Description and requirements We are looking for a Deputy Maintenance Manager to join our Building Services team in Northwood. At Skanska Building Services, we pride ourselves on delivering top-tier facilities management solutions across a wide range of sectors. From hard services like M&E maintenance to comprehensive soft FM offerings (stores administration, security helpdesk etc…), our team is committed to excellence, sustainability, and client satisfaction. One of our key contracts is a hard , soft and technical FM service to the MoD based near Watford and on this site - we seek a Deputy Maintenance Manager , reporting into the Hard Services Operations Manager, and be responsible for the effective co-ordination and deployment of the rotating 24/7 Shift teamsYou WillAct as a focal point for all day-to-day activities of the Shift Teams including liaison with Client representatives to ensure planned and reactive tasks are completed on timeEnsure each shift carries out planned maintenance, statutory compliance tasks and reactive works investigations/repairs on NCC complex infrastructure and fabric as assigned including reassignment to other shifts as requiredCo-ordinate and plan maintenance activities in support of Operations Manager HFM, Client, End Users and other technical departments (e.g. Skanska CIS Team, Maintenance/Engineering Team, Asset Management including lifecycle and project worksProvide technical advice and support to shift teams and 3rd party contractors working in the NCC complexEffectively manage sub-contractors ensuring work is carried out in line with the company procedures and statutory legislationEnsure workmanship and productivity comply with contract Key Performance Indicators Ensure health, safety and other statutory compliance appropriate to the roleSupervise, and where required formulate programmes of work for, maintenance, lifecycle and capital works projectsTrain and instruct shift teams as appropriate in the NCC complex shift routines and proceduresMonitor staff attendance, annual leave requirements and sickness ensuring all instances are correctly logged. Actively manage poor performance, ensuring that effective performance development review meetings are carried out effectively with all direct reports as required including management of short- and long-term absence in line with Skanska’s Absence Management ProcedureSkills /Experience required: MandatoryPrevious experience in a similar maintenance roleExperience of both open and closed protocol BMS systems (Johnson, Honeywell, Satchwell etc.), network-based fire alarm, CCTV, access control systems, IDS, PA/VA and other electronic building servicesExcellent team working and problem-solving capabilitiesProficient in Microsoft packages, including word, excel and outlookAbility to manage a number of services simultaneously in accordance with the Northwood SLA’s and client expectationsMust be capable of fully satisfying the Client security clearance minimum requirements DesirableKnowledge of Computer Aided Facilities Management (CAFM) SystemsWork experience in a MOD environment and compliance with Safe Systems of Work (JSP 375, Vol 3)This role requires a minimum level of security clearance and may also require a higher level of National Security Vetting. You should be aware that certain levels of clearance or specific projects and/or sites have UK residency requirements; and any dual or multiple nationalities must be declared. Any persons who do not fulfil these residency requirements may be unable to obtain the required level of clearance and would not be eligible to undertake this role.
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