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• 

  Information security officer - SBS UK  

  SBS

  [fulltime] - Sheffield

  Posted: 26/01/2026

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  Description du posteSBS is embarking on delivering a significant progr... Read More

  Description du poste
  
  SBS is embarking on delivering a significant programme of work over the next 2 years, which will improve the experience of millions of customers in the UK. We are looking for an Information Security Officer (ISO) to lead the development of the programme’s security posture, ensuring appropriate certifications, processess and operating model are in place.The ISO plays a critical role in ensuring a highly effective and secure service for one of our major UK clients. Reporting directly to the Head of Service line and program manager, and facing off to senior stakeholders across Europe, including the CISO, the ISO will be expected to demonstrate Leadership, strategic planning and experience in establishing Information Security Management Systems which comply with government standards.The role will require the candidate to travel occasionally within both the UK, Belgium and France.High-Level Objectives:Responsible for all aspects of Security delivery for the Major UK Client.Be the go-to authority for all Security-related issues and strategies regarding service delivery to the Client.Identify, manage, and mitigate information security risks.Align information security strategy with business goals and objectives.Ensure compliance with relevant local and international laws, as well as internal policies.Foster a culture of information security awareness and continuous improvement.Drive the adoption of best practices in data protection and cybersecurity.Core Responsibilities:Strategic Leadership: Develop and implement an annual information security roadmap in alignment with business objectives.Compliance Management: Keep up-to-date with legal and regulatory changes, ensuring timely compliance and client commitments.Risk Assessment: Ensure regular Data Protection Impact Assessments, vulnerability scans, and risk assessments are executed.Stakeholder Engagement: Liaise with internal and external stakeholders including regulatory bodies, auditors, and third-party vendors to ensure alignment of Security standards & plansIncident Management: Develop and maintain an incident response plan. Handle security incidents and breaches effectively.Budget Oversight: Manage the information security budget to ensure adequate funding for critical initiatives.Policy Development & Enforcement: Create and enforce policies related to emerging trends which may impact the service to our client.Performance Metrics: Establish, monitor, and report on KPIs to assess the effectiveness of the information security program.Resilience Testing: Conduct periodic resilience and penetration testing to evaluate organizational preparedness.Employee Training: Evangelise and enable regular training and awareness programs on various aspects of information security relative to the service.Vendor Risk Management: Perform security assessments on third-party vendors and manage associated risks.Board Reporting: Provide regular reports to the internal and external senior management on the status of information security and risk. 
  Qualifications
  
  Minimum Competencies & Experience:Educational Qualification: Relevant security professional accreditations, such as CISSP, IBITGQ, (ISC)² - with evidence of how these have been applied into a working role.Experience: Minimum of 5 years of experience in information security, preferably in the financial services or technology sectors.Technical Skills: Proficiency in common security tools and AWS platforms, including SIEM, firewalls, and endpoint protection.Legal and Regulatory Knowledge: Familiarity with GDPR, ISO 27001, and other relevant information security laws and standards.Communication Skills: Excellent written and verbal communication skills, with the ability to convey complex information in a clear manner.Preferred Competencies & ExperienceStrong experience across UK government security requirements, such as GBEST, ITHC, His Majesty’s Government (HMG) Security Policy Framework, and equivalent UK public‑sector security standards, particularly in Technology / IT practices is considered as a strong asset.Experience in working within a Service Integration and Management (SIAM) modelExperience leading or participating in cross-functional teams across departments like legal, human resources, and operations, particularly in the context of incident response and compliance.BPSS Security Cleared
  
  Informations supplémentaires
  
  At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.All of our positions are open to people with disabilities. Read Less

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• 

  Software Engineer  

  SBS

  [permanent fulltime] - Doncaster

  Posted: 16/01/2026

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  Job Description Yate (Bristol) - Hybrid - Two office days per week Ful... Read More

  Job Description
  
  Yate (Bristol) - Hybrid - Two office days per week Full-Time, permanent Salary: £50,000-£60,000We’re looking for a skilled and motivated Software Engineer to design, build, and scale innovative software solutions using modern technologies. If you’re passionate about clean code, cloud technologies, and collaborative problem-solving, we want to hear from you.What will the role involve?Develop and maintain robust, scalable software using Java and TypeScriptDeliver clean, well-tested code and promote software quality through code reviews and best practicesWork in a cloud-native environment using AWS technologiesCollaborate with engineers and product managers to design and deliver clearly scoped featuresWrite and maintain unit and integration tests using tools like JUnit, Jest, and MockitoSupport debugging and troubleshooting activities within a fast-paced, Agile team
  Qualifications
  
  What are we looking for?Minimum of 2 years of professional experience in a Software Developer/Engineer role.Solid programming experience in either Java or TypeScript, and a willingness to learn additional languages/tooling.Solid understanding of software engineering fundamentals, including OOP, functional programming, and design patterns.Experience with version control systems such as Git and collaborative development workflows (e.g., pull requests).Familiarity with writing unit and integration tests, including the use of mocking tools (e.g., Jest, JUnit, Mockito).Basic experience working with cloud services, particularly AWS (e.g., Lambda, S3, CloudWatch).Ability to communicate clearly and work effectively in a team setting.Understanding of secure coding practices and common vulnerabilities (e.g., OWASP Top 10)Familiarity with CI/CD pipelines and automated deployment processes.
  
  Additional Information
  
  What's in it for you?At SBS, we’re committed to supporting our employees in every aspect of their lives, from health and wellbeing to financial security and lifestyle perks. Here’s a snapshot of the benefits you'll enjoy as part of our team: Competitive salary Private Medical Insurance, Health Cash Plan, Dental Insurance, Eye Care Vouchers, Flu Vaccinations Work from home three days per week, and join us in the office for the remaining two.️ Life Assurance, Critical Illness Cover, Pension Plan, Long Service Awards, Payroll Giving, Fleet car provider Cycle to Work Scheme, Holiday Trading, Travel InsuranceAt our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.All of our positions are open to people with disabilities. Read Less

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• 

  Customer Support Team Lead  

  SBS

  [permanent fulltime] - Sheffield

  Posted: 06/01/2026

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  Job DescriptionThe Customer Support Team Leader is responsible for the... Read More

  Job Description
  
  The Customer Support Team Leader is responsible for the day-to-day management and objectives of an individual squad (approx. 8 - 10 team members).You must be data centric, motivating and contribute, alongside other Team Leads to build a cross collaborative and skilled team with focus on customer service excellence, alignment to relevant KPI’s and learning and development.The Customer Support Team Lead will be responsible for improvements in skills, governance, quality and day to day alignment of team members to achieve objectives.The role will be working within UK business hours and applicants must be willing to work full time. Sheffield– hybrid, 2 office days per week. Salary: £40,000-£50,000 (DOE) per annum plus pension, & excellent benefits package Job type: Permanent, full-timeKey Responsibilities: Line Management Duties:Day to day line management to direct reports.Coach squad members when not achieving their aligned KPI’s.Maintain monthly 121 meetings aligned to objectives and track performance against them within each session.Working responsibilities:Statistical analysis of key KPI’s across teams.Statistical analysis of SLA achievement for all customers.Customer contact and relationship building.Weekly, monthly and quarterly reporting.Service Improvement plan. Build, act, manage and maintain.Point of escalation, internally and externally.Represent run team within relevant meetings and events.Track Project Stage Gates and progress and form part of the stakeholder group for approval of Go Live and support the provision of relevant handover and knowledge documents into Production support.On rota, act as ‘Call Manager’ assigning tickets fairly amongst the squads. Cross team collaboration responsibilities: Form a collaborative working environment within and between squads.Act as a point of escalation within the squad.Directly encourage and enable training, knowledge building and act as a mentor to members of each squad.Feed information into Knowledge team for building out future knowledge poolAttend required meetings and provide relevant updates.Ensure pertinent information is shared appropriately with the squads and other internal teams.
  Qualifications
  
  Skills/Experience: Line Management and/ or mentoring skills.Ability to build and develop a cross skilled, engaged and performant team.Stakeholder management skills (internal teams within and outside of Run function, and business contacts).Excellent communication skills, written and verbal.Experience in managing conflict, escalations and disputes.Ability to prioritise goals and objectives in line with personal and individual KPI’s.Ability to produce various level statistical reporting and management overview data, whilst tracking relevant platform and system metrics.Customer service and continuous improvement skills.
  
  Additional Information
  
  At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.All of our positions are open to people with disabilities. Read Less

  Apply Now

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