Full-time, permanent | Monday–Friday, 8.30am–5.00pm
Brighton (Hybrid or Remote)
Salary: Competitive (+ bonus, share options & benefits)About SamplSampl is on a mission to digitise the product sampling industry, helping the world’s leading FMCG, beauty and consumer brands run high-performance product trials through targeted in-home sampling and cashback campaigns. Trusted by 250+ global brands across 35 countries - including Estée Lauder, Colgate-Palmolive, Mondelez, Mars and Kao - our platform delivers precise targeting, measurable outcomes and clear insight into how sampling drives customer behaviour, from real-time data and reviews to in-store sales attribution. Operating across the UK, Europe and the US, and powered by award-winning technology including SamplPay, our cashback engine, we’re one of the fastest-growing companies in the UK and are scaling into new markets, categories and retail partnerships as we enter our next phase of global growth.RequirementsThe RoleWe’re looking for a Senior / Enterprise Account Director to take full ownership of one of Sampl’s most important enterprise accounts.You will act as the senior commercial partner to the client. You will lead strategy, planning and senior stakeholder relationships across brands, markets and buying centres. You will be accountable for growth, retention and expansion within the account, and for ensuring Sampl operates as a trusted, long-term strategic partner rather than a tactical supplier.You will set the bar for how enterprise accounts should be run and will work closely with sales, campaign teams and leadership to shape best practices..Why This Role MattersOver the last years, Sampl has significantly grown one of its largest enterprise accounts, culminating in a newly signed multi-million dollar contract. The scale, complexity and opportunity within this relationship now require a dedicated senior operator with deep enterprise experience. This role exists to ensure we fully realise the long-term value of that account.We need someone who has done this before. Someone comfortable operating inside large, matrixed organisations, navigating multiple buying centres, and turning a single enterprise logo into a durable, multi-year growth plan.What You’ll Own:Enterprise Account OwnershipFull ownership of a top-tier enterprise account, including retention, growth and long-term account health.Senior stakeholder relationships across marketing, brand, innovation and commercial teams.Clear account planning across brands, regions and buying centres.A personal revenue target tied to expansion and long-term value creation.
Strategic Planning & DiscoveryLead senior-level discovery to uncover real business objectives, constraints and opportunities.Translate client goals into clear, prioritised account strategies.Shape annual plans, QBRs and PCAs that drive confidence, re-book and expansion.Act as the strategic bridge between the client and Sampl’s sales, product and campaign teams.
Commercial Leadership & ExecutionNavigate complex enterprise negotiations with confidence and clarity.Balance short-term campaign needs with long-term commercial outcomes.Ensure accurate forecasting, clean CRM hygiene and clear visibility of risks and opportunities.Bring a consultative, value-led approach to commercial conversations.
Internal Influence & StandardsSet the standard for what “great” enterprise account management looks like at Sampl.Share insight, patterns and learning from the account with the wider AM and sales teams.Contribute to the evolution of account planning, QBR and PCA frameworks through practical use.Act as a trusted internal voice of the customerAbout You:Must-Have10+ years in account management, growing and retaining large enterprise clientsExperience with FMCG, beauty or pet brands, within agency, SaaS, or consultative marketingSkilled at managing complex, multi-stakeholder organisations (CMO, VP Marketing, etc.)Comfortable operating across multiple brands, regions, and buying centresExperienced in structured discovery with senior stakeholders and translating into commercial strategyStrong commercial judgment balancing client objectives and long-term account valueHigh operational discipline, including forecasting, planning and CRM hygiene (Salesforce preferred)Excellent communication and ability to simplify complexity for clients and internal teamsBackground in consultative or solution-led selling, navigating procurement and enterprise buying processesFamiliarity with sampling, retail media, or performance-led marketing channelsExperience shaping QBRs, PCAs or long-term account planning narratives
Nice-to-HaveFluency in a European languageWillingness to travelPassion for dogs or catsExperience managing teams or mentoring colleagues
Why Join Sampl?Own and grow one of Sampl’s flagship enterprise accountsShape standards for enterprise account management across the organisationInfluence how Sampl expands across brands, markets, and buying centresClear path into wider enterprise leadership and strategic commercial rolesWork closely with global brands at scale in a collaborative, innovative environment
BenefitsCompetitive base salary plus performance bonus tied to account
EMI share options
Flexible hybrid working (2+ days per week in Brighton)
Pension scheme
Private healthcare & wellbeing benefits
Generous holiday allowance, including year-end shutdown
Opportunities for international exposure
Bright, modern office and supportive, inclusive team culture
Sampl encourages applications from candidates from diverse and underrepresented backgrounds.
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