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Royal Borough of Kingston
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  • Business Partner – Organisational Development (Gr J)  

    - Kingston upon Thames
    Job Category : Human Resources Location : Royal Borough of Kingston... Read More
    Job Category : Human Resources Location : Royal Borough of Kingston Hours Per Week : 28.80 Start Date : Immediate start Start Time :09:00 End Time :17:00
    Salary: £346.36 Permanent role, based in Kingston and Sutton Grade J We are a shared service between Kingston and Sutton Councils providing HR and Organisational Development services to both Councils as well as a number of arm’s length companies and traded services to schools. These companies are all different – in size, their customer groups and their aims. HR & OD needs to ensure that it is able to deliver against all their organisational priorities through the use of a flexible service delivery model. To operate in this model we will all be: Easy to do business with and responsive Commercially astute Flexible, creative problem solvers Professionals with collaborative and participative working styles Well trained, technically competent and knowledgeable in our fields Engaged in life long learning Advocates of a culture that fosters performance excellence, full participation and personal and organisational growth Accountable at individual, team, service and organisation level As a service we will: Continually assess our effectiveness Review our practices to enable simplicity and timeliness Exploit digital technological opportunities Take a pragmatic approach Focus on the customer not the process Recognise that we are part of a wider system and operate as a key part of this Role purpose The Council is focused on delivering the best possible outcomes for its communities. To do this the Council needs managers who thrive in a networked organisation and who can provide strong operational leadership. Be focused on either Kingston or Sutton and will work across the directorates within that borough although there is an expectation you will support the other borough if priority demands it Take a lead responsibility for one or more Directorates of Kingston and Sutton Councils, as directed, acting as a strategic relationship manager and interface between HR/OD and the business. Identify the need for OD and/or HR interventions and to provide or commission advice, support and enhanced solutions, as appropriate. Provide challenge and support to the lead area, to actively contribute in achieving objectives within the service plan and those of the wider agenda. Lead on organisational development projects, both Directorate and Council wide, including identification of need through to design, development and implementation. Be an active member of the respective service area DMTs etc (where applicable). To actively participate in Directorate DMTs and groups e.g. Health and Safety group, Corporate Equality & Diversity group where required. All OD Business Partners will be flexible to work in any area of the OD Services as required by the needs of the service to ensure best use of resources.  Responsibility for the overseeing of HR & OD objectives will be a requirement Knowledge and Experience Substantial HR & OD experience of working in a large and complex shared services environment Demonstrate post qualifying experience of providing a range of HR and OD Services at strategic and operational levels Experience of working within a commercial environment An understanding of the strategic objectives of an organisation and how this relates to the OD function Significant experience of advising and supporting all levels of management and staff on all disciplines relating to Organisational Development Influencing, building and sustaining relationships in order to achieve results Proven experience of delivering successful OD and Council wide projects and supporting organisational change Experience of assisting and advising managers through change and service redesign with an understanding of the business and implications involved Thorough knowledge of employment legislation and experience of interpreting this to support the business Experience of benchmarking and analysis of information including data trends to make informed decisions and support investigations and the development of organisational policy Experience of working in a highly unionised environment Excellent working knowledge of relevant legislation and statutory guidance Line management experience Qualifications/Training Chartered Member of the Institute of Personnel & Development (MCIPD) or with the necessary criteria and prepared to apply for chartered membership An OD qualification equivalent professional knowledge gained through experience of working as an OD Specialist or as a HR Generalist with an OD focus Evidence of continuous professional development and keeping up to date with employment law and best practice across all sectors Practical Skills Skills and Personal Attributes Good facilitation skills Detailed knowledge and understanding of employment legislation and policies and procedures with the ability to translate this understanding into HR policy Ability to build strong relationships Commercial awareness Design of OD and Learning and Development interventions Ability to understand the meaning of diversity and promote equality Exceptional analytical skills – ability to not only accurately analyse and interpret data but to identify trends and translate this to effectively provide advice and make decisions on all OD related issues Strong verbal, written and reasoning skills including the ability to produce clear and concise documents, to present reports and brief/train stakeholders at all levels Highly developed negotiation and influencing skills A broad understanding of the Public Sector and the challenges faced by local authorities Ability to work quickly, accurately and to tight deadlines, managing various casework and projects across a range of related subjects Personal Qualities and Attributes A knowledge of Equality, Inclusion & Diversity issues Ability to anticipate and understand challenges and opportunities The desire to drive change to support the transformation of the councils Ability to understand, interpret and apply employment legislation for use in the councils High level problem solving with the ability to balance risks and make decisions Highly developed organisational skills with the ability to identify and manage workloads and deadlines including those whose output you may have responsibility for Flexible and adaptable to work across the Directorates as required High level customer service skills with a business solution focus Excellent inter-personal skills and in particular the ability to negotiate and influence by expressing ideas and views effectively at all levels Forward thinking, innovative and creative, prepared to consider different approaches; solution focused Willing to be accountable – for own achievements and the delivery of objectives IT literate in line with the requirements of the role and understanding of maximising digital technology to benefit organisations Political sensitivity and awareness of local government and political issues Read Less
  • Electoral Services Assistant (Gr D)  

    - Kingston upon Thames
    Job Category : Admin / Clerical Location : Royal Borough of Kingston... Read More

    Job Category : Admin / Clerical
    Location : Royal Borough of Kingston
    Hours Per Week : 36.00
    Start Date : Immediate start
    Start Time : 09:00
    End Time : 17:00
    Salary: £14.39 Electoral Services Assistant to assist with the delivery of the 2024 UK Parliamentary Elections. Roles will assist with the implementation of the 2022 Elections Act Online Absent Voting which came into force in October 2023. Working hours are 9-5, but candidate will need to be flexible depending on the business need. Duties to include answering the phone, data processing, managing incoming post, scanning, being permanently office based. This is not a home working role.
    MAIN PURPOSE OF THE ROLE To provide administrative support to the running of the electoral services office. MAIN DUTIES AND RESPONSIBILITIES To deal with incoming, outgoing and internal post (including envelope stuffing when necessary) Data entry and processing of electoral registration forms using bespoke software Filing of postal vote applications and other documentation Scanning, photocopying, emailing and shredding documents Use data on Excel spreadsheets to update information held on the register of electors Checking of work to ensure accurate record keeping To deal with basic queries from members of the public in person, via the telephone and by email (if required) Supporting the electoral services team with the preparation of stationery and equipment needed to deliver elections SKILLS AND KNOWLEDGE Good data entry skills Have excellent attention to detail Good IT skills with up to date knowledge of Word, Excel, Google Mail and databases Good communication skills with clear spoken English and neat handwriting Knowledge of customer care and an ability to deal professionally with electors both in person and over the phone Able to work flexibly within a team providing support where needed Able to follow procedures and work to deadlines Able to understand and respect the importance of confidentiality, both within and outside the workplace Able to understand the importance of being punctual and the impact absence has on the effectiveness of the team Read Less
  • Employee Relations Advisor (Gr H)  

    - Kingston upon Thames
    Job Category : Human Resources Location : Guildhall 2, Royal Borough... Read More

    Job Category : Human Resources
    Location : Guildhall 2, Royal Borough of Kingston
    Hours Per Week : 21.00
    Start Date : Immediate Start
    Start Time : 09:00
    End Time : 17:00
    Salary: £20.91 Duties/Responsibilities:
    Managing an employee relations caseload and providing advice on employment terms and conditions, as well on complex casework e.g. grievances, disciplinaries, absence management and capability.
    Supporting presenting officers with formal investigations including their preparation and collation of documentation and correspondence
    Supporting managers at formal hearings and appeals including dismissal appeals
    Working with trade unions to resolve complex employment matters at an early stage
    Advising on organisational change e.g. restructures, TUPE and any associated staff redeployment, transfer, or redundancy matters
    Essential criteria
    Experience of managing an ER caseload and advising on change programmes/restructuring/TUPE.
    In-depth knowledge of principles of change management.
    A detailed and up-to-date knowledge and understanding of employment legislation as well as HR policy and procedures
    Ability to work quickly, accurately and to tight deadlines
    Desirable criteria
    Chartered Member of the Chartered Institute of Personnel and Development (CIPD), equivalent qualification and/or evidence of equivalent knowledge and experience
    An understanding of Public Sector / Schools terms and conditions, the role of local and national agreements, with experience of delivering HR services in a unionised environment.
    We are a hybrid working organisation and the successful candid Read Less

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