Could you inspire hope for people who are struggling with their mental health?Second Step is a leading mental health charity in the Southwest offering housing, support and hope to people with mental health and support needs. Our vision is that we believe in a world where everyone affected by mental health problems can create a positive future. We promote mental health and wellbeing by supporting people and communities to build brighter futures.We are recruiting an Assistant Recovery Navigator to join our Access Community Mental Health Team in Swindon, to work collaboratively with the client, GP, and other health and care professionals and the wider service team to ensure people with moderate-serious mental health needs are supported to connect to their community.As part of the Mental Health and Wellbeing Partnership in Bath and Northeast Somerset, Swindon and Wiltshire (BSW), Second Step delivers community mental health support in collaboration with Alabaré, Missing Link and Nilaari. Together, we’re transforming mental health services by focusing on trauma-informed, person-centered, and culturally inclusive approaches.This role is specifically for people with lived experience of moderate to severe mental health challenges. This lived experience may or may not be used purposefully in the role, this is up to the individual person. If using lived experience intentionally, Peers will be offered peer reflective space and supervision to support their use of lived experience with client support in a supported and appropriate way.About the roleWe are committed to working with a recovery-based approach and supporting people to meet their individual needs. Why not join our team to support our clients on their recovery journey. The Assistant Recovery Navigator role offers either a traditional or peer-based approach, where individuals with lived experience of mental health can provide powerful, hope-inspiring support as part of their role.Full details of this exciting opportunity can be found in the role profile. About youYou will support clients to implement and imbed wellbeing strategies created with Recovery Navigators through:• Identifying opportunities to build community connections and social networks, supporting attendance by reducing barriers to access community groups• Practicing self-management strategies by working alongside clients to instil motivation and confidence, promoting sustained change• Supporting clients to complete tasks identified through goals that support holistic wellbeing and improve life satisfaction• Maintain hope and optimism for the individual with high aspirations for recovery, advocating for them where appropriate• Support the implementation of client-led safety plans jointly with the Senior Recovery Navigator• Use lived experience (if appropriate) to positively support the individual’s recovery.You’ll need:Knowledge of support needs of people with mental health needs.Strong communication and interpersonal skills.Experience working with vulnerable people in a paid or voluntary capacity.Experience of mental health challenges and services at a moderate to severe level either personally or a family member/carer.Develops and maintains effective working relationships, understands and contributes to the collective responsibility for achieving results.Confidence in IT systems and record-keeping.A deep understanding of recovery and trauma-informed practice.An ability to draw from your own recovery journey in a safe and supportive way. What we offerTo be part of a friendly team, with direct support from a Senior Recovery Navigator.In-depth induction to Second Step and all the relevant training and support you need to do your job well.Blended working – a combination of home, office and community-based workingMonthly one-to-one sessions with your line managerMonthly group reflective practice with your wider teamIf you are interested in this role but are concerned that you may not have the experience or knowledge please contact us for an informal conversation, we would very much like to hear from you. Please contact: Louise Trueman, Locality Team Manager on 07353 099603 or email About usWe are taking positive action to increase diversity throughout our organisation, and to nurture a culture of inclusion for all our people and the clients that we support. We welcome applications from everyone who meets the criteria and strongly encourage individuals who identify as being of Black, African, Caribbean or Asian descent to apply as these groups are currently under-represented at Second Step.To ensure fairness and consistency, all applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s skills and qualities.Closing date: Friday 30th January 2026Interview dates: To be confirmed. For more detailed information about these roles and to apply, please see our website www.second-step.co.uk. Second Step is committed to Equal Opportunities and welcomes applicants from all sections of the community and from people who have personal experience of using mental health services. Unfortunately, Second Step is unable to sponsor applicants from outside the UK.
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