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Serco
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  • Senior Aircraft Engineer (Wildcat)  

    - Somerset
    Senior Supervisor (Mechanical) Wildcat Maintenance Force RNAS Yeovil... Read More
    Senior Supervisor (Mechanical)
    Wildcat Maintenance Force
    RNAS Yeovilton, Yeovil, BA22 8HT
    38 Hours per week- Monday- Friday
    Competitive salary plus benefits

    Serco have an exciting opportunity for Senior Supervisor- Mechanical, to be based at our site located in Yeovil. This exciting role is responsible for the aircraft maintenance and ground support on Wildcat aircraft and will require an understanding of the AESAS regulatory governance applicable in an operational airworthiness environment.

    The Senior Supervisor Mechanical is responsible for the aircraft maintenance and ground support to Wildcat aircraft and this role will require an understanding of the AESAS regulatory governance applicable in an operational airworthiness environment.

    Serco are proud to support the Fleet Air Arm, including the Wildcat Maritime Force, based at Royal Naval Air Station Yeovilton, delivering services ranging from the repair and maintenance of military aircraft to fuel delivery and off aircraft support services. Yeovilton is one of the Royal Navy s two principal air stations, is one of the busiest military airfields in the UK and home to more than 100 aircraft.

    We offer this position as either 38 or 40 hour per week, working Monday- Friday, plus an option to undertake shift work, with additional shift pay.

    Main Accountabilities:

    Responsible to the Line Manager in the maintenance of the Wildcat aircraft or the components in accordance with the published procedures and instructions.
    Coordinate and supervise the team's day to day workload activities by allocating work as instructed by their Line Manager.
    Complying with Serco's Quality Manual, HSE policy and all site regulations.
    To be authorised for second signature for own trade group.
    To carry out independent inspections in accordance with MAM(P) when authorised to do so.
    To support their Line Manager in the operational performance of their team, whilst maintaining a compliant, efficient and effective operation in line with contractual commitments and customer working procedures.
    Identify options to develop the customer base and provide our customers with innovative solutions and capability options to support their plans and business goals.
    Ensure team members retain currency to fulfil current roles.
    Carry out when required contracted tasks in accordance with current Customer Policy and Regulations and other applicable statutory Regulations in a timely manner.
    Ensure Line Managers are made aware of all business risks.
    Ensure verbal and written customer complaints and quality issues are brought to the attention of Serco Line Managers.
    Ensure Serco Line Managers are informed when regulatory, continuation, induction, human factors, promotion, on-job and new equipment training is required for employees.
    Carry out all administration tasks are carried out as required.
    Attend further training courses necessary to their job are attended as required by their Serco Line Manager.
    Ensuring best practice and assurance of regulatory compliance by the utilisation of DASOR, Assure and any other reporting medium to capture and communicate findings and actions from engineering, safety and near miss events.
    Monitoring of hazards and ensuring risks, and issues are identified and quantified
    Ensure team of Fitters/Fitters Mates and Apprentices are trained / mentored as a supporting task of the job requirement.
    Ensure all employees under their control comply with:
    The Health and Safety at Work (HASAW) Act 1974.
    The Serco Management System.
    Where applicable Customer Policy and Regulations applicable to their grade and position.
    Company and Customer Environmental procedures.
    Company Equal Opportunities Policy.

    What you'll need to do the role:

    Attained a Service Certificate of Competency (CoC) or successfully completed a local Serco Supervisory Management and Aircraft Documentation Course and CoC Board.
    Previous supervisory experience and a thorough and good working knowledge of the following:
    Wildcat Aircraft Engineering and Aircraft Systems (by Trade).
    Wildcat Aircraft Servicing and Support Equipment.
    Project Planning and Lean Operating Procedures.
    Naval Air Publications and Compound - Interactive Electronic Technical Publications (C-IETP).
    Health and Safety, the Control of Substances Hazardous to Health (COSHH) Regulations, Tool Control and Quality Practices.
    Engineering and Asset Management Systems.
    To have completed a Maintenance Human Factors course
    Have a thorough understanding of rotary wing military (aviation) procedures.
    An understanding and proven experience of Airworthiness Engineering Safety and Compliance iaw Regulatory and Legislative requirements (MAA).
    Excellent leadership and people management experience.
    An excellent capability to work productively, efficiently & effectively with initiative and drive under tight timescales and pressure whilst maintaining operational outputs.

    What we offer:

    Salary: Competitive salaries with annual reviews
    Pension: Up to 6% contributory pension scheme
    Holidays: 28 days' annual leave plus bank holidays
    Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression
    Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres
    Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel
    ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period
    Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community
    Charity: You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.

    To discover more about our careers in Defence, meet our team, and to find out more about what we offer, please follow this Link. We're also a signatory of the UK Governments Women in Defence Charter, to find out more please click here.

    Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens, we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

    At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. As a proud Disability Confident Leader and holder of the Gold Inclusive Employer Standard, disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

    Work Location: In person Read Less
  • Detention Custody Officer  

    - Surrey
    Gatwick Immigration Removal Centre, RH6 0PQFull-Time, Permanent£29,56... Read More
    Gatwick Immigration Removal Centre, RH6 0PQ
    Full-Time, Permanent
    £29,563 rising to £32,653

    Are you compassionate and resilient? Are you interested in secure and meaningful work? Join our team as a Detention Custody Officer (DCO) at Gatwick Immigration Removal Centre. This isn't your typical security role - you'll use your strengths as you work with people during what's often the most difficult period of their lives.

    What you'll do
    You'll maintain a safe, secure environment while treating everyone with dignity and respect. The people in our care come from all walks of life - some are awaiting asylum decisions, others have completed prison sentences. What they all have in common is that they need someone who can remain calm, professional and empathetic even in challenging situations.

    This is hands-on work. You'll be dealing with people who may be confused, frightened, angry or distressed. Your ability to communicate clearly, de-escalate tensions and show genuine care can make all the difference.

    Hours and pay 40 hours per week on average A mix of day and night shifts (6-12 hours each) A structured rota system, ensuring fair distribution A starting salary of £29,563, increasing to £32,653 after 6 months
    Important note on location: Public transport links are limited, so ideally you'll live within 30 miles of the Centre. We run a free minibus from Gatwick Airport (Atlantic House) for employees using public transport.

    What we offer

    Training that sets you up for success: You'll complete a comprehensive 7-week training programme (fully paid) before you start. This covers everything from conflict resolution to cultural awareness, giving you the confidence and skills to handle whatever comes your way.

    Room to grow: This role can be a stepping stone to leadership positions or specialist roles within Serco. We're invested in helping our people develop their careers long-term.

    Benefits worth having: 224 hours of annual leave (including bank holidays) Pension contributions matched up to 6% Free parking on site Paid breaks during night shifts Subsidised meals (plus one free meal per day) Full uniform provided Employee discounts through Serco Benefits and Blue Light Card
    What we're looking for
    You don't need previous experience in this field, but you do need: Strong communication skills and emotional intelligence The ability to stay calm under pressure Respect for people from all backgrounds and cultures Physical and mental resilience A genuine desire to help people in difficult circumstances
    Experience working with vulnerable groups or in multicultural environments would be valuable but isn't essential.

    Our application process

    Step 1: Complete your online application
    Step 2: Virtual interview (1 hour via Microsoft Teams) if shortlisted
    Step 3: Assessment day including group exercises, fitness test and site tour
    Step 4: 7-week training course (full attendance is required)

    Checks and vetting
    This role is not eligible for Skilled Worker visa sponsorship under current UK Home Office rules, as it does not meet the required salary or skill level criteria. Whilst we encourage applications to other roles, candidates who already have a valid right to work in the UK through other immigration routes or permissions must meet the below minimum eligibility criteria: Hold indefinite leave to remain Have lived in the UK for at least three years For general right-to-work guidance, please visit the UK Home Office website.

    This role is exempt from the Rehabilitation of Offenders Act 1974, all offers of employment are subject to security clearance checks and approval by the Home Office. You will be required to obtain Home Office CTC & Enhanced DBS with adult and child barring vetting clearances (which required 5 years of checkable history).

    Ready to make a real difference? This work isn't easy, but it's incredibly rewarding. You'll be part of a team that believes everyone deserves to be treated with dignity, regardless of their circumstances.

    Apply now to start your journey with Serco.



    About Serco
    At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. Apply
    Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact j&. At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on j& to discuss. Read Less
  • Prisoner Escort & Custody Driver  

    - Bristol
    Bristol Vehicle Base, BS11 8HT Permanent roles offering job stability... Read More
    Bristol Vehicle Base, BS11 8HT

    Permanent roles offering job stability & security.

    Working as a Prisoner Escort Custody Driver (PCO) in Prisoner Escort Custody Services (PECS) is more than just a role-it's an opportunity to be part of a professional team that plays a vital role in the justice system, ensuring safety and security every day. In addition to a rewarding career, we also offer: Salary of £26,745 (40hrs pw). Training salary is £23,402 (35hrs pw). Annual salary increments: Year 2 - £27,411, Year 3 - £27,927, Year 4 - £28,446 Additional driving allowance earnings for Category B1/C1 License holders: B1 = £600 per year C1 = £2,400 per year. (C1 License holders must drive 6 cell vehicles - subject to further terms). A potential first-year income between £32,345 & £34,145 (depending upon license type and overtime based on a current average of 8 hrs overtime pw). Pension (matched up to 6%), life insurance, 20 days annual leave (rising to 25 after 7 years) plus Bank Holidays. Discounts on Merlin Attractions, mobile phones, cinema, leisure, retail, and hospitality. Health and wellbeing support: Employee Assistance Programme, MIND, Simply Health Care, and Dental Plans.
    A supportive team and culture passionate about diversity and inclusion. We are operational 24/6, and you'll be expected to cover various early and late shifts, with a minimum of 40 hours per week. Flexibility is absolutely essential, as the nature of the role involves a wide range of different working arrangements and additional hours. There will be days when your finishing time is unpredictable, and you may need to work beyond your scheduled hours to meet the demands of the job. We operate on a rota basis, which is provided 12 weeks in advance, allowing you to plan ahead. This system ensures that, despite the long and often unpredictable hours, you will have the flexibility to enjoy meaningful time off to do the things you love.

    About the Role:
    As a PCO at our base, you'll work as part of a crew to provide safe and secure court transportation and custody services. You'll collect adult male and female detainees between prisons, police stations and courts, always ensuring their well-being. Depending upon operational requirements, you may be required to remain at court, where you'll be responsible for the care of the detainee until they return to custody or are released. Duties include accompanying defendants in courtrooms and cells, searching property and people, ensuring food and drink are available, and completing paperwork and data entry.

    Key Responsibilities: Start the day early, attend briefings to receive assignments, including details on prisoners, pick-up and drop-off locations, and specific risks. Check handheld devices for schedules and prisoner information. Complete vehicle checks. Collect prisoners from various locations, verify paperwork and property, search prisoners, and load them onto the vehicle. Monitor prisoners' welfare during transport, conduct cell checks, and provide water if needed. Arrange comfort stops for long journeys. Transport prisoners to courts and handle inter-prison transfers for reasons such as bed space management or educational needs. Return to the vehicle base, perform end-of-use checks, report defects, and hand in documentation. Work beyond contracted hours due to job demands, sometimes exceeding 50 hours a week. Stay with prisoners admitted to hospitals and handle emergency transfers during incidents like prison riots. What you need to do the job!
    Our current PCOs come to us with diverse work and life experiences. What you've done before doesn't matter; what matters is your commitment to making a difference in the lives of others. The rest you will learn during your 5 1/2-week training course and through our experienced colleagues. You'll need to hold a current driver's licence, B1 or C1 Licence (valid CPC card desirable). Our roles would suit those who have a particular interest in criminology or psychology. Required skills and abilities: Ability to understand and respond to the emotional needs of detainees. Capability to handle stressful and emotionally demanding situations with a calm and composed demeanour. Ability to think on your feet and make quick, effective decisions in challenging situations. Strong ability to work collaboratively with colleagues to ensure the safety and well-being of detainees. Meticulous in following protocols, conducting searches, and completing paperwork accurately. Adequate physical fitness to perform duties that may involve restraining detainees and handling long hours. Skilled in de-escalating conflicts and managing challenging behaviour effectively. High ethical standards and a commitment to always maintaining confidentiality and professionalism. Sensitivity to the diverse backgrounds and needs of detainees, ensuring respectful and fair treatment. Our Assessment Process:
    Briefing call to assess eligibility -> Competency based Virtual Interview -> short role-play and written exercise.

    Additional Information:
    All roles are exempt from the Rehabilitation of Offenders Act 1974, and all offers of employment are subject to Ministry of Justice Enhanced Level 2 checks with Enhanced DBS (Adult & Child Barring) and satisfactory employment references.

    This role is not eligible for Skilled Worker visa sponsorship under current UK Home Office rules, as it does not meet the required salary or skill level criteria. Whilst we encourage applications to other roles, candidates who already have a valid right to work in the UK through other immigration routes or permissions must meet the below minimum eligibility criteria: Have at least two years remaining on your current visa Have lived in the UK for at least one year, as vetting process requires a counter-signatory from a recognised professional who has known you for that duration. For general right-to-work guidance, please visit the UK Home Office website .

    About Serco
    At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.

    Apply
    Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact j&.

    At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on j& to discuss.

    Read Less
  • Prisoner Escort & Custody Driver  

    - Devon
    Exeter Vehicle Base, EX5 1EWPermanent roles offering job stability & s... Read More
    Exeter Vehicle Base, EX5 1EW

    Permanent roles offering job stability & security.

    Working as a Prisoner Escort Custody Driver (PCO) in Prisoner Escort Custody Services (PECS) is more than just a role-it's an opportunity to be part of a professional team that plays a vital role in the justice system, ensuring safety and security every day. In addition to a rewarding career, we also offer: Salary of £26,745 (40hrs pw). Training salary is £23,402 (35hrs pw). Annual salary increments: Year 2 - £27,411, Year 3 - £27,927, Year 4 - £28,446 Additional driving allowance earnings for Category B1/C1 License holders: B1 = £600 per year C1 = £2,400 per year. (C1 License holders must drive 6 cell vehicles - subject to further terms). A potential first-year income between £32,345 & £34,145 (depending upon license type and overtime based on a current average of 8 hrs overtime pw). Pension (matched up to 6%), life insurance, 20 days annual leave (rising to 25 after 7 years) plus Bank Holidays. Discounts on Merlin Attractions, mobile phones, cinema, leisure, retail, and hospitality. Health and wellbeing support: Employee Assistance Programme, MIND, Simply Health Care, and Dental Plans.
    A supportive team and culture passionate about diversity and inclusion. We are operational 24/6, and you'll be expected to cover various early and late shifts, with a minimum of 40 hours per week. Flexibility is absolutely essential, as the nature of the role involves a wide range of different working arrangements and additional hours. There will be days when your finishing time is unpredictable, and you may need to work beyond your scheduled hours to meet the demands of the job. We operate on a rota basis, which is provided 12 weeks in advance, allowing you to plan ahead. This system ensures that, despite the long and often unpredictable hours, you will have the flexibility to enjoy meaningful time off to do the things you love.

    About the Role:
    As a PCO at our base, you'll work as part of a crew to provide safe and secure court transportation and custody services. You'll collect adult male and female detainees between prisons, police stations and courts, always ensuring their well-being. Depending upon operational requirements, you may be required to remain at court, where you'll be responsible for the care of the detainee until they return to custody or are released. Duties include accompanying defendants in courtrooms and cells, searching property and people, ensuring food and drink are available, and completing paperwork and data entry.

    Key Responsibilities: Start the day early, attend briefings to receive assignments, including details on prisoners, pick-up and drop-off locations, and specific risks. Check handheld devices for schedules and prisoner information. Complete vehicle checks. Collect prisoners from various locations, verify paperwork and property, search prisoners, and load them onto the vehicle. Monitor prisoners' welfare during transport, conduct cell checks, and provide water if needed. Arrange comfort stops for long journeys. Transport prisoners to courts and handle inter-prison transfers for reasons such as bed space management or educational needs. Return to the vehicle base, perform end-of-use checks, report defects, and hand in documentation. Work beyond contracted hours due to job demands, sometimes exceeding 50 hours a week. Stay with prisoners admitted to hospitals and handle emergency transfers during incidents like prison riots. What you need to do the job!
    Our current PCOs come to us with diverse work and life experiences. What you've done before doesn't matter; what matters is your commitment to making a difference in the lives of others. The rest you will learn during your 5 1/2-week training course and through our experienced colleagues. You'll need to hold a current driver's licence, B1 or C1 Licence (valid CPC card desirable). Our roles would suit those who have a particular interest in criminology or psychology.

    Required skills and abilities: Ability to understand and respond to the emotional needs of detainees. Capability to handle stressful and emotionally demanding situations with a calm and composed demeanour. Ability to think on your feet and make quick, effective decisions in challenging situations. Strong ability to work collaboratively with colleagues to ensure the safety and well-being of detainees. Meticulous in following protocols, conducting searches, and completing paperwork accurately. Adequate physical fitness to perform duties that may involve restraining detainees and handling long hours. Skilled in de-escalating conflicts and managing challenging behaviour effectively. High ethical standards and a commitment to always maintaining confidentiality and professionalism. Sensitivity to the diverse backgrounds and needs of detainees, ensuring respectful and fair treatment. Our Assessment Process:
    Briefing call to assess eligibility -> Competency based Virtual Interview -> short role-play and written exercise.

    Additional Information:
    All roles are exempt from the Rehabilitation of Offenders Act 1974, and all offers of employment are subject to Ministry of Justice Enhanced Level 2 checks with Enhanced DBS (Adult & Child Barring) and satisfactory employment references.

    This role is not eligible for Skilled Worker visa sponsorship under current UK Home Office rules, as it does not meet the required salary or skill level criteria. Whilst we encourage applications to other roles, candidates who already have a valid right to work in the UK through other immigration routes or permissions must meet the below minimum eligibility criteria: Have at least two years remaining on your current visa
    Have lived in the UK for at least one year, as vetting process requires a counter-signatory from a recognised professional who has known you for that duration. For general right-to-work guidance, please visit the UK Home Office website.

    About Serco
    At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.

    Apply
    Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact j&.

    At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on j& to discuss.

    Read Less
  • Prisoner Custody Officer  

    - Oxfordshire
    Oxford Crown and Magistrates Court, OX1 1TLPermanent roles offering jo... Read More
    Oxford Crown and Magistrates Court, OX1 1TL

    Permanent roles offering job stability & security

    Working as a Prisoner Custody Officer (PCO) in Prisoner Escort Custody Services (PECS) is more than just a role-it's an opportunity to be part of a professional team that plays a vital role in the justice system, ensuring safety and security every day. We also offer: Base Salary of £23,402 (35hrs pw). We believe in recognising your contributions and growth, so as well as continuous training & development opportunities, every year, you will be eligible for a base salary increment, allowing you to see tangible progress in your earnings (year 2 - £23,984 / year 3 - £24,436 / year 4 - £24,890) Pension (matched up to 6%), life insurance; 20 days annual leave (rising to 25 after 7 years' service) plus Bank Holidays. A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, MIND, Simply Health Care and Dental Plans and more Access to a range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, Retail and Hospitality discounts and more A supportive team & culture where you'll get the chance to make a positive difference in a company passionate about diversity and inclusion We are operational 24/6 and you'll cover various early and late shifts, 35hrs pw. Flexibility is key as due to the nature of role there are a range of different working arrangements & additional hours. There will be days when your finishing time could be unpredictable, however, we operate a rota basis (provided 12 weeks in advance) that allows you the flexibility to enjoy meaningful time off to do the things you enjoy & love.

    About the Role:
    As a PCO at our court, you'll work as part of a team to provide safe and secure escorting and custody services to detainees, focusing on maintaining their physical and mental wellbeing. During court proceedings, you'll be responsible for every aspect of detainee management until it's time for them to return to custody or be released. Key duties include: Escorting defendants to and from courtrooms, cells, and other areas within the court, including accompanying them to the toilet to ensure security and safety. This may involve being handcuffed to the detainee. Monitoring and supervising detainees while they are in the docks during court sessions, ensuring they remain secure and do not pose a risk to themselves or others. Being privy to sensitive and confidential information discussed during court proceedings, including testimonies, legal arguments etc. Maintaining discretion and confidentiality is paramount. Being prepared to listen to harrowing and distressing testimonies and evidence. It is crucial to maintain professionalism and provide support to detainees while managing your own emotional wellbeing. Ensuring that detainees have access to food and drink throughout the day, catering to any dietary requirements or restrictions. Monitoring the mental and physical health of detainees, providing support and reporting any concerns to the appropriate authorities. Ensuring the safety and security of the court environment, including responding to any incidents or emergencies that may arise. Conducting thorough searches of property and individuals to prevent contraband from entering secure areas. Completing necessary paperwork and data entry accurately, including logging detainee movements, incidents, and any other relevant information. Working closely with other court staff, law enforcement, and legal professionals to ensure smooth and secure court operations What you need to do the job!
    Our current PCO's come to us with different work & life experiences, what you've done before doesn't matter, what matters is that you're committed to making a difference to the lives of others - the rest you will learn during your 5 1/2-weeks training course and through our experienced colleagues. Ideally, you'll have a current valid driver's license, be reasonably fit and have good written and verbal communications skills, using those skills to manage and control all situations. This role requires a high level of responsibility, vigilance, and the ability to handle challenging situations with professionalism and care. You will be an integral part of the judicial process, ensuring that justice is administered safely and securely. Our roles would suit those who have a particular interest in criminology or psychology.

    Our Assessment Process:
    Briefing call to assess eligibility -> Competency based Virtual Interview -> short role-play and written exercise.

    Additional Information:
    All roles are exempt from the Rehabilitation of Offenders Act 1974, and all offers of employment are subject to Ministry of Justice Enhanced Level 2 checks with Enhanced DBS (Adult & Child Barring) and satisfactory employment references.

    All staff have a responsibility to safeguard and promote the welfare of children and vulnerable young adults. The post holder must undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

    This role is not eligible for Skilled Worker visa sponsorship under current UK Home Office rules, as it does not meet the required salary or skill level criteria. Whilst we encourage applications to other roles, candidates who already have a valid right to work in the UK through other immigration routes or permissions must meet the below minimum eligibility criteria: Have at least two years remaining on your current visa Have lived in the UK for at least one year, as vetting process requires a counter-signatory from a recognised professional who has known you for that duration. For general right-to-work guidance, please visit the UK Home Office website.

    About Serco
    At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.

    Apply
    Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact j&.

    At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on j& to discuss.

    Read Less
  • Prisoner Custody Officer  

    - Sussex
    Brighton Combined Court, BN2 0RFPermanent roles offering job stability... Read More
    Brighton Combined Court, BN2 0RFPermanent roles offering job stability & securityWorking as a Prisoner Custody Officer (PCO) in Prisoner Escort Custody Services (PECS) is more than just a role-it's an opportunity to be part of a professional team that plays a vital role in the justice system, ensuring safety and security every day. We also offer: Base Salary of £23,402 (35hrs pw). We believe in recognising your contributions and growth, so as well as continuous training & development opportunities, every year, you will be eligible for a base salary increment, allowing you to see tangible progress in your earnings (year 2 - £23,984 / year 3 - £24,436 / year 4 - £24,890) Pension (matched up to 6%), life insurance; 20 days annual leave (rising to 25 after 7 years' service) plus Bank Holidays. A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, MIND, Simply Health Care and Dental Plans and more Access to a range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, Retail and Hospitality discounts and moreA supportive team & culture where you'll get the chance to make a positive difference in a company passionate about diversity and inclusion. We are operational 24/6 and you'll cover various early and late shifts, 35hrs pw. Flexibility is key as due to the nature of role there are a range of different working arrangements & additional hours. There will be days when your finishing time could be unpredictable, however, we operate a rota basis (provided 12 weeks in advance) that allows you the flexibility to enjoy meaningful time off to do the things you enjoy & love. About the Role:As a PCO at our court, you'll work as part of a team to provide safe and secure escorting and custody services to detainees, focusing on maintaining their physical and mental wellbeing. During court proceedings, you'll be responsible for every aspect of detainee management until it's time for them to return to custody or be released. Key duties include: Escorting defendants to and from courtrooms, cells, and other areas within the court, including accompanying them to the toilet to ensure security and safety. This may involve being handcuffed to the detainee. Monitoring and supervising detainees while they are in the docks during court sessions, ensuring they remain secure and do not pose a risk to themselves or others. Being privy to sensitive and confidential information discussed during court proceedings, including testimonies, legal arguments etc. Maintaining discretion and confidentiality is paramount. Being prepared to listen to harrowing and distressing testimonies and evidence. It is crucial to maintain professionalism and provide support to detainees while managing your own emotional wellbeing. Ensuring that detainees have access to food and drink throughout the day, catering to any dietary requirements or restrictions. Monitoring the mental and physical health of detainees, providing support and reporting any concerns to the appropriate authorities. Ensuring the safety and security of the court environment, including responding to any incidents or emergencies that may arise. Conducting thorough searches of property and individuals to prevent contraband from entering secure areas. Completing necessary paperwork and data entry accurately, including logging detainee movements, incidents, and any other relevant information. Working closely with other court staff, law enforcement, and legal professionals to ensure smooth and secure court operations. What you need to do the job! Our current PCO's come to us with different work & life experiences, what you've done before doesn't matter, what matters is that you're committed to making a difference to the lives of others - the rest you will learn during your 5 1/2-weeks training course and through our experienced colleagues. Ideally, you'll have a current valid driver's license, be reasonably fit and have good written and verbal communications skills, using those skills to manage and control all situations. This role requires a high level of responsibility, vigilance, and the ability to handle challenging situations with professionalism and care. You will be an integral part of the judicial process, ensuring that justice is administered safely and securely. Our roles would suit those who have a particular interest in criminology or psychology. Our Assessment Process:Briefing call to assess eligibility -> Competency based Virtual Interview -> short role-play and written exercise. Additional Information: All roles are exempt from the Rehabilitation of Offenders Act 1974, and all offers of employment are subject to Ministry of Justice Enhanced Level 2 checks with Enhanced DBS (Adult & Child Barring) and satisfactory employment references. All staff have a responsibility to safeguard and promote the welfare of children and vulnerable young adults. The post holder must undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.This role is not eligible for Skilled Worker visa sponsorship under current UK Home Office rules, as it does not meet the required salary or skill level criteria. Whilst we encourage applications to other roles, candidates who already have a valid right to work in the UK through other immigration routes or permissions must meet the below minimum eligibility criteria: Have at least two years remaining on your current visaHave lived in the UK for at least one year, as vetting process requires a counter-signatory from a recognised professional who has known you for that duration. For general right-to-work guidance, please visit the UK Home Office website About SercoAt Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving Read Less
  • Business Analyst  

    Package Description Competitive Salary Corporate Benefits Package Chan... Read More
    Package Description Competitive Salary Corporate Benefits Package Chance to make a positive difference in a company passionate about diversity and inclusion.Further information available from the Serco Europe Recruitment Team Job Introduction Serco is the preferred partner for European Institutions and International Organisations, offering ICT services and Contact Centre management across Europe. Our expertise extends from Information System support to consultancy under the government framework, supporting key entities such as the European Commission and Executive Agencies. As a leader in Service Integration and Management, we ensure seamless delivery of services across various platforms, embodying our commitment to excellence in every aspect of our work.We are hiring a Business Analyst for the European Commission in Brussels and various locations around Europe. Main Responsibilities [Essential] Provide expert advice on defining policies and strategies for content, records, archives and information management, including capture, selection, retention and digital preservation.[Essential] Contribute to the design, development and maintenance of records, archives and information management systems and to the technical implementation of new or adapted policies.[Essential] Identify requirements for content, records, archives and information management systems and draw up functional and/or technical specifications.[Essential] Elaborate system integration and data migration approaches for legacy repositories.[Essential] Develop and maintain solutions for long-term digital preservation and archiving in accordance with the applicable legal framework, including support of encryption, digital signatures, confidentiality, secure access to documents and data protection.[Essential] Contribute to the definition and implementation of metadata standards for content and records management, including archival description.Implement data publication and exchange solutions by exploiting potential advantages of linked open data and semantic web technologies. Successful Candidate LEVEL OF EDUCATION Bachelor's or Master's degreeKNOWLEDGE AND SKILLSAt least 1 years of specific expertise in Knowledge of standards and best practices in the domain of records, archives and information management, digital preservation and public access to documents.At least 5 years of specific expertise in Experience in design and implementation of content, records, archives and information management systems in public or private sectors.At least 5 years of specific expertise in Experience in implementation or support of largescale, enterprise grade multi-user information systems, active participation in projects implementing or using Enterprise Content Management (ECM) or longterm digital preservation platforms.At least 5 years of specific expertise in Practical experience in information management, ontology design, metadata management, open data technologies, document encryption, digital signature, full-text search techniques and semantic web technologies.At least 10 years of specific expertise in good knowledge of agile process and methodologies.At least 10 years of specific expertise in Familiarity with web services, enterprise integration patterns and best practices as well as knowledge of cloud platforms and database management systems will be considered as an asset.At least 5 years of specific expertise in Experience in configuring, customising and operating document management information systems such as OpenText Documentum, Alfresco or equivalent document management platforms is an advantage. Read Less
  • Satellite Communications Systems Engineer  

    - Didcot
    Job Introduction Serco is a leading Space Services Provider with thous... Read More
    Job Introduction Serco is a leading Space Services Provider with thousands of skilled resources that has supported over 50 space missions on behalf of more than 10 Space or Government agencies around the globe, including the ESA and NASA. Serco offers space capability across the full space lifecycle from satellite testing to Launch services, LEOP to spacecraft operations, space surveillance to data management, and supporting downstream application development. With over 55 years history in the space sector Serco is well placed to contribute to National strategies and New Space ventures who want to scale their businesses/organizations with skilled talent.We are seeking a Satellite Communications Systems Engineer (Focused on ground segment) to work on our Customers Site (ESA-ECSAT) in the UK. This is a fantastic opportunity to get into one of the most sought-after space agencies in the world. In this role, you will have the opportunity to support the activities in the Telecommunication Satellite Domain for cutting-edge projects.The Community You Will Join:As a Satellite Communications Systems Engineer you will join the ECSAT community workforce and associated organisations within the European Space Agency where you will have the opportunity to support the activities in the Telecommunication Satellite Domain for cutting-edge projects.The Difference You Will Make:ECSAT has already invested over €1 billion in new technologies and services for the biggest markets for space – satellite telecommunications and applicationsECSAT has supported 40 projects involving 600 scientists from 200 institutions in 20 Member States to understand and respond to the climate crisis using the satellites that monitor Planet Earth 24/7Refined new materials and manufacturing techniques for use in future generations of European spacecraftEnabled bright, young minds to investigate novel technologies for the future of space exploration Main Responsibilities • Support the project preparation and implementation and managing of industrial activities. • Support preparation of system models and perform system analyses in parallel or in support of industrial activities, especially provide engineering support to the System Engineer as well as both Ground Segment manager in the appropriate areas of competence. • Provide support to the Programme Manager/System Engineer/Technical Staff in coordinating ESA internal studies and preparing the associated documentation. • Support the ESA Programme Manager/System Engineer/Technical Staff in monitoring activities related to the industrial activities, especially monitoring the coherent and cost-effective implementation of requirements from system level down to the lower sub-system level. • Support by participation in Agency Reviews, notably supporting the Programme Manager/System Engineer/Technical Staff in organizing the Phase A/B System Requirements Review and Preliminary Design Review as well as lower-level technical reviews in the relevant field of interest. • Supporting the definition of technology activities or additional technical studies in preparation of the next Phase of the Programme in the appropriate areas of competence. • Support the assessment of new concepts and techniques to be applied to next generation telecommunication systems for both space and ground segment. • Support the assessment of new concepts and techniques to be applied to next generation mobile communication systems for both space and ground segment. • Support the preparation of inputs to status reports for progress of System Engineers and Programme Managers.  Successful Candidate • Master’s degree or equivalent in Engineering, or a relevant field.• At least 4 years proven experience in the satellite communications field.• Experience in the following domains:o Satellite Communication Ground Segment Digitalization (Containerization, virtualization, AI/ML, DIFI).o Satellite Communication terminal/modem development (DVB-S2/S2X, 5G-NR NTN). Experience with FPGA development would ideal.• Excellent organisation and communications skills.• Ability to produce high quality documents.• Desire to work both autonomously and as part of a team, in an international multicultural environment.• Fluent in English, both written and spoken. • EU nationals only, no Brits unless duel EU nationality. Your Background:This position is subject to International Traffic in Arms Regulations (ITAR). To be considered, you must be born in a European country (EU only) approved under ITAR. The successful candidate must be eligible to access ITAR-controlled info The following content displays a map of the job's location. | © OpenStreetMap contributors Satellite Communications Systems Engineer Salary 60000 - 80000 Frequency Annual Job Reference UK25/ECSAT/10877 Contract Type Permanent Closing Date 31 October, 2025 Job Category Satellite & Space Engineering & Science Location Harwell, UK Posted on 24 July, 2025 Your name (required) Your email address (required) Receiver name (required) Your friend's email address (required) This form is protected by Google reCAPTCHA. By using this form you agree to the and . Share on Read Less
  • Mechanical Engineer - Facilities - Great Western Hospital  

    - Swindon
    Mechanical TechnicianGreat Western Hospital, Wiltshire  Full Time – .5... Read More
    Mechanical TechnicianGreat Western Hospital, Wiltshire  Full Time – .5 hours per week. Shift patterns vary between 0 & 0 hours for an 8-hour period.
    Salary £, - £, depending on experience (review pending). On call generous allowance plus Serco benefits. AP Duty holder payments. Serco are recruiting for a Mechanical Technician to join the team at Great Western Hospital. This role will ensure safe and efficient maintenance of the mechanical services and equipment within the hospital, as directed by Estates Supervisors and Management.  
    Main Accountabilities:  To carry out reactive repairs, fault finding, servicing commissioning and planned maintenance to a wide range of Services, Plant and Equipment such as Boiler systems /AHU/Chiller Plant within all areas of the Hospital as directed by Supervisors or Managers. Provide a detailed assessments and risks for significant shutdowns and operations to the Management Team. Plan and schedule major interruptions, maintenance activities, co-ordinate work and working alongside contractors. Analysis and diagnosis of faults in complex, multi-faceted equipment. To carry out Planned Preventive Maintenance to a wide range of Plant and Equipment. To work in accordance with all relevant Serco Policies & Procedures, Workplace Regulations and Best Practice Guidelines. To take a proactive approach to the development and review of Health & Safety systems, work instructions and working practices. To always work in a safe and responsible manner with full regard for own and other’s safety Be prepared to train and develop Apprentices and Trainees as appropriate and directed. Be prepared to develop and mentor others within the team. To attend work in compliance with the Computerised Time & Attendance System. To use Personal Protective Equipment (PPE) as required. To be prepared to attend work or work beyond expected finishing time in exceptional circumstances, as requested by Supervisors or Managers. Communicate to Supervisors or Managers unrepaired faults or defects or requirements for Spare Parts. To attend on-site and off-site training as required. To be aware of how the Technician Role influences Serco’s GWH Contract Contract and the wider company objectives. Be prepared to take on Authorised Person Duties which could include but not limited to Pressure systems, Legionella RP, Ventilation, Medical Gas (All training will be provided). Requirement to work shifts covering Monday - Sunday to cover on site operational hours. Be part of a shared on-call rota. What you’ll need to do the role:  Completion of a recognised appropriate Mechanical Apprenticeship or other relevant structured Training Program Required Certificate of Higher education Level 3 Certificate/Diploma/Certificate Level 3 NVQ Proven experience of working in a similar environment Knowledge and understanding of Mechanical Building Services Good communication and customer service skills Desired BOAS Trained L8 Training Member of appropriate technical body HTM Medical Gas Training HTM Ventilation Training HTM Water hygiene Training Veteran, Ex-service, or military personnel. Additional special features of the role Must undertake Authorised Person Duties Paid up to 3 duties paid additional to salary. Be part of a shared on-call rota from : – : Authorised Person Duties Multi-Skilled Engineer Specialist Engineer HVAC Engineer Advanced Craftsperson Member of appropriate technical body (or eligible to register)  
    What we offer  Salary: Competitive salaries with annual reviews. Pension: Up to 6% contributory pension scheme. Holidays: days' annual leave plus bank holidays. Training and development: We offer a wide range of learning opportunitieswith over 1, internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression. Wellbeing: /7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, % off at Serco-managed leisure centres. Discounts: Save across around 1, retailers, from food and clothing to days out, entertainment and travel. ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period. Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community. Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme. Read Less
  • Kitchen Assistant  

    - Horley
    Gatwick IRCs Full time, .5 hours Permanent £,. Per Annum Here at Gatwi... Read More
    Gatwick IRCs Full time, .5 hours Permanent £,. Per Annum Here at Gatwick Immigration Removal Centre we have an exciting opportunity for a General Kitchen Assistant to join our Catering team. As a Kitchen assistant you will provide and carry out catering services, in accordance with all relevant and current regulations, legislation and guidelines. To enable the catering operation to provide all services by supporting the Head Chefs and Chefs. Some of the key responsibilities of the role includes: To assist the above in ensuring Health and Safety and Food Hygiene Regulations are strictly observed and controlled. To ensure the security and food safety of all foodstuffs are maintained during delivery, storage and distribution within the establishment. Food waste is disposed of and recycled via approved methods. To prepare and cook varied and healthy menus for detainees to include special diets, special day and religious events as directed by the Head Chef. To perform random Quality Checks on serveries’ before, during and after mealtimes where required. To train for and carry out any other work reasonably acceptable within the capabilities of the post holder including ordering of all foodstuffs and consumables for all catering services. What you need to do the job: The successful post holder must have some basic computer skills including knowledge of Excel, Word and Outlook applications. They must have Strong interpersonal skills with Good oral and written communication. It is important that they have good problem-solving skills. Understanding risk and conflict management is key within this role. It is essential they have demonstratable experience of working in a high-pressured catering operation and within tight deadlines. Preferred Qualifications, however, all training will be given: Food Safety level 2 or 3 Awareness of Hazard Analysis and Critical Control Point (HACCP) Awareness of allergen control within catering  What we offer A competitive salary bank holidays off Up to 6% contributory pension scheme Serco benefits package including cinema, merlin entertainment and online shopping discounts, discounts on mobile phone plans and leisure centre memberships. An autonomous and supportive culture Working in a tight knit, friendly team environment  Why Serco: Meaningful and vital work - The nature of our business means you will do interesting work that matters – delivering essential services that touch people’s lives A world of opportunity - Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways. Great people - You’ll become an integral member of a well-defined and supportive team. who believe passionately in the value of our work. Read Less

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