DescriptionWe are currently looking for a Technical Analyst - Server & EUC Technologies to join on a full time permanent contract.
As a Technical Analyst, you will contribute to the successful administration, support and improvement of the Southbank Centres’ digital infrastructure.
The core focus of the role is to provide support for our infrastructure and end-user compute environment, including, but not limited to Virtualisation, Storage, Backups, End User Compute devices.
Please download the attached Job Description for a full overview of this role's responsibilities.
If you are viewing on a job board, please paste the following URL into your browser to find the original advert: careers.southbankcentre.co.uk
The annual salary stated is based on the Full-Time Equivalent (40 hours per week). If the job is part-time, the weekly hours will be stated within the advert.
The deadline for applications is 23:59 on the closing date for the job posting.
Please note, applications sent via Email or 3rd party agencies will not be considered.
Need reasonable adjustments? Please contact us so we can help make the application process accessible to you. Be sure to include the job you are applying for and your full name.
We welcome applications from all backgrounds. By attracting people with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our colleagues.
Key Responsibilities
Proactively manage and monitor IT environment to provide resilient, business aligned IT services.
Identify and remediate service issues, escalating to the relevant parties required.
Administer, document, and monitor IT environment to ensure it is highly secure, and compliant, documenting procedures and sharing knowledge to ensure other team members are equipped to assist or cover absences.
Work alongside the IT Management team to identify, mitigate, and control risks, governance, and compliance requirements related to the IT infrastructure, and specify, implement, and manage IT infrastructure standards and operating procedures.
Skills & Experience
Good analytical and troubleshooting skills including awareness of Cybersecurity best practices.
Able to demonstrate effective organisational skills with the ability to work calmly under pressure, multitask and prioritise.
Able to work both independently and as part of a team.
Able to demonstrate flexibility and creative problem-solving skills.
Able to effectively communicate both verbally and in writing, including the ability to explain technical information clearly.
BenefitsAs well as working at one of London's most popular and exciting sites the successful candidate will also benefit from the following:
A min 5% pension contribution (going up to 8% depending on employee contribution), from day 1 of employment
28 days annual leave, plus bank holidays
Hybrid working model (3 days office working, 2 days from home)
Enhanced sick pay
Enhanced family leave benefits
Up to 30% discounts at onsite retail, food and beverage vendors
Staff ticket offers for SC events
Free entry to Hayward Gallery
Free/discounted entry with other reciprocal organisations
Free staff yoga
Southbank Centre, the largest arts centre in Europe and the UK's 5th most visited attraction, is at the heart of London’s cultural life. Spanning 11 acres, this iconic venue offers a diverse range of great art and culture, bringing people together through unforgettable experiences.
From internationally renowned artists to emerging talent, Southbank Centre provides a platform for creativity to flourish. Its impressive facilities include the Royal Festival Hall, Queen Elizabeth Hall, Purcell Room, Hayward Gallery, National Poetry Library, and the Arts Council Collection. The centre is also home to six Resident Orchestras, offering exceptional musical performances. Moreover, Southbank Centre is committed to inclusivity, ensuring that everyone can have access to the arts through their creative learning and participation activities.
As a registered charity and a National Portfolio Organisation, Southbank Centre is esteemed for its contribution to the arts and its dedication to fostering cultural experiences that inspire and captivate audiences worldwide.
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