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Starling
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  • Fraud Strategy & Change Manager  

    - Southampton
    About StarlingAt Starling, we are on a mission to provide people with... Read More
    About StarlingAt Starling, we are on a mission to provide people with a fairer, smarter, and more human alternative to traditional banks. We are building a leading digital bank, driven by fast technology, fair service, and honest values. Our vision is to create a banking industry that serves everyone, which we accomplish by developing best-in-class proprietary technology, offering an exceptional customer experience, and establishing a strong, sustainable business.Our five core values – Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness – are at the heart of everything we do, guiding our strategy and shaping our culture. We're a branchless, largely paperless bank, committed to responsible banking, sustainability, and fostering an inclusive environment where everyone can thrive.Applications will close on Friday, 20th February at 5pm.Hybrid working: All Starling colleagues spend a minimum of 10 days per month in the office with flexibility to work the rest from home.The OpportunityThe Fraud Strategy & Change Manager will work with your Fraud Specialists, Fraud Investigators, Data Scientists, Product Managers and the Engineering team. You’ll be expected to think strategically and critically, designing efficient solutions/strategies that meet industry best practices as a minimum. Take a high degree of responsibility over the detection and prevention of fraud, with a specific focus towards Starling’s Authorised Push Payment Scam controls.Key Accountabilities Include:Manage Fraud Specialists that work within the Authorised Push Payment Strategy teamPlay a key role in proactively developing and deploying a robust Authorised Push Payment Scam strategiesBe a Subject Matter Expert of Authorised Push Payment Scam systems, particularly around strategic rule design, SSI and Mandatory Reimbursement regulationAssist with the ongoing focus on the identification of active and potential threats in order to diminish risk and reduce costs associated with fraud losses, investigations and customer remediationContinuously assess the effectiveness of the bank's fraud controls to ensure our approach is appropriate in meeting our regulatory and commercial objectivesWork with dedicated Engineers and Data experts to dynamically install fraud controls efficientlyConduct analysis of changes and anomalies in customer behaviour, fraud numbers and suspicious patterns of behaviourAttend external schemes and industry-related meetings, roundtables and working groups and maintain an awareness of forthcoming legislative & regulatory changesWork with the wider bank to raise awareness and understanding of Authorised Push Payment Scam issues/risks affecting the bank and ensure that the operational and service teams are well informed and aware of all new/emerging trendsClose coordination and cooperation with Fraud Risk, Fraud Operations, Product and L&D in relation to new industry initiatives and adherence to industry guidelinesWork with Fraud Operations, Compliance and the Engineering teams on the design of Authorised Push Payment Scam rules and controlsProduction and maintenance of MI highlighting key trends and performance to Risk and Executive committeesConduct and assist with regular analysis of existing and new products/services to identify areas or methods where the bank could be exposed to new Authorised Push Payment Scam risks and suggest improvements/optimisations early on in the scope/design phaseRequirementsCompetencies & Skills:5+ years of experience working in an Authorised Push Payment Scam Strategy roleExperienced in leading specialised teams and driving strategic change within a fast paced fraud or risk environmentExcellent communication skills (written and verbal)Good understanding of APPRRs and other relevant regulationsSkilled in data analysis, able to understand trends and come up with proposed solutions to mitigate fraud riskSubject matter expert on Authorised Push Payment Scam typologiesStrong knowledge of new and existing regulations concerning FraudBenefitsWhy join StarlingMake an Impact: Work on projects that directly shape the future of banking and improve the financial lives of our customers. Starling is technology-led, and you'll have the freedom to accomplish your goals in innovative ways.Culture of Excellence: Be part of a collaborative, empowered, and forward-thinking team. We encourage experimentation, ownership, and a relentless focus on "doing the right thing.”Growth and Development: We are committed to your professional growth, offering opportunities to learn new technologies, take on new challenges, and own interesting things from day one.A Bank That Cares: We're a Living Wage employer, committed to flexible working, and dedicated to creating a fair, open, and safe working environment with compassion and inclusion at its core.Comprehensive Benefits: We offer a competitive salary and a comprehensive benefits package, including:Company-enhanced salary sacrifice pension scheme (7% employer contribution) Private Medical Insurance with Vitality including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton.25 days holiday (plus take your public holiday allowance whenever works best for you)An extra day’s holiday for your birthdayLife Insurance at 4x your salary.16 hours of paid volunteering time a year.Ability to buy or sell annual leave.Generous family-friendly policies.Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days offIncentivised refer a friend schemePerkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perksAccess to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasingOur Commitment to EqualityStarling is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information. Read Less
  • Product Manager (FinCrime) - Engine by Starling  

    - London
    At Engine by Starling, we are on a mission to find and work with leadi... Read More
    At Engine by Starling, we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success.We draw upon our experience as knowledgeable bankers, and best in class technologists to become the chosen option for these banks, and preferred partners for leading consultancies.Hybrid WorkingWe have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person.About the roleIn this role within Engine’s Product & Technology function, you’ll run one or more subdomains in the Financial Crime area, ensuring successful product development throughout, as well as having oversight and involvement in the creation of new features. You’ll also work closely with the wider product team, including contributing to the broader product roadmap. You’ll have touch points with our existing and future clients to ensure we support them effectively. You’ll enjoy problem solving, getting to the detail, and understanding how clients can make the best use of our product, whilst designing ways to improve it. Your work will span product strategy, client-facing requirements gathering & solution design, and product ownership in an Engineering context.What you'll get to doTake ownership of a best-in-class product by scoping out breakthrough features, and owning the end-to-end delivery of your sub-domain(s) in close alignment with the Product and Engineering domain leaders.Contribute to the overall Financial Crime roadmap with inputs from your subdomain(s).You’ll work cross-functionally with engineers, designers, document writers, and QA to drive the design and delivery of improvements to the product that align with the vision of the business, taking into account existing and potential clients.You’ll confidently and independently prioritise incoming tasks and clearly communicate ‘the what’ and ‘the why’ of each decision to both internal and external stakeholders.  You’ll manage deadlines and be responsible for proactively raising delivery risks that may impact our client projects.You’ll develop a close relationship with our Delivery and Customer Success teams, taking the lead on assessing feature requests and client requirements as a key input into overall feature and roadmap definition.You’ll work closely with our Business Development team by helping the team  understand Engine’s capabilities in your domain and joining early-stage Sales conversations as an SME. You will be responsible for being the champion of the feature, telling different teams and clients about the product, and adapting your style of communication and materials to different stakeholdersYou’ll enjoy problem solving, getting to the detail, and understanding how clients can make the best use of our product, whilst designing ways to improve it. Your work will span product strategy, client-facing requirements gathering & solution design, and product ownership in an Engineering context.Hear more from the team in some case studies, below, and our work with Women In Tech. Product in Practice RequirementsYour background2+ years of direct Product manager/owner experience, ideally in Financial Crime with a regulated bank.Experience working within a Financial Crime Operation is also beneficial.You have a drive to create great user experiences and have a good understanding of market trends in the world of Financial Crime.You have owned and delivered new features, projects or products from start to finish and have gathered clear learnings on what went well and what didn’t. You’ve then ensured the successful in-life maintenance of the feature (or project) going forward.Relevant experience in designing and implementing screening, counter fraud or anti money laundering systems.Experience working across different regions and jurisdictions is a plus.You are comfortable leading multiple workstreams on the go as well as presenting existing and new capabilities internally and externally to clients.You have experience working directly with APIs.You have experience of rapidly understanding problems and presenting solutions in a structured and informative manner that facilitates decision making.Your skillsYou’re able to manage competing priorities, whilst keeping sight of the big picture and driving towards an end goal.You are intellectually and technically curious and enjoy learning what things do and how they work.You have a knack for understanding technical concepts and enjoy getting into the details with engineering and design. You have good communication skills that will be required to work with both internal and external stakeholders.You’re comfortable handling ambiguity and working in a flat structure. You proactively take accountability for important and strategic activities.Interview processInterviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:45 minute with someone from the team1 hour with two more people from the team including our Technical Product Director45 minutes with two of the senior leadership teamBenefits33 days holiday (including public holidays, which you can take when it works best for you)An extra day’s holiday for your birthdayAnnual leave is increased with length of service, and you can choose to buy or sell up to five extra days off16 hours paid volunteering time a yearSalary sacrifice, company enhanced pension schemeLife insurance at 4x your salary & group income protectionPrivate Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and PelotonGenerous family-friendly policiesIncentives refer a friend schemePerkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perksAccess to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasingYou may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway. We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.Engine by Starling is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information. Read Less
  • Senior Reward Analyst  

    - London
    Location: London Reporting to: Reward Director Hybrid working: All Sta... Read More
    Location: London Reporting to: Reward Director Hybrid working: All Starling colleagues spend a minimum of 10 days per month in the office with flexibility to work the rest from home.Closing date: Friday 13th February, 10am About Starling At Starling, we are on a mission to provide people with a fairer, smarter, and more human alternative to traditional banks. We are building a leading digital bank, driven by fast technology, fair service, and honest values. Our vision is to create a banking industry that serves everyone, which we accomplish by developing best-in-class proprietary technology, offering an exceptional customer experience, and establishing a strong, sustainable business.Our five core values – Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness – are at the heart of everything we do, guiding our strategy and shaping our culture. We're a branchless, largely paperless bank, committed to responsible banking, sustainability, and fostering an inclusive environment where everyone can thrive.The OpportunityThe Senior Reward Analyst will act as a strategic engine for our international reward function, blending deep data science with compensation expertise. In our lean and agile team, you will design, own, and execute reward frameworks that scale with our rapid growth, ensuring we remain competitive in the fintech talent market while maintaining rigorous regulatory compliance.Role overviewOperating within a high-impact, lean Reward function, this role requires a unique hybrid of finance analytics and human capital strategy, perfect for someone who views compensation through the lens of data science. As a "thinker-doer," you will bridge the gap between high-level reward strategy and granular execution. You won't just run the numbers; you’ll build the models that define how we pay 4,000+ employees. Because we are a small team supporting a large, complex workforce, your ability to automate, scale, and provide deep insights is critical to our success.Key Accountabilities or Responsibilities:Reward modelling & design: Build and maintain sophisticated models for salary bands, incentive schemes, and equity programs. You will own the architecture of our reward structures, ensuring they are scalable and data-driven.Pay review management: Lead the technical execution of the annual pay review cycle, automating processes where possible to ensure accuracy and efficiency.Market benchmarking: Lead the collation, submission and analysis of data for benchmarking surveys, conduct deep-dive market analysis using various data sources. You will translate external market trends into actionable internal insights to keep us ahead of the fintech curve.  Experience of Aon and Ravio preferred.Regulatory reporting: Own the delivery of UK regulatory requirements, including Gender Pay Gap reporting and specific financial services remunerations disclosures. Strategic stakeholder advisory: Act as a strategic subject matter expert to HR Business Partners and Senior Leadership, providing data-backed recommendations on complex compensation cases and hiring offers.Insights & storytelling: Move beyond static reporting to provide "deep insights." You will identify trends in attrition, pay equity, and total reward ROI to influence people strategy.RequirementsSkills & experienceData science & analytics: Proven experience in finance analytics or a data-heavy HR role. Advanced excel is a baseline; proficiency in advanced quantitative languages such as SQL, Python, or R for modeling, and data visualisation and business intelligence tools such as Tableau, Power BI or Looker is highly preferred, as is implementing these from scratch.Additional technical stack: Experience with HCM systems, ideally Workday, dedicated compensation software and AI tools.Sector background: Extensive experience within FinTech, Financial Services, or high-growth Technology sectors is essential.Regulatory awareness: Strong understanding of the UK regulatory landscape and financial regulations (e.g., FCA/PRA remuneration codes) and employment law related to pay.Systems thinking: The ability to see the "big picture," balancing technical execution with an understanding of how reward impacts the broader business ecosystem, from talent acquisition to financial forecasting.Quantitative excellence & analytical rigor: a high level of numeracy and accuracy is critical; you have a commitment to and meticulous eye for detail and a "get it right first time" approach to complex calculations.Lean experience: Proven ability to work autonomously in a small, fast-paced team where everyone is expected to "roll up their sleeves."Behaviours & competenciesThe thinker-doer: You are equally comfortable presenting a 3-year reward roadmap to a Director as you are auditing a 5,000-line spreadsheet.Execution focus: You have a bias for action. You don't just design a process; you ensure it lands perfectly across the organisation.Communication: A natural ability to distill complex data into clear, actionable narratives for non-technical audiences.Discretion & data integrity: Experience handling sensitive pay and employee data with discretion and professionalism. You demonstrate a deep understanding of the issues and limitations of various data sources and maintain high standards of confidentiality.Adaptive resilience: Thrives in a "rapidly growing" environment where priorities can shift, and ambiguity is a constant.Strategic influence: The ability to challenge the status quo using data, persuading stakeholders through logic and insight rather than just policy.Resourcefulness: Thrives in a lean environment; you are a self-starter who builds their own tools and finds creative solutions to resource constraints.BenefitsWhy Join Starling?Make an Impact: Work on projects that directly shape the future of banking and improve the financial lives of our customers. Starling is technology-led, and you'll have the freedom to accomplish your goals in innovative ways.Culture of Excellence: Be part of a collaborative, empowered, and forward-thinking team. We encourage experimentation, ownership, and a relentless focus on "doing the right thing.”Growth and Development: We are committed to your professional growth, offering opportunities to learn new technologies, take on new challenges, and own interesting things from day one.A Bank That Cares: We're a Living Wage employer, committed to flexible working, and dedicated to creating a fair, open, and safe working environment with compassion and inclusion at its core.Comprehensive Benefits: We offer a competitive salary and a comprehensive benefits package, including:Company-enhanced salary sacrifice pension scheme (7% employer contribution) Private Medical Insurance with Vitality including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton.25 days holiday (plus take your public holiday allowance whenever works best for you)An extra day’s holiday for your birthdayLife Insurance at 4x your salary.16 hours of paid volunteering time a year.Ability to buy or sell annual leave.Generous family-friendly policies.Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days offIncentivised refer a friend schemePerkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perksAccess to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasingOur Commitment to EqualityStarling Bank is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information. Read Less
  • Product Manager (Contact Centre) - Engine by Starling  

    - London
    At Engine by Starling, we are on a mission to find and work with leadi... Read More
    At Engine by Starling, we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success.We draw upon our experience as knowledgeable bankers, and best in class technologists to become the chosen option for these banks, and preferred partners for leading consultancies.Hybrid WorkingWe have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person.About the roleThis role is pivotal within Engine’s Product function, in making sure we understand the client needs, sell the right thing, and build the right product. We’re looking for a specialist who is passionate about Customer Service to own and shape our built-in Contact Centre capabilities. We’re looking for versatile, adaptable individuals who enjoy the challenge of a varied and collaborative role. You’ll work closely with the Business Development, Customer Success and Engineering functions to develop and deliver against the Contact Centre roadmap and domain strategy, as well as acting as a Contact Centre SME across the business. You’ll enjoy problem solving, getting to the detail, and understanding how clients can make the best use of our product, whilst designing ways to improve it. What you'll get to doTake ownership of the Contact Centre product domain owning the end-to-end discovery, design, and delivery of new Contact Centre features.Define the Contact Centre domain strategy and Roadmap, shaping our future plans for this critical part of our offering.You’ll work cross-functionally with engineers, designers, document writers, and QA to drive the design and delivery of improvements to the product that align with the vision of the business, taking into account existing and potential clients.You’ll confidently and independently prioritise incoming tasks and clearly communicate ‘the what’ and ‘the why’ of each decision to both internal and external stakeholders.  You’ll work with the Engineering Lead in defining the Engineering plan for the domain, collaborating to ensure delivery remains on track and proactively raising risks that may impact our client projects.You’ll develop a close relationship with our Delivery and Customer Success teams, taking the lead on assessing feature requests and client requirements as a key input into overall feature and roadmap definition.You’ll work closely with our Business Development team by helping the team  understand Engine’s capabilities in your domain and joining early-stage Sales conversations as an SME. You’ll become the internal champion for Engine’s Contact Centre, developing materials and messaging for use by the rest of the business. You’ll enjoy problem solving, getting to the detail, and understanding how clients can make the best use of our product, whilst designing ways to improve it. Your work will span product strategy, client-facing requirements gathering & solution design, and product ownership in an Engineering context.Hear more from the team in some case studies, below, and our work with Women In Tech. Product in Practice RequirementsYour background4+ years of direct Product manager/owner experience, ideally in FinTech or a business using modern Product development & Engineering techniques.You have relevant experience in Customer Experience/Contact Centre, a passion for service generally, and a good understanding of the Contact Centre technology offerings in the market and their relative strengths and weaknesses. You have owned and delivered new features, projects or products from start to finish including post-launch maintenance and improvement. You have experience working directly with APIs.You have experience of rapidly understanding problems and presenting solutions in a structured and informative manner that facilitates decision making. Your skillsYou’re able to manage competing priorities, whilst keeping sight of the big picture and driving towards an end goal.You are intellectually and technically curious and enjoy learning what things do and how they work.You have a knack for understanding technical concepts and enjoy getting into the details with engineering and design. You have good communication skills that will be required to work with both internal and external stakeholders.You’re comfortable handling ambiguity and working in a flat structure. You proactively take accountability for important and strategic activities.Interview processInterviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:45 minute with someone from the team1 hour with two more people from the team including our Technical Product Director45 minutes with two of the senior leadership teamBenefits33 days holiday (including public holidays, which you can take when it works best for you)An extra day’s holiday for your birthdayAnnual leave is increased with length of service, and you can choose to buy or sell up to five extra days off16 hours paid volunteering time a yearSalary sacrifice, company enhanced pension schemeLife insurance at 4x your salary & group income protectionPrivate Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and PelotonGenerous family-friendly policiesIncentives refer a friend schemePerkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perksAccess to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasingYou may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway. We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.Engine by Starling is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information. Read Less
  • Risk and Controls Analyst - People Team (12 month FTC)  

    - London
    Hello, we’re Starling.Banking was broken – so we decided to fix it. Th... Read More
    Hello, we’re Starling.Banking was broken – so we decided to fix it. The vision? Fast technology, fair service and honest values. All at the tap of a phone, all the time. We built Britain’s first digital bank. One hard-won banking licence later, we set about giving people a new way to spend, save and manage their money (and take better care of the planet, too). We’re changing banking for good. Back then, we were obsessed with unravelling the knotty world of finance and solving people’s problems rather than selling them stuff. We still are.Since then, we’ve grown. A lot. Over four million accounts (and four account types!). A team of thousands. Headquartered in London with offices in Cardiff, Dublin, Manchester and Southampton. Five years voted Which? Recommended Provider and Britain's Best Banking Brand. Still zero branches. Our culture is open, inclusive and focused on solving real customer problems, with an emphasis on doing the right thing, even when it’s not always the easy thing. From our approach to working together and sustainability to how we build our products, our decisions need to make the world – and Starling – a better place to be. Everyone at Starling is essential to our mission, which is really quite simple: to solve our customer’s problems – and build the best bank in the world!And now we're providing Starling to other banks, via a Software-as-a-Service (SaaS) proposition through our subsidiary Engine, using the proprietary technology platform that it uses to power our own bank.The Role:We are looking for a Risk and Controls Analyst to join our People team on a fixed term contract for 12 months. This strategic role will support the Group Chief People Officer (GCPO) and wider People and Facilities Management teams by overseeing the governance and management of non-financial risks, including Health & Safety, for the Starling Group (Starling Group Holdings and its subsidiaries).You will partner with Risk and Control Owners to serve as a trusted advisor and create a culture of effective and consistent controls assurance, risk management, oversight, and reporting. You will play a pivotal role in ensuring Starling operates within its risk appetite while driving risk awareness in the first line.The Risk and Controls Analyst will bring robust Risk Management experience within the banking sector (first or second line), ideally with experience managing 1LoD risk for a multinational organisation. You must have a proven record of risk governance and control oversight. Experience gained in People function is an advantage, as is the ability to manage Health & Safety risk frameworks. We are looking for someone with passion and enthusiasm who can build strong relationships to drive risk awareness.Key Accountabilities & Responsibilities:Risk Strategy & Governance1LoD Oversight: Responsible for the ongoing monitoring and strategic oversight of the first line of defence (1LoD) People and Facilities risk and control profile, using insight and information from various sources.Health & Safety Risk Management: Lead the identification, assessment, and mitigation of Health & Safety risks, ensuring compliance with relevant safety legislation and internal policies.Advisory & Culture: Act as a key contributor to the ongoing development of a risk-aware culture within the 1LoD. Work with Risk and Control owners by providing advice, challenge, and input on key decisions, enabling them to clearly articulate and manage their risk profile.Policy & Emerging Risk: Engage with 2LoD, 3LoD, and other key stakeholders on the development of policy, socialising it within the 1LoD, and overseeing embedding and adherence. Collaborate with the People and Facilities Management Leadership Team to scan for emerging risks.Operational Risk ManagementRCSA: Support the Risk Controls Self Assessment (RCSA) process.Testing & Assurance: Oversee the creation and execution of 1LoD Control testing plans and challenge the risk and control environment to drive improvements.Committee Management: Support the operation of risk governance fora (People Risk Management Forum/ Health and Safety Forum) and support the 1LoD risk reporting, providing senior management with oversight of key themes, risks, and issues.Event Management: Oversee Operational Event management and reviews, ensuring robust root cause analysis, containment, lessons learned, and read-across are completed.System Maintenance: Oversee the maintenance of Risk information in the GRC system (CAMMS).RequirementsExperience & KnowledgeMultinational Experience: Ideally, you must have experience managing 1LoD risk for a multinational organisation, understanding the complexities of risk across different jurisdictions.Health & Safety: Proven ability to support and manage Health & Safety Risk Management frameworks.Risk Frameworks: A deep understanding of risk management frameworks, controls testing methodologies, and experience executing or overseeing controls testing to a high standard.Regulatory Knowledge: Understanding of Conduct Risk, employment-related legislation, and the Consumer Duty would be an advantage.Behaviours & CompetenciesStakeholder Management: A natural ability to build strong stakeholder relationships.Analytical Mindset: An inquisitive and analytical mind to understand risks, controls, and processes, identifying control gaps and suggesting improvements.Proactive: A proactive approach to managing workloads with a ‘can do’ attitude, using initiative to take ownership and see complex issues through to resolution.Challenger: Ability to challenge the status quo, helping us shape operations to be best in class across financial services.SkillsProficient in Google Suite products (Docs and Sheets).Exposure to working within First or Second line risk.Applications for this role will close at 5pm on January 5th. Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day’s holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships About UsYou may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway.We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.Starling Bank is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information. Read Less
  • Risk and Controls Analyst - People Team (12 month FTC)  

    - Southampton
    Hello, we’re Starling.Banking was broken – so we decided to fix it. Th... Read More
    Hello, we’re Starling.Banking was broken – so we decided to fix it. The vision? Fast technology, fair service and honest values. All at the tap of a phone, all the time. We built Britain’s first digital bank. One hard-won banking licence later, we set about giving people a new way to spend, save and manage their money (and take better care of the planet, too). We’re changing banking for good. Back then, we were obsessed with unravelling the knotty world of finance and solving people’s problems rather than selling them stuff. We still are.Since then, we’ve grown. A lot. Over four million accounts (and four account types!). A team of thousands. Headquartered in London with offices in Cardiff, Dublin, Manchester and Southampton. Five years voted Which? Recommended Provider and Britain's Best Banking Brand. Still zero branches. Our culture is open, inclusive and focused on solving real customer problems, with an emphasis on doing the right thing, even when it’s not always the easy thing. From our approach to working together and sustainability to how we build our products, our decisions need to make the world – and Starling – a better place to be. Everyone at Starling is essential to our mission, which is really quite simple: to solve our customer’s problems – and build the best bank in the world!And now we're providing Starling to other banks, via a Software-as-a-Service (SaaS) proposition through our subsidiary Engine, using the proprietary technology platform that it uses to power our own bank.The Role:We are looking for a Risk and Controls Analyst to join our People team on a fixed term contract for 12 months. This strategic role will support the Group Chief People Officer (GCPO) and wider People and Facilities Management teams by overseeing the governance and management of non-financial risks, including Health & Safety, for the Starling Group (Starling Group Holdings and its subsidiaries).You will partner with Risk and Control Owners to serve as a trusted advisor and create a culture of effective and consistent controls assurance, risk management, oversight, and reporting. You will play a pivotal role in ensuring Starling operates within its risk appetite while driving risk awareness in the first line.The Risk and Controls Analyst will bring robust Risk Management experience within the banking sector (first or second line), ideally with experience managing 1LoD risk for a multinational organisation. You must have a proven record of risk governance and control oversight. Experience gained in People function is an advantage, as is the ability to manage Health & Safety risk frameworks. We are looking for someone with passion and enthusiasm who can build strong relationships to drive risk awareness.Key Accountabilities & Responsibilities:Risk Strategy & Governance1LoD Oversight: Responsible for the ongoing monitoring and strategic oversight of the first line of defence (1LoD) People and Facilities risk and control profile, using insight and information from various sources.Health & Safety Risk Management: Lead the identification, assessment, and mitigation of Health & Safety risks, ensuring compliance with relevant safety legislation and internal policies.Advisory & Culture: Act as a key contributor to the ongoing development of a risk-aware culture within the 1LoD. Work with Risk and Control owners by providing advice, challenge, and input on key decisions, enabling them to clearly articulate and manage their risk profile.Policy & Emerging Risk: Engage with 2LoD, 3LoD, and other key stakeholders on the development of policy, socialising it within the 1LoD, and overseeing embedding and adherence. Collaborate with the People and Facilities Management Leadership Team to scan for emerging risks.Operational Risk ManagementRCSA: Support the Risk Controls Self Assessment (RCSA) process.Testing & Assurance: Oversee the creation and execution of 1LoD Control testing plans and challenge the risk and control environment to drive improvements.Committee Management: Support the operation of risk governance fora (People Risk Management Forum/ Health and Safety Forum) and support the 1LoD risk reporting, providing senior management with oversight of key themes, risks, and issues.Event Management: Oversee Operational Event management and reviews, ensuring robust root cause analysis, containment, lessons learned, and read-across are completed.System Maintenance: Oversee the maintenance of Risk information in the GRC system (CAMMS).RequirementsExperience & KnowledgeMultinational Experience: Ideally, you must have experience managing 1LoD risk for a multinational organisation, understanding the complexities of risk across different jurisdictions.Health & Safety: Proven ability to support and manage Health & Safety Risk Management frameworks.Risk Frameworks: A deep understanding of risk management frameworks, controls testing methodologies, and experience executing or overseeing controls testing to a high standard.Regulatory Knowledge: Understanding of Conduct Risk, employment-related legislation, and the Consumer Duty would be an advantage.Behaviours & CompetenciesStakeholder Management: A natural ability to build strong stakeholder relationships.Analytical Mindset: An inquisitive and analytical mind to understand risks, controls, and processes, identifying control gaps and suggesting improvements.Proactive: A proactive approach to managing workloads with a ‘can do’ attitude, using initiative to take ownership and see complex issues through to resolution.Challenger: Ability to challenge the status quo, helping us shape operations to be best in class across financial services.SkillsProficient in Google Suite products (Docs and Sheets).Exposure to working within First or Second line risk.Applications for this role will close at 5pm on January 5th. Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day’s holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships About UsYou may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway.We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.Starling Bank is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information. Read Less
  • Risk and Controls Analyst - People Team (12 month FTC)  

    - Cardiff
    Hello, we’re Starling.Banking was broken – so we decided to fix it. Th... Read More
    Hello, we’re Starling.Banking was broken – so we decided to fix it. The vision? Fast technology, fair service and honest values. All at the tap of a phone, all the time. We built Britain’s first digital bank. One hard-won banking licence later, we set about giving people a new way to spend, save and manage their money (and take better care of the planet, too). We’re changing banking for good. Back then, we were obsessed with unravelling the knotty world of finance and solving people’s problems rather than selling them stuff. We still are.Since then, we’ve grown. A lot. Over four million accounts (and four account types!). A team of thousands. Headquartered in London with offices in Cardiff, Dublin, Manchester and Southampton. Five years voted Which? Recommended Provider and Britain's Best Banking Brand. Still zero branches. Our culture is open, inclusive and focused on solving real customer problems, with an emphasis on doing the right thing, even when it’s not always the easy thing. From our approach to working together and sustainability to how we build our products, our decisions need to make the world – and Starling – a better place to be. Everyone at Starling is essential to our mission, which is really quite simple: to solve our customer’s problems – and build the best bank in the world!And now we're providing Starling to other banks, via a Software-as-a-Service (SaaS) proposition through our subsidiary Engine, using the proprietary technology platform that it uses to power our own bank.The Role:We are looking for a Risk and Controls Analyst to join our People team on a fixed term contract for 12 months. This strategic role will support the Group Chief People Officer (GCPO) and wider People and Facilities Management teams by overseeing the governance and management of non-financial risks, including Health & Safety, for the Starling Group (Starling Group Holdings and its subsidiaries).You will partner with Risk and Control Owners to serve as a trusted advisor and create a culture of effective and consistent controls assurance, risk management, oversight, and reporting. You will play a pivotal role in ensuring Starling operates within its risk appetite while driving risk awareness in the first line.The Risk and Controls Analyst will bring robust Risk Management experience within the banking sector (first or second line), ideally with experience managing 1LoD risk for a multinational organisation. You must have a proven record of risk governance and control oversight. Experience gained in People function is an advantage, as is the ability to manage Health & Safety risk frameworks. We are looking for someone with passion and enthusiasm who can build strong relationships to drive risk awareness.Key Accountabilities & Responsibilities:Risk Strategy & Governance1LoD Oversight: Responsible for the ongoing monitoring and strategic oversight of the first line of defence (1LoD) People and Facilities risk and control profile, using insight and information from various sources.Health & Safety Risk Management: Lead the identification, assessment, and mitigation of Health & Safety risks, ensuring compliance with relevant safety legislation and internal policies.Advisory & Culture: Act as a key contributor to the ongoing development of a risk-aware culture within the 1LoD. Work with Risk and Control owners by providing advice, challenge, and input on key decisions, enabling them to clearly articulate and manage their risk profile.Policy & Emerging Risk: Engage with 2LoD, 3LoD, and other key stakeholders on the development of policy, socialising it within the 1LoD, and overseeing embedding and adherence. Collaborate with the People and Facilities Management Leadership Team to scan for emerging risks.Operational Risk ManagementRCSA: Support the Risk Controls Self Assessment (RCSA) process.Testing & Assurance: Oversee the creation and execution of 1LoD Control testing plans and challenge the risk and control environment to drive improvements.Committee Management: Support the operation of risk governance fora (People Risk Management Forum/ Health and Safety Forum) and support the 1LoD risk reporting, providing senior management with oversight of key themes, risks, and issues.Event Management: Oversee Operational Event management and reviews, ensuring robust root cause analysis, containment, lessons learned, and read-across are completed.System Maintenance: Oversee the maintenance of Risk information in the GRC system (CAMMS).RequirementsExperience & KnowledgeMultinational Experience: Ideally, you must have experience managing 1LoD risk for a multinational organisation, understanding the complexities of risk across different jurisdictions.Health & Safety: Proven ability to support and manage Health & Safety Risk Management frameworks.Risk Frameworks: A deep understanding of risk management frameworks, controls testing methodologies, and experience executing or overseeing controls testing to a high standard.Regulatory Knowledge: Understanding of Conduct Risk, employment-related legislation, and the Consumer Duty would be an advantage.Behaviours & CompetenciesStakeholder Management: A natural ability to build strong stakeholder relationships.Analytical Mindset: An inquisitive and analytical mind to understand risks, controls, and processes, identifying control gaps and suggesting improvements.Proactive: A proactive approach to managing workloads with a ‘can do’ attitude, using initiative to take ownership and see complex issues through to resolution.Challenger: Ability to challenge the status quo, helping us shape operations to be best in class across financial services.SkillsProficient in Google Suite products (Docs and Sheets).Exposure to working within First or Second line risk.Applications for this role will close at 5pm on January 5th. Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day’s holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships About UsYou may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway.We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.Starling Bank is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information. Read Less
  • Treasury Transformation Manager - Treasury Operations  

    - London
    Hello, we’re Starling. We built a new kind of bank because we knew tec... Read More
    Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,500 people across our London, Southampton, Cardiff and Manchester offices.As the Transformation Manager for Treasury Operations, you will be the lead for change within the department. This is a SME-led role designed to bridge the gap between daily front-to-back operations and long-term strategic development. You will own the transition from legacy infrastructure to modern, scalable platforms, ensuring that our Cash Management, FX, Derivatives, and Fixed Income processing remains efficient , with an effective control framework throughout the project lifecycle.Responsibilities:1. Project Leadership & SME OwnershipBusiness Lead: Serve as the primary lead for Treasury transformation, collaborating with Project Managers to steer initiatives from conception to go-live.  Collaborate with stakeholders across Treasury and Finance. End-to-End Lifecycle: Define business requirements (BRDs), build comprehensive test packs, and lead User Acceptance Testing (UAT) to ensure system integrity.System Migration: Analyse, plan and manage the decommissioning of legacy systems and the migration to new systems - primarily MP TMS.  Strategic Planning: Identify key milestones and resource requirements while proactively managing the risk associated with migration and upgrades.2. Process Engineering & Technology IntegrationTechnical Collaboration: Partner with Engineering and IT teams to integrate advanced systems tools and process improvements that enhance the straight-through processing (STP) of the trade lifecycle.Continuous Improvement: Review and maintain control environment to identify issues, minimise operational risk and potential Operational errors.Control Frameworks: Assist in designing and implementing robust frameworks for new processes to ensure compliance with internal policy and regulatory standards.Escalation: Lead on resolution for project-level obstacles, reporting directly to the Head of Treasury Operations. 3. Stakeholder Management & CultureCommunication: Maintain transparent, high-level communication channels with internal stakeholders and where necessary external banking partners/suppliers. Change: Foster a process improvement culture by providing coaching and hands-on training to the wider team to ensure adoption of new workflows and processes.RequirementsExperienceTreasury SME: Deep expertise in the trade lifecycle (Derivatives, Fixed Income, FX, and Collateral Management) within a UK Banking or Investment Banking environment.Transformation Track Record: Proven history of leading system migrations, requirements gathering, and post-implementation reviews.UAT : Vast experience building complex testing scripts and managing test execution phases.Skills & CompetenciesAnalytical Problem Solving: Ability to analyse operational bottlenecks and provide process improvement recommendations..Adaptability: Responsive to changing regulatory landscapes and internal policy and priority demands .Leadership & Coaching: Capable of developing the professional competence of others during periods of transition.Time Management: Ability to balance high-priority ad-hoc requests with long-term project milestones.Key Performance Indicators (KPIs)Project Delivery: Successful, on-time delivery of system upgrades with no business disruption.Efficiency Gains: Measurable reduction in manual workarounds and an increase in automated processing rates.Regulatory Alignment: Full adherence to risk standards and positive outcomes from internal/external audits.Benefits25 days holiday (plus take your public holiday allowance whenever works best for you)An extra day’s holiday for your birthdayAnnual leave is increased with length of service, and you can choose to buy or sell up to five extra days off16 hours paid volunteering time a yearSalary sacrifice, company enhanced pension schemeLife insurance at 4x your salaryPrivate Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and PelotonGenerous family-friendly policiesPerkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perksAccess to initiatives like Cycle to Work and Salary Sacrificed Gym partnershipsAbout UsYou may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway.We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.Starling Bank is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information. Read Less
  • Senior Legal Counsel (Corporate)  

    - London
    Hello, we’re Starling.Banking was broken – so we decided to fix it. Th... Read More
    Hello, we’re Starling.Banking was broken – so we decided to fix it. The vision? Fast technology, fair service and honest values. All at the tap of a phone, all the time. We built Britain’s first digital bank. One hard-won banking licence later, we set about giving people a new way to spend, save and manage their money (and take better care of the planet, too). We’re changing banking for good. Back then, we were obsessed with unravelling the knotty world of finance and solving people’s problems rather than selling them stuff. We still are.Since then, we’ve grown. A lot. Over four million accounts (and four account types!). A team of thousands. Headquartered in London with offices in Cardiff, Dublin, Manchester and Southampton. Seven years voted Which? Recommended Provider and Britain's Best Banking Brand. Still zero branches. Our culture is open, inclusive and focused on solving real customer problems, with an emphasis on doing the right thing, even when it’s not always the easy thing. From our approach to working together and sustainability to how we build our products, our decisions need to make the world – and Starling – a better place to be. Everyone at Starling is essential to our mission, which is really quite simple: to solve our customer’s problems – and build the best bank in the world!And now we're providing Starling to other banks, via a Software-as-a-Service (SaaS) proposition through our subsidiary Engine, using the proprietary technology platform that it uses to power our own bank.The Role:We're now looking for an additional Senior Legal Counsel in the Starling Group’s growing Corporate Legal team, reporting directly into the Group Head of Corporate Legal. The Corporate Legal team provides support across a wide range of areas including M&A, corporate structuring, corporate finance, other strategic projects, employee share/incentive schemes, other shareholder matters, prudential regulation and intra-group arrangements. The role represents a fantastic opportunity to join a team working with a variety of business and other legal colleagues across Starling Group, supporting both Starling Bank and Engine (our software as a service business), and to make your mark at one of the UK's most exciting fintechs.Key Responsibilities:Providing high-quality legal advice to internal stakeholders on the areas noted above, with appropriate recognition of commercial considerations. Managing multiple projects and supporting colleagues to ensure business initiatives are executed in a timely and accurate manner.Instructing and working with outside counsel where necessary on specialist matters.Line management responsibility for Legal Counsel within the team as required. RequirementsExcellent legal experience (private practice and/or in-house), with between 5 and 8 years PQE*. Experience in one or more of the areas the Corporate Legal team supports (as described above). Strong analytical, drafting and reviewing skills.The ability to communicate effectively and build relationships with stakeholders across the business, up to Executive and Board level.Capable of working well in a fast-paced environment with a wide variety of work.Positive and collaborative team player. *PQE is a guide onlyBenefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day’s holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships About UsYou may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway.We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.Starling Bank is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information. Read Less
  • At Engine by Starling, was born out of Starling: the UK’s first and le... Read More
    At Engine by Starling, was born out of Starling: the UK’s first and leading digital bank. Today, Starling delivers intuitive, customer-centric tools to help over 4.6 million people and small businesses to be ‘good with money’. We believe that great technology has the ability to empower customers to save, spend and manage their money in a new and transformative way. Engine is on a mission to promote this philosophy around the world.Engine is a cloud-native, bank-built SaaS platform. We provide a comprehensive and cloud-native  solution to power banks around the world, who share our ambition of building businesses designed to evolve, innovate, and meet growing customer demands. The SaaS technology platform is now available to banks, building societies and credit unions around the world, enabling them to benefit from the modern digital features and efficient back-office processes that has helped Starling to achieve its success.At Engine, we follow five guiding principles: listen, keep it simple, do the right thing, own it, and aim for greatness. Having launched in 2022, we are a rapidly-growing organisation who adopts the same agile mindset as our technology. As such, we embrace change, the reimagination of processes and have cultivated an environment where our colleagues - and partners - can design, build and collaborate openly, with a strong degree of ownership and empowerment to get things done.Hybrid WorkingEngine is headquartered in London, with offices in Dublin, Sydney, Dubai, Toronto and New York. This role will be based in London. We have a hybrid approach to working at Engine - our preference is that you’re located within a commutable distance of London (Liverpool Street) to enable in-person collaboration and interaction with your team.Travel (including international) will likely be necessary on an ad hoc basis, depending on the client and nature of the engagement.About the RoleThe role offers the opportunity to meet with a wide range of potential clients, listen to their needs and explore how Engine can offer a solution for growth and transformation. Working closely with Client Engineering and Product teams, you will help to create, shape and develop trusted and long-term relationships for Engine - alongside our consulting and implementation partners - who we collaborate with frequently.We’re looking for a versatile and creative individual to undertake this role, who enjoys the challenge of a varied and collaborative position, and can offer first-hand experience in Southern European markets. Our BD Consultants enjoy problem solving, getting to the detail without losing sight of the big picture, and making a tangible impact on how banks can launch successful and innovative propositions.What you'll get to doSupporting early stage conversations, running client workshops and demos, whilst identifying opportunities across Southern EuropeContributing to marketing activities and conferences, elevating the awareness and understanding of Engine’s brand and market positioning, ensuring we build a reputation based on trust and excellenceFostering and maintaining strong relationships with our implementation partners, driving collaborative business development activities and go-to-market strategiesCo-ordinating platform requirements for the European market into the product roadmapTaking ownership of selected strategic opportunities, where we encourage you to try something new or hone your existing skillsetActing as the advocate and voice of the client throughout the relationship, offering transparency and building trust, with the ability to distil and understand their strategic vision and needsProject managing opportunities, bringing different domains of the business together to offer subject matter expertise and specialist insight about Engine’s solutionManaging commercial and contractual conversationsWorking with our Client Solutions teams through Discovery and Delivery phases, providing relationship-based and commercial supportProblem solving: conducting structured analysis and presentations to evidence how - and why - Engine can address the issues banks are facing todayFuture developmentWe want to develop future leaders by giving people the opportunity to move between teams and build experience in a variety of roles, in Business Development, Product Management, Delivery and Engineering. At the same time, we are expanding internationally and establishing regional offices in key markets around the world. We expect that, after an initial period in Business Development, you will have the option (but not the obligation) to move to a new role, either in a different function, or in a different part of the world.RequirementsYou have worked for 3+ years in a reputable consulting organisation, where you gained experience and exposure across a number of banks and situations in Southern Europe, and now want to apply your advisory skills into practiceYou have experience of the financial services industry (ideally retail or business banking) and an understanding of the challenges relating to bank IT systems and change managementYour skillsYou possess native or fluent Spanish, French and/or Italian language skills (additional european languages being also a plus)You are highly proactive, and an avid learner - rapidly assimilating technical concepts alongside a variety of client issues, needs and concernsYou have the confidence to ask insightful questions and engage in conversation with senior bank executivesYou embrace autonomy in a highly collaborative team with a flat structureYou have strong presentation, facilitation and communication skillsYou possess strong attention to detail, without sacrificing the wider picture - articulating a value proposition through its constituent partsYou can adapt your communication style to different stakeholders (senior clients, consulting organisations and engineering functions, for example)Interview processInterviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:Initial video interview with a member of the Business Development team (45 minutes)A secondary, deeper interview, with additional members of the team - including our Regional Director for Europe. This is preferably hosted in our London office, and may include the opportunity to present to a portion of the team (60 minutes)Final interview with Engine’s Chief Commercial Officer (45 minutes)Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day’s holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway. We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.Starling is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information. Read Less

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