Company Detail

Job Openings

• 

  Waiter/Waitress  

  Splendid Hospitality Group

  [fulltime] - York

  Posted: 09/12/2025

  Apply Now

  Job Description Provide excellent customer service by greeting and sea... Read More

  Job Description Provide excellent customer service by greeting and seating guests, taking accurate food and drink orders, serving dishes and beverages promptly, and ensuring guest satisfaction throughout their visit. Maintain clean and well-prepared tables, handle payments, and follow food safety and hygiene standards. Work closely with the team to deliver smooth, friendly, and professional service. What We Offer The Grand, York is proud to provide our team with a variety of benefits to enhance and drive engagement. We believe in consistent and tangible reward and recognition initiatives, and we put health and wellbeing firmly at the heart of our employer brand. Joining The Grand, York is not just a career, but a deeply rewarding journey with limitless opportunities to develop and grow. Fully funded and supported Apprenticeship programmes up to level 7 Supervisory and Management development training programmes, Ignite and Inspire. Splendid Family discounts across our group - on accommodation, food and drink. Enjoy being creative with friends and family with a 50% discount on cookery classes in our Grand Cookery School We operate a monthly Grand Family shop, where you can buy bulk items to help with the cost of living. Discounted local NCP car parking and discount off local First bus travel. Experience our hotel as a guest with a complimentary guest experience for you and a guest within your 90-day probation period Monthly pay day treats and an annual ‘Thank You’ week – full of treats and activities. We celebrate our diverse workforce with awareness days and diversity lunches. Visit York discounts to visit local attractions and experience what our wonderful city has to offer. We love to recognise our Grand Family through Grand Star of The Month, Grand Celebrity of The Week, Probation Pass lunch and Long Service recognition dinner. Enjoy our annual Grand Family party, with many other social events throughout the year. Company Pension salary sacrifice scheme. Access to our Cycle to Work scheme through Green Commute Initiative to support health and wellbeing and our environment. Make a difference and join our Grand Goes Green Team, our Grand Plans Team to help organise our social events and raise funds for our nominated charities. There is also opportunity to represent your department in our Grand Family Forum. Fully funded and supported ESOL classes (English for Speakers of Other Languages) 12 Mental Health First Aiders onsite to provide signposting and initial support. Retail Trust Employee Assistance Programme (EAP) to give free, confidential 24-hour support and advice whenever you may need it. Employee referral scheme - refer a friend or family member and receive a £350 incentive payment. No split shifts, 2 days off together. Complimentary light breakfast, lunch, and dinner whilst on shift as well as complimentary tea, coffee and fruit. Read Less

  Apply Now
• 

  Security Team Leader  

  Splendid Hospitality Group

  [fulltime] - London

  Posted: 08/12/2025

  Apply Now

  Job Description • Assist in enquiries from the Civil Police or other g... Read More

  Job Description • Assist in enquiries from the Civil Police or other government departments and law enforcement agencies in the absence of Security & Risk Manager.
  • Assists to protect Hotel property, colleagues and guests by identifying / observing any suspicious activities and dealing with them accordingly ensuring that the security manager or Manager on Duty are informed at all times.
  • Ensure that all Security and Hotel record systems are maintained in the manner instructed by the Security & Risk Manager.
  • Performs all other related duties as directed by Security & Risk Manager.
  • Respond immediately and investigate all Fire Alarm activations in accordance with the Hotel fire procedures.
  • Understand and use of CCTV system.
  • Assist in the Training of all hotel staff members as required.
  • Full knowledge of DDA alarms and panic alarm system.
  • Adhere to any reasonable request from any member of the management team or Managers on Duty.
  • Conduct and/or supervises investigations into reports made on fire, cases of theft and incidents and thereafter to submit the investigation reports to the Security & Risk Manager without unwarranted delay.
  • Ensure that all hotel team members abide by the hotel's policies in place. What We Offer We want our staff to enjoy coming to work and provide a friendly and supportive environment for you to work in. You’ll develop personally through meeting and working with people from all over the world as we create memorable guest experiences together, and for those keen develop you’ll have the opportunity to explore the business with various career options.
  In addition, we offer:
  • Hilton Hotel worldwide discounts – rooms from £45 per night with 50% off in Food & Beverage
  • Employee Recognition, Rewards and Events
  • Recommend a Friend – £350
  • Season Tickets Loan
  • Cycle to Work Schemes
  • Discount Chiropodist & Back therapy in the Hotel
  • Guest Experience – complimentary stay in the hotel for you (and guest / family) with free dinner, breakfast and use of pool and gym
  • Bespoke Training & Development opportunities – leadership programs, complaint handling, Master Inn Holders, etc
  • Opportunities to work and support our Local Communities Read Less

  Apply Now
• 

  Night Manager  

  Splendid Hospitality Group

  [fulltime parttime] - London

  Posted: 29/11/2025

  Apply Now

  Job Description As Night manager you will be a hospitality professiona... Read More

  Job Description As Night manager you will be a hospitality professional to oversee the hotel overnight, lead the team of porters and take ownership over any issues that occur during the night shift, ensuring a smooth standard of service is maintained at all times. What We Offer We strive to create an amazing workplace where our staff feel happy, motivated and a part of the family. We want to provide a friendly and supportive environment that encourages growth and development. By working with people from all over the world, you can expand your personal and professional horizons and create unforgettable experiences for our guests. If you're interested in advancing your career, we offer various growth opportunities within the company. Additionally, we have other benefits on offer which we can discuss with you. All Marriott Employee Benefits.
  Apprenticeship programmes available.
  Learning and Development Opportunities are available through our Leadership Development Programmes
  Heavily discounted hotel stays and food & beverage discounts.
  Uniform provided.
  24/7 Employee Assistance Programme for you and your family.
  Giving you access to counselling services, physical wellbeing & financial aid.
  28 holiday days (pro rata for part-time).
  Automatic Enrolment into a workplace pension scheme. Read Less

  Apply Now
• 

  Part Time Weekend Guest Service Assistant - Reception  

  Splendid Hospitality Group

  [parttime] - York

  Posted: 26/11/2025

  Apply Now

  Job Description Though this role is based mainly in the reception area... Read More

  Job Description Though this role is based mainly in the reception area, as Guest Service Assistant your responsibilities include: upselling the hotel and local area plus overseeing a busy reception area, dealing with guests checking in/out, enquiries, whilst also having the experience to work in the bar, kitchen and restaurant areas, being flexible within their role supporting any department in line with business demands. What We Offer We want our staff to enjoy coming to work and provide a friendly and supportive environment for you to work in. You’ll develop personally through meeting and working with people from all over the world as we create memorable guest experiences together, and for those keen develop you’ll have the opportunity to explore the business with various career options. In addition, on offer: • 28 holiday days (pro rata for part time)
  • Automatic Enrolment into a workplace pension scheme
  • Heavily discounted hotel stays and food & beverage discounts
  • Use of worldwide IHG team member rates
  • Uniform
  • 24/7 Employee Assistance Programme for you and your family Read Less

  Apply Now
• 

  Commis Chef  

  Splendid Hospitality Group

  [fulltime parttime] - Hounslow

  Posted: 24/11/2025

  Apply Now

  Job Description Working as a Commis Chef, you will play a central role... Read More

  Job Description Working as a Commis Chef, you will play a central role supporting the Kitchen team prep and service work. You will be passionate about food and service, and flexible to work on different sections, where you will receive full on-going training to support your development. What We Offer We want our staff to enjoy coming to work and provide a friendly and supportive environment for you to work in. You’ll develop personally through meeting and working with people from all over the world as we create memorable guest experiences together, and for those keen to develop you’ll have the opportunity to explore the business with various career options. In addition, on offer:
  • Free Meals on Duty
  • Free Parking
  • Apprenticeship programmes available
  • Learning and Development Opportunities available through our Leadership Development Programmes
  • Heavily discounted hotel stays and food & beverage discounts
  • Uniform provided
  • 24/7 Employee Assistance Programme for you and your family. Giving you access to counselling services, physical wellbeing & financial aid.
  • Life Assurance
  • 28 holiday days (pro rata for part time)
  • Automatic Enrolment into a workplace pension scheme Read Less

  Apply Now
• 

  Guest Service Assistant - Housekeeping  

  Splendid Hospitality Group

  [parttime] - Dumfries

  Posted: 15/11/2025

  Apply Now

  Job Description We are currently looking for an enthusiastic team memb... Read More

  Job Description We are currently looking for an enthusiastic team member, on a part time basis, to act as a Guest Service Assistant in the housekeeping department. As a Guest Service Assistant, you’ll deliver a friendly and efficient service; to create a warm and welcoming atmosphere for all our guests and ensure they have a great experience. You’ll be attentive to our guests needs from the moment they arrive, make recommendations and serve accurately and efficiently. You will be totally guest focused, ensuring we are creating memorable stays for all our guests, consistently delivering excellent customer service with an informed, friendly and effective approach. What We Offer We want our staff to enjoy coming to work and provide a friendly and supportive environment for you to work in. You’ll develop personally through meeting and working with people from all over the world as we create memorable guest experiences together, and for those keen develop you’ll have the opportunity to explore the business with various career options. In addition, on offer: 28 holiday days (pro rata for part time) Automatic Enrolment into a workplace pension scheme Heavily discounted hotel stays and food & beverage discounts Uniform 24/7 Employee Assistance Programme for you and your family Read Less

  Apply Now
• 

  Guest Services Assistant  

  Splendid Hospitality Group

  [fulltime] - York

  Posted: 24/10/2025

  Apply Now

  Job Description The Grand, York is looking for a driven Guest Service... Read More

  Job Description The Grand, York is looking for a driven Guest Service Assistant to join our Front of House Team to ensure guest satisfaction, maintaining operational efficiency, and contributing to the hotel’s revenue and reputation. The individual in this role will be a key player in upholding The Grand, York’s values of exceptional service and creating a memorable experience for every guest. You will be responsible for providing reservation services, such as booking rooms, dining and spa. Alongside providing information about hotel facilities and local amenities and attractions, answering phones from prospective customers and guests, taking messages, delivering them and supporting with general concierge services. You will also complete administrative tasks, respond to guests’ feedback on multiple platforms in a polite, friendly, and efficient manner to ensure that AA standards are maintained and to achieve guest satisfaction whilst preventing a loss of revenue. As a Guest Services Assistant you will prepare amenities for all the VIP & celebrations guests and liaise with other departments to ensure they are looked after accordingly, allocate rooms according to guests' requests and preferences whilst contributing to maximise hotel revenue for all departments by upselling and selling hotel facilities on every occasion. You would also be conversant with the hotel Health and Safety, Fire Safety, Departmental Fire Safety and Security procedures. What We Offer The Grand, York is proud to provide our team with a variety of benefits to enhance and drive engagement. We believe in consistent and tangible reward and recognition initiatives, and we put health and wellbeing firmly at the heart of our employer brand. Joining The Grand, York is not just a career, but a deeply rewarding journey with limitless opportunities to develop and grow. Fully funded and supported Apprenticeship programmes up to level 7 Supervisory and Management development training programmes, Ignite and Inspire. Splendid Family discounts across our group - on accommodation, food and drink. Enjoy being creative with friends and family with a 50% discount on cookery classes in our Grand Cookery School We operate a monthly Grand Family shop, where you can buy bulk items to help with the cost of living. Discounted local NCP car parking and discount off local First bus travel. Experience our hotel as a guest with a complimentary guest experience for you and a guest within your 90-day probation period Monthly pay day treats and an annual ‘Thank You’ week – full of treats and activities. We celebrate our diverse workforce with awareness days and diversity lunches. Visit York discounts to visit local attractions and experience what our wonderful city has to offer. We love to recognise our Grand Family through Grand Star of The Month, Grand Celebrity of The Week, Probation Pass lunch and Long Service recognition dinner. Enjoy our annual Grand Family party, with many other social events throughout the year. Company Pension salary sacrifice scheme. Access to our Cycle to Work scheme through Green Commute Initiative to support health and wellbeing and our environment. Make a difference and join our Grand Goes Green Team, our Grand Plans Team to help organise our social events and raise funds for our nominated charities. There is also opportunity to represent your department in our Grand Family Forum. Fully funded and supported ESOL classes (English for Speakers of Other Languages) 12 Mental Health First Aiders onsite to provide signposting and initial support. Retail Trust Employee Assistance Programme (EAP) to give free, confidential 24-hour support and advice whenever you may need it. Employee referral scheme - refer a friend or family member and receive a £350 incentive payment. No split shifts, 2 days off together. Complimentary light breakfast, lunch, and dinner whilst on shift as well as complimentary tea, coffee and fruit. Read Less

  Apply Now
• 

  Chef de Partie  

  Splendid Hospitality Group

  [fulltime] - London

  Posted: 17/10/2025

  Apply Now

  Job Description We are currently looking for a reliable and ambitious... Read More

  Job Description We are currently looking for a reliable and ambitious Chef de Partie who loves cooking and enjoys the challenge of working in a high-end market to join our professional and friendly team. This is an excellent opportunity to develop your skills in a dynamic kitchen environment. What We Offer We want our staff to enjoy coming to work and provide a friendly and supportive environment for you to work in. You’ll develop personally through meeting and working with people from all over the world as we create memorable guest experiences together, and for those keen develop you’ll have the opportunity to explore the business with various career options. In addition, we offer: • Hilton Hotel worldwide discounts – rooms from £45 per night with 50% off in Food & Beverage
  • Employee Recognition, Rewards and Events
  • Recommend a Friend – £350
  • Season Tickets Loan
  • Cycle to Work Schemes
  • Discount Chiropodist & Back therapy in the Hotel
  • Guest Experience – complimentary stay in the hotel for you (and guest / family) with free dinner, breakfast and use of pool and gym
  • Bespoke Training & Development opportunities – leadership programs, complaint handling, Master Inn Holders, etc
  • Opportunities to work and support our Local Communities Read Less

  Apply Now
• 

  Shift Engineer  

  Splendid Hospitality Group

  [fulltime] - London

  Posted: 17/10/2025

  Apply Now

  Job Description In this role, you will be responsible for ensuring tha... Read More

  Job Description In this role, you will be responsible for ensuring that routine maintenance is performed, in order for the hotel to be operated with maximum efficiency to achieve guest satisfaction and safety. You will be a team player, have excellent communication skills and attention to detail, and will be able to maintain a positive and calm outlook regardless of what challenges the shift might bring. What We Offer We want our staff to enjoy coming to work and provide a friendly and supportive environment for you to work in. You’ll develop personally through meeting and working with people from all over the world as we create memorable guest experiences together, and for those keen develop you’ll have the opportunity to explore the business with various career options.
  We also offer:
  • Hilton Hotel worldwide discounts – rooms from £45 per night with 50% off in Food & Beverage
  • Employee Recognition, Rewards and Events
  • Recommend a Friend – £350
  • Season Tickets Loan
  • Cycle to Work Schemes
  • Discount Chiropodist & Back therapy in the Hotel
  • Guest Experience – complimentary stay in the hotel for you (and guest / family) with free dinner, breakfast and use of pool and gym
  • Bespoke Training & Development opportunities – leadership programs, complaint handling, Master Inn Holders, etc
  • Opportunities to work and support our Local Communities Read Less

  Apply Now

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