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Simplyhealth
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  • Sales Account Executive  

    - Hampshire
    As Corporate Client Executive, you'll be joining our Sales Operations... Read More
    As Corporate Client Executive, you'll be joining our Sales Operations Team, supporting our Healthcare and Denplan functions. This team is the engine behind our sales and marketing success-focused on improving outcomes, enhancing client experiences, and helping us achieve ambitious growth plans. Reporting to our Sales Operations Manager , you'll be responsible for managing and developing client relationships, ensuring high levels of service, and identifying opportunities for growth. You will act as a key point of contact for clients, handling queries, resolving issues, and collaborating with internal teams to drive client satisfaction, retention, and business expansion. This role requires a proactive approach to account management while delivering excellent service and operational support. Key responsibilities:
    Develop and maintain strong relationships with clients, brokers, and key decision-makers to drive satisfaction and loyalty. Support client retention efforts, ensuring portfolio retention rates are met or exceeded. Establish relationships with internal stakeholders, product and service experts, and third-party intermediaries to optimise service delivery and client engagement. Act as a trusted advisor, responding to client queries efficiently across multiple channels (phone, email, chat). Address and resolve client issues and complaints in a timely and professional manner, ensuring a positive client experience. Ensure service level agreements (SLAs) and response times are met, maintaining high-quality client interactions. Maintain accurate and up-to-date records in the CRM system to support effective client management and reporting. Identify and secure opportunities for expansion, cross-selling, and upselling of additional products and services. Support the creation of tactical business plans to help clients enhance their wellbeing strategies and integrate our solutions. Coordinate and secure development meetings, bringing in relevant product and service experts to consult on tailored client needs. Share relevant collateral and insights to educate clients and drive employee engagement. Read Less
  • Client Executive - 14m FTC  

    - Hampshire
    As Corporate Client Executive, you'll be joining our Sales Operations... Read More
    As Corporate Client Executive, you'll be joining our Sales Operations Team, supporting our Healthcare and Denplan functions. This team is the engine behind our sales and marketing success-focused on improving outcomes, enhancing client experiences, and helping us achieve ambitious growth plans. Reporting to our Sales Operations Manager , you'll be responsible for managing and developing client relationships, ensuring high levels of service, and identifying opportunities for growth. You will act as a key point of contact for clients, handling queries, resolving issues, and collaborating with internal teams to drive client satisfaction, retention, and business expansion. This role requires a proactive approach to account management while delivering excellent service and operational support. Key responsibilities:
    Develop and maintain strong relationships with clients, brokers, and key decision-makers to drive satisfaction and loyalty. Support client retention efforts, ensuring portfolio retention rates are met or exceeded. Establish relationships with internal stakeholders, product and service experts, and third-party intermediaries to optimise service delivery and client engagement. Act as a trusted advisor, responding to client queries efficiently across multiple channels (phone, email, chat). Address and resolve client issues and complaints in a timely and professional manner, ensuring a positive client experience. Ensure service level agreements (SLAs) and response times are met, maintaining high-quality client interactions. Maintain accurate and up-to-date records in the CRM system to support effective client management and reporting. Identify and secure opportunities for expansion, cross-selling, and upselling of additional products and services. Support the creation of tactical business plans to help clients enhance their wellbeing strategies and integrate our solutions. Coordinate and secure development meetings, bringing in relevant product and service experts to consult on tailored client needs. Share relevant collateral and insights to educate clients and drive employee engagement. Read Less
  • Client Executive - 14m FTC  

    - Hampshire
    As Corporate Client Executive, you'll be joining our Sales Operations... Read More
    As Corporate Client Executive, you'll be joining our Sales Operations Team, supporting our Healthcare and Denplan functions. This team is the engine behind our sales and marketing success-focused on improving outcomes, enhancing client experiences, and helping us achieve ambitious growth plans. Reporting to our Sales Operations Manager , you'll be responsible for managing and developing client relationships, ensuring high levels of service, and identifying opportunities for growth. You will act as a key point of contact for clients, handling queries, resolving issues, and collaborating with internal teams to drive client satisfaction, retention, and business expansion. This role requires a proactive approach to account management while delivering excellent service and operational support. Key responsibilities:
    Develop and maintain strong relationships with clients, brokers, and key decision-makers to drive satisfaction and loyalty. Support client retention efforts, ensuring portfolio retention rates are met or exceeded. Establish relationships with internal stakeholders, product and service experts, and third-party intermediaries to optimise service delivery and client engagement. Act as a trusted advisor, responding to client queries efficiently across multiple channels (phone, email, chat). Address and resolve client issues and complaints in a timely and professional manner, ensuring a positive client experience. Ensure service level agreements (SLAs) and response times are met, maintaining high-quality client interactions. Maintain accurate and up-to-date records in the CRM system to support effective client management and reporting. Identify and secure opportunities for expansion, cross-selling, and upselling of additional products and services. Support the creation of tactical business plans to help clients enhance their wellbeing strategies and integrate our solutions. Coordinate and secure development meetings, bringing in relevant product and service experts to consult on tailored client needs. Share relevant collateral and insights to educate clients and drive employee engagement. Read Less
  • IT Service Desk Analyst - 12 month FTC  

    - Reading
    As IT Service Desk Analyst, you’ll be the first point of contact for... Read More
    As IT Service Desk Analyst, you’ll be the first point of contact for IT incidents, problems, and requests, for colleagues across Simplyhealth. You’ll be ensuring right-first-time handling, resolutions and an excellent customer experience. You’ll work towards meeting agreed SLAs and KPIs and play a key part in keeping our technology running smoothly. This team is at the heart of keeping our people productive—resolving technical issues, setting up and maintaining equipment, and ensuring our technology runs smoothly. No day will be the same and your excellent customer service skills and top rate technical knowledge will ensure a fantastic experience for our customers.
    Our IT Service Desk team work a split 3 days in the office and 2 working from home on a rota planned 3 months ahead. After training you would be expected to join this rota and split your time between home and our head office in Andover Key responsibilities: Act as the first point of contact for IT support, handling queries via phone, email, and walk‑ups in a professional and friendly manner. Log, prioritise, and resolve incidents and service requests in the service desk ticketing system, ensuring accurate and complete documentation. Provide first line (and where appropriate second line) technical support for hardware, software, mobile devices, and business applications (e.g. Windows 11, Office 365, iOS/Android). Support the build, configuration, and deployment of laptops and other end‑user devices, following agreed processes and security standards. Monitor and manage ticket queues to ensure SLAs, KPIs, and response times are met, escalating issues when required. Collaborate with colleagues across IT, including second and third line teams, to investigate and resolve more complex technical problems. Contribute to continuous improvement by identifying recurring issues, feeding back on processes, and suggesting ways to enhance the colleague experience. Follow agreed procedures and controls to maintain system security, user access, and data integrity.     Read Less
  • IT Service Desk Analyst - 12 month FTC  

    - Winchester
    As IT Service Desk Analyst, you’ll be the first point of contact for... Read More
    As IT Service Desk Analyst, you’ll be the first point of contact for IT incidents, problems, and requests, for colleagues across Simplyhealth. You’ll be ensuring right-first-time handling, resolutions and an excellent customer experience. You’ll work towards meeting agreed SLAs and KPIs and play a key part in keeping our technology running smoothly. This team is at the heart of keeping our people productive—resolving technical issues, setting up and maintaining equipment, and ensuring our technology runs smoothly. No day will be the same and your excellent customer service skills and top rate technical knowledge will ensure a fantastic experience for our customers.
    Our IT Service Desk team work a split 3 days in the office and 2 working from home on a rota planned 3 months ahead. After training you would be expected to join this rota and split your time between home and our head office in Andover Key responsibilities: Act as the first point of contact for IT support, handling queries via phone, email, and walk‑ups in a professional and friendly manner. Log, prioritise, and resolve incidents and service requests in the service desk ticketing system, ensuring accurate and complete documentation. Provide first line (and where appropriate second line) technical support for hardware, software, mobile devices, and business applications (e.g. Windows 11, Office 365, iOS/Android). Support the build, configuration, and deployment of laptops and other end‑user devices, following agreed processes and security standards. Monitor and manage ticket queues to ensure SLAs, KPIs, and response times are met, escalating issues when required. Collaborate with colleagues across IT, including second and third line teams, to investigate and resolve more complex technical problems. Contribute to continuous improvement by identifying recurring issues, feeding back on processes, and suggesting ways to enhance the colleague experience. Follow agreed procedures and controls to maintain system security, user access, and data integrity.     Read Less
  • IT Service Desk Analyst - 12 month FTC  

    - Southampton
    As IT Service Desk Analyst, you’ll be the first point of contact for... Read More
    As IT Service Desk Analyst, you’ll be the first point of contact for IT incidents, problems, and requests, for colleagues across Simplyhealth. You’ll be ensuring right-first-time handling, resolutions and an excellent customer experience. You’ll work towards meeting agreed SLAs and KPIs and play a key part in keeping our technology running smoothly. This team is at the heart of keeping our people productive—resolving technical issues, setting up and maintaining equipment, and ensuring our technology runs smoothly. No day will be the same and your excellent customer service skills and top rate technical knowledge will ensure a fantastic experience for our customers.
    Our IT Service Desk team work a split 3 days in the office and 2 working from home on a rota planned 3 months ahead. After training you would be expected to join this rota and split your time between home and our head office in Andover Key responsibilities: Act as the first point of contact for IT support, handling queries via phone, email, and walk‑ups in a professional and friendly manner. Log, prioritise, and resolve incidents and service requests in the service desk ticketing system, ensuring accurate and complete documentation. Provide first line (and where appropriate second line) technical support for hardware, software, mobile devices, and business applications (e.g. Windows 11, Office 365, iOS/Android). Support the build, configuration, and deployment of laptops and other end‑user devices, following agreed processes and security standards. Monitor and manage ticket queues to ensure SLAs, KPIs, and response times are met, escalating issues when required. Collaborate with colleagues across IT, including second and third line teams, to investigate and resolve more complex technical problems. Contribute to continuous improvement by identifying recurring issues, feeding back on processes, and suggesting ways to enhance the colleague experience. Follow agreed procedures and controls to maintain system security, user access, and data integrity.     Read Less
  • Senior Events Executive - 14m FTC  

    - Andover
    We’re not just your average health company; we’re aiming to revolution... Read More
    We’re not just your average health company; we’re aiming to revolutionise access to healthcare in the UK by offering innovative health and wellbeing solutions that are affordable, accessible, and effective. From preventive care to comprehensive medical support, we aim to empower individuals to take charge of their health, inspiring them to make the most of their wellbeing. Added to that we’re the first health insurer in the UK to be awarded B-Corp status in recognition of our significant achievements in sustainability, in addition to our ambitious environmental and social responsibility goals.     Our Events Team offer an incredibly diverse range of events.  From dinners, gala balls, awards, hospitality, seminars, exhibitions, charity events, festivals to week-long conferences.  Traveling all over the UK and Europe, our team manage the end-to-end event experience providing an incredible opportunity to see the whole life cycle of each event from conception to competition.  Reporting to the Events Manager, this hands-on role involves meticulous planning, on site logistics, (including AV support) as well as hosting and participating in our sporting events.   We're looking for a professional, outgoing, approachable, positive, organised, physically able individual, that has incredible time management, attention to detail and a proven track record or managing multiple projects with the belief that an event can only succeed with a ‘Whatever it takes attitude’.   Key responsibilities
    • To support developing, implementing and managing an extensive programme of events through creative project  management and budgetary ownership and control.
    • Create a showcase of events and hospitality through printed collateral, website and videos to excite, engage and  promote our offerings to internal and external clients.  
    • Work closely with key stakeholders across all business areas to ensure campaigns and communications are  delivered  consistently and in a joined up fashion across the business.
    • Host and manage events with responsibility for liaising with all key staff, venues, speakers and suppliers. 
    • Take ownership as project manager of event attendance, creating extra support materials as and when to increase  numbers.
    • Ensuring safe delivery of all event collateral and equipment to events.  Building and dismantling stage sets and  assembling, operating and troubleshooting all audio visual equipment.
    • Manage and maintain relationships with external agencies such as venues, promotional merchandise providers,  entertainment companies, stand designers, audio visual providers in order to ensure they are fully briefed and clear  on the work required with associated success criteria.  
    • Researching and sourcing clinical, motivational, keynote, celebrity and professional speakers to achieve the overall  aims and objectives of an event.
    • Creating evaluation surveys to measure and monitor campaign success, including providing regular reports to  leadership and associated parties.
    • Keep up to date on regulatory changes and react with creating a supporting series of events..
    • Line management of Event Executives.

      Read Less
  • Client Executive - 14m FTC  

    - Southampton
     As Corporate Client Executive, you'll be joining our Sales Operation... Read More
     As Corporate Client Executive, you'll be joining our Sales Operations Team, supporting our Healthcare and Denplan functions. This team is the engine behind our sales and marketing success—focused on improving outcomes, enhancing client experiences, and helping us achieve ambitious growth plans. Reporting to our Sales Operations Manager, you’ll be responsible for managing and developing client relationships, ensuring high levels of service, and identifying opportunities for growth. You will act as a key point of contact for clients, handling queries, resolving issues, and collaborating with internal teams to drive client satisfaction, retention, and business expansion. This role requires a proactive approach to account management while delivering excellent service and operational support. Key responsibilities:
    Develop and maintain strong relationships with clients, brokers, and key decision-makers to drive satisfaction and loyalty. Support client retention efforts, ensuring portfolio retention rates are met or exceeded. Establish relationships with internal stakeholders, product and service experts, and third-party intermediaries to optimise service delivery and client engagement. Act as a trusted advisor, responding to client queries efficiently across multiple channels (phone, email, chat). Address and resolve client issues and complaints in a timely and professional manner, ensuring a positive client experience. Ensure service level agreements (SLAs) and response times are met, maintaining high-quality client interactions. Maintain accurate and up-to-date records in the CRM system to support effective client management and reporting. Identify and secure opportunities for expansion, cross-selling, and upselling of additional products and services. Support the creation of tactical business plans to help clients enhance their wellbeing strategies and integrate our solutions. Coordinate and secure development meetings, bringing in relevant product and service experts to consult on tailored client needs. Share relevant collateral and insights to educate clients and drive employee engagement.       https://youtu.be/eA_71O8rgi0 Read Less
  • Client Executive - 14m FTC  

    - Andover
     As Corporate Client Executive, you'll be joining our Sales Operation... Read More
     As Corporate Client Executive, you'll be joining our Sales Operations Team, supporting our Healthcare and Denplan functions. This team is the engine behind our sales and marketing success—focused on improving outcomes, enhancing client experiences, and helping us achieve ambitious growth plans. Reporting to our Sales Operations Manager, you’ll be responsible for managing and developing client relationships, ensuring high levels of service, and identifying opportunities for growth. You will act as a key point of contact for clients, handling queries, resolving issues, and collaborating with internal teams to drive client satisfaction, retention, and business expansion. This role requires a proactive approach to account management while delivering excellent service and operational support. Key responsibilities:
    Develop and maintain strong relationships with clients, brokers, and key decision-makers to drive satisfaction and loyalty. Support client retention efforts, ensuring portfolio retention rates are met or exceeded. Establish relationships with internal stakeholders, product and service experts, and third-party intermediaries to optimise service delivery and client engagement. Act as a trusted advisor, responding to client queries efficiently across multiple channels (phone, email, chat). Address and resolve client issues and complaints in a timely and professional manner, ensuring a positive client experience. Ensure service level agreements (SLAs) and response times are met, maintaining high-quality client interactions. Maintain accurate and up-to-date records in the CRM system to support effective client management and reporting. Identify and secure opportunities for expansion, cross-selling, and upselling of additional products and services. Support the creation of tactical business plans to help clients enhance their wellbeing strategies and integrate our solutions. Coordinate and secure development meetings, bringing in relevant product and service experts to consult on tailored client needs. Share relevant collateral and insights to educate clients and drive employee engagement.       https://youtu.be/eA_71O8rgi0 Read Less
  • Sales Account Executive  

    - Andover
     As Corporate Client Executive, you'll be joining our Sales Operation... Read More
     As Corporate Client Executive, you'll be joining our Sales Operations Team, supporting our Healthcare and Denplan functions. This team is the engine behind our sales and marketing success—focused on improving outcomes, enhancing client experiences, and helping us achieve ambitious growth plans. Reporting to our Sales Operations Manager, you’ll be responsible for managing and developing client relationships, ensuring high levels of service, and identifying opportunities for growth. You will act as a key point of contact for clients, handling queries, resolving issues, and collaborating with internal teams to drive client satisfaction, retention, and business expansion. This role requires a proactive approach to account management while delivering excellent service and operational support. Key responsibilities:
    Develop and maintain strong relationships with clients, brokers, and key decision-makers to drive satisfaction and loyalty. Support client retention efforts, ensuring portfolio retention rates are met or exceeded. Establish relationships with internal stakeholders, product and service experts, and third-party intermediaries to optimise service delivery and client engagement. Act as a trusted advisor, responding to client queries efficiently across multiple channels (phone, email, chat). Address and resolve client issues and complaints in a timely and professional manner, ensuring a positive client experience. Ensure service level agreements (SLAs) and response times are met, maintaining high-quality client interactions. Maintain accurate and up-to-date records in the CRM system to support effective client management and reporting. Identify and secure opportunities for expansion, cross-selling, and upselling of additional products and services. Support the creation of tactical business plans to help clients enhance their wellbeing strategies and integrate our solutions. Coordinate and secure development meetings, bringing in relevant product and service experts to consult on tailored client needs. Share relevant collateral and insights to educate clients and drive employee engagement.       https://youtu.be/eA_71O8rgi0 Read Less

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