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  • Digital Marketing Assistant  

    Skipton Building Society
    - Skipton
    Apply Now
    Hours:35 hours per week, Monday to Friday, flexible and hybrid working... Read More
    Hours:35 hours per week, Monday to Friday, flexible and hybrid working can be considered with weekly Head Office presence requiredSalary:£30,000 Per AnnumClosing Date:Mon, 26 Jan 2026The salary for this role is circa £30,000 per annum dependent on skills and experience. Are you a creative and enthusiastic marketer with a passion for all things digital? Love the pace of social media, the thrill of paid campaigns, and the challenge of PPC? Then we want you on our team!Skipton Building Society looking for a Digital Marketing Assistant who’s ready to dive into the fast-paced world of digital advertising. You’ll be the driving force behind impactful display ads, scroll-stopping social content, and high-performing paid campaigns. You’ll collaborate, innovate and make an impact every single day.Who Are We?Not just another building society. Not just another job.We're the fourth biggest building society in the UK and what makes us a bit different is that we're a mutual organisation. We don't have shareholders; we're owned by our members.Our colleagues say Skipton's a great place to work, and you could be one of them, bringing with you new ideas on how we can keep customers at the heart of what we do.Whatever your background, and whatever your goals, we'll help you take the next step towards a better future. You’ll join our Marketing Communications team supporting our Money business (Savings and Financial Advice), working alongside campaign leads, creatives, digital specialists and external agencies. You’ll support our Senior Paid Media Specialist and Senior Digital Marketing Specialist, and together you’ll make sure our campaigns get seen by the right people, in the right places, at the right time.From crafting compelling social posts to optimising PPC campaigns, you’ll be hands-on with projects that make a real difference. And the best part? You won’t just stick to one team - you’ll collaborate with stakeholders across the Society, building relationships and learning from the best, so being a team player is essential.What Will You Be Doing?The role of Digital Marketing Adviser will support with delivery of engaging and optimised digital marketing activity across Skipton’s digital channels, acquisition and social media, whilst supporting the wider marketing team to deliver our marketing plan.Key responsibilities will include:Supporting the briefing and production of social assets, including video, and providing recommendations for future ideasProducing clear briefs and delivery of creative assets to drive digital personalisation across digital display networksBriefing our Media agency to ensure our product marketing activity is up to date and accurateSupporting with production and supply of other channels, including print and press, in line with media plansWorking with a wide range of internal stakeholders to deliver engaging organic social content (e.g. Community, Branch, People teams) Ensuring Google My Business information is up to dateSupporting with briefing and reporting on Aggregator activity Producing reporting to monitor ongoing performance and make recommendations on how to optimise future activity What Do We Need From You?The role of Marketing Adviser requires someone who is organised, a team player and has strong communication skills. You will possess a creative and positive attitude with a strong customer focus. We are looking for someone who has either experience of working in UK Financial Services and/or within Marketing. Aside from industry experience we need someone who is proficient in the use of MS Office. You will have worked in a professional environment before and be able to evidence working as part of a team whilst possessing the ability to work on your own initiative and to deadlines. Due to the changing nature of the role, you will be adept at prioristing your own workload in line with deadlines and the potential of encountering unexpected requests.What’s In It For You?Skipton values work/life balance and we are proud to support hybrid and flexible working, where possible. We have a newly refurbished head office which offers a vibrant and collaborative working space. We have a range of other benefits available to you including25 days standard annual leave + bank holidays + rising 1 day per year of service to a maximum of 30 days.Holiday trading scheme allowing the ability to buy and sell additional annual leave days.Matching employer pension contribution (up to 10% per annum).A commitment to training and development.Private medical insurance for all our colleagues.Salary Sacrifice Scheme for Hybrid/Electric Car.Colleague Mortgage (conditions apply).3 paid volunteering days per annum. Diverse and inclusive colleague networks available for you to join including our Carers and Pride Alliance groups.We care about your health and wellbeing – we provide a range of benefits that support this including cycle to work initiative and discounted gym membership. Read Less
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  • Branch Manager  

    Skipton Building Society
    - Malton
    Apply Now
    Here at Skipton Building Society, we are proud to have a team of amazi... Read More
    Here at Skipton Building Society, we are proud to have a team of amazing people who work hard every day to put our customers’ best interests at heart.We are currently looking for a Branch Manager to lead, motivate and drive performance. The successful candidate will play an integral part in delivering exceptional service to our customers at our Malton branch.Who Are We?Not just another building society. Not just another job.We are the fourth biggest building society in the UK and what makes us a bit different is that we're a mutual organisation. We do not have shareholders; we are owned by our members.Our colleagues say Skipton Building Society is a great place to work, and you could be one of them, bringing with you new ideas on how we can keep customers at the heart of what we do.Whatever your background, and whatever your goals, we will help you take the next step towards a better future.Our branches are the heart of our local communities, however increasingly our customers want the flexibility of doing transactions online and engaging with us via our contact centre. In branch we can support our customers face to face, virtually and by outbound contact so we are reaching our customers at relevant times. So, whether you are promoting a new product or resolving a problem, you will always place our customers’ needs at the heart of everything you do and provide a first-class service every time.For our customers, you will be more than just the friendly face and voice of Skipton Building Society. You will be a listener, a problem solver and in time a fountain of knowledge to help them achieve their financial goals.Together, you can help us build a better Society!What You Will Be Doing as a Branch ManagerThe Branch Manager will lead a team of customer facing colleagues, promoting high standards of customer service, making sure that they deliver an exceptional experience to all customers. We are looking for an individual who can really inspire a team, engaging them and creating a real culture of high performance.Taking ownership of the branch contribution plan, you will focus on commercial growth as well as looking after our existing customers. You will ensure that your team confidently promote our products and services during their conversations with customers through observations, one to ones, and clear objectives that link to the branch plan.This is a key role that calls for exceptional people skills and proven leadership experience, and in return we will provide you with the development opportunities you need to make a real difference to your team and our customers.The Branch Manager will lead from the front and by example – this is a hands-on role where interaction with customers is a day-to-day part of the role including serving customers and undertaking ‘My Review’ appointments.What Do We Need From You?You’ll be an accomplished leader, with experience in a management role in a customer facing environment. This will be coupled withA proven record of delivering great customer service and outcomes.Effective communication and time management.A passion and genuine interest in people – with an understanding and acknowledgement of the diversity of customers and colleagues alike.The ability to take an entrepreneurial approach to maximising business opportunities.Great stakeholder management skills as you’ll be working with your Regional Manager and a range of Head Office functions.You don’t need to be an expert in financial services, while it would help, we don’t want you to be put off applying if you are not. We want to hear from anyone who feels they have the skills and experience to deliver a great experience for our colleagues and customers.What Is In It For You?The salary for this role is up to £44,000 per annum dependent on skills and experience.The role will be working 36 hours across Monday to Saturday to support operating hours.Annual discretionary bonus scheme.25 days standard annual leave + bank holidays and rising 1 day per year of service to a maximum of 30 days after 5 years. Holiday trading scheme allowing the ability to buy and sell additional annual leave days. Generous employer matched pension contributions – up to 10% per annum. We care about your health and wellbeing. You will have access to a benefits portal which includes an Employee Assistance Programme and online employee discount platform (retailers, entertainment, eating out and travel). There are always initiatives to get involved with charities with three paid volunteering days for you to use each year. Colleague mortgage and savings accounts, as well as a host of colleague discount schemes. A commitment to training and development. Private medical insurance for all our colleagues. Salary Sacrifice Scheme for hybrid/electric car.  Read Less
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  • Customer Service Consultant  

    Skipton Building Society
    - York
    Apply Now
    Are you passionate about helping others and providing exceptional cust... Read More
    Are you passionate about helping others and providing exceptional customer service?Would you like to join an organisation that puts its customers at the heart of what they do?If so, then Skipton Building Society have the perfect opportunity for you!We are recruiting for a Customer Consultant to work at our York & Selby Branches.The role of Customer Consultant includes engaging in conversations to find out our customers’ needs, providing information to customers about our full savings range, products and services that we offer. By really listening to and getting to know our customers you will help them to review their circumstances and what their goals are, while providing a straightforward, helpful service that lets your enthusiasm and professionalism shine through. Our branches are the heart of our local communities, however increasingly our customers want the flexibility of doing transactions online and engaging with us via our contact centre. In branch we can support our customers face to face, virtually and by outbound contact so we are reaching our customers at relevant times. So, whether you are promoting a new product or resolving a problem, you will always place our customers’ needs at the heart of everything you do and provide a first-class service every time.For our customers, you will be more than just the friendly face and voice of Skipton Building Society. You will be a listener, a problem solver and in time a fountain of knowledge to help them achieve their financial goals.Who Are We?Not just another building society. Not just another job.We are the fourth biggest building society in the UK and what makes us a bit different is that we're a mutual organisation. We do not have shareholders; we are owned by our members.We are interested in who you are as a person. Why? Because our membership is made up of many kinds of people and we want our colleagues to be just as diverse. Our purpose is to help more people have a home, help people save for life ahead and support long term financial wellbeing.Together, you can help us build a better Society!Our colleagues say Skipton Building Society is a great place to work, and you could be one of them. Whatever your background, and whatever your goals, we will help you take the next step towards a better future.What Will You Be Doing As A Customer Consultant?Be the First Point of Contact: You’ll warmly welcome customers, both in-branch and over the phone, making a lasting impression and that their first interaction with us a positive one.Engage and Understand: By asking insightful questions, you’ll uncover and understand our customers’ needs, ensuring you provide tailored solutions that truly make a difference.Listen and Tailor Solutions: You’ll listen carefully to each customer’s unique circumstances and offer personalized solutions that meet their needs, ensuring the best outcomes for both the customer and our society.Proactive Outreach: You’ll proactively reach out to customers over the phone, identifying their needs and discussing how we can support them.Maintain Accurate Records: Using our internal systems, you’ll ensure customer records are up-to-date and accurate, with a special focus on identifying and supporting vulnerable customers.Adhere to Policies: You’ll understand and adhere to our policies, standards, and controls, with comprehensive training and coaching to support you in your role.What Do We Need From You?You will have previous experience of interacting with customers. We’re happy to ‘think outside the box’ of wanting people who have previously worked in a bank or building society before.Your experience working with customers may be in person or over the phone, either is fine as Skipton’s customers are increasingly looking for flexible ways of engaging with us so your experience in a Contact Centre environment may be just what we’re looking for.Your experience may be in retail, food & beverage, guests services or even the health/care sector. Whatever your background, if you can demonstrate a passion for delivering exceptional service and going above and beyond we’re happy to consider you.The ability to work well alongside others, with a ‘one-team’ mindset.The ability to react fast when the day gets busy and handle a wide variety of different customers with excellent time management.The desire and ability to grow, adapt and change whilst accommodating business needs and priorities.What Is In It For You?The role will be on a permanent basis, working 36 hours per week.The salary for this role is £25,500 per annum plus a range of benefits which includesAnnual discretionary bonus scheme25 days standard annual leave + bank holidays and rising 1 day per year of service to a maximum of 30 days after 5 years.Holiday trading scheme allowing the ability to buy and sell additional annual leave days.Generous employer matched pension contributions – up to 10% per annum.We care about your health and wellbeing. You will have access to a benefits portal which includes an Employee Assistance Programme and online employee discount platform (retailers, entertainment, eating out and travel).There are always initiatives to get involved with charities with three paid volunteering days for you to use each year.Colleague mortgage and savings accounts, as well as a host of colleague discount schemes.A commitment to training and development.Private medical insurance for all our colleagues.Salary Sacrifice Scheme for hybrid/electric car. Read Less
    Apply Now

  • Customer Service Consultant  

    Skipton Building Society
    - Solihull
    Apply Now
    Are you passionate about helping others and providing exceptional cust... Read More
    Are you passionate about helping others and providing exceptional customer service?Would you like to join an organisation that puts its customers at the heart of what they do?If so, then Skipton Building Society have the perfect opportunity for you!We are recruiting for a Customer Consultant to work at our Solihull Branch.The role of Customer Consultant includes engaging in conversations to find out our customers’ needs, providing information to customers about our full savings range, products and services that we offer. By really listening to and getting to know our customers you will help them to review their circumstances and what their goals are, while providing a straightforward, helpful service that lets your enthusiasm and professionalism shine through. Our branches are the heart of our local communities, however increasingly our customers want the flexibility of doing transactions online and engaging with us via our contact centre. In branch we can support our customers face to face, virtually and by outbound contact so we are reaching our customers at relevant times. So, whether you are promoting a new product or resolving a problem, you will always place our customers’ needs at the heart of everything you do and provide a first-class service every time.For our customers, you will be more than just the friendly face and voice of Skipton Building Society. You will be a listener, a problem solver and in time a fountain of knowledge to help them achieve their financial goals.Who Are We?Not just another building society. Not just another job.We are the fourth biggest building society in the UK and what makes us a bit different is that we're a mutual organisation. We do not have shareholders; we are owned by our members.We are interested in who you are as a person. Why? Because our membership is made up of many kinds of people and we want our colleagues to be just as diverse. Our purpose is to help more people have a home, help people save for life ahead and support long term financial wellbeing.Together, you can help us build a better Society!Our colleagues say Skipton Building Society is a great place to work, and you could be one of them. Whatever your background, and whatever your goals, we will help you take the next step towards a better future.What Will You Be Doing As A Customer Consultant?Be the First Point of Contact: You’ll warmly welcome customers, both in-branch and over the phone, making a lasting impression and that their first interaction with us a positive one.Engage and Understand: By asking insightful questions, you’ll uncover and understand our customers’ needs, ensuring you provide tailored solutions that truly make a difference.Listen and Tailor Solutions: You’ll listen carefully to each customer’s unique circumstances and offer personalized solutions that meet their needs, ensuring the best outcomes for both the customer and our society.Proactive Outreach: You’ll proactively reach out to customers over the phone, identifying their needs and discussing how we can support them.Maintain Accurate Records: Using our internal systems, you’ll ensure customer records are up-to-date and accurate, with a special focus on identifying and supporting vulnerable customers.Adhere to Policies: You’ll understand and adhere to our policies, standards, and controls, with comprehensive training and coaching to support you in your role.What Do We Need From You?You will have previous experience of interacting with customers. We’re happy to ‘think outside the box’ of wanting people who have previously worked in a bank or building society before.Your experience working with customers may be in person or over the phone, either is fine as Skipton’s customers are increasingly looking for flexible ways of engaging with us so your experience in a Contact Centre environment may be just what we’re looking for.Your experience may be in retail, food & beverage, guests services or even the health/care sector. Whatever your background, if you can demonstrate a passion for delivering exceptional service and going above and beyond we’re happy to consider you.The ability to work well alongside others, with a ‘one-team’ mindset.The ability to react fast when the day gets busy and handle a wide variety of different customers with excellent time management.The desire and ability to grow, adapt and change whilst accommodating business needs and priorities.What Is In It For You?The role will be on a permanent basis, working 36 hours per week.The salary for this role is up to £27,000 per annum plus a range of benefits which includesAnnual discretionary bonus scheme25 days standard annual leave + bank holidays and rising 1 day per year of service to a maximum of 30 days after 5 years.Holiday trading scheme allowing the ability to buy and sell additional annual leave days.Generous employer matched pension contributions – up to 10% per annum.We care about your health and wellbeing. You will have access to a benefits portal which includes an Employee Assistance Programme and online employee discount platform (retailers, entertainment, eating out and travel).There are always initiatives to get involved with charities with three paid volunteering days for you to use each year.Colleague mortgage and savings accounts, as well as a host of colleague discount schemes.A commitment to training and development.Private medical insurance for all our colleagues.Salary Sacrifice Scheme for hybrid/electric car. Read Less
    Apply Now

  • Credit Management Adviser  

    Skipton Building Society
    - Skipton
    Apply Now
    Hours:35 hours per week, working shifts based on the department openin... Read More
    Hours:35 hours per week, working shifts based on the department opening hours of 8am-6pm Mon-Thurs, 8.30-5.30 Friday and Saturday 9am-12pm on rotation (once a month).

    This role requires a minimum of 3 days per week to be worked from Head Office dependent on competence and business requirements.

    There are both permanent and fixed term contract (secondment) roles availableSalary:£33,400 Per AnnumClosing Date:Tue, 20 Jan 2026The salary for the role is between £30,000 and £33,400 PA dependent on skills and experience. Big things are happening in our Homes Business. As we continue to help more people into homes, we're growing our Credit Management Team to ensure our customers receive the support they need - especially during life's more challenging moments.We're here to help customers navigate financial difficulties and personal changes with empathy and expertise, to find the right solution for them and the Society. If you have a strong mortgage background, are customer obsessed and have a passion for helping people, we'd love to hear from you.Who Are We?Not just another building society. Not just another job.We're the fourth biggest building society in the UK and what makes us a bit different is that we're a mutual organisation. We don't have shareholders; we're owned by our members.Our colleagues say Skipton's a great place to work, and you could be one of them, bringing with you new ideas on how we can keep customers at the heart of what we do.Whatever your background, and whatever your goals, we'll help you take the next step towards a better future.You’ll be joining one of our four Credit Management Teams, each made up of level 1 and 2 Advisers, Senior Consultants, and Team Leaders. Together we work to fully understand customers’ circumstances, identify the support we can offer, and deliver the best possible outcomes. Collaboration is key – we work closely with other areas of the Homes business, the wider Society, and external stakeholders such as field agents and solicitors.Conversations can sometimes be challenging and may involve supporting customers in vulnerable situations, taking further action, or working with solicitors where necessary. You’ll be part of a team that handles these situations with care and professionalism, and we’ll make sure you have the tools and knowledge you need to succeed.Training and SupportYou’ll be provided with a structured training plan, covering all aspects of our processes including forbearance options, dealing with vulnerable customers and litigation. Training is ongoing, and you’ll be included in various team sessions to keep your knowledge up to date.Your ongoing development is paramount to us, and we’ll support to enhance your career:Progression is driven and determined by increasing responsibilities, knowledge, experience, and skilled across multiple areas, as you evolve into an SME.What Will You Be Doing?Handling both inbound and outbound calls with a wide range of customers who may be struggling to make payments, and identifying customers with vulnerabilities so we can provide the right supportTaking individual customers circumstances into account to assess affordability and offer appropriate solutions, including referrals to outside support agenciesAccurately and promptly processing mortgage arrears administration, including taking payments and managing direct debit arrangementsManaging the delivery of the litigation and repossession action through the courts, ensuring all actions are appropriate, and liaise with Solicitors when requiredCommunicating with empathy when discussing customers’ situations, while securing the right outcome for both the customer and the SocietyAs a more experienced adviser, you will be acting as an escalation point for colleagues and be multi skilled across all mortgage types, dealing with complex accounts. You will also be dealing with the entire end to end arrears journey, having a full understanding of Litigation, Receivership and Debt Recovery.What Do We Need From You? Mortgage knowledge is great, but not essential. If you don’t have it, experience in a related credit / debt management role will make you a perfect fit.We’re looking for individuals who have strong experience with vulnerable customers, and are experts in supporting customers experiencing financial difficulty. You’ll be customer obsessed, focused on providing a supportive environment where customers are listened to, heard, and given a great experience – even when things are tough.You’ll need:To be proactive and resilient to effectively support our members in challenging circumstancesThe ability to work under pressure in fast paced environments, adapting and responding to various customer needsStrong communication and listening skills, able to explain complex information in understandable waysThe ability to liaise with different stakeholders, from across the business and externally To embody our behaviours framework – brave, accountable, curious and collaborativeWhat’s In It For You?Skipton values work/life balance and we are proud to support hybrid and flexible working, where possible. We have a newly refurbished head office which offers a vibrant and collaborative working space.We have a range of other benefits available to you including;Annual discretionary bonus scheme25 days standard annual leave + bank holidays + rising 1 day per year of service to a maximum of 30 daysHoliday trading scheme allowing the ability to buy and sell additional annual leave daysMatching employer pension contribution (up to 10% per annum)A commitment to training and developmentPrivate medical insurance for all our colleagues3 paid volunteering days per annumDiverse and inclusive colleague networks available for you to join including our Carers and Pride Alliance groupsWe care about your health and wellbeing – we provide a range of benefits that support this including cycle to work initiative and discounted gym membership. Read Less
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  • Savings Operations Consultant  

    Skipton Building Society
    - Skipton
    Apply Now
    Hours:35 hours per week, Monday to Friday, permanent and fixed term co... Read More
    Hours:35 hours per week, Monday to Friday, permanent and fixed term contract roles available. This role is based full time at our Head Office in Skipton, North Yorkshire.Salary:£24,750 Per AnnumClosing Date:Fri, 16 Jan 2026We’re recruiting for the latest member of our Savings Operations Team for our Money Business.If you enjoy working in a busy and fast paced environment, are able to organise and manage multiple workloads, then this may be a great opportunity for you!You’ll gain knowledge and experience in the Financial Service Sector including our Savings products and services, continuous learning, development and support in progressing your career.Who Are We?Not just another building society. Not just another job.We're the fourth biggest building society in the UK and what makes us a bit different is that we're a mutual organisation. We don't have shareholders; we're owned by our members.Our colleagues say Skipton's a great place to work, and you could be one of them, bringing with you new ideas on how we can keep customers at the heart of what we do.Whatever your background, and whatever your goals, we'll help you take the next step towards a better future.You will be joining our Money Operations Savings Team which is split into the different parts of a Savings Account Journey, from Onboarding right through to closure.We deal with a range of transactions within a service timeframe proving excellent Customer Outcomes across all Customer Journeys.What’s In It For You?Skipton values work/life balance and we are proud to support hybrid and flexible working, where possible. We have a newly refurbished head office which offers a vibrant and collaborative working space.We have a range of other benefits available to you including;• Annual discretionary bonus scheme• 25 days standard annual leave + bank holidays + rising 1 day per year of service to a maximum of 30 days• Holiday trading scheme allowing the ability to buy and sell additional annual leave days• Matching employer pension contribution (up to 10% per annum)• A commitment to training and development• Private medical insurance for all our colleagues• 3 paid volunteering days per annum• Diverse and inclusive colleague networks available for you to join including our Carers and Pride Alliance groups• We care about your health and wellbeing – we provide a range of benefits that support this including cycle to work initiative and discounted gym membershipWhat Will You Be Doing?We’re looking for individuals to assist with the administration of our customer data for our savings accounts, it’ll involve working closely with other members of the team, the wider department and individually when dealing with specific customer requests.You’ll also;Complete administration tasks from the workflows within Service Level Agreements (SLA’s)Complete occasional outbound calls to customersLiaise over the phone with internal colleagues from our contact centre, branches and the wider society when requiredBe responsible for submitting timely and accurate daily statistics and work volumesConsistently maintain a high quality of work and ensure no negative poor customer outcomes are causedIdentify any errors or issues from checks to continually review the processes to ensure a first class service to our customersStay up to date with regulation requirements, data protection, financial crime, treating customers fairly and the implementation of the Disaster Recovery PlanWhat Do We Need From You? It’s important you have great organisation and prioritisation skills in order to deal with the workflow queues effectively and efficiently, you’ll need to be able to meet deadlines and keep within agreed timescales.You’ll also have;Ability to use initiative to making key decisionsExperience in following procedures and policiesEffective listening and communication skills – both written and verbalWillingness to learn and manage your own developmentAbility to communicate with various stakeholders at all levels Read Less
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  • Group Procurement Senior Category Manager (IT)  

    Skipton Building Society
    - Skipton
    Apply Now
    Hours:Permanent role, 35 hours per week. Hybrid working with regular i... Read More
    Hours:Permanent role, 35 hours per week. Hybrid working with regular in-office collaboration required. Occasional travel to other Group companies as and when required and with notice.Closing Date:Fri, 16 Jan 2026We’re looking for a Senior Category Lead (IT). Join us as a strategic partner in shaping technology procurement. You’ll provide expert guidance and challenge conventional thinking to drive smarter sourcing decisions. Working closely with senior stakeholders, you’ll drive innovative strategies, mitigate risk, and unlock cost efficiencies through data-driven insights and supplier collaboration.Who Are We?Not just another building society. Not just another job.We're the fourth biggest building society in the UK and what makes us a bit different is that we're a mutual organisation. We don't have shareholders; we're owned by our members.Our colleagues say Skipton's a great place to work, and you could be one of them, bringing with you new ideas on how we can keep customers at the heart of what we do.Whatever your background, and whatever your goals, we'll help you take the next step towards a better future.The TeamYou’ll join our Group Procurement and Supplier Management team, working across the wider Group. This is a strategic role where you’ll influence decisions, shape sourcing strategies, and champion procurement excellence. Some travel to other Group companies may be required.What Will You Be Doing?As Senior Category Lead (IT), you’ll lead strategic procurement initiatives within the Technology, Transformation & Resilience category. Your responsibilities will include:Develop and execute the IT category plan, ensuring alignment with organisational goals.Act as a strategic advisor and critical friend to senior stakeholders, constructively challenging decisions and shaping sourcing strategies.Lead negotiations beyond standard contracts, assessing whether providers are the right strategic fit and driving value through innovative solutions.Deliver measurable cost savings, with a clear approach to tracking and reporting benefits.Coach and support two Category Leads (dotted reporting lines) to build capability and support a high-performing team culture.Promote best practice across the business, supporting and challenging colleagues to achieve optimal outcomes.Manage risk and compliance throughout the procurement process, maintaining full audit trails.Drive supplier innovation and performance, leveraging continuous improvement frameworks.Stay ahead of market trends, regulatory changes, and emerging technologies, including AI and SaaS arrangements.Use data-driven decision making to inform strategies and measure impact.Deputise for the Head of Group Procurement when required, including governance committees and major incident response.What Do We Need From You?To be successful in this role you will need:Previous experience operating in a similar senior IT procurement role.Strong track record in IT procurement within a regulated industry – financial services experience strongly preferred.Strategic leadership and influencing skills with senior stakeholders.Deep understanding of IT procurement trends, cybersecurity, cloud services, AI, SaaS, and regulatory frameworks (EBA Outsourcing, GDPR, ESG).Proven ability to deliver cost savings and demonstrate measurable outcomes.Degree and/or MCIPS qualification (or equivalent).Ability to manage complex tenders, supplier relationships, and deliver data-driven decisions.What’s In It For You?Skipton values work/life balance and we are proud to support hybrid and flexible working, where possible. We have a newly refurbished head office which offers a vibrant and collaborative working space.We have a range of other benefits available to you including;Annual discretionary bonus scheme25 days standard annual leave + bank holidays + rising 1 day per year of service to a maximum of 30 daysHoliday trading scheme allowing the ability to buy and sell additional annual leave daysMatching employer pension contribution (up to 10% per annum)Colleague mortgage (conditions apply)Salary sacrifice scheme for hybrid & electric carA commitment to training and developmentPrivate medical insurance for all our colleagues3 paid volunteering days per annumDiverse and inclusive colleague networks available for you to join including our Carers and Pride Alliance groupsWe care about your health and wellbeing – we provide a range of benefits that support this including cycle to work initiative and discounted gym membershipNext StepsWe know you may be keen to apply ahead of the deadline, and that’s great. However, due to the Christmas period, all applications will be reviewed in January, so please don’t expect an outcome before then. Thank you for your patience. Read Less
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  • Portfolio Director Invoice Finance and ABL - South  

    Skipton Building Society
    - Bracknell
    Apply Now
    Hours:Permanent role. 35 hours. Hybrid working.You will be required to... Read More
    Hours:Permanent role. 35 hours. Hybrid working.

    You will be required to attend our Bracknell and Birmingham offices each week and will be expected to visit our Head Office in Skipton every quarter.Closing Date:Fri, 16 Jan 2026Skipton Business Finance is delighted to announce a fantastic leadership opportunity for theposition of Portfolio Director – Invoice Finance and Asset-Based Lending (South). This is a pivotal role that will shape the strategic direction of our Southern region across both IF and ABL, supporting and growing our existing portfolio while helping to support new business to achieve ambitious growth targets.

    As Portfolio Director, you will play a key role in influencing and defining the future of our business. We are seeking a leader who brings experience in both Invoice Finance and ABL lending-someone visionary, inspiring, and passionate about driving growth and delivering excellence.Who Are We?Skipton Business Finance, part of the Skipton Group, has been helping UK SMEs fulfil their aspirations for over 20 years by providing working capital solutions that support their ambitious growth plans.

    With a rich history rooted in reliability and innovation, weleverageourexpertiseto offer a diverse range of financial products, including Invoice Finance and Asset Based Lending. Our commitment to understanding the unique needs of each client enables us as a team to deliverpersonalisedand responsive services, fostering long-term partnerships built on trust and mutual success.

    At Skipton Business Finance, we strive to be more than just a financial provider. We aim to bea strategic partner, guidingbusinesses towards sustainable growth and prosperity. Join our team as we navigate the dynamic landscape of business finance together.What Will You Be Doing?This is a senior leadership role with responsibility for c450 clients and a team of 16 indirect reports. You will:Lead Southern Operations: Create a collaborative, high-performing culture and deliver service excellence across Invoice Finance and ABL portfolios.Drive Strategy&Growth: Execute operational strategies aligned with businessobjectivesand support new business origination.Risk & Compliance:Oversee risk assessment, credit policy adherence, and regulatory compliance (FCA, GDPR).Underwriting & Credit: Underwrite complex IF and ABL facilities up to £20m, ensuring robust credit decisions.Manage the regional process for Annual Review and Security Reviews for all clients.Portfolio Oversight:Monitorclient performance, manage escalations, and ensure early identification of risk.Stakeholder Engagement:Collaborate with Sales, Credit,ExCo, and external partners to deliver seamless client journeys.Leadership & Development: Inspire and develop your teamand support the COO toembed a culture of ownership, accountability, teamwork, and service excellence.Drivingconsistency across North and South regions, ensuring a one-business approach.What Do We NeedFromYou?To succeed in this role, you will bring:Extensive senior leadership experience in Invoice Finance and Asset-Based Lending.Provenexpertisein underwriting and structuring complex ABL transactions up to £20m, including drafting credit approval papers with financial covenants and borrowing base criteria.Deep technical knowledge of invoice finance processes, debtor management, collateral valuation, and recovery procedures.Strong understanding of UK regulatory frameworks, compliance standards, and risk management principles.Financial acumen to interpret and challenge cash flow forecasts at entity and group level.Experience withRiskfactoror similar systems, plus awareness of cybersecurity and data protection.Legal and technical skillset in ABL, including insolvency processes and Management Buy Out/Buy In structures.British Business Bank scheme experience including but not limited to termloans, IFvariant and the ABL variant.Excellent stakeholder management and communication skills, with the ability to influence at all levels.Commercial mindset and customer focus, combined with resilience and sound judgment under pressure.
    What’s In ItForYou?Skipton values work/lifebalanceand we are proud to support hybrid and flexible working, where possible. We have a newly refurbished head office which offers a vibrant and collaborative working space.
    We have a range of other benefits available to you including:Competitivediscretionarybonus schemeCar allowance25 daysstandard annual leave + bank holidays + rising 1 day per year of service to a maximum of30 daysHoliday trading scheme allowing the ability to buy and selladditionalannual leave daysMatching employer pension contribution (up to 10% per annum)Colleague mortgage (conditions apply)Salary sacrifice scheme for hybrid & electric car A commitment to training and developmentPrivate medical insurance for all our colleagues3 paid volunteering days per annumDiverse and inclusive colleague networks available for you to join including our Carers and Pride Alliance groupsWe care about your health and wellbeing – weprovidea range of benefits that support this including cycle to work initiative and discounted gym membershipNext StepsWe know you may be keen to apply ahead of the deadline, andthat’sgreat. However, due to the Christmas period, all applications will be reviewed in January, so pleasedon’texpect an outcome before then. Thank you for your patience. Read Less
    Apply Now
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