Job Details:
Job Reference: HCC622519
Salary Range: £27,780 - £30,564 per annum
Work Location: Upton Grey Close, Winchester
Hours per week: 37 (part-time hours will be considered)
Contract Type: Permanent
Closing Date: 11 January 2026The Role:
We’re privileged to work with some amazing people here at Upton Grey Close, our residential service for adults with learning disabilities and additional needs.
As a Support Worker (known locally as Residential Services Officer), you’ll provide personalised support, helping individuals take part in a variety of meaningful activities during their stay. We aim to make our short stay breaks feel like a holiday, offering fulfilling experiences both in the community and within our safe, comfortable environment. Our service is based in a spacious, modern building and you'll receive comprehensive induction and training, so you can become a confident and valued member of our friendly and supportive team.
We welcome visits to Upton Grey if you would like a tour around the facilities before applying, please don’t hesitate to get in touch to arrange this.What you’ll do: Deliver Exceptional Care: Be at the heart of providing the best physical and emotional care, ensuring our Service Users feel safe, comfortable and valued. You'll proactively observe and assess their health and well-being, acting quickly to support their needs.
Collaborate and Innovate: Work with families, carers, colleagues and other professionals to create and carry out personalised care plans. Your input will be important in shaping the support we offer, ensuring it aligns with the individual goals and wishes of each Service User.
Communicate and Document: As shift leader, you’ll keep the lines of communication open and maintain detailed records that reflect the progress and needs of our Service Users. Your reports and case records will be vital in delivering consistent, high-quality care and ensuring everyone is on the same page.
What we’re looking for: An understanding of the needs of the client group and have experience working with them to achieve independence.
Able to demonstrate the core values of patience, empathy and compassion.
A team player with strong collaborative skills.
Excellent communication skills for building positive relationships with a diverse range of people, including clients, their families, carers, professionals and colleagues.
Sound IT skills and able to accurately record information.
Due to the remit of this role to provide services/personal care to vulnerable women, and hence the sensitive nature of the work, only female applicants can be considered for this post, in accordance with the provisions of the Occupational Requirement (Equality Act 2010, Schedule 9, Part 1, Paragraph 1).
Take a look at our Support Worker (Residential Services Officer) for more information about the role, team and our values. The section ‘About you’ explains what specific knowledge, skills and experience we want you to tell us about. Make sure you explain how you meet these requirements and demonstrate our values, in your application. Why join us? Comprehensive induction programme with all necessary training.
Great satisfaction from supporting people to get the most out of their stay.
Commitment to personal development, including support for QCF training.
Preparation for future senior-level opportunities.
Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice.
Competitive benefits package, including generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme. Find more information .
As this is a 24/7 service, you’ll be required to work a shift pattern to respond to the demands of the service. This may include working weekends and a variety of shifts including early, late, sleep-in shifts and bank holidays for which enhancements will be paid in line with the HCC salary policy. Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying. Other roles you may have experience of could include: Support Worker, Care Assistant, Care Worker, Home Carer, Health Care Assistant, Community Support Worker, Domiciliary Care Worker, Night Carer, Personal Care Giver, Teaching Assistant, Learning Support Assistant, Day Opportunities Support Worker, Day Services Support Worker, Residential Care Support Worker, Home Care Assistant. Applicants can expect to hear from us within two weeks of the advertised closing date.Values Based Recruitment:
We recruit for attitudes and values in Adults’ Health and Care. We invite you to evidence how you demonstrate our 5 core values in your application. For more information on our values, please refer to the candidate pack.Additional Information:
Support Worker (Residential Services Officer) Vetting Requirements:
This post is subject to a Criminal Records Check.Contact Details for an Informal Discussion:
For general enquiries, please contact
For an informal chat about the role, please contact Kerry-Anne Langfield, Registered Manager on or David Gallimore, Deputy Manager on Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.
In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies.
We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.
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