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Job Openings

• 

  Head of Marketing  

  Royal Lancaster London

  [permanent fulltime] - London

  Posted: 09/04/2026

  Apply Now

  Join the team that Always Cares!re you the typeof person that gets out... Read More

  
  
  
  
  Join the team that Always Cares!re you the type
  of person that gets out of bed on the right side every day? If so, we would
  like you to come and join us as a Head
  of Marketing at the Royal Lancaster London, where we encourage your
  personal development and growth. We are located next to Lancaster Gate tube
  station, and a short distance from Paddington, Bayswater and Marble Arch
  stations.
  
  
  
  Some of our fabulous benefits you will enjoy as a Head of Marketing are:
  
  
  
  Salary: competitive salary
  
  ·        
  Pension scheme with
  company contributions
  
  ·        
  50% discount in all our
  restaurants and Spa’s across our properties
  
  ·        
  Team member and
  Friends & Family rates across our properties
  
  ·        
  Complimentary stay after passing probation
  
  ·        
  Extensive discounts on
  our benefits platform
  
  ·        
  Access to private
  medical insurance
  
  ·        
  Support through development plans, apprenticeships and world-class
  management development programmes including educational sponsorship to be the
  best you can be
  
  ·        
  Interest free season
  ticket loan
  
  ·        
  Employee Assistance
  Programme - 24/7 online GP, mental health support and virtual wellbeing
  
  ·        
  Bike to work scheme
  
  ·        
  Recommend a Friend
  incentive
  
  ·        
  Complimentary laundry
  
  ·        
  Free meals on duty
  
  ·        
  Opportunity to join our taskforces to contribute to the business
  focuses, community and environment
  
  ·        
  Employee recognition schemes and Social Committee
  events including gala dinners and much more!
  
  
  
  We are currently
  looking for a passionate Head of
  Marketing, to join our Sales &
  Marketing Department on a permanent basis, with an immediate
  start to join us in consistently delivering memorable moments and five-star
  service to our guests and each other. It is important to us that everyone in
  the team brings positive energy to support our happy and fun environment, as we
  strive to build a community of diverse backgrounds and life experiences, where
  we care about careers and not just jobs.
  
  
  
  As a Head of Marketing, your main duties and
  expectations for the role will include:
  
  ·        
  To develop and execute
  the annual strategic Marketing & PR plan and be responsible for the
  preparation, approval and control the marketing expenditure budget
  
  ·        
  Hotel(s) lead brand
  guardian with overall responsibility for verifying all marketing reflects brand
  guidelines and tone of voice
  
  ·        
  Develop and lead on
  new marketing initiatives to support the Hotel(s) goals and devise creative
  ideas and campaigns to enhance the positioning of the hotel(s) and create
  greater brand awareness.
  
  ·        
  Lead the collaboration
  with the revenue team to monitor business needs and proactively develop
  creative ideas to maximise business opportunities
  
  ·        
  Lead the collaboration with the food & beverage team to monitor
  business needs and proactively develop creative ideas to maximise business
  opportunities
  
  
  
  You will be required to work such hours as are necessary to fulfil their
  duties and in any event not less than hours.
  
  
  
  We
  are …
  
  ·        
  Best
  Employer for 2021 at Springboard’s Excellence Awards
  
  ·        
  One of
  the happiest hotels in London
  
  ·        
  Earth
  Check Silver Certified 2023
  
  ·        
  2
  rosettes
  
  ·        
  Hoteliers’
  Charter Approved
  
  ·        
  Preferred
  Hotels & Resorts member
  
  ·        
  Top 100
  in the Sunday Times Best Places to Work 2025
  
  
  
  We are more
  concerned with what’s in the glass, not whether its’ half full or empty, so if
  you feel this Head of Marketing role
  is for you, come and pour some happiness into yours by joining our award
  winning family today!
  
  
  
  All applicants
  must be legally eligible to work in the UK Read Less

  Apply Now
• 

  Doorperson  

  Royal Lancaster London

  [fulltime] - London

  Posted: 07/04/2026

  Apply Now

  #JoinOurHappiness Are you the type of person that gets out of bed on t... Read More

  #JoinOurHappiness Are you the type of person that gets out of bed on the right side every day? If so, we’d like you to come and join our happiness as a Doorperson within our Front Office Team! Here at the Royal Lancaster London, our goal is to be the happiest hotel in London and it’s our people that deliver it with their fun and caring attitude. We are always on the lookout for development opportunities, moments to grow, while helping our colleagues reach their potential and opening the door to their next opportunity.
  
  Joining our independently owned and 5–star hotel, you will help build a supportive and social place, where we can all be at our best while receiving the following happiness perks:Annual earnings up to £30, (£26, base salary + non-contractual tronc) Service Charge from Room Revenue Complimentary night stay for 2 at the Royal Lancaster London Employee discounts of up to 50% food & beverage and spa treatments across our sister properties (Landmark London and K West Hotel & Spa) Employees and Friends & Family rates across our sister properties  Complimentary meals on duty Uniform provided and laundered complimentary Refer a friend bonus  Cycle to work & workplace pension schemes Annual season ticket loans Employee recognition schemes and Social Committee events including gala dinners and much more! In your role as a Doorperson within our Front Office family, you will be surrounded by a dynamic and passionate team working in a fast paced environment. Creativity will be key to your role and success, as you will be committed to providing the best service to our guests. We are looking for a warm, professional, and attentive Doorman to join our Guest Service team at Royal Lancaster London. As the first and last point of contact for our guests, you will play an integral role in delivering a genuine and personalised welcome, setting the tone for an exceptional stay. With a natural passion for service and an eye for detail, you will ensure each guest experience begins and ends with effortless hospitality and ideal candidate will demonstrate exceptional customer service, excellent communication skills, and a genuine passion for hospitality. We are seeking individuals with prior experience as a Doorman in a 4 or 5 star hotel environment who understand the importance of creating a warm, professional, and seamless guest experience. This is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast paced and high performing hotel team renowned for their approach and delivery of unparalleled service:  To ensure all customers are greeted with a warm welcome and to provide an efficient, proactive and memorable service in all areas of the hotel to all guests and visitors. Smooth running of the forecourt including; control of the traffic flow in and out, hailing taxi’s, keeping the forecourt area tidy, load and unload luggage in the cars or taxis for customers, monitor the hotel entrance for suspicious activity and reports any such activity to Guest Safety. To provide a Valet parking service for arriving and departing guest’s with detailed explanations in regards of the charges. To carry out any reasonable request made by a senior member of management and to be fully conversant with Hotel Fire Procedures, Company Security Procedures, Health & Safety Policy & Procedures and The Departmental Standard Operating Procedures. To be capable of clear communication including giving directions, to handle face-to-face enquiries from clients in a polite, efficient and friendly manner at all times and to anticipate guest needs with use of available knowledge and resources to meet these needs. All applicants must be legally eligible to work in the UK. We’re more concerned with what’s in the glass not whether it’s half full or empty so come and pour some happiness into yours by joining our award winning family!  Read Less

  Apply Now

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