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• S

  Housing Team Leader  

  Shelter

  Part Time - Newcastle Upon Tyne

  Posted: 12/07/2025

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  Salary: Grade 5 - £37,181 per annum pro rataContract: Fixed term from... Read More

  Salary: Grade 5 - £37,181 per annum pro rataContract: Fixed term from June 2025 end of December 2027Hours: Part time 30 per weekLocation: Newcastle/South TynesideClosing date: Monday 21st July 2025 at 11.30 pm
  Please note that the role is being advertised as Housing Team Leader but an appointment the job title will be Team Leader.
  Do you have proven experience of day-to-day staff and service manag...
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
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• S

  Shop Manager - Ilkley  

  Shelter

  Permanent - Ilkley

  Posted: 12/07/2025

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  Salary:£26046.20 per annumLocation:Shelter shop, IlkleyContract:Perman... Read More

  Salary:£26046.20 per annumLocation:Shelter shop, IlkleyContract:PermanentHours:Full time 37.5 hoursClosing date:Sunday 20th July at 11:30pm
  This role is being advertised as a Shop Manager but on appointment your job title will be Community Shop Manager.
  Were looking for confident and influential people who want to be at the heart of their local community looking for an opportunity to have control of...
  
  
  
  
  
  
  
  
  
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• S

  Assistant Shop Manager - Harrogate - Part Time  

  Shelter

  Permanent - Harrogate

  Posted: 12/07/2025

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  Salary:£24,570.00 per annum pro-ratedLocation:Harrogate Shelter ShopCo... Read More

  Salary:£24,570.00 per annum pro-rated

  Location:Harrogate Shelter Shop

  Contract:Permanent

  Hours:Part time, 22.5 hours per week.Overtime may also be available some weeks as additional hours as well.

  Closing date:Sunday the 20th July 2025 at 11:30pm

  We're looking for an inspirational people person to join us as aAssistant Shop Managerin ourHarrogateshop. This is an exciting opportunity, and we'd like you ...

  
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• S

  Shop Manager - Ilkley  

  Shelter

  - ilkley

  Posted: 11/07/2025

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  Salary: £26046.20 per annumLocation: Shelter shop, IlkleyContract: Per... Read More

  Salary: £26046.20 per annumLocation: Shelter shop, IlkleyContract: PermanentHours: Full time 37.5 hoursClosing date: Sunday 20th July at 11:30pm
  This role is being advertised as a Shop Manager but on appointment your job title will be Community Shop Manager.
  Were looking for confident and influential people who want to be at the heart of their local community looking for an opportunity to have control of creative merchandising within managing a Shelter shop. Do you have experience of managing a team whilst also empowering and motivating individuals? If so, then this could be the role for you at ourIlkley shop.
  About you You will need to be an active team player and be able to demonstrate how youve managed and motivated a team previously beyond expectations and experience of providing excellent customer service in a face-to-face role.
  Have a good knowledge of recruiting and developing a diverse team and how you have supported and motivated teams to progress and how you would bring these skills into this position.
  You will need to have good communication skills to engage with the local community to seek out new opportunities to increase the shops contribution to help further Shelters cause. You will develop your own and your teams interests in merchandising the shop attracting customers and continually develop yours and your teams knowledge of Shelter, who we are and what we do.
  How to Apply Please click Apply for Job below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

  • We prioritise diversity and have an inclusive and open mindset

  Any applications submitted without a supporting statement will not be considered
  About Shelter Home is a human right. Its our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
  We exist to defend the right to a safe home. Because home is everything.
  We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
  Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
  Safeguarding statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
  Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
  

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• S

  Assistant Shop Manager - Harrogate - Part Time  

  Shelter

  - harrogate

  Posted: 11/07/2025

  Apply Now

  Salary: £24,570.00 per annum pro-rated Location: Harrogate Shelter Sho... Read More

  Salary: £24,570.00 per annum pro-rated

  Location: Harrogate Shelter Shop

  Contract: Permanent

  Hours: Part time, 22.5 hours per week.Overtime may also be available some weeks as additional hours as well.

  Closing date: Sunday the 20th July 2025 at 11:30pm

  We're looking for an inspirational people person to join us as aAssistant Shop Manager in ourHarrogate shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.

  You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.

  About the role

  You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.

  About you

  You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.

  Apply to be part of our team and be the change you want to see in society.

  Benefits

  We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

  Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. Were here so no one has to fight bad housing or homelessness on their own.

  We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

  How to Apply

  Please click Apply for Job below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

  • We prioritise diversity and have an inclusive and open mindset

  Any applications submitted without a supporting statement will not be considered

  About Shelter

  Home is a human right. Its our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

  We exist to defend the right to a safe home. Because home is everything.

  We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

  Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

  Safeguarding statement

  Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

  Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

  
  

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• S

  Housing Team Leader  

  Shelter

  - newcastle-upon-tyne

  Posted: 11/07/2025

  Apply Now

  Salary: Grade 5 - £37,181 per annum pro rata Contract: Fixed term from... Read More

  Salary: Grade 5 - £37,181 per annum pro rata Contract: Fixed term from June 2025 end of December 2027 Hours: Part time 30 per week Location: Newcastle/South Tyneside Closing date: Monday 21st July 2025 at 11.30 pm
  Please note that the role is being advertised as Housing Team Leader but an appointment the job title will be Team Leader.
  Do you have proven experience of day-to-day staff and service management, including casework support and supervision? Then join Shelter as aTeam Leader and you could soon be playing an important role at the heart of our North East Hub.
  About the role
  The role of Team Leader is essential to the day-to-day management of the Hub and, in particular, to support and oversee the new Housing First Service for South Tyneside. Ensuring we deliver a high quality service, we will rely on you to lead and supervise the staff and volunteer team to deliver support to up to 14 people at a time in line with the Homeless Link Housing First Principles. Supporting the Hubs strategic lead and management team to deliver our strategy locally will be important too, using local data, activism and representations to decision makers to bring about positive change for the people of the North East. You will do all you can to ensure we provide an excellent quality service that meets the needs of those who need our help and that everyone has access to a safe and affordable home.
  About you
  You will need experience of working with people experiencing exclusion and multiple disadvantage and in a multi-disciplinary context with partners, community groups and other agencies. You have demonstrable experience of staff and service management, casework support, risk management, supervision and safeguarding, as well as delivering and managing support projects and/or contracts. If you have experience of Housing First and mobilising contracts this would be an advantage but is not essential.
  Benefits
  In return we offer a competitive salary and a wide range of benefits, including 30 days of annual leave (pro rata for part time colleagues), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
  About Shelter
  Home is a human right. Its our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
  We exist to defend the right to a safe home. Because home is everything.
  We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
  Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
  About the team
  Shelter North East has been supporting people in the region for over 25 years and provides advice over 12 local authorities. We are made up of an advice team, legal team as well as support services which include Housing First and DIY skills service, as well as an administration team. National staff based in the hub include a Community Fundraiser and Community Organiser, Lived Experience Officer and Business Development Manager.
  We aim to bring about systemic change through our work with clients, training for our partners and volunteers and using evidence to bring about housing procedural and policy changes for people in the North East.
  Safeguarding Statement
  Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
  Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
  How to apply
  Please click Apply for Job on the advert. You are required to fill in an application form with responses to the following four points in the About you section of the job description of no more than 950 characters each. Please provide specific examples following the STAR format.The points will be labelled Knowledge and Experience points 1, 2, 3 and 4 on the form.
  Experience of day-to-day staff and service management, including casework support, managing risk, safeguarding and supervision. Experience and knowledge of delivering and managing support contracts/projects. Experience of working with people experiencing multiple disadvantage. Experience of working in a multi-disciplinary context with partners, community groups and other agencies.
  

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