quality service every day.About the roleThis is a strategic level senior leadership role with responsibility for multiple support teams across healthcare, social care, education, and oncology systems. You will bring clarity, structure, and direction, ensuring consistent ways of working and a strong focus on customer experience. You will balance operational excellence with service strategy, owning performance against key metrics and leading improvements that have lasting impact.What you will be doingLead multi-disciplinary support teams, building a culture of accountability, collaboration, and continuous improvementOwn service performance including SLAs, response and resolution times, customer satisfaction, and backlog healthTake responsibility for major incidents, ensuring timely resolution, clear communication, and measurable follow-up actionsStrengthen incident, problem, and change management processesWork closely with Product, Engineering, and Customer Success to resolve issues and prevent recurrenceDrive improvements in knowledge management and self-serviceAct as a senior point of escalation for customers and internal stakeholdersUse data and insight to identify trends, risks, and opportunities for improvement including those involving AIWhat we are looking forProven leadership experience across software or application support teamsStrong understanding of IT service management principlesExperience managing complex incidents and customer environmentsConfidence working with data, KPIs, and service reportingExcellent communication and stakeholder management skillsA continuous improvement mindset and the ability to lead through changeSomeone who can be part of a strong management team and contribute ideasExperience in healthcare, social care, education, or other regulated sectors is highly beneficial.Why join usYou will lead services that truly matter, supporting organisations that make a real difference to people’s lives. This is an opportunity to shape strategy, develop talented teams, and deliver meaningful improvement in a fast-moving environment.Apply today and help us deliver technology that improves lives. Read Less
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  • S

    Senior Legal Counsel  

    System C
    - Leeds
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    DescriptionPosition at System CAre you an experienced legal profession... Read More
    DescriptionPosition at System CAre you an experienced legal professional looking to make a meaningful impact across health, social care, and education? We are seeking a Senior Legal Counsel to join System C and support our business through a period of transformation and growth.At System C, we develop technology that helps improve outcomes across the UK’s health and social care system. Trusted by hundreds of organisations and used by over 350,000 professionals, our work directly impacts millions of lives every day.The role As Senior Legal Counsel, you will act as a trusted advisor to senior stakeholders, supporting a wide range of commercial and corporate legal matters. You will take a leading role in complex contract negotiations and play a key part in shaping legal and commercial processes across the organisation.What you will be doingLead high-value contract negotiations with public sector customersSupport contract renewals, amendments, and approval processesPartner closely with sales and bid teams on commercial opportunitiesProvide legal advice to senior leadership on a range of mattersAdvise on procurement frameworks, including central and local government agreementsSupport dispute management, including risk assessment and litigation considerationsProvide guidance across IT contracts, including IP, licensing, and service agreementsContribute to compliance by identifying and managing contractual riskSupport the General Counsel with governance, reporting, and M&A activitiesWhat we are looking forQualified legal professional, ideally a SolicitorStrong experience in commercial contract negotiationBackground in public sector or healthcare, or similar regulated environmentsExperience with IT contracts, licensing, and data protection conceptsStrong attention to detail with clear and effective written communicationProven ability to manage complex and competing prioritiesConfidence working with senior stakeholders and external advisersInterest in developing others and contributing to team growthWhy join usAt System C, you will be part of a collaborative, purpose-driven team working to improve outcomes across health and social care. We value ownership, integrity, and continuous improvement, and we support our people with flexible benefits, development opportunities, and a culture that recognises contribution and impact.Apply today and be part of something that truly makes a difference. Read Less
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  • S

    Product Manager  

    System C
    - Leeds
    Apply Now
    DescriptionPosition at System CAt System C, we create technology that... Read More
    DescriptionPosition at System CAt System C, we create technology that helps people deliver better care. As the UK’s leading health and social care software and services company, our platforms give professionals a complete view of the individual, supporting integrated services and improved outcomes.We are looking for a Product Manager to act as the voice of our customers using Social Care and Education solutions. This role is externally facing, commercially focused, and central to shaping products that matter in a complex, fast-changing environment.The role You will own the end-to-end product lifecycle for your portfolio, from concept through to end of life. Working closely with customers and internal teams, you will translate real-world problems into clear product direction and measurable value. You will collaborate with Engineering, Sales, Services, Finance, and senior leaders, balancing growth, support, technical debt, and legislative change. You will also represent your products in customer forums and industry events.What you will be doingCreating and owning product roadmaps and release plans aligned to company strategy.Using market insight, customer research, and data to inform prioritisation and investment decisions.Building and contributing to robust product business cases.Working with Engineering to agree delivery plans and unblock issues.Leading and supporting Product Owners and Business Analysts to ensure high-quality requirements and outcomes.Supporting go-to-market activity through clear value propositions, training materials, and sales enablement content.Monitoring market trends, competitors, and win or loss insight to keep products competitive.What you will bringSignificant experience managing software products in a commercial environment.Confidence working directly with customers and senior stakeholders.Strong commercial awareness and accountability for product performance.The ability to simplify complex topics and communicate with clarity.Experience leading or mentoring others in a product or delivery setting.Comfort working with ambiguity, change, and competing priorities.At System C, we value humility, ownership, collaboration, and integrity. We offer a supportive environment where people can grow and make a meaningful impact on health and social care.Apply today to help shape products that connect care and improve lives. Read Less
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  • S

    Implementation Consultant  

    System C
    - Leeds
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    DescriptionPosition at System CWe’re looking for a hands-on Implementa... Read More
    DescriptionPosition at System CWe’re looking for a hands-on Implementation Consultant to lead and co-lead small to mid-sized implementations from scoping to go-live. You’ll be the key contact during delivery - bringing users, project teams and product colleagues together to land successful deployments that improve outcomes across the care sector.What you’ll doOwn phases of structured implementation, from discovery and configuration through testing, training and go-live.Facilitate workshops with client project teams; turn requirements into clear configuration and release artefacts.Manage configuration specs, change requests and knowledge capture so everyone stays aligned.Support onsite and remote cutovers, hypercare and triage - helping users feel confident from day one.Track milestones and risks, feed lessons learned into service improvement, and keep communication flowing.What you’ll bringExperience delivering software implementations, ideally in a regulated environments.Experience implementing complex systems, e.g. finance, HRStrong planning, governance and stakeholder management skills; comfortable owning a workstream.Confident facilitator with excellent documentation, testing coordination and release discipline.Pragmatic problem-solver who stays calm in ambiguous, fast-moving situations and takes ownership.A collaborative style grounded in humility, integrity and a focus on doing the right thing.Knowledge of Corporate finance systems and basic financial accounting principles.Experience of File imports and exports, including requirements gathering through to implementation and testing.Excellent communication skills in order to support and provide guidance at all levels.Desirable TraitsKnowledge of Corporate finance systems and basic financial accounting principles.Experience of File imports and exports, including requirements gathering through to implementation and testing.Possess strong analytical skills and strong data-evaluation skills (e.g. SQL).Experience of Social Care finance in both Adults' and Children's services.Knowledge of Financial Assessment for Social Care.Why System C You’ll join a friendly, purposeful team building technology that genuinely matters. We invest in your growth, offer flexible benefits, and recognise people who go above and beyond. Expect supportive colleagues, meaningful work and room to progress.The practical bitsCompetitive salary with flexible benefitsHybrid working and UK client travel when neededOngoing learning and clear development pathwaysReady to make an impact? Apply today. Read Less
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  • S

    Product Owner  

    System C
    - Leeds
    Apply Now
    DescriptionPosition at System CSystem C builds technology that joins u... Read More
    DescriptionPosition at System CSystem C builds technology that joins up health and social care services. We’re looking for a Product Owner to take end-to-end ownership of the product backlog for one of our market-leading solutions, working closely with Product Management, Engineering, UX and customers to deliver outcomes that matter. You’ll translate real user needs into clear user stories and acceptance criteria ensuring efficient delivery and testability, prioritise ruthlessly, and guide the team through delivery to release.What you’ll be doingConvert product requirements into well-formed user stories, acceptance criteria and supporting collateral (e.g. release notes, document to support usage and implementation).Own and prioritise the backlog, providing visibility and direction to sprint goals and release plans ensuring alignment with Product Management and the linked business goals.Act as the voice of Product and the customer within the development process and have decision making responsibility on how the requirements are met to deliver the customer value.Collaborate with Engineering and UI/UX, joining ceremonies, clarifying scope and removing blockers.Run customer show & tells and focus groups to validate value and sharpen requirements.Track progress against agreed release dates, managing risks, dependencies and stakeholder expectations.Become a domain expert, able to demo features internally and externally and contribute to go-to-market materials.About youPragmatic, collaborative communicator who adapts your message to the audience.Skilled at writing clean, simple stories and acceptance criteria; comfortable with lifecycle tools (e.g. Jira).Decisive and organised, with sound judgement on when to escalate.Thrive in ambiguous, fast-changing environments, showing humility, ownership and integrity.Why System C? Join a values-led team where pace, intelligence and agility are expected and supported. You’ll have room to grow, the freedom to make a visible impact, and colleagues who collaborate to deliver for clinicians, social workers and the communities they serve.Apply today to help us connect care. Read Less
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    Pre-Sales Consultant  

    System C
    - Leeds
    Apply Now
    DescriptionPosition at System CJoin System C and help shape the future... Read More
    DescriptionPosition at System CJoin System C and help shape the future of healthcare technology. As a Pre-Sales Consultant, you will play a central role in connecting NHS organisations with solutions that improve care delivery, operational efficiency and clinical outcomes.About the role This is a highly collaborative and customer-facing position where you will support the sales process through impactful demonstrations, workshops and solution storytelling. Working closely with Sales, Product, Technical and Bid teams, you will translate customer challenges into meaningful product narratives that resonate with clinical and operational stakeholders. You will engage with a wide range of audiences, from front-line users to senior decision-makers, helping them understand how System C’s solutions align with their priorities and deliver measurable value.What you will be doingDeliver engaging product demonstrations aligned to real NHS workflowsSupport customer discovery sessions, workshops and presentationsTranslate technical functionality into clear, outcome-focused benefitsContribute to bids and proposalsBuild strong relationships with internal teams and external stakeholdersMaintain awareness of NHS priorities, digital transformation and market trendsManage multiple opportunities in a fast-paced environmentDevelop reusable demonstration materials and continuously improve qualityWhat we are looking forExperience in pre-sales, healthcare IT, consulting or a customer-facing roleStrong understanding of NHS workflows and operational challengesConfident presenter with the ability to engage varied audiencesExcellent communication, organisation and problem-solving skillsCommercial awareness and a proactive, solution-focused mindsetAbility to manage multiple priorities with pace and ownershipDesirable experience includes working with PAS, EPR or other healthcare systems, as well as exposure to NHS procurement or digital transformation programmes.Why join System C At System C, we focus on meaningful work that improves lives. You will be supported to grow your expertise, collaborate across teams and build a long-term career in a supportive and inclusive environment. We value ownership, integrity, teamwork and continuous improvement.If you are motivated by making a real impact in healthcare and enjoy working in a fast-moving environment, we would love to hear from you.Apply today Read Less
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  • S

    Implementation Consultant  

    System C
    - Edinburgh
    Apply Now
    DescriptionPosition at System CAt System C, we deliver technology that... Read More
    DescriptionPosition at System CAt System C, we deliver technology that connects and transforms health and care. We are looking for an Implementation Consultant to join our Professional Services team and play a key role in helping NHS customers realise real, measurable benefits from our market-leading software.This is a client-facing role where you will work closely with healthcare organisations to implement solutions that improve clinical and operational workflows. You will balance customer needs, project constraints, and quality delivery, taking ownership of your work while collaborating as part of one team.What you will be doingLeading and supporting the implementation of System C solutions and integrated third-party software.Running product demonstrations and configuration design workshops, clearly explaining workflows and benefits.Undertaking gap analysis to ensure solutions support current and future operational processes.Promoting best practice while respecting client confidentiality.Supporting user acceptance testing, go-live activity, and early-life support.Contributing to internal testing by identifying, investigating, and escalating software issues.Supporting data migration activities and resolving configuration-related challenges.Acting as a trusted point of contact for customers, including managing and escalating issues appropriately.Attending project boards and stakeholder meetings to represent System C professionally.What you will bringExperience working in or with the NHS, with a strong understanding of healthcare operations.Proven experience in system implementation, project delivery, or professional services roles.Confidence working with a wide range of stakeholders in busy, deadline-driven environments.Experience delivering training, testing, and implementation support.Strong communication, presentation, and relationship-building skills.A practical, organised approach and the confidence to take ownership.Willingness to travel as required.PRINCE2 Practitioner certification is desirable but not essential.Why System C? You will join a supportive, collaborative environment where integrity, ownership, and continuous improvement matter. We offer flexible benefits, ongoing professional development, and the chance to work on technology that genuinely improves health and care outcomes.Apply today and be part of a team making a real impact across the NHS. Read Less
    Apply Now
  • S

    Implementation Consultant  

    System C
    - Nottingham
    Apply Now
    DescriptionPosition at System CAt System C, we deliver technology that... Read More
    DescriptionPosition at System CAt System C, we deliver technology that connects and transforms health and care. We are looking for an Implementation Consultant to join our Professional Services team and play a key role in helping NHS customers realise real, measurable benefits from our market-leading software.This is a client-facing role where you will work closely with healthcare organisations to implement solutions that improve clinical and operational workflows. You will balance customer needs, project constraints, and quality delivery, taking ownership of your work while collaborating as part of one team.What you will be doingLeading and supporting the implementation of System C solutions and integrated third-party software.Running product demonstrations and configuration design workshops, clearly explaining workflows and benefits.Undertaking gap analysis to ensure solutions support current and future operational processes.Promoting best practice while respecting client confidentiality.Supporting user acceptance testing, go-live activity, and early-life support.Contributing to internal testing by identifying, investigating, and escalating software issues.Supporting data migration activities and resolving configuration-related challenges.Acting as a trusted point of contact for customers, including managing and escalating issues appropriately.Attending project boards and stakeholder meetings to represent System C professionally.What you will bringExperience working in or with the NHS, with a strong understanding of healthcare operations.Proven experience in system implementation, project delivery, or professional services roles.Confidence working with a wide range of stakeholders in busy, deadline-driven environments.Experience delivering training, testing, and implementation support.Strong communication, presentation, and relationship-building skills.A practical, organised approach and the confidence to take ownership.Willingness to travel as required.PRINCE2 Practitioner certification is desirable but not essential.Why System C? You will join a supportive, collaborative environment where integrity, ownership, and continuous improvement matter. We offer flexible benefits, ongoing professional development, and the chance to work on technology that genuinely improves health and care outcomes.Apply today and be part of a team making a real impact across the NHS. Read Less
    Apply Now
  • S

    Product Owner  

    System C
    - Nottingham
    Apply Now
    DescriptionPosition at System CSystem C builds technology that joins u... Read More
    DescriptionPosition at System CSystem C builds technology that joins up health and social care services. We’re looking for a Product Owner to take end-to-end ownership of the product backlog for one of our market-leading solutions, working closely with Product Management, Engineering, UX and customers to deliver outcomes that matter. You’ll translate real user needs into clear user stories and acceptance criteria ensuring efficient delivery and testability, prioritise ruthlessly, and guide the team through delivery to release.What you’ll be doingConvert product requirements into well-formed user stories, acceptance criteria and supporting collateral (e.g. release notes, document to support usage and implementation).Own and prioritise the backlog, providing visibility and direction to sprint goals and release plans ensuring alignment with Product Management and the linked business goals.Act as the voice of Product and the customer within the development process and have decision making responsibility on how the requirements are met to deliver the customer value.Collaborate with Engineering and UI/UX, joining ceremonies, clarifying scope and removing blockers.Run customer show & tells and focus groups to validate value and sharpen requirements.Track progress against agreed release dates, managing risks, dependencies and stakeholder expectations.Become a domain expert, able to demo features internally and externally and contribute to go-to-market materials.About youPragmatic, collaborative communicator who adapts your message to the audience.Skilled at writing clean, simple stories and acceptance criteria; comfortable with lifecycle tools (e.g. Jira).Decisive and organised, with sound judgement on when to escalate.Thrive in ambiguous, fast-changing environments, showing humility, ownership and integrity.Why System C? Join a values-led team where pace, intelligence and agility are expected and supported. You’ll have room to grow, the freedom to make a visible impact, and colleagues who collaborate to deliver for clinicians, social workers and the communities they serve.Apply today to help us connect care. Read Less
    Apply Now
  • S

    Pre-Sales Consultant  

    System C
    - Nottingham
    Apply Now
    DescriptionPosition at System CJoin System C and help shape the future... Read More
    DescriptionPosition at System CJoin System C and help shape the future of healthcare technology. As a Pre-Sales Consultant, you will play a central role in connecting NHS organisations with solutions that improve care delivery, operational efficiency and clinical outcomes.About the role This is a highly collaborative and customer-facing position where you will support the sales process through impactful demonstrations, workshops and solution storytelling. Working closely with Sales, Product, Technical and Bid teams, you will translate customer challenges into meaningful product narratives that resonate with clinical and operational stakeholders. You will engage with a wide range of audiences, from front-line users to senior decision-makers, helping them understand how System C’s solutions align with their priorities and deliver measurable value.What you will be doingDeliver engaging product demonstrations aligned to real NHS workflowsSupport customer discovery sessions, workshops and presentationsTranslate technical functionality into clear, outcome-focused benefitsContribute to bids and proposalsBuild strong relationships with internal teams and external stakeholdersMaintain awareness of NHS priorities, digital transformation and market trendsManage multiple opportunities in a fast-paced environmentDevelop reusable demonstration materials and continuously improve qualityWhat we are looking forExperience in pre-sales, healthcare IT, consulting or a customer-facing roleStrong understanding of NHS workflows and operational challengesConfident presenter with the ability to engage varied audiencesExcellent communication, organisation and problem-solving skillsCommercial awareness and a proactive, solution-focused mindsetAbility to manage multiple priorities with pace and ownershipDesirable experience includes working with PAS, EPR or other healthcare systems, as well as exposure to NHS procurement or digital transformation programmes.Why join System C At System C, we focus on meaningful work that improves lives. You will be supported to grow your expertise, collaborate across teams and build a long-term career in a supportive and inclusive environment. We value ownership, integrity, teamwork and continuous improvement.If you are motivated by making a real impact in healthcare and enjoy working in a fast-moving environment, we would love to hear from you.Apply today Read Less
    Apply Now
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