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Rosscare
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  • Service and Repair Engineer  

    - Suffolk
    -
    Service and Repair Engineer (Mobility Services)Location: Ipswich & Suf... Read More
    Service and Repair Engineer (Mobility Services)Location: Ipswich & SuffolkSalary: £26,395.20 per annumHours: Monday-Friday, 08:00-16:30 (40 hours per week)Contract: Permanent, Full TimeAbout the roleRoss Care, part of the Medux Group, works in partnership with the NHS to support the Wheelchair Service across Suffolk. We are looking for a caring, practical individual to join our Ipswich Approved Repair Service team.You will support patients in the community by delivering, collecting, servicing and repairing wheelchairs, helping people maintain independence in their daily lives. Full training is provided, starting in the workshop to build product knowledge before moving into field-based work.Key responsibilitiesDeliver and collect wheelchairs from service users' homes and NHS sitesService and repair wheelchairs in the field, aiming for a first-time fixComplete job paperwork and scanner records accuratelyFollow infection control, health & safety and driving regulationsMaintain company vehicle, tools and stock levelsProvide professional, respectful customer serviceParticipate in out-of-hours cover once fully trainedAbout youFull UK driving licenceEnhanced DBS check (required)General workshop experienceBasic electrical knowledge (12v/24v DC desirable)Able to carry out manual handling and physical workGood communication and customer service skillsUnderstanding of, or willingness to work with, people with disabilitiesWhat we offer£26,395.20 annual salary20 days holiday plus bank holidays (option for up to 5 unpaid days)Life assuranceCompany pension schemeFlexible working considered where possibleRoss Care is an inclusive employer and welcomes applications from all sections of the community. This role involves regulated activity and is subject to DBS clearance.Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. Read Less
  • Bench Engineer  

    - Bedfordshire
    -
    Workshop/ Bench Engineer Salary £26,395 per annum Training based at We... Read More
    Workshop/ Bench Engineer Salary £26,395 per annum Training based at Welwyn Garden City AL7 - moving to Bedford Mid February 2026 - must be able to cover both locations initially Monday to Friday - Full Time Purpose of Job: Provide a workshop-based engineering role repairing, servicing and maintaining wheelchairs. Main Duties and Responsibilities: Workshop Service: Conduct repairs servicing and maintenance as directed by the Service Centre Manager/ Warehouse Supervisor/ Line Manager.Process all associated paperwork concerning repairs and servicing accurately on a daily basis.Ensure all warranty and scrap returns are labelled correctly and collated at the end of each dayEnsure infection control policy is followed at all timesUndertake Engineering work in terms of service and repairs, and refurbishment in accordance to prescription builds.Assist in clinical appointments with Healthcare professionals, for any repairs and servicing requirements.Undertake Admin duties as required.Ensure all parts used are allocated from Stores through Stores process.Strict adherence to Ross Care's operational procedures.Adhere to the House Keeping procedure in accordance to the RCQP.Maintain a professional approach in all aspects of the role at all times including appearance, paperwork, power tools and work bench station.Do the job right, on time, every time.To be fully accountable for all aspects of your role.Stocktake - to assist with annual and interim stocktakes as required.Communicate effectively with all Customers at all times and to inform all Customer's of relevant additional services from Ross Care as appropriate.To be fully accountable for all aspects of your role and maintain good communication throughout.Perform duties according to all Company policies, procedures and instructions. Undertake the job in line with the Company appraisal competencies as follows: Achieves business results and adds value to the CompanyFocuses on internal / external customersBuilds and maintains effective teamwork with colleaguesEmbraces change and deals with ambiguity This job description shall not limit your role, you will also be expected to carry out any other duties that your Manager feels are within your capabilities and skill set. The above information may not cover everything involved in the position but gives indicates the size and scope of the role and may be subject to change as the role develops. Key Performance Indicators: Person Required: Skills: Organised and can work to a planGood communicatorMust be able to fault findNeat and tidy writing Knowledge: Background and experience in mechanical or electrical engineering Qualifications: Full Driving Licence (Not essential)Ideally qualified to GCSE level / NVQ level 1 or equivalent.Satisfactory enhanced DBS disclosure Other: Training will be provided on wheelchair engineeringTrustworthy and possess a clean or appropriate DBS record Interested in this Workshop/ Bench Engineer role? Please submit your updated CV. INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. Read Less
  • Workshop Operative  

    - Surrey
    -
    Workshop Operative Based at: Surrey Wheelchair Services, GU21 5SASalar... Read More
    Workshop Operative Based at: Surrey Wheelchair Services, GU21 5SASalary - £12.69 ph (£26,395.20 pa)Permanent, 40 Hours a weekJob purpose:To enable the Company to achieve the agreed contractual standard of service required, by working as part of a team responsible for the wheelchair refurbishment. To manage stock and equipment to a high standard and maximising availability of stock to support Service Engineers delivering 'First Time Fixes' wherever possible.Key Responsibilities:Decontamination of wheelchairs achieved by following Company infection control procedures.Maintaining a clean and tidy workshop and working in a way to ensure all Company Health and Safety procedures are adhered to.Repair and service equipment to the agreed standard.Accurate counting and recording of any stock movement and inventory checks.Accurate movement and storage of stock and equipment.P.D.I. chairs for delivery by M.S.E.Ensure any PPE supplied for use in carrying out your duties is used as instructed.Maintain a professional customer service attitude when dealing with all service users and other agencies.Observe all regulations covering the driving and use of the Company vehicle on the public highway and to be aware of employee responsibility under the Health & Safety at Work Act.Agree to undertake all training offered that is necessary to maintain the skills required for this role and as part of the roll be part of the on call rota which covers our out of hours service covering evenings and weekends.This job description shall not limit your role, you will also be expected to carry out any other duties that you manager feels are within your capabilities and skill set. The above may not cover everything involved in the position but indicates the size and scope of the role and may be subject to change as the role develops.Skills and Qualifications:General workshop knowledgeBasic mechanical knowledgeFlexible approach to working conditions and working environment change.Ability to work on own initiative.Effective team worker.Physical demands of the role:Moving and handling of equipment and accessories following handling guidelinesStanding at a bench to workKneeling/crouchingUse of ramps and any other agreed moving equipmentPrevention and Control of Infection:The prevention and control of infection is an integral part of the role of all Ross Care personnel. Staff members, will contribute to the prevention and control of infection through standard infection control practises and compliance with the Company infection control policyService User/other agency/public engagement and involvement:Ross Care is committed to promoting and embedding equality, diversity and inclusiveness and expects that the post holder will actively promote and engage this commitment in all that they do. The post holder should ensure that in all their behaviours, attitudes and working they recognise and take account of the health needs and rights of all sections of the community including ethnicity, disability, gender, age, sexual orientation and religion/belief. The post holder will be expected to engage the service users, other agencies and the public where relevant and adhere to the Company's policies and procedures governing zero tolerance to discrimination, harassment, bullying, stereotyping and prejudicial treatment.Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. Read Less
  • Bench Engineer  

    - Surrey
    -
    Workshop Operative Based at: Surrey Wheelchair Services, GU21 5SASalar... Read More
    Workshop Operative Based at: Surrey Wheelchair Services, GU21 5SASalary - £12.69 ph (£26,395.20 pa)Permanent, 40 Hours a weekJob purpose:To enable the Company to achieve the agreed contractual standard of service required, by working as part of a team responsible for the wheelchair refurbishment. To manage stock and equipment to a high standard and maximising availability of stock to support Service Engineers delivering 'First Time Fixes' wherever possible.Key Responsibilities:Decontamination of wheelchairs achieved by following Company infection control procedures.Maintaining a clean and tidy workshop and working in a way to ensure all Company Health and Safety procedures are adhered to.Repair and service equipment to the agreed standard.Accurate counting and recording of any stock movement and inventory checks.Accurate movement and storage of stock and equipment.P.D.I. chairs for delivery by M.S.E.Ensure any PPE supplied for use in carrying out your duties is used as instructed.Maintain a professional customer service attitude when dealing with all service users and other agencies.Observe all regulations covering the driving and use of the Company vehicle on the public highway and to be aware of employee responsibility under the Health & Safety at Work Act.Agree to undertake all training offered that is necessary to maintain the skills required for this role and as part of the roll be part of the on call rota which covers our out of hours service covering evenings and weekends.This job description shall not limit your role, you will also be expected to carry out any other duties that you manager feels are within your capabilities and skill set. The above may not cover everything involved in the position but indicates the size and scope of the role and may be subject to change as the role develops.Skills and Qualifications:General workshop knowledgeBasic mechanical knowledgeFlexible approach to working conditions and working environment change.Ability to work on own initiative.Effective team worker.Physical demands of the role:Moving and handling of equipment and accessories following handling guidelinesStanding at a bench to workKneeling/crouchingUse of ramps and any other agreed moving equipmentPrevention and Control of Infection:The prevention and control of infection is an integral part of the role of all Ross Care personnel. Staff members, will contribute to the prevention and control of infection through standard infection control practises and compliance with the Company infection control policyService User/other agency/public engagement and involvement:Ross Care is committed to promoting and embedding equality, diversity and inclusiveness and expects that the post holder will actively promote and engage this commitment in all that they do. The post holder should ensure that in all their behaviours, attitudes and working they recognise and take account of the health needs and rights of all sections of the community including ethnicity, disability, gender, age, sexual orientation and religion/belief. The post holder will be expected to engage the service users, other agencies and the public where relevant and adhere to the Company's policies and procedures governing zero tolerance to discrimination, harassment, bullying, stereotyping and prejudicial treatment.Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. Read Less
  • Workshop/ Bench Engineer  

    - Bedfordshire
    -
    Workshop/ Bench EngineerSalary £26,395 per annumTraining based at Welw... Read More
    Workshop/ Bench EngineerSalary £26,395 per annumTraining based at Welwyn Garden City AL7 - moving to Bedford Mid February 2026 - must be able to cover both locations initiallyMonday to Friday - Full TimePurpose of Job:Provide a workshop-based engineering role repairing, servicing and maintaining wheelchairs.Main Duties and Responsibilities:Workshop Service:Conduct repairs servicing and maintenance as directed by the Service Centre Manager/ Warehouse Supervisor/ Line Manager.Process all associated paperwork concerning repairs and servicing accurately on a daily basis.Ensure all warranty and scrap returns are labelled correctly and collated at the end of each dayEnsure infection control policy is followed at all timesUndertake Engineering work in terms of service and repairs, and refurbishment in accordance to prescription builds.Assist in clinical appointments with Healthcare professionals, for any repairs and servicing requirements.Undertake Admin duties as required.Ensure all parts used are allocated from Stores through Stores process.Strict adherence to Ross Care's operational procedures.Adhere to the House Keeping procedure in accordance to the RCQP.Maintain a professional approach in all aspects of the role at all times including appearance, paperwork, power tools and work bench station.Do the job right, on time, every time.To be fully accountable for all aspects of your role.Stocktake - to assist with annual and interim stocktakes as required.Communicate effectively with all Customers at all times and to inform all Customer's of relevant additional services from Ross Care as appropriate.To be fully accountable for all aspects of your role and maintain good communication throughout.Perform duties according to all Company policies, procedures and instructions.Undertake the job in line with the Company appraisal competencies as follows:Achieves business results and adds value to the CompanyFocuses on internal / external customersBuilds and maintains effective teamwork with colleaguesEmbraces change and deals with ambiguityThis job description shall not limit your role, you will also be expected to carry out any other duties that your Manager feels are within your capabilities and skill set. The above information may not cover everything involved in the position but gives indicates the size and scope of the role and may be subject to change as the role develops.Key Performance Indicators:Person Required: Skills:Organised and can work to a planGood communicatorMust be able to fault findNeat and tidy writingKnowledge:Background and experience in mechanical or electrical engineeringQualifications:Full Driving Licence (Not essential)Ideally qualified to GCSE level / NVQ level 1 or equivalent.Satisfactory enhanced DBS disclosureOther:Training will be provided on wheelchair engineeringTrustworthy and possess a clean or appropriate DBS recordInterested in this Workshop/ Bench Engineer role? Please submit your updated CV.Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. Read Less

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