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Splendid Hospitality Group
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  • Food & Beverage Assistant - 16 Hours  

    - York
    Job Description This role is key in delivering the 'wow' factor to our... Read More
    Job Description This role is key in delivering the 'wow' factor to our guests as and when they interact with you in the Food & Beverage areas. You will support the efficient and effective service delivery of the Hotel Indigo bar and restaurant during key business hours. Work in line with the brand standards following all the necessary procedures to ensure maximum satisfaction for guests. The main focus is on delivering great customer service, working a mixture of shift patterns to cover breakfast, lunch, and dinner service as per the rota and business demands. You will be fully trained and welcomed to the hotel, and supported throughout your journey, with rewarding development on offer during your journey and training plan If you want to work in York's 'sweetest' chocolate themed Hotel, then please apply now. What We Offer We want our staff to enjoy coming to work and provide a friendly and supportive environment for you to work in. You’ll develop personally through meeting and working with people from all over the world as we create memorable guest experiences together, and for those keen develop you’ll have the opportunity to explore the business with various career options. In addition, on offer:  28 holiday days  Meals on duty  Wagestream  Flexible shift patterns  Automatic Enrolment into a workplace pension scheme  Heavily discounted hotel stays and food & beverage discounts  Use of worldwide IHG team member rates  Uniform  24/7 Employee Assistance Programme for you and your family  24/7 GP Service Read Less
  • Operations Advisor  

    - London
    Job Description Reporting to the Hotel Manager, the Operations Executi... Read More
    Job Description Reporting to the Hotel Manager, the Operations Executive position aims to create a supportive and organised environment for the team, enabling Hotel Manager to focus on strategic responsibility and contribute to the overall success of the Hotel operations. What We Offer We want our staff to enjoy coming to work and provide a friendly and supportive environment for you to work in. You’ll develop personally through meeting and working with people from all over the world as we create memorable guest experiences together, and for those keen develop you’ll have the opportunity to explore the business with various career options. In addition, on offer:
    • Hilton Hotel worldwide discounts – rooms from £45 per night with 50% off in Food & Beverage
    • Employee Recognition, Rewards and Events
    • Recommend a Friend – £350
    • Season Ticket Loan
    • Cycle to Work Schemes
    • Discount Chiropodist & Back therapy in the Hotel
    • Guest Experience – complimentary stay in the hotel for you (and guest / family) with free dinner, breakfast and use of pool and gym
    • Bespoke Training & Development opportunities – leadership programs, complaint handling, Master Inn Holders, etc
    • Opportunities to work and support our Local Communities Read Less
  • Night Auditor  

    - York
    Job Description A fantastic opportunity has become available at Hotel... Read More
    Job Description A fantastic opportunity has become available at Hotel Indigo York, to join our Front of House team as a Night Auditor. This role is full time with flexible working working 4 days over 7, meaning that you get 3 days off per week. As part of your role, you will oversee the nights operations in the hotel, including check in and check outs, bar and 24-hour room service duties. You will ensure that all safety and fire prevention procedures are always observed to ensure the daily hotel trading is accounted for, and balanced. You will be fully trained and welcomed to the hotel, and supported throughout your journey, with rewarding development on offer during your journey and training plan.
    If you want to work in York's 'sweetest' chocolate themed Hotel, then please apply now What We Offer We want our staff to enjoy coming to work and provide a friendly and supportive environment for you to work in. You’ll develop personally through meeting and working with people from all over the world as we create memorable guest experiences together, and for those keen develop you’ll have the opportunity to explore the business with various career options. In addition, on offer: 28 holiday days Meals on Duty Flexible shift patterns Automatic Enrolment into a workplace pension scheme Heavily discounted hotel stays and food & beverage discounts Use of worldwide IHG team member rates Amazing high street and lifestyle savings for you and your family Uniform 24/7 Employee Assistance Programme for you and your family 24 Hour GP Service Wagestream Read Less
  • Job Description The Spa Cleaner is responsible for maintaining the hig... Read More
    Job Description The Spa Cleaner is responsible for maintaining the highest standards of cleanliness, hygiene, and presentation throughout the spa facility. This role ensures a calm, sanitary, and welcoming environment for guests by thoroughly cleaning treatment rooms, wet areas, relaxation spaces, and staff areas in accordance with health and safety regulations. Qualifications & Skills Previous cleaning or housekeeping experience preferred (spa, hotel, or healthcare environment is a plus) Knowledge of cleaning chemicals, sanitation standards, and safety practices Strong attention to detail and commitment to cleanliness Ability to work independently and as part of a team Physically able to stand, bend, lift, and perform repetitive tasks Professional appearance and positive attitude Work Environment Calm, wellness-focused setting Exposure to water, steam, and cleaning chemicals Flexible shifts, including weekends and holidays Benefits (optional) Competitive pay Employee spa discounts Training and growth opportunities Supportive and professional work environment What We Offer The Grand, York is proud to provide our team with a variety of benefits to enhance and drive engagement. We believe in consistent and tangible reward and recognition initiatives, and we put health and wellbeing firmly at the heart of our employer brand. Joining The Grand, York is not just a career, but a deeply rewarding journey with limitless opportunities to develop and grow. Fully funded and supported Apprenticeship programmes up to level 7 Supervisory and Management development training programmes, Ignite and Inspire. Splendid Family discounts across our group - on accommodation, food and drink. Enjoy being creative with friends and family with a 50% discount on cookery classes in our Grand Cookery School We operate a monthly Grand Family shop, where you can buy bulk items to help with the cost of living. Discounted local NCP car parking and discount off local First bus travel. Experience our hotel as a guest with a complimentary guest experience for you and a guest within your 90-day probation period Monthly pay day treats and an annual ‘Thank You’ week – full of treats and activities. We celebrate our diverse workforce with awareness days and diversity lunches. Visit York discounts to visit local attractions and experience what our wonderful city has to offer. We love to recognise our Grand Family through Grand Star of The Month, Grand Celebrity of The Week, Probation Pass lunch and Long Service recognition dinner. Enjoy our annual Grand Family party, with many other social events throughout the year. Company Pension salary sacrifice scheme. Access to our Cycle to Work scheme through Green Commute Initiative to support health and wellbeing and our environment. Make a difference and join our Grand Goes Green Team, our Grand Plans Team to help organise our social events and raise funds for our nominated charities. There is also opportunity to represent your department in our Grand Family Forum. Fully funded and supported ESOL classes (English for Speakers of Other Languages) 12 Mental Health First Aiders onsite to provide signposting and initial support. Retail Trust Employee Assistance Programme (EAP) to give free, confidential 24-hour support and advice whenever you may need it. Employee referral scheme - refer a friend or family member and receive a £350 incentive payment. No split shifts, 2 days off together. Complimentary light breakfast, lunch, and dinner whilst on shift as well as complimentary tea, coffee and fruit. Read Less
  • Staff chef  

    - York
    Job Description Join our talented culinary team at our multi award win... Read More
    Job Description Join our talented culinary team at our multi award winning hotel, The Grand, York. As Staff Chef, you will be responsible for providing high-quality, well-balanced, nutritional meals ensuring our team's dining experience reflects the standards of our 5-star property. What We Offer The Grand, York is proud to provide our team with a variety of benefits to enhance and drive engagement. We believe in consistent and tangible reward and recognition initiatives, and we put health and wellbeing firmly at the heart of our employer brand. Joining The Grand, York is not just a career, but a deeply rewarding journey with limitless opportunities to develop and grow. Fully funded and supported Apprenticeship programmes up to level 7 Supervisory and Management development training programmes, Ignite and Inspire. Splendid Family discounts across our group - on accommodation, food and drink. Enjoy being creative with friends and family with a 50% discount on cookery classes in our Grand Cookery School We operate a monthly Grand Family shop, where you can buy bulk items to help with the cost of living. Discounted local NCP car parking and discount off local First bus travel. Experience our hotel as a guest with a complimentary guest experience for you and a guest within your 90-day probation period Monthly pay day treats and an annual ‘Thank You’ week – full of treats and activities. We celebrate our diverse workforce with awareness days and diversity lunches. Visit York discounts to visit local attractions and experience what our wonderful city has to offer. We love to recognise our Grand Family through Grand Star of The Month, Grand Celebrity of The Week, Probation Pass lunch and Long Service recognition dinner. Enjoy our annual Grand Family party, with many other social events throughout the year. Company Pension salary sacrifice scheme. Access to our Cycle to Work scheme through Green Commute Initiative to support health and wellbeing and our environment. Make a difference and join our Grand Goes Green Team, our Grand Plans Team to help organise our social events and raise funds for our nominated charities. There is also opportunity to represent your department in our Grand Family Forum. Fully funded and supported ESOL classes (English for Speakers of Other Languages) 12 Mental Health First Aiders onsite to provide signposting and initial support. Retail Trust Employee Assistance Programme (EAP) to give free, confidential 24-hour support and advice whenever you may need it. Employee referral scheme - refer a friend or family member and receive a £350 incentive payment. No split shifts, 2 days off together. Complimentary light breakfast, lunch, and dinner whilst on shift as well as complimentary tea, coffee and fruit. Read Less
  • Guest Service Assistant - Reception  

    - Edinburgh
    Job Description We are looking for a fun, caring, and passionate indiv... Read More
    Job Description We are looking for a fun, caring, and passionate individual to assist the hotel in welcoming its guests from check in, all the way to check out. This role is key in delivering the 'wow' factor to our guests as and when they interact with you on the Reception desk, as well as dealing with queries over the phone. This role can be fast paced at peak times, working with another colleague on the desk at the same time, or sometimes solo work depending on the level of business. You will be fully trained and welcomed to the hotel, and supported throughout your journey, with rewarding development on offer during your journey and training plan. What We Offer We want our staff to enjoy coming to work and provide a friendly and supportive environment for you to work in. You’ll develop personally through meeting and working with people from all over the world as we create memorable guest experiences together, and for those keen develop you’ll have the opportunity to explore the business with various career options. In addition, on offer: A fantastic place to work! Flexible shift patterns Apprenticeship programmes available Learning and Development Opportunities available through our Leadership Development Programmes Heavily discounted hotel stays and food & beverage discounts at IHG Hotels and Resorts Worldwide Uniform provided 24/7 Employee Assistance Programme for you and your family. Giving you access to counselling services, physical wellbeing & financial aid. Life Assurance 28 holiday days (pro rata for part time) Automatic Enrolment into a workplace pension scheme Wagestream – Stream up to 50% pay as it is earned and set automatic savings to support your financial wellbeing. Read Less
  • Breakfast Chef  

    - York
    Job Description We are seeking a passionate and skilled Breakfast Chef... Read More
    Job Description
    We are seeking a passionate and skilled Breakfast Chef to join our team at Hotel Indigo York. This role focuses on producing high-quality food that not only tastes exceptional but is also beautifully presented. The successful candidate will play a key role in preparing and cooking breakfast and supporting other meal services as needed, while maintaining a high standard of professionalism and efficiency in the kitchen. Responsibilities include food preparation, managing stock through ordering and receiving purchase orders, and ensuring strict adherence to all Health & Safety and food hygiene regulations. This position involves working 4 days out of 7, including weekends, with a primary focus on delivering an outstanding breakfast service to our guests. What We Offer Splendid Hospitality Group is proud to provide our family with a variety of benefits to enhance and drive engagement. We believe in consistent and tangible reward and recognition initiatives, and we put health and wellbeing firmly at the heart of our employer brand. Joining Splendid Hospitality Group is not just a career, but a deeply rewarding journey with limitless opportunities to develop and grow. We offer:
    • Heavily discounted hotel stays and food & beverage discounts at IHG Hotels and Resorts Worldwide
    • Wage stream – Stream up to 50% pay as it is earned and set automatic savings to support your financial well-being
    • Splendid Family discounts across our group - on accommodation, food and drink
    • Automatic Enrolment into a workplace pension scheme
    • Apprenticeship programmes available
    • Learning and Development Opportunities
    • 24/7 Employee Assistance Programme for you and your family. Giving you access to counselling services, physical wellbeing & financial aid Read Less
  • Security Team Leader  

    - London
    Job Description • Assist in enquiries from the Civil Police or other g... Read More
    Job Description • Assist in enquiries from the Civil Police or other government departments and law enforcement agencies in the absence of Security & Risk Manager.
    • Assists to protect Hotel property, colleagues and guests by identifying / observing any suspicious activities and dealing with them accordingly ensuring that the security manager or Manager on Duty are informed at all times.
    • Ensure that all Security and Hotel record systems are maintained in the manner instructed by the Security & Risk Manager.
    • Performs all other related duties as directed by Security & Risk Manager.
    • Respond immediately and investigate all Fire Alarm activations in accordance with the Hotel fire procedures.
    • Understand and use of CCTV system.
    • Assist in the Training of all hotel staff members as required.
    • Full knowledge of DDA alarms and panic alarm system.
    • Adhere to any reasonable request from any member of the management team or Managers on Duty.
    • Conduct and/or supervises investigations into reports made on fire, cases of theft and incidents and thereafter to submit the investigation reports to the Security & Risk Manager without unwarranted delay.
    • Ensure that all hotel team members abide by the hotel's policies in place. What We Offer We want our staff to enjoy coming to work and provide a friendly and supportive environment for you to work in. You’ll develop personally through meeting and working with people from all over the world as we create memorable guest experiences together, and for those keen develop you’ll have the opportunity to explore the business with various career options.
    In addition, we offer:
    • Hilton Hotel worldwide discounts – rooms from £45 per night with 50% off in Food & Beverage
    • Employee Recognition, Rewards and Events
    • Recommend a Friend – £350
    • Season Tickets Loan
    • Cycle to Work Schemes
    • Discount Chiropodist & Back therapy in the Hotel
    • Guest Experience – complimentary stay in the hotel for you (and guest / family) with free dinner, breakfast and use of pool and gym
    • Bespoke Training & Development opportunities – leadership programs, complaint handling, Master Inn Holders, etc
    • Opportunities to work and support our Local Communities Read Less
  • Director of Sales & Events  

    - London
    Job Description The Director of Sales & Events is a Senior Commercial... Read More
    Job Description The Director of Sales & Events is a Senior Commercial Leader responsible for driving revenue growth and strategy across five key segments: Corporate Transient, Corporate Groups, Leisure Wholesale, Leisure Group and Meetings & Events. This role requires a seasoned specialist with an elevated network of industry contacts and a proven ability to win high-value business.
    The ideal candidate will set the strategic direction for both Sales and M&E teams, ensuring full alignment, integration, and execution of strategies that position the property as a leader in hosting major groups and events in the London Market. What We Offer We want our staff to enjoy coming to work and provide a friendly and supportive environment for you to work in. You’ll develop personally through meeting and working with people from all over the world as we create memorable guest experiences together, and for those keen develop you’ll have the opportunity to explore the business with various career options. In addition, on offer:
    • Hilton Hotel worldwide discounts – rooms from £45 per night with 50% off in Food & Beverage
    • Employee Recognition, Rewards and Events
    • Recommend a Friend – £350
    • Season Ticket Loan
    • Cycle to Work Schemes
    • Discount Chiropodist & Back therapy in the Hotel
    • Guest Experience – complimentary stay in the hotel for you (and guest / family) with free dinner, breakfast and use of pool and gym
    • Bespoke Training & Development opportunities – leadership programs, complaint handling, Master Inn Holders, etc
    • Opportunities to work and support our Local Communities Read Less
  • Guest Services Assistant  

    - York
    Job Description The Grand, York is looking for a driven Guest Service... Read More
    Job Description The Grand, York is looking for a driven Guest Service Assistant to join our Front of House Team to ensure guest satisfaction, maintaining operational efficiency, and contributing to the hotel’s revenue and reputation. The individual in this role will be a key player in upholding The Grand, York’s values of exceptional service and creating a memorable experience for every guest. You will be responsible for providing reservation services, such as booking rooms, dining and spa. Alongside providing information about hotel facilities and local amenities and attractions, answering phones from prospective customers and guests, taking messages, delivering them and supporting with general concierge services. You will also complete administrative tasks, respond to guests’ feedback on multiple platforms in a polite, friendly, and efficient manner to ensure that AA standards are maintained and to achieve guest satisfaction whilst preventing a loss of revenue. As a Guest Services Assistant you will prepare amenities for all the VIP & celebrations guests and liaise with other departments to ensure they are looked after accordingly, allocate rooms according to guests' requests and preferences whilst contributing to maximise hotel revenue for all departments by upselling and selling hotel facilities on every occasion. You would also be conversant with the hotel Health and Safety, Fire Safety, Departmental Fire Safety and Security procedures. What We Offer The Grand, York is proud to provide our team with a variety of benefits to enhance and drive engagement. We believe in consistent and tangible reward and recognition initiatives, and we put health and wellbeing firmly at the heart of our employer brand. Joining The Grand, York is not just a career, but a deeply rewarding journey with limitless opportunities to develop and grow. Fully funded and supported Apprenticeship programmes up to level 7 Supervisory and Management development training programmes, Ignite and Inspire. Splendid Family discounts across our group - on accommodation, food and drink. Enjoy being creative with friends and family with a 50% discount on cookery classes in our Grand Cookery School We operate a monthly Grand Family shop, where you can buy bulk items to help with the cost of living. Discounted local NCP car parking and discount off local First bus travel. Experience our hotel as a guest with a complimentary guest experience for you and a guest within your 90-day probation period Monthly pay day treats and an annual ‘Thank You’ week – full of treats and activities. We celebrate our diverse workforce with awareness days and diversity lunches. Visit York discounts to visit local attractions and experience what our wonderful city has to offer. We love to recognise our Grand Family through Grand Star of The Month, Grand Celebrity of The Week, Probation Pass lunch and Long Service recognition dinner. Enjoy our annual Grand Family party, with many other social events throughout the year. Company Pension salary sacrifice scheme. Access to our Cycle to Work scheme through Green Commute Initiative to support health and wellbeing and our environment. Make a difference and join our Grand Goes Green Team, our Grand Plans Team to help organise our social events and raise funds for our nominated charities. There is also opportunity to represent your department in our Grand Family Forum. Fully funded and supported ESOL classes (English for Speakers of Other Languages) 12 Mental Health First Aiders onsite to provide signposting and initial support. Retail Trust Employee Assistance Programme (EAP) to give free, confidential 24-hour support and advice whenever you may need it. Employee referral scheme - refer a friend or family member and receive a £350 incentive payment. No split shifts, 2 days off together. Complimentary light breakfast, lunch, and dinner whilst on shift as well as complimentary tea, coffee and fruit. Read Less

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