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• 

  Gym & Health Club Manager  

  Surya Hotels

  [fulltime] - Hertfordshire

  Posted: 12/12/2025

  Apply Now

  We're seeking a passionate Gym & Health Club Manager to lead our Healt... Read More

  We're seeking a passionate Gym & Health Club Manager to lead our Health Club and Gym Centre at Theobald's Hotel, as we embark on our journey to be the 'UK’s leading destination for holistic health,
  performance, and longevity' -  where modern bio-optimisation meets mindful
  living.This is a fantastic opportunity to be part of something fresh- as new facilities and treatments come on board; we're talking Hyperbaric Chambers, Ayurvedic treatments and nutrition, Cryotherapy, Red Light Therapy, Plunge pools, Lido- holistic health & spa treatments- the full Wellness package!Set in 55 acres on the Theobalds estate, near the M25, you will be at the heart of launching the  bespoke Health Club & Gym division- including set up & implementation of systems, procedures and service standards. You should be comfortable setting up operations from scratch- putting your stamp on things- creating and evolving processes as the business grows.The Gym & Health Club Manager will ensure that the Hotel's gym provides exceptional Customer Service to all guests and members, ensuring that quality standards are maintained whilst achieving maximum revenue and guest satisfaction.  The Gym & Health Club Manager leads the Health Club team, including leisure and fitness team; ensuring the facilities are maintained in great condition and available to our guests and members. With the Hotel & stunning grounds under full re-development,  relaunching and regenerating the leisure facilities in full- it's an exciting time to join the hotel to lead the Gym & Health Club; - 'Ownership with Personality'!The main duties of our Gym & Health Club Manager Role include:• Ensure the gym and all
  training areas deliver the agreed standards and operating procedures at all
  times.
  
  • Strong leadership on
  the gym floor, motivating and supporting members to achieve their fitness
  goals.
  
  • Design, implement, and
  oversee the Small Group Training / Classes programme, ensuring a structured and
  progressive training system.
  
  • Design, Deliver and manage a set
  number of Small Group Training/Classes programme or Personal Training sessions each week ensuring progressive trainining and engaging members.
  
  • Lead and develop the
  coaching team to ensure consistent, high-quality delivery across all sessions.
  
  • Create and manage team rotas to meet the needs of the business.
  
  • Actively increase and manage member
  onboarding, assessments, and progress reviews.
  
  · Develop
  and execute marketing campaigns, social media content, referral programmes, and
  community partnerships to attract and retain members.Our ideal Gym & Health Club Manager has:Minimum 3 years Hospitality and Leisure management experience.Passion for fitness and leisure industry with awareness of current wellness and fitness trendsLifeguard qualification, First Aid Qualification, Pool Responder and Pool Plant Qualification highly advantageousNVQ Level 3 or YMCA Gym Instructor qualifications.Excellent written and verbal communication and customer service skillsIn return we offer opportunities for you and your team to continue to develop, and autonomy for your Leisure division within the Management team of a thriving hotel. As our Gym & Health Club Manager you also benefit from;Cycle to Work Scheme24 hour free and confidential support through our Employee Assistance Programme, for you and your family during difficult times- including legal advice, welfare support and guidance, and financial grantsRetail & supermarket discountsOpportuninty to stream your wages as you earn, should you need urgent access to funds, ability to save and financial webinarsDevelopment opportunities through formal training, qualifications and apprenticeship programmesTeam discounts, including Leisure membership and discounts on restaurants and Hotel stays in Group- up to 50% offDiscounted bus schemeIncreasing annual leaveOn site parkingSurya Hotels is one of the UK’s leading niche hotel groups, with a rapidly expanding portfolio of outstanding properties, situated in some of the UK’s most idyllic settings, from historic Suffolk and Norfolk towns, Essex City, Hertfordshire villages or coastal resorts to picturesque Surrey villages.
  
  Our hospitality family has a ‘best in class’ ethos to exceed our guest expectations; creating experiences that embrace our heritage locations, our people and the communities we work within.
  
  We aim to consistently deliver best in class experiences with personality and warmth. From our warm welcome, to our ‘See-you-again-soon’ Goodbye.
  
  Stay. Explore. Discover. 
  Read Less

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• 

  Receptionist  

  Surya Hotels

  [fulltime] - Essex

  Posted: 12/12/2025

  Apply Now

  This is a great opportunity to take on the next steps in your hospital... Read More

  This is a great opportunity to take on the next steps in your hospitality career and be part of a hotel reception team with Surya Hotels, reporting to & working with the hotels Senior management team to maximise guest experience.  In a new era in hospitality, make your mark and really drive it forwards, embracing our ‘Ownership with Personality’ values.The Dragonfly Colchester hotel offers a relaxing and comfortable place to stay whether travelling for business or leisure. With Colchester’s historic City Centre just a few minutes away and the beautiful Essex countryside close by, it’s the ideal base from which to explore the local area. Inside the Dragonfly Hotel in Colchester, you’ll find every amenity that’s required for our guests to feel like it’s a home from home in one of our 50 rooms, such as free WiFi, 43” flat screen TVs, ironing & tea and coffee making facilities and gloriously welcoming Hypnos beds. Our family hotel offers a personalized experience at an extremely affordable price.
  We’re looking for someone who can maintain a positive and calm outlook, a friendly approach, can communicate effectively both verbally and in writing, carry out instructions, be able to pay close attention to detail and a desire to provide exceptional customer service.To succeed within the role you must have previous experience of working within a hotel reception and knowledge of hotel reservations systems. You should also have good sales ability, an approachable manner, and knowledge of the MS Office suite.Duties and responsibilities will include:taking reservations,dealing with guests’ enquiries and assistance,check-ins and check-outs,taking payments,answering calls and emails and ensuring a high level of customer service at all times.If the above role interests you please get in contact with us, we look forward to hearing from you soon.In return for your commitment and enthusiasm for your role we offer you great opportunities to advance your career in Hospitality, Apprenticeships learning, access to our Employee Assistance Programme through Hospitality Action, Auto-enrolment pension and our new Wagestream facility.As a Company within Flying Trade Group's family of businesses we own and run 13 hotels and bars throughout East Anglia and Surrey. Surya Hotels' sister Companies in Flying Trade Group operate in Food Manufacturing, Construction, Property and Leisure. We're a diverse and dynamic Group, come join the family! Read Less

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• 

  Night Porter  

  Surya Hotels

  [fulltime] - Suffolk

  Posted: 12/12/2025

  Apply Now

  We are seeking enthusiastic, calm under pressure, team to be our next... Read More

  We are seeking enthusiastic, calm under pressure, team to be our next Night Porter, usually working a 4 on 4 off pattern of night shifts.In a new era in hospitality, make your mark and really drive it forwards, embracing our ‘Ownership with Personality’ values.Your responsibilities will include:Adopt a security and safety conscious attitude. Priority is to ensure our guest safety and satisfaction and safety of Hotel property- check house lists, complete fire and safety walks, maintain quiet sleeping areas throughout nights.Complete Night checklists, including reception audits (keys, invoices, preparing for next day), complete cleaning schedules, preparing conference rooms and event space, check guests in and out, providing support for guest queries, for late service and early morning wake calls as required, commence breakfast set up as required.Attend to any incidents throughout night service- responsible for checks and attendance in the event of a emergency services attendance.Experience and skills for role:Experience of Night Working (preferred)Superb Customer Service skills- gained on a reception desk or similar is highly advantageous.Minimum 1 years Hospitality experience preferred.Experience of presenting an environment that exceeds our Guest expectations.Excellent punctuality and attention to detail.With the historic town centre just a few minutes stroll away, there is easy access to top Bury St Edmunds shopping, stunning parks and annual festivals. There really is so much to do in the local area!
  
  Inside our stylish and modern rooms, you’ll find the full range of amenities available to make a stay very comfortable, including free WiFi, Flat Screen TVs, freshly cooked food, draft beer on tap and King Size Hypnos beds. Our family-run Bury St Edmunds hotel offers an amazing experience at an extremely competitive price.
  
  Our hotel also provides the perfect backdrop for any occasion from weddings to birthday parties to business meetings and more….a bite to eat on our outdoor terrace or relax in our remodeled Barley & Graze restaurant and bar with a cocktail before retiring to your spacious room. Our welcoming team ensure a stay with us is as effortless as it is enjoyable.
  With experience in guest services, ability to check guests in and out on systems and your calm methodical manner to ensure our guests and property is kept safe and secure during night-times you may be jus the person we're looking for!You will be an integral part of our hotel family, aspiring to exceed our guests needs, delivering a best in class service and creating experiences that embrace our heritage and the communities we work within.What we can offer you:Access to Employee Assistance Programme – helping our hospitality team through any difficult times 24 hours a day, 7 days a week.Stream (formerly WageStream) – we offer the ability to access your wages as you earn them, or save as you earn too!Discounted meals & stays across all of the groups hotels around the UKA development programme to continue your rise to becoming a “Hospitality Superstar”- We love to promote from within our teams - including apprenticeships, accredited and professional training.Bike to work schemeFlexible working hoursInclusion in tronc schemeAs a Company within Flying Trade Group's family of businesses we own and run 13 hotels and bars throughout East Anglia and Surrey. We're a diverse and dynamic Group, come join the family! Read Less

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