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• 

  Mental Health Transport Assistant  

  Secure Care UK Bases

  [fulltime] - Lincoln

  Posted: 25/01/2026

  Apply Now

  Mental Health Transport Assistant – Full Time (42.1 hours/week)Locatio... Read More

  Mental Health Transport Assistant – Full Time (42.1 hours/week)
  Location: Unit 42, Ilton Business Park, Ilton, Ilminster, TA19 9DU
  Reports To: Deputy Care Operations Manager (DCOM)
  Job Type: Full-time
  Shift Pattern: 4 on / 4 off (alternating between 4 days and 4 nights)
  Pay: Blended rate of £12.91 p/h (starting from £28,280.10 annually)If you’re looking for a rewarding role in Mental Health Care, this is your opportunity! Working in healthcare allows you to make a real difference in people's lives during their most vulnerable moments.We are seeking compassionate and dedicated Mental Health Transport Assistants to join our growing team. Experience is a bonus, but not essential—full training is provided. We’re looking for empathetic individuals who thrive in a team environment and are committed to providing respectful, person-centred care.This role involves far more than driving. You’ll be working directly with patients, ensuring their safe and dignified transport, often during mental health crises. Situations may require you to apply de-escalation techniques and trained interventions, always prioritising patient wellbeing.Equal
  Opportunities
  
  Secure
  Care UK is an equal opportunities employer. We are committed to creating an
  inclusive environment for all employees and applicants. We welcome applications
  from all sections of the community regardless of age, disability, gender
  reassignment, marriage and civil partnership, pregnancy and maternity, race,
  religion or belief, sex, or sexual orientation, in line with the Equality Act
  2010.? What You’ll Be DoingYou will support a range of transport needs involving individuals detained under the Mental Health Act, including:Hospital transfers, court or prison escorts, and medical appointmentsHouse extractions under Section 135, working alongside police and mental health professionals to safely move patients from their home to a place of safetyCommunity assessments, supporting local authority mental health reviews in people’s homesBed watch services, where you supervise and support admitted patients during hospital staysSuite Work, providing care and supervision for patients held in psychiatric suites under Section 136 or 135, often for up to 24–36 hoursYou will work in crews of two or more, rotating between driving, escorting, and sitting with patients. We use secure, specially-adapted vehicles under 3.5 tonnes, with larger Safe Area Vehicles for more complex transfers.? RequirementsFull UK Manual Driving License (Required)Enhanced DBS certificate within the last 3 years (Preferred)Strong communication skills and ability to stay calm under pressureTeam player with resilience, empathy, and great attention to detailMinimum 12 months’ driving experience preferred? Who We AreSecure Care UK was founded in 2013 in response to a national need for safe and compassionate transport for individuals detained under the Mental Health Act. We are the only Secure Patient Transport provider in the UK meeting Restraint Reduction Network (RRN) standards. Headquartered in St Leonards, we operate nationally and also handle some international transfers. Celebrating 10 years of service in 2023, our core values remain: Patient First, Respect, Openness, Unity, and Determination.? What We OfferTraining & DevelopmentFull induction including de-escalation, physical intervention, handcuff training, and First AidAdditional specialist training and NVQ DiplomasCareer progression and mentoring opportunitiesBenefitsCompany pension Refer-a-friend bonusHealth Care Cash Plan (after 6-month probation)Blue Light Card eligibilityEmployee Assistance Programme (from day one)Full uniform and enhanced PPEAdditional annual leave after 2 yearsWagestream financial wellbeing platformMonthly Care Awards and driver recognition schemesSuggestion scheme with rewards for implemented ideasPlease NoteDue to the nature of our work, flexibility is essential. Shifts may overrun or vary depending on patient needs.
  Overtime is paid at £22 p/h, with enhanced pay (£1.20 p/h) for work involving Place of Safety and Bed Watch.
  Additional shift enhancements of £1.75 p/h may apply for call-ins or extra shifts.
  
  We are exempt from the Rehabilitation Offenders Act 1974.
  
  Please note that we DO NOT provide SPONSORSHIPS.If you’re passionate about making a difference and supporting people through challenging times, we’d love to hear from you. Apply today and start a meaningful career with Secure Care UK.
  
  #SCUKIndeed Read Less

  Apply Now
• 

  Mental Health Transport Assistant  

  Secure Care UK Bases

  [fulltime] - Birmingham

  Posted: 25/01/2026

  Apply Now

  Mental Health Transport Assistant – Full Time (40.3 - 42.1 hours/week)... Read More

  Mental Health Transport Assistant – Full Time (40.3 - 42.1 hours/week)
  Location: 4200 Waterside, Birmingham Business Park, B37 7YN
  Reports To: Deputy Care Operations Manager (DCOM)
  Job Type: Full-time
  Shift Pattern: 4 on / 4 off (alternating between 4 days and 4 nights)
  Pay: Blended rate of £12.91 p/h (starting from £28,280.10 annually)If you’re looking for a rewarding role in Mental Health Care, this is your opportunity! Working in healthcare allows you to make a real difference in people's lives during their most vulnerable moments.We are seeking compassionate and dedicated Mental Health Transport Assistants to join our growing team. Experience is a bonus, but not essential—full training is provided. We’re looking for empathetic individuals who thrive in a team environment and are committed to providing respectful, person-centred care.This role involves far more than driving. You’ll be working directly with patients, ensuring their safe and dignified transport, often during mental health crises. Situations may require you to apply de-escalation techniques and trained interventions, always prioritising patient wellbeing.? What You’ll Be DoingYou will support a range of transport needs involving individuals detained under the Mental Health Act, including:Hospital transfers, court or prison escorts, and medical appointmentsHouse extractions under Section 135, working alongside police and mental health professionals to safely move patients from their home to a place of safetyCommunity assessments, supporting local authority mental health reviews in people’s homesBed watch services, where you supervise and support admitted patients during hospital staysSuite Work, providing care and supervision for patients held in psychiatric suites under Section 136 or 135, often for up to 24–36 hoursYou will work in crews of two or more, rotating between driving, escorting, and sitting with patients. We use secure, specially-adapted vehicles under 3.5 tonnes, with larger Safe Area Vehicles for more complex transfers.Equal
  Opportunities
  
  Secure
  Care UK is an equal opportunities employer. We are committed to creating an
  inclusive environment for all employees and applicants. We welcome applications
  from all sections of the community regardless of age, disability, gender
  reassignment, marriage and civil partnership, pregnancy and maternity, race,
  religion or belief, sex, or sexual orientation, in line with the Equality Act
  2010.? RequirementsFull UK Manual Driving License (Required)Enhanced DBS certificate within the last 3 years (Preferred)Strong communication skills and ability to stay calm under pressureTeam player with resilience, empathy, and great attention to detailMinimum 12 months’ driving experience preferred? Who We AreSecure Care UK was founded in 2013 in response to a national need for safe and compassionate transport for individuals detained under the Mental Health Act. We are the only Secure Patient Transport provider in the UK meeting Restraint Reduction Network (RRN) standards. Headquartered in St Leonards, we operate nationally and also handle some international transfers. Celebrating 10 years of service in 2023, our core values remain: Patient First, Respect, Openness, Unity, and Determination.? What We OfferTraining & DevelopmentFull induction including de-escalation, physical intervention, handcuff training, and First AidAdditional specialist training and NVQ DiplomasCareer progression and mentoring opportunitiesBenefitsCompany pension Refer-a-friend bonusHealth Care Cash Plan (after 6-month probation)Blue Light Card eligibilityEmployee Assistance Programme (from day one)Full uniform and enhanced PPEAdditional annual leave after 2 yearsWagestream financial wellbeing platformMonthly Care Awards and driver recognition schemesSuggestion scheme with rewards for implemented ideasPlease NoteDue to the nature of our work, flexibility is essential. Shifts may overrun or vary depending on patient needs.
  Overtime is paid at £22 p/h, with enhanced pay (£1.20 p/h) for work involving Place of Safety and Bed Watch.
  Additional shift enhancements of £1.75 p/h may apply for call-ins or extra shifts.
  
  We are exempt from the Rehabilitation Offenders Act 1974.
  Please note that we DO NOT provide SPONSORSHIPS.If you’re passionate about making a difference and supporting people through challenging times, we’d love to hear from you. Apply today and start a meaningful career with Secure Care UK.#SCUKIndeed Read Less

  Apply Now
• 

  Mental Health Transport Assistant  

  Secure Care UK Bases

  [fulltime] - Bristol

  Posted: 25/01/2026

  Apply Now

  Mental Health Transport Assistant – Full Time (46.25 hours/week)Locati... Read More

  Mental Health Transport Assistant – Full Time (46.25 hours/week)
  Location: Unit 1 Burnett Business Park, Gypsy Lane, Keynsham, BS31 2ED
  Reports To: Deputy Care Operations Manager (DCOM)
  Job Type: Full-time
  Shift Pattern: 46.35 hours per week (working on a rolling six week patteren between days and nights shifts)
  Pay: Blended rate of 
  
  12.94 p/h or £13.03   (starting from £27,351.89 - £31,130.45 based on expected hours)If you’re looking for a rewarding role in Mental Health Care, this is your opportunity! Working in healthcare allows you to make a real difference in people's lives during their most vulnerable moments.We are seeking compassionate and dedicated Mental Health Transport Assistants to join our growing team. Experience is a bonus, but not essential—full training is provided. We’re looking for empathetic individuals who thrive in a team environment and are committed to providing respectful, person-centred care.This role involves far more than driving. You’ll be working directly with patients, ensuring their safe and dignified transport, often during mental health crises. Situations may require you to apply de-escalation techniques and trained interventions, always prioritising patient wellbeing.This is a highly unpredictable
  and emotionally demanding role, often supporting individuals in distress or
  crisis. Candidates must demonstrate compassion, patience, and emotional
  resilience. You will need to manage sensitive and sometimes distressing information,
  adapt quickly to changing situations, and maintain professionalism in
  high-pressure environments. In return, you will be part of a supportive and
  inclusive team making a meaningful difference every day.Equal
  Opportunities
  
  Secure
  Care UK is an equal opportunities employer. We are committed to creating an
  inclusive environment for all employees and applicants. We welcome applications
  from all sections of the community regardless of age, disability, gender
  reassignment, marriage and civil partnership, pregnancy and maternity, race,
  religion or belief, sex, or sexual orientation, in line with the Equality Act
  2010.? What You’ll Be DoingYou will support a range of transport needs involving individuals detained under the Mental Health Act, including:Hospital transfers, court or prison escorts, and medical appointmentsHouse extractions under Section 135, working alongside police and mental health professionals to safely move patients from their home to a place of safetyCommunity assessments, supporting local authority mental health reviews in people’s homesBed watch services, where you supervise and support admitted patients during hospital staysSuite Work, providing care and supervision for patients held in psychiatric suites under Section 136 or 135, often for up to 24–36 hoursYou will work in crews of two or more, rotating between driving, escorting, and sitting with patients. We use secure, specially-adapted vehicles under 3.5 tonnes, with larger Safe Area Vehicles for more complex transfers.? RequirementsFull UK Manual Driving License (Required)Enhanced DBS certificate within the last 3 years (Preferred)Strong communication skills and ability to stay calm under pressureTeam player with resilience, empathy, and great attention to detailMinimum 12 months’ driving experience preferred? Who We AreSecure Care UK was founded in 2013 in response to a national need for safe and compassionate transport for individuals detained under the Mental Health Act. We are the only Secure Patient Transport provider in the UK meeting Restraint Reduction Network (RRN) standards. Headquartered in St Leonards, we operate nationally and also handle some international transfers. Celebrating 10 years of service in 2023, our core values remain: Patient First, Respect, Openness, Unity, and Determination.? What We OfferTraining & DevelopmentFull induction including de-escalation, physical intervention, handcuff training, and First AidAdditional specialist training and NVQ DiplomasCareer progression and mentoring opportunitiesBenefitsCompany pensionRefer-a-friend bonusHealth Care Cash Plan (after 6-month probation)Blue Light Card eligibilityEmployee Assistance Programme (from day one)Full uniform and enhanced PPEAdditional annual leave after 2 yearsWagestream financial wellbeing platformMonthly Care Awards and driver recognition schemesSuggestion scheme with rewards for implemented ideasPlease NoteDue to the nature of our work, flexibility is essential. Shifts may overrun or vary depending on patient needs.
  Overtime is paid at £22 p/h, with enhanced pay (£1.20 p/h) for work involving Place of Safety and Bed Watch.
  Additional shift enhancements of £1.75 p/h may apply for call-ins or extra shifts.
   we are exempt from the Rehabilitation Offenders Act 1974. 
  If you’re passionate about making a difference and supporting people through challenging times, we’d love to hear from you. Apply today and start a meaningful career with Secure Care UK.#SCUKIndeed Read Less

  Apply Now
• 

  Control Room Duty Care Operation Manager (Security, Ambulance and Healthcare)  

  Secure Care UK Bases

  [fulltime] - East Sussex

  Posted: 25/01/2026

  Apply Now

  Job descriptionDCOM – Duty Control Operations Manager Deployment Coord... Read More

  Job description
  
  DCOM – Duty Control Operations Manager Deployment Coordinator (Full Time Contract) 39.5 hours/week Annual Remuneration based on the expected shift pattern would be £29,330.40 per annum which does not include Bank Holidays
  
  
  
  
  Purpose:
  
  To effectively
  lead a team of Deployment Coordinators, to ensure service users are transported
  efficiently in line with with CQC guidelines, current legislation, Company
  policies and values.  To manage staff rota’s and act as the first point of
  contact for ad hoc operational queries, making appropriate adjustments to
  address operational issues and escalating as necessary.  
  
  
  
   Reporting: To the Shift Operations
  Manager (SOM)
  
   
  
  Roles &
  Responsibilities: 
  
  ·   
       To ensure provision of a professional and caring service
  for all patients whilst in the care of Secure Care UK, that at all times
  patient safety remains paramount, safe systems of work are adhered to and that
  deployment is in line with Service Level Agreements with Clients.
  
  
  
  ·         Manage a team of Deployment Coordinators,
  prepare and present job performance evaluations, develop and motivate all team
  members to attain goals, pursue excellence, and work together in the most
  efficient manner
  
  
  
  ·         To be the first point of contact for
  Deployment Co-Ordinator general queries, ensuring own knowledge of policy, law
  and standard operating procedures is up to date and accurate. 
  
  
  
  ·         Follow Company Control Room Operational
  Procedures and policies to support the collection, transport and handover of
  patients in line with Service Level Agreements and staff welfare. 
  
  
  
  ·         To oversee accurate completion of patient
  report forms in accordance with CQC guidelines and Company Policies.
  
  
  
  ·         To support and manage Control Room
  operations to achieve Service Level Agreement standards for each Client
  Contract and to communicate risks and opportunities to the Company promptly to
  management.
  
  
  
  ·         To ensure requests for transportation
  arrangements are recorded in an efficient and timely manner and to quality
  assure that data standards are met by staff.
  
  
  
  ·         To act as the first point of contact and
  make appropriate adjustments for rota’s, operational incidents, accidents,
  resourcing, fleet and facilities as required. 
  
  
  
  ·         To support the investigation of all relevant
  Incidents within CQC/IMF framework and escalate to management as required
  
  
  
  ·         To efficiently populate and manage the staff
  rota management system for Mental Health Transport Assistants and coordinate
  with other operational staff, escalating current and future issues to
  management as required.
  
  
  
  ·         To communicate any Control Room updates or
  changes effectively to the team and wider business.
  
  
  
  ·         To ensure that statutory regulations and
  organisational policies and procedures are implemented and adhered to at all
  times. This will include but not limited to Health and Safety and Data
  Protection and will require accurate reporting of facts concerning accidents or
  incidents to control and hospital personnel in accordance with Secure Care UK
  Guidelines and the Company Incident Policy
  
  
  
  ·         To take part in staff development
  programmes, regular supervisions and annual performance development reviews
  and/or undertake further training if and when required
  
  
  
  ·         Champion Secure Care UK's standards, values,
  polices and procedures, promoting effective stakeholder relationships between
  the Clients, Operational teams, Management and Senior Management.
  
  
  
  ·         To work to the values of the organisation
  and display high standards of integrity and professionalism towards clients and
  colleagues, and to act at all times in a manner consistent with legislation,
  policy and procedures in respect of Equality and Diversity
  
  
  
  ·         To continuously develop and update own
  knowledge and skills within the job role and contribute to setting own work
  objectives, and to ensure up to date with company policies, procedures and
  staff handbook.
  
  
  
  ·         To undertake any other duties relevant to
  the post as may be assigned from time to time which are consistent with the
  post.
  
   
  
  Key Requirements:
  
  ·   Valid Manual
  Driving License for the UK – this is not necessary for the control room
  
  ·   Maintain
  Enhanced DBS
  
  ·   Ability
  to lead and manage a team
  
  ·   Excellent
  attention to detail
  
  ·   Excellent
  IT proficiency
  
  ·   Excellent
  organisational skills
  
  ·   Excellent
  written and verbal communication skills
  
   
  
  SHIFT PATTERNS: 
  
  
  12 hour shifts
  Day shifts - 7:00am -
  19:00pm
  Night shifts - 19:00pm -
  7:00am 
  
  
  Please note: Due
  to the nature of the business and client requirements, we reserve the rights to
  change the working times with a reasonable notice
  
   
  
  Full Training is
  provided: We are fully committed to the Restraint Reduction Network (RRN) &
  operate under the BILD accreditation.
  
   We are exempt from the Rehabilitation Offenders Act 1974.
  
  
  
  #SCUKIndeed 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  Read Less

  Apply Now
• 

  Mental Health Transport Assistant  

  Secure Care UK Bases

  [fulltime] - Wiltshire

  Posted: 25/01/2026

  Apply Now

  Mental Health TransportAssistant – Full Time (40.3 hours/week)Location... Read More

  Mental Health Transport
  Assistant – Full Time (40.3 hours/week)
  
  Location: Upper Dutch Barn Office, Elm Tree Park, Manton, Wiltshire, SN8 1PS
  
  Reports To: Deputy Care Operations Manager (DCOM)
  
  Job Type: Full-time
  
  Shift Pattern: 4 on / 4 off (alternating between 4 days and 4 nights)
  
  Pay: Blended rate of £13.14 p/h (Annual Remuneration starting from £27,580.26 based on expected hours)
  
  
  
  If you’re looking for a rewarding role in Mental Health
  Care, this is your opportunity! Working in healthcare allows you to make a
  real difference in people's lives during their most vulnerable moments.We are seeking compassionate and dedicated Mental Health
  Transport Assistants to join our growing team. Experience is a bonus, but
  not essential—full training is provided. We’re looking for empathetic
  individuals who thrive in a team environment and are committed to providing
  respectful, person-centred care.This role involves far more than driving. You’ll be working
  directly with patients, ensuring their safe and dignified transport,
  often during mental health crises. Situations may require you to apply
  de-escalation techniques and trained interventions, always prioritising patient
  wellbeing.Equal
  Opportunities
  
  Secure
  Care UK is an equal opportunities employer. We are committed to creating an
  inclusive environment for all employees and applicants. We welcome applications
  from all sections of the community regardless of age, disability, gender
  reassignment, marriage and civil partnership, pregnancy and maternity, race,
  religion or belief, sex, or sexual orientation, in line with the Equality Act
  2010.
  
  
  
  ?
  What You’ll Be DoingYou will support a range of transport needs involving
  individuals detained under the Mental Health Act, including:
  Hospital transfers,
  court or prison escorts, and medical appointments
  House extractions under Section 135,
  working alongside police and mental health professionals to safely move
  patients from their home to a place of safety
  Community assessments, supporting local
  authority mental health reviews in people’s homes
  Bed watch services, where you supervise
  and support admitted patients during hospital stays
  Suite Work, providing care and
  supervision for patients held in psychiatric suites under Section 136 or
  135, often for up to 24–36 hours
  You will work in crews of two or more, rotating
  between driving, escorting, and sitting with patients. We use secure,
  specially-adapted vehicles under 3.5 tonnes, with larger Safe Area Vehicles for
  more complex transfers.
  
  
  
  ?
  Requirements
  Full UK Manual Driving
  License (Required)
  Enhanced DBS certificate
  within the last 3 years (Preferred)
  Strong communication
  skills and ability to stay calm under pressure
  Team player with
  resilience, empathy, and great attention to detail
  Minimum 12 months’
  driving experience preferred
  
  
  
  
  ?
  Who We AreSecure Care UK was founded in 2013 in response to a national
  need for safe and compassionate transport for individuals detained under the
  Mental Health Act. We are the only Secure Patient Transport provider in the UK
  meeting Restraint Reduction Network (RRN) standards. Headquartered in St
  Leonards, we operate nationally and also handle some international transfers.
  Celebrating 10 years of service in 2023, our core values remain: Patient
  First, Respect, Openness, Unity, and Determination.
  
  
  
  ?
  What We OfferTraining & Development
  Full induction including
  de-escalation, physical intervention, handcuff training, and First Aid
  Additional specialist
  training and NVQ Diplomas
  Career progression and
  mentoring opportunities
  Benefits
  Company pension
  Refer-a-friend bonus
  Health Care Cash Plan
  (after 6-month probation)
  Blue Light Card
  eligibility
  Employee Assistance
  Programme (from day one)
  Full uniform and
  enhanced PPE
  Additional annual leave
  after 2 years
  Wagestream financial
  wellbeing platform
  Monthly Care Awards and
  driver recognition schemes
  Suggestion scheme with
  rewards for implemented ideas
  
  
  
  
  Please NoteDue to the nature of our work, flexibility is essential.
  Shifts may overrun or vary depending on patient needs.
  
  Overtime is paid at £22 p/h, with enhanced pay (£1.20 p/h) for
  work involving Place of Safety and Bed Watch.
  
  Additional shift enhancements of £1.75 p/h may apply for call-ins or
  extra shifts. we are exempt from the Rehabilitation Offenders Act 1974. 
  
  
  
  
  If you’re passionate about making a difference and
  supporting people through challenging times, we’d love to hear from you. Apply
  today and start a meaningful career with Secure Care UK.
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  #SCUKIndeed Read Less

  Apply Now
• 

  Deputy Care Operations Manager  

  Secure Care UK Bases

  [fulltime] - Taunton

  Posted: 25/01/2026

  Apply Now

  REPORTS TO: Area Care Operations Manager (ACOM) JOB TYPES: Full-timeSH... Read More

  REPORTS TO: Area Care Operations Manager (ACOM) 
  
  JOB TYPES: Full-time
  SHIFT PATTERNS: 12 hour shiftsDay shiftsNight shiftsQUALIFICATIONS: Full UK Manual Driving License (Required)Enhanced DBS certificate within the last 3 years (preferred)BENEFITS:Company pensionCycle to work schemeRefer a friend schemeHealth Care Cash plan upon successful completion of 6 months probationary periodEnhanced DBSEligiblity for Blue Light membershipEmployee Assistance Programme to all our employees from day oneAll logo required uniform We provide above and beyond PPE and Equipment Additional Annual Leave after 2 years of serviceWagestream -  This is a financial wellbeing platform for frontline workersIf you are looking for a new rewarding role in Mental Health Care, WE HAVE GOT THE JOB FOR YOU! Working in Health Care can be incredibly fulfilling as it allows you to make a positive impact on people at their most vulnerable time. We are looking for experienced, caring and committed Deputy Care Operation Managers with an engaging approach who are keen to enhance their skills within the Mental Health sector. To deliver high standards of patient transition care using responsible business practices within a healthcare environment and to support with the management and motivation of a developing team.You will need to be a passionate, empathetic and a highly motivated individual who thrives working in a close knit team to deliver exceptional quality care to our patients. We pride ourselves on building positive professional relationships with our patients and making a true difference at their time of need. If this is true to your values, then we would like to hear from you!This is not just a driving job, it is about taking the patient on a journey from one setting to another with safety, care, respect, consideration and empathy to make that transition as smooth as it possibly can be. There may be times when trained techniques need to be used for the patients safety, either in a place of safety, a vehicle or other settings. The job satisfaction comes from knowing that you have played an integral part in their time of crisis.  
  MAIN RESPONSIBILITIES AND ACCOUNTABILITIES:Enforce all aspects of health & safety, monitoring standards on a daily basis to ensure compliance with legislation.Act as a role model for quality patient care, the Company values, competencies, policies and procedures on all occasions.Be the custodian of the Code of Conduct instilling professional behaviour within the team.Monitor the standards of patient care for the team to nurture a learning culture and provide creative solutions to facilitate continual improvement.Coordinate the recruitment, induction, development and retention of the team.Motivate and demonstrate genuine care for the team through professional communication, proficient team meetings, teamworking and coaching.Observe and identify potential development areas within the team’s performance and ensure they have the skill and motivation to achieve their objectives and business goals alongside managing poor performance for improvement.Manage the accurate implementation of electronic systems for capturing required data, review and resolve issues in a timely manner.Balance professional administration duties with the needs of the team when transitioning patients on duty.Take accountability for own continual professional development and reflective practice for learning.Achieve business KPI’s, goals and objectives.Ensure all vehicle standards are maintained to the highest level achievable.Respond positively to change by supporting and delivering Company new initiatives.Manage rotas effectively to optimise productivity and efficiency balancing the high standards of care for patients.Utilise available reports and data to make commercial and effective decisions in a fair and equitable manner – including timesheet approval.Provide support for teams when on call.Assume the role of business development as required ensuring all opportunities are maximised through networking and relationship building with clients and partners.Ensure the integrity of the SCUK brand by maintaining high professional standards for the whole team at all times.Collaborate respectfully with Company departments to facilitate deployments, audits, checks and standard operating procedures for effective implementation and maintenance.Ensure all work activities for the teams are in line with legislation.Any other reasonable duties as assigned.WHO ARE WE?Our Journey began in 2012. We specialised in the delivery of secure patient transport and are continuing to grow. We are passionate about our, PROUD core values; Patient First, Respect, Openness, Unity and Determination. We work in partnership with NHS trusts, private settings and work within the Restraint Reduction Network (RRN). We are really proud to be the first, and as yet, only Secure Patient Transport company in the UK to achieve this high standard of RRN training and care we provide. In November 2023 we celebrated 10 years in business as a niche secure transport provider highlighting our growth from one base in Sussex to covering the majority of the UK (including some international transfers) along with celebrating the positive impact of our teams and the great service that they provide, 365 days of the year. 
  Equality, Diversity and Inclusion: SCUK is committed to building a culture of inclusivity where everyone within the business feels welcomed, respected and valued as an individual and what we all bring to the business. We all have a responsibility to behave inclusively to fellow colleagues as well as patients, clients, visitors and members of the public in all their activities and to act as ambassadors for inclusion.
  BACKGROUND & EXPERIENCE: 
  Valid Full UK Manual Driving License with minimum 12 months driving experience Excellent communication skills, including IT abilityAbility to remain calm under pressure whilst delivering genuine careDemonstrate resilience Able to work as part of a team effectively Excellent attention to detail which will detail ANY past police record you have. We are aware of and give due to attention to the Rehabilitation of Offenders Act 1974 and will always review the circumstances and age of any past convictions when we consider making a job offer. 
  In return, we offer:Full Training: Including Patient Care, Patient Transport, De-Escalation Techniques, Physical Intervention, Handcuff training, First Aid to name a few. Additional training also available. Support and Mentoring: To grow your skills and experience in the Mental Health field. We also offer diplomas and progression opportunities through the company to allow you to build a career you can be proud of. Continual Professional Development (CPD): We actively encourage and nurture personal development, providing accredited qualifications (NVQ Diplomas) and access to training in specialist subjects within Mental Health.  Awards: We recognise employee performance through a peer nomination award known as, Care Awards where winners receive an additional day off. We aim to recognise, encourage and promote safe driving and our excellent drivers are rewarded with gift vouchers on a monthly basis. Suggestion Scheme: Our teams voice is important to us and we encourage everyone to submit ideas and suggestions for improvements within the company and implemented ideas are rewarded with gift vouchers. 
  Mental Health Transport Assistant Fulltime 42.1 hours contract- Worked on a 4 on 4 off rolling shift pattern, alternating between 4 days and 4 nights.PLEASE NOTE: we are exempt from the Rehabilitation Offenders Act 1974. Due to the nature of the Business and Client requirements, we reserve the right to change the working times with reasonable notice. At times flexibility will be needed due to the care provisions for patients which may result in over-runs or the need to reduce hours  depending on work levels.  Remuneration from 1st May: This contract is paid at a blended rate of £14.29 p/h (Day, Night and Weekend Shifts). Annual Remuneration to start from £30,9733.35 based on expected hours. This is to be discussed during the interview process. Over-runs paid at £22p/hEnhanced pay of £1.20 extra per hour for work at a Mental Health ‘place of safety’ and bed watch activities, supporting ward staff.Shift pay enhancements are also available for some call-in or overtime shifts, additional £1.75p/h. Further information will be discussed during the interview process. #SCUKIndeed
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
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