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Stryker UK Limited
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  • Product Support Specialist  

    - Watford
    Work Flexibility: Field-basedThe Job's MissionTo grow Stryker's Joint... Read More
    Work Flexibility: Field-basedThe Job's MissionTo grow Stryker's Joint Replacement business by promoting Hip and Knee products to Orthopaedic Surgeons and optimizing customer service, growing existing accounts through technical expertise.The Product Support Specialist provides clinical product support to end users along with guidance and assistance during Mako surgical procedures.Essential ResponsibilitiesStryker Citizen always Demonstrates outstanding ethics. Treats customers and employees with respect, represents the company in the best possible light.Knowledge: Communicates essential benefits of products and their clinical applications.Customer Service: Acts with integrity and reactively delivers on commitments within the required timescales.Business Planning: Constructs a basic business plan with input from mentor/manager. Daily, weekly, and monthly planning decided in partnership with mentor and RSM.Sales Skills: Develops rapport. Understands the importance of relationships in selling. Using open questioning techniques to ascertain customer's needs and has good working knowledge of key brands to open opportunities for the sales team to sell. Uses customer troubleshooting opportunities to grow and protect the business.Commercial Awareness: Understands that there are multiple stakeholders in the decision-making process and asks appropriate questions to identify the stakeholders.Discretion/Latitude/Impact: Work is closely supervised, and specific direction provided by more experienced staff. Keeps supervisor informed regularly on status of work. Failure to achieve results can normally be overcome without serious effect on revenue or budget.Achieve sales results in line with the annual sales target and KPI metricsPlanning, prioritizing, and executing of required activities and customer support.Segmentation of the sales area and define a focus on the expansion of existing customers, as well as support for growing customers together with the Sales TeamSupport/maintenance of existing customers to maintain customer satisfaction/quality and collaboration with the Sales Team and other departments.Development of short and medium-term strategies in collaboration with the customer to secure/strengthen the Stryker position.Good communication and negotiation on an equal footing with customers, using reasonable and appropriate methods to ensure a profitable and sustainable relationshipMarket observations to strengthen own position and constant analysis of responsible areaAddress challenges with the customer and develop solutions (with support of RSM/Sales Team)Participate in in-house meetings to discuss organizational, development, and business issues and enhance relevant knowledge and skillsAdministration of IT based customer database/CRM-ToolClinical/Technical ExpertiseServe as front-line clinical and technical support to surgeons and hospital staff before, during and after surgical procedures.Train and guide surgeons and hospital staff in the use of Stryker’s Mako robot including set-up, breakdown and related intra-operative activities to ensure precise and successful surgical outcomes.Use proprietary software to prepare pre-operative CT scans for assigned cases and assist surgeons in pre-operative implant planning, implant sizing and positioning.Troubleshoot and solve technical issues related to the robot independently or field escalation matters appropriately.Partner with Field Service team effectively to ensure technical issues are resolved and maintenance is delivered.Build knowledge of Stryker implants and instrumentation and mastery of the robot and its different applications in order to become a trusted “go-to” for all case coverage types (robotic and manual).Educate surgeons and staff on the clinical benefits of the robot and best practices with confidence, enthusiasm and respect.Complete Mako 101 and 201 training for all robotic-assisted surgery applications. Obtain certification for each application needed to perform independent case coverage.Complete JR 101 and 201 training and develop an understanding of all basic manual procedures.Develop ability to competently cover complex primary and revision hip and knee procedures.Key Talents / Skill RequirementsExcellent communication skills with proficiency in spoken and written English.Outgoing and persuasive manner and ability to deal with people who hold differing beliefs or values.Confidence and persistence.Patience and self-motivation.Analytical and planning skills.Flexible approach to work to adapt to changes.Strong teamwork and networking skills.Commercial and business awareness.Valid driving license.Ability and self-confidence to meet the customer on an equal footing to discuss medical and economic issuesSales Skills – challenge the customerAssertivenessService and solution orientedOR experienceLearning skills – Ability to apply new skills at any time. Is open to new ideas.Self-employment: High self-organization skillsWillingness to travelPositive attitude, a "can do" solution orientated approach to succeed.Self-motivated, you take ownership of your workCollaborative partners, you build and leverage relationships to bring together ideas, data and insights to drive continuous improvements and ultimately to secure wins within your own team as well as in other teams/functions across the business.Teamwork is an integral part of this role.Goal Orientated, to thrive in this fast-paced environment you will stop at nothing to ensure you achieve your goals, keeping the patient/customer and their requirements squarely in focus, we want people who deliver safe and robust solutions.High Ethics & Integrity, we want you to win in the right way, that’s a fundamental building block of Stryker’s vision of being the most admired company in healthcare.Qualifications/ Experience0-1 years Sales experience with Diploma in related field. Higher Education advantageous.Market knowledge and Medical Background preferredFirst professional experience in sales of capital goods or consumables requiring explanation or many years of experience in clinics / ORTravel Percentage: 80% Read Less
  • Product Support Specialist  

    - Sutton
    Work Flexibility: Field-basedThe Job's MissionTo grow Stryker's Joint... Read More
    Work Flexibility: Field-basedThe Job's MissionTo grow Stryker's Joint Replacement business by promoting Hip and Knee products to Orthopaedic Surgeons and optimizing customer service, growing existing accounts through technical expertise.The Product Support Specialist provides clinical product support to end users along with guidance and assistance during Mako surgical procedures.Essential ResponsibilitiesStryker Citizen always Demonstrates outstanding ethics. Treats customers and employees with respect, represents the company in the best possible light.Knowledge: Communicates essential benefits of products and their clinical applications.Customer Service: Acts with integrity and reactively delivers on commitments within the required timescales.Business Planning: Constructs a basic business plan with input from mentor/manager. Daily, weekly, and monthly planning decided in partnership with mentor and RSM.Sales Skills: Develops rapport. Understands the importance of relationships in selling. Using open questioning techniques to ascertain customer's needs and has good working knowledge of key brands to open opportunities for the sales team to sell. Uses customer troubleshooting opportunities to grow and protect the business.Commercial Awareness: Understands that there are multiple stakeholders in the decision-making process and asks appropriate questions to identify the stakeholders.Discretion/Latitude/Impact: Work is closely supervised, and specific direction provided by more experienced staff. Keeps supervisor informed regularly on status of work. Failure to achieve results can normally be overcome without serious effect on revenue or budget.Achieve sales results in line with the annual sales target and KPI metricsPlanning, prioritizing, and executing of required activities and customer support.Segmentation of the sales area and define a focus on the expansion of existing customers, as well as support for growing customers together with the Sales TeamSupport/maintenance of existing customers to maintain customer satisfaction/quality and collaboration with the Sales Team and other departments.Development of short and medium-term strategies in collaboration with the customer to secure/strengthen the Stryker position.Good communication and negotiation on an equal footing with customers, using reasonable and appropriate methods to ensure a profitable and sustainable relationshipMarket observations to strengthen own position and constant analysis of responsible areaAddress challenges with the customer and develop solutions (with support of RSM/Sales Team)Participate in in-house meetings to discuss organizational, development, and business issues and enhance relevant knowledge and skillsAdministration of IT based customer database/CRM-ToolClinical/Technical ExpertiseServe as front-line clinical and technical support to surgeons and hospital staff before, during and after surgical procedures.Train and guide surgeons and hospital staff in the use of Stryker’s Mako robot including set-up, breakdown and related intra-operative activities to ensure precise and successful surgical outcomes.Use proprietary software to prepare pre-operative CT scans for assigned cases and assist surgeons in pre-operative implant planning, implant sizing and positioning.Troubleshoot and solve technical issues related to the robot independently or field escalation matters appropriately.Partner with Field Service team effectively to ensure technical issues are resolved and maintenance is delivered.Build knowledge of Stryker implants and instrumentation and mastery of the robot and its different applications in order to become a trusted “go-to” for all case coverage types (robotic and manual).Educate surgeons and staff on the clinical benefits of the robot and best practices with confidence, enthusiasm and respect.Complete Mako 101 and 201 training for all robotic-assisted surgery applications. Obtain certification for each application needed to perform independent case coverage.Complete JR 101 and 201 training and develop an understanding of all basic manual procedures.Develop ability to competently cover complex primary and revision hip and knee procedures.Key Talents / Skill RequirementsExcellent communication skills with proficiency in spoken and written English.Outgoing and persuasive manner and ability to deal with people who hold differing beliefs or values.Confidence and persistence.Patience and self-motivation.Analytical and planning skills.Flexible approach to work to adapt to changes.Strong teamwork and networking skills.Commercial and business awareness.Valid driving license.Ability and self-confidence to meet the customer on an equal footing to discuss medical and economic issuesSales Skills – challenge the customerAssertivenessService and solution orientedOR experienceLearning skills – Ability to apply new skills at any time. Is open to new ideas.Self-employment: High self-organization skillsWillingness to travelPositive attitude, a "can do" solution orientated approach to succeed.Self-motivated, you take ownership of your workCollaborative partners, you build and leverage relationships to bring together ideas, data and insights to drive continuous improvements and ultimately to secure wins within your own team as well as in other teams/functions across the business.Teamwork is an integral part of this role.Goal Orientated, to thrive in this fast-paced environment you will stop at nothing to ensure you achieve your goals, keeping the patient/customer and their requirements squarely in focus, we want people who deliver safe and robust solutions.High Ethics & Integrity, we want you to win in the right way, that’s a fundamental building block of Stryker’s vision of being the most admired company in healthcare.Qualifications/ Experience0-1 years Sales experience with Diploma in related field. Higher Education advantageous.Market knowledge and Medical Background preferredFirst professional experience in sales of capital goods or consumables requiring explanation or many years of experience in clinics / ORTravel Percentage: 80% Read Less
  • Product Manager - Joint Replacement  

    - Epping
    Description We are seeking a highly skilled and motivated Product Mana... Read More
    Description We are seeking a highly skilled and motivated Product Manager to join our growing Joint Replacement business. In this role, you will be one of two Product Managers partnering closely with the UK Education Manager to drive the success of the JR portfolio across the southern region of the UK and working with our distributor in the Republic of Ireland.You will be responsible for the local execution of the European divisional strategy, promoting innovative products that improve patients’ lives. This position operates within a matrixed organization, requiring close interaction with a wide range of stakeholders across national and regional levels, including sales, marketing, medical education, and other cross-functional teams.Your contributions will be critical in supporting sales efforts, enhancing product adoption, and elevating customer engagement for Stryker’s Joint Replacement solutions.This is more than just a job —it’s a career opportunity that offers personal development, growth, and the potential to gain organizational influence. With Stryker, your career path can evolve in multiple directions, tailored to your strengths and ambitions.Stryker is one of the world’s leading medical technology companies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in Orthopaedics, Medical and Surgical and Neurotechnology that help improve patient and hospital outcomes.Your key responsibilities:You will partner with the sales organization to support, influence, and execute our JR (hip, knee, and robotics) commercial initiatives across the South of the UKStrategic Planning & ExecutionAssist in the execution of the annual marketing plan, supporting campaign rollouts and sales initiatives in collaboration with the sales team.Leverage marketing tools developed by brand teams — including customer-facing materials, sales support assets, brand literature, presentations, and campaign collateral to effectively support and promote the JR portfolio.Deliver training to the sales team on how to effectively utilize marketing materials developed by the Marketing teamManage purchase orders and track regional marketing spend in line with budget plans.Business Partnership & Leadership CollaborationAct as a strategic business partner to the Business Unit Director and Unit Managers and Regional Sales Managers (RSMs), providing marketing insights and support that drive commercial success.Assist with product forecasting by gathering input and insights from the field.Market Intelligence & Portfolio ManagementGather competitive market insights from the field to develop targeted marketing plans and campaigns.Support the launch of new products and the phase-out of legacy items by managing logistics, communication, and field team updates.Stakeholder Engagement & ManagementBuild and maintain strong relationships with key customers, including regular engagement with surgeons to support the sales process and strengthen brand loyalty.Organize logistics for TPEC's and Stryker education events, including venue booking, attendee coordination, and material preparation.Maintain a database of key customer and KOL interactions to support ongoing engagement plans. Assist in gathering customer feedback and field input to support data collection and reporting.Serve as the marketing lead for product-related inquiries and planning across the southern sales organization.Serve as the first point of contact for general marketing inquiries from the sales team and Indirect Channels, escalating complex queries when needed.Partner with the educational manager to align marketing efforts with national education strategies and ensure effective program delivery.Work with sales and education teams to ensure smooth delivery of surgeon engagement events and programs.Brand Execution & Cross-functional CollaborationWorking with the European Brand Team you will translate brand strategies into impactful, locally relevant campaigns by leveraging global and regional marketing tools, collateral, and messaging.Lead Targeting of attendance for all Stryker events. Raise profile and awareness of events and keep RSM’s and teams focused on driving attendance. Who we want:Customer-oriented achievers. Someone with an unparalleled work ethic and customer-focused attitude, keeping the customer at the top of their mind in everything they do. The primary customers being the sales team and surgeons.Game changers. People passionate about living out Stryker’s mission to make healthcare better.Relationship Builder. Someone who builds and maintains relationships internally and with key clients/customer groups that support and improve personal/team effectiveness. Challenger. Someone who will seek out the hard projects and work proactively to find just the right solutions.Accountable team player. Someone who collaborates effectively across the JR Marketing team that is based across Europe and is willing to roll up their sleeves to get the job done.What you need:University degree (e.g. BSc. /B.A. in business with an emphasis in marketing preferable, life sciences, or health related discipline)3+ years sales/marketing experience (medical device related field is preferable)Previous experience in selling or marketing orthopaedic products is a strong advantage. However, we also welcome highly engaged and motivated professionals who demonstrate passion, drive, and a strong ability to learn and adapt quickly in a dynamic, fast-paced environment.Excellent organizational, interpersonal, and analytical skills requiredYou will demonstrate a very high level of communication skills (verbal & written)Demonstrated proficiency in Microsoft Office (Excel, Word & PowerPoint)Demonstrates strong financial acumenFluency in English is essentialLocation: HybridTravel Percentage: Up to 40%Travel Percentage: 40% Read Less
  • Product Manager - Joint Replacement  

    - Nottingham
    Description We are seeking a highly skilled and motivated Product Mana... Read More
    Description We are seeking a highly skilled and motivated Product Manager to join our growing Joint Replacement business. In this role, you will be one of two Product Managers partnering closely with the UK Education Manager to drive the success of the JR portfolio across the southern region of the UK and working with our distributor in the Republic of Ireland.You will be responsible for the local execution of the European divisional strategy, promoting innovative products that improve patients’ lives. This position operates within a matrixed organization, requiring close interaction with a wide range of stakeholders across national and regional levels, including sales, marketing, medical education, and other cross-functional teams.Your contributions will be critical in supporting sales efforts, enhancing product adoption, and elevating customer engagement for Stryker’s Joint Replacement solutions.This is more than just a job —it’s a career opportunity that offers personal development, growth, and the potential to gain organizational influence. With Stryker, your career path can evolve in multiple directions, tailored to your strengths and ambitions.Stryker is one of the world’s leading medical technology companies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in Orthopaedics, Medical and Surgical and Neurotechnology that help improve patient and hospital outcomes.Your key responsibilities:You will partner with the sales organization to support, influence, and execute our JR (hip, knee, and robotics) commercial initiatives across the South of the UKStrategic Planning & ExecutionAssist in the execution of the annual marketing plan, supporting campaign rollouts and sales initiatives in collaboration with the sales team.Leverage marketing tools developed by brand teams — including customer-facing materials, sales support assets, brand literature, presentations, and campaign collateral to effectively support and promote the JR portfolio.Deliver training to the sales team on how to effectively utilize marketing materials developed by the Marketing teamManage purchase orders and track regional marketing spend in line with budget plans.Business Partnership & Leadership CollaborationAct as a strategic business partner to the Business Unit Director and Unit Managers and Regional Sales Managers (RSMs), providing marketing insights and support that drive commercial success.Assist with product forecasting by gathering input and insights from the field.Market Intelligence & Portfolio ManagementGather competitive market insights from the field to develop targeted marketing plans and campaigns.Support the launch of new products and the phase-out of legacy items by managing logistics, communication, and field team updates.Stakeholder Engagement & ManagementBuild and maintain strong relationships with key customers, including regular engagement with surgeons to support the sales process and strengthen brand loyalty.Organize logistics for TPEC's and Stryker education events, including venue booking, attendee coordination, and material preparation.Maintain a database of key customer and KOL interactions to support ongoing engagement plans. Assist in gathering customer feedback and field input to support data collection and reporting.Serve as the marketing lead for product-related inquiries and planning across the southern sales organization.Serve as the first point of contact for general marketing inquiries from the sales team and Indirect Channels, escalating complex queries when needed.Partner with the educational manager to align marketing efforts with national education strategies and ensure effective program delivery.Work with sales and education teams to ensure smooth delivery of surgeon engagement events and programs.Brand Execution & Cross-functional CollaborationWorking with the European Brand Team you will translate brand strategies into impactful, locally relevant campaigns by leveraging global and regional marketing tools, collateral, and messaging.Lead Targeting of attendance for all Stryker events. Raise profile and awareness of events and keep RSM’s and teams focused on driving attendance. Who we want:Customer-oriented achievers. Someone with an unparalleled work ethic and customer-focused attitude, keeping the customer at the top of their mind in everything they do. The primary customers being the sales team and surgeons.Game changers. People passionate about living out Stryker’s mission to make healthcare better.Relationship Builder. Someone who builds and maintains relationships internally and with key clients/customer groups that support and improve personal/team effectiveness. Challenger. Someone who will seek out the hard projects and work proactively to find just the right solutions.Accountable team player. Someone who collaborates effectively across the JR Marketing team that is based across Europe and is willing to roll up their sleeves to get the job done.What you need:University degree (e.g. BSc. /B.A. in business with an emphasis in marketing preferable, life sciences, or health related discipline)3+ years sales/marketing experience (medical device related field is preferable)Previous experience in selling or marketing orthopaedic products is a strong advantage. However, we also welcome highly engaged and motivated professionals who demonstrate passion, drive, and a strong ability to learn and adapt quickly in a dynamic, fast-paced environment.Excellent organizational, interpersonal, and analytical skills requiredYou will demonstrate a very high level of communication skills (verbal & written)Demonstrated proficiency in Microsoft Office (Excel, Word & PowerPoint)Demonstrates strong financial acumenFluency in English is essentialLocation: HybridTravel Percentage: Up to 40%Travel Percentage: 40% Read Less
  • Product Manager - Joint Replacement  

    - Coventry
    Description We are seeking a highly skilled and motivated Product Mana... Read More
    Description We are seeking a highly skilled and motivated Product Manager to join our growing Joint Replacement business. In this role, you will be one of two Product Managers partnering closely with the UK Education Manager to drive the success of the JR portfolio across the southern region of the UK and working with our distributor in the Republic of Ireland.You will be responsible for the local execution of the European divisional strategy, promoting innovative products that improve patients’ lives. This position operates within a matrixed organization, requiring close interaction with a wide range of stakeholders across national and regional levels, including sales, marketing, medical education, and other cross-functional teams.Your contributions will be critical in supporting sales efforts, enhancing product adoption, and elevating customer engagement for Stryker’s Joint Replacement solutions.This is more than just a job —it’s a career opportunity that offers personal development, growth, and the potential to gain organizational influence. With Stryker, your career path can evolve in multiple directions, tailored to your strengths and ambitions.Stryker is one of the world’s leading medical technology companies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in Orthopaedics, Medical and Surgical and Neurotechnology that help improve patient and hospital outcomes.Your key responsibilities:You will partner with the sales organization to support, influence, and execute our JR (hip, knee, and robotics) commercial initiatives across the South of the UKStrategic Planning & ExecutionAssist in the execution of the annual marketing plan, supporting campaign rollouts and sales initiatives in collaboration with the sales team.Leverage marketing tools developed by brand teams — including customer-facing materials, sales support assets, brand literature, presentations, and campaign collateral to effectively support and promote the JR portfolio.Deliver training to the sales team on how to effectively utilize marketing materials developed by the Marketing teamManage purchase orders and track regional marketing spend in line with budget plans.Business Partnership & Leadership CollaborationAct as a strategic business partner to the Business Unit Director and Unit Managers and Regional Sales Managers (RSMs), providing marketing insights and support that drive commercial success.Assist with product forecasting by gathering input and insights from the field.Market Intelligence & Portfolio ManagementGather competitive market insights from the field to develop targeted marketing plans and campaigns.Support the launch of new products and the phase-out of legacy items by managing logistics, communication, and field team updates.Stakeholder Engagement & ManagementBuild and maintain strong relationships with key customers, including regular engagement with surgeons to support the sales process and strengthen brand loyalty.Organize logistics for TPEC's and Stryker education events, including venue booking, attendee coordination, and material preparation.Maintain a database of key customer and KOL interactions to support ongoing engagement plans. Assist in gathering customer feedback and field input to support data collection and reporting.Serve as the marketing lead for product-related inquiries and planning across the southern sales organization.Serve as the first point of contact for general marketing inquiries from the sales team and Indirect Channels, escalating complex queries when needed.Partner with the educational manager to align marketing efforts with national education strategies and ensure effective program delivery.Work with sales and education teams to ensure smooth delivery of surgeon engagement events and programs.Brand Execution & Cross-functional CollaborationWorking with the European Brand Team you will translate brand strategies into impactful, locally relevant campaigns by leveraging global and regional marketing tools, collateral, and messaging.Lead Targeting of attendance for all Stryker events. Raise profile and awareness of events and keep RSM’s and teams focused on driving attendance. Who we want:Customer-oriented achievers. Someone with an unparalleled work ethic and customer-focused attitude, keeping the customer at the top of their mind in everything they do. The primary customers being the sales team and surgeons.Game changers. People passionate about living out Stryker’s mission to make healthcare better.Relationship Builder. Someone who builds and maintains relationships internally and with key clients/customer groups that support and improve personal/team effectiveness. Challenger. Someone who will seek out the hard projects and work proactively to find just the right solutions.Accountable team player. Someone who collaborates effectively across the JR Marketing team that is based across Europe and is willing to roll up their sleeves to get the job done.What you need:University degree (e.g. BSc. /B.A. in business with an emphasis in marketing preferable, life sciences, or health related discipline)3+ years sales/marketing experience (medical device related field is preferable)Previous experience in selling or marketing orthopaedic products is a strong advantage. However, we also welcome highly engaged and motivated professionals who demonstrate passion, drive, and a strong ability to learn and adapt quickly in a dynamic, fast-paced environment.Excellent organizational, interpersonal, and analytical skills requiredYou will demonstrate a very high level of communication skills (verbal & written)Demonstrated proficiency in Microsoft Office (Excel, Word & PowerPoint)Demonstrates strong financial acumenFluency in English is essentialLocation: HybridTravel Percentage: Up to 40%Travel Percentage: 40% Read Less
  • Work Flexibility: HybridAs a Program Manager, Real-World Evidence over... Read More
    Work Flexibility: HybridAs a Program Manager, Real-World Evidence oversees and manages the design and execution of multiple RWE studies to support clinical evidence needs. Working with key stakeholders, the role will execute on key RWE deliverables, establishstandards and best practices for RWE study design and reporting, and support the integration of real-world data sources as an essential part of the clinical evidence generation strategy for Stryker’s product portfolio.What You Will DoProvide strategic insight to evidence required by cross-functional project teams focused on market access, or sustaining product portfolios. The position will require global clinical insight into launch strategies across multiple regions Manage planning and communication with cross-functional teams to ensure proper execution and conduct of the clinical studies, leveraging collaborators and stakeholders Lead the design and execution of RWE studies in close collaboration with internal stakeholders from Clinical Strategy, Medical Affairs, Regulatory, HEOR, and CommercialEnsure scientific rigor and serve as a methodology expert for RWE generation; select and implement appropriate analytic methods aligned to research needsAuthor and/or oversee development of study protocols, reports, abstracts, and peer-reviewed publications using RWD and collaborate cross-functionally to integrate RWD into global publication strategiesEnsure scientific rigor and serve as a methodology expert for real-world evidence generation; select and implement appropriate analytic methods aligned to research needsCollaborate closely with data management and biostatistics functions to ensure data quality and deliver robust data analyses utilizing scientifically valid and accepted methodology for RWD Conduct feasibility assessment of relevant data sources for specific devices and indications to ensure data is fit-for-purposeCollaborate with academic institutions, health systems, registries and/or other health data partners to identifyadditionalreal-world data sources for medical device evidence generation.Ensure quality and performance standards for RWE projects are realistic and attained, and studies are conducted in line with quality/compliance frameworkIdentifiesareas of improvement with RWE processes and procedures, develops and implements best practices, and works to improve efficiencies and effectivenessParticipate in cross-functional and cross-divisional initiatives regarding RWEWhat you needDegree needed/PHD preferred8+ years relevant experience in epidemiology, pharmacoepidemiology,and/or observationalresearch in academia, a contract research organization, or the medical device or pharmaceutical industryHands-on experience with healthcare real-world data (RWD) sets such as patient registries, electronic medical records, hospital billing data, and insurance claims databasesA basic understanding of the clinical evidence needs in the global regulatory environment for clinical investigation, clinical evaluation, post-market clinical follow-up, and product ratings of medical devices and technologies that can be addressed using RWDA sophisticated understanding and ability to analyze and interpret quantitative data is required together with working knowledge of RWE/observational study design and methodology​Preferred Qualifications:Strong knowledge of standard statistical software (e.g.,SAS, R, Stata) is preferred and demonstrated ability to collaborate closely with statistical programmersExperience authoring study protocols, study reports, conference abstracts, and peer-reviewed publications using RWD preferredWell-developed interpersonal skills and the ability to work well independently as well as with colleagues and customersStrong organizational skills, with ability to effectively and efficiently handle multiple tasks simultaneously, with precision, and to adapt to changes in responsibilities and workloadsTravel Percentage: 10% Read Less
  • Product Support Specialist  

    - Guildford
    Work Flexibility: Field-basedThe Job's MissionTo grow Stryker's Joint... Read More
    Work Flexibility: Field-basedThe Job's MissionTo grow Stryker's Joint Replacement business by promoting Hip and Knee products to Orthopaedic Surgeons and optimizing customer service, growing existing accounts through technical expertise.The Product Support Specialist provides clinical product support to end users along with guidance and assistance during Mako surgical procedures.Essential ResponsibilitiesStryker Citizen always Demonstrates outstanding ethics. Treats customers and employees with respect, represents the company in the best possible light.Knowledge: Communicates essential benefits of products and their clinical applications.Customer Service: Acts with integrity and reactively delivers on commitments within the required timescales.Business Planning: Constructs a basic business plan with input from mentor/manager. Daily, weekly, and monthly planning decided in partnership with mentor and RSM.Sales Skills: Develops rapport. Understands the importance of relationships in selling. Using open questioning techniques to ascertain customer's needs and has good working knowledge of key brands to open opportunities for the sales team to sell. Uses customer troubleshooting opportunities to grow and protect the business.Commercial Awareness: Understands that there are multiple stakeholders in the decision-making process and asks appropriate questions to identify the stakeholders.Discretion/Latitude/Impact: Work is closely supervised, and specific direction provided by more experienced staff. Keeps supervisor informed regularly on status of work. Failure to achieve results can normally be overcome without serious effect on revenue or budget.Achieve sales results in line with the annual sales target and KPI metricsPlanning, prioritizing, and executing of required activities and customer support.Segmentation of the sales area and define a focus on the expansion of existing customers, as well as support for growing customers together with the Sales TeamSupport/maintenance of existing customers to maintain customer satisfaction/quality and collaboration with the Sales Team and other departments.Development of short and medium-term strategies in collaboration with the customer to secure/strengthen the Stryker position.Good communication and negotiation on an equal footing with customers, using reasonable and appropriate methods to ensure a profitable and sustainable relationshipMarket observations to strengthen own position and constant analysis of responsible areaAddress challenges with the customer and develop solutions (with support of RSM/Sales Team)Participate in in-house meetings to discuss organizational, development, and business issues and enhance relevant knowledge and skillsAdministration of IT based customer database/CRM-ToolClinical/Technical ExpertiseServe as front-line clinical and technical support to surgeons and hospital staff before, during and after surgical procedures.Train and guide surgeons and hospital staff in the use of Stryker’s Mako robot including set-up, breakdown and related intra-operative activities to ensure precise and successful surgical outcomes.Use proprietary software to prepare pre-operative CT scans for assigned cases and assist surgeons in pre-operative implant planning, implant sizing and positioning.Troubleshoot and solve technical issues related to the robot independently or field escalation matters appropriately.Partner with Field Service team effectively to ensure technical issues are resolved and maintenance is delivered.Build knowledge of Stryker implants and instrumentation and mastery of the robot and its different applications in order to become a trusted “go-to” for all case coverage types (robotic and manual).Educate surgeons and staff on the clinical benefits of the robot and best practices with confidence, enthusiasm and respect.Complete Mako 101 and 201 training for all robotic-assisted surgery applications. Obtain certification for each application needed to perform independent case coverage.Complete JR 101 and 201 training and develop an understanding of all basic manual procedures.Develop ability to competently cover complex primary and revision hip and knee procedures.Key Talents / Skill RequirementsExcellent communication skills with proficiency in spoken and written English.Outgoing and persuasive manner and ability to deal with people who hold differing beliefs or values.Confidence and persistence.Patience and self-motivation.Analytical and planning skills.Flexible approach to work to adapt to changes.Strong teamwork and networking skills.Commercial and business awareness.Valid driving license.Ability and self-confidence to meet the customer on an equal footing to discuss medical and economic issuesSales Skills – challenge the customerAssertivenessService and solution orientedOR experienceLearning skills – Ability to apply new skills at any time. Is open to new ideas.Self-employment: High self-organization skillsWillingness to travelPositive attitude, a "can do" solution orientated approach to succeed.Self-motivated, you take ownership of your workCollaborative partners, you build and leverage relationships to bring together ideas, data and insights to drive continuous improvements and ultimately to secure wins within your own team as well as in other teams/functions across the business.Teamwork is an integral part of this role.Goal Orientated, to thrive in this fast-paced environment you will stop at nothing to ensure you achieve your goals, keeping the patient/customer and their requirements squarely in focus, we want people who deliver safe and robust solutions.High Ethics & Integrity, we want you to win in the right way, that’s a fundamental building block of Stryker’s vision of being the most admired company in healthcare.Qualifications/ Experience0-1 years Sales experience with Diploma in related field. Higher Education advantageous.Market knowledge and Medical Background preferredFirst professional experience in sales of capital goods or consumables requiring explanation or many years of experience in clinics / ORTravel Percentage: 80% Read Less
  • Sales Associate H&N - South West & South Central  

    - Newbury
    Work Flexibility: Field-basedSales Associate H&N - South West & South... Read More
    Work Flexibility: Field-basedSales Associate H&N - South West & South CentralWe are currently looking to identify top talent in the UK for a Sales Associate position.What’s in it for you?We are a market leader in the Medical Device sector who is looking for a highly talented individual to join a supportive, ambitious and successful team! The successful candidate doesn’t necessarily need to already possess the knowledge or experience of this role, but most importantly you will need to possess the inner traits required to succeed. This is a great role in which to start your career in medical devices and we will support your learning, growth & development to eventually become a highly competent medical device salesperson. If you connect with working for a company that is making a difference to patients’ lives every day, delivering innovative products and technology to change peoples lives then this could be the team for you!We have a great opportunity in the exciting and fast paced medical devices market with our Head & Neck division, supporting specifically the Maxillofacial, ENT & Neuro specialty. You will be responsible for maintaining existing business while at the same time identifying and developing new sales opportunities in Maxillofacial, ENT & Neuro accounts. Our comprehensive consumables & capital portfolio features Ultrasonic Aspirators, Neuro drills, maxillofacial rigid bone fixation systems, biomaterials, porous polyethylene implants, microdissection needles, Navigation, Microdebriders, neuro closure and patient-specific implants to address a wide variety of surgical specialties and procedures. Further information of the products can be found on the link below:You will be working closely with an experienced sales team, helping to develop & foster strong relationships with key opinion leaders. You will take an active part in customer education in the field, supporting the sales team to achieve greater customer engagement and commercial success. You will actively pursue business opportunities to grow Stryker business in targeted accounts, and always display exemplary customer service and patient focus.Who we wantChallengers. People who seek out the hard projects and work to find just the right solutions.
    Teammates. Partners who listen to ideas, share thoughts and work together to move the business forward.Charismatic networkers. Relationship-savvy people who intentionally make connections with both internal partners and external contacts.Energetic achievers. Love being busy, possessing the persistence & desire to live out Stryker’s mission to make healthcare better.Customer-Oriented achievers. Thoughtful product specialists who create genuine, trusting relationships with surgeons, hospital staff, internal team members & potential new customers.What you needB.A. or B.S 2:1 degree, ideally in a science or business-based subject -advantageous if you have but not essential - (or equivalent level experience)Some sales or business experience would be ideal but not essential.Natural ease to take ‘ownership’A coachable mentality, you embrace a growth mindset. Ability to demonstrate your drive and desire to succeed and win.Somebody aligned to our Values –Integrity, Accountability, People, and Performance.Team playerLeadership / position of responsibility within a team, group or community.English languageStrong communication and interpersonal skillsA valid drivers’ license
     What do we offer in return?We grow talent; we give you the opportunity to develop your career based on your strengths. Stryker is a career destination for engaged, passionate and talented people who are driven to seek the innovation, growth and opportunity that only we offer.A remuneration package with bonusPhoneLaptopCariPadWho is StrykerStryker is one of the world’s leading medical technology companies and together with our customers, we are driven to make healthcare better. The Company offers a diverse array of innovative medical technologies, including orthopaedics, medical and surgical, and neurotechnology & spine products to help people lead more active and more satisfying lives. Stryker products and services are available in over 100 countries around the world. For more information, please visit our website at .Travel Percentage: 80% Read Less
  • Work Flexibility: Field-basedThe Job's MissionThe Stryker Product Supp... Read More
    Work Flexibility: Field-basedThe Job's MissionThe Stryker Product Support Specialist responsibilities include directly supporting all Stryker products associated with Joint Replacement procedures (including robotic surgery with Mako). This role within Stryker UK will focus on servicing and supporting our clinical customers to strive for best-in-class specialist support with procedural excellence.Additional responsibilities include working with the local sales team to coordinate training and events and managing day to day requirements of business support, ensuring Stryker delivers exceptional levels of service to our broad range of customers.Key Activities & AccountabilitiesServicing existing and new customer base within the theatre and clinical environment.Providing support for MAKO robotic procedures, and manual joint replacement surgeries.Providing theatre and wider HCP staff with training on Stryker products.Working closely with team members within the defined region, and the Regional Sales Manager, to ensure customer service levels are best in class. Auditing theatre Stryker stock (implants, disposables and instruments), managing consignment inventory and ensuring good asset management practice.Understanding the clinical application of the broader Stryker business to always offer customers the best possible solution.Conducting trials and evaluations of products in both theatre and the clinical environment as and when required.Implementation of training, provision of instruments and implementation of new Stryker business. This could include organizing and conducting training workshops and events for a broad customer group.Communicating essential features and benefits of products and their clinical application.Always demonstrating outstanding ethics. Treating customers and other employees with respect and representing Stryker in the best possible light.Behaving with integrity and delivering on commitments within required timescales.Observing customer needs and liaising with sales colleagues to follow up on and introduce new or additional Stryker products and/or support.Maintaining a basic business plan highlighting daily, weekly, and monthly objectives.Developing an understanding of the local healthcare environment and regional strategy.Additional responsibilities as directed by RSM (Regional Sales Manager).EducationTheatre experience or professional training in a medical environment preferred. Industry background also advantageous.ExperienceMinimum 2 years’ theatre or medical experience.Commercial knowledge and an understanding of cost pressures surrounding theatres and surgical procedures is important.Computer skills – MS Office, Excel etc.Presentation skills with modern presentation media.Workshop/product demonstration skills including anatomy and physiology knowledge base.CompetenciesHigh level communicator.Ability to work in a collaborative manner with colleagues and customers.Professional, disciplined, focused, and organised.Strong sense of responsibility. Ability to self-motivate, work under pressure and deal with challenge.Winning personality and extensive people skills.Actively seeks continuous self-improvement.Flexible to change.LocationThis role is within the South Wales & West Midlands team.Travel Percentage: 80% Read Less
  • Sales Associate, Endoscopy Visualisation - Scotland  

    - Edinburgh
    Work Flexibility: Field-basedWhy Join Stryker?At Stryker, we’re driven... Read More
    Work Flexibility: Field-basedWhy Join Stryker?At Stryker, we’re driven by a powerful mission: to make healthcare better. As one of the world’s leading medical technology companies, we innovate daily to improve patient outcomes. When you join us, you become part of a team dedicated to transforming lives through cutting-edge products, technology, and collaboration.Role OverviewYou will support our Endoscopy Sales Representatives in building and maintaining strong relationships with key opinion leaders and clinical stakeholders. Working closely alongside experienced sales professionals, you will help drive customer education, engagement, and ultimately business growth. This role offers a fantastic entry point into med-tech sales, giving you hands-on experience across theatre environments while you learn and develop.Key ResponsibilitiesAssist in developing and executing a growth plan for a defined territory (Scotland)Support the organisation and delivery of training sessions and workshops on Stryker’s Endoscopy Visualisation products to surgeons, nurses, and theatre practitioners.Manage day-to-day account activities: addressing stock and instrument needs and ensuring customers have what they need.Help maintain strong customer service levels by building relationships with hospital staff, understanding their needs, and responding to their requests promptly and professionally.Monitor consignment stock levels, conduct theatre audits, and use digital tools (e.g., iPad app) to manage inventory.Assist with product trials and evaluations in clinical settings.Collaborate on business planning: record customer interactions, set weekly/monthly goals, and prioritise opportunities.Uphold Stryker’s ethical standards in all interactions, acting with integrity, respect, and professionalism.What You’ll LearnSales fundamentals: from pitching and negotiating to closing and territory management.The science behind endoscopy equipment, including devices, consumables, and systems.How to run engaging and effective workshops and surgical training.Inventory management and hospital supply chain logistics.How to support product evaluations and trials in real clinical environments.Who You AreYou hold a Bachelor’s degree (B.A. or B.S.) in science, business, or a related field — or have equivalent professional experience.Previous sales or customer-facing experience is a plusStrong commercial awareness and willingness to learn.Excellent presentation skills.A genuine interest in anatomy, physiology, and healthcare.Highly motivated: a self-starter with ambition, drive, and a team-oriented mindset.Valid UK driving license and willingness to travel across your territory.What We OfferStructured in-house training programme (product & sales).A clear sales career path with uncapped earning potential.Company car (or allowance), mobile phone, iPad, and laptop.Competitive bonuses and commission.Benefits package including healthcare, wellness programmes, family leave, and social activities.The opportunity to work on world-class products that genuinely impact patient lives.About StrykerStryker is a global leader in medical technology, offering a wide range of surgical products, orthopaedics, neurotechnology & spine, and more. We operate in over 100 countries with a shared purpose: to make healthcare better.To learn more about our Endoscopy division, please visit Stryker’s Endoscopy page: Travel Percentage: 90% Read Less

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