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Rthirteen
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  • Regional Sales Consultant – Retail  

    - Peterborough
    Posted: 25 November Reference: R13/Regional Sales Consultant – RetailT... Read More
    Posted: 25 November Reference: R13/Regional Sales Consultant – RetailType:PermanentLocation:PeteboroughSpecialism:SalesSalary:£23, - £25,A brilliant opportunity to suit a truly dynamic and flexible sales professional who thrives working in a retail-based environment. Within this role, you will be confidently covering four retail stores across East Midlands & East of England - working from a different location each day to provide required relief support. Whilst offering you ample exposure, this position will allow you to combine your natural service skills whilst selling high value products and champion the retail brand from the get-go.Salary is offered at £23,-£25, DOE plus a monthly commission on products sold and monthly bonus (OTE circa £40,).Please note that due to the need for travelling, a license and own vehicle is essential with mileage expenses paid (45p per mile). You will be based at your nearest store with expenses paid for travel to the other store sites.The companyOffering a broad range of high-quality products, this reputable retailer has multiple outlets across the UK and an established online presence. They pride themselves in creating a positive and engaging working environment for their employees, appreciate the importance of a work life balance and encourage employees to take an active role in shaping the direction of the business.The Day to Day:Working across four retail-based stores, providing relief cover as required.Delivering top-tier customer service, identifying customer’s product needs and support queries. Keeping each store maintained to the highest visual standards with appropriate stock levels. Building strong customer relationships, driving sales through genuine, ethical, standout service. Switch effortlessly between in-store support across multiple locations. Collaborating as part of different teams, jumping in and reaming flexible to help where needed. Managing daily cash routines with total accuracy and trustworthiness. Staying on top of data protection and keeping POS and pricing updates accurate.You Will Have/Be:Proven success hitting retail-based targets, confidently working with KPIs and sales goals. B2C sales experience within a focus on establishing needs and identifying the right solutions. Flexibility and willingness to travel where needed, showcasing adaptability and commitment. Strong communication skills and natural ability to build instant rapport. Proactive approach, engaging customers in the store environment with a positive demeanour. Genuine enthusiasm for sales and products, with the spark to motivate those around you. Calm under pressure, and able to handle customer queries with empathy and professionalism. Excellent listening skills that help you truly understand customer needs. Read Less
  • Financial Planning Assistant  

    - Norwich
    Posted: 31 October Reference: R13/Financial Planning AssistantType:Per... Read More
    Posted: 31 October Reference: R13/Financial Planning AssistantType:PermanentLocation:Norwich Specialism:Financial ServicesSalary:£27, - £29,A fantastic opportunity has arisen for an experienced Financial Planning Assistant to join one of the largest independent financial advisory firms in East Anglia.This business is highly regarded for its friendly and professional culture, with directors who are deeply involved in the business and client service. You’ll be joining a motivated team where collaboration, knowledge-sharing, and personal development are strongly encouraged. Working closely with one or two advisers, you’ll play a key role in supporting client work and ensuring smooth day-to-day operations.The opportunityYou’ll be part of a well-established administration team, providing high-quality support to financial advisers. This role offers the chance to gain exposure to a broad range of client work and develop your skills within a supportive environment. Depending on experience, you may support another admin or work solely for one or two advisers.The Day to Day:Supporting one or more financial advisers with day-to-day client administrationPreparing documents, reports, and correspondence accurately and efficientlyUsing internal CRM to maintain client records, track workflows, and support complianceBuilding strong working relationships with colleagues and advisers.Contributing to a smooth-running, organised team environment.You Will Have/Be:12-18 months+ experience min within an IFA support capacity.Excellent attention to detail and strong organisational skillsConfidence in working independently and as part of a teamA professional and approachable manner when dealing with colleagues and clients. The Benefits:Up to £29, (flexible depending on experience; salary justification will be considered). Monday–Friday (9–5 with some flexibility, e.g., 9:30 start / 30-minute lunch, or 8–4). Office-based during probation, with potential for 1 day WFH afterwards. Benefits: employer pension discretionary bonus, annual pay review, study support including exam fees, texts, one resit, and 0.5 day study leave before exams. Other perks include car parking, holiday purchase scheme (up to 3 days), bike-to-work scheme, discounted insurance products, recruitment referral bonus, client introduction commission, BUPA cash plan, Christmas party, social committee activities, and involvement in the company's charitable trust. Read Less
  • Paraplanner  

    - Norwich
    Posted: 31 October Reference: R13/ParaplannerType:PermanentLocation:No... Read More
    Posted: 31 October Reference: R13/ParaplannerType:PermanentLocation:Norwich Specialism:Financial ServicesSalary:£30, - £43,An opportunity awaits an experienced Paraplanner to join a progressive, people-focused financial planning firm in Norwich. This business has built a strong reputation for its collaborative culture, emphasis on development, and open communication style, creating an environment where paraplanners truly have a voice. Working closely with a Financial Services Manager and a team of skilled Advisers and Paraplanners, you’ll play a pivotal role in supporting technical planning, ensuring compliance, and contributing to exciting development projects.The opportunityYou’ll join a well-structured team where knowledge sharing, collaboration, and professional growth are key priorities. The structure typically follows a 1 adviser : 1 paraplanner : admin support model, allowing for manageable workloads and meaningful partnerships. Depending on your aspirations, you can develop into a career paraplanner or work towards becoming an Adviser, with clear and supportive pathways for both.The packageSalary range up to £43, (DOE + qualifications) company bonus paid annually, exam support: full funding with post-qualification bonus and retention plan, flexible working: office-based for the first 6 months, then up to 2 days WFH (subject to approval), career development, genuine progression opportunities and personal mentoring, culture - flat hierarchy, open communication, and social, team-oriented environment, parking available at separate sites.How to applyTo hear more details about this fantastic opportunity, please email your CV to Ruth Harding – Business Director at rthirteen recruitment. If you don’t hear from us within 5 working days upon initial submittal of your CV, please assume you have been unsuccessful.The Day to Day:You’ll provide high-quality technical support to Financial Advisers, ensuring advice is compliant, accurate, and client-focused. Your day-to-day will include:Conducting detailed research and analysis to support recommendations.Preparing suitability reports and annual reviews.Building and maintaining strong relationships with advisers and admin teams.As a valued member of the team, your opinion will matter.You’ll be encouraged to challenge ideas, identify issues, and collaborate to achieve the best client outcomes.Contributing to internal projects.You Will Have/Be:Diploma in Financial Planning (DipPFS) or be close to completion (1–2 units remaining)Minimum 3 years’ experience within an IFA environmentStrong technical knowledge and report writing skillsConfident, approachable, and a strong communicator, someone who thrives in a collaborative, social, and fast-paced office. Read Less
  • Marketing Coordinator  

    - Norwich
    Posted: 23 October Reference: R13/Marketing CoordinatorType:PermanentL... Read More
    Posted: 23 October Reference: R13/Marketing CoordinatorType:PermanentLocation:NorwichSpecialism:MarketingSalary:£30, - £35,R13 are pleased to be assisting a highly known business in their search for an experienced Marketing professional to join their dedicated marketing function. As the Coordinator, this role is all about bringing marketing plans to life, from shaping the campaigns themselves to making sure they are implemented smoothly and on schedule. You’ll help keep brand standards on point while supporting creative initiatives that spark customer interest and drive sales across the business.This is a full-time position based in Norwich working predominantly Monday-Friday, although please note that some occasional weekend working is required for event attendance.Offered salary of up to £35k alongside a quarterly bonus (£5k per annum) & a company car.The companyOriginally a family-owned business who have seen fantastic success and are highly reputable market-leader in their field. Combine extreme customer-focus with a genuine passion for their team, ensuring a supportive and valued workplace for their staff.How to applyTo hear more details about this fantastic opportunity please email your CV to Ruth Harding – Business Partner at rthirteen recruitment. If you don’t hear from us within 5 working days upon initial submittal of your CV, please assume you have been unsuccessful.The Day to Day:Plan and deliver B2C marketing campaigns.Manage the creation and delivery of digital, print, and event materials, ensuring everything remains on-brand.Oversee customer communications, including email and SMS campaigns, using CRM tools to nurture leads and engagement.Build great working relationships with management and brand partners to keep activity aligned and effective.Mentoring of a Marketing Assistant, supporting them with their workload management.Keep the marketing calendar on track, making sure launches, seasonal events, and local campaigns are well planned and communicated.Help to organise and run local events, promotions, and sponsorships that boost visibility and bring in new enquiries.Work with digital partners (for outsourced SEO & PPC activity) to manage ongoing website campaigns. Monitor campaign performance and report on results to show impact on leads and sales.You Will Have/Be:Posses a minimum of three years’ experience within a similar marketing position. Understanding of marketing tools incl. Mailchimp, Adobe and website CMS.Bring a genuine interest and passion for marketing, with a results-driven approach.Be exceptionally organised and resourceful, adapting to changing demands.A strong communicator with the ability to build positive working relationships.The Benefits:Additional holiday with length of serviceCompany carEmployee discountsYearly personal training budgetLife insuranceLongevity awardsReferral scheme Read Less
  • Customer Service Coordinator  

    - Norwich
    Posted: 23 October Reference: R13/Customer Service Coordinator Type:Pe... Read More
    Posted: 23 October Reference: R13/Customer Service Coordinator Type:PermanentLocation:NorwichSpecialism:Customer ServicesSalary:£28, - £30,R13 Recruitment are partnering with a highly reputable organisation in the housing sector, leading their search for a Customer Service Coordinator to join their busy team. This role will be responsible for overseeing a portfolio of properties, receiving customer communications, coordinating and planning contractor teams and assuring swift solutions to customer issues, optimising the customer experience. Working hours: Monday to Friday – 37.5 hours per week, onsite at the modern offices on the outskirts of Norwich [with ample free parking]. Salary £ - £ + quarterly bonus potential The company Well established, this leading market provider is always a step ahead of their competitors. Providing innovative and expert housing solutions, they are a recognised go-to within their industry, creating exciting partnerships defined by shared vision and a passion for what they do. 
    How to apply To hear more details about this fantastic opportunity please email your CV to Rebecca Headden – Business Partner at rthirteen recruitment. If you don’t hear from us within 5 working days upon initial submittal of your CV, please assume you have been unsuccessful. The Day to Day:Managing a portfolio of properties, handling incoming enquiries / complaints from customers Gathering information associated with the nature of the complaint, assuring optimal information gained from the outset Requesting additional information from customers [photos / videos etc] Setting up / managing the customer log, keeping information updated on in house system Allocation and planning of works to in house and sub-contracting teams on a triage basis Receiving updates from teams and relaying back to the customer Ongoing review of remedial works against designated timeframes, assuring resolutions is provided as quickly as possible Working to achieve / reviewing timeframes to assure issues are resolved to targeted objectives Administrative support work You Will Have/Be:Exposure within the housing / property sector Dedication to the delivery of customer service excellence Outstanding written and verbal communication skills Complaint handling experience Self-motivation and ability to manage personal workload autonomously Effective internal and external relationship management skills Accuracy and attention to detail Exposure to the planning of works would be desirable The Benefits:Bonus entitlement based on performance KPIs Holidays - 26 days + bank holidays + holiday purchase scheme Free onsite car parking Life Assurance Pension Access to discount portal Employee assistance programme Ongoing professional training and development, including leadership programmes.  Read Less
  • Supply Chain Planner  

    - Norwich
    Posted: 14 August Reference: R13/Supply Chain PlannerType:TemporaryLoc... Read More
    Posted: 14 August Reference: R13/Supply Chain PlannerType:TemporaryLocation:NorwichSpecialism:OperationsSalary:£27, - £30,R13 is searching for a Supply Chain Planner due to company growth to join a UK-based distributor who are part of a global organisation. This presents an excellent opportunity for a talented individual to join their supply chain team, where you will be managing stock levels to ensure client’s order requirements are met. Salary will be based on experience and potential, offered at £ to £ + team bonus. Monday to Friday, 8-pm, hybrid working, Norwich city centre based, 30 days holiday including bank holidays, pension, health cash plan, personal training budget, and other staff incentives.Please note that this position is offered on an 18 month FTC. The company
    This thriving FMCG business, which has grown from family-run roots, is driven by a passion for making a positive impact—whether for its employees, the community, or the environment. Guided by a strong ethos, they are committed to responsible practices, operational excellence, and continuous innovation within their industry.The Day to Day:Part of a fast paced supply chain team, responsible for a wide range of duties including administration, forecasting and transport.Maintain product range with the highest standards of time planning.Account management of clients, actively engaging in all necessary aspects and seeking greater efficiency and effectiveness.Order and invoice processing, ensuring accurate matching against suppliers.Building and maintain strong relationships with clients through regular meetings and communication. You Will Have/Be:Previous experience gained in a supply chain, logistics, or planning environment would be desirable but not essential.OR solid employment history within a complex and organised commercial role.Good numeracy skills, coupled with strong verbal and written communication skills.Can do attitude, not afraid to solve technical issues or problems.Strong team player, ability to work alone but also part of a wider productive team.An ability to engage and communicate effectively across all levels of the organisation.The ability to multitask and to work to deadlines in a busy environment. Read Less

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