Right at Home Solent is a quality home-care provider in the local community. We cover Southampton, Fareham and surrounding areas, and our aim is to support vulnerable adults, older people and their families. Some of our services include, Personal Care Support, Dementia Care, Hospital to Home, Companionship, Outings, and much more.CQC RATED OUTSTANDING | Supportive Work Place CultureRight at Home Solent are looking for a dynamic compliance focussed Manager to lead our fabulous team. Join a Family run business, an established team, with great processes in place.If you have aspirations of becoming a Registered Manager, this could be the role for you! Grow as a leader, support 100's of Clients in the community, and find real purpose in 2026.We are looking for honest, hard-working and aspirational people! The Sky's the limit!Award winning Company: 5* WorkBuzz Employer 2023,24,25Rated Outstanding by CQC in February 20249.8 Homecare.co.uk Rating28 days holiday including bank holidaysFull training & supportCompany Events & Well beingCompetitive pay, benchmarked annually.Comprehensive inductionUnlimited opportunities to earn £150 via our 'refer a friend' schemePay progression within role based on skills and contributionLearning and career development opportunitiesCompany pensionOpportunity to apply for a 'Blue Light Card' offering you discounts in various shops and restaurants etc.Right at Home (RaH) provide premium quality Home Care to adults with Physical and LearningDisabilities and the Elderly. We have built up a first class reputation world-wide, and are recognised as one of the top industry leaders in the UK.At Right at Home we pride ourselves on quality and tailoring every care package to meet the clients needs with a minimum duration of one hour visits. It is imperative that the successful candidate is able to get on board with our brands core values and beliefs and are able to grow with our business and move quickly with change. We are looking for someone who will always go over and above our clients expectations, put quality of care at the forefront of everything you do and be able to develop a strong team to continuously strive for excellence. You will be a fundamental pillar in the overall smooth running of the operation and day to day business.If this sounds like the challenge you are looking for, then we would love to hear from you.Main Duties & ResponsibilitiesProvide leadership, management and the highest level of support to the Team, to ensure the very best outcomes in everything we doAbility to take ownership of achieving the highest levels of compliance with regards to regulations, laws, quality standards & policies, ensuring we achieve a minimum ofGoodCQC inspectionAccountable for the Health and Safety of staff and clients; ensuring the Health & Safety policy and procedures are followed at all times providing a safe working environmentEnsure consistent application of Right at Home policies, procedures and approved practice; and to promote our aims and valuesContinually review and improve processes to ensure the most effective and efficient service is being delivered to our clientsAbility to identify and recruit high quality Carers, implement excellent training and maintain high retention ratiosEnsure the provision of staff training is implemented and the delivery of very high quality care services, to vulnerable people living in their own home, is achieved consistentlyAbility to ensure the Scheduling is effectively designed to ensure the Carers deliver the allocated care to the client. Scheduled Spot Checks and Audits are undertaken and recordedAbility to complete and continuously improve the Assessments, Risk Assessments and CarePlans to ensure the outcome of the client is achieved effectively and the customersexpectations are exceededAbility to ensure that all payments due are received promptly; and Payroll and Invoicing is undertaken accuratelyAbility to meet and exceed all financial/growth targets whilst participating in, and contributing, to the strategic management of the businessTo be aware of Key Performance Indicators and to accurately record and report statistics to the Director as appropriateAd hoc duties to support the Director, as and when required, to meet the needs of the business
Qualifications & ExperienceThe candidate will hold, or be working towards, an NVQ Level 4 (RMA) or QCF Level 5 qualification in Health and Social CareHave substantial experience in managing people, and can demonstrate a positive vision of homecare and how you will influence positive changeMust have good experience and knowledge of the Care Industry, in a previous similar roleAbilities, Skills & BehavioursA creative and strategic thinker who is able to embrace, influence and communicate improvements to the TeamHighly determined, driven and ambitious, with the desire to make a real difference and assist in the growth of a new officeExcellent communication and interpersonal skills, with the ability to talk passionately about our services and values to potential clients or referral sourcesAdvanced computer skills including proficient use of MS Office, the ability to produce reports and good computer systems knowledgeSelf-motivated and flexible, with a willingness to participate in anon call systemfor out of office hoursExtremely well organised, excellent planning and prioritising ability with high attention to detailJob Type: Full-timeSalary: £35-45K dependant on experience and qualifications
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