We have an exciting opportunity to recruit for a Repair Field Manager to join the Team based in our Addlestone Office but working in our London Branch. The successful applicant will be responsible for leading and delivering complex repair projects across Lift, escalator, and moving walk installations. This role oversees field operations, manages engineers and subcontractors, ensures technical and safety compliance, and serves as the primary contact for customers during project execution. The role plays a critical part in maintaining operational excellence, customer satisfaction, and commercial performance within the repair business. This is a permanent and full time role. What you'll be doing Leading and managing the delivery of repair projects from start to finish, ensuring work is completed safely, on time, and to the required quality standards
Supervising and coordinating the activities of field engineers and subcontractors, providing direction, support, and performance oversight
Carrying out technical assessments and fault diagnostics to scope and plan repair works, ensuring efficient and compliant execution
Acting as the key customer interface during repair projects, managing communication, expectations, and ensuring client satisfaction
Supporting the Repair Sales Team by providing technical input to enable accurate pricing and scoping of chargeable works
Ensuring full adherence to company safety, quality, and environmental standards, including compliance with all relevant UK legislation and Schindler policies
Documenting and reporting on project progress, including any changes, delays, risks, or follow-up actions required
Driving continuous improvement by identifying operational inefficiencies, proposing solutions, and sharing field-based insights with leadership
Attending required training sessions and maintain relevant certifications to support safe and effective performance of duties What we're looking for: Strong technical background in lift, escalator, or similar mechanical/electrical engineering field.
Proven leadership experience in field operations or project delivery role is desired
NVQ Level 3 (or equivalent) in Lift Engineering or similar technical qualification (MANDATORY)SSSTS / SMSTS or equivalent site management qualification
IOSH or NEBOSH Health & Safety certification (advantageous but not essential)
Ability to manage multiple repair projects and resources concurrently
Excellent communication and customer relationship skills
Experience managing subcontractors and ensuring safe site practices
Full UK driving licence and willingness to travel as required Benefits: Competitive Salary
Generous Annual leave entitlement
20% Annual Company Performance related bonus
Car or Car Allowance
Employer Contributory Pension and Life Assurance
Single Option Private Healthcare What’s in it for you? Join our purpose-driven organization. Help shape an industry in which two billion people rely on our products and services every day.
Your development matters to us. We help you grow by offering the support you need to develop your skills and access a rewarding and fulfilling career.
Thrive in a diverse and supportive culture. Through local and global initiatives, we promote a culture of inclusion which celebrates diversity and ensures that everyone feels valued. We Elevate… Your Career Become part of our team, help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow.
Are you ready to embark on a new journey? Join #TeamSchindler!
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