The Role:
To provide our customers with an exceptional standard of vehicle servicing and repair of new and used motorcycles by using the latest diagnostic investigation technology and techniques to identify issues. Repairs and servicing must be completed efficiently and accurately within the times allotted while keeping to the required manufacturer and company standards. Be able to supervise and support other techs when needed. Making sure the high standards we require from the workshop are kept and in a well organised manor.
Skills & Qualifications:
Fully qualified technician to City & Guilds, NVQ level 3 or equivalent with a minimum of 3 years' experience
You must be familiar with current manufacturers computerized diagnostic equipment to ensure that diagnostics, testing, and repairs are thorough and completed to the highest quality
You must be an effective communicator with a working knowledge of the English language, both written and verbal, as you will be required to discuss technical details with customers courteously, simply, and clearly
You will have the ambition to achieve the status of a manufacturer-recognized Master Technician if not already attained
You must have the desire and ability to give best-in-class customer service
Flexible, self-motivated, and happy to work in a team environment
You must have a Motorcycle licence that should be current and clean.
Duties:
To test vehicles and diagnose faults on numerous makes and models of motorcycles and scooters and communicate issues to the Service Manager/Workshop Controller/Service Advisors as needed; conduct any additional repair work as advised and/or approved by your line manager
Use manufacturer diagnostic equipment to ensure diagnostics, testing, and repairs are thorough and to the highest quality
Service and repair vehicles or components using the necessary equipment and tools in a proper and safe manner while maintaining company and industry standards and adhering to time constraints
Replace parts and components and keep detailed, organized records of all repair work carried out to each vehicle, complete written reports in a precise and legible manner
Maintain a working knowledge of a variety of different makes and models and ensure your knowledge is continuously enhanced and improved
Communicate with line manager and Parts Coordinator about parts required and ordered and the timeliness of order completion
To work in a thorough and professional manner with an awareness of the need for the highest quality customer service
The Positions Offer:
Attractive salaries with on target earning up to £40,000 depending on experience and role
Company pension scheme
Free Life Insurance
On-site parking
Employee discount
Monday to Friday - (Weekend availability)
Relocation to our Bridgwater branch if it is more convenient will be considered.
Subject to eligibility and/or terms & conditions
Job Type: Full-time
Pay: £30,000.00-£35,000.00 per year
Benefits:
Company pension
Life insurance
On-site parking
Store discount
Experience:
Technical Mechanical (Motorcycle or Car): 3 years (required)
Licence/Certification:
Motorcycle Driving Licence (required)
Work Location: In person
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