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Sovos Compliance
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  • Senior ISV Solution Architect - Tax Technology  

    Sovos Compliance
    - Farnborough
    Apply Now
    Build your future with Sovos. If you're seeking a career where innovat... Read More
    Build your future with Sovos. If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionising how businesses navigate the ever-changing regulatory landscape. At Sovos, we're dedicated to more than just solving compliance challenges – we're committed to making a positive and lasting difference in everything we do. Our teams operate on the modern edge of digital technology, working not only to solve complex business challenges but also to enrich our personal, professional, and local communities. Our purpose-built systems provide the tools you need to thrive in a world where governments demand increased visibility, faster reporting and greater control over business processes. Excited about the possibilities? So are we! Don’t worry if you don't check all the boxes – apply anyway! We're focused on hiring the right people, not just the "right" resume. It's not about what you've done elsewhere; it's all about what you're capable of doing here. The Work You'll Do: We are looking for a highly experienced Senior Embedded Solution Architect to lead our most strategic ISV and embedded partner engagements. In this senior position, you will define integration strategy, shape technical direction for key partnerships, and serve as a trusted advisor to executive stakeholders—both internally and within partner organisations. Operating as a senior leader within the Embedded Technical Management team, you will combine deep technical expertise with strong relationship leadership. You will guide solution architecture for complex partner integrations, support revenue growth through co-sell activity, and influence the evolution of Sovos’ embedded product ecosystem. More specifically, you will: Solution Architecture & Technical Leadership Lead technical discovery and architecture for strategic ISV partners Design scalable integrations using APIs, webhooks, cloud-native and event-driven patterns Produce clear solution designs covering architecture, compliance and implementation Establish integration governance, quality standards and testing frameworks Partner & Stakeholder Leadership Act as principal technical advisor for high-value embedded partners Build strong relationships with partner Product, Engineering and Compliance teams Deliver executive-level briefings and strategic reviews Support pre-sales, co-sell motions and partner growth initiatives Operational & Product Influence Oversee resolution of high-impact technical or compliance issues Guide partner performance, risk management and integration health Provide market and partner feedback to inform product roadmap Contribute to internal best practices and mentor fellow architects What We Need From You: Technical Expertise 10+ years in enterprise software, ERP/tax tech, consulting or solution architecture Strong experience designing enterprise integrations (REST APIs, webhooks, cloud patterns) Understanding of tax compliance, e-invoicing or regulated SaaS environments (advantageous) Familiarity with SaaS ecosystems and modern software architectures Partnership & Leadership Skills Experience supporting ISVs, embedded partnerships or pre-sales engineering Ability to engage and influence senior and C-level stakeholders Strong communication skills, able to simplify technical topics for business audiences Proven ability to manage complex, multi-stakeholder initiatives What Does Sovos Offer You? The tools to enhance your life - because we want you to enjoy your life outside of work and inside! Strategic role influencing partner success and product direction High visibility across Product, Engineering, Compliance and GTM teams Real opportunity to shape the future of embedded tax technology International, flexible, collaborative environment 30 days holiday (plus 8 days BH) Benefits: Health insurance, Dental insurance, Life insurance, Critical illness insurance, Income protection, Mental wellbeing support Global Meeting Free Days Award Winning Career Development and Training opportunities, and more! Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees.  We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law.  At Sovos, all employees are encouraged to bring their whole selves to work. Company Background Sovos is a global provider of tax, compliance and trust solutions and services that enable businesses to navigate an increasingly regulated world with true confidence. Purpose-built for always-on compliance capabilities, our scalable IT-driven solutions meet the demands of an evolving and complex global regulatory landscape. Sovos’ cloud-based software platform provides an unparalleled level of integration with business applications and government compliance processes. More than 100,000 customers in 100+ countries – including half the Fortune 500 – trust Sovos for their compliance needs. Sovos annually processes more than three billion transactions across 19,000 global tax jurisdictions. Bolstered by a robust partner program more than 400 strong, Sovos brings to bear an unrivaled global network for companies across industries and geographies. Founded in 1979, Sovos has operations across the Americas and Europe, and is owned by Hg and TA Associates. For more information visit http://www.sovos.com and follow us on LinkedIn and Twitter.
    Read Less
    Apply Now

  • Senior ISV Solution Architect - Tax Technology  

    Sovos Compliance
    - London
    Apply Now
    Build your future with Sovos. If you're seeking a career where innovat... Read More
    Build your future with Sovos. If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionising how businesses navigate the ever-changing regulatory landscape. At Sovos, we're dedicated to more than just solving compliance challenges – we're committed to making a positive and lasting difference in everything we do. Our teams operate on the modern edge of digital technology, working not only to solve complex business challenges but also to enrich our personal, professional, and local communities. Our purpose-built systems provide the tools you need to thrive in a world where governments demand increased visibility, faster reporting and greater control over business processes. Excited about the possibilities? So are we! Don’t worry if you don't check all the boxes – apply anyway! We're focused on hiring the right people, not just the "right" resume. It's not about what you've done elsewhere; it's all about what you're capable of doing here. The Work You'll Do: We are looking for a highly experienced Senior Embedded Solution Architect to lead our most strategic ISV and embedded partner engagements. In this senior position, you will define integration strategy, shape technical direction for key partnerships, and serve as a trusted advisor to executive stakeholders—both internally and within partner organisations. Operating as a senior leader within the Embedded Technical Management team, you will combine deep technical expertise with strong relationship leadership. You will guide solution architecture for complex partner integrations, support revenue growth through co-sell activity, and influence the evolution of Sovos’ embedded product ecosystem. More specifically, you will: Solution Architecture & Technical Leadership Lead technical discovery and architecture for strategic ISV partners Design scalable integrations using APIs, webhooks, cloud-native and event-driven patterns Produce clear solution designs covering architecture, compliance and implementation Establish integration governance, quality standards and testing frameworks Partner & Stakeholder Leadership Act as principal technical advisor for high-value embedded partners Build strong relationships with partner Product, Engineering and Compliance teams Deliver executive-level briefings and strategic reviews Support pre-sales, co-sell motions and partner growth initiatives Operational & Product Influence Oversee resolution of high-impact technical or compliance issues Guide partner performance, risk management and integration health Provide market and partner feedback to inform product roadmap Contribute to internal best practices and mentor fellow architects What We Need From You: Technical Expertise 10+ years in enterprise software, ERP/tax tech, consulting or solution architecture Strong experience designing enterprise integrations (REST APIs, webhooks, cloud patterns) Understanding of tax compliance, e-invoicing or regulated SaaS environments (advantageous) Familiarity with SaaS ecosystems and modern software architectures Partnership & Leadership Skills Experience supporting ISVs, embedded partnerships or pre-sales engineering Ability to engage and influence senior and C-level stakeholders Strong communication skills, able to simplify technical topics for business audiences Proven ability to manage complex, multi-stakeholder initiatives What Does Sovos Offer You? The tools to enhance your life - because we want you to enjoy your life outside of work and inside! Strategic role influencing partner success and product direction High visibility across Product, Engineering, Compliance and GTM teams Real opportunity to shape the future of embedded tax technology International, flexible, collaborative environment 30 days holiday (plus 8 days BH) Benefits: Health insurance, Dental insurance, Life insurance, Critical illness insurance, Income protection, Mental wellbeing support Global Meeting Free Days Award Winning Career Development and Training opportunities, and more! Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees.  We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law.  At Sovos, all employees are encouraged to bring their whole selves to work. Company Background Sovos is a global provider of tax, compliance and trust solutions and services that enable businesses to navigate an increasingly regulated world with true confidence. Purpose-built for always-on compliance capabilities, our scalable IT-driven solutions meet the demands of an evolving and complex global regulatory landscape. Sovos’ cloud-based software platform provides an unparalleled level of integration with business applications and government compliance processes. More than 100,000 customers in 100+ countries – including half the Fortune 500 – trust Sovos for their compliance needs. Sovos annually processes more than three billion transactions across 19,000 global tax jurisdictions. Bolstered by a robust partner program more than 400 strong, Sovos brings to bear an unrivaled global network for companies across industries and geographies. Founded in 1979, Sovos has operations across the Americas and Europe, and is owned by Hg and TA Associates. For more information visit http://www.sovos.com and follow us on LinkedIn and Twitter.
    Read Less
    Apply Now

  • Enterprise Account Manager - French/German Speaker  

    Sovos Compliance
    - Brighton
    Apply Now
    Build your future with Sovos. If you're seeking a career where innovat... Read More
    Build your future with Sovos. If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionising how businesses navigate the ever-changing regulatory landscape. At Sovos, we're dedicated to more than just solving compliance challenges – we're committed to making a positive and lasting difference in everything we do. Our teams operate on the modern edge of digital technology, working not only to solve complex business challenges but also to enrich our personal, professional, and local communities. Our purpose-built systems provide the tools you need to thrive in a world where governments demand increased visibility, faster reporting and greater control over business processes. Excited about the possibilities? So are we! Don’t worry if you don't check all the boxes – apply anyway! We're focused on hiring the right people, not just the "right" resume. It's not about what you've done elsewhere; it's all about what you're capable of doing here.   The Work You’ll Do: The Enterprise Account Manager is responsible for reviewing contracts and managing areas where clients may need to increase their usage rate of Sovos compliance products by driving the contract review of current clients and use case discussions to validate and determine the need for a compliance discussion. This will be accomplished by developing and managing a well-rounded sales engagement strategy including prospecting and customer-centric sales process management. Skilled at territory planning and understands client’s solution portfolio to better understand their buying journey. Will be important to identify various opportunities for teaching and thought leadership on things the client might find valuable.   More specifically you will: Effectively review and value Sovos' SaaS-based products and services to current accounts  Grow and manage a balanced pipeline across your assigned territory, achieving account contract management business growth  Deliver profitable new agreements in current business in assigned territory while meeting and exceeding revenue targets and relevant quotas whilst being able to accurately forecast in month and in quarter  Effectively build a year-over-year track record of consistent performance and accountability using multiple contract management approaches and managing complex agreements in large enterprises  Provide accurate and detailed sales data in Salesforce.com  Act with integrity and demonstrates ethical behavior in all matters with all stakeholders.  Take full responsibility for ensuring internal and external customer satisfaction.  Demonstrate initiative, drive and determination to achieve results, success and growth.  Maintain a high level of energy, enthusiasm, engagement, and commitment to action.  Demonstrate a high degree of self-awareness and commitment to personal development and learning   Clearly communicates value in a sales cycle and sets correct expectations for implementation and use of product    What We Need From You: 2+ years of account management and quota-carrying sales experience; business to business sales experience preferred but not required  Has met or exceeded annual quota for at least two years  Experience in knowledge of SaaS solutions/SaaS environments preferred  Demonstrated track record of growing and retaining a book of business and exceeding quota targets  Ability to present a value based, consultative agreement by listening to customer needs and shaping a shared vision for a long-term relationship  Strong communication and interpersonal skills both internally and externally during difficult conversations  Experience working with procumbent, legal, and renewal negotiations   Environmental Job Requirements and Working Conditions  Position requires  minimal (less than 25%) travel required both domestic and international to Sovos locations and events  Utilize technology (e.g., phone systems, computer hardware and software applications) to fulfill work requirements  Ability to pass background/drug check  Ability to listen and communicate effectively over the phone and follows verbal and written instructions carefully  Is self-motivated and a team player with a drive to exceed targets and displays personal and corporate integrity  Projects a positive and professional image to internal and external customers   Acts as a role model to mentor broader sales team sharing best practices, messaging, etc.  Makes decisions that equally benefit the Business, client, and salesperson  Consistently nurtures and evolves cross-functional partnerships to manage their territory  Leverages external partners and client stakeholders to share intel, solve challenges and accelerate time to close, when appropriate  Takes advantage of opportunities to represent Sovos at client events    What Does Sovos Offer You?  The tools to enhance your life - because we want you to enjoy your life outside of work and inside! Flexible Time-Off Uncapped Commission Plans Bi-Weekly Meeting Free Days Mentoring Programs Globally recognized Training and Development programs Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees.  We do not discriminate against race, colour, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law.  At Sovos, all employees are encouraged to bring their whole selves to work.   Company Background Sovos is a global provider of tax, compliance and trust solutions and services that enable businesses to navigate an increasingly regulated world with true confidence. Purpose-built for always-on compliance capabilities, our scalable IT-driven solutions meet the demands of an evolving and complex global regulatory landscape. Sovos’ cloud-based software platform provides an unparalleled level of integration with business applications and government compliance processes. More than 100,000 customers in 100+ countries – including half the Fortune 500 – trust Sovos for their compliance needs. Sovos annually processes more than three billion transactions across 19,000 global tax jurisdictions. Bolstered by a robust partner program more than 400 strong, Sovos brings to bear an unrivaled global network for companies across industries and geographies. Founded in 1979, Sovos has operations across the Americas and Europe, and is owned by Hg and TA Associates. For more information visit http://www.sovos.com and follow us on LinkedIn and Twitter. #LI-HYBRID Read Less
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  • Product Owner - ISV Functionality  

    Sovos Compliance
    - London
    Apply Now
    Build your future with Sovos. If you're seeking a career where innovat... Read More
    Build your future with Sovos. If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionizing how businesses navigate the ever-changing regulatory landscape. At Sovos, we're dedicated to more than just solving compliance challenges -- we're committed to making a positive and lasting difference in everything we do. Our teams operate on the modern edge of digital technology, working not only to solve complex business challenges but also to enrich our personal, professional, and local communities. Our purpose-built systems provide the tools you need to thrive in a world where governments demand increased visibility, faster reporting and greater control over business processes. Excited about the possibilities? So are we! Don't worry if you don't check all the boxes -- apply anyway! We're focused on hiring the right people, not just the "right" resume. It's not about what you've done elsewhere; it's all about what you're capable of doing here. The Work You'll Do: As a Product Owner – ISV Functionality, you will ensure that requirements from ISV partners, market-facing teams, and internal stakeholders are clearly understood, prioritised, and delivered into high-quality product capabilities. This is a primarily inward-facing role acting as the main liaison between Product Management, Engineering, and partner-supporting teams. You will focus on building and improving product functionality that enables ISV and embedded partners to deliver scalable, compliant solutions using Sovos technology. You will also support sales engineering, implementation, and customer support with subject-matter expertise on partner-related features. More specifically, you will:  Act as the primary liaison between Product Management and Engineering to support ISV and embedded-related development. Collect and refine requirements from ISV partners, market-facing Product Managers, internal teams, and end users. Coordinate the creation of mockups, prototypes, and requirement documentation. Maintain and prioritise the product backlog to maximise outcomes aligned with product strategy. Write and present Product Requirements Documents (PRDs). Review and approve functional specifications, ensuring alignment with intended use cases and partner needs. Oversee delivery progress and provide decisions that help remove blockers during development. Communicate updates and progress to stakeholders throughout the development lifecycle. Coordinate testing cycles, including UAT, alpha, and beta programmes. Collect, coordinate, and prioritise bug fixes and usability improvements. What We Need From You 4+ years of experience in a related field. Experience in B2B SaaS, business analysis, or product development preferred. Strong understanding of software architecture and APIs, with the ability to translate technical concepts into clear product requirements. Full understanding of the Product Owner role within an Agile environment. Strong judgement and decision-making skills, with the ability to act quickly when required. Experience mentoring or advising teams on PO best practices. Ability to manage a multi-team backlog without requiring daily oversight. What Does Sovos Offer You? The tools to enhance your life - because we want you to enjoy your life outside of work and inside! An opportunity to work with a global team Bi-Weekly Meeting Free Days! Mentoring Programs Globally recognised Training and Development programs Benefits Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos, all employees are encouraged to bring their whole selves to work.   Company Background Sovos is a global provider of tax, compliance and trust solutions and services that enable businesses to navigate an increasingly regulated world with true confidence. Purpose-built for always-on compliance capabilities, our scalable IT-driven solutions meet the demands of an evolving and complex global regulatory landscape. Sovos' cloud-based software platform provides an unparalleled level of integration with business applications and government compliance processes. More than 100,000 customers in 100+ countries -- including half the Fortune 500 -- trust Sovos for their compliance needs. Sovos annually processes more than three billion transactions across 19,000 global tax jurisdictions. Bolstered by a robust partner program more than 400 strong, Sovos brings to bear an unrivaled global network for companies across industries and geographies. Founded in 1979, Sovos has operations across the Americas and Europe, and is owned by Hg and TA Associates. For more information visit http://www.sovos.com and follow us on LinkedIn and Twitter. Read Less
    Apply Now

  • Strategic Program Manager – Partner Integrations  

    Sovos Compliance
    - Brighton
    Apply Now
    Build your future with Sovos. If you're seeking a career where innovat... Read More
    Build your future with Sovos. If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionizing how businesses navigate the ever-changing regulatory landscape. At Sovos, we're dedicated to more than just solving compliance challenges -- we're committed to making a positive and lasting difference in everything we do. Our teams operate on the modern edge of digital technology, working not only to solve complex business challenges but also to enrich our personal, professional, and local communities. Our purpose-built systems provide the tools you need to thrive in a world where governments demand increased visibility, faster reporting and greater control over business processes. Excited about the possibilities? So are we! Don't worry if you don't check all the boxes -- apply anyway! We're focused on hiring the right people, not just the "right" resume. It's not about what you've done elsewhere; it's all about what you're capable of doing here.   The Work You'll Do: At Sovos, we're building the future of embedded compliance and we need a strategic orchestrator to make it happen. As a Strategic Program Manager – Partner Integrations, you'll be the driving force behind high-impact ISV partnerships that extend Sovos solutions across multiple product lines and markets. This isn't just about managing timelines, it's about architecting seamless API-first integrations that deliver value to thousands of customers while coordinating across Product, Engineering, Implementation, Support, and Go-To-Market teams. You'll work at the intersection of technology and partnership strategy, ensuring that complex, multi-team initiatives launch on time, on target, and ready to scale. You'll serve as the bridge between Sovos and our ISV partners, building trusted relationships with partner program leadership while maintaining crystal-clear visibility across all workstreams. Think of yourself as the conductor of a global orchestra, ensuring every section knows when to play, what to deliver, and how it all comes together for a flawless performance. More specifically, you will: Build and maintain strong relationships with ISV program leadership to ensure alignment on objectives, deliverables, and launch milestones Lead integrated planning sessions across Product, Engineering, and QA to align on quarterly goals, scope, sequencing, and timelines Represent the ISV integration within Quarterly Value Planning (QVP), ensuring dependencies and execution order are clearly defined Coordinate execution across multiple scrum teams, facilitating Scrum of Scrums and resolving blockers that could derail delivery Ensure Technology develops a coordinated testing plan reviewed and approved by Product, Tech, and Implementation teams Partner with GTM, Documentation, and Support teams to ensure organizational readiness and a unified go-live support plan Aggregate insights from all delivery teams to provide unified visibility, risk awareness, and progress reporting for leadership Capture lessons learned and apply them to continuously improve future ISV execution and readiness processes   What We Need From You Bachelor’s degree or equivalent experience (business, computer science, or related field). 7+ years in technical or program management within SaaS or technology organizations. Proven success leading multi-team, API-first product delivery in an agile environment. Experience coordinating with external program management teams on delivery execution. Strong understanding of software delivery lifecycles, testing governance, and release readiness. Experience with ISV or embedded partner program delivery strongly preferred. Proficiency in Jira, Confluence, and agile reporting tools. Exceptional facilitation, executive communication, and presentation skills. Experience with compliance-driven SaaS products preferred   What Does Sovos Offer You? The tools to enhance your life - because we want you to enjoy your life outside of work and inside! An opportunity to work with a global team Bi-Weekly Meeting Free Days! Mentoring Programs Globally recognised Training and Development programs Benefits Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos, all employees are encouraged to bring their whole selves to work.   Company Background Sovos is a global provider of tax, compliance and trust solutions and services that enable businesses to navigate an increasingly regulated world with true confidence. Purpose-built for always-on compliance capabilities, our scalable IT-driven solutions meet the demands of an evolving and complex global regulatory landscape. Sovos' cloud-based software platform provides an unparalleled level of integration with business applications and government compliance processes. More than 100,000 customers in 100+ countries -- including half the Fortune 500 -- trust Sovos for their compliance needs. Sovos annually processes more than three billion transactions across 19,000 global tax jurisdictions. Bolstered by a robust partner program more than 400 strong, Sovos brings to bear an unrivaled global network for companies across industries and geographies. Founded in 1979, Sovos has operations across the Americas and Europe, and is owned by Hg and TA Associates. For more information visit http://www.sovos.com and follow us on LinkedIn and Twitter. Read Less
    Apply Now

  • Customer Success Manager  

    Sovos Compliance
    - Farnborough
    Apply Now
    Build your future with Sovos. If you're seeking a career where innovat... Read More
    Build your future with Sovos. If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionising how businesses navigate the ever-changing regulatory landscape. At Sovos, we're dedicated to more than just solving compliance challenges – we're committed to making a positive and lasting difference in everything we do. Our teams operate on the modern edge of digital technology, working not only to solve complex business challenges but also to enrich our personal, professional, and local communities. Our purpose-built systems provide the tools you need to thrive in a world where governments demand increased visibility, faster reporting and greater control over business processes. Excited about the possibilities? So are we! Don’t worry if you don't check all the boxes – apply anyway! We're focused on hiring the right people, not just the "right" CV. It's not about what you've done elsewhere; it's all about what you're capable of doing here.   The Work You'll Do As a Customer Success Manager, reporting to the Director of Customer Success, you’ll drive product adoption, retention, and growth by delivering strong business value and cultivating deep, long-lasting relationships with customers. Your focus will be on strategic account planning, risk mitigation, and ensuring customers derive maximum value from our solutions. More specifically, you will: Act as a proactive advocate for customers within Sovos Build trusted relationships with key customer stakeholders and executive sponsors Drive product adoption and promote usage to maximise business value Deliver quarterly business reviews to track performance and value Identify and eliminate churn risks through ongoing account nurturing Lead customer success planning and lifecycle management Monitor feature usage and drive awareness of new functionalities Analyse adoption trends and customer behaviour to offer tailored support Conduct regular health checks and manage risk mitigation plans Capture and share customer feedback to influence the Sovos product roadmap   What We Need From You: 2+ years’ experience in customer success, account management or sales in a SaaS or tech-driven organization 1+ years managing enterprise-level accounts Strong communication and crisis management capabilities Familiarity with customer success platforms (e.g., Salesforce, Gainsight) Experience supporting global, multi-product customers Ability to translate complex technical ideas to business stakeholders Comfortable presenting to senior audiences and facilitating discussions Organized, proactive and highly collaborative mindset Bonus: knowledge of tax compliance or reporting, process improvement   What Does Sovos Offer You? The tools to enhance your life – because we want you to enjoy your life inside and outside of work! Flexible time-off Bi-weekly meeting-free days Global mentoring programmes Globally recognised learning and development opportunities Competitive Benefits Package - health and dental insurance, life insurance, critical illness cover and wage protection, 30 days holidays (plus bank holidays)  Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, colour, religion, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos, all employees are encouraged to bring their whole selves to work.   Company Background Sovos is a global provider of tax, compliance and trust solutions and services that enable businesses to navigate an increasingly regulated world with true confidence. Purpose-built for always-on compliance capabilities, our scalable IT-driven solutions meet the demands of an evolving and complex global regulatory landscape. Sovos’ cloud-based software platform provides an unparalleled level of integration with business applications and government compliance processes. More than 100,000 customers in 100+ countries – including half the Fortune 500 – trust Sovos for their compliance needs. Sovos annually processes more than three billion transactions across 19,000 global tax jurisdictions. Bolstered by a robust partner programme more than 400 strong, Sovos brings to bear an unrivalled global network for companies across industries and geographies. Founded in 1979, Sovos has operations across the Americas and Europe, and is owned by Hg and TA Associates. For more information visit www.sovos.com and follow us on LinkedIn and Twitter. Read Less
    Apply Now

  • Customer Success Manager  

    Sovos Compliance
    - London
    Apply Now
    Build your future with Sovos. If you're seeking a career where innovat... Read More
    Build your future with Sovos. If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionizing how businesses navigate the ever-changing regulatory landscape. At Sovos, we're dedicated to more than just solving compliance challenges -- we're committed to making a positive and lasting difference in everything we do. Our teams operate on the modern edge of digital technology, working not only to solve complex business challenges but also to enrich our personal, professional, and local communities. Our purpose-built systems provide the tools you need to thrive in a world where governments demand increased visibility, faster reporting and greater control over business processes. Excited about the possibilities? So are we! Don't worry if you don't check all the boxes -- apply anyway! We're focused on hiring the right people, not just the "right" resume. It's not about what you've done elsewhere; it's all about what you're capable of doing here. The Work You'll Do: As a Customer Success Manager reporting to the Director of Customer Success, you'll play a pivotal role in driving product adoption, safeguarding retention, and unlocking growth opportunities for our customers. Your mission is to deliver measurable business value whilst building trusted, lasting relationships that position Sovos as an indispensable partner in their compliance journey. You'll be the strategic connector between customer needs and our innovative solutions—anticipating challenges, eliminating obstacles, and ensuring every customer realizes the full potential of their investment in Sovos. More specifically, you will: Champion customer success by acting as their advocate within Sovos, ensuring their voice shapes our approach and priorities Build and nurture trusted relationships with key stakeholders and executive sponsors, becoming their go-to partner for strategic guidance Drive meaningful product adoption and promote feature utilization that translates directly into business value and operational efficiency Deliver insightful quarterly business reviews that showcase performance metrics, demonstrate ROI, and align on future goals Proactively identify and mitigate churn risks through continuous account engagement, health monitoring, and early intervention strategies Lead comprehensive customer success planning across the entire lifecycle—from onboarding through renewal and expansion Monitor feature usage patterns and drive awareness of new functionalities that enhance customer outcomes Analyze adoption trends and customer behavior to deliver tailored recommendations and proactive support Conduct regular health checks and develop targeted risk mitigation plans to ensure long-term customer satisfaction Capture valuable customer feedback and insights to influence the Sovos product roadmap and drive continuous improvement What We Need From You 2+ years of experience in customer success, account management, or sales within a SaaS or technology-driven organization 1+ years managing enterprise-level accounts with complex stakeholder landscapes Excellent communication skills with the ability to manage challenging situations and drive resolution with professionalism Experience with customer success platforms such as Salesforce, Gainsight, or similar tools Track record of supporting global, multi-product customers across diverse industries Ability to translate complex technical concepts into clear business value for non-technical stakeholders Confidence presenting to senior audiences and facilitating productive strategic discussions Highly organized, proactive mindset with a collaborative approach to problem-solving Bonus: Knowledge of tax compliance, regulatory reporting, or process improvement initiatives What Does Sovos Offer You? The tools to enhance your life - because we want you to enjoy your life outside of work and inside! 30 days holiday (plus 8 days BH) Health insurance Dental insurance Life insureance Critical illness insurance Income protection Mental wellbeing support Global Meeting Free Days Award Winning Career Development and Training opportunities, and more! Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos, all employees are encouraged to bring their whole selves to work. Company Background Sovos is a global provider of tax, compliance and trust solutions and services that enable businesses to navigate an increasingly regulated world with true confidence. Purpose-built for always-on compliance capabilities, our scalable IT-driven solutions meet the demands of an evolving and complex global regulatory landscape. Sovos' cloud-based software platform provides an unparalleled level of integration with business applications and government compliance processes. More than 100,000 customers in 100+ countries -- including half the Fortune 500 -- trust Sovos for their compliance needs. Sovos annually processes more than three billion transactions across 19,000 global tax jurisdictions. Bolstered by a robust partner program more than 400 strong, Sovos brings to bear an unrivaled global network for companies across industries and geographies. Founded in 1979, Sovos has operations across the Americas and Europe, and is owned by Hg and TA Associates. For more information visit http://www.sovos.com and follow us on LinkedIn and Twitter. Read Less
    Apply Now

  • Customer Success Manager  

    Sovos Compliance
    - Brighton
    Apply Now
    Build your future with Sovos. If you're seeking a career where innovat... Read More
    Build your future with Sovos. If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionising how businesses navigate the ever-changing regulatory landscape. At Sovos, we're dedicated to more than just solving compliance challenges – we're committed to making a positive and lasting difference in everything we do. Our teams operate on the modern edge of digital technology, working not only to solve complex business challenges but also to enrich our personal, professional, and local communities. Our purpose-built systems provide the tools you need to thrive in a world where governments demand increased visibility, faster reporting and greater control over business processes. Excited about the possibilities? So are we! Don’t worry if you don't check all the boxes – apply anyway! We're focused on hiring the right people, not just the "right" CV. It's not about what you've done elsewhere; it's all about what you're capable of doing here.   The Work You'll Do As a Customer Success Manager, reporting to the Director of Customer Success, you’ll drive product adoption, retention, and growth by delivering strong business value and cultivating deep, long-lasting relationships with customers. Your focus will be on strategic account planning, risk mitigation, and ensuring customers derive maximum value from our solutions. More specifically, you will: Act as a proactive advocate for customers within Sovos Build trusted relationships with key customer stakeholders and executive sponsors Drive product adoption and promote usage to maximise business value Deliver quarterly business reviews to track performance and value Identify and eliminate churn risks through ongoing account nurturing Lead customer success planning and lifecycle management Monitor feature usage and drive awareness of new functionalities Analyse adoption trends and customer behaviour to offer tailored support Conduct regular health checks and manage risk mitigation plans Capture and share customer feedback to influence the Sovos product roadmap   What We Need From You: 2+ years’ experience in customer success, account management or sales in a SaaS or tech-driven organization 1+ years managing enterprise-level accounts Strong communication and crisis management capabilities Familiarity with customer success platforms (e.g., Salesforce, Gainsight) Experience supporting global, multi-product customers Ability to translate complex technical ideas to business stakeholders Comfortable presenting to senior audiences and facilitating discussions Organized, proactive and highly collaborative mindset Bonus: knowledge of tax compliance or reporting, process improvement   What Does Sovos Offer You? The tools to enhance your life – because we want you to enjoy your life inside and outside of work! Flexible time-off Bi-weekly meeting-free days Global mentoring programmes Globally recognised learning and development opportunities Competitive Benefits Package - health and dental insurance, life insurance, critical illness cover and wage protection, 30 days holidays (plus bank holidays)  Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, colour, religion, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos, all employees are encouraged to bring their whole selves to work.   Company Background Sovos is a global provider of tax, compliance and trust solutions and services that enable businesses to navigate an increasingly regulated world with true confidence. Purpose-built for always-on compliance capabilities, our scalable IT-driven solutions meet the demands of an evolving and complex global regulatory landscape. Sovos’ cloud-based software platform provides an unparalleled level of integration with business applications and government compliance processes. More than 100,000 customers in 100+ countries – including half the Fortune 500 – trust Sovos for their compliance needs. Sovos annually processes more than three billion transactions across 19,000 global tax jurisdictions. Bolstered by a robust partner programme more than 400 strong, Sovos brings to bear an unrivalled global network for companies across industries and geographies. Founded in 1979, Sovos has operations across the Americas and Europe, and is owned by Hg and TA Associates. For more information visit www.sovos.com and follow us on LinkedIn and Twitter. Read Less
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  • Senior Enterprise Account Executive  

    Sovos Compliance
    - Farnborough
    Apply Now
    Build your future with Sovos. If you're seeking a career where innovat... Read More
    Build your future with Sovos. If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionizing how businesses navigate the ever-changing regulatory landscape. At Sovos, we're dedicated to more than just solving compliance challenges -- we're committed to making a positive and lasting difference in everything we do. Our teams operate on the modern edge of digital technology, working not only to solve complex business challenges but also to enrich our personal, professional, and local communities. Our purpose-built systems provide the tools you need to thrive in a world where governments demand increased visibility, faster reporting and greater control over business processes. Excited about the possibilities? So are we! Don't worry if you don't check all the boxes -- apply anyway! We're focused on hiring the right people, not just the "right" resume. It's not about what you've done elsewhere; it's all about what you're capable of doing here.   The Work You'll Do: As a Senior Enterprise Account Executive at Sovos, you’ll play a key role in deepening relationships with our enterprise clients and uncovering new ways they can maximize the value of our compliance solutions. You’ll work closely with existing clients to identify opportunities where Sovos products can further streamline their compliance processes, while driving strategic contract reviews and leading use case discussions to validate their evolving needs and reveal new growth potential. In this strategic, consultative role, you’ll develop and manage comprehensive sales engagement strategies that align with each client’s goals. Drawing on your expertise in territory planning and your deep understanding of the Sovos solution portfolio, you’ll guide clients through their buying journeys and ensure they’re getting the most out of their partnership with us. As a trusted advisor, you’ll also bring thought leadership and actionable insights to every interaction, helping clients navigate compliance complexities with confidence and achieve meaningful business outcomes. This is a high-impact opportunity for a sales professional who thrives on building lasting relationships, solving complex challenges, and driving measurable success for both clients and Sovos. More specifically, you will: Effectively review and showcase the value of Sovos' SaaS-based products and services to current accounts Grow and nurture a balanced pipeline across your assigned territory, achieving account contract execution and business growth targets Deliver profitable new agreements within your current client base while meeting and exceeding revenue targets and relevant quotas Accurately forecast expected business results both in-month and in-quarter Build a consistent year-over-year track record of performance excellence by utilizing multiple contract management approaches and managing complex agreements in large enterprises Work independently with Procurement teams, leveraging advanced negotiation skills including handling "non-starters" Show self-awareness and commitment to personal development and continuous learning Clearly communicate value throughout the sales cycle and set appropriate expectations for implementation and product usage Skillfully integrate late-stage changes without disrupting deal momentum Conduct executive-level discussions with senior contacts with confidence and expertise Successfully close a high percentage of deals that reach late sales stages Communicate effectively through multiple channels including phone, email, social media, and onsite meetings Participate in onboarding and mentor programs, cloud rotations, and other professional development opportunities Serve as a role model to the broader sales team by sharing best practices, messaging strategies, and expertise   What We Need From You 3+ years of account management/execution and quota-carrying sales experience; business-to-business sales experience preferred but not required Demonstrated success in meeting or exceeding annual quota for at least two years and/or achieving PClub recognition Experience with or knowledge of SaaS solutions/environments (preferred) Proven track record of growing and retaining a book of business while exceeding quota targets Ability to present value-based, consultative agreements by listening to customer needs and shaping a shared vision for long-term relationships Strong communication and interpersonal skills for navigating difficult conversations both internally and externally Experience working with procurement, legal teams, and handling renewal negotiations Self-motivation and team player mentality with a drive to exceed targets Ability to project a positive and professional image to all stakeholders Willingness to travel moderately for client meetings, trade shows, Sovos events, and special projects Skill in nurturing and evolving cross-functional partnerships to sell throughout new territories Experience leveraging external partners and client stakeholders to share intelligence, solve challenges, and accelerate time to close Willingness to represent Sovos at client events when opportunities arise   What Does Sovos Offer You? The tools to enhance your life - because we want you to enjoy your life outside of work and inside! Flexible Time-Off Bi-Weekly Meeting Free Days Mentoring Programs Globally recognized Training and Development programs Virtual English Club through Rosetta Stone, and more! Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos, all employees are encouraged to bring their whole selves to work.   Company Background Sovos is a global provider of tax, compliance and trust solutions and services that enable businesses to navigate an increasingly regulated world with true confidence. Purpose-built for always-on compliance capabilities, our scalable IT-driven solutions meet the demands of an evolving and complex global regulatory landscape. Sovos' cloud-based software platform provides an unparalleled level of integration with business applications and government compliance processes. More than 100,000 customers in 100+ countries -- including half the Fortune 500 -- trust Sovos for their compliance needs. Sovos annually processes more than three billion transactions across 19,000 global tax jurisdictions. Bolstered by a robust partner program more than 400 strong, Sovos brings to bear an unrivaled global network for companies across industries and geographies. Founded in 1979, Sovos has operations across the Americas and Europe, and is owned by Hg and TA Associates. For more information visit http://www.sovos.com and follow us on LinkedIn and Twitter. Read Less
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  • Pre-Sales Engineer (Indirect Tax Suite)  

    Sovos Compliance
    - Farnborough
    Apply Now
    Build your future with Sovos. If you're seeking a career where innovat... Read More
    Build your future with Sovos. If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionising how businesses navigate the ever-changing regulatory landscape. At Sovos, we're dedicated to more than just solving compliance challenges – we're committed to making a positive and lasting difference in everything we do. Our teams operate on the modern edge of digital technology, working not only to solve complex business challenges but also to enrich our personal, professional, and local communities. Our purpose-built systems provide the tools you need to thrive in a world where governments demand increased visibility, faster reporting and greater control over business processes. Excited about the possibilities? So are we! Don’t worry if you don't check all the boxes – apply anyway! We're focused on hiring the right people, not just the "right" resume. It's not about what you've done elsewhere; it's all about what you're capable of doing here.   The Work You'll Do: The Pre-Sales Engineer will work with the Direct Sales and Alliance teams to provide technical support during the sales cycle for our relevant solutions within Sovos’ Indirect Tax Technology Suite (ITTS). The Pre-Sales Engineer acts as the bridge between sales and product, professional services & support, utilizing technical expertise to support the sales team and deliver solutions that meet customer needs. The Pre-Sales Engineer will be adept at leveraging technical expertise to deliver innovative solutions, ensuring a seamless integration of product offerings with client needs. Also, this role possesses strong communication, enabling effective cross-functional collaboration and the successful execution of complex sales initiatives. Known for developing robust sales strategies, conducting impactful product demonstrations, and providing comprehensive technical support to both clients and internal sales teams. The Pre-Sales Engineer will report to the Sales Engineering Manager – Europe. More specifically you will: Provide superior domain expertise around ITTS solutions Maintain expert level understanding of functionality and technical architecture of our products Assist in the client discovery process to help uncover unforeseen challenges and desired solution architecture. Also conduct reviews of discovery questionnaires to ensure customer landscape knowledge is documented and any other sales opportunities are identified Develop a firm understanding of customer needs, pain points, and requirements around the ITTS and align Sovos solutions to fulfill the needs and requirements to eliminate the pain Work closely with Sovos’ Sales to conduct sales and solutions presentations Collaborate with Professional Services and product functions to ensure a successful onboarding post sale Maintain and continually improve demonstration capabilities in order to be able to present to customers a compelling and coherent narrative as to the key features and benefits of Sovos solutions Conduct in-depth technical presentations and product demonstrations to prospects and clients. Act with integrity and demonstrate ethical behavior in all matters with all stakeholders Take full responsibility for ensuring internal and external customer satisfaction Demonstrate a high degree of self-awareness and commitment to personal development and learning Focus on process improvement, adept at optimizing sales workflows and driving efficiency to enhance revenue growth and customer satisfaction. Develop and lead training sessions both within and outside the Sales Engineer department Serve as a subject matter expert surrounding the creation of RFP and RFI responses for prospective new clients   What We Need From You: Bachelor’s in related field, or equivalent combination of experience and education Minimum 1 years of Sales Engineer experience or equivalent Ability to be strategic towards business outcomes as well as manage and handle day-to-day details and deadlines Strong team orientation with a history of working collaboratively in a fast paced environment Ability to manage multiple projects at once and prioritize activities Thorough knowledge of MS Office software including Excel, Word, & Power Point Well-developed business ethics and the ability to maintain a high level of discretion Self-motivated and strong drive to succeed Solid knowledge on different communication protocols (e.g. APIs, SFTP, AS2 etc. as well as different delivery formats (e.g. IDOC, EDIFACT, XML, UBL etc). Excellent verbal and written communication skills in English. Multiple language skills preferred Moderate travel required for client meetings, trade shows, Sovos Events, and special projects Essential Job Functions: Interact effectively with teammates, colleagues and customers Comprehend and communicate complex concepts Concentrate, analyse and resolve complex problems Utilise technology (e.g. phone systems, computer hardware and software applications) to fulfil work requirements   What Does Sovos Offer You? The tools to enhance your life - because we want you to enjoy your life outside of work and inside! An opportunity to work with a global team Bi-Weekly Meeting Free Days! Mentoring Programs Globally recognised Training and Development programs Benefits Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees.  We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law.  At Sovos, all employees are encouraged to bring their whole selves to work.   Company Background Sovos is a global provider of tax, compliance and trust solutions and services that enable businesses to navigate an increasingly regulated world with true confidence. Purpose-built for always-on compliance capabilities, our scalable IT-driven solutions meet the demands of an evolving and complex global regulatory landscape. Sovos’ cloud-based software platform provides an unparalleled level of integration with business applications and government compliance processes. More than 100,000 customers in 100+ countries – including half the Fortune 500 – trust Sovos for their compliance needs. Sovos annually processes more than three billion transactions across 19,000 global tax jurisdictions. Bolstered by a robust partner program more than 400 strong, Sovos brings to bear an unrivaled global network for companies across industries and geographies. Founded in 1979, Sovos has operations across the Americas and Europe, and is owned by Hg and TA Associates. For more information visit http://www.sovos.com and follow us on LinkedIn and Twitter.
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