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Swissport
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  • Aircraft Cleaning Agent - 30 hour - Belfast City Airport  

    - Belfast
    Overview Job Title: Aircraft Cleaning ServicesCompany: SwissportLocati... Read More
    Overview Job Title: Aircraft Cleaning ServicesCompany: SwissportLocation: Belfast City AirportContract Type: Part TImeHours: 30 hours per week, between Monday – Sunday (shift work)Salary: £12.91 per hour


    About the Company:Swissport is an award winning, leading provider of ground and air cargo services, dedicated to delivering efficient and reliable solutions to airlines and airports worldwide.About the Role:As an Aircraft Cleaning Agent with Swissport, you will play a pivotal role in ensuring the cleanliness and presentation of aircraft interiors, contributing to a positive passenger experience. Responsibilities Key Responsibilities:Thoroughly clean and sanitize aircraft interiors, including passenger seating areas, galleys, lavatories, and crew rest compartments.Vacuum, sweep, mop, and disinfect floors to maintain cleanliness standards and ensure passenger safety and comfort.Dispose of waste and hazardous materials in accordance with established procedures and safety regulations.Restock and replenish supplies such as towels, blankets, and toiletries as needed.Perform routine inspections to identify and report any maintenance issues or cleanliness concerns to the appropriate personnel.Adhere to all safety protocols, including the proper use of personal protective equipment (PPE) and chemical handling procedures.Ensure deployment of the environmental processes and procedures. QHSE Manual Qualifications Qualifications:Previous experience in aircraft cleaning or janitorial services is preferred but not required.Attention to detail and a commitment to maintaining high cleanliness standards.Ability to work efficiently in a fast-paced and physically demanding environment.Strong communication skills and the ability to work effectively as part of a team.Flexibility to work a variety of shifts, including early mornings, evenings, weekends, and holidays.Benefits:Access to Employee Assistance Programme and wellness initiatives.Comprehensive training and development programmes.Free onsite parking whilst at workRetirement savings plan with employer contributions.Career advancement opportunities within the aviation industry.Join Swissport and become part of a dynamic team dedicated to delivering excellence in customer service and aviation operations. Swissport is an equal opportunity employer committed to diversity and inclusion in the workplace. Read Less
  • Aircraft Cleaner - Nights Only  

    - Derby
    Overview Job Title: Aircraft Cleaner- Nights OnlyCompany: SwissportLoc... Read More
    Overview Job Title: Aircraft Cleaner- Nights OnlyCompany: SwissportLocation: EMA - East Midlands AirportContract Type: Fixed Term until 31st October 2026Hours: 30 hours per week, between Monday – Sunday (shift work), Salary: £12.91 Per hourAbout the Company:Swissport is an award winning, leading provider of ground and air cargo services, dedicated to delivering efficient and reliable solutions to airlines and airports worldwide.About the Role:As an Aircraft Cleaning Agent with Swissport, you will play a pivotal role in ensuring the cleanliness and presentation of aircraft interiors, contributing to a positive passenger experience. Responsibilities Key Responsibilities:Thoroughly clean and sanitize aircraft interiors, including passenger seating areas, galleys, lavatories, and crew rest compartments.Vacuum, sweep, mop, and disinfect floors to maintain cleanliness standards and ensure passenger safety and comfort.Dispose of waste and hazardous materials in accordance with established procedures and safety regulations.Restock and replenish supplies such as towels, blankets, and toiletries as needed.Perform routine inspections to identify and report any maintenance issues or cleanliness concerns to the appropriate personnel.Adhere to all safety protocols, including the proper use of personal protective equipment (PPE) and chemical handling procedures. Qualifications Qualifications:Previous experience in aircraft cleaning or janitorial services is preferred but not required.Attention to detail and a commitment to maintaining high cleanliness standards.Ability to work efficiently in a fast-paced and physically demanding environment.Strong communication skills and the ability to work effectively as part of a team.Flexibility to work a variety of shifts, including early mornings, evenings, weekends, and holidays.Benefits:Access to Employee Assistance Programme and wellness initiatives.Comprehensive training and development programmes.Free onsite parking whilst at workEmployee discounts on travel and retail products.Retirement savings plan with employer contributions.Career advancement opportunities within the aviation industry.Join Swissport and become part of a dynamic team dedicated to delivering excellence in customer service and aviation operations. Whether you're seeking a flexible part-time role or a career with potential for growth, we encourage you to Read Less
  • Customer Services (Passenger Services) Team Leader  

    - London
    Overview Job SummaryTo provide professional supervision on a shift bas... Read More
    Overview Job SummaryTo provide professional supervision on a shift basis to the Passenger Service team to ensure the highest standards of quality, customer service, punctuality and health and safety are maintained.In ASC Handling terms, this is the equivalent to a SUPERVISOR. Responsibilities Job ResponsibilitiesSupervise, motivate and organise the Customer Service Agents on shift to ensure that Airline quality and punctuality standards and Swissport performance standards are met in the most cost effective-fashion.Review the performance of all agents on shift, to identify areas for improvement, to provide immediate training and to refer for further training where appropriate, to maintain the highest level of effectiveness and professionalism.Act as the first line contact for all staff on shift, in order to help staff solve problems accurately and with customer and Swissport guidelines.To act as a role model in all dealings with others and to ensure new staff are coached and supported to reach optimum performance as quickly as possible, in order to aid retention and development of staff. To deal effectively with passengers ineligible to fly or causing difficulties, in a professional effective manner, in order to minimise disruption on station or delay to normal activities.To consistently work in a safe and effective manner, to ensure that any action taken does not cause a risk either to themselves or any other party. To promptly implement appropriate emergency procedures as required and report all safety and security risks, promptly and through the correct channels.Forge professional and effective working relationships with own team, supervisors, airline customers and their representatives, in order to maintain and develop Swissport's reputation. To willingly share knowledge and own experience with colleagues and act in a cooperative manner to ensure customer service is continuously improved. Consistently demonstrate a high standard of appearance and time keeping, in order to maintain the visual and professional status of SwissportUndertake additional duties assigned by the Passenger Supervisor, Duty Manager or Terminal Operations Manager.Ensure compliance with all SOPs and policies in order to meet or exceed regulatory standards and deliver the desired customer service experienceEnsure all safety and security processes and procedures are complied with at all times Manage and contribute towards change within the operational environment and maintain commercial awareness in identifying new business opportunities Any other duties that may be required Qualifications Qualifications and CompetenciesIn possession of at least three GCSE’s / O Level or Leaving Cert (and equivalent)Microsoft Office (Excel, Work, PowerPoint) skills and experience requiredMinimum 1 years' experience or equivalent in a Customer Service roleFlexible to work on various shifts (days, evening, nights, weekends, and holidays)Ability to speak and understand the English languageAbility to travel to the airport at times where public transport is not availableExcellent communication skills (written and verbal)Must be able and willing to type and learn airline specific computer systemsAbility to follow processes and procedures and apply flexible approach when requiredWillingness to work in inclement weather if requiredPassionate about customer serviceLeadership and people management skillsA proven ability to problem solving and decision making experiencesPlanning, organisational skills with effective communication skills both verbally and writtenCommitment to continuous improvement and must have relevant work experienceSelf motivated and able to work independentlyPrevious experience working in an aviation environment is desiredAbility to speak additional languages is desiredA good understanding of all regulatory and recommended procedures that relate to the airport environment Read Less
  • Control Centre Supervisor  

    - Birmingham
    Overview Control Centre Supervisor Location: BHX CargoReports to: ICC... Read More
    Overview Control Centre Supervisor Location: BHX CargoReports to: ICC Overall ManagerHours: 37. hours (including various shifts, nights, weekends, earlies and lates)Are you a proactive leader with a keen eye for safety and compliance? Swissport UK is looking for an ICC Supervisor to oversee real-time monitoring of telematics and safety camera data, ensuring swift incident response and operational efficiencyThe ICC Supervisor is responsible for overseeing the ICC team during shifts, ensuring real-time monitoring and management of telematics and safety camera data. They play a key role in incident response, ensuring swift and effective handling of safety and compliance issues. Responsibilities Supervise ICC agents to ensure accurate monitoring and reporting of GSE movements and incidents.Analyse telematics and camera footage to identify potential safety concerns.Act as the first point of escalation for operational and safety incidents.Ensure compliance with safety protocols and escalate issues to the ICC Overall Manager when necessary.Coordinate with ground operations, maintenance, and safety teams to investigate and resolve incidents.Train and mentor ICC agents, ensuring adherence to best practices.Prepare shift reports and incident summaries for management. Qualifications Experience in a supervisory role within an operations or control room environment.Strong knowledge of telematics and monitoring technologies.Ability to make quick decisions under pressure.Excellent communication and coordination skills.Attention to detail and strong analytical abilities.Aviation, logistics, or transport industry experience is an advantage.Join Swissport UK and play a critical role in ensuring safety, compliance, and operational excellence. Apply today! Read Less
  • Cargo Facility Cleaning - PART TIME - UK  

    - London
    Overview Job Title: Cargo Facility CleanerCompany: SwissportLocation:... Read More
    Overview Job Title: Cargo Facility CleanerCompany: SwissportLocation: Cargo - Stansted AirportContract Type: Fixed Term - 12 Months Hours: Part Time 22.5hrs per week Salary: £13.07 per hour Job Summary:To provide an efficient professional cleaning service as per Health & Safety requirements. Abide to the relevant airport policies and our own company policies and procedures. Health and Safety Policies, Ramp Awareness and Operational Excellence will play a key part in this role. Project a smart able attitude to our customers through, thorough work practices and excellent customer service. The individual for this role should have good communication skills and the ability to deal with customers and staff in a positive and motivational manner. They will need the ability to react quickly to given situations, using innovative, creative solutions, and not be afraid of becoming one of the team if the situation demands it. All our staff are expected to be flexible in their duties and their rosters due to the ever-changing nature of our business. Responsibilities Key Responsibilities:The following responsibilities are associated with this job role:• Carry out delegated cleaning tasks to a high standard using approved cleaning materials and equipment.• To clean offices and associated work locations• To report any visible facility faults to your supervisor/duty manager• Report any health and safety matters that give you concern to your supervisor / duty manager.• Preparation of stores prior / between / after to carrying out cleans keeping track of cleaning supplies and equipment, restocking as needed. Unit cleanliness, our units must be kept to the standard our customers expect on their offices.• Carry out any other duties connected to our contracts to ensure our customers receive a high –class product• Follow health and safety regulations, using cleaning chemicals safely and effectively.• Comply with the company policies and procedures ensuring they are always adhered to.• Undertake occasional deep cleaning tasks, including window cleaning and carpet cleaning.• Other duties as assigned Qualifications Candidate Profile: Essential:• Proven experience gained in either Cleaning, Aviation, Ground Handling or similar industry• Ability to work independently with minimal supervision and use own initiative• Must be able to obtain and retain a Full Airside Pass Desirable:• Good time management skills.• Attention to detail.• Familiarity with health and safety regulations.Benefits:Access to Employee Assistance Programme and wellness initiatives.Comprehensive training and development programmes.Free onsite parking whilst at workJoin Swissport and become part of a dynamic team dedicated to delivering excellence in customer service and aviation operations. Swissport is an equal opportunity employer committed to diversity and inclusion in the workplace. Read Less
  • Baggage Hall Agent - FULL TIME - Heathrow Airport  

    - London
    Overview Job Title: Bag Hall AgentCompany: SwissportLocation: Heathrow... Read More
    Overview Job Title: Bag Hall AgentCompany: SwissportLocation: Heathrow AirportContract Type: Full TimeHours: 37.5 hours per week, between Monday – Sunday (shift work)Salary: £14.62 per hour About the Company:Swissport is an award winning, leading provider of ground and air cargo services, dedicated to delivering efficient and reliable solutions to airlines and airports worldwide.About the Role:As a Bag Hall Agent with Swissport, you will be responsible for handling and processing baggage in a timely and efficient manner to facilitate smooth operations within the airport environment. Responsibilities Key Responsibilities:Receive, sort, and load baggage onto conveyor belts and handling equipment for transportation to aircraft or storage areas.Utilise automated baggage handling systems and equipment to track, scan, and transfer luggage to designated flights or destinations.Ensure compliance with airline and airport security procedures and regulations while handling and processing baggage.Coordinate with airline representatives, ground crews, and other stakeholders to prioritise baggage handling and resolve any issues or discrepancies.Monitor and maintain the cleanliness, organisation, and safety of the bag hall area, including conveyor belts, sorting stations, and storage facilities.Report any equipment malfunctions, maintenance issues, or safety hazards to supervisors and follow established protocols for troubleshooting and resolution.Assist passengers with lost or delayed baggage inquiries, providing support and guidance in locating and retrieving their belongings.Adhere to Swissport’s standards of service excellence, professionalism, and teamwork in all interactions and tasks. Qualifications Qualifications:Previous experience in baggage handling, logistics, warehouse operations, or a similar role is preferred.Strong attention to detail and the ability to work efficiently in a fast-paced environment with strict deadlines and priorities.Excellent communication skills and the ability to interact professionally with colleagues, supervisors, and external stakeholders.Flexibility to work varied shifts, including early mornings, evenings, weekends, and holidays, based on operational requirements.Physical stamina and the ability to lift, carry, and manoeuvre heavy baggage and cargo items as needed.Must possess a valid FULL UK MANUAL driver's license and be able to pass a background checkBenefits:Access to Employee Assistance Programme and wellness initiatives.Comprehensive training and development programmes.Free onsite parking whilst at workRetirement savings plan with employer contributions.Career advancement opportunities within the aviation industry.Join Swissport and become part of a dynamic team dedicated to delivering excellence in customer service and aviation operations. Swissport is an equal opportunity employer committed to diversity and inclusion in the workplace. Read Less
  • Cargo Warehouse Agent (4pm-8pm) Mon-Friday  

    - Belfast
    Overview Ready for take off ? Join Swissport for an exciting career in... Read More
    Overview Ready for take off ? Join Swissport for an exciting career in aviation. This is a part-time permanent positionAs a Cargo Warehouse Agent, you will organize warehouse and storage facilities and arrange warehouse handling equipment and load/unload air cargo. You will maintain the required safety and quality standards as well as comply with Standard Operating Procedures (SOP) and company policies.This is a 20 hour per week role. Shifts are rostered to start between 4pm and 8pm . Pay rate is £13.55 per hour and will be paid on a monthly basis.  Responsibilities Job ResponsibilitiesLoading and unloading air cargo onto vehicles and storage areasPreparing and palletize cargo as needed Ensuring paperwork related to the cargo is correct Assuring proper handling and delivery of cargo and operation of related equipmentFollowing Dangerous Goods Requirements and RegulationsDelivering air cargo to appropriate recipient if requiredProviding special handling of live animals as required Driving and/or operate specialist equipment which may include vans, fork lift trucks, cargo dollies/trailers.Reporting all equipment malfunctions to the appropriate supervisor/managerComplying with all relevant legislation and airport authority and carrier security requirementsComplying with Swissport Standard Operating Procedures (SOP’s) Maintaining the highest standards of safety and security at all timesOther duties as assigned Qualifications Qualifications and CompetenciesA full driving licence desirableFlexible to work a variety of shifts (days, evening, nights, weekends, and public holidays) Ability to speak and understand the English language Ability to travel to the airport at times where public transport is not availableAbility to follow processes and procedures and apply flexible approach when requiredWillingness to work in inclement weatherAble to work in a manual environment and repeatedly lift up to 32kg throughout a shiftAble to work as a team in a fast paced environmentPrevious experience working in an aviation environment desirableThis is a 37.5-hour per week role. Shifts are rostered to start between 12:00 AM and 1:30 AM and finish between 8:30 AM and 9:30 AM. The first shift of the week typically begins at 11:59 PM on Sunday, and the final shift usually ends by 9:30 AM on Friday. Read Less
  • Customer Service Agent - PART TIME - Jersey Airport  

    - St Helier
    Overview Applicant MUST live on Jersey Island UK to apply Job Title: C... Read More
    Overview Applicant MUST live on Jersey Island UK to apply Job Title: Customer Service Agent Company: SwissportLocation: Jersey AirportContract Type: Part TimeHours: 20 hours per week, between Monday – Sunday (shift work)Salary: £15.07 per hourAbout the company:Swissport is an award winning, leading provider of ground and air cargo services, dedicated to delivering efficient and reliable solutions to airlines and airports worldwide.About the Role:As a Customer Service Agent with Swissport, you will be an integral part of our commitment to delivering exceptional service to passengers and clients alike Responsibilities Key Responsibilities:Greet passengers and provide friendly, professional assistance throughout their journey.Assist passengers with check-in procedures, luggage handling, and boarding processes.Handle inquiries and provide accurate information regarding flight schedules, baggage policies, and other relevant details.Ensure compliance with airline and airport regulations, including security and safety protocols.Collaborate with colleagues and stakeholders to maintain efficient and smooth operations.Resolve passenger concerns and complaints in a timely and effective manner, demonstrating empathy and understanding.Perform administrative tasks, including data entry, documentation, and reporting as required. Qualifications Qualifications:Prior experience in customer service, hospitality, or related fields is advantageous.Excellent communication skills, both verbal and written, with proficiency in English; additional language skills are a plus.Ability to work efficiently in a fast-paced environment while maintaining composure under pressure.Flexibility to work various shifts, including weekends, holidays, and evenings, based on operational needs.Demonstrated problem-solving abilities and a proactive approach to resolving issues.Attention to detail and accuracy in handling passenger information and documentation.Benefits:Access to Employee Assistance Programme and wellness initiatives.Comprehensive training and development programmes.Free onsite parking whilst at workEmployee discounts on travel and retail products.Retirement savings plan with employer contributions.Career advancement opportunities within the aviation industry.Join Swissport and become part of a dynamic team dedicated to delivering excellence in customer service and aviation operations. Swissport is an equal opportunity employer committed to diversity and inclusion in the workplace. Read Less
  • Airside Ramp Agent - FULL TIME - Jersey Airport  

    - St Helier
    Overview :Job Title: Ramp AgentCompany: SwissportLocation: Jersey Airp... Read More
    Overview :Job Title: Ramp AgentCompany: SwissportLocation: Jersey AirportContract Type: Full TimeHours: 37.5 hours per week, between Monday – Sunday (shift work)Salary: £15.69 per hour,About the Company:Swissport is an award winning, leading provider of ground and air cargo services, dedicated to delivering efficient and reliable solutions to airlines and airports worldwide.About the Role:In this role, you will play a crucial role in ensuring the safe and efficient handling of aircraft, passengers, and cargo. Responsibilities Key Responsibilities:Safely and efficiently load and unload baggage, cargo, and mail from aircraft.Marshal aircraft to and from gates, ensuring safe and precise positioning.Operate ground service equipment, such as tugs, belt loaders, and baggage carts, in a safe and responsible manner.Perform aircraft servicing tasks, including cabin cleaning, lavatory servicing, and water replenishment.Adhere to all safety and security procedures, including aircraft marshalling signals and hazardous material handling guidelines.Provide exceptional customer service to passengers and airline partners. Qualifications Qualifications:Previous experience in a similar role is preferred but not required.Ability to work in a fast-paced and physically demanding environment.Excellent communication and teamwork skills.Flexibility to work a variety of shifts, including weekends, evenings, and holidays.Must possess a valid driver's license and be able to pass a background checkBenefits:Access to Employee Assistance Programme and wellness initiatives.Comprehensive training and development programmes.Free onsite parking whilst at workRetirement savings plan with employer contributions.Career advancement opportunities within the aviation industry.Join Swissport and become part of a dynamic team dedicated to delivering excellence in customer service and aviation operations. Swissport is an equal opportunity employer committed to diversity and inclusion in the workplace. Read Less
  • Airside Ramp Agent - PART TIME - Jersey Airport  

    - St Helier
    Overview :Job Title: Ramp AgentCompany: SwissportLocation: Jersey Airp... Read More
    Overview :Job Title: Ramp AgentCompany: SwissportLocation: Jersey AirportContract Type: Part TimeHours: 20 hours per week, between Monday – Sunday (shift work)Salary: £15.23 per hour,About the Company:Swissport is an award winning, leading provider of ground and air cargo services, dedicated to delivering efficient and reliable solutions to airlines and airports worldwide.About the Role:In this role, you will play a crucial role in ensuring the safe and efficient handling of aircraft, passengers, and cargo. Responsibilities Key Responsibilities:Safely and efficiently load and unload baggage, cargo, and mail from aircraft.Marshal aircraft to and from gates, ensuring safe and precise positioning.Operate ground service equipment, such as tugs, belt loaders, and baggage carts, in a safe and responsible manner.Perform aircraft servicing tasks, including cabin cleaning, lavatory servicing, and water replenishment.Adhere to all safety and security procedures, including aircraft marshalling signals and hazardous material handling guidelines.Provide exceptional customer service to passengers and airline partners. Qualifications Qualifications:Previous experience in a similar role is preferred but not required.Ability to work in a fast-paced and physically demanding environment.Excellent communication and teamwork skills.Flexibility to work a variety of shifts, including weekends, evenings, and holidays.Must possess a valid driver's license and be able to pass a background checkBenefits:Access to Employee Assistance Programme and wellness initiatives.Comprehensive training and development programmes.Free onsite parking whilst at workEmployee discounts on travel and retail products.Retirement savings plan with employer contributions.Career advancement opportunities within the aviation industry.Join Swissport and become part of a dynamic team dedicated to delivering excellence in customer service and aviation operations. Swissport is an equal opportunity employer committed to diversity and inclusion in the workplace. Read Less

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