Customer and Sales Support
Customer and Sales Support
Full Time
Milton Keynes, UK
With Professional Experience
2/5/26
Be part of a fast‑growing international team.
At Sikla UK, we are expanding our team in Milton Keynes and looking for someone who thrives in a technical, fast‑paced, and customer‑centric environment. If you have a background in sales administration, customer service, or project support - especially within construction, M&E, or industrial supply chains - this role offers you the chance to join a company where your expertise genuinely adds value.The Role
This position places you at the heart of operations - supporting both commercial activity and technical project execution. You will work closely with our Sales, Supply Chain, and Engineering teams on a wide variety of customer enquiries, quotations, orders, logistics coordination, and technical documentation.
You’ll be joining a supportive team where your ability to understand technical products, coordinate multi‑step workflows, and provide proactive service will have a direct impact on customer satisfaction and business performance.
Your duties and key responsibilitiesYou will play a central role in ensuring the smooth running of the sales office by handling:
Sales & Customer Support
Managing customer enquiries and providing first‑class support
Processing quotations, sales orders, invoices, and delivery updates
Communicating with customers and internal teams to keep information flowing seamlessly
Operational Support
Supporting project‑related documentation and technical queries (training provided)
Working with ERP systems, CRM, stock data, pricing, and order tracking
Liaising with other teams to ensure accurate information for site‑related orders
Office & Administrative Excellence
Maintaining records, documentation, and compliance‑related files
Supporting other business administrative tasks, as needed
Coordinating general office tasks—data entry, reporting, and internal communications
Your Profile
2+ years’ experience in sales administration, customer service, technical sales support, or order processing
Experience in B2B environments, ideally in construction, M&E, industrial supplies, or technical products
Strong ERP and Microsoft Office skills
Excellent communication, organisation, and problem‑solving abilities
A proactive mindset and the ability to manage multiple priorities with accuracy
An interest in technical products or engineering (full training provided)
Availability to occasionally travel to Milton Keynes for training
Why Join Sikla UK
When you become part of Sikla, you join an international group recognised for engineering innovation and high‑quality modular support systems used worldwide in commercial, industrial, and infrastructure projects.
Our Offer:
A stable, growing company with a strong reputation in the construction and M&E sectors
A collaborative environment where your contribution matters
Exposure to technical, engineering, and supply chain processes
Opportunities for development (product training, internal mobility, and skills growth)
Working hours: 8 AM - 5 PM (Mon-Thu) | 8 AM - 3 PM (Fri)
25 days annual leave (+ bank holidays)
Onsite free refreshments and regular staff lunches
Possibility of enrolling with Private Healthcare & Local Gym Membership
If you are interested in this position, please submit your application for consideration.
We look forward to hearing from you!
You will find more information about Sikla and its Team on our website and LinkedIn page.
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