Russell Publishing has an exciting new role for a Lead Generation Coordinator to join and coordinate the delivery of Lead Generation activities ensuring excellent customer experience across all brands. The ideal applicant will have 1 year of experience working in lead generation management or customer success or account management, ideally in digital media, publishing, or a related B2B environment. Key Responsibilities: Liaise with clients to support and optimise the delivery of Lead Generation Solution Undertake required administration and maintain accurate records on all relevant systems Work with various internal stakeholders to ensure campaigns are maximised and fulfilled on schedule Work with external vendor/partners to ensure successful delivery of each campaign type Ensure processes, communications and reports are fulfilled to a quality standard Follow up with clients for post campaign feedback and future campaign bookings Support the timely delivery of each campaign Ensure GDPR compliance Key Skills/ Requirements: 1 years of experience in experience working in lead generation management or customer success, ideally in digital media, publishing, or a related B2B environment. Strong customer service and relationship building. Solution-driven with sound commercial awareness. Excellent communication and stakeholder management skills. Self-motivated, proactive, and able to manage multiple projects simultaneously. Experience working across multiple brands or industry sectors. Familiarity with CRM platforms and digital marketing platforms. Strong Excel skills including the ability to produce reports. Company Benefits: We are committed to ensuring everyone feels included, valued and appreciated and we offer a supportive, flexible working environment, amazing opportunities for personal and professional development. Other benefits also include: Hybrid working (2 days in the office) Pension contribution Free car parking Benefits platform with discounts, wellness and engagement tools Christmas closure Company events Application: Due to the nature of our location, applicants will require their own vehicle to travel to work. If you would like to apply, please send a covering letter, CV and salary expectations to Nicola Gilmore. #publishing #media #leadgenerationservices #hiring #leadgeneration #russellpublishing #rpl #administrationjobs
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