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  • Coordinator, Purchasing  

    RWS Global
    - Milton Keynes
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    JOB DETAILS Job Title:   Coordinator, Purchasing Reports To:  Manager,... Read More
    JOB DETAILS Job Title:   Coordinator, Purchasing Reports To:  Manager, Purchasing Working Hours:  Normal office hours are 09:30 to 17:30, Monday – Thursday, 09:30 to 17:00 Friday  Place of Work:  UK HQ, Mill Court, Milton Keynes, Buckinghamshire MK12 5EU In Office Days:  Monday,Tuesday & Thursday with Wednesday & Fridays being work from home Other:  Full Time / Mobile ABOUT RWS GLOBAL RWS Global is the world leader in groundbreaking live moments across entertainment and sports, creating customized guest experiences spanning theatrical productions, live events, immersive destinations, multimedia and consumer products.   RWS Global is headquartered in New York, London, Cincinnati, Shanghai, Orlando, Sydney and Riyadh with dedicated RWS Studios in NYC and the UK to serve its vast talent pipeline and client base. With a focus on entertainment and sports experiences, RWS Global serves major brands and corporations, theaters, cruise lines, sports properties, live venues, parks, resorts and more. Offering end-to-end services from ideation to operations, RWS Global’s team of world-class designers, creators, producers and visionary talent provide unrivaled scale, producing over one million live moments every day and employing over 8,000 individuals and performers worldwide.     The RWS Global roster of clients includes Apple, Azamara, The Coca-Cola Company, Commonwealth Games, Crayola, Europa-Park Resort, Ferrari World Abu Dhabi, FIFA, The FRIENDS™ Experience by Original X Productions, Hard Rock Resorts, Hershey Entertainment & Resorts, Holland America Line, Iberostar Hotels & Resorts, International Cricket Council, Invictus Games, Lionsgate, Merlin Entertainments, MSC Cruises, NFL, Six Flags, Space Center Houston, TUI Group, Vera Wang, Warner Bros., Disney’s The Lion King on Broadway, Chicago the Musical, Christmas Spectacular Starring the Radio City Rockettes and more. For more information, visit rwsglobal.com.  JOB SUMMARY  Based at our Milton Keynes headquarters, the Purchasing Coordinator sits within the Global Procurement team and reports into the Purchasing Manager, playing a key role in supporting project delivery across the business. With a primary focus on UK‑based projects, the role is responsible for sourcing suppliers, managing purchasing activity, and negotiating competitive commercial terms to drive cost savings and best value outcomes. In addition, the Purchasing Coordinator will support purchasing and procurement activities across our wider group of entities, working collaboratively with stakeholders to ensure all activity aligns with global procurement strategy, policies, and standards. KEY TASKS Role & Responsibilities: Lead day to day purchasing activities, including raising and managing purchase orders in line with approved budgets and procurement policies Take ownership of purchasing tasks, demonstrating strong organisation, attention to detail, and accountability Source, evaluate, and onboard suppliers to support project and business requirements, with a strong focus on UK based projects Negotiate competitive pricing, payment terms, and commercial conditions to deliver best value and drive cost savings across projects Identify cost‑saving opportunities and support continuous improvement initiatives within purchasing activities Work closely with project teams and internal stakeholders to understand requirements and ensure timely purchasing support Monitor supplier performance, order progress, and delivery commitments, escalating risks or issues where required Ensure all purchasing activity complies with global procurement strategy, governance, and internal controls Support procurement activity across other global entities as needed, ensuring consistency and alignment across the group Maintain accurate purchasing records, contracts, and supplier information within procurement systems Build and maintain effective working relationships with suppliers and internal stakeholders to support long‑term value Contribute positively to the effectiveness and continuous improvement of the Global Procurement team Qualifications & Skills: Genuine interest in building a career in purchasing and procurement Understanding of purchasing principles and commercial concepts, with a willingness to learn sourcing and negotiation skills Ability to support supplier sourcing activities and assist with commercial discussions to achieve best value Awareness of purchase order processes, approvals, and procurement controls (training will be provided where needed) Highly organised, with the ability to manage multiple tasks, priorities, and deadlines Strong attention to detail and accuracy, particularly when working with purchasing data and documentation Clear and confident communication skills, with the ability to work effectively with suppliers and internal stakeholders Proactive and solution‑focused mindset, with an interest in identifying efficiencies and cost‑saving opportunities Ability to work independently while also contributing as part of a global procurement team Good working knowledge of Microsoft Office applications, particularly Excel Studying towards, or interest in pursuing, a qualification in Procurement, Supply Chain, Business, or a related field  Experience: Previous experience in an administrative, purchasing, procurement, or commercial support role job Exposure to supplier interactions, order processing, or supporting purchasing activities (desirable) Experience raising or supporting purchase orders, invoices, or approvals within a system or spreadsheet environment (desirable) Experience supporting multiple tasks or projects simultaneously in a structured environment Experience working with internal stakeholders such as project teams, finance, or operations (desirable) Basic understanding of cost control, budgeting, or value‑focused decision‑making (desirable) Experience following processes, controls, and approval frameworks (desirable) Any experience within a project‑based, fast‑paced, or multi‑department environment (desirable) Experience within a global or multi‑entity organisation (advantageous but not required) Company Benefits: Competitive Salary Company Pension 25 days paid holiday excluding Bank Holidays Paid parental leave Computer (Mac/Windows) Company Phone Allowance Flexible working (office/remote) Employee Assistance and Wellbeing Programme Childcare Support Policy Employer Sponsored Vision Programme Please Note: While this is intended to be an accurate description of the job, this is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the position, and may require that other or different tasks be performed as necessary and assigned. DIVERSITY AND INCLUSION STATEMENT: DIVERSE IS WHO WE ARE Way more than a box to check, diversity is core to RWS Global culture. We value it, promote it, protect it and hire it. All differences are welcome here. We know for a fact that each employee’s individual background, life experiences, knowledge, self-expression, and capabilities are a contribution to our culture, as well as our reputation and achievements. So, bring all of who you are, no questions asked.  Powered by JazzHR Read Less
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  • Senior Manager, Client Services (Maternity cover)  

    RWS Global
    - Milton Keynes
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    JOB DETAILS Job Title:                   Senior Manager, Client Servic... Read More
    JOB DETAILS Job Title:                   Senior Manager, Client Services (Maternity cover) Working Hours:     Normal office hours are 08:30 to 16:30, Monday – Friday Place of Work:        UK HQ, Mill Court, Milton Keynes, Buckinghamshire MK12 5EU Other:                       Maternity Cover JOB SUMMARY Located at our office in Milton Keynes, the Senior Manager, Client Services will be responsible for managing and growing existing client accounts within the Retail Department. This role serves as a primary point of contact between RWS Global and its clients, ensuring strong partnerships, effective communication and high levels of customer satisfaction. The Senior Manager, Client Services will work closely with the internal Retail team and clients to present product collections annually/seasonally, negotiate orders, and identity opportunities to increase sales and expand distribution.  In this role, the Senior Manager, Client Services oversees the full retail process, including account planning, order management, inventory monitoring, and performance analysis. They collaborate with internal teams such as New Product Development, Design, Finance and Logistics teams to ensure a smooth production and timely delivery of goods.  The ideal candidate combines strong relationship management, sales, and analytical skills with a deep understanding of the retail and wholesale business. They must be highly organised, commercially focused and capable of managing multiple accounts while delivering strategic growth for RWS Global. KEY TASKS Role & Responsibilities: Client Services – Manage, build and maintain relationships with clients. Act as main point of contact between RWS Global and their clients. Conduct weekly meetings, calls, in person visits with existing clients. Producing client specific critical paths to ensure timelines throughout the year are maintained via RWS Global and the client. Review previous merchandise sales/performance and brief in to the New Product Development & Design team product briefs for growth and innovation. Present new retail proposals to clients in person/online. Drive reorders and new orders. Produce in-depth handovers for the New Product Development and Design team to ensure a smooth production and delivery of goods. Ensure high levels of customer satisfaction and long-term partnerships. Financials – Be responsible for managing client product costs via internal client cost sheets. Negotiate pricing, contracts and terms per client to achieve or exceed monthly sales targets. Identify multi year deals and negotiate with client. Benchmark competitors and identify market opportunities. Commercial Analysis – produce ad-hoc sales reports as required, reconcile projected product margins with our actual spend to give the department full visibility of the actualised margins. Using commercial data to identity opportunities, risks, summarise commercial performance, and make recommendations accordingly for our clients.  Financial Reconciliation – stock reconciliation via packing lists and POD’s are checked against confirmed order before goods leave factories, ensure final client invoices match the packing list quantities delivered. Tracking client deposits and invoices to ensure money is received within a timely manner for the department.  Operational Processes – raise factory orders, process client sales orders/invoices, input product information within RWS Global’s internal project management system, SDN deliveries, complete stock/financial reconciliations Qualifications & Skills: Must have excellent Excel skills – as a minimum, must be very comfortable with advanced formulae  Outstanding numerical skills Strong communication skills – this role will need to work closely with the Finance team and wider Retail team, so it’s important the successful candidate is able to communicate effectively across the team and articulates themselves well Commercial awareness Excellent attention to detail Experience: Must have Retail Head Office experience Experience of Client Services / Account Management is essential Finance-related experience would be advantageous Company Benefits: Competitive Salary Company Pension 25 days paid holiday excluding Bank Holidays Paid parental leave & childcare support policy Computer (Mac/Windows) Mobile phone allowance Flexible working (office/remote) Employee Assistance and Wellbeing Program Employer Sponsored Vision Program Please Note: While this is intended to be an accurate description of the job, this is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the position, and may require that other or different tasks be performed as necessary and assigned. DIVERSITY AND INCLUSION STATEMENT:  DIVERSE IS WHO WE ARE Way more than a box to check, diversity is core to RWS Global culture. We value it, promote it, protect it and hire it. All differences are welcome here. We know for a fact that each employee’s individual background, life experiences, knowledge, self-expression, and capabilities are a contribution to our culture, as well as our reputation and achievements. So, bring all of who you are, no questions asked.  Powered by JazzHR Read Less
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  • Executive Assistant  

    RWS Global
    - Milton Keynes
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    JOB DETAILS  Job Title:                 Executive Assistant Reports To... Read More
    JOB DETAILS  Job Title:                 Executive Assistant Reports To:           Chief Operating Officer  Working Hours:    Normal office hours are 09:30 to 17:30, Monday – Thursday, 09:30 to 17:00 Friday Due to the nature of supporting a senior executive, flexibility outside these hours may  occasionally be required.  Place of Work:      UK HQ, Mill Court, Milton Keynes, Buckinghamshire MK12 5EU  Other:                     In Office: Monday, Tuesday, Thursday                                   International Travel – Valid Passport Required | Right to Work: United Kingdom    ABOUT RWS GLOBAL  RWS Global is the world leader in groundbreaking live moments across entertainment and sports, creating customized guest experiences spanning theatrical productions, live events, immersive destinations, multimedia and consumer products.  RWS Global is headquartered in New York, London, Cincinnati, Shanghai, Orlando, Sydney and Riyadh with dedicated RWS Studios in NYC and the UK to serve its vast talent pipeline and client base. With a focus on entertainment and sports experiences, RWS Global serves major brands and corporations, theaters, cruise lines, sports properties, live venues, parks, resorts and more. Offering end-to-end services from ideation to operations, RWS Global’s team of world-class designers, creators, producers and visionary talent provide unrivaled scale, producing over one million live moments every day and employing over 8,000 individuals and performers worldwide.    The RWS Global roster of clients includes Apple, Azamara, The Coca-Cola Company, Commonwealth Games, Crayola, Europa-Park Resort, Ferrari World Abu Dhabi, FIFA, The FRIENDS™ Experience by Original X Productions, Hard Rock Resorts, Hershey Entertainment & Resorts, Holland America Line, Iberostar Hotels & Resorts, International Cricket Council, Invictus Games, Lionsgate, Merlin Entertainments, MSC Cruises, NFL, Six Flags, Space Center Houston, TUI Group, Vera Wang, Warner Bros., Disney’s The Lion King on Broadway, Chicago the Musical, Christmas Spectacular Starring the Radio City Rockettes and more. For more information, visit rwsglobal.com.   JOB SUMMARY  The Executive Assistant to the Chief Operating Officer is a highly trusted partner responsible for managing the day-to-day operational rhythm of the COO. This role requires exceptional organization, discretion, and communication skills while operating at the center of a fast-moving global business.  The Executive Assistant acts as an extension of the COO, preparing high-impact presentations, managing complex schedules, and ensuring priorities are executed efficiently. The role also includes personal support responsibilities that enable the COO to remain focused on leadership, strategy, and company growth.  This individual must be proactive, technologically savvy, and comfortable working across both corporate and creative environments. They will represent the COO internally and externally with professionalism, confidence, and energy that reflects the culture of RWS Global.  KEY TASKS  Executive Support and Calendar Management  Manage and optimize the COO’s complex calendar, ensuring strategic prioritization of meetings and commitments  Coordinate internal and external meetings across global time zones  Prepare meeting materials, agendas, and follow-up action items  Maintain awareness of key company initiatives and priorities to proactively support the COO  Cross-Department Coordination  Serve as a central coordination point between the COO and departments across the organization  Track follow-ups and ensure communication flows efficiently across teams  Assist with project coordination and operational communications on behalf of the COO  Represent the COO professionally in interactions with internal teams, clients, and partners  Presentation and Meeting Preparation  Design high-quality presentations for executive meetings, client presentations, leadership events, and board meetings  Prepare briefing materials, talking points, and research to support executive meetings  Ensure the COO is prepared with clear information, schedules, and supporting documentation  Technology and Digital Presence  Manage the COO’s social media presence including LinkedIn, Instagram and other relevant platforms   Support digital communication and brand alignment with company messaging  Utilize modern productivity tools, AI platforms, and digital systems to improve efficiency and organization  Event and Public Representation Support  Support preparation for industry events, conferences, leadership meetings, and client engagements  Assist with logistics and coordination related to media appearances or speaking engagements  Represent the office of the COO with professionalism in both formal and informal settings  Personal Executive Support  Coordinate select personal scheduling including appointments and household services  Manage logistical tasks such as vehicle servicing, travel coordination, and personal errands including pet daycare drop-offs and pickups when required  Assist with personal calendar management where required to ensure overall schedule efficiency  Qualifications & Skills:  Exceptional organizational and time-management abilities  Advanced PowerPoint and presentation design skills  Strong written and verbal communication skills  High level of professionalism and discretion when handling confidential information  Strong technical aptitude and comfort using modern productivity tools and AI technologies  Ability to anticipate needs and solve problems proactively  Comfortable operating in fast-paced environments with shifting priorities  Strong interpersonal skills and ability to engage confidently with executives, clients, and team members  Positive, energetic personality aligned with a creative and entrepreneurial company culture    Experience:  2 to 5 years of experience supporting senior executives in an Executive Assistant type role   Experience managing complex calendars and executive workflows  Demonstrated experience preparing executive-level presentations and meeting materials  Experience working in fast-paced, creative, entertainment, media, or global business environments preferred  Familiarity with AI tools, digital collaboration platforms, and productivity software is a strong advantage  Company Benefits:  Competitive Salary  Company Pension  25 days paid holiday excluding Bank Holidays  Paid parental leave  Computer (Mac/Windows)  Company Phone Allowance  Flexible working (office/remote)  Employee Assistance and Wellbeing Programme  Childcare Support Policy  Employer Sponsored Vision Programme  Please Note: While this is intended to be an accurate description of the job, this is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the position, and may require that other or different tasks be performed as necessary and assigned.    DIVERSITY AND INCLUSION STATEMENT:   DIVERSE IS WHO WE ARE  Way more than a box to check, diversity is core to RWS Global culture. We value it, promote it, protect it and hire it. All differences are welcome here. We know for a fact that each employee’s individual background, life experiences, knowledge, self-expression, and capabilities are a contribution to our culture, as well as our reputation and achievements.  So, bring all of who you are, no questions asked.  Powered by JazzHR Read Less
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  • Technician, General Events  

    RWS Global
    - Alton
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    JOB DETAILS Job Title: Technician, General Events Reports To : Manager... Read More
    JOB DETAILS Job Title: Technician, General Events Reports To : Manager, Technical Implementation Working Hours: Standard office hours inc. weekend work & flexibility when required Place of Work : Alton Towers, Farley Ln, Alton, Stoke-on-Trent ST10 4DB Other : Full Time ABOUT RWS GLOBAL RWS Global is the world leader in groundbreaking live moments across entertainment and sports, creating customized guest experiences spanning theatrical productions, live events, immersive destinations, multimedia, consumer products and more. RWS Global is headquartered in New York, London, Cincinnati, Shanghai, Orlando and Sydney with dedicated RWS Studios in NYC and the UK to serve its vast talent pipeline and client base. With a focus on entertainment and sports experiences, RWS Global serves major brands and corporations, theaters, cruise lines, sports properties, live venues, parks, resorts and more. Offering end-to-end services from ideation to operations, RWS Global’s team of world-class designers, creators, producers and visionary talent provide unrivaled scale, producing over one million live moments every day and employing over 8,000 individuals and performers worldwide. The RWS Global roster of clients includes Apple, Azamara, The Coca-Cola Company, Commonwealth Games, Crayola, Europa-Park Resort, Ferrari World Abu Dhabi, The FRIENDS™ Experience by Original X Productions, Hard Rock Resorts, Hershey Entertainment & Resorts, Holland America Line, Iberostar Hotels & Resorts, International Cricket Council, Invictus Games, Lionsgate, MSC Cruises, Roompot, Rugby World Cup, Six Flags, Space Center Houston, TUI Group, Vera Wang, Warner Bros., Disney’s The Lion King on Broadway, Chicago the Musical, Christmas Spectacular Starring the Radio City Rockettes and more. For more information, visit rwsglobal.com.  JOB SUMMARY To support and be a key point of contact for the day-to-day technical operation and maintenance of RWS Global events & experiences product, including daily power up/down, show operation, maintenance, fault finding, record keeping, compliance, and monitoring of all RWS Global events technical systems and other associated equipment installed and used within shows, walk through attractions, and any other RWS Global experiences. Ensuring that all technical elements are operated and maintained in compliance with health and safety and legal requirements, company policies and procedures, along with industry best practice at all times. To complete necessary compliance paperwork and documentation during routine and unplanned system operation and maintenance. To react swiftly to unforeseen scenarios or system faults and utilise previous experience and knowledge to fault find, diagnose, repair, or replace equipment as needed to always maintain maximum system reliability and availability. To make suggestions as appropriate for system improvements and upgrades. To take ownership of all areas of control continually striving to innovate and deliver excellent experiences to our clients and their guests. KEY TASKS Role & Responsibilities: Follow all production deadlines. If a deadline cannot be met, provide written notice to the Manager, Technical Implementation Ensure all work complies with safety regulations (Health and Safety at Work Act 1974, and all applicable local and international regulations).  Maintain compliance with all RWS Global and client policies, including codes of conduct, and travel/dress guidelines.  Complete all duties and services to the satisfaction of the Company and the Client.  Assist with overall production, technical, and documentation needs as reasonably requested.  Attend required meetings, including creative meetings, production meetings, rehearsals, and walkthroughs as required.  Create and maintain professional relationships with the Client, vendors, and contractors, ensuring all interactions meet RWS Global standards.  Wear a company uniform when requested during on-site periods.  Perform site inspections, attend workshops, and support changes as requested.  Coordinate and collaborate with all RWS Global teams and departments (scenic, lighting, audio, video, costume, etc.) to support seamless production execution.  Communicate effectively with vendors, contractors, and technical personnel for safe and professional execution of the project.  Train venue personnel in maintenance and operation of systems for ongoing use post-installation.  Perform all aspects of install and strike in accordance with industry standards and safety best practices.  Install, wire, and de-rig technical equipment as required, both indoors and outdoors.  Troubleshoot and assess all technical systems (lighting, audio, video, projection, rigging, power, lifts, tools, special effects, etc.).  Carry out routine maintenance and system checks as required to ensure safe and reliable operation.  Champion high standards in technical system installation, operation, and safety.  Support the creation and execution of maintenance schedules, monitor milestones, and report progress to management.  Maintain detailed compliance and fault documentation and respond swiftly to issues to minimize impact on performance or guest experience.  Review show reports and technical feedback to proactively address technical issues.  Deliver cost-effective and innovative solutions to technical challenges.  Liaise with third-party contractors for system installation and ensure thorough knowledge transfer.  Use technical expertise to support system fault finding, troubleshooting, and continuous improvement.  Share best practices and collaborate across departments to support overall production goals.  Act as a health and safety role model; promote and enforce a safety-first culture.  Train team members on system operation and maintenance, developing detailed training documentation where needed.  Contribute to a positive and professional working environment that supports learning and excellence Qualifications & Skills:  In-depth knowledge and training in entertainment industry technical systems, including lighting, audio, video, show control, electronics, and effects equipment.  Working knowledge, training in, or general understanding of entertainment industry electrical systems including BS7909 and/or BS7671.  Working knowledge, training in, or general understanding of industry specific health and safety legislation.  Working knowledge of ethernet/IP network-based entertainment technical control systems and IT networking protocols. Knowledge of the following systems – QSys, Medialon, Chroma-Q Vista, Chamsys, Q Lab, Digico/Behringer Digital Mixing Desks is desirable.  Working knowledge of entertainment control system protocols such as TCP/UDP, MIDI, Artnet/RDM, Q-LAN, Dante, RS232/485, SMPTE etc.  Electronic/AV System installation experience and techniques.  Planning, scheduling, and time management skills.  IPAF/PASMA Qualified.  Forklift/Telehandler Training.  Experience:   Proven experience and supervision of crews with varying levels of skill across all phases of production.  An extensive knowledge of safe construction and rigging practices in the theatrical and event production field.  Knowledge of all technical elements associated with commercial and theatrical lighting, audio, and video production systems and installation.  Knowledge of festive lighting products, installation techniques, hardware specifications, and experience with low voltage systems and installation.  Expertise with power tools, ladders, basic machinery, aerial work platforms, electricity, and all applicable UK Health and Safety Standards  Proven technical and mechanical skills, including experience with rigging, basic scenic construction techniques, and standard materials used in the entertainment and construction industries.  Familiarity with pneumatics, automation systems, and portable power distribution.   Experience creating instruction/operation manuals for users with various levels of technical understanding.  Excellent verbal communication and interpersonal skills with the ability to quickly develop trusting, productive relationships with clients, vendors, staff, and all partners.  Valid UK Full driver’s license and current passport required.  Self-motivation with the ability to work independently.  Comfortability operating heavy equipment and hand tools while onsite, as well as standing for long periods of time, but often kneeling, bending, laying down, and working at heights.  Company Benefits:  Competitive Salary including specified amount of paid overtime Company Pension  25 days paid holiday excluding Bank Holidays  Paid parental leave  Computer (Mac/Windows)  Company Phone Allowance  Flexible working (office/remote)  Employee Assistance and Wellbeing Programme  Childcare Support Policy  Employer Sponsored Vision Programme DIVERSITY AND INCLUSION STATEMENT: DIVERSE IS WHO WE ARE  Way more than a box to check, diversity is core to RWS Global culture. We value it, promote it, protect it and hire it. All differences are welcome here. We know for a fact that each employee’s individual background, life experiences, knowledge, self-expression, and capabilities are a contribution to our culture, as well as our reputation and achievements.  So, bring all of who you are, no questions asked. Powered by JazzHR Read Less
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  • MSC | Deck Track - Performer Support (Aerial)  

    RWS Global
    Apply Now
    About RWS Global RWS Global is the world leader in groundbreaking live... Read More
    About RWS Global RWS Global is the world leader in groundbreaking live moments across entertainment and sports, creating customized guest experiences spanning theatrical productions, live events, immersive destinations, multimedia, consumer products and more.  RWS Global is headquartered in New York, London, Cincinnati, Shanghai, Orlando, Sydney and Riyadh with dedicated RWS Studios in NYC and the UK to serve its vast talent pipeline and client base. With a focus on entertainment and sports experiences, RWS Global serves major brands and corporations, theaters, cruise lines, sports properties, live venues, parks, resorts and more. Offering end-to-end services from ideation to operations, RWS Global’s team of world-class designers, creators, producers and visionary talent provide unrivaled scale, producing over one million live moments every day and employing over 8,000 individuals and performers worldwide.  The RWS Global roster of clients includes Apple, Azamara, The Coca-Cola Company, Commonwealth Games, Crayola, Europa-Park Resort, Ferrari World Abu Dhabi, The FRIENDS™ Experience by Original X Productions, Hard Rock Resorts, Hershey Entertainment & Resorts, Holland America Line, Iberostar Hotels & Resorts, International Cricket Council, Invictus Games, Lionsgate, MSC Cruises, Roompot, Rugby World Cup, Six Flags, Space Center Houston, TUI Group, Vera Wang, Warner Bros., Disney’s The Lion King on Broadway, Chicago the Musical, Christmas Spectacular Starring the Radio City Rockettes and more. For more information, visit rwsglobal.com. About the role… The Deck Track – Performer Support (Aerial) position will under the supervision of the Venue Manager. Will be responsible for the safe setup, use and maintenance of all rigging equipment used by cast and crew within the venue, inspections and troubleshooting of all venue automation and aerial equipment, as well as participating in all sets/strikes in the venues. What’s expected… Ensure the safe setup, use and maintenance of all rigging equipment, scenic elements used by cast and crew during performances, rehearsals, training, and maintenance. Operate rigging and aerial equipment during performances and rehearsals. Including but not limited to operating automation consoles, assisting performers into harnesses and aerial apparatuses during shows, connecting harnesses to rigging points, performing spotting duties. Complete daily inspections and pre-checks of all rigging and flying equipment, including motors, winches, cables, hardware, apparatus, and harnesses. Complete pre- and post-show duties, inspections, and checks for each performance, and rehearsal; ensuring all equipment and show elements are safely stored. Assist the Venue Manager in completing reports by notifying them of any issues that arise, especially when pertaining to rigging and aerial gear. Complete inventories and equipment maintenance as required and set forth by RWS and Venue Management. Basic knowledge of TAIT automation programs is a plus. Should have basic knowledge in, audio play back and mixing, lighting and video playback, running a stage deck track including moving set pieces, helping with quick changes, etc. Work with a team to effectively troubleshoot and report issues with all technical equipment as they arise, in addition but not limited to report issues with rigging and flying equipment. Follow all reporting procedures set for by RWS and venue management. Operate equipment, in addition but not limited to aerial equipment, during rehearsals and special events in the venue as needed. Assist with overall production needs as reasonably requested. As well as pitch in with other production related duties as necessary. This includes but is not limited to general maintenance for technical equipment, and scenic and prop elements. Preset, run and strike all events taking place in RWS venues. Play an active role in cast changeovers and installations of new programming. Knowing that during these periods of time work hours will increase while remaining in line with ILO and Maritime law. Keep a working knowledge of the other RWS Entertainment Technicians’ show tracks and duties to be able to cover when needed. Communicate professionally with Venue Manager, cast, technicians, and onboard maintenance teams. Please Note: While this is intended to be an accurate description of the job, this is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the position, and may require that other or different tasks be performed as necessary and assigned. What you bring… Have a valid passport not expiring with in 6 months past the length of the contract. Have or the ability to obtain visas required given the sailing itinerary of the ship. Ability to complete the MSC required pre-employment medical screening, including comprehensive vaccination requirements.• Proof of vaccination against COVID-19 (or proof of exemption) will be required.  Bachelor’s degree in theatre (production or technical) or 3 years of in field experience required. Excellent communication and time management skills, as well as work ethic and attitude Fluency in spoken and written English. Knowledge and understanding of other languages a plus. Operational knowledge of technical equipment inclusive of rigging, sound, lighting, video, andautomation. Ability to analyze and evaluate the need for technical support for various events and performances. Cruise Line or Touring Experience suggested, but not required. Ability to stay professional in high stress situations working under tight deadlines, while still accomplishing daily work and producing and maintaining a high-level product. Ability to communicate with multiple departments onboard, understanding how the entertainment teamfolds into the bigger operation. Willingness to lend a hand even when asked to do something out of your direct scope of work. This includes a willingness to learn new skills when asked if it will better the team as a greater whole. Ability to think on your feet and jump in quickly to help when needed.•\ Ability to work seven (7) days per week for periods of up to 6 to 8-months at a time. Comfortable working in across multiple venues, learning multiple tracks for running shows and events as needed. Comfortable living and working in close quarters with co-workers from varied backgrounds. Ability to stand for long periods, work at height as required, and consistently lift 50lbs/25kg in fulfillment of responsibilities. Comfortable and able to work with Genie lifts, ladders, at height in harnesses, and in catwalks. Ability to learn and abide by all onboard safety regulations as outlined in ship's Safety Management System. What we bring… Food & Lodging Included• Double Occupancy Cabin• Select Privileges in Passenger Dining Facilities Select Access to Guest Gym Facilities Upon embarking the ship, reimbursement for visas and MSC required pre-embark medical Friends and Family cruise discounts – information provided by on board management team Contract Dates… Flexible start and end dates Diversity and Inclusion Statement At RWS Global, our team of bold makers and mold breakers is made of a diverse group of people who we believe make our work stronger. Our stage actively chooses to uplift applicants with diverse racial, ethnic, and religious backgrounds, sexual orientations, gender identities and expressions, sexes, national origins, political affiliations, socio-economic status, veteran and Disability status, and other intersectional dimensions of diversity. We believe the diversity of our people is the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities, and talent that our employees invest in their work represents a significant part of not only our culture, but our company’s achievement as well. We are committed to ongoing learning and developing and implementing programs and initiatives to promote diversity and inclusion in all areas of employment as well as through our creative process and projects.  Powered by JazzHR Read Less
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  • Marella Cruises | Broadcast Manager  

    RWS Global
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    About RWS Global RWS Global is the world leader in groundbreaking live... Read More
    About RWS Global RWS Global is the world leader in groundbreaking live moments across entertainment and sports, creating customized guest experiences spanning theatrical productions, live events, immersive destinations, multimedia, consumer products and more.  RWS Global is headquartered in New York, London, Cincinnati, Shanghai, Orlando, Sydney and Riyadh with dedicated RWS Studios in NYC and the UK to serve its vast talent pipeline and client base. With a focus on entertainment and sports experiences, RWS Global serves major brands and corporations, theaters, cruise lines, sports properties, live venues, parks, resorts and more. Offering end-to-end services from ideation to operations, RWS Global’s team of world-class designers, creators, producers and visionary talent provide unrivaled scale, producing over one million live moments every day and employing over 8,000 individuals and performers worldwide.  The RWS Global roster of clients includes Apple, Azamara, The Coca-Cola Company, Commonwealth Games, Crayola, Europa-Park Resort, Ferrari World Abu Dhabi, The FRIENDS™ Experience by Original X Productions, Hard Rock Resorts, Hershey Entertainment & Resorts, Holland America Line, Iberostar Hotels & Resorts, International Cricket Council, Invictus Games, Lionsgate, MSC Cruises, Roompot, Rugby World Cup, Six Flags, Space Center Houston, TUI Group, Vera Wang, Warner Bros., Disney’s The Lion King on Broadway, Chicago the Musical, Christmas Spectacular Starring the Radio City Rockettes and more. For more information, visit rwsglobal.com. Job Summary Reporting to the Entertainment Technical Manager and/or Cruise Director, the Broadcast Manager will facilitate and manage all daily Broadcasting duties and needs onboard the vessel. This includes filming, editing and  producing content of the passenger television channels as well as operating and maintaining the vessels  television and broadcasting equipment. The Entertainment Technical team on board will support the Cruise  Director in delivering the entertainment programme making sure the technical needs of the operation run efficiently and smoothly. The Entertainment Technical team consists of a Entertainment Technical Manager, Broadcast Manager, 3  Senior Technicians (Sound, Lighting and Stage Manager) and 5 Entertainment Technicians. The Entertainment  Technical team is part of the Entertainment Department, which also includes of a team of Entertainment Hosts,  Show Cast Members, a Children’s Host team, as well as a Musical Director and team of Resident Musicians.  The Entertainment Department is directed and coordinated by the Cruise Director and Assistant Cruise Director. As the Broadcast Manager you will be responsible for liaising with the Cruise Director’s schedule, you will  ensure the daily TV programme goes live on time and is always up to the required standards. You will make  sure that all content and transmission both external (sport events, satellite transmissions) and internal (footage  and content from the on-board revenue partners and productions) is correctly ingested into the system and is of  the quality required. The Entertainment Technical Manager will also call upon your expertise for other ship wide duties, including (but  not limited to), scheduling, monitoring and operating movie showings on various screens and locations around  the vessel as well as general audio visual operation and maintenance.  The Broadcast Manager will also be responsible for liaising with other departments onboard such as I.T and  Engineering to ensure that the vessels’ Broadcast Equipment and Antennas are kept functioning and maintained  to the highest standards. You will work alongside the ship technical department on board to ensure that repairs  are carried out in a timely fashion and the delivery of the entertainment product or passenger experience is not  affected. As a member of the Entertainment Department, a position of responsibility will be held with regards to  emergency procedures, guest mustering and drills; specific training will be received regarding this, both prior to  joining and regularly on board. You are an ambassador of RWS Global and Marella Cruises. Responsibilities To support the Entertainment Technical Manager and Cruise Director in delivering the RWS Global entertainment product to the highest standards onboard. To own and coordinate the Broadcast operation, being the sole Broadcast Technician onboard you must facilitate the recording, editing of daily TV show and other ship wide content as well as the upkeep of all systems onboard. To take charge and have oversight of all transmissions on board, both external and internal to the ship. Programming and patching of onboard content scheduling using the equipment provided to ensure the best guest experience is delivered to all cabins. To ensure all satellite transmissions are in working order for sporting events, news coverage, etc and liaise with the shore side partners in case of any malfunction or support required. Conducting regular maintenance checks of all broadcast equipment and reporting any maintenance issue to Entertainment Technical Manager, Chief Engineer, RWS Global HQ and shoreside partners as and when necessary. To assist the Entertainment Technical Manager in maintaining and operating the Background Music systems ship wide, ensuring that all is functioning and appropriate levels are being observed depending on the location. Organizing, maintaining and proper storing of video footage and all equipment belonging to broadcast center. Handling equipment with care and not leaving it unattended - and leaving the equipment locked and properly stored. Keeping the Broadcast Center locked at all times that he/she is not in attendance and ensuring only authorized individuals are in room. Ensuring equipment is only handled by instructed and properly briefed personnel Maintenance of all broadcast equipment, and ship wide technical assets as well as the upkeep, cleanliness and organization of Broadcast Center. To coach and guide other members of the team as well to ensure a good understanding of the Broadcast operation and allow them to develop the skills for career progression. To train and handover to new incoming Broadcast Managers ensuring that all aspects of the role are documented and covered before your departure from the vessel To keep an organised filing structure of media and archived back up of all internal content. To liaise with the Entertainment Technical Manager for any equipment malfunction and support required from shore side partners. To work and collaborate with Electro-Technical Officers on board to address any technical faults in a timely manner, making sure there are no disruptions in the delivery of the product and guest experience. To observe the Cruise Director’s TV schedule making sure all events are broadcasted at the scheduled time. To shoot different events around the ship, liaising with Entertainment Technical Manager for any extra manning or support needed. To edit all video footage shot on the ship and make sure it is delivered in the right formats and to acquire stock material from revenue partners and edit it into the Marella and RWS Global’s required formats. To ensure that product continuity, quality and branding is respected at all times. To provide cover for other onboard technical positions if required (sound, lights, stage, video) in case of illness or absence of the crew member. To operate AV systems in ship wide venues as required by the Entertainment Technical Manager. To establish and maintain a good working relationship with the onboard Chief Engineer, Electrician and ETO team to make sure all repairs are carried out in a timely fashion so not to affect the product delivery. To be flexible and ready to adapt to the constantly evolving needs of the entertainment department on board, re-organising the team’s schedule to meet the new needs of the operation under the direction of the Entertainment Technical Manager and Cruise Director. Ensure that you comply with all onboard safety procedures and policies and that your working methods are safe at all times.  To ensure your appearance and grooming guidelines are maintained at all times. To uphold the standards set out in your training. A position of onboard responsibility will be held with regards to emergency procedures, guest mustering and drills (full training received on board). Experience & Skillset The Broadcast Manager should have at least 2 years of relevant industry experience in the field of television broadcasting on land or at sea. Strong understanding and proven experience of operating satellites, antennas and control equipment. Maintaining good signal and liaising with the vessel navigation officers as required. Understanding of both analogue and digital audio and video distribution. Proven experience in capturing video and audio in the field as well as creative content creation and editing using the Adobe Suite of applications (Premier, Photoshop, Audition etc). Good knowledge of digital sound mixing consoles and digital audio processing is desirable. Knowledge of operating and maintaining large format digital signage, LED screen technology and projection systems is essential. Willingness to develop new concepts and ideas to market activities and excursions on board the vessel through the means of video production and content creation. Demonstrate and appetite and desire to keep up to date with the latest trends and technological advancements in the audio visual and broadcasting industries. Strong leadership skills and practice ‘leadership by example’. One team mentality while remaining open minded and flexible. Ability to perform well under pressure. Other Requirements Must hold valid STCW training certificates prior to joining the ship. Must hold a full, valid passport, with at least 9 months validity at time of joining. Must hold a valid ENG1 or equivalent Seafarer Medical Certificate. Must hold relevant necessary visas as required. It is recommended that you hold a valid Seamans Book/ ID card or have completed an application for this. Diversity and Inclusion Statement At RWS Global, our team of bold makers and mold breakers is made of a diverse group of people who we believe make our work stronger. Our stage actively chooses to uplift applicants with diverse racial, ethnic, and religious backgrounds, sexual orientations, gender identities and expressions, sexes, national origins, political affiliations, socio-economic status, veteran and Disability status, and other intersectional dimensions of diversity. We believe the diversity of our people is the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities, and talent that our employees invest in their work represents a significant part of not only our culture, but our company’s achievement as well. We are committed to ongoing learning and developing and implementing programs and initiatives to promote diversity and inclusion in all areas of employment as well as through our creative process and projects.  Powered by JazzHR Read Less
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  • Production Manager, GCC  

    RWS Global
    Apply Now
    JOB DETAILS Job Title:   Production Manager, GCC Reports To:   General... Read More
    JOB DETAILS Job Title:   Production Manager, GCC Reports To:   General Manager | RWS Global Middle East  Place of Work:  GCC Other:  Full Time  ABOUT RWS GLOBAL As the world’s largest producer of groundbreaking live entertainment, and a leading force in the themed entertainment industry, RWS Global creates meaningful connections and customized experiences spanning from theatrical productions to events, multimedia and more. In 2024, the entertainment leaders expanded capabilities into live sporting events with the introduction of RWS Global Sports.  Headquartered in New York, London, Cincinnati, Orlando, Sydney, and Riyadh, with dedicated RWS Studios in NYC and the UK to serve its vast talent pipeline and client base, RWS Global serves major brands and corporations, theatres, cruise lines, sports properties, live venues, parks, resorts and more. Offering end-to-end services from ideation to operations, RWS Global’s team of world-class designers, creators, producers and visionary talent provide unrivaled scale, producing over one million live moments every day and employing over 8,000 individuals worldwide.  The RWS Global roster of clients includes Apple, Azamara, The Coca-Cola Company, Commonwealth Games, Crayola, Europa-Park Resort, Ferrari World Abu Dhabi, The FRIENDS ™ Experience by Original X Productions, Hard Rock Resorts, Hershey Entertainment & Resorts, Holland America Line, Iberostar Hotels & Resorts, International Cricket  Council, Invictus Games, Lionsgate, Marella Cruises, MSC Cruises, Roompot, Rugby World Cup, Six Flags, Space Center Houston, TUI Group, Vera Wang, Warner Bros., Disney’s The Lion King on Broadway, Chicago the Musical, Christmas Spectacular Starring the Radio City Rockettes and more. For more information, visit www. rwsglobal.com .  JOB OVERVIEW   The Production Manager is responsible for managing the day-to-day operations of live entertainment productions across the Middle East and APAC regions, including coordinating logistics, managing production schedules, and overseeing all technical and operational aspects. This role requires a detail-oriented professional who can efficiently manage resources, cast, crew, and equipment to ensure seamless execution of projects. The Production Manager will collaborate closely with producers, project managers, directors, technical teams, vendors and clients to deliver high-quality content that aligns with the creative vision and budgetary constraints. The Production Manager will also communicate closely with and have direct accountability for the client relationship.  KEY RESPONSIBILITIES Relationship Management:  Provides world-class customer service, prioritizing client satisfaction at all times. Production Planning & Scheduling:  Develop detailed production schedules, timelines, and workflows for various projects, ensuring all elements are planned, organized, and executed on time and within scope. Resource Management:  Oversee the allocation of resources, including crew, equipment, vendors and site location logistics to ensure optimal use of assets for each production. Budget Management:  Day to day management of the production budget, tracking costs, managing expenses, and negotiating with vendors and suppliers to ensure cost-effective operations. Vendor & Contractor Management:  Manage relationships with external vendors, freelancers, talent and contractors, including negotiating contracts, managing deliverables, and ensuring compliance with production standards. Crew Coordination:  Hire, schedule, and manage production crews and technical personnel, ensuring they are fully briefed and equipped for each production. Logistics & Operations:  Coordinate all site logistics, including venue coordination, permitting, transportation, equipment and production asset installation. Technical Oversight:  Work with technical teams to oversee the setup, operation, and strike of production equipment, including video, lighting, sound, scenic, SFX and other technical systems. Quality Control:  Ensure all productions meet the highest standards of quality and safety, conducting site checks and troubleshooting issues in real time. Health & Safety Compliance:  Implement and enforce health and safety protocols on site, ensuring all crew members adhere to guidelines to maintain a safe working environment. Risk Management:  Identify and mitigate potential risks associated with production activities, developing contingency plans to address technical, operational, or scheduling challenges. Documentation & Reporting:  Maintain detailed production records, including call sheets, daily progress reports, expense logs and equipment inventories, providing clear and accurate documentation of all production activities. Flexible Schedule: Project locations span the globe and may require extended hours which include work over weekends and holidays and include international travel to project site locations as needed. Qualifications & Skills: Degree in Arts Administration, Production, Film, Media, Sports, Communications, or a related field; equivalent professional experience considered.5+ years of experience in production management within sports, entertainment, or live event industries. Excellent verbal and written communication skills Strong knowledge of live entertainment experience production processes, equipment, logistics and programming. Proficiency in project management software and tools, such as Wrike, Microsoft Project, Asana, Trello, or equivalent. Familiarity with health and safety regulations and best practices in production environments. Flexibility to work evenings, weekends, and holidays as required Character Attributes:  Leadership: Enables project team members to achieve collective results through planning, collaboration, and confident decision making. Strong Communicator: Able to provide clear direction to team members, crew, talent, vendors, and stakeholders, ensuring clear understanding and alignment across all project activities. Highly Organized: Exceptional at planning and managing complex schedules and resources. Detail-Oriented: Attentive to all parts of the project process.  Team-Oriented: Works collaboratively with diverse teams, fostering a positive working environment that encourages cooperation and communication. Proactive Problem Solver: Anticipate potential challenges and develop thoughtful contingency plans to quickly address project challenges to client satisfaction. Decisive: Confident in making quick, informed decisions. Adaptable: Flexible to last-minute changes, unforeseen challenges, or evolving project needs. Professional Attitude: Effectively navigate high-stress situations. Representing yourself, the project and RWS in the most positive way. Resourceful: Finds creative solutions to optimize resources, manage costs, and maintain quality, within budget parameters. Budget-Conscious: Ability to create and track budgets, expenses, P&L, negotiate with vendors and find cost effective solutions to project challenges. Safety-Focused: Prioritizes health and safety of all project team members, enforcing protocols and ensuring compliance with industry regulations and codes. Time Management: Capable of handling multiple projects simultaneously, ensuring all project deliverables are completed on schedule. Flexible Schedule: Project locations span the globe and may require extended hours which include work over weekends and holidays and include international travel to project site locations as needed. Ethical & Professional: Upholds high standards of professionalism, integrity, and accountability Company Benefits: Competitive Salary Flexible working schedule and remote work options Company 401K Health Benefits – Medical, Dental, and Vision Collaborative and inclusive work environment Opportunity to work on a variety of project types including theme parks, resort hotels, entertainment centers, live shows, temporary experiences and many others.  While this is intended to be an accurate description of the job, this is not necessarily a comprehensive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the position, and may require that other or different tasks be performed as necessary and assigned.  DIVERSITY AND INCLUSION STATEMENT:  DIVERSE IS WHO WE ARE Way more than a box to check, diversity is core to RWS Global culture. We value it, promote it, protect it and hire it. All differences are welcome here. We know for a fact that each employee’s individual background, life experiences, knowledge, self-expression, and capabilities are a contribution to our culture, as well as our reputation and achievements. So, bring all of who you are, no questions asked.  Powered by JazzHR Read Less
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  • Technical Director  

    RWS Global
    - Milton Keynes
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    JOB DETAILS Job Title:   Technical Director Reports To:   Director, Pr... Read More
    JOB DETAILS Job Title:   Technical Director Reports To:   Director, Production | Land Production Direct Reports: Manager, Health and Safety; Production Technicians Place of Work:   UK HQ, Mill Court, Milton Keynes, Buckinghamshire MK12 5EU Other:  Full Time ABOUT RWS GLOBAL   As the world’s largest producer of groundbreaking live entertainment, and a leading force in the themed entertainment industry, RWS Global creates meaningful connections and customized experiences spanning from theatrical productions to events, multimedia and more. In 2024, the entertainment leaders expanded capabilities into live sporting events with the introduction of RWS Global Sports.     Headquartered in New York, London, Cincinnati, Orlando, Sydney, and Riyadh, with dedicated RWS Studios in NYC and the UK to serve its vast talent pipeline and client base, RWS Global serves major brands and corporations, theatres, cruise lines, sports properties, live venues, parks, resorts and more. Offering end-to-end services from ideation to operations, RWS Global’s team of world-class designers, creators, producers and visionary talent provide unrivaled scale, producing over one million live moments every day and employing over 8,000 individuals worldwide.     The RWS Global roster of clients includes Apple, Azamara, The Coca-Cola Company, Commonwealth Games, Crayola,  Europa-Park Resort, Ferrari World Abu Dhabi, The FRIENDS ™ Experience by Original X Productions, Hard Rock  Resorts, Hershey Entertainment & Resorts, Holland America Line, Iberostar Hotels & Resorts, International Cricket  Council, Invictus Games, Lionsgate, Marella Cruises, MSC Cruises, Roompot, Rugby World Cup, Six Flags, Space Center Houston, TUI Group, Vera Wang, Warner Bros., Disney’s The Lion King on Broadway, Chicago the Musical, Christmas Spectacular Starring the Radio City Rockettes and more. For more information, visit www. rwsglobal.com .  JOB OVERVIEW The Technical Director will lead and oversee the technical aspects of all theme park entertainment productions across the US and EME/APAC. This role requires a detail-oriented leader with comprehensive experience and expertise delivering world-class live entertainment experiences, operational excellence, and aligning with brand standards and guidelines. The Technical Director will lead a team of entertainment technical designers, installation and operations technicians and collaborate extensively with producers, project/production managers, show directors, vendors and clients to deliver high-quality productions and experiences that align with the creative vision and operational requirements of each property. This role will also lead the efforts of the Manager, Health and Safety to ensure compliance with safety standards, guidelines and local laws/regulations for all park productions across the globe.  KEY RESPONSIBILITIES Strategy and Leadership: Define and execute the entertainment technical strategy for entertainment productions (seasonal events, haunts, holidays, IP activations etc.) across all parks in conjunction with local park leadership and Project/Production Managers. Function as a key member of RWS Global Production leadership team which creates and produces live entertainment experiences throughout the US and EMEA.  Relationship Management:  Collaborate cross-functionally with corporate and park teams to ensure world-class technical support services to all park productions, maintain safety & risk management practices, and leverage shared services (HR, Finance, Legal) to deliver projects on time and on budget. Production Planning & Scheduling:  Develop detailed technical production schedules, timelines, and workflows for various projects, ensuring all elements are planned, organized, and executed on time and within scope. Continuous Improvement:   Maintain and continuously improve key performance indicators (KPIs) such as guest satisfaction scores (NPS), employee engagement scores, show uptime, production cost targets and safety incident metrics across all parks . Budget Management:   Manage the technical services portion of all production budgets to include labor expense and technician staffing levels, equipment rental/maintenance and purchasing, vendor contracts, and monitoring respective financial KPI’s to ensure tech budgets and profit margins meet established goals. Quality Control:  Ensure all tech production deliverables meet the highest standards of show quality, creative intent and sustainment, and are in full compliance with all local and regional/country regulations, guidelines and laws. Risk Management:  Working with the Manager, Health and Safety Identify and mitigate potential risks associated with production activities including employee activities and performances, developing contingency plans to address technical, operational, or compliance challenges. Flexible Schedule: Project locations span the globe and may require extended hours which include work over weekends and holidays and include international travel to project site locations as needed. Qualifications & Skills: Degree in Technical Theater Production, Live Event Production, Production Management, Sports Event Management or a related field; equivalent professional experience considered.7+ years of experience in entertainment technical production management, sports production or live event industries. Excellent verbal and written communication skills Strong knowledge and experience leading live entertainment technical production processes, to include budgeting, labor management, technician and vendor scheduling, logistics, entertainment programming, strategic planning and safety protocols. Proficiency in operations management software and tools, such as Wrike, Microsoft Project, Asana, Trello, or equivalent. Familiarity with health and safety regulations and best practices in entertainment production environments. Flexibility to work evenings, weekends, and holidays as required. Character Attributes:  Leadership: Enables project team members to achieve collective results through planning, collaboration, and confident decision making. Strong Communicator: Able to provide clear direction to team members, crew, talent, vendors, and stakeholders, ensuring clear understanding and alignment across all project activities. Highly Organized: Exceptional at planning and managing complex schedules and resources. Detail-Oriented: Attentive to all parts of the project process.  Team-Oriented: Works collaboratively with diverse teams, fostering a positive working environment that encourages cooperation and communication. Proactive Problem Solver: Anticipate potential challenges and develop thoughtful contingency plans to quickly address project challenges to client satisfaction. Decisive: Confident in making quick, informed decisions. Adaptable: Flexible to last-minute changes, unforeseen challenges, or evolving project needs. Professional Attitude: Effectively navigate high-stress situations. Representing yourself, the project and RWS in the most positive way. Resourceful: Finds creative solutions to optimize resources, manage costs, and maintain quality, within budget parameters. Budget-Conscious: Ability to create and track budgets, expenses, P&L, negotiate with vendors and find cost effective solutions to project challenges. Safety-Focused: Prioritizes health and safety of all project team members, enforcing protocols and ensuring compliance with industry regulations, codes and laws. Time Management: Capable of handling multiple projects simultaneously, ensuring all project deliverables are completed on schedule. Flexible Schedule: Project locations span the globe and may require extended hours which include work over weekends and holidays and include international travel to project site locations as needed. Ethical & Professional: Upholds high standards of professionalism, integrity, and accountability Company Benefits: Competitive Salary Company Pension 25 days paid holiday excluding Bank Holidays Paid parental leave & childcare support policy Computer (Mac/Windows) Company Phone Program Flexible working (office/remote) Employee Assistance and Wellbeing Program Childcare Support Policy Employer Sponsored Vision Program While this is intended to be an accurate description of the job, this is not necessarily an comprehensive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the position, and may require that other or different tasks be performed as necessary and assigned.  DIVERSITY AND INCLUSION STATEMENT:  DIVERSE IS WHO WE ARE Way more than a box to check, diversity is core to RWS Global culture. We value it, promote it, protect it and hire it. All differences are welcome here. We know for a fact that each employee’s individual background, life experiences, knowledge, self-expression, and capabilities are a contribution to our culture, as well as our reputation and achievements. So, bring all of who you are, no questions asked. Powered by JazzHR Read Less
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  • Theme Park Entertainment Technician | Chessington World of Adventures Resort  

    RWS Global
    - Chessington
    Apply Now
      RWS Global  is a full service, worldwide production company that pro... Read More
      RWS Global  is a full service, worldwide production company that provides the very best in custom-designed as well as pre-packaged events and live shows for corporations, theme parks, cruise ships, resorts, and the fashion industry. Established in 2003, RWS  Global was built from the ground up through the dedication and devotion of a hard-working team. We have experienced continued growth embracing our mission,  Raise Your Experience.  Sound Technician Dates:  Rehearsal:November 17th - 21st              Performance: Nov 21-22, 29-30, Dec: 6-7, 13-23, 27 th  – 31 st Position Summary: The Sound Technician position has basic experience within all disciplines spanning the entertainment industry but is focus on sound mixing. This position would be responsible for operating the sound equipment for the shows including IEM’s and Monitors across 2 venues. You will be required to work on your own 1 day per week on a rotational basis. This position also includes providing support to the onsite team to operate equipment to deliver a successful show. Essential Duties: Carry out daily checklists as required for both venues Ensure all SFX are working and fuelled Mix live vocal and track on digital mixing desks Assist with backstage prop management Work cleanly and efficiently to deliver a stunning final event Experience of Allen and heath mixing desks, wireless microphones and basic lighting knowledge of Avolites systems preferable.  Minimum Qualifications: EDUCATION: Required:  GCSEs or equivalent secondary education Preferred:  Vocational or technical training – Field of Study: welding, engineering, rigging, carpentry, electronics, audio, construction, electrician. The knowledge needed for this position are often not found in traditional college educations. Technical theatre education will be the closest thing, but so would any education in audio, lighting, electronics, rigging, welding, carpentry, design. It’s a myriad of technical skills that makes this a helpful education. EXPERIENCE: 1 to 2 years of experience in the technical entertainment field. LICENSURE OR CERTIFICATION REQUIREMENTS: Valid UK Driving Licence required. CSCS and IPAF or similar construction safety certification(s) helpful. Key Competencies: ·      Basic knowledge of a working theatrical space - fly systems, rigging, rehearsal schedules, facility requirements, hanging/focusing lighting instruments, audio, running cabling, cable management, basic knots, awareness of other aspects of production and their needs from your position and from the space, basic carpentry, basic electrics, ability to interpret and create construction drawings, design drawings, light plots, ground plans, basic paperwork ·      Solutions-based troubleshooting ·      Working knowledge of SFX and safety protocols ·      Friendly and proactive personality ·      Ability to interface with clients, coworkers, and labourers to maintain a positive work environment ·      Organizational skills – in office and on-site ·      Excellent verbal communication skills and customer service - communicates through various mediums such as email, text, phone call, and in-person conversations.·      Awareness of dangers and hazards associated with job functions and willingness to mitigate those risks Work Environment:  While on-site, frequent exposure to unfavourable conditions such as all-weather, or working in cramped, very dirty, or unpleasant quarters. The Sound Technician will often be on-site and need to work in hot/humid, cold/freezing, rain, and snow conditions to complete the job before the deadline. Physical Effort:  Strenuous – Physical effort represented by frequent handling of heavy objects (approx.25KGS and materials, or heavy hand tools. While on-site you may be required to operate heavy equipment and heavy hand tools. Use of Ladders will be required alongside standing for long periods of time and often kneeling and bending. Hazards: Frequent existing or potential hazards. Moderate existing or potential hazards. In office, there is very little exposure to hazards. While on-site, there is regular exposure to: working at heights over 15m, working in and around heavy equipment, exposure to chemicals and regular use of cutting tools such as saws and grinders. Salary: £120/day Diversity and Inclusion Statement  At RWS Global, our team of bold makers and mold breakers is made of a diverse group of people who we believe make our work stronger. Our stage actively chooses to uplift applicants with diverse racial, ethnic, and religious backgrounds, sexual orientations, gender identities and expressions, sexes, national origins, political affiliations, socio-economic status, veteran and Disability status, and other intersectional dimensions of diversity. We believe the diversity of our people is the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities, and talent that our employees invest in their work represents a significant part of not only our culture, but our company’s achievement as well. We are committed to ongoing learning and developing and implementing programs and initiatives to promote diversity and inclusion in all areas of employment as well as through our creative process and projects. Powered by JazzHR Read Less
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  • MSC | Lighting/Video Technician  

    RWS Global
    - Milton Keynes
    Apply Now
    About RWS Global RWS Global is the world leader in groundbreaking live... Read More
    About RWS Global RWS Global is the world leader in groundbreaking live moments across entertainment and sports, creating customized guest experiences spanning theatrical productions, live events, immersive destinations, multimedia, consumer products and more.  RWS Global is headquartered in New York, London, Cincinnati, Shanghai, Orlando, Sydney and Riyadh with dedicated RWS Studios in NYC and the UK to serve its vast talent pipeline and client base. With a focus on entertainment and sports experiences, RWS Global serves major brands and corporations, theaters, cruise lines, sports properties, live venues, parks, resorts and more. Offering end-to-end services from ideation to operations, RWS Global’s team of world-class designers, creators, producers and visionary talent provide unrivaled scale, producing over one million live moments every day and employing over 8,000 individuals and performers worldwide.  The RWS Global roster of clients includes Apple, Azamara, The Coca-Cola Company, Commonwealth Games, Crayola, Europa-Park Resort, Ferrari World Abu Dhabi, The FRIENDS™ Experience by Original X Productions, Hard Rock Resorts, Hershey Entertainment & Resorts, Holland America Line, Iberostar Hotels & Resorts, International Cricket Council, Invictus Games, Lionsgate, MSC Cruises, Roompot, Rugby World Cup, Six Flags, Space Center Houston, TUI Group, Vera Wang, Warner Bros., Disney’s The Lion King on Broadway, Chicago the Musical, Christmas Spectacular Starring the Radio City Rockettes and more. For more information, visit rwsglobal.com. About the role… The Lighting & Video Technician is primarily responsible for the effective operation of all lighting and video related needs for assigned venue(s) and operations. Reporting to the Production Stage Manager, this role will be responsible for the programming of special events, running of performances, and general maintenance of the lighting & video systems. This role will be expected to gain a moderate level of proficiency in programming and running all servers for visual effect playback. In conjunction with Production Stage Manager, responsible for the safe setup, use, troubleshooting, and maintenance of equipment used by cast and crew within the venue, as well as participating in all set ups/strikes. Will act as the crew for the venue as necessary, and will be responsible for rehearsals, special events, running show tracks, including Deck, Lighting, and Sound as needed. What’s expected… Demonstrated programming proficiency on grandMA series lighting consoles. Advance level of lighting design and programming skills to accommodate special events in the venue. Ability to live busk and work quickly to create new looks for events. Preset, program, and run all events taking place in RWS venues. Working knowledge of media servers with playback interface. Ability to learn Pandora and Wings RX media server to a level sufficient for troubleshooting, basic content loading, and proper output routing. Advance knowledge of LED wall and projector troubleshooting. Must have working knowledge of various special effects. Must have basic knowledge in audio play back and mixing, operating a spotlight, as well as basic stage deck crew experience such as moving set pieces and helping with quick changes. Regularly safety inspect and maintain lighting and video gear in the venue. Communicate professionally with Production Stage Manager, cast, technicians, and onboard maintenance teams. Work with a team to effectively troubleshoot and report issues with all technical equipment as they arise, in addition but not limited to lighting and video equipment. Complete pre- and post-show duties after each performance, and rehearsal; ensuring all technical equipment and scenic elements are safely stored. Assist the Production Stage Manager in completing reports by notifying them of any issues that arise, especially when pertaining to lighting and video. Be able to assist as needed with special events, trainings, and happenings that occur within the venue, this includes but is not limited to technical set ups and playbacks. Assist with other production related duties as necessary and reasonably requested which includes general maintenance for technical equipment, scenic, and prop elements. Complete inventories and equipment maintenance as required, follow reporting procedures set forth by RWS and Venue Management. Keep a working knowledge of the other RWS Technicians’ show tracks and duties. Play an active role in cast and technician changeovers and installations of new programming. Knowing that during these periods of time work hours will increase while remaining in line with ILO and Maritime law. Please Note: While this is intended to be an accurate description of the job, this is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the position, and may require that other or different tasks be performed as necessary and assigned. What you bring… Have a valid passport not expiring within 6 months past the length of the contract. Passport cards are not valid. Have or the ability to obtain visas required given the sailing itinerary of the ship. Ability to complete the MSC required pre-employment medical screening, including comprehensive vaccination requirements. Proof of vaccination against COVID-19 (or proof of exemption) including one booster shot. Bachelor’s degree in theatre (production or technical) or equivalent in field experience required. Excellent communication and time management skills, as well as work ethic and attitude. Fluency in spoken and written English. Working knowledge of technical equipment inclusive of sound, lighting, and video. Automation and rigging a plus. Ability to analyze and evaluate the need for technical support for various events and performances. Cruise Line or Touring Experience suggested, but not required. Ability to stay professional in high stress situations working under tight deadlines, while still accomplishing daily work and producing and maintaining a high-level product. Ability to communicate with multiple departments onboard, understanding how the entertainment team folds into the bigger operation. Willingness to lend a hand even when asked to do something out of your direct scope of work. This includes a willingness to learn new skills when asked if it will better the team as a greater whole. Ability to think on your feet and jump in quickly to help when needed. Ability to work seven (7) days per week for periods of up to 6 to 8-months at a time. Comfortable working across multiple venues, learning multiple tracks for running shows and events as needed. Comfortable living and working in close quarters with co-workers from varied backgrounds. Ability to work at height in harnesses, Genies, and ladders; stand for long periods of time; consistently lift 50lbs/25kg in fulfillment of responsibilities. Ability to learn and abide by all onboard safety regulations as outlined in ship's Safety Management System. What we bring… Food & Lodging included Double Occupancy Cabin Select privileges in passenger dining facilities. Select access to guest gym facilities. Upon embarking the ship, reimbursement for visas and MSC required pre-embark medical. Friends and Family cruise discounts – information provided by on board management team. Completion bonus upon the end of a successful contract. Contract Dates… Flexible start and end dates Diversity and Inclusion Statement At RWS Global, our team of bold makers and mold breakers is made of a diverse group of people who we believe make our work stronger. Our stage actively chooses to uplift applicants with diverse racial, ethnic, and religious backgrounds, sexual orientations, gender identities and expressions, sexes, national origins, political affiliations, socio-economic status, veteran and Disability status, and other intersectional dimensions of diversity. We believe the diversity of our people is the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities, and talent that our employees invest in their work represents a significant part of not only our culture, but our company’s achievement as well. We are committed to ongoing learning and developing and implementing programs and initiatives to promote diversity and inclusion in all areas of employment as well as through our creative process and projects. Language Requirements Good knowledge of the English language is required. Powered by JazzHR Read Less
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