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Saga
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  • Analytics Manager - Folkestone Hybrid  

    - Folkestone Hybrid
    Salary £80,000 - £90,000 Depending on Experience Analytics Manager   ... Read More
    Salary £80,000 - £90,000 Depending on Experience
    Analytics Manager    Salary £80,000 to £90,000 depending on experience  Permanent  Hybrid / Folkestone & London Saga is the most trusted brand for people over 50 in the UK. We have been designing and delivering products and services in this space for decades. We are customer focussed and insight driven, meaning your role as our Analytics Manager in our central function of Analytics & Decision Science will truly have a real impact! As our new Analytics Manager, you will play a pivotal role in shaping our data strategy, managing a team of talented senior data analysts, and driving the development of analytics solutions, especially in customer and marketing domains. Your primary responsibility will be to harness the power of data to extract meaningful insights, inform strategic decisions, and contribute to the overall success of the organisation using statistical techniques. At Saga, we see data as a strategic asset and is one of the core pillars of our corporate strategy. Given the size and quality of our database, we believe data can add significant value to the growth of the business and this role sits at the heart of unlocking the power of our data. We work in a hybrid way at Saga both at home and in the office. When you do come into the office, it’ll be with a real purpose in mind – to meet with your team, to work together, and of course to socialise and celebrate too!  The team get together about once or twice a week in either London or Folkestone. You will need to be in a commutable distance.  
    Role Responsibility In this role you will manage a small team of Senior Data Analysts and will be fully accountable for the following areas; •    Team Leadership: Provide team and technical leadership. Manage, mentor and develop a team of data analysts, provide guidance on best practices, foster high-performance culture, and ensure efficient delivery of analytical solutions. •    End-to-End Delivery: Provide thought leadership from analytics perspective which includes end-to-end delivery by understanding the business problem, translating that to data problem, scoping, architecting, phasing and delivering solutions. •    Business Partnering: Collaborate closely with Marketing teams to understand their challenges and design targeted analytical solutions that address key pain points. Ensure solutions are practical, impactful, and consistently achieve high adoption. •    Data Analysis and Interpretation: Develop and Oversee the analysis of large datasets to identify trends, patterns, and actionable insights relevant to business objectives. •    Reporting and visualisation: Develop and deliver clear and impactful reports and visualizations to communicate key findings to stakeholders. Ensure that reports and dashboards are insightful and align with business objectives. •    Collaboration with Stakeholders: Working closely with business stakeholders and technical colleagues to understand analytical requirements and integrate insights into existing workflows & applications. Communicating effectively with both technical and non-technical counterparts. •    Data Quality and Governance: Ensure the quality and integrity of data used for analysis, implementing and maintaining data governance best practices. Collaborate with IT and data teams to resolve data quality issues. •    Agile ways of working: Demonstrate experience in working in an agile environment, participating in sprint planning, and adapting to changing priorities. •    Continuous improvement: Stay abreast of industry trends, emerging technologies, and best practices in data analytics. Bring the most relevant ones back to SAGA and find ways to implement them to unlock business value.
    The Ideal Candidate You’ll be leading, supporting and developing our team of Senior Data Analysts at Saga. We would expect you can demonstrate the following skills and experience: •    Excellent communication – Working with technical and non-technical counterparts, facilitating effective collaboration and resolution. •    Problem Solving – Analyse complex data challenges, identify solutions and implement effective strategies across the team. •    Project Management – Ability to manage and deliver data engineering projects on time, to high standards.  •    Continuous Learning and Improvement – Commitment to looking at market and technology trends to stay connected with advancements in the field. •    Ideally have Bachelor's or Master's degree in a relevant field such as Statistics, Economics, Mathematics, or Business Analytics. •    Proven experience in an analytical role, with a track record of successful project delivery and team leadership. •    Strong analytical and quantitative skills, with proficiency in statistical analysis and data visualisation tools. •    Experience with analytics tools such as SQL, Python, R, and visualization tools like Tableau. •    Demonstrated experience working in an agile development environment, with a focus on iterative and collaborative project delivery. •    A curious nature, with the drive to learn and master new tech and methods.
    Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special
    Package Description At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues.   BENEFITS AVAILABLE TO ALL COLLEAGUES:  25 days holiday + bank holidays Option to purchase additional leave - 5 extra days Pension scheme matched up to 10% Company performance related annual bonus - Up to 5% Life assurance policy on joining us, 4 x salary Wellbeing programme Colleague discounts including family discounts on cruises, holidays and insurance Range of reductions and offers from leading retailers, travel groups and entertainment companies Enhanced maternity and paternity leave Grandparents leave Income protection Access to Saga Academy, our bespoke learning platform About the Company Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity. We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.​Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.Job Reference: saga/TP/ /3354 Read Less
  • Head of Pricing - Folkestone Hybrid  

    - Folkestone Hybrid
    £100,000 to £130,000 Depending on Experience Head of Pricing – Saga In... Read More
    £100,000 to £130,000 Depending on Experience Head of Pricing – Saga Insurance   Salary £100,000 to £130,000 DOE    Permanent   Hybrid / London & Folkestone Office     Saga Insurance is recruiting a new Head of Pricing to join the business at the end of 2025. This is a senior leadership position, you will be responsible for overseeing the end-to-end pricing strategy, design, and execution within Saga’s specialist insurance operation. You will be a credible pricing leader, keen to join our team of pricing and data experts.  You will demonstrate integrity, effectiveness, and competitiveness of all pricing-related processes, underpinned by robust analytics, regulatory compliance, and continuous improvement. This is a pivotal part in driving commercial performance, supporting trading decisions, and safeguarding the organisation’s market position through expert management of pricing frameworks, predictive modelling, and data-driven insights. We work in a hybrid way at Saga both at home and in the office. The commercial team work mainly from London and Folkestone and tend to have a pattern of 2 office days a week. When we do come together as a team, it allows us to grow and learn plus it is a great opportunity to socialise and celebrate too!
    Role Responsibility •    Pricing Algorithm Maintenance and Desig n : Lead the design, development, and ongoing refinement of pricing algorithms to ensure accuracy, fairness, and commercial competitiveness. •    Predictive Modelling and Model Monitoring : Develop and oversee the deployment of predictive models for pricing.  •    Model Development and Enhancement : Drive the development of new pricing models, incorporating advanced statistical and machine learning techniques to improve pricing precision and risk assessment. •    Data Enrichment and Feature Engineering : Identify, source, and integrate additional data sets to enrich pricing models. •    Pricing Adequacy Definition and Review : Define pricing adequacy standards and conduct periodic reviews to ensure pricing remains aligned with business objectives, risk appetite, and market trends. •    Panel Insight, Product Development : Oversee the creation and enhancement of panel insight products, providing actionable intelligence to inform pricing and commercial strategies. •    Data Preparation for Pricing Processes : Ensure that data utilised in pricing processes is accurate, timely, and fit for purpose.  •    Management Information (MI) and Modelling : Deliver high-quality management information and analytics to support pricing decisions.  •    Regulatory and Conduct Review : Lead regular reviews to ensure all pricing practices comply with relevant regulations and conduct standards, including fair value and transparency requirements. •    Attestation of General Insurance Pricing Practices : Provide formal attestation of adherence to general insurance pricing regulations and industry best practices, supporting senior management and regulatory submissions. Continuous Improvement and Framework Management •    Process Optimisation : Champion the continuous improvement of pricing processes, identifying opportunities for efficiency gains and enhanced accuracy. •    Management of the Pricing Framework and Controls : Maintain and enhance the pricing framework, ensuring robust governance, documentation, and control mechanisms are in place. •    Pricing Rule Review and Maintenance : Oversee the regular review and updating of pricing rules to ensure compliance, consistency, and alignment with business objectives.
    The Ideal Candidate You will have an accomplished career in pricing analytics, or actuarial roles within general insurance or a similar regulated environment. A natural leadership and team management style.  You will also need to be able to demonstrate the following experience and qualifications;  •    Proficiency in statistical modelling, machine learning, and advanced analytics tools (e.g., Python, R, SAS). •    Have previously used WTW Radar software or similar applications. •    Strong background in data preparation, feature engineering, and algorithm development. •    Demonstrable experience in managing pricing frameworks, controls, and regulatory compliance. •    Proven track record in leading projects and cross-functional teams. •    Excellent communication, stakeholder management, and presentation skills. •    Strong commercial acumen and the ability to translate analytical insights into actionable business recommendations. •    Strategic thinker with a hands-on approach to problem-solving and delivery. •    Meticulous attention to detail, coupled with the ability to see the bigger picture. •    Resilient, adaptable, and open to change in a fast-paced environment. •    Unquestionable integrity, professionalism, and commitment to ethical practice. Regulatory & Compliance Responsibility •    Ensure full compliance with all applicable regulatory and conduct requirements relating to pricing and general insurance. •    Lead the attestation process for pricing practices, preparing and submitting necessary documentation to regulatory bodies. •    Maintain up-to-date knowledge of regulatory developments and industry best practices, embedding these within pricing processes and controls. Desirable: •    Bachelor’s or Master’s degree in Mathematics, Statistics, Data Science, Actuarial Science, Economics, or a related field.
    Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special
    Package Description At Saga, we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues.   BENEFITS AVAILABLE TO ALL COLLEAGUES:  25 days holiday + bank holidays Option to purchase additional leave - 5 extra days Pension scheme matched up to 10% Company performance related annual bonus - Up to 15% Car allowance £4,800 per annum Private medical insurance after 1 years’ service Life assurance policy on joining us, 4 x salary Wellbeing programme Colleague discounts including family discounts on cruises, holidays and insurance Range of reductions and offers from leading retailers, travel groups and entertainment companies Enhanced maternity and paternity leave Grandparents leave Income protection Access to Saga Academy, our bespoke learning platform About the Company Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity. We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.​Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.Job Reference: saga/TP/ /3357 Read Less
  • Senior Data Analyst - Folkestone Hybrid  

    - Folkestone Hybrid
    Salary £60,000 - £65,000 Depending on Experience Senior Data Analyst  ... Read More
    Salary £60,000 - £65,000 Depending on Experience Senior Data Analyst     Salary £60,000 to £65,000 depending on experience  Permanent  Hybrid / Folkestone & London Saga is the most trusted brand for people over 50 in the UK. We have been designing and delivering products and services in this space for decades. We are customer focussed and insight driven, meaning your role in our central function of Analytics & Decision Science has a real impact! As the Senior Data Analyst at Saga, you will play a pivotal role in shaping our data strategy and the development of analytics solutions. Your primary responsibility will be to harness the power of data to extract meaningful insights, inform strategic decisions, and contribute to the overall success of the organisation using machine learning and statistical techniques. We work in a hybrid way at Saga both at home and in the office. When you do come into the office, it’ll be with a real purpose in mind – to meet with your team, to work together, and of course to socialise and celebrate too!  The team get together about once or twice a week in either London or Folkestone. You will need to be in a commutable distance.  
    Role Responsibility As one of our Senior Data Analysts you will be fully accountable for the following areas; •    Data Analysis and Interpretation: Develop and Oversee the analysis of large datasets to identify trends, patterns, and actionable insights relevant to business objectives •    Reporting and visualisation: Develop and deliver clear and impactful reports and visualizations to communicate key findings to stakeholders. Ensure that reports and dashboards are insightful and align with business objectives •    Collaboration with Stakeholders: Working closely with business stakeholders and technical colleagues to understand analytical requirements and integrate insights into existing workflows & applications. Communicating effectively with both technical and non-technical counterparts •    Data Quality and Governance: Ensure the quality and integrity of data used for analysis, implementing and maintaining data governance best practices. Collaborate with IT and data teams to resolve data quality issues •    Agile ways of working: Demonstrate experience in working in an agile environment, participating in sprint planning, and adapting to changing priorities •    Continuous improvement: Stay abreast of industry trends, emerging technologies, and best practices in data analytics. Bring the most relevant ones back to Saga and find ways to implement them to unlock business value
    The Ideal Candidate Working as a Senior Data Analyst at Saga, you will work closely with business stakeholders and SMEs across marketing functions and our business units. You will be passionate about the accuracy of data and insights. Ideally have gained exposure in a Data Analyst role with large customer data sets and can demonstrate the following skills and experience: •    Proven experience in an analytical role, with a track record of successful project delivery •    Can analyse complex data challenges, identify solutions and implement effective strategies •    Strong analytical and quantitative skills, with proficiency in statistical analysis and data visualization tools. •    Experience with analytics tools such as SQL, Python, and Tableau •    Excellent communication skills with the ability to convey complex analytical concepts to both technical and non-technical stakeholders •    Have worked in an agile development environment, with a focus on iterative and collaborative project delivery •    A curious nature, with the drive to learn and master new tech and methods •    Ideally have gained a bachelor’s or master’s degree in a relevant field such as Statistics, Economics, Mathematics of Business Analytics Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special
    Package Description At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues.   BENEFITS AVAILABLE TO ALL COLLEAGUES:  25 days holiday + bank holidays Option to purchase additional leave - 5 extra days Pension scheme matched up to 10% Company performance related annual bonus - Up to 5% Life assurance policy on joining us, 4 x salary Wellbeing programme Colleague discounts including family discounts on cruises, holidays and insurance Range of reductions and offers from leading retailers, travel groups and entertainment companies Enhanced maternity and paternity leave Grandparents leave Income protection Access to Saga Academy, our bespoke learning platform About the Company Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity. We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.​Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.Job Reference: saga/TP/ /3356 Read Less
  • £35,000 per annum + quarterly bonus + fleet vehicle Business Developme... Read More
    £35,000 per annum + quarterly bonus + fleet vehicle Business Development Manager – South (Travel Trade) Salary £35,000 + Quarterly performance-based bonus + Fleet Vehicle    Permanent    Field based across South Region Do you thrive on creating memorable, passionate and professional interactions with your customers? Are you results focused, ensuring that your accounts are performing to the max? Can you educate and motivate our trade customers to #ThinkTitan in their customer interactions? At Titan Travel, we are recruiting for a Business Development Manager to work across our South region. Could this be you? It is an exciting time to join our Trade team at Titan, we have an ambitious growth plan and redefined strategy but also want to keep the customer at the heart of everything we do.  We are looking for a true ambassador to be out in the field to ensure Titan Travel is our travel agent partners first choice to deliver on our mission of being the most trusted touring partner. Titan Travel is a brand owned and operated by Saga Travel Group (UK) Limited, effectively making them sister brands. Saga acquired Titan Travel in 2009, and while they are now part of the same group, Titan Travel continues to operate as a separate, though integrated, entity within the Saga Travel business.  This is a field-based role, where roughly 80% of your time will be on the road meeting with accounts. There will be the expecta tion that you will need to work flexible hours around industry and trade events. Role Responsibility Regional Performance – Excellence Every day. Act as an ambassador for Titan Travel and demonstrate an exceptional level of product / sector knowledge ensuring the brand has an extremely high profile. The opportunity to identify and nurture accounts from the ground up In partnership with the Trade Success Manager you will create, implement and own your call plan to maximise reach in your region. Support the trade inbox where necessary to ensure timely responses.  Identify trade partner training needs and create a plan to address them. Attend all trade events in your region including (but not limited to) TIPTO, ATAS & Travel Gossip. Drive participation in Titan Rewards to drive upsell and focus on business priorities. Help develop training plans alongside Strategic & Business Development Sales Managers. Host Fam trips Maximise engagement through our Facebook page: TITANium, our online Training Program on OTT & our trade communication sign ups Strategic Planning – Make It Happen Analyse your regions weekly, monthly and quarterly account activity and performance, spotting opportunities to improve performance and put in place tangible, measurable action plans that drive results. Drive trade incentives and campaigns Monitor and report on competitor activity in the touring and wider holiday sectors to ensure Titan Travel remains at the forefront of our sector. Flawless Execution – Do the Right Thing / Customer First Deliver on your promises and be the most trust partner to your accounts. Ensure that agreed sales and marketing activity is implemented, tracked and monitored to assess ROI. If it goes wrong, own it and put it right. Structure workload effectively to ensure maximum time with accounts and all administration and support activities are completed effectively and to time. The Ideal Candidate Our ideal Business Development Manager will have 2+ Years background in sales and account management. Experience within a travel agency would be desirable, but we are open to considering candidates across the wider travel industry. Based on the field nature of the role you will need to hold a full driving licence.
    Skills required include : •    Exceptional people management skills, particularly in a flexible/hybrid working environment •    Excellent communication skills, with the ability to quickly form relationships •    Sales driven and commercially savvy •    An eye for identifying commercial opportunities, and the skills to translate this into results •    Ability to partner with other stakeholders and challenge where necessary •    Innovative thinker constantly looking to improve ways of working •    Engaging and inspiring individual, influencing internal and external stakeholders at all levels •    Cost focused, with ability to manage multiple budget lines
    Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special Package Description At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues.   BENEFITS AVAILABLE TO ALL COLLEAGUES:  25 days holiday + bank holidays Option to purchase additional leave - 5 extra days Pension scheme matched up to 10% Company performance related annual bonus Life assurance policy on joining us, 4 x salary Wellbeing programme Colleague discounts including family discounts on cruises, holidays and insurance Range of reductions and offers from leading retailers, travel groups and entertainment companies Enhanced maternity and paternity leave Grandparents leave Income protection Access to Saga Academy, our bespoke learning platform About the Company Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity. We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.​Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.Job Reference: saga/TP/40191/3354 Read Less
  • Port Shore Side Representatives - Portsmouth  

    - Portsmouth
    £14.12 per hour rate (this is inclusive of holiday accrual) Port Shore... Read More
    £14.12 per hour rate (this is inclusive of holiday accrual) Port Shore Side Representatives  £14.12 per hour rate (this is inclusive of holiday accrual) Casual Contract Portsmouth Are you passionate about customer service and have a love for the travel and cruise industry? Look no further, this could be the opportunity for you. This is an exciting opportunity for experienced customer service professionals to join Saga Cruise as the new Port Representative. Within this role you will undertake a range of duties at Portsmouth port, covering all aspects of the embarkation and disembarkation process. You will always maintain a professional manner and constantly work with Saga and its customers’ best interests in mind. You will be expected to develop excellent working relationships, providing customer care to all.  This active role does involve long periods of standing and involves working outside, sometimes in inclement weather. This role is based in Portsmouth. Please note this role is a zero-hour contract, averaging 30 days throughout the year. Role Responsibility Safely and efficiently meet & greet and/or escort customers outbound/inbound from the UK home ports  Assist passengers to locate their luggage in the luggage hall  To undertake other functions at the port including – meeting and greeting guests, check in desk duties, passport processing, escalator, directional and gangway duties, and various other duties as required  Escalate issues as necessary to the Port operations Supervisor at the Port on the day  Attend briefings, training courses and meetings when required  To maximise all opportunities to interact with guests and provide excellent customer service  Ensure that all aspects of the operation are constantly meeting Saga’s expectations in all aspects of quality and guest experience  Ensure all reports and expenses are correctly completed and all paperwork is returned within the specified time scale  To always adhere to company procedures  Be able to undertake all duties and roles as required  The Ideal Candidate Ensure that the Company’s corporate image is maintained to an excellent standard To maintain “a professional and polished approach and presentation at all times” Ability to work as both a member of a team and as an individual Customer service experience  Decision making skills Flexible approach to work Diplomatic skills Organisational skills Administration skills Capability, Knowledge and Experience A good knowledge of Port Operations / Travel Operations Customer service experience Experience within the travel industry Personal Characteristics Approachable Excellent communication skills Enthusiastic Observational Compassionate Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special Package Description About the Company Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity. We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.​Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.Job Reference: saga/TP/40191/3358 Read Less
  • Technology Engineer – SecOps - London Hybrid  

    - London Hybrid
    £50,000 - £55,000 per annum Technology Engineer – SecOps Salary £50,0... Read More
    £50,000 - £55,000 per annum Technology Engineer – SecOps Salary £50,000 to £55,000 depending on experience   9-Month FTC London Hybrid Here at Saga Plc, we are recruiting for an experienced Technology Engineer to join our in-house team to support on some business-critical projects that focus on technology security enhancements across insurance, travel and our partners.  You will be able to step into this role quickly and already be an established and knowledgeable Technology Engineer. You will work closely with our Head of Infrastructure Operations, Lead SecOps Engineer and team of engineers. The team are based from Folkestone 2 days a week with 3 days from home. You’ll have the chance to be involved in some exciting technology transformation projects here. Sometimes our FTC vacancies can lead to a permanent opportunity after the term of contract or even before.  If you are comfortable being hands on with Microsoft 365, Intune, Entra ID, and Exchange Online, helping to keep environments secure, efficient, and future-ready, then this contract is for you.  We work in a hybrid way at Saga both at home and in the office. In this team we work mainly from our London office in Kings Cross and tend to have a pattern of 2-3 days per week. When we do come together as a team, it allows us to grow and learn plus it is a great opportunity to socialise and celebrate too! Role Responsibility Our Technology Engineer will be responsible for the following:  •    To provide technical expertise to support project delivery tasks; implementation of new infrastructure and security functionality to support the Saga business units. •    Develop and maintain technical and process documentation, and ensure all information is accurate and up to date. •    Monitor systems and proactively raise issues to the business and to the technology team where required. •    Initiate and implement technical change requests where required to support business projects or to resolve incidents, communicating progress to both internal and external stakeholders. •    Provide technical support to incidents raised by the business and ensure these are resolved within target resolution times. •    Research and apply the required security remediation and vulnerability management activities when required and within expected timescales. The Ideal Candidate We are keen to speak with Tech Engineers from large organisations or MSP’s who have exposure to technology infrastructure in a customer facing organisations.  Candidates will need to demonstrate these key skills and meet the criteria below:  Microsoft 365 administration - strong knowledge of Intune, Exchange Online, including license management, security and compliance configuration and general product administration within the Microsoft 365 Admin Center. Microsoft Entra - strong knowledge of Entra ID (Azure Active Directory) architecture, configuration and management. Experience with conditional access policies, MFA, SSO and application integrations. Automation and scripting - proficiency in PowerShell for automation of M365 and Entra tasks. Troubleshooting and support - advanced troubleshooting of authentication, access and service issues across M365 and Entra. Candidates will ideally have;    Knowledge and understanding of RBAC, privileged identity management (PIM) and Just-In-Time access. Experience with monitoring and reporting tools. Experience of maintaining and administering SharePoint Online, Teams and OneDrive. Microsoft 365 security and compliance knowledge - implementing and managing security controls, including DLP, MIP, and Defender for Office 365. Understanding of compliance features (eDiscovery, retention policies, auditing). Other relevant Microsoft certifications (e.g., Azure Administrator Associate, Security Engineer Associate) are desirable. Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special Package Description At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues.   BENEFITS AVAILABLE TO ALL COLLEAGUES:  25 days holiday + bank holidays Option to purchase additional leave - 5 extra days Pension scheme matched up to 10% Company performance related annual bonus - Up to 5% Life assurance policy on joining us, 4 x salary Wellbeing programme Colleague discounts including family discounts on cruises, holidays and insurance Range of reductions and offers from leading retailers, travel groups and entertainment companies Enhanced maternity and paternity leave Grandparents leave Income protection Access to Saga Academy, our bespoke learning platform About the Company Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity. We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.​Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.Job Reference: saga/TP/56250/3361 Read Less
  • Marketing Executive 12 Month FTC  

    - Folkestone
    Job Introduction Marketing Executive 12 Month FTCSalary £26,000 - £30,... Read More
    Job Introduction Marketing Executive 12 Month FTCSalary £26,000 - £30,000 Full Time - 35 hours per weekHybrid role – Home / Hub working*We are seeking a Marketing Executive to join our dynamic Saga Insurance business unit. This role is pivotal in driving the delivery of our performance marketing strategy and achieving key commercial targets.In this hands-on position, you will support the Performance Marketing team in executing highly effective acquisition campaigns that contribute directly to the commercial success of the Saga Insurance product portfolio. Working closely with Performance Marketing Leads, you will help manage day-to-day acquisition activity, oversee performance agencies, and coordinate the production of marketing content.As Saga continues its transformation journey, this role will play an instrumental part in driving growth through a data-driven, test-and-learn approach. You will collaborate across teams to implement a performance roadmap focused on continuous optimisation and innovation. Success in this position will rely on your ability to combine analytical insight with creative problem-solving in a fast-paced, results-driven environment.*Hybrid working, your allocated Hub will be London, King's Cross or Folkestone, Enbrook. You will need to be willing to commute to the London and Folkestone hubs as required, typically 1-2 times a month. Travel to locations that are not your base hub is expensed. Role Responsibility Support the day-to-day delivery of digital acquisition activities across paid search (PPC), paid social, programmatic, and affiliate channels to ensure KPIs and commercial targets are achieved.Manage the circulation and approval process for internal marketing materials.Coordinate the supply of approved creative assets to media agencies and support quality assurance across paid search, paid social, display, native, and press channels.Assist with annual website article renewals and content updates to maintain relevance and accuracy.Support reporting and performance analysis of online marketing channels using multiple data sources and market insights, including Google Trends, Adobe Analytics, SA360, and SEMrush.Collaborate with the E-commerce team to deliver regular performance deep dives, shaping a data-driven roadmap for campaign optimisation and new initiatives.Work closely with the wider marketing, product, and creative teams to align messaging and customer value propositions throughout the customer journey, reflecting Saga’s core brand message, “Experience is Everything.”Contribute to wider business initiatives and projects, including developing new campaign proposals, supporting product launches, and assessing the performance impact of regulatory changes.Ensure all customer-facing communications and propositions are fully compliant and adhere to the Marketing Approvals Process. The Ideal Candidate You’ll bring a strong blend of analytical ability, commercial awareness, and creative thinking, with working experience in performance or digital marketing. You’re motivated by results, thrive in a fast-paced environment, and can turn data and insight into actionable marketing strategies.Demonstrated success in a performance or digital marketing role.Experience coordinating multi-channel campaigns across PPC, display, affiliates, and social media.Strong analytical skills, with experience using reporting platforms such as Google Analytics or Adobe Analytics.Working knowledge of Google Ads, Facebook Business Manager, and/or programmatic networks is highly advantageous.Excellent communication skills, with the ability to align business goals and customer needs into a clear, actionable digital marketing roadmap.Experience within the Financial Services sector is desirable.Flexible and adaptable, able to respond quickly to change and new opportunities.Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special Package Description At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues. BENEFITS AVAILABLE TO ALL COLLEAGUES: 25 days holiday + bank holidaysOption to purchase additional leave - 5 extra daysPension scheme matched up to 10%Company performance related annual bonus - Up to 5%Life assurance policy on joining us, 4 x salaryWellbeing programmeColleague discounts including family discounts on cruises, holidays and insuranceRange of reductions and offers from leading retailers, travel groups and entertainment companiesEnhanced maternity and paternity leaveGrandparents leaveIncome protectionAccess to Saga Academy, our bespoke learning platform Read Less
  • Senior Data Analyst  

    - Folkestone
    Job Introduction Senior Data Analyst Salary £60,000 to £65,000 dependi... Read More
    Job Introduction Senior Data Analyst Salary £60,000 to £65,000 depending on experience Permanent Hybrid / Folkestone & LondonSaga is the most trusted brand for people over 50 in the UK. We have been designing and delivering products and services in this space for decades. We are customer focussed and insight driven, meaning your role in our central function of Analytics & Decision Science has a real impact!As the Senior Data Analyst at Saga, you will play a pivotal role in shaping our data strategy and the development of analytics solutions. Your primary responsibility will be to harness the power of data to extract meaningful insights, inform strategic decisions, and contribute to the overall success of the organisation using machine learning and statistical techniques.We work in a hybrid way at Saga both at home and in the office. When you do come into the office, it’ll be with a real purpose in mind – to meet with your team, to work together, and of course to socialise and celebrate too! The team get together about once or twice a week in either London or Folkestone. You will need to be in a commutable distance. Role Responsibility As one of our Senior Data Analysts you will be fully accountable for the following areas;• Data Analysis and Interpretation: Develop and Oversee the analysis of large datasets to identify trends, patterns, and actionable insights relevant to business objectives• Reporting and visualisation: Develop and deliver clear and impactful reports and visualizations to communicate key findings to stakeholders. Ensure that reports and dashboards are insightful and align with business objectives• Collaboration with Stakeholders: Working closely with business stakeholders and technical colleagues to understand analytical requirements and integrate insights into existing workflows & applications. Communicating effectively with both technical and non-technical counterparts• Data Quality and Governance: Ensure the quality and integrity of data used for analysis, implementing and maintaining data governance best practices. Collaborate with IT and data teams to resolve data quality issues• Agile ways of working: Demonstrate experience in working in an agile environment, participating in sprint planning, and adapting to changing priorities• Continuous improvement: Stay abreast of industry trends, emerging technologies, and best practices in data analytics. Bring the most relevant ones back to Saga and find ways to implement them to unlock business value The Ideal Candidate Working as a Senior Data Analyst at Saga, you will work closely with business stakeholders and SMEs across marketing functions and our business units. You will be passionate about the accuracy of data and insights. Ideally have gained exposure in a Data Analyst role with large customer data sets and can demonstrate the following skills and experience:• Proven experience in an analytical role, with a track record of successful project delivery• Can analyse complex data challenges, identify solutions and implement effective strategies• Strong analytical and quantitative skills, with proficiency in statistical analysis and data visualization tools.• Experience with analytics tools such as SQL, Python, and Tableau• Excellent communication skills with the ability to convey complex analytical concepts to both technical and non-technical stakeholders• Have worked in an agile development environment, with a focus on iterative and collaborative project delivery• A curious nature, with the drive to learn and master new tech and methods• Ideally have gained a bachelor’s or master’s degree in a relevant field such as Statistics, Economics, Mathematics of Business AnalyticsSaga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special Package Description At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues. BENEFITS AVAILABLE TO ALL COLLEAGUES: 25 days holiday + bank holidaysOption to purchase additional leave - 5 extra daysPension scheme matched up to 10%Company performance related annual bonus - Up to 5%Life assurance policy on joining us, 4 x salaryWellbeing programmeColleague discounts including family discounts on cruises, holidays and insuranceRange of reductions and offers from leading retailers, travel groups and entertainment companiesEnhanced maternity and paternity leaveGrandparents leaveIncome protectionAccess to Saga Academy, our bespoke learning platform Read Less

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