Customer Service Co-Ordinator - Bristol, Bristol, BS37 5AP Join Our Team at Smurfit Westrock! Are you searching for a workplace that values you and your growth? At Smurfit Westrock, we’re committed to sustainability, employee well-being, and personal development. About Us We are a global leader in sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers. We support our team members to reach their full potential in an inclusive environment that values diversity. The Role Proactive, detail-oriented Customer Service Representative to join our team. You will play a key role in maintaining high levels of customer satisfaction, supporting internal departments, and ensuring our operations run smoothly and efficiently. This is an exciting opportunity for someone who thrives in a fast-paced environment, is customer-focused, and enjoys working across teams to deliver exceptional service. Main Duties Work closely with the internal and external sales teams to maintain a high level of customer service. Act as the point of contact for designated existing and potential customers. Support Commercial and Finance teams, where required, to ensure compliance. Provide excellent communication channels both internally and externally. Support Business Development Managers in the delivery of new business. Raise new specifications in line with customer requirements for the commercial department and request samples when required. Raise new specifications and process new artworks and tooling for both new and amended specifications. Obtain purchase orders and invoice customers for all new tooling. Process sales orders, amendments, and cancellations in a timely and efficient manner, keeping customers fully informed of any changes. Check orders in line with internal procedures. Monitor customer forecasts to place stock orders, and regularly review stock levels in line with customer agreements and business KPIs. Manage stock levels (where applicable) in line with customer agreements. Liaise with internal departments and customers to ensure customer delivery dates are met wherever possible. Liaise with customers to collect pallets and top boards where applicable. Use all functionality of the Cobis, OMP, and IT systems required for the role. Provide effective holiday and absence cover for administrative tasks, including customer communication and placing orders. Person Specification Essential Criteria: Proven track record in providing exceptional customer service in previous roles. A confident and articulate communicator with high levels of personal drive and focus. Strong customer relationship-building skills with professional communication (verbal and written). High attention to detail and the ability to use initiative. Flexible thinker who is self-motivated and adaptable to change. Excellent IT skills, including use of business systems. Ability to work under pressure and meet tight deadlines. Ability to work effectively as part of an established team. Passionate, hardworking, and well-organised, with the ability to prioritise and multitask. Desirable Criteria: Experience working in a manufacturing or distribution environment. Familiarity with systems such as Cobis and OMP. Understanding of stock management, customer forecasts, and order planning. Knowledge of artwork and tooling processes. Previous involvement in supporting new business or specification development. What We Offer Competitive salary & benefits, including annual leave, pension, and a Cycle to Work scheme Ongoing training and development opportunities 24/7 confidential support for you and your family Flexible working options and family-friendly policies Guaranteed interview for candidates meeting essential criteria (Disability Confident Employer) Ready to make an impact? Apply today and help us build a sustainable future together. Smurfit Westrock reserve the right to only shortlist candidates who meet both the Essential and Desirable Criteria. We are an equal opportunities employer, and we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical belief; political opinion; race; age; sexual orientation; or, whether they are married or are in a civil partnership; or, whether they are disabled; or whether they have undergone, are undergoing or intend to undergo gender reassignment. We practice equality of opportunity in employment and select the best person for the job.
Financial Controller - Barnstaple, Devon, United Kingdom, Devon, EX31 3TT Join Our Team at Smurfit Westrock! Are you searching for a workplace that values you and your growth? At Smurfit Westrock, we’re committed to sustainability, employee well-being, and personal development. About Us We are a global leader in sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers. We support our team members to reach their full potential in an inclusive environment that values diversity. The Role Main Purpose of Job To continuously improve business methods and provide excellent analysis that can be the basis for strategic decisions. Identify key actions both within the business and individual customers and prospects that will improve long term profitability. Manage financial aspects of operation to a level of excellence and develop all the finance team to achieve their key result areas and develop to their potential. Support the General Manager and Senior Management Team in commercial and strategic decision making. Main Duties Undertake business analysis and advise the local management on business mix, cost structure and capital base. Initiate and manage projects to improve business control and profitability, prioritising such projects based on business impact. Evaluate new suppliers/products/services which enable improvements within the business or which increase the value of our offer to customers. Support Line Managers in reducing the costs within their control Manage costing systems and ensure that effective business controls are in place to ensure costs are controlled and profit maximised. Lead the annual budget and quarterly forecast processes, including presentations to the UK Board. Use benchmarking information to ensure improvement opportunities within administration and production are identified and acted upon. Manage the site relationship with the Shared Service Centre and act as local contact for input and judgements relating the company’s financial results before they are released to senior management. Manage issues relating to auditors and legal advisers. Vet all major capital proposals before they are submitted for board approval. Direct the IT department to ensure that internal systems work accurately and efficiently. Ensure debt control is managed, and cash flow maximised. Health and Safety Support health and safety initiatives Ensure all HFM Health and Safety reporting is accurate IT compliance and control What We Offer Competitive salary & benefits, including annual leave, pension, and a Cycle to Work scheme Ongoing training and development opportunities 24/7 confidential support for you and your family Flexible working options and family-friendly policies Guaranteed interview for candidates meeting essential criteria (Disability Confident Employer) Ready to make an impact? Apply today and help us build a sustainable future together. Smurfit Westrock reserve the right to only shortlist candidates who meet both the Essential and Desirable Criteria. We are an equal opportunities employer, and we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical belief; political opinion; race; age; sexual orientation; or, whether they are married or are in a civil partnership; or, whether they are disabled; or whether they have undergone, are undergoing or intend to undergo gender reassignment. We practice equality of opportunity in employment and select the best person for the job.
Trainee Printer - Corby, Northamptonshire, United Kingdom, Northamptonshire, NN17 5JT Join Our Team at Smurfit Westrock! Are you searching for a workplace that values you and your growth? At Smurfit Westrock, we’re committed to sustainability, employee well-being, and personal development. About Us We are a global leader in sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers. We support our team members to reach their full potential in an inclusive environment that values diversity. The Role Be a key part of our dynamic team by ensuring the seamless operation of machinery during your shift. This is a hands-on, rewarding role where you can make a tangible impact on production efficiency while embracing opportunities for professional growth. Hours of work - 3 Shift Rotation (including night shift) Key Tasks of the Role Champion Health & Safety: Uphold and adhere to all Health & Safety protocols and Personal Protective Equipment (PPE) requirements to foster a safe and inclusive workplace. Promote Best Practices: Maintain and improve on established best working practices, ensuring consistent quality and efficiency. Collaborate & Communicate: Promptly report any non-conformities to the Team Leader, supporting a culture of transparency and continuous improvement. Develop Your Expertise: Gain valuable knowledge and skills in: Paper awareness and material understanding; Ink matching, clour technology, and management; Machine settings, trubleshooting, and problem-solving; Optimising prduction efficiency. Maintain Excellence: Take ownership of machine housekeeping and maintenance, ensuring a clean and efficient working environment. Uphold Standards: Conduct regular quality control checks in alignment with ISO requirements. Be Adaptable: Undertake additional duties as needed, supporting your team and company goals. Embrace Continuous Improvement: Work within the framework of all company certifications and actively participate in Health & Safety initiatives. Skills, Knowlege and Experience Experience: Previous experience in a manufacturing environment is beneficial, but we value a willingness to learn and grow above all. Technical Aptitude: Familiarity with operating large-format pre-print presses or similar equipment is a plus, but we provide training for those eager to develop their technical skills. Attention to Detail: A meticulous eye for color, strong technical ability, and a methodical approach to tasks. Team Spirit: Ability to thrive in a collaborative team setting while being capable of working independently when needed. Resilience: Comfort in working under pressure and meeting deadlines without compromising on quality. Growth Mindset: A proactive approach to learning and skill development, with a genuine interest in advancing your career. What We Offer Competitive salary & benefits, including annual leave, pension, and a Cycle to Work scheme Ongoing training and development opportunities 24/7 confidential support for you and your family Flexible working options and family-friendly policies Guaranteed interview for candidates meeting essential criteria (Disability Confident Employer) Ready to make an impact? Apply today and help us build a sustainable future together. Smurfit Westrock reserve the right to only shortlist candidates who meet both the Essential and Desirable Criteria. We are an equal opportunities employer, and we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical belief; political opinion; race; age; sexual orientation; or, whether they are married or are in a civil partnership; or, whether they are disabled; or whether they have undergone, are undergoing or intend to undergo gender reassignment. We practice equality of opportunity in employment and select the best person for the job.
Business Development Manager - Corby, Northamptonshire, United Kingdom, Northamptonshire, NN17 5JT Join Our Team at Smurfit Westrock! Are you searching for a workplace that values you and your growth? At Smurfit Westrock, we’re committed to sustainability, employee well-being, and personal development. About Us We are a global leader in sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers. We support our team members to reach their full potential in an inclusive environment that values diversity. The Role Are you a dynamic, driven, and entrepreneurial sales professional ready to make your mark? Based in either Northamptonshire or Yorkshire (depending on your location) and covering the UK, this role offers a hybrid working arrangement—allowing you to split your time between the office and remote work. In this fast-paced role, you will: Acquire new customers and nurture existing relationships across the UK Identify B2B sales opportunities within our Point of Sale marketing solutions Manage a sales pipeline from initial enquiry through to project completion Develop a pipeline of direct display temporary POS users and strengthen intercompany relationships Manage account portfolios and align with budget expectations About You
We are seeking a Business Development Manager who either brings proven experience in a related field or demonstrates the right mindset and drive to excel in this role. For candidates with proven experience, the ideal profile includes: Expertise in driving new business development and managing relationships with both new and existing customers A passion for developing B2B sales strategies and spearheading lead generation initiatives A consultative sales approach paired with solid technical understanding Strong networking skills to build industry credibility Experience managing high-value technical projects from initial enquiry through to completion Candidates who may not have direct business development experience but show the right mindset, ambition, and potential will also be considered, with opportunities for professional development and growth. What We Offer Competitive salary & benefits, including annual leave, pension, and a Cycle to Work scheme Ongoing training and development opportunities 24/7 confidential support for you and your family Flexible working options and family-friendly policies Guaranteed interview for candidates meeting essential criteria (Disability Confident Employer) Ready to make an impact? Apply today and help us build a sustainable future together. Smurfit Westrock reserve the right to only shortlist candidates who meet both the Essential and Desirable Criteria. We are an equal opportunities employer, and we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical belief; political opinion; race; age; sexual orientation; or, whether they are married or are in a civil partnership; or, whether they are disabled; or whether they have undergone, are undergoing or intend to undergo gender reassignment. We practice equality of opportunity in employment and select the best person for the job.
Production Operative - Despatch (Days) - Yate, Bristol, Bristol, BS37 5AP Join Our Team at Smurfit Westrock! Are you searching for a workplace that values you and your growth? At Smurfit Westrock, we’re committed to sustainability, employee well-being, and personal development. About Us We are a global leader in sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers. We support our team members to reach their full potential in an inclusive environment that values diversity. The Role Main Purpose of Job To off load the inbound trailers of pallets and top boards from supplier and customers This also includes product returns also check pallets and top boards for outbound to the customer. Working hours 8am until 4pm. Main Duties Loading and unloading of trailers. Checking top boards and pallets for contamination. Operating key machinery in accordance with the SSOW in place. Follow the established quality control policies and procedures in terms of a work Organization. Fulfill all the requirements in relation to quality reporting. Keep the workstation and work area clean and tidy. Ensure passing an updated information to the respective Team Leader of any maintenance related issues on a designated machine i.e., forklift. Follow all the Healthy and Safety regulations respective for the specific tasks as well as the general company requirements and report on any hazardous discrepancies that need corrective actions. Promote a climate of continuous improvement and employee motivation and involvement at all levels. Contribute as a member of the Yate Despatch team when required during day shift hours. Follow general manual handling techniques. Skills, Knowledge and Experience Demonstrated commitment to good health and safety practices. Experience of working within a manufacturing environment would be an advantage. Demonstrated ability to work alone without compromising safety and quality expectations. Excellent communication and team working skills. Ability to identify and act upon process improvement opportunities. Experience of working with similar operating equipment would be an advantage. FLT experience is essential. Judgement and Decision Making A high level of judgement is required as decisions and recommendations will significantly impact on cost, quality and service in the short and medium term. Great attention to detail. What We Offer Competitive salary & benefits, including annual leave, pension, and a Cycle to Work scheme Ongoing training and development opportunities 24/7 confidential support for you and your family Flexible working options and family-friendly policies Guaranteed interview for candidates meeting essential criteria (Disability Confident Employer) Ready to make an impact? Apply today and help us build a sustainable future together. Smurfit Westrock reserve the right to only shortlist candidates who meet both the Essential and Desirable Criteria. We are an equal opportunities employer, and we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical belief; political opinion; race; age; sexual orientation; or, whether they are married or are in a civil partnership; or, whether they are disabled; or whether they have undergone, are undergoing or intend to undergo gender reassignment. We practice equality of opportunity in employment and select the best person for the job.
Business Development Manager - Weston Super Mare, Somerset, BS24 9BH Join Our Team at Smurfit Westrock! Are you searching for a workplace that values you and your growth? At Smurfit Westrock, we’re committed to sustainability, employee well-being, and personal development. About Us We are a global leader in sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers. We support our team members to reach their full potential in an inclusive environment that values diversity. The Role Are you a natural dealmaker with a passion for driving growth and building relationships? Ready to take the lead in shaping the future of our business? If yes, we want you on our team! At Smurfit Westrock, we\\\'re on a mission to get the products you use every day on to supermarket shelves. As a Business Development Manager, you\\\'ll play a pivotal role in forging new partnerships, identifying untapped opportunities, and propelling our company to new heights. What You\\\'ll Do: Spot Opportunities: Research and identify prospects to expand our market reach. Cultivate Relationships: Build strong, lasting partnerships with clients, partners, and key stakeholders. Strategize for Success: Develop and execute growth strategies, working closely with cross-functional teams to deliver results. Champion Our Brand: Represent Smurfit Westrock with professionalism, passion, and persuasion. Seal the Deal: Negotiate, close, and oversee the successful onboarding of new clients. What We\\\'re Looking For: A dynamic self-starter with a proven track record in business development, sales, or account management. Excellent communication, negotiation, and interpersonal skills. Analytical mindset with the ability to think strategically and solve problems creatively. Experience within the corrugated industry (ideally) or packaging industry is essential. What\\\'s In It For You: Impact: Be at the forefront of our growth journey and see your contributions directly shape our success. Growth: We believe in developing talent and offer opportunities for professional advancement. With over 100,000 employees across the globe this role could take you anywhere. Team Culture: Join a collaborative, innovative team that values creativity, respect, and fun. Benefits: Competitive salary, hybrid working, company car and bonus. What We Offer Competitive salary & benefits, including annual leave, pension, and a Cycle to Work scheme Ongoing training and development opportunities 24/7 confidential support for you and your family Flexible working options and family-friendly policies Guaranteed interview for candidates meeting essential criteria (Disability Confident Employer) Ready to make an impact? Apply today and help us build a sustainable future together. Smurfit Westrock reserve the right to only shortlist candidates who meet both the Essential and Desirable Criteria. We are an equal opportunities employer, and we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical belief; political opinion; race; age; sexual orientation; or, whether they are married or are in a civil partnership; or, whether they are disabled; or whether they have undergone, are undergoing or intend to undergo gender reassignment. We practice equality of opportunity in employment and select the best person for the job.
Sheeter Operative - Corby, Northamptonshire, United Kingdom, Northamptonshire, NN17 5JT Join Our Team at Smurfit Westrock! Are you searching for a workplace that values you and your growth? At Smurfit Westrock, we’re committed to sustainability, employee well-being, and personal development. About Us We are a global leader in sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers. We support our team members to reach their full potential in an inclusive environment that values diversity. The Role Are you looking for an opportunity to be part of a dynamic team in a fast-paced manufacturing environment? We’re seeking a Sheeter Operative to join our growing business, where you’ll play a key role in producing high-quality board sheets while maintaining our high standards of safety, quality, and efficiency. What You’ll Be Doing Working as part of a small, collaborative team to operate our sheeting machine, converting reels of board into high-quality sheets for use in our KBA printing press. Ensuring quick order changeovers and excellent quality standards. Following standard operating procedures and setting techniques to maintain precision and efficiency. Organising reels and storage areas (full Clamp Truck training provided after the trial period). Carrying out weekly operator maintenance and supporting overall warehouse duties. Adhering to company certifications and health & safety requirements at all times. Engaging in continuous improvement efforts to enhance safety, quality, and efficiency. What We’re Looking For A team player with the ability to work independently when required. Strong analytical and numerical skills. Attention to detail and a methodical approach to work. Previous experience in the print and packaging industry is beneficial, but full training will be provided . A proactive mindset with a willingness to contribute to improvements in safety, machine quality, and overall efficiency. Working Hours - 2 shift rotation 6.00-13.30 & 13.30-21.00 What We Offer Competitive salary & benefits, including annual leave, pension, and a Cycle to Work scheme Ongoing training and development opportunities 24/7 confidential support for you and your family Flexible working options and family-friendly policies Guaranteed interview for candidates meeting essential criteria (Disability Confident Employer) Ready to make an impact? Apply today and help us build a sustainable future together. Smurfit Westrock reserve the right to only shortlist candidates who meet both the Essential and Desirable Criteria. We are an equal opportunities employer, and we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical belief; political opinion; race; age; sexual orientation; or, whether they are married or are in a civil partnership; or, whether they are disabled; or whether they have undergone, are undergoing or intend to undergo gender reassignment. We practice equality of opportunity in employment and select the best person for the job.
Corrugator Manager - Northampton, Northamptonshire, United Kingdom, Northamptonshire, NN3 6XJ Are you searching for a workplace that values you and your growth? At Smurfit Westrock, we’re committed to sustainability, employee well-being, and personal development. About Us We are a global leader in sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers. We support our team members to reach their full potential in an inclusive environment that values diversity. The Role Reporting to the Production Manager, this role is vital for the corrugator, site and team, with accountability for all aspects of performance in this section of the business. Key Activities Include: Maximizing corrugator output through proactive team development and continuous improvement of system processes to produce cost-effective, high-quality results. Exceeding targets for efficiency, output, quality, and waste. Supervising and assisting in the development of all Corrugator operator activities within the department. Promoting and maintaining high standards of health, safety, quality, hygiene, and environmental compliance. Supporting the development of the Corrugator team, ensuring all system processes, health and safety, and quality systems are trained and adhered to. Completing appraisals and identifying areas for development/training within the Corrugator team. Developing new process working documents and delivering training. Achieving production KPIs in line with the business strategy. What We Offer Competitive salary & benefits , including annual leave, pension, and a Cycle to Work scheme. Ongoing training and development opportunities . 24/7 confidential support for you and your family. Flexible working options and family-friendly policies. Guaranteed interview for candidates meeting essential criteria (Disability Confident Employer). Ready to make an impact? Apply today and help us build a sustainable future together. Smurfit Westrock reserve the right to only shortlist candidates who meet both the Essential and Desirable Criteria. We are an equal opportunities employer, and we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical belief; political opinion; race; age; sexual orientation; or, whether they are married or are in a civil partnership; or, whether they are disabled; or whether they have undergone, are undergoing or intend to undergo gender reassignment. We practice equality of opportunity in employment and select the best person for the job.
Health, Safety and Environmental Manager - Aldershot, Hampshire, United Kingdom, Hampshire, GU12 4PQ Join Our Team at Smurfit Westrock! Are you searching for a workplace that values you and your growth? At Smurfit Westrock, we’re committed to sustainability, employee well-being, and personal development. About Us We are a global leader in sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers. We support our team members to reach their full potential in an inclusive environment that values diversity. The Role As the HSE Manager, reporting directly to the General Manager, you will play a pivotal role in shaping the future of our site. With the support of the Leadership team, you will drive and lead the implementation of our Health, Safety, and Environmental (HSE) strategy. Your role as H&S Manager is to ensure compliance with the Management of Health and Safety at Work Regulations, Group H&S policies, and local H&S policies and procedures. Your leadership will inspire a culture of safety and environmental stewardship, empowering every team member to contribute to a safer, healthier, and more sustainable workplace. Together, we will create an environment where safety is not just a priority but a core value, and where our commitment to HSE excellence is reflected in everything we do. What were looking for in a candidate Excellent organisation and lean administration skills Excellent ability to prioritise Good communication skills, written and verbal Engaging presenter and communicator Problem solving and root-cause, corrective action planning capability Demonstrable ability to work alone yet be able to successfully influence other areas of the business in order to achieve key objectives. Essential Criteria A minimum requirement of a NEBOSH General Certificate in Health & Safety 3 years’ experience as a Health & Safety Manager ideally in the manufacturing industry Track record of delivering improved safety culture Experience in managing and delivering ISO14001 Environmental Management system Ensure up to date knowledge of best practice within the HSE arena What We Offer Competitive salary & benefits, including annual leave, pension, and a Cycle to Work scheme Ongoing training and development opportunities 24/7 confidential support for you and your family Flexible working options and family-friendly policies Guaranteed interview for candidates meeting essential criteria (Disability Confident Employer) Ready to make an impact? Apply today and help us build a sustainable future together. Smurfit Westrock reserve the right to only shortlist candidates who meet both the Essential and Desirable Criteria. We are an equal opportunities employer, and we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical belief; political opinion; race; age; sexual orientation; or, whether they are married or are in a civil partnership; or, whether they are disabled; or whether they have undergone, are undergoing or intend to undergo gender reassignment. We practice equality of opportunity in employment and select the best person for the job.
