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Robertson Sumner
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  • Account Manager  

    - Basingstoke
    Job DescriptionDo you want to work amongst the brightest, most passion... Read More
    Job DescriptionDo you want to work amongst the brightest, most passionate people in the tech industry? Our client is seeking a talented Account Manager to join their vibrant team based in Basingstoke. A mainly client-facing role, the Account Manager owns the relationship with a named account or set of named accounts, depending on the size of the account and level (volume) of business being transacted. Acting as the day-to-day contact at all levels across the customer account, your role is to take ownership and responsibility for the on-going successful relationship, contributing at a strategic and tactical level throughout project delivery to ensure the highest levels of customer experience. The Account Manager has a proven track-record in delivering marketing projects in the technology sector combined with a natural eye for spotting and nurturing business development opportunities, to ensure the relationships are maximised and nurtured over time. What you’ll be doing in this role Taken ownership and responsibility for the successful development of your accounts this includes building and nurturing relationships with existing stakeholders. Aim to ‘protect’ and ‘maintain’ existing income; develop a good understanding of business rhythms. Liaise with the client to take comprehensive briefs for marketing projects and build and manage marketing plans and resources to deliver, reporting progress and results internally and externally Proactively seek out opportunities to collect powerful customer evidence (testimonials and case studies) Consult with the client to create compelling value propositions and liaise and lead internal resources to build the copy/messaging as required and position this with the client for sign off Set-up, attend and lead conversations and meetings across the account, from Senior level down and engage in strategic and impactful dialogue throughout taking action and full ownership of desired outcomes Manage suppliers and relevant resources as required for project delivery – this will include creating documented briefs internal teams and external partners and leading and measuring delivery to ensure outputs are aligned to client expectations Measure the clients’ budget for all projects and track client results and success against agreed plans to ensure profitability targets are achieved and accurate reporting is in place and documented Be an advocate on social media for our key clients and, demonstrate regular engagement on LinkedIn and other relevant social media platforms Maintain up to date CRM & project records for clients Are you? Adept and creating and presenting proposals and marketing project plans that impress and delight clients. A technology marketing-led business professional that understands how marketing works in the new digital world and consider yourself qualified to contribute to conversations and meetings that lead to client thinking? A perfectionist, that rarely makes mistakes in your written and verbal communication, capable of creating strategic proposals and marketing plans and positioning those with relevant stakeholders at all levels. Capable of managing, measuring, and tracking budgets at a granular level, always close to project delivery progress Organised and multi-tasking; the Account Manager spins many plates and can easily switch from client to client and project to project quickly and seamlessly, always with an eye on the detail but with the capacity to focus on the strategic goals. What’s in it for you? Hybrid working Early finish on Fridays Birthday off (Additional leave) Free onsite parking Continued support for training and development Social events If you are feeling uninspired and itching to grow and develop, why not take the plunge, and come and join their bundle of fun, passionate, marketing heroes? Apply today! Read Less
  • Operations Manager  

    - Wokingham
    Job DescriptionOur client is currently seeking a dynamic and experienc... Read More
    Job DescriptionOur client is currently seeking a dynamic and experienced operations manager to join the team in Wokingham, Berkshire. This role is pivotal in shaping the business’s future. Responsibilities: Business planning, strategy development, and CRM management. Execution of data analysis and achievement of commercial objectives. Oversight of client communications, quality assurance, and ensuring compliance. Requirements: Competency in Salesforce is essential. Minimum of 5 years of experience in a sales operations manager or similar role. Familiarity with IT services or B2B business operations. Proven ability to handle internal and external customer relationships. Key Information: Salary Range: £30,000 – £50,000 (basic). Location: Wokingham head office (minimum 4 days a week). How to Apply: If you are a motivated professional with a background in sales operations, capable of strategic thinking, and keen on making a difference, please apply today. We are actively reviewing applications and aim to fill this role soon. Read Less
  • Sales Support Executive  

    - London
    Job DescriptionAre you ready to take your administrative skills to the... Read More
    Job DescriptionAre you ready to take your administrative skills to the next level? We’re seeking a proactive and detail-oriented individual to join our client’s dynamic vendor sales team. As a Sales Support Executive, you’ll play a pivotal role in ensuring their sales operations run smoothly and efficiently. What You’ll Do: Customer Service Excellence: Provide unparalleled administrative support to the sales team, and reseller partners, ensuring exceptional customer service delivery Quotation Management: Generate a high volume of quotations for both new business and renewal opportunities, demonstrating precision and attention to detail. Order Processing: Manage the end-to-end sales order process, from receipt of purchase orders to collaboration with the Supply Chain Team, including quality checks and error resolution. CRM Maintenance: Maintain and update our CRM system according to vendor-specific processes, ensuring accurate and up-to-date information. Relationship Building: Foster strong relationships with product sales, supply chain, and renewals teams, facilitating seamless collaboration and communication. What You’ll Bring: Professionalism: Exhibit excellent written and verbal communication skills, with a focus on delivering clear and concise messages. Organisational Skills: Ability to prioritize tasks, manage concurrent activities, and multitask effectively in a fast-paced environment. Technical Proficiency: Proficient in MS applications such as Excel, Word, and Outlook, with previous experience in IT systems for quotation, order entry, and CRM. Resilience: Stay calm under pressure, demonstrating resilience and adaptability in challenging situations. Your Qualifications: Experience: Minimum of 1 year in a similar administrative role, preferably in a high-volume environment. Initiative: Driven and self-motivated, with the ability to work independently and take ownership of tasks. Collaborative Spirit: A team player with a collaborative approach, maintaining a professional demeanor at all times. Apply now for more information. Read Less
  • Account Director  

    - London
    Job DescriptionAbout Us: Bring your career and talents to our organisa... Read More
    Job DescriptionAbout Us: Bring your career and talents to our organisation, where you can have a greater impact, be inspired by our mission, and excited about your job and future. With revenues of over £1 billion, we are a leading supplier of IT solutions and services to a broad range of commercial and public sector customers globally. What You’ll Do: As an IT Account Director at our organisation, you’ll play a pivotal role in our success by taking ownership of our GP Target and ensuring a high level of client satisfaction. Your responsibilities will include: Regularly engaging and meeting with customers to understand their needs. Building a deep understanding of the customer landscape, competitors, and industry frameworks. Collaborating closely with Sales Support to deliver an effective level of service to clients. Working closely with various departments to ensure seamless operations. Championing the customer/client at all levels internally, ensuring their needs are met. Building new business relationships using existing industry contacts. Playing an integral role in new business pitches and taking responsibility for the effective on-boarding of new clients. Focusing on growing and developing existing clients while actively generating new business. Crafting business plans for all key clients. Acting as the key interface between the customer and all relevant divisions. Working in alignment with relevant Vendors & Partners to drive success. What You Need to Succeed: Must-Have: Proven IT Account Management or Territory Sales experience. A demonstrable track record of success and results. Strong relationship-building skills with a focus on achieving the best outcomes. The ability to grasp complex business challenges and offer solutions. Capable of working both independently and as a proactive team player. Personal Attributes: Excellent communication skills. Self-motivated, always seeking new challenges. A proactive thinker with conflict resolution skills. Ability to proactively identify and resolve conflict situations. Who We Are: We are a leading technology solutions provider to businesses, government agencies, educational institutions, and healthcare organizations in the United Kingdom, Canada, and the United States. Our fingerprints can be found on technology in workplaces of more than 250,000 companies, ranging from startups to international conglomerates. With our comprehensive range of products and services, there’s no request too big or too small. Read Less
  • Enterprise Account Manager  

    - Surrey
    Job DescriptionLooking to grow your career in technology? Our client i... Read More
    Job DescriptionLooking to grow your career in technology? Our client is hiring for a fantastic opportunity where you’ll be working for an ambitious, growing company that offers fantastic opportunities to learn, develop and build a successful career and unlimited potential that is not restrained by age or experience, only ability, and results. What you’ll be doing: This role is all about recruiting and growing reseller partnerships for your region. You will own the territory, with responsibility for all partners in the area, with traveling to meet, train and work with those partners a key part of the job. Our client’s Regional Account Managers are responsible for finding, managing, and growing some of our biggest and most exciting VAR, MSSP, and SI partners. The opportunity will allow you to work with new and existing partners, you’ll build strong relationships, develop joint business plans and proactively work with their vendors and the teams to grow their business and hit revenue, GP, and target partners. You will work closely with their internal Sales Support team and the Vendor Managers to increase the number of products each partner includes in their portfolio. Managing and updating the sales pipeline of your region Reseller profiling, to provide essential intelligence and insight into every account Introduce added value services, including marketing and technical services Initiating marketing plans and campaigns with the Partner Ensuring your partners are fully sales and technical enabled Your skills and experience: Ideally you will have a background in channel/Product Account Management or a reseller or vendor sales role Experience in complex quoting, forecasting and pipeline management A strong sales background and ability to recognise and accelerate sales milestones Process/Data-driven Broad tech knowledge (cybersecurity is ideal) Needs analysis and consultative sales skills If this sounds like an opportunity with your name written all over it, then don’t hesitate to apply today! Read Less
  • Account Director  

    - Essex
    Job DescriptionAre you ready to make an impact in the dynamic world of... Read More
    Job DescriptionAre you ready to make an impact in the dynamic world of IT solutions? Our client is seeking an Account Director to lead their business development efforts, manage key client relationships, and drive revenue growth. Why Work With Us: Innovative Environment: Join a fast-paced and challenging environment where you’ll collaborate with industry leaders and global businesses to deliver cutting-edge IT solutions. Client-Centric Focus: Your primary focus will be to understand clients’ needs and present tailored solutions to ensure exceptional customer satisfaction. Opportunity for Growth: Leverage our wide range of offerings to create short and long-term growth opportunities for your accounts, working with both enterprise end-clients and large technology service providers. Flexibility: As an Account Director, you have the freedom to focus on either direct sales, channel sales, or both, allowing you to tailor your approach to maximise success. Key Responsibilities: Identify and close new business opportunities. Manage key client accounts to drive revenue growth and expand our customer base. Collaborate with industry leaders and global businesses to deliver innovative IT solutions. Understand client needs and present tailored solutions for exceptional customer satisfaction. Leverage a wide range of offerings to create growth opportunities for accounts. Robertson Sumner are the UK’s leading technology-focused recruitment businesses and work with technology vendors, distributors, resellers, managed service providers, and system integrators. So if this role is not exactly what you are looking for, please visit our website or search for us on LinkedIn for more options. Read Less
  • Vendor Specialist  

    - London
    Job DescriptionAre you ready to make a significant impact in the world... Read More
    Job DescriptionAre you ready to make a significant impact in the world of technology sales? We’re seeking a talented and driven individual to join our client as a Partner Acquisition Specialist. In this role, you’ll be at the forefront of their growth strategy, responsible for acquiring and onboarding new vendor partners while driving incremental revenue through strategic partnerships and client retention efforts. What You’ll Do: Partner Development: Identify, recruit, and enable new partners to expand revenue and margin streams, ensuring compliance with partner program requirements. Collaborative Marketing: Work closely with our vendor, resellers, and internal sales and marketing teams to execute effective marketing and demand generation campaigns. Relationship Management: Cultivate strong relationships with existing partners, fostering growth and generating new revenue opportunities. Product Expertise: Develop a deep understanding of technology solutions and effectively market them to prospective partners. Sales Support: Assist sales teams with quotes, technical pre-sales questions, and product solution opportunities, ensuring timely and accurate responses. Forecasting and Reporting: Produce accurate forecasts and maintain CRM data to support informed decision-making and business reviews. Prerequisites: Proven Track Record: Demonstrated success in revenue growth for Cyber Security or related product lines. Sales Experience: Minimum of 2 years in an IT channel sales position, with a focus on driving results. Communication Skills: Expert communicator with the ability to convey complex ideas clearly and persuasively. Adaptability: Comfortable managing multiple projects and tasks in a fast-paced, data-driven environment. Attention to Detail: Disciplined approach to administrative tasks, ensuring accuracy and efficiency in all aspects of the role. Ready to take your sales career to new heights? Apply now and join us in shaping the future of technology solutions! Read Less
  • Head of Purchasing  

    Job DescriptionLooking to grow your career in technology? Our client i... Read More
    Job DescriptionLooking to grow your career in technology? Our client is hiring for a fantastic opportunity where no two days are ever the same. Do you want to be solving challenges, creating service improvements and making a difference to a business that has ambitious growth plans? They want to grow by being the very best at what they do, with delighted customers and amazing service that can help them to achieve their ambitious growth objectives. And they need your help. What you’ll be doing: The successful candidate will take overall ownership of the buying function. Helping to create and develop relationships as well as delivering savings and efficiencies for the business. The ideal candidate will be a forward thinking and proactive individual with abundant energy and a willingness to drive change. Strong negotiation skills, relationship building and an innovative approach to working with suppliers and vendors will be key skills. The role will require a strong commercial background with the ability to build and manage a team of buyers that can source internationally across a wide and diverse range of technical products. The role will be based in Northwich in Cheshire, supporting our London, France & German locations. The role will require ad-hoc travel (Worldwide) to engage and develop key relationships. Liaising and negotiating with existing and new vendors/suppliers. Building and maintaining strategic partnerships with suppliers and vendors. Managing our ecosystem of suppliers and providing reporting on vendor performance. Assisting in the management of supplier catalogues. Reducing costs, improving value. Managing commercial terms with suppliers including approval of contracts. Developing a continuous improvement policy across existing and new business activities. Setting, measuring and reporting on KPI’s. Liaise with Account Management on pre and post sales. Create a supplier knowledge base. Maintaining data and records in systems. Helping to develop new systems and working practices. Help to drive and increase profitability. Placing Purchase Orders. Expediting Purchase Orders. Help to achieve SLA’s. Forecasting and reporting on product trends and pricing analysis Attending supplier meetings, events and customer meetings where required. Adding value to the Sales Team and Customer base Managing and reporting on vendor incentives and opportunities. Provide analytics to the management team on a regular basis. Your skills and experience: IT Channel. Software. Hardware. Services. Channel Management. Understanding of licensing. Distribution/reseller background. Education should be to a degree level and CIPS preferred but not essential. Experience of Microsoft Dynamics NAV preferred but not essential. What’s in it for you? A fast-paced and fun working environment Workplace pension after 3 months service Company health cash plan 30 days holiday (including bank holidays) Your birthday off Free on-site parking at the Cheshire office Training and development If this sounds like an opportunity with your name written all over it, then don’t hesitate to apply today! Read Less
  • Channel BDM  

    - London
    Job DescriptionResponsible for acquiring and onboarding key channel pa... Read More
    Job DescriptionResponsible for acquiring and onboarding key channel partners, then driving incremental growth through new logo acquisition in combination with existing customer retention and upsell This role will have a defined list of key vendor resellers to onboard and own Duties & Responsibilities To identify and onboard key partners in order to increase revenue and margin streams, as well as adhering to vendor partner program requirements. Working with your vendor, Resellers and Sales and Marketing teams in order to deliver effective marketing and demand generation campaigns. To work with existing partners to develop, nurture and generate new revenue and margin streams. To understand at a sales level, vendor technology solutions to market. Be confident to deliver product and commercial oriented presentations, including sales enablement to Resellers (face to face and virtual) To maintain a relationship with vendor peers at all levels and conduct business reviews. Assist Sales Support with quotes and technical pre-sales questions on an ongoing basis. Manage product solution opportunities with pre-sales specialists; meeting deadlines, making relevant recommendations of additional software and services. Liaise with pre-sales and register deals with vendor ensuring accuracy of configurations. Assisting Client Sales teams with accurate forecasting. Produce timely forecasts to the Business Manager. Maintain accurate CRM data, including; Opportunity stages, meeting logs, personnel information Cross selling or opportunity identification across whole company product range where possible. Prerequesites Proven track record in revenue growth for Cyber Security (or closely associated) product lines 3+ years in a IT channel sales position Ability to work in a high volume data-driven environment Expert communicator and presenter Comfortable managing multiple projects and tasks concurrently Disciplined approach the administrative aspects of Outbound/external sales roles Read Less
  • New Business Account Manager  

    - Surbiton
    Job DescriptionLooking to grow your career in technology? Our client i... Read More
    Job DescriptionLooking to grow your career in technology? Our client is hiring for a fantastic opportunity where you’ll be working for an ambitious, growing company that offers fantastic opportunities to learn, develop and build a successful career and unlimited potential that is not restrained by age or experience, only ability and results. What you’ll be doing: You will find, grow, manage and support your own business from existing and new MSP channel partners within your particular region. A New Business MSP Account Manager is focused around growing the business from their MSP partners. This means developing the business with established vendors through that partner, introducing new technologies, and working with new MSP accounts. Their Account Manager team is the first introduction and daily point of contact to their client’s MSP partners, so enthusiasm, service quality, product knowledge, and a commercial focus are key attributes. Being the key go-to contact for the MSP Agreeing and maintaining MSP pricing agreements Account profiling, to provide essential intelligence and insight into every account Calling dormant, old and net new MSPs to introduce and start engagement Introduce added value services, including marketing and technical services Your skills and experience: Open-minded Ideally from distribution, but would look at a reseller background Outgoing and a great communicator A smiler dialler Self-Starter Not afraid of rejection Someone with a capacity to absorb and use lots of information If this sounds like an opportunity with your name written all over it, then don’t hesitate to apply today! Read Less

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