Field Based -This role will manage upwards of 20 nurse clinics across Scotland and the North of England.Closing Date - 21st MayPassionate about health and wellbeing? Love delivering exceptional Patient care? We have an exciting opportunity for an experienced nurse/nurse manager looking for a new challenge!
Reporting to the National Nurse Manager, the Regional Nurse Manager leads a team of our in-store Nurses’ to deliver safe and effective patient services and achieves commercial goals by providing direction and support to ensure all services are delivered in a consistent, professional and profitable manner, through optimal working practices.A typical day in this role includes:Operational
•Accountable for delivering the Nurse clinic and in store private services budget
•Lead, coach and develop the Nurse Team to deliver exceptional patient service, customer experience and develop a commercial plan that maximise all revenue opportunities.
•Also ensure that best practice on optimal working is implemented across all Nurse clinics
•Foster relationships with local Authorities, GPs, hospitals, businesses and other key stakeholders to help grow the business.
•Adheres to Standard Operating Procedures for all clinical practice and supports with the development of policies and guidelines
•Ensures best practice in the Nurse Clinic is adhered to and follows up on any areas of development recognised through clinic audits.
Customer Service
•Leads by example working to deliver ‘That Superdrug Feeling’ and a great Customer Experience in all aspects of the role, which can be demonstrated through the Superdrug Customer Experience Measure
•Actively promotes healthcare services to customers and key stake holders
People
•Lead or participate in recruitment as required and implement/support nurse induction programmes for new nursing colleagues
•Works alongside the National Nurse Manager to encourage a spirit of ‘one team’, nurturing a positive culture and promoting the sharing of best practice across the Nurse team.
•Communicates openly with the Nurse team and other departments and stakeholders to ensure they are fully informed on all relevant internal and external business matters
•Takes an active lead in the ongoing personal, professional and clinical learning and career development of the Nurse team
Professional
•Keeps up to date with the minimum requirements of clinical and operational knowledge and the provision of healthcare services across NHS, Public Health and Private Sector markets
•Ensures Information Governance and data protection policies are adhered to across the nurse team and manages responses required to any clinical incidentsWhat you’ll need to succeed
•You will need to have significant experience of successfully leading a team of clinical experts within a field-based role.
•You will understand the core principles of a retail or commercial business working environment
•You need to have some Revalidation lead experience.
•You are effective at planning and managing your time, ensuring you remain adaptable within a fast-paced commercial environment Due to the nature of the role, you will be required to undertake extensive and UK wide travel with the occasional overnight stays. Therefore, a full UK driving license is essential.Here’s what’s in it for you
· 33 days holiday rising to 38 days with length of service (inclusive of bank holidays)
· 2 staff discount codes for yourself and a family member or friend
· 30% discount on Superdrug Own Brand Product both in store and online
· Bonus potential (up to 25% of annual salary)
· Unrivalled Learning and Development program
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