<h1><strong>Partner Management Lead </strong></h1>
<h3><strong>About SumUp</strong></h3>
<p>We believe in the everyday hero — those who have the courage to follow their passion and the determination to realise their dreams.</p>
<p>Small business owners are at the heart of all we do, so we're creating powerful, easy-to-use financial solutions to help them run their businesses. With a founder’s mentality and a <em>team-first</em> attitude, our diverse teams across Europe, South America, and the United States work together to ensure that small business owners can be successful doing what they love.</p>
<h3><strong>Team Description</strong></h3>
<p>You’ll join our <strong>Partnerships Channel</strong> as the leader of the <strong>Partner Growth team</strong> — the team at the centre of SumUp’s integration and partner strategy.</p>
<p>The Partner Growth team is responsible for managing and growing SumUp’s partnership portfolio (ISVs, Reseller and Referrals). The team plays a crucial role in growing SumUp’s integration ecosystem and driving revenue and merchant acquisition through third-party POS integrations and other integrations to our POS (like Accounting, Booking, Ordering etc)<em>.</em> </p>
<p>This team has two core missions: <strong>Onboard and grow new integration partners</strong> and <strong>Accelerate merchant acquisition and revenue growth</strong> — by developing strong, collaborative relationships with existing partners and helping them unlock new business opportunities through SumUp’s products.</p>
<p>As <strong>Partner Management Lead</strong>, you’ll elevate this function — defining the structure, frameworks, and rhythm that enable scalable collaboration and measurable success. You’ll guide a talented team of 7 Partner Growth Managers, empowering them to think commercially, act strategically, and execute with precision.</p>
<p>You’ll also work closely with <strong>Product, Engineering, Revenue, and Partner Acquisition</strong> teams to ensure our integrations deliver impact — enabling merchants across Europe to thrive through better-connected, smarter business tools.</p>
<p>You’ll be based in our<a href="https://youtu.be/uWNyTvZGeew?si=IiJBUDQe8yJpOFwq"> London</a> office, working in an office-first setup with high-impact stakeholders across the company.</p>
<h3><strong>What You’ll Do</strong></h3>
<ul>
<li>Lead and develop the Partner Growth team (7 FTEs), setting a clear vision, KPIs, and scalable ways of working.</li>
<li>Build and implement a <strong>standardised onboarding framework</strong> for new ISVs, ensuring smooth handovers from Partner Acquisition to Product and Growth teams.</li>
<li>Introduce performance management systems to forecast, measure, and improve partner-driven revenue.</li>
<li>Create and roll out a <strong>commercial playbook</strong> to prioritise partners, segment portfolios, and scale activation and growth motions.</li>
<li>Partner cross-functionally with Product, RevOps, and Engineering to accelerate integrations and unblock partner initiatives.</li>
<li>Strengthen SumUp’s market positioning by developing sales materials and narratives that position us as the preferred payment partner for ISVs.</li>
<li>Balance strategic vision with hands-on problem solving, ensuring clarity, accountability, and performance across the team.</li>
</ul>
<h3><strong>You’ll Be Great for This Role If You</strong></h3>
<ul>
<li>Have <strong>8+ years of commercial experience</strong> (ideally in fintech or SaaS) and at least <strong>3 years of people leadership</strong> experience.</li>
<li>Have built or scaled <strong>partner management structures</strong>, KPIs, and playbooks.</li>
<li>Are <strong>data-driven</strong> and comfortable with Salesforce, dashboards, and performance analytics.</li>
<li>Have strong <strong>stakeholder management</strong> and cross-functional collaboration skills — you influence effectively across business and tech teams.</li>
<li>Combine <strong>strategic thinking</strong> with hands-on execution; you’re proactive, resilient, and solution-oriented.</li>
<li>Thrive in fast-changing environments and bring a <strong>growth mindset</strong> — leading by example and driving accountability in your team.</li>
</ul>
<h3 data-start="5127" data-end="5171"><strong data-start="5131" data-end="5169">Why You Should Join SumUp (London)</strong></h3>
<p data-start="5172" data-end="6193">🌎 Opportunity to work with a truly global, multicultural team from our central Covent Garden location, wrapped in historic charm and modern flair. This involves an office-first setup.<br data-start="5356" data-end="5359">🌈 Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced.<br data-start="5552" data-end="5555">🚀 Enrolment onto our VSOP program: you will own a stake in SumUp’s future success.<br data-start="5638" data-end="5641">🏖 Generous time off: enjoy 28 days of paid leave, plus bank holidays and special leaves.<br data-start="5730" data-end="5733">🏥 Health matters: Vitality health cover, including optical and dental.<br data-start="5804" data-end="5807">🚗 Life made easier: salary-sacrifice commuter benefits via Gogeta.<br data-start="5874" data-end="5877">💼 Financial security: retirement scheme (SumUp matches 7% when you contribute 5%).<br data-start="5960" data-end="5963">🛡 Peace of mind: life insurance from MetLife for 2× your salary.<br data-start="6028" data-end="6031">🌴 Break4me: 1-month sabbatical after 3 years of service.<br data-start="6088" data-end="6091">🔗 Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team</p>
<p>At SumUp, we’re on a mission to empower small businesses around the world with simple, affordable tools to help them start, run, and grow. More than 4 million merchants across 36 markets trust us as their financial partner — and we’re just getting started.</p>
<p>We’re a global team of 3,000+ people from over 90 nationalities, united by curiosity, collaboration, and care. Our<a href="https://youtu.be/1axu-TmW088?si=5NjHKNq5n-1GbXc2"> core values</a> and<a href="https://youtu.be/XEH_nmJ9KZ4?si=pr6TdFl98FhpD5KG"> culture</a> shape everything we do, fostering inclusion, learning, and belonging.</p>
<p>SumUp is proud to be an Equal Employment Opportunity employer, committed to building a safe, respectful, and diverse workplace where everyone can thrive.</p>
<p>👉 Explore more about our culture on our<a href="https://www.sumup.com/careers/"> careers site</a>, or follow us on<a href="https://www.linkedin.com/company/sumup/"> LinkedIn</a> and<a href="https://www.instagram.com/insidesumup/"> Instagram</a>.</p><div class="content-conclusion"><p><strong>Job Application Tip</strong></p>
<p><span style="font-weight: 400;">We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.</span></p></div>
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