If you’re a digital professional who thrives on owning performance, improving user experience, and keeping business-critical platforms running at their best, this could be your next move.
This is a 12-month fixed term opportunity to take full ownership of Boots Hearingcare’s website, app, and e-commerce performance. You’ll be responsible for ensuring everything runs seamlessly- from uptime and security to booking journeys and customer experience, while driving continuous improvement across our digital estate. This isn’t just website management- it’s ownership. No reactive firefighting. No lack of control. Just the autonomy, visibility, and backing to optimise and evolve a business-critical digital platform. The digital environment
You’ll operate within a growing digital function, working across marketing, data, development, and external partners to deliver a high-performing digital experience.
The role offers: End-to-end ownership of website, app, and e-commerce performance
Responsibility for platform stability, uptime, and security
Direct impact on customer journeys and online bookings
Collaboration with global teams, agencies, and internal stakeholders
The opportunity to shape how digital supports business growth This role is about owning the platform, not just maintaining it. The role
As a Website Manager, you’ll: Own the operational performance, stability, and security of the website and app
Manage website updates, CMS improvements, and content deployments
Ensure online booking functionality is optimised and running smoothly
Monitor and improve website performance, uptime, and user experience
Lead issue identification, troubleshooting, and bug resolution
Maintain compliance with GDPR, cookies, accessibility, and security standards
Manage analytics and tracking (GA4, Tag Manager) to ensure accurate data
Drive continuous improvement across website, app, and e-commerce performance
Work with agencies, developers, and internal teams to deliver enhancements You’ll ensure the digital experience is not only stable-but constantly improving. What’s in it for you Competitive salary (DOE)
Annual performance related bonus
Hybrid working from our Nottingham HO
25–30 days annual leave plus bank holidays
Boots Discount Card
Pension scheme & life assurance
Flexible Benefits Box
Telus wellbeing support – confidential support inside and outside work
Long service awards recognising your contribution What we’re looking for 4–6 years’ experience managing websites or digital platforms
Experience owning website performance, uptime, and user experience
Strong understanding of CMS platforms, hosting, and web technologies
Experience with analytics tools (GA4, Tag Manager)
Knowledge of GDPR, security, and compliance requirements
Strong problem-solving and troubleshooting skills
Experience working with agencies, developers, and cross-functional teams Desirable Experience within retail, e-commerce, or healthcare environments
Experience managing app platforms or digital ecosystems
Experience driving UX or conversion improvements We care. We drive innovation. We strive for excellence. We build the best team.
#BootsHearingcare
Read Less
