SRM Recruitment are delighted to be working with a well‑established specialist in the construction and built‑environment sector is looking for a commercially minded Key Account &; Projects Manager to take day‑to‑day ownership of a major national client. This role blends account management, commercial responsibility and project delivery. You’ll oversee a rolling programme of multi‑site installations, refurbishments and upgrade works, coordinating with internal teams and client stakeholders to ensure everything runs smoothly from initial brief to final handover. Rather than juggling lots of one‑off sales, this position focuses on building a long‑term partnership with one flagship national account, delivering repeat work and supporting ongoing programme growth. Key Account OwnershipAct as the main point of contact for a high‑profile national clientBuild and maintain strong relationships with key stakeholders across multiple sitesCoordinate activities across several live projects and site openings simultaneouslyIdentify opportunities for additional works, upgrades, or standardisation across the estateCommercial &; Sales ResponsibilityPrepare and manage quotations, proposals, and commercial documentationLead the commercial process from enquiry through to order placementNegotiate scope, pricing, and timelines while protecting marginOwn revenue, profitability and performance objectives linked to the accountProject Management &; DeliveryTake responsibility for projects once orders are placed through to completionPlan and manage project programmes, ensuring works are delivered on time and to specificationCoordinate internal technical teams, suppliers, logistics partners and installation contractorsMonitor site readiness, resolve on‑site issues and keep the client fully informedOversee snagging, final checks and the handover processDesign &; Solution DevelopmentWork with internal design/technical teams to develop practical, compliant solutionsInterpret client briefs, drawings and technical specificationsSupport value‑engineering discussions while maintaining quality and regulatory complianceReporting &; Commercial ControlMaintain accurate CRM and project documentationTrack costs, variations, margins and overall project profitabilityProvide regular reports, updates and forecasts to senior management About you:You’ll ideally have experience in account management, project delivery or technical sales in one or more of the following:Construction / built environmentBuilding services or technical installationsRetail fit‑out / office fit‑out / refurbishmentFacilities upgrades or multi‑site rollout programmesYou will also bring:Experience managing projects from sale through to installation and handoverStrong commercial awareness and confidence managing pricing, quotes and marginsExcellent communication and stakeholder management skillsHigh levels of organisation with the ability to run multiple live projects concurrentlyConfidence using CRM systems and Microsoft Office(Experience with drawings or design software is helpful but not essential) This vacancy is being advertised by SRM Recruitment, Welwyn Garden City.
If you’d like a confidential conversation about this position - or your next career move in Marketing, HR, Office Support or related specialisms - please contact Senior Consultant Lizzie Burgess.Our Welwyn Garden City team recruits permanent, temporary and contract professionals across Accountancy &; Finance, Human Resources, Marketing &; Creative, Office Support, and Procurement &; Supply Chain.
Read Less
