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  • NARS Resident Senior Artist - Glasgow Boutique (30 Hours)  

    Shiseido
    - Glasgow
    Apply Now
      Resident Senior Artist   Reports to: Area Sales & Education Manage... Read More
      Resident Senior Artist   Reports to: Area Sales & Education Manager NARS
    Job Location: NARS Boutique, Glasgow 
    Contract type: Permanent Contract, 30 hours per week over 4 days Hourly rate: £15.38       MISSION NARS inspires self-expression, creativity and artistry - bringing high-fashion, high-style and forward thinking to beauty. As a Supervisor you will be bringing this vision to our customers on counter. Your passion for artistry, service and leading people is key. As part of the counter management team, you will help to deliver a successful business through the motivation and engagement of your team members. We are part of the Shiseido Group, and in joining NARS you will not only receive innovative and artistry led training, a generous discount on our award winning products and the chance to be part of a fast growing brand – you join an incredible group network of brands, where developing our people is at the heart of our business.     ABOUT SHISEIDO Our mission : Beauty Innovations for a Better World  Founded in 1872 in Japan, Shiseido Group is within the Top 5 leading cosmetics companies in the world and aims to inspire a life of beauty and culture. Operating in 120 countries with 42,000 employees and 70 nationalities, Shiseido offers a unique selection of Skincare, Makeup and Fragrance brands with a projected turnover over £7.0bn in 2022. Celebrating 150 years of heritage in 2022, Shiseido constantly creates high-quality, safe and innovative cosmetics and develop brands deeply loved by people from all over the world, in line with our mission: Beauty Innovations for a Better World.  Did you know that Shiseido is the most awarded company in terms of innovation with a record 26 FSCC Awards?  Shiseido UK & Ireland plays a central role in the EMEA region, leading the Digital acceleration agenda thanks to a team of local experts, but is also constantly reinventing its Retail footprint in this buoyant market.   To deliver our strong Growth & Profitability ambitions, we will follow 4 strategic streams   1.            Leverage our unique portfolio of Beauty brands across all 3 categories 2.            Stay agile and capture new retail opportunities 3.            Customer-driven decisions 4.           Create a great place to work in Beauty   Our first strength is Make-up, led by NARS, the No 8 brand in the UK market with incredible success globally. Skincare is a key priority for expansion, with Shiseido having huge growth potential in UK&I, and also the spectacular launch of Clé de Peau Beauté in Harrods and H-Beauty.  Drunk Elephant joined our portfolio at the beginning of 2021 bringing its unique tone of voice together with its amazing formulations. In 2023 we are planning to launch ULE a newly created Skincare brand with breakthrough credentials around Sustainability, as well as expanding Gallinée, our most recent acquisition from 2022 and specialized around skin microbiome. We are also growing fast in Fragrance with brands such as Issey Miyake, Narciso Rodriguez, Tory Burch, Zadig&Voltaire and Serge Lutens.  Our clients include high-street retailers such as department stores, drugstores & chains as well as online pure players and specialty stores. We also have 4 boutiques and 3 direct e-commerce websites.      ABOUT NARS                         Sophisticated, witty and effortlessly chic, NARS embraces individuality, providing the vivid colour and luxurious texture needed to express personal visions of beauty. Created in 1994 by the iconoclastic makeup artist François Nars, the brand has become a modern cult classic, synonymous with artistry, exquisite design, richly adventurous colour and witty irreverence. Iconic award winning products, number #1 selling Orgasm blush and Radiant creamy concealer to name a few. Individual, self-expression that is empowering, Inclusive and has character & personality. Unexpected, disruptive in the beauty industry, Bold, rule breaking and forward thinking.     MAIN RESPONSIBILITIES   SALES PERFORMANCE: Drive the Counter appointment business to deliver KPI expectations of pre-booked appointments and conversion rates. Deliver elevated level of service and artistry skill to customers through service menu. Achieve personal goals and targets set on a daily basis Follow direction of NARS Lead Artist & Events Manager for event calendar focuses and attend development sessions set out to provide skills required to deliver the quarterly events strategy. Manage events through the Pro Program (Boutiques Only) Lead on and off counter events in line with given targets, that focus on customer acquisition and driving incremental sales. Identify external partnerships opportunities to reach a new customer base outside of store. Build the counter event strategy and activity plans focused around new product launches, core focus areas and implement in collaboration with the Business Manager Build solid relationships with relevant stake holders, department store managers and staff as well as external businesses for events and collaborations.       EXPERIENCE AND ENGAGEMENT: CUSTOMER AND ARTIST COMMUNITY Be the NARS brand ambassador through image, artistry, passion and performance. Role model NARS image and performance guidelines with a focus on the NARS experience when serving customers. Manage virtual tools and services available to the customer including consultations, on line masterclasses and social media communication. Collate results from event and appointment activities carried out and report to Business Manager. Recommend customer engagement programs such event formats that will enhance their experiences and ultimately drive sales.  Bring NARS artistry to life through on counter activity days, briefings and reinforce brand authority to customers. Coach Artists in the art of customer behaviours and consumer trend Ensure best practice and counter standards are met to ensure the customer experience Represent the counter and have a proactive presence on NARS Facebook group and the NARS Digital Studio Insta page & App  Customer first approach always       ARTISTRY: Lead team meetings and conduct artistry/service driven workshops based on store specific training needs Develop the in store Artists on their artistry, product knowledge and application techniques that will directly support their own service and productivity. Conduct shop floor coaching/co-serving to develop the skill set of our artistry team. Support management team in identifying service and artistry development opportunities and work alongside Regional Trainer where appropriate. Attend Senior Flagship advanced artistry training sessions Support National Lead Artist and Events Manager in NARS in Artistry development and brand building projects when required. Carry out trade tests for potential new employees or promotions.     PROFILE, SKILLS AND EXPERIENCE REQUIRED Previous experience of working within the retail and beauty industry in high profile locations Proven high level of artistry experience through portfolio (on or off line) Professional appearance & grooming standards represent NARS style grooming guidelines Goal oriented with a strong commercial mindset. Excellent communication, leadership and organizational skills. Understanding of coaching and people development. Flexible working days including weekend and evenings. Flexibility is required should the situation arise where you will need to support in a leadership capacity on the shop floor Alignment with the group’s “Trust8” working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success     DEMONSTRATED SUCCESS IN:   On counter leading from the from the front in excellence in performance to target and an elevated level of artistry and service that exceeds customer expectations. Has management experience and has excellent leadership skills. Demonstrated growth of appointment business in store. Experience of leading an event / outreach strategy with proven results     The benefits you’ll love… 30 days holiday, including bank holidays, increasing with service Generous discretionary commission scheme Contributory pension scheme – 5% employer contribution Generous product allocation & discount Enhanced parental allowance Life Assurance up to x2 your salary Employee referral bonuses Access to Retail Trust Annual performance and development reviews so you know your career is going in the right direction     At Shiseido, we are committed to fostering an inclusive and diverse workplace where all employees feel valued, respected, and empowered. We believe that a diverse workforce enhances our creativity, innovation, and overall success. We welcome applications from individuals of all backgrounds, regardless of race, ethnicity, gender, age, sexual orientation, disability, religion, or any other characteristic protected by law. We are dedicated to providing equal employment opportunities and ensuring that our hiring practices reflect our commitment to diversity and inclusion. Together, we can build a vibrant and dynamic team that reflects the diverse world we serve. If you need any support or adjustments during your application, please get in touch with us and we will be happy to support you. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the position applied to.   POSITION REFERENCE NUMBER: 15523   Read Less
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  • Interim National Education & Events Manager Shiseido & Clé de Peau Beauté - 12 Month FTC  

    Shiseido
    - London
    Apply Now
    Interim National Education & Events Manager – Shiseido, Cle de Peau B... Read More
    Interim National Education & Events Manager – Shiseido, Cle de Peau Beaute    MISSION  Lead and advance the UK&I Shiseido and Cle de Peau Beaute brands training team in strategic program delivery and exceptional consultant performance – including product skills and selling/service techniques to drive the business and meet productivity and service goals.          ORGANISATION    Reports to: Head of Education and Events, NARS, Laura Mercier, Shiseido and Clé de Peau Beauté  Job Location: Shiseido Group London Head Office  Contract type: Interim 12 Month FTC     MAIN RESPONSIBILITIES    TRAINING STRATEGY  Lead the creation of UK Brand training strategies, working with key stakeholders including Head of Education and Events  Design, develop, oversee and conduct brand Training Programs for both Brand employed and retailer consultant teams  Train all Beauty Consultants with product knowledge and selling behaviours to enable them to consistently achieve and exceed sales and service goals in line with published brand expectations, in the classroom and virtually  Regularly review training effectiveness and implement findings into the national strategy  Ensure all newly hired Consultants receive quality training within first 30 days of hire  Work closely with Regional Sales & Education Managers to enhance own understanding of performance and needs in the field key doors through 1-2-1 coaching on counter (key doors) , developing existing and new initiatives in response    MANAGE RELATIONSHIPS    Build strong and meaningful relationships with key personnel at retailers.  Establish the right events for us to participate in, based on collaboration with the NAM team & awareness of potential for return (financial and retailer relationship)  Dynamic presentations at retailer events  Ensure retailer consultants training needs are met to maximise sales  TRAINING TOOLS  Adapt, manage and maintain all training assets from Regional Head Office to ensure best fit for UK needs  Oversight of the app and internal BC social groups.  Monitor engagement levels, and ensure the programme of content is clear, aligned to the brands, and engaging  PEOPLE MANAGEMENT AND DEVELOPMENT  Management responsibility for Field Trainer & Events Manager and SNMUA  Ensure training team deliver effective trainings and maximise their positive impact on the business  Responsible for the talent development of the team  Develop Beauty Consultants and increase certification levels  ADDITIONAL RESPONSIBILITIES  Oversight and responsibility for Training Budget management  Submit monthly accurate travel and expense reports with receipts  Support Area Sales & Education Managers with recruitment of Beauty Consultants   Act as a role model and senior brand ambassador with regards product knowledge, brand standards, personal grooming and sales expertise  Support events as required  Complete & submit Training plans and recaps on time and within corporate guidelines and budgets  Participate in regional relevant Training Conferences and Seminars      EXPERIENCE REQUIRED  Experience as a National Education Manager   Knowledge of the beauty industry  Highly developed presentation skills across a range of training mediums and group sizes; including internal and external participants  Able to facilitate training seminars, ensuring maximised participant learning and understanding of content  Experience of creating and adapting National Training Programmes for local market  Demonstrable coaching, leadership and communication skills.  Strong leader with flexibility, excellent organizational skills and a keen eye for detail.  Proficient in Microsoft office (Word, Excel, PowerPoint, Outlook)  Ability to travel across the UK and occasionally internationally   Experience of working in a multi-national, matrixed organisation  Experience of researching, implementing and managing digital solutions for learning    The benefits you’ll love…   26 days holiday + bank holidays + your birthday day off     Holiday buy – up to 5 days   Day off when you get married or move house  Generous contributory pension scheme – match up to 8%  Private medical insurance with Vitality  Enhanced parental allowance  Generous product allocation & discount  Life Assurance up to x4 your salary  Flexible & hybrid working   Wellbeing programmes  Performance and development reviews so you know your career is going in the right direction    We are committed to fostering an inclusive and diverse workplace where all employees feel valued, respected, and empowered. We believe that a diverse workforce enhances our creativity, innovation, and overall success.   We welcome applications from individuals of all backgrounds, regardless of race, ethnicity, gender, age, sexual orientation, disability or religion and are proud to promote a culture which supports and appreciates people from all backgrounds. We are always open to flexible working, part time arrangements and any adjustments which you might need to get the best experience whilst at work.   We are dedicated to providing equal employment opportunities and ensuring that our hiring practices reflect our commitment to diversity and inclusion.   We are proud to be recognised as a  disability confident employer and have a number of internal employee forums which promote advocacy for our teams. If you need any support or adjustments during your application, please get in touch with us and we will be happy to support you. Once you have applied for the role, our in house recruitment team will screen your CV. We will do our best to get back to all candidates who apply, however in some cases it may not be possible due to the high volume of applications. If you have not heard back from us within 30 days of your application, unfortunately this may be you have not been successful on this occasion.   If your CV is shortlisted, then you will be contacted by our recruitment team. They will arrange a pre-screening call, to explore your motivation, suitability and role expectations. After the pre-screen, your application will be reviewed by the hiring manager. Successful applicants will be invited to at least 1 interview. Preferably, we would like to meet you in person and give you the opportunity to test your commute as well as see your potential place of work! In some cases, we may invite you to an assessment centre or to present your ideas in the form of a business presentation.   Please note: If you do not have the right to work in the UK and would require sponsorship for this role then you must ensure you meet UKVI requirements for the position which may include having a degree level qualification. Please reach out if you need further information on this and whether we offer sponsorship.     KEEN TO KNOW MORE? Click here to learn more about our brands Click here to learn more about Our Principles and The Shiseido Philosophy Read Less
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  • Designer Fragrances Mobile Fragrance Consultant - Newcastle (22.5 Hours)  

    Shiseido
    - Newcastle upon Tyne
    Apply Now
      Mobile Fragrance Consultant Reports to: Area Sales & Education Manag... Read More
      Mobile Fragrance Consultant
    Reports to: Area Sales & Education Manager Designer Fragrances
    Job Location: Newcastle 
    Contract type: Permanent Contract, 22.5 hours per week over 3 days Hourly rate: £13.00   MISSION As a Fragrance Consultant, you will be sharing your passion for Fragrances and delighting customers with our Brand stories. As part of the Shiseido Group, you will not only be immersed in the luxurious and sensual world of these beautiful Fragrance houses and receive inspiring training on all of our scents  – you join an incredible group network of brands, where developing our people is at the heart of our business. ABOUT SHISEIDO GROUP Our mission : Beauty Innovations for a Better World Founded in 1872 in Japan, Shiseido Group is within the Top 5 leading cosmetics companies in the world and aims to inspire a life of beauty and culture. Operating in 120 countries with 42,000 employees and 70 nationalities, Shiseido offers a unique selection of Skincare, Makeup and Fragrance brands with a projected turnover over £7.0bn in 2022. Celebrating 150 years of heritage in 2022, Shiseido constantly creates high-quality, safe and innovative cosmetics and develop brands deeply loved by people from all over the world, in line with our mission: Beauty Innovations for a Better World.  Did you know that Shiseido is the most awarded company in terms of innovation with a record 26 FSCC Awards? Shiseido UK & Ireland plays a central role in the EMEA region, leading the Digital acceleration agenda thanks to a team of local experts, but is also constantly reinventing its Retail footprint in this buoyant market. To deliver our strong Growth & Profitability ambitions, we will follow 4 strategic streams 1.            Leverage our unique portfolio of Beauty brands across all 3 categories 2.            Stay agile and capture new retail opportunities 3.            Customer-driven decisions 4.           Create a great place to work in Beauty Our first strength is Make-up, led by NARS, the No 8 brand in the UK market with incredible success globally. Skincare is a key priority for expansion, with Shiseido having huge growth potential in UK&I, and also the spectacular launch of Clé de Peau Beauté in Harrods and H-Beauty.  Drunk Elephant joined our portfolio at the beginning of 2021 bringing its unique tone of voice together with its amazing formulations. In 2023 we are planning to launch ULE a newly created Skincare brand with breakthrough credentials around Sustainability, as well as expanding Gallinée, our most recent acquisition from 2022 and specialized around skin microbiome.       We are also growing fast in Fragrance with brands such as Issey Miyake, Narciso Rodriguez, Tory Burch, Zadig&Voltaire and Serge Lutens. Our clients include high-street retailers such as department stores, drugstores & chains as well as online pure players and specialty stores. We also have 4 boutiques and 3 direct e-commerce websites.   ABOUT DESIGNER FRAGRANCES Shiseido Group’s fragrance brands are a collection of luxurious and exciting fragrance brands, which are amongst the leaders in the UK market. From the sensual and effortless delicacy of Narciso Rodriguez; the intriguing mix of natural and sophistication in Issey Miyake to the unique, innovative collection from the extraordinary perfumer, Serge Lutens.   MAIN RESPONSIBILITIES You will relish in the challenge of meeting your sales targets and identifying new opportunities to drive the business as you ensure customers are excited and engaged through creating activity around our Brands. Providing exceptional service and surpassing the expectations of customers will come naturally to you, as will your confidence in establishing meaningful rapport with both customers and store teams. A true ambassador to all of our Brands, you will ensure that they are looking their best at all times.   We will ensure you have all the tools and training you need to share our brands with your customer and to be an expert story teller in fragrance. In return we’ll expect you to be reaching and exceeding your sales targets, working as part of the team to achieve those counter goals. Your experience in and passion for fragrance will be a great addition to our teams, and you’ll have an amazing opportunity to join our beautiful brands and share this passion with our customers. PROFILE Excellent Communication and Customer Service skills Ability to work independently and as part of a team Self-motivated and results driven Alignment with the group’s “Trust8” working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success     The benefits you’ll love… 30 days holiday, including bank holidays, increasing with service Generous discretionary commission scheme Contributory pension scheme – 5% employer contribution Generous product allocation & discount Enhanced parental allowance Life Assurance up to x2 your salary Employee referral bonuses Access to Retail Trust Annual performance and development reviews so you know your career is going in the right direction   At Shiseido, we are committed to fostering an inclusive and diverse workplace where all employees feel valued, respected, and empowered. We believe that a diverse workforce enhances our creativity, innovation, and overall success. We welcome applications from individuals of all backgrounds, regardless of race, ethnicity, gender, age, sexual orientation, disability, religion, or any other characteristic protected by law. We are dedicated to providing equal employment opportunities and ensuring that our hiring practices reflect our commitment to diversity and inclusion. Together, we can build a vibrant and dynamic team that reflects the diverse world we serve. If you need any support or adjustments during your application, please get in touch with us and we will be happy to support you. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the position applied to.   POSITION REFERENCE NUMBER: 14443       Read Less
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  • NARS Retail Artist - Harrods Knightsbridge (37.5 Hours)  

    Shiseido
    - London
    Apply Now
      NARS Makeup Artist Reports to: Area Sales & Education Manager NARSJ... Read More
      NARS Makeup Artist Reports to: Area Sales & Education Manager NARS
    Job Location: Harrods, Knightsbridge
    Contract type: Permanent Contract, 37.5 hours per week over 5 days Hourly rate: £14.70   MISSION NARS inspires self-expression, creativity and artistry - bringing high-fashion, high-style and forward thinking to beauty. As a Makeup Artist you will be bringing this vision to our customers on counter. Your passion for artistry and service, along with personality, is key - we are looking for someone who is creative and able to ensure that each customer has an engaging and individual experience. We are part of the Shiseido Group, and in joining NARS you will not only receive innovative and artistry led training, a generous discount on our award winning products and the chance to be part of a fast growing brand – you join an incredible group network of brands, where developing our people is at the heart of our business.   ABOUT SHISEIDO Our mission : Beauty Innovations for a Better World  Founded in 1872 in Japan, Shiseido Group is within the Top 5 leading cosmetics companies in the world and aims to inspire a life of beauty and culture. Operating in 120 countries with 42,000 employees and 70 nationalities, Shiseido offers a unique selection of Skincare, Makeup and Fragrance brands with a projected turnover over £7.0bn in 2022. Celebrating 150 years of heritage in 2022, Shiseido constantly creates high-quality, safe and innovative cosmetics and develop brands deeply loved by people from all over the world, in line with our mission: Beauty Innovations for a Better World.  Did you know that Shiseido is the most awarded company in terms of innovation with a record 26 FSCC Awards?  Shiseido UK & Ireland plays a central role in the EMEA region, leading the Digital acceleration agenda thanks to a team of local experts, but is also constantly reinventing its Retail footprint in this buoyant market.   To deliver our strong Growth & Profitability ambitions, we will follow 4 strategic streams   1.            Leverage our unique portfolio of Beauty brands across all 3 categories 2.            Stay agile and capture new retail opportunities 3.            Customer-driven decisions 4.           Create a great place to work in Beauty   Our first strength is Make-up, led by NARS, the No 8 brand in the UK market with incredible success globally. Skincare is a key priority for expansion, with Shiseido having huge growth potential in UK&I, and also the spectacular launch of Clé de Peau Beauté in Harrods and H-Beauty.  Drunk Elephant joined our portfolio at the beginning of 2021 bringing its unique tone of voice together with its amazing formulations. In 2023 we are planning to launch ULE a newly created Skincare brand with breakthrough credentials around Sustainability, as well as expanding Gallinée, our most recent acquisition from 2022 and specialized around skin microbiome. We are also growing fast in Fragrance with brands such as Issey Miyake, Narciso Rodriguez, Tory Burch, Zadig&Voltaire and Serge Lutens.  Our clients include high-street retailers such as department stores, drugstores & chains as well as online pure players and specialty stores. We also have 4 boutiques and 3 direct e-commerce websites.    ABOUT NARS                                                Created in 1994 in New York by visionary makeup artist François NARS, NARS Cosmetics is one of the leading and most respected brands in the world of makeup artistry.   MAIN RESPONSIBILITIES Through one to one sessions and events, you will use your artistry skills and product expertise to ensure that each customer goes away not only with a bag full of luxurious makeup but also the confidence to use NARS techniques to express their own personal vision of beauty. By learning our customer engagement approach you will be able to create strong connections with your customers through the brand history and high performance formulas thus securing brand loyalty to not only NARS but you as an Artist.  We’ll provide you with all the tools and training you need to ensure that you are able to express your creativity and be the best makeup artist you can be and in return we’ll expect you to be reaching and exceeding your performance targets. As a NARS Artist, you have the power to change the way a client feels about themselves through your actions, communication and the connections that you make. This will be your daily commitment to your clients and yourself.   PROFILE Demonstrable retail Makeup Artistry experience Excellent Communication and Customer Service skills Ability to work independently and as part of a team Self-motivated and results driven Alignment with the group’s “Trust8” working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success   The benefits you’ll love… 30 days holiday, including bank holidays, increasing with service Generous discretionary commission scheme Contributory pension scheme – 5% employer contribution Generous product allocation & discount Enhanced parental allowance Life Assurance up to x2 your salary Employee referral bonuses Access to Retail Trust Annual performance and development reviews so you know your career is going in the right direction   At Shiseido, we are committed to fostering an inclusive and diverse workplace where all employees feel valued, respected, and empowered. We believe that a diverse workforce enhances our creativity, innovation, and overall success. We welcome applications from individuals of all backgrounds, regardless of race, ethnicity, gender, age, sexual orientation, disability, religion, or any other characteristic protected by law. We are dedicated to providing equal employment opportunities and ensuring that our hiring practices reflect our commitment to diversity and inclusion. Together, we can build a vibrant and dynamic team that reflects the diverse world we serve. If you need any support or adjustments during your application, please get in touch with us and we will be happy to support you. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the position applied to.   POSITION REFERENCE NUMBER: 16276 Read Less
    Apply Now

  • Brand Manager - NARS  

    Shiseido
    - London
    Apply Now
    Brand Manager - Colour NARS     MISSION   To assist in the development... Read More
    Brand Manager - Colour NARS     MISSION   To assist in the development & implementation of marketing programmes that drive brand awareness, recruit new users to brand, and support retail sales growth across all UK & ROI   ABOUT SHISEIDO GROUP Our mission : Beauty Innovations for a Better World   Founded in 1872 in Japan, Shiseido Group is within the Top 5 leading cosmetics companies in the world and aims to inspire a life of beauty and culture. Operating in 120 countries with 42,000 employees and 70 nationalities, Shiseido offers a unique selection of Skincare, Makeup and Fragrance brands with a projected turnover over £7.0bn in 2022. Celebrating 150 years of heritage in 2022, Shiseido constantly creates high-quality, safe and innovative cosmetics and develop brands deeply loved by people from all over the world, in line with our mission: Beauty Innovations for a Better World.  Did you know that Shiseido is the most awarded company in terms of innovation with a record 31 FSCC Awards?   ABOUT SHISEIDO   Founded in 1872 in Japan, Shiseido Group is within the Top 5 leading cosmetics companies in the world and aims to inspire a life of beauty and culture. Operating in 120 countries with 42,000 employees and 70 nationalities, Shiseido offers a unique selection of Skincare, Makeup and Fragrance brands with a projected £6.8bn turnover in 2021. Celebrating 150 years of heritage in 2022, Shiseido constantly creates high-quality, safe and innovative cosmetics and develop brands deeply loved by people from all over the world, in line with our mission: Beauty Innovations for a Better World. Did you know that Shiseido is the most awarded company in terms of innovation with a record 26 FSCC Awards?   Shiseido UK & Ireland plays a central role in the EMEA region and is biggest affiliate, leading the Digital acceleration agenda thanks to a team of local experts, but is also constantly reinventing its Retail footprint in the world Nr4 biggest beauty market.     To deliver our strong Growth & Profitability ambitions, we will follow 4 strategic streams   1.              Leverage our unique portfolio of premium Beauty brands across all 3 categories 2.             Stay agile and capture new retail opportunities 3.             Customer-driven decisions 4.             Create a great place to work in Beauty   Our first strength is Make-up, led by NARS, UK’s No. 5 color brand with incredible success globally and that gained 4 rankings in the last 2 years thanks to its unique tone of voice and exceptional complexion and lip products.    Skincare is a key priority for expansion, with 5 very diverse and complementary brands covering the full scope of consumers needs and profiles. From brand Shiseido that is recognized for its uncompromising quality and showing huge growth potential in UK&I, to already iconic Drunk Elephant (+75% growth this year, about to enter Top10 Skincare) with its most sought-after formulations and Skin Smoothies, or the spectacular Clé de Peau Beauté that embodies the ultimate of stem-cell technology to the service of radiance. This year, we just launched ULÉ a newly created Skin-Tech brand with breakthrough credentials around Sustainability and botanical performance, as well as expanding Gallinée, our most recent acquisition from 2022 specialized around skin microbiome with unique patents.   We are also growing fast in Fragrance, a category we want to accelerate with leading Designers brands such as Issey Miyake, Narciso Rodriguez, Tory Burch, Zadig&Voltaire and Serge Lutens.   Year to date, October 23, SHISEIDO Group is the fastest growing Beauty Group in the UK market, both in Stores and Online. Our clients include high-street retailers such as department stores, beauty chains as well as online pure players and specialty stores. We also have 4 boutiques and 3 direct e-commerce websites.  Our mix of sales is 55% online and 45% in brick & mortar.     ABOUT NARS                                                Created in 1994 in New York by visionary makeup artist François NARS, NARS Cosmetics is one of the leading and most respected brands in the world of makeup artistry.     ORGANISATION   Reports to: Head of Marketing Manages: Marketing Intern Job Location: London Contract type: Permanent     MAIN RESPONSIBILITIES   STRATEGY AND MANAGEMENT Responsible for managing the NARS Colour category, ensuring full alignment with global brand vision while tailoring strategies to local market dynamics. Influence global and regional campaign strategies, POSM development, and creative execution through deep consumer insights and market intelligence. Own the Go To Market strategy for all Colour campaigns, defining messaging, creative priorities, and ensuring cross-functional alignment across departments. Maintain a product assortment that reflects the needs of each channel, particularly speciality stores In liaison with Global Marketing / Design teams and Head of Marketing, manage the production of local support tools   TRADE MARKETING & RETAIL ACTIVATION Lead strategic collaboration with Commercial & Omnichannel teams, owning the development of retailer-specific trade plans and promotional activations for the Colour Category. Drive the creation of exclusive retailer programs (e.g., previews, sets, GWPs, in-store events), ensuring consistency and excellence across the retail calendar. Oversee the execution of all retail marketing initiatives, including windows, promotional sites, and counter updates, in collaboration with VM, Omnichannel, and Commercial teams in line with the category strategy. Present the Marketing launches at bi-annual Retailer strategy presentations, coordinating cross-functional input to ensure compelling retailer activation plans.

    MEDIA & COMMUNICATIONS STRATEGY Under the direction of Head of Marketing, lead multi-channel media execution in partnership with external media agencies and internal stakeholders, leveraging best practices & insights to optimize campaign impact. Understand media campaign performance and results, to suggest learnings for future campaigns Drive paid Influencer strategy in collaboration with the PR team, aligning on Influencer partners, developing paid content briefs, and usage plans & media rights.      FORECASTING, PRICING & STOCK MANAGEMENT Lead forecasting process for all new Colour launches and core colour catalogue, ensuring alignment with commercial goals and market trends. Oversee POSM and sampling for the category, ensuring alignment with retail strategy and consumer behaviour insights. Manage pricing strategy and competitive analysis, present to Senior Marketing Managers as well offering insight into wider environment.   PERFORMANCE ANALYSIS & REPORTING Lead post-campaign analysis, ROI tracking, and competitor benchmarking, delivering actionable insights to UK and EMEA stakeholders. Provide strategic commentary on monthly retail performance and Circana data, acting as the category expert and market authority.   BUDGET MANAGEMENT Manage day-to-day Marketing budget for the Colour category, ensuring accurate phasing, PO management, and financial compliance. Provide in-depth budget tracking and reconciliation, identifying opportunities for reallocation and efficiency.

    TEAM LEADERSHIP & DEVELOPMENT Mentor and develop Marketing Intern, fostering a culture of growth, collaboration, and wellbeing. Support cross-functional team development through knowledge sharing, coaching, and leadership in key strategic initiatives.     PROFILE Educated to degree level Strong experience in a previous Product marketing role, preferably within beauty Team worker, passionate and driven with excellent communication and presentation skills and a strong commercial acumen Resourceful and generous with their dedication, passion and energy Self-starter and positive spirit with great ability to influence and negotiate Ability to multitask, work at pace and with ambiguity Extremely high degree of attention to detail and organisation Excellent English, written and spoken Commercial with sound business acumen Creative with an eye for detail Advanced knowledge of Microsoft Office (PowerPoint, Excel, Word) Alignment with the group’s « Trust8 » working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success     The benefits you’ll love… 26 days holiday + bank holidays + your birthday day off     Holiday buy – up to 5 days Day off when you get married or move house Generous contributory pension scheme – match up to 8% Annual performance related bonus Private medical insurance with Vitality Enhanced parental allowance Generous product allocation & discount Life Assurance up to x4 your salary Flexible Friday finish Flexible & hybrid working Wellbeing programmes Annual performance and development reviews so you know your career is going in the right direction Read Less
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  • Beauté Prestige International Team Leader - Bicester (37.5 Hours)  

    Shiseido
    - Bicester
    Apply Now
    Beauté Prestige International Team Leader Reports to: Area Sales & Edu... Read More
    Beauté Prestige International Team Leader Reports to: Area Sales & Education Manager Skin & Fragrance
    Job Location: Beauté Prestige International, Bicester
    Contract type: Permanent Contract, 37.5 hours per week over 5 days     MISSION   As a Store Supervisor, you will support the management of the retail team, and will lead by example in offering extraordinary customer service through delivering the brand values, whilst you will inspire and coach the team to achieve their full potential in a retail environment.  As a Group, we are formed of many luxury beauty brands that are fast growing within the industry. This is an incredible opportunity for an experienced leader to lead and inspire a team, but to also join an incredible group network of brands, where developing our people is at the heart of our business.     ABOUT SHISEIDO   Founded in 1872 in Japan, Shiseido is one of the top leading cosmetics companies in the world and aims to inspire a life of beauty and culture. Operating in about 120 countries with 45 000 employees and 70 nationalities, Shiseido offers a unique selection of skin care, makeup and fragrance resulting in over 1 trillion yen of net sales in 2017. Thanks to 146 years of heritage, Shiseido constantly creates high-quality, highly functional, safe and innovative cosmetics and develop brands deeply loved by people from all over the world.   Shiseido EMEA is Shiseido's Regional Headquarter for the Europe, Middle East and Africa (EMEA) regions. Representing a workforce of 4,000 employees in 88 countries, Shiseido EMEA is covering worldwide activities for fragrance brands (Alaïa Paris, Dolce & Gabbana, Elie Saab, Issey Miyake, Narciso Rodriguez, Serge Lutens, Shiseido fragrances and Zadig & Voltaire) as well as business and distribution of Shiseido group brands (BareMinerals, Buxom, Clé de Peau Beauté, Laura Mercier, NARS and the brand Shiseido). Shiseido EMEA is home to the Center of Excellence (CoE) for Fragrance. The Center uses Shiseido’s acclaimed scientific methods and innovative technologies in creating new and unique fragrances for the global market.   ORGANISATION   Reports to: Boutique Manager / Assistant Store Manager Job Location: Bicester Village Contract type: Permanent Contract, 37.5 hours; 5 days per week over 7 fully flexible days   MAIN RESPONSIBILITIES   Support Management in leading the retail team, setting a strong example and coaching staff to support their development;
    Achieve sales goals and strong KPIs;
    Adhere to the brand’s G.O.L.D. service standard, and create customer engagement with our multi-branded boutique by driving store animations and events;
    Attending to the needs of every customer in an approachable, highly attentive and personal manner, adapting and responding to their individual needs;
    Working collaboratively with the Store Manager / Assistant Store Manager to ensure smooth and efficient running of the store;
    Developing and maintaining positive and productive ongoing relationships with customers, the Beaute Prestige International Team, and store management alike;
    Educate customers on our multiple brands by sharing your passion, creating and maintaining excitement about the brands.
    Act as a brand ambassador at all times. Uphold the brand image and present Beaute Prestige International in a positive light, including wearing the products in store;
    Ensure marketing programs are followed and that shop-floor standards are representative at all times.
      ADDITIONAL RESPONSIBILITIES:   Track and report weekly sales;
    Being present in store for designated visits / special events;
    Planning schedules for the team around promotional calendar.
      PROFILE   Previous experience in supervising a team;
    Excellent communication and customer service skills;
    Strong retail experience, able to represent Beaute Prestige International in personal presentation and sales performance;
    Able to work independently and as a part of a team, self-motivated and able to take initiative;
    Understanding of KPIs, and able to drive these across a team;
    Flexibility to work key trading hours
    Alignment with the group’s “Trust8” working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success
      The benefits you’ll love… 30 days holiday, including bank holidays, increasing with service Generous discretionary commission scheme Contributory pension scheme – 5% employer contribution Generous product allocation & discount Enhanced parental allowance Life Assurance up to x2 your salary Employee referral bonuses Access to Retail Trust Annual performance and development reviews so you know your career is going in the right direction     At Shiseido, we are committed to fostering an inclusive and diverse workplace where all employees feel valued, respected, and empowered. We believe that a diverse workforce enhances our creativity, innovation, and overall success. We welcome applications from individuals of all backgrounds, regardless of race, ethnicity, gender, age, sexual orientation, disability, religion, or any other characteristic protected by law. We are dedicated to providing equal employment opportunities and ensuring that our hiring practices reflect our commitment to diversity and inclusion. Together, we can build a vibrant and dynamic team that reflects the diverse world we serve. If you need any support or adjustments during your application, please get in touch with us and we will be happy to support you. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the position applied to.     POSITION REFERENCE NUMBER: 16263 Read Less
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  • NARS Retail Artist - Stratford Boutique, London (37.5 Hours - 6 Month Fixed Term Contract)  

    Shiseido
    - London
    Apply Now
        Retail Artist - NARS       WHO WE ARE   Sophisticated, witty and... Read More
        Retail Artist - NARS       WHO WE ARE   Sophisticated, witty and effortlessly chic, NARS embraces individuality, providing the vivid colour and luxurious texture needed to express personal visions of beauty.   Created in 1994 by the iconoclastic makeup artist François Nars, the brand has become a modern cult classic, synonymous with artistry, exquisite design, richly adventurous colour and witty irreverence. With counters across the UK & Ireland and a growing network of standalone stores, NARS is the brand to join for those who want to focus on the future.   We are part of the Shiseido Group, and in joining NARS you will not only receive innovative and artistry led training, a generous discount on our award winning products and the chance to be part of a fast growing brand – you join an incredible group network of brands, where developing our people is at the heart of our business.       YOUR NEXT ROLE : Retail Artist NARS - Stratford Boutique, London (37.5 Hours over 5 Days, 6 Month Fixed Term Contract, £14.13 per Hour)    NARS inspires self-expression, creativity and artistry - bringing high-fashion, high-style and forward thinking to beauty. As a Retail Artist you will be bringing this vision to our customers on counter. Your passion for artistry and service, along with personality, is key - we are looking for someone who is creative and able to ensure that each customer has an engaging and individual experience.       YOUR RESPONSIBILITIES     Being a Retail Artist brings with it diverse day to day activities.   Through one to one sessions and events, you will use your artistry skills and product expertise to ensure that each customer goes away not only with a bag full of luxurious makeup but also the confidence to use NARS techniques to express their own personal vision of beauty. By learning our customer engagement approach you will be able to create strong connections with your customers through the brand history and high performance formulas thus securing brand loyalty to not only NARS but you as an Artist.    We’ll provide you with all the tools and training you need to ensure that you are able to express your creativity and be the best makeup artist you can be and in return we’ll expect you to be reaching and exceeding your performance targets. As a NARS Artist, you have the power to change the way a client feels about themselves through your actions, communication and the connections that you make. This will be your daily commitment to your clients and yourself.   YOUR BACKGROUND   We value diversity and creativity in all that we do. Your suitability will come through a range of experiences and backgrounds. Specifically we encourage experiences from the below:   Make-up artistry/previous retail makeup experience is preferred Excellent communication and customer service skills Ability to work independently and as part of a team Self-motivated and results driven Alignment with the group’s “Trust8” working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success   OUR VALUES   THINK BIG TAKE RISKS HANDS ON COLLABORATE BE OPEN ACT WITH INTEGITY BE ACCOUNTABLE APPLAUD SUCCESS     BENEFITS YOU’LL LOVE   30 days holiday, including bank holidays, increasing with service Generous discretionary commission scheme Contributory pension scheme – 5% employer contribution Generous product allocation & discount Enhanced parental allowance Life Assurance up to x2 your salary Employee referral bonuses Access to Retail Trust Annual performance and development reviews so you know your career is going in the right direction       INCLUSION HEROS   Together, we can build a vibrant and dynamic team that reflects the diverse world we serve.   We are committed to fostering an inclusive and diverse workplace where all employees feel valued, respected, and empowered. We believe that a diverse workforce enhances our creativity, innovation, and overall success.   We welcome applications from individuals of all backgrounds, regardless of race, ethnicity, gender, age, sexual orientation, disability or religion and are proud to promote a culture which supports and appreciates people from all backgrounds. We are always open to flexible working, part time arrangements and any adjustments which you might need to get the best experience whilst at work.   We are dedicated to providing equal employment opportunities and ensuring that our hiring practices reflect our commitment to diversity and inclusion.   We are proud to be recognised as a  disability confident employer and have a number of internal employee forums which promote advocacy for our teams. If you need any support or adjustments during your application, please get in touch with us and we will be happy to support you.       OUR HIRING PROCESS   Once you have applied for the role, we will screen your CV. We will do our best to get back to all candidates who apply, however in some cases it may not be possible due to the high volume of applications. If you have not heard back from us within 30 days of your application, unfortunately this may be you have not been successful on this occasion.   If your CV is shortlisted, then you will be contacted by the hiring manager to explore your motivation, suitability and role expectations. Successful applicants will be invited to at least 1 interview. Preferably, we would like to meet you in person and give you the opportunity to test your commute as well as see your potential place of work! If you are successful at interview, you will be required to have an instore trade test.   All applicants must have the right to live and work in the UK.     KEEN TO KNOW MORE? Click here to learn more about our brands Click here to learn more about Our Principles and The Shiseido Philosophy Why not follow our Shiseido UKI LinkedIn page to learn more about our culture     Read Less
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  • Marketing Manager, Drunk Elephant  

    Shiseido
    - London
    Apply Now
    Marketing Manager, Drunk Elephant     MISSION   As Marketing Manager y... Read More
    Marketing Manager, Drunk Elephant     MISSION   As Marketing Manager you will be responsible for helping define and drive the marketing and media strategy for the Drunk Elephant brand in the UK and Ireland, making sure all the parties are aligned and working towards the same goals; to achieve its annual sales and profit targets.   ABOUT SHISEIDO GROUP Our mission : Beauty Innovations for a Better World   Founded in 1872 in Japan, Shiseido Group is within the Top 5 leading cosmetics companies in the world and aims to inspire a life of beauty and culture. Operating in 120 countries with 42,000 employees and 70 nationalities, Shiseido offers a unique selection of Skincare, Makeup and Fragrance brands with a projected turnover over £7.0bn in 2022. Celebrating 150 years of heritage in 2022, Shiseido constantly creates high-quality, safe and innovative cosmetics and develop brands deeply loved by people from all over the world, in line with our mission: Beauty Innovations for a Better World.  Did you know that Shiseido is the most awarded company in terms of innovation with a record 31 FSCC Awards?   ABOUT SHISEIDO   Founded in 1872 in Japan, Shiseido Group is within the Top 5 leading cosmetics companies in the world and aims to inspire a life of beauty and culture. Operating in 120 countries with 42,000 employees and 70 nationalities, Shiseido offers a unique selection of Skincare, Makeup and Fragrance brands with a projected £6.8bn turnover in 2021. Celebrating 150 years of heritage in 2022, Shiseido constantly creates high-quality, safe and innovative cosmetics and develop brands deeply loved by people from all over the world, in line with our mission: Beauty Innovations for a Better World. Did you know that Shiseido is the most awarded company in terms of innovation with a record 26 FSCC Awards?   Shiseido UK & Ireland plays a central role in the EMEA region and is biggest affiliate, leading the Digital acceleration agenda thanks to a team of local experts, but is also constantly reinventing its Retail footprint in the world Nr4 biggest beauty market.     To deliver our strong Growth & Profitability ambitions, we will follow 4 strategic streams   1.            Leverage our unique portfolio of premium Beauty brands across all 3 categories 2.            Stay agile and capture new retail opportunities 3.            Customer-driven decisions 4.           Create a great place to work in Beauty   Our first strength is Make-up, led by NARS, UK’s Nr4 color brand with incredible success globally and that gained 4 rankings in the last 2 years thanks to its unique tone of voice and exceptional complexion and lip products.    Skincare is a key priority for expansion, with 5 very diverse and complementary brands covering the full scope of consumers needs and profiles. From brand Shiseido that is recognized for its uncompromising quality and showing huge growth potential in UK&I, to already iconic Drunk Elephant (+75% growth this year, about to enter Top10 Skincare) with its most sought-after formulations and Skin Smoothies, or the spectacular Clé de Peau Beauté that embodies the ultimate of stem-cell technology to the service of radiance. This year, we just launched ULÉ a newly created Skin-Tech brand with breakthrough credentials around Sustainability and botanical performance, as well as expanding Gallinée, our most recent acquisition from 2022 specialized around skin microbiome with unique patents.   We are also growing fast in Fragrance, a category we want to accelerate with leading Designers brands such as Issey Miyake, Narciso Rodriguez, Tory Burch, Zadig&Voltaire and Serge Lutens.   Year to date, October 23, SHISEIDO Group is the fastest growing Beauty Group in the UK market, both in Stores and Online. Our clients include high-street retailers such as department stores, beauty chains as well as online pure players and specialty stores. We also have 4 boutiques and 3 direct e-commerce websites.  Our mix of sales is 55% online and 45% in brick & mortar.   ABOUT DRUNK ELEPHANT We are committed to using only ingredients that either directly benefit the health of the skin or support the integrity of our formulations. We never take into account whether something is synthetic or natural, instead choosing ingredients based on biocompatibility.       ORGANISATION   Reports to: UKI Skincare Marketing Director Manages: Brand Manager, who manages a Marketing Coordinator Job Location: London Contract type: Permanent   MAIN RESPONSIBILITIES   BRAND MANAGEMENT Be the local Brand Ambassador for Drunk Elephant in the UK and Ireland and become the key local contact liaising with Regional and Global HQ in the US to ensure that Global Brand vision/strategy and launches are clearly communicated and implemented and in line with UK Business strategy. Collaborate with and influence RHQ Marketing teams proactively to pre-empt UK marketing requirements. Contribute to all aspects of the creative process, including: strategy, campaign and POSM development and customer insight Ensure consistency of brand standards across all marketing platforms Ensure that all launches and activities are managed within the budget and targeted to achieve measurable ROI   UK NATIONAL MARKETING PLANS Work with UKI Skincare Marketing Director to translate Global and EMEA strategy into an actionable marketing plan for the UK Identify local market needs and develop local activations in liaison with NAMs to maximise every commercial opportunity and support brand growth Develop a launch strategy plan by retailer in liaison with the Commercial team to maximise every business opportunity Understand trade customers’ requirements to maximise when possible brand inclusion in their activities, and work with NAMs to ensure that exclusives and promotional offers are in place to drive sales at key trading periods.   MEDIA Work with UKI Skincare Marketing Director to manage the media budget and execute the media plan with the Media agency   FORECASTING & STOCK MANAGEMENT Provide detailed insight and forecasting benchmarks to aid thorough newness forecasting via knowledge of retail performance, product performance, NPD data, competitor ranking and UK consumer insights. Manage POSM forecast to be done within the allocated agreed budget Oversee in partnership with Trade Marketing sampling forecast and planning In liaison with the UKI Commercial team and European Logistics team, make sure all the basic catalogue forecasts (both saleable and tester) are updated based on business needs, anticipated marketing initiatives, new openings and retailer-specific activations In liaison with UKI PR team, make sure the pre-series needs are accounted for, and oversee the forecast for all elements of merchandising managed by the Visual Merchandising team   MERCHANDISING Work with Visual Merchandising team in the development and implementation of local initiatives such as new counter design, counter updates for launches or any retailers’ animation sites, window displays, counter decoration, display units, etc.   PRICING & COMPETITION Monitor pricing strategies across the industry and lead the yearly pricing review for the UK & Ireland inducing pricing recommendation for newness  Coordinate a competitor tracking system that covers marketing, events, online strategy and PR to ensure we keep track of competitor activities and launch plans   ANALYSIS AND REPORTING Continuously keep track and analyse the UKI ROI on local initiatives and launches and build following decisions according to insights in order to grow the business. Coordinate with the Marketing Coordinator NPD monthly reports, as well as ongoing competitor analysis to identify areas of opportunity within the business.     PROFILE, SKILLS AND EXPERIENCE REQUIRED Relevant experience in marketing with strong career progression; preferably within skincare Team Player and collaborative ways of working Passionate about working with own team and other departments Driven personality with ability to federate other teams around a common goal Strategic mind, analytical capabilities and affinity with numbers Excellent communication and presentation skills, with gravitas and experience interacting with senior stakeholders in a multi-cultural work environment Ability to influence and negotiate at all levels Strong commercial acumen Experience working with UKI retailers and leading Joint Business Plans Experience working with a region/zone would be a plus Ability to multi-task in a busy environment Extremely high degree of attention to detail and organisation Excellent English, written and spoken Advanced knowledge of Microsoft Office (PowerPoint, Excel, Word) University degree Alignment with the group’s « Trust8 » working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success     The benefits you’ll love… 26 days holiday + bank holidays + your birthday day off    Holiday buy – up to 5 days Day off when you get married or move house Generous contributory pension scheme – match up to 8% Annual performance related bonus Private medical insurance with Vitality Enhanced parental allowance Generous product allocation & discount Life Assurance up to x4 your salary Flexible & hybrid working Wellbeing programmes Annual performance and development reviews so you know your career is going in the right direction Read Less
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  • Retail Development Manager - Multi-Site (Boots Covent Garden, 37.5 Hours)  

    Shiseido
    - London
    Apply Now
    Retail Development Manager – Multi-Site – Drunk Elephant & Shiseido  ... Read More
    Retail Development Manager – Multi-Site – Drunk Elephant & Shiseido       ABOUT SHISEIDO BRAND                                    Recently voted as No5 most trusted brand in Health & Beauty worldwide, Shiseido has defined the concept of beauty and spread its knowledge and power across the world. Heralding an army of devoted followers, we feel that by inspiring empathy, beauty can become a positive force in the world, and guide the next generation boldly into the future.     ABOUT DRUNK ELEPHANT We are committed to using only ingredients that either directly benefit the health of the skin or support the integrity of our formulations. We never take into account whether something is synthetic or natural, instead choosing ingredients based on biocompatibility.     We are part of the Shiseido Group, and in joining Drunk Elephant and Shiseido – you join an incredible group network of brands, where developing our people is at the heart of our business.       YOUR NEXT ROLE : Retail Development Manager – Multi-Site – Drunk Elephant & Shiseido         YOUR RESPONSIBILITIES   Working across key retail locations, this role will allow you to combine your passion for artistry with commercial objectives. You will drive your personal sales targets, building strong relationships with retailers to create opportunities for events and brand promotions, whilst educating retailer staff to empower them to meet their sales targets independently.   Reporting into an Area Sales & Education Manager, this role requires someone who is comfortable working independently as well as being able to become part of the team when in store.   This is a permanent position, covering West London region. Additionally, you will have a designated home store where you will work at least one day per week. You will also visit stores within your assigned region and on occasion travel outside the area as needed to support the business.   Being a Retail Development Manager brings with it diverse day to day activities.   Key responsibilities include achieving personal sales targets, conducting makeup services, and collaborating with store teams to improve performance. Leading artistry events, identifying opportunities for customer acquisition, and developing event strategies in partnership with management. Additionally, you will focus on training and coaching store consultants on NARS products and techniques, supporting product launches, and participating in advanced artistry training. Operational duties include managing stock files, overseeing Point-of-Sale materials, and ensuring store maintenance for optimal efficiency. This role requires strong relationship-building skills with store managers and beauty consultants to enhance collaboration and sales performance.       YOUR BACKGROUND We value diversity and creativity in all that we do. Your suitability will come through a range of experiences and backgrounds. Specifically we encourage experiences from the below:   Working within the retail and beauty industry in varied locations Proven high level of artistry experience through portfolio (online or offline) Goal-oriented with a strong commercial mindset Excellent relationship building and networking, communication, and organisational skills. Understanding of coaching and people development Flexible with working days including weekends and evenings Presentation skills that are confident, vibrant, and engaging Sales and performance reporting and analysis     BENEFITS YOU’LL LOVE 30 days holiday, including bank holidays, increasing with service Generous discretionary commission scheme Contributory pension scheme – 5% employer contribution Generous product allocation & discount Enhanced parental allowance Life Assurance up to x2 your salary Employee referral bonuses Access to Retail Trust Annual performance and development reviews so you know your career is going in the right direction   OUR VALUES THINK BIG TAKE RISKS HANDS ON COLLABORATE BE OPEN ACT WITH INTEGITY BE ACCOUNTABLE APPLAUD SUCCESS     INCLUSION HEROS   Together, we can build a vibrant and dynamic team that reflects the diverse world we serve.   We are committed to fostering an inclusive and diverse workplace where all employees feel valued, respected, and empowered. We believe that a diverse workforce enhances our creativity, innovation, and overall success.   We welcome applications from individuals of all backgrounds, regardless of race, ethnicity, gender, age, sexual orientation, disability or religion and are proud to promote a culture which supports and appreciates people from all backgrounds. We are always open to flexible working, part time arrangements and any adjustments which you might need to get the best experience whilst at work.   We are dedicated to providing equal employment opportunities and ensuring that our hiring practices reflect our commitment to diversity and inclusion.   We are proud to be recognised as a  disability confident employer and have a number of internal employee forums which promote advocacy for our teams. If you need any support or adjustments during your application, please get in touch with us and we will be happy to support you.       OUR HIRING PROCESS   Once you have applied for the role, we will screen your CV. We will do our best to get back to all candidates who apply, however in some cases it may not be possible due to the high volume of applications. If you have not heard back from us within 30 days of your application, unfortunately this may be you have not been successful on this occasion.   If your CV is shortlisted, then you will be contacted by the hiring manager to explore your motivation, suitability and role expectations. Successful applicants will be invited to at least 1 interview. Preferably, we would like to meet you in person and give you the opportunity to test your commute as well as see your potential place of work! If you are successful at interview, you will be required to have an instore trade test.   All applicants must have the right to live and work in the UK.     KEEN TO KNOW MORE? Click here to learn more about our brands Click here to learn more about Our Principles and The Shiseido Philosophy Why not follow our Shiseido UKI LinkedIn page to learn more about our culture   Read Less
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  • Designer Fragrances Counter Manager - John Lewis High Wycombe (22.5 Hours)  

    Shiseido
    - High Wycombe
    Apply Now
      Designer Fragrances Counter Manager   Reports to: Area Sales & Educa... Read More
      Designer Fragrances Counter Manager   Reports to: Area Sales & Education Manager Designer Fragrances
    Job Location: John Lewis, High Wycombe
    Contract type: Permanent Contract, 22.5 hours per week over 3 days   MISSION As a Fragrance Consultant, you will be sharing your passion for Fragrances and delighting customers with our Brand stories. As part of the Shiseido Group, you will not only be immersed in the luxurious and sensual world of these beautiful Fragrance houses and receive inspiring training on all of our scents  – you join an incredible group network of brands, where developing our people is at the heart of our business. ABOUT SHISEIDO GROUP Our mission : Beauty Innovations for a Better World Founded in 1872 in Japan, Shiseido Group is within the Top 5 leading cosmetics companies in the world and aims to inspire a life of beauty and culture. Operating in 120 countries with 42,000 employees and 70 nationalities, Shiseido offers a unique selection of Skincare, Makeup and Fragrance brands with a projected turnover over £7.0bn in 2022. Celebrating 150 years of heritage in 2022, Shiseido constantly creates high-quality, safe and innovative cosmetics and develop brands deeply loved by people from all over the world, in line with our mission: Beauty Innovations for a Better World.  Did you know that Shiseido is the most awarded company in terms of innovation with a record 26 FSCC Awards? Shiseido UK & Ireland plays a central role in the EMEA region, leading the Digital acceleration agenda thanks to a team of local experts, but is also constantly reinventing its Retail footprint in this buoyant market. To deliver our strong Growth & Profitability ambitions, we will follow 4 strategic streams 1.            Leverage our unique portfolio of Beauty brands across all 3 categories 2.            Stay agile and capture new retail opportunities 3.            Customer-driven decisions 4.           Create a great place to work in Beauty Our first strength is Make-up, led by NARS, the No 8 brand in the UK market with incredible success globally. Skincare is a key priority for expansion, with Shiseido having huge growth potential in UK&I, and also the spectacular launch of Clé de Peau Beauté in Harrods and H-Beauty.  Drunk Elephant joined our portfolio at the beginning of 2021 bringing its unique tone of voice together with its amazing formulations. In 2023 we are planning to launch ULE a newly created Skincare brand with breakthrough credentials around Sustainability, as well as expanding Gallinée, our most recent acquisition from 2022 and specialized around skin microbiome.       We are also growing fast in Fragrance with brands such as Issey Miyake, Narciso Rodriguez, Tory Burch, Zadig&Voltaire and Serge Lutens. Our clients include high-street retailers such as department stores, drugstores & chains as well as online pure players and specialty stores. We also have 4 boutiques and 3 direct e-commerce websites.   ABOUT DESIGNER FRAGRANCES Shiseido Group’s fragrance brands are a collection of luxurious and exciting fragrance brands, which are amongst the leaders in the UK market. From the sensual and effortless delicacy of Narciso Rodriguez; the intriguing mix of natural and sophistication in Issey Miyake to the unique, innovative collection from the extraordinary perfumer, Serge Lutens.   MAIN RESPONSIBILITIES You will relish in the challenge of meeting your sales targets and identifying new opportunities to drive the business as you ensure customers are excited and engaged through creating activity around our Brands. Providing exceptional service and surpassing the expectations of customers will come naturally to you, as will your confidence in establishing meaningful rapport with both customers and store teams. A true ambassador to all of our Brands, you will ensure that they are looking their best at all times. We will ensure you have all the tools and training you need to drive your account, share our brands with your customer and to be an expert story teller in fragrance. In return we’ll expect you to be reaching and exceeding your sales targets, working as part of the team to achieve those counter goals. Your experience in and passion for fragrance will be a great addition to our teams, and you’ll have an amazing opportunity to join our beautiful brands and share this passion with our customers.   PROFILE Demonstrable Retail Management experience Business Management experience Ability to communicate effectively with Area Manager on business performance Ability to drive KPIs and sales targets within the team Excellent communicator Experience in coaching and developing others Alignment with the group’s “Trust8” working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success   The benefits you’ll love… 30 days holiday, including bank holidays, increasing with service Generous discretionary commission scheme Contributory pension scheme – 5% employer contribution Generous product allocation & discount     Enhanced parental allowance Life Assurance up to x2 your salary Employee referral bonuses Access to Retail Trust Annual performance and development reviews so you know your career is going in the right direction   At Shiseido, we are committed to fostering an inclusive and diverse workplace where all employees feel valued, respected, and empowered. We believe that a diverse workforce enhances our creativity, innovation, and overall success. We welcome applications from individuals of all backgrounds, regardless of race, ethnicity, gender, age, sexual orientation, disability, religion, or any other characteristic protected by law. We are dedicated to providing equal employment opportunities and ensuring that our hiring practices reflect our commitment to diversity and inclusion. Together, we can build a vibrant and dynamic team that reflects the diverse world we serve. If you need any support or adjustments during your application, please get in touch with us and we will be happy to support you. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the position applied to.     POSITION REFERENCE NUMBER: 16328   Read Less
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