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Richemont
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  • Leather Artisan  

    - London
    Relevant, masculine and British. Since 1893, Alfred Dunhill has been e... Read More
    Relevant, masculine and British. Since 1893, Alfred Dunhill has been engineering unique and stylish luxuries for men. We seek people who have commitment and drive with a strong commercial focus, and will thrive in a creative environment that encourages innovative thinking.HOW WILL YOU MAKE AN IMPACT?To work closely with and support the Manufacturing Manager in order to develop and produce high quality small leather goods, bags, gift items and luggage using handmade techniques.To work closely with the Manufacturing Manager on:Pattern creationMock Ups and prototypesCompletion of specification sheetsBespoke Developments/problem solvingGeneral bench assembly work (preparing leather skins, cutting, splitting, skiving, gluing, edge dyeing and finishing , machine sewing, hand stitching, metal accessory fixing and foil blocking, …)HOW WILL YOU EXPERIENCE SUCCESS WITH US?Case and Box work experience essential · To ensure all leather products are developed to the standards required by dunhillManage own time, in liaison with the Manufacturing Manager, to produce products within agreed standard timesTo assist colleagues in the team when requiredTo utilise current leather skills and share these through training and guidance with other team membersTo take part in any training which is offered to upskill current leather working skillsMaintain a safe & healthy working environment and comply with company guidelinesWHAT MAKES OUR GROUP DIFFERENT?Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential.We value freedom, collegiality, loyalty, and solidarityWe foster empathy, curiosity, courage, humility, and integrityWe care for the world we live inYOUR JOURNEY WITH US:We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals:Initial screening call with Richemont Talent TeamInterview with the Hiring Manager at the Walthamstow workshopInterview with the HR Manager for dunhillSummaryLocation: LONDONType: Full time Read Less
  • Retail Excellence Program Manager  

    - West Malling
    Since Watchfinder & Co. was first founded in 2002, it has grown to bec... Read More
    Since Watchfinder & Co. was first founded in 2002, it has grown to become the premier resource from which to buy and sell premium pre-owned watches. With thousands of watches available from more than 50 brands, including Rolex, Omega, IWC and more, plus boutiques across the UK and a manufacturer certified service centre, Watchfinder has established itself as the top pre-owned watch specialist.How will you make an impact?The Retail Excellence Program Manager is responsible for designing, leading, and embedding Watchfinder's Retail Excellence framework across the business. Acting as a strategic program lead, this role will drive the development and execution of key retail initiatives that enhance operational excellence, elevate the customer experience, and support the company's commercial objectives.Working cross-functionally with headquarters functions and market teams, the Retail Excellence Program Manager will establish robust governance, oversee a portfolio of strategic retail projects, and ensure the successful delivery of the retail roadmap. The role requires a strong combination of program management, stakeholder engagement, and operational expertise to deliver sustainable improvements across retail operations while fostering alignment, consistency, and best practice throughout the organization.Retail Program and Framework Development and Management: Design a structure and governance for a Retail Program management, applying adequate program management components and best practices such as governance, meeting cadences, stakeholder map and project pipelineDevelop a comprehensive Retail Excellence initiatives pipeline aligned with Watchfinder’s commercial objectives and driven by the identification of key areas for improvement in retail operations, customer experience, and project managementManage the Retail Program, its project pipeline, prioritisation, escalations and risk & progress reporting in appropriate forums – e.g. steering committee  Retail Projects: Lead and manage projects related to Retail, such as new store openings, store renovations, new process or technology implementationsOversee the successful delivery of projects, ensuring alignment with business priorities and expected outcomesPartner cross-functionally with HR to define and design the boutique organization and compensationPartner cross-functionally with the commercial performance manager, the merchandiser and the data team to deliver retail and merchandising performance dashboardSupport to Director of commercial operations and CCO for any other project requestsCustomer Experience and Retail Operations:Champion a customer-centric approach, focusing on creating and elevating an end-to-end customer journey integrates all Watchfinder customer transaction journeys (part-exchange, instant purchasing, omnichannel etc.)Explore the implementation of methodologies to measure and improve overall customer satisfaction – specifically in retailPartner with L&D and retail to develop training programs and their delivery approach for retail staff on operational procedures, product knowledge, sales techniques, and customer service excellencePartner with other functions and markets to ensure adequate implementation of new guidelines and framework (Sales operations, visual merchandising, marketing)How will you experience success with us?Minimum 3-year of experience in project management or operations consultingExperience in retail industry is a plusStrong stakeholder management and communication skills in a matrix environmentKnowledge of Project Management methodologyAbility to plan and prioritise multiple activities and juggle prioritise effectivelyExceptional time management and organisation skillsProactive mindsetExcellent communication and influencing skills with the ability to interact at all levels of seniorityProblem solver: can provide solutions when problems arise and seek to understand the root cause of the problem to implement long term solutionsStrong PowerPoint and Excel skillsHow do we keep you smiling? As a significant member of the Watchfinder community, you are also part of a much bigger family at Richemont. We strongly believe in internal development, mobility and offering various opportunities to enhance both your personal and professional development.  You will have the opportunity for your voice to be heard, drive change, and make a real impact from day one. This is a fast-growing company, going through an exciting period of change from a UK centric business to an international company. Giving you the opportunity to gain experience and gain further opportunities in the future.  Your Interview Journey Our aim is to provide you a transparent interview process from the moment you apply for the role. It is important for us that you get to know us to ensure the role aligns to your future career objectives. We provide all candidates with open-door access to key people across the business so they can discuss opportunities, get a feel for our culture, and better understand how they can make an impact and be part of Watchfinder’s exciting trajectory. Recognizing we are all different, if you need us to adapt the process, please get in touch via recruitment@Watchfinder.co.uk.1st Stage – After your application has been selected, our Talent team will reach out to you within two weeks to conduct an introductory call.2nd Stage – Video / in-person interview with the Senior Manager Commercial Operations to understand your skills and experience in more detail.3rd Stage – Video / in-person case interview with Senior Manager Commercial Operations.4th Stage –  Video / in-person interview with the Director of Commercial Operations & HRBP for the area.SummaryLocation: WEST MALLINGType: Full time Read Less
  • Junior HR Business Partner  

    - West Malling
    Since Watchfinder & Co. was first founded in 2002, it has grown to bec... Read More
    Since Watchfinder & Co. was first founded in 2002, it has grown to become the premier resource from which to buy and sell premium pre-owned watches. With thousands of watches available from more than 50 brands, including Rolex, Omega, IWC and more, plus boutiques across the UK and a manufacturer certified service centre, Watchfinder has established itself as the top pre-owned watch specialist.Ignite Your HR Career at Watchfinder!Are you an ambitious, people-focused individual eager to dive deep into the world of HR and accelerate your professional growth? This is an exceptional opportunity for a Junior HR Business Partner to be fully immersed in the entire HR lifecycle, developing critical skills and knowledge within a fast-paced, dynamic global environment.About the Role: As our Junior HR Business Partner, you will play a crucial role in supporting our commercial organisation globally. Working closely with our Senior HR & Talent Business Partner, you'll gain hands-on experience contributing to the development and implementation of impactful HR initiatives. This role offers unparalleled exposure to diverse HR areas, including Project Management, Employee Relations, and international HR practices, providing a robust foundation for your career.You'll be instrumental in supporting managers, driving key people initiatives, and helping to cultivate a high-performance culture. We're looking for someone who is keen to embed themselves within the business, understanding stakeholder priorities and delivering practical HR solutions that truly align with our strategic growth.Who You Are:An ambitious and people-focused professional with a genuine desire to learn and grow.Eager to 'roll up your sleeves' and get fully immersed in all aspects of HR.Passionate about developing your knowledge, experience, and partnering capabilities.Why Watchfinder? Join a collaborative, supportive and high-output HR team at Watchfinder that is deeply aligned with the company's strategic growth. We offer a supportive environment where you can develop a deep understanding of HR complexities and contribute directly to our global commercial teams. This is more than just a job; it's a launchpad for your HR career“This is an amazing opportunity for someone to join our friendly, supportive team here at Watchfinder HQ. You will be supported, coached and exposed to many different projects, initiatives and HR topics throughout this job. We’re searching for someone who is curious, loves to learn and someone who is passionate about expanding their career in HR! – Sean Osborne-Moore – Senior HR & Talent Business Partner.”How will you make an impact?Support the Senior HR & Talent Business Partner in implementing people initiatives and transformation projects that align with the business strategic objectives across Watchfinder’s commercial organization.Contribute to recruitment, onboarding, performance, and talent management activities, ensuring key HR Processes are efficiently delivered.Collaborate closely with team members across HR and the business, helping to deliver a consistent and positive employee experience.Collaborate with centres of excellence and group (Richemont) colleagues to support the development and delivery of solutions tailored to the business needs.Assist in administering the annual compensation and reward process, ensuring accuracy and transparency under the guidance of the Senior HR & Talent Business Partner.Build professional working relationships with colleagues and stakeholders throughout the organization.Assist in collecting and analyzing HR data to inform recommendations and support business decision making.Maintain awareness of external market insights and developments, sharing these across the HR team.Lead or support various HR Projects from inception to completion, ensuring timely delivery and alignment with strategic projects.Coaching and appropriately challenging managers to build confidence and capability in people management, promoting consistency, fairness, and high-performance outcomes.Managing employee relation cases at the appropriate level, escalating complex or high-risk matters where required, ensuring advice remains legally compliant.How you will experience success with us:We welcome applicants from HR Advisors or recent graduates with at least two years experience of relevant HR experience, including those from various HR disciplines (e.g. Talent Acquisition, Compensation & Benefits, Learning & Development) who can demonstrate transferable skills.  Some demonstratable experience in managing projects, preferably within a HR context.Some exposure to Employee Relations (ER) Principles and practicesFamiliarity with HR Systems and data analysis tools is a plus (Workday).Strong relationship Skills: Proven ability to build rapport, influence, and maintain effective working relationships with diverse stakeholders at all levels.Analytical Skills: Excellent ability to analyse data, identify trends, and draw insightful conclusions to support HR Decision Making.Communication Skills: Exceptional verbal and written communication skills, with the ability to articulate complex information clearly and concisely.Organizational Skills: Strong organizational and time management skills, with the ability to manage multiple priorities and meet deadlines in a fast-paced environment.Problem solving: Proactive and solution-oriented approach to challenges.Adaptability: Flexible and able to adapt to changing priorities and business needs.Your Interview JourneyOur aim is to provide you a transparent interview process from the moment you apply for the role. It is important for us that you get to know us to ensure the role aligns to your future career objectives. We provide all candidates with open-door access to key people across the business so they can discuss opportunities, get a feel for our culture, and better understand how they can make an impact and be part of Watchfinder’s exciting trajectory.Recognizing we are all different, if you need us to adapt the process, please get in touch via recruitment@Watchfinder.co.uk.1st Stage – After your application has been selected, our talent team will reach out to you within two week to conduct an introductory call.2nd Stage – You will be invited to an assessment day at Watchfinder HQ, where you will meet with key members of the HR team and stakeholders across commercial. After this process, the shortlist shall be selected to final interview.3rd Stage – Final interview with the Global HR Director & Senior HR & Talent Business Partner.Our ValuesCaring·         Demonstrating empathy and respect for the people around us, the work we do and the business we are part of.Pioneering·         Finding new and innovative ways to adapt and improve the ways we operate and the service(s) we provide.OutstandingEnsuring that the very highest standards are delivered across every facet of our business - internally and externally. Bringing excellence in everything we do, every time.SummaryLocation: WEST MALLINGType: Full time Read Less
  • Logistics Administrator  

    - London
    Richemont, one of the world leaders in the luxury sector, has various... Read More
    Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values ​​of our Houses, through a process of permanent creativity.YOUR MISSION:To ensure the physical movement of stock both in and out of the Logistics Department, ensure that this is correctly documented, the computer records match the movement of stock.Organise transport of stock for Retail and Wholesale.Organise and export returns shipments and CS shipments abroad.To follow Procedures, the Richemont transport directives and ensure products are moved in a secure and compliant way at all times ensuring deadlines and SLAs are met.HOW WILL YOU MAKE AN IMPACT?E-com return management:Manage E-com returns, quality check products, complete SAP flow correctly.Liaise with E-com department in case of discrepancies and 3rd choice information.Liaise with CS department concerning faulty or damaged products.Liaise with Maison regarding clearing of the stock received.Pick and pack for onwards shipping depending on Maison decision.Prepare export documentation and liaise with carriers to organise shippingEnsure SAP is updated and stock cleared on a weekly basis.Inbound process:Ensure parcels received are opened within an authorised Inbound area and within the timeframe outlined in our KPI’s.Operation of shutter and physically taking in deliveries, whilst ensuring all procedures are followedQuality check, serial number and packaging/document checks to be performedGoods received in SAPBrand colleagues informed of the goods arrival, quality and packaging situationArticles put away in their dedicated area or passed to colleagues in CS (repairs)Liaise with brand colleagues on discrepancies or missing SAP flow to ensure stock situation is always correct and up to date.Pick up & delivery and Outbound processTo assist with pick up and delivery, a service where a shipping kit is sent to a client for them to return their repair to us. This involves booking DHL shipments online, picking and packing the correct kit dependent on the brand and ensuring shipments are processed accurately. This also involves communicating with the brands directly.Process transfers and ODN’s, Pick & Pack goods, checking serial number and quality.Create shipments and book the appropriate carrier according to the Transport Directive.Ensure all shipments are processed within the requested time frame to avoid delays, and within our KPI’s.HOW WILL YOU EXPERIENCE SUCCESS WITH US?Logistics and stock management experience, min 2 yearsFlexibility, able to work as part of a team as well an on your own.Fast reaction and able to prioritize.Open minded regarding projects and changes.Computer Literate, SAP experience a benefit.Able to work under pressureAble to work independently and take personal ownership, whilst being able to work as part of a teamEfficient and organized with good time management skillsCustomer Focused with a ‘Can-do’ positive approach#Richemont #WeCraftTheFutureSummaryLocation: LONDONType: Full time Read Less
  • Business Development Manager  

    - Greater London
    Established in London in 1814 Purdey are today world renowned for the... Read More
    Established in London in 1814 Purdey are today world renowned for the finest craftsman made side by side and over and under shotguns and double barrel and bolt action rifles, each one fully bespoke to their client's specifications and needs. Purdey's exclusive range of men and women's shooting and country clothing and accessories reflects the same attention to detail.The primary goal of this role is to interact with and source new potential clients for Purdey across Clothing Sales, Gun Sales, and The Shooting School. This involves building a clear strategy and working closely with sales teams to identify and pass on new opportunities, requiring the ability to adeptly build and manage relationships with both individual clients on a one-to-one basis and with corporate entities, seamlessly switching between these engagement styles as needed.HOW WILL YOU MAKE AN IMPACTDevelop yearly and quarterly strategies for identifying new client opportunities for Purdey. Proactively research and identify new client opportunities outside the organisation, developing a robust pipeline of prospects and engaging them to convert into clients. Exploit the Corporate, Institutional, Club and HNW networks for potential clients. Prospect the existing database and collaborate with sales teams to find opportunities with returning clients. Collaborate with other Richemont Maisons to share and pass on potential opportunities to the sales team. Work towards achieving monthly goals within a pipeline management system. One to one interaction with potential clients. HOW WILL YOU EXPERIENCE SUCCESS:A strategic thinker who is also highly action-oriented and adept at practical implementation.Demonstrated success in business development, particularly with High-Net-Worth Individuals (HNWI) and luxury brands.Highly self-motivated and driven.Experience in networking and establishing contacts across various industries.A proven history of delivering tangible results.Ability to work effectively across different departments and show genuine interest in all aspects of the business.Excellent interpersonal skills.YOUR JOURNEY WITH US: We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals.1st - Richemont Talent Team2nd - Line Manager Interview3rd - HR / Purdey Senior Manager Interview#Richemont #WeCraftTheFutureSummaryLocation: LONDONType: Full time Read Less
  • Sales Advisor  

    - Greater London
    Since Watchfinder & Co. was first founded in 2002, it has grown to bec... Read More
    Since Watchfinder & Co. was first founded in 2002, it has grown to become the premier resource from which to buy and sell premium pre-owned watches. With thousands of watches available from more than 50 brands, including Rolex, Omega, IWC and more, plus boutiques across the UK and a manufacturer certified service centre, Watchfinder has established itself as the top pre-owned watch specialist.How will you make an impact?As a Sales Advisor you will be an ambassador for the company, you will be responsible for welcoming all guests into the boutique, introducing them to the culture of our organisation, clientele and ultimately ensuring an exceptional customer experience is delivered, leaving them with a smile on their face and a watch on their wrist.At Watchfinder we know that not everyone has previous watch experience or product/brand knowledge. We look for passionate individuals who have a genuine interest in the industry, and who are keen to step into the pre-owned watch market selling multiple brands of luxury timepieces! We welcome individuals who are keen to learn and develop, and we provide support from the very beginning of your journey with us!You will be passionate about delivering expert customer service and achieving sales on a 1:1 basis within an intimate environment. You will show-case your excellent interpersonal skills, working to a high standard both individually and as part of a thriving team.The successful individual will be confident and experienced in working to KPI’s & sales tar-gets. This is a varied role which includes high end sales assistance, welcoming walk-ins, clientele, managing appointments and an overflow of online enquiries, chasing leads and all-round sales administration.Demonstrating vigilance and awareness, you will ensure that all security procedures are followed correctly, always maintaining the safety of our products.You will need to be reliable, ambitious, and passionate about the customer experience. You will also encapsulate our core values of being caring, pioneering and outstanding!How will you experience success with us?· Passionate about luxury retail and delivering an exceptional service to customers· Strong clientele skills in order to ensure client contact is maintained· Results driven with experience workingin a target driven sales environment (KPI’s)· Negotiation skills desirable however this is a skill that we can train for candidates that demonstrate the right attitude towards personal development· Strong communication skills with the ability to adapt to different customers and their needs· Ability to take in technical information with a willingness to learn about our products· Excellent problem-solving skills· Highly organised with the ability to prioritise own workload· The consummate team player who will put team success ahead of personal gainWhy work for Watchfinder?Firstly, what makes Watchfinder a great place to work is the people! Whether that be within your immediate team or across other areas of the business, there really is a family feel across the whole company.We’ve had numerous success stories throughout the business of our staff furthering and developing their careers, proving to be integral contributors to the company.If the world of watches intrigues you, apply now and join us on this new and exciting journey at our Bluewater boutique!Our Benefits & IncentivesAs well as a competitive salary and commission structure we also offer a great benefits package:· Private healthcare and dental· Competitive pension scheme· Holiday scheme – Increasing annual leave· Cycle to work scheme· Employee Assistant programme· Income Protection· Life AssuranceYour journey with us…Our aim is to provide you a transparent interview process from the moment you apply for the role. It’s important for us that you get to know us to ensure the role aligns to your future ca-reer objectives.We provide all candidates with open-door access to key people across the business so they can discuss opportunities, get a feel for our culture, and better understand how they can make an impact and be part of Watchfinder’s exciting trajectory.SummaryLocation: LONDONType: Read Less
  • Data Protection & Privacy Analyst  

    - Greater London
    Richemont, one of the world leaders in the luxury sector, has various... Read More
    Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values ​​of our Houses, through a process of permanent creativity.HOW WILL YOU MAKE AN IMPACT?To act as a coordinator between the main Group functions to support the operationalisation of data protection and privacy responsibilities. The four key projects that require coordination are:Records of Processing ActivityData Protection Impact Assessments / Legitimate Interest Assessments / Transfer Impact AssessmentsData Subject RequestsData RetentionIn addition, to support the Group Platforms, Digital & Privacy team on legal & regulatory matters.Records of Processing Activity – To assist with the Group’s data mapping project for the Records of Processing Activity (ROPA) to include all global/local systems and unstructured data. This will require regularly updating the Group and Maison-specific ROPA(s) and collaborating with key business stakeholders to ensure that data privacy requirements are met. As part of this, you will be required to understand regulatory requirements and coordinate with key internal legal, technology and risk management departments across the Group and its Maisons.Impact Assessments – To support, define, update, and implement Data Protection Impact Assessments (DPIAs), Legitimate Interest Assessments (LIAs) and Transfer Impact Assessments (TIAs).  You will assist in the enhancement of the existing processes, including validation of the assessments and implementation steps required for the maintenance of the Records of Processing Activity.Data Subject Requests – To handle timely responses to data subject requests (e.g. data erasure, data access) and maintain compliance documentation at a Group level. To assist the Group Digital Legal team coordinating responsibilities between the various stakeholders dealing with data subject requests and defining global procedures and guidelines.Data Retention – Coordinating the analysis of data retention periods and implementing the operational processes to ensure that storage limitation principles are complied with in data processing activities.​Other Responsibilities:Play a key role in guiding and reinforcing the Group’s Platforms, Digital & Privacy strategy. You will work closely with the  Maison teams and the wider Richemont Group, including the Luxury New Retail/e-commerce, Group Technology, Group Data, Group Security, Human Resources, marketing, digital and communications teams (both at Group and Maison level).Bring confidence and creativity to this position, along with the ability to work independently in a team-oriented environment.Provide timely and results-oriented advice and support on a wide variety of matters across all lines of business to the Maison and Richemont teams in relation to platforms and online compliance, digital and privacy on a global scale.Respond to ad hoc queries to include identification, analysis and evaluation of risks in order to provide appropriate legal solutions, including regulatory compliance.eSupport the monitoring and management of compliance risks re: legal, regulatory, preparation of and adherence to Group policies, procedures, etc. and ensure regular use of and contribution to Group Legal’s knowledge management including remaining current on applicable legislation.Work in close cooperation with a variety of technical and non-technical internal and external stakeholders, including Richemont Functions, Regions and Maison business teams across the Group, and liaise with and manage external counsel.Draft, review and contribute to Group Legal memos, guidelines, business rules, processes, where needed in close collaboration with Group Maisons, Functions and/or Regions and the central Group Legal Team.Assist with global data privacy-related topics, including those related to AI and blockchain.Get involved in, contribute to, project-manage – as the case may be – Legal Operations-related projects in line with the agenda set by the Group General Counsel, the Chief Counsel, Richemont and Regions and the Legal Leadership Team. Develop and show a strong understanding of and adherence to the Richemont Group values and focus on the ways of working, i.e. “the How” things are done to live up to these values.Support in the development and delivery of training initiatives for internal teams on global privacy requirements, best practice and internal policies.Support on response to data privacy incidents, root-cause analysis, and drafting responses to clients and regulators where appropriate.HOW WILL YOU EXPERIENCE SUCCESS WITH US?Previous work experience in a similar role (compliance, business legal function).Experience with privacy-related technology solutions (e.g., OneTrust).Privacy Certification is a plus (CIPP/E, CIPM).General commercial experience and business acumen also needed. Experience in the luxury industry is also particularly valued.Key personal strengths include initiative and proactivity, responsiveness, maturity and gravitas, strong stakeholder management capabilities, highest work standards, outstanding oral and written communication skills and the ability to adapt style as required depending on priorities and circumstances, strong analytical skills and focus on detail and structure while preserving effectiveness, keenness to learn, share and work collaboratively as part of a teamAbility to identify and seize opportunities for professional development in a self-confident yet respectful manner.Native or fluent in English; with French and / or German language being a plus.Digitally savvy, including routine use of AI with strong prompting capabilities, good command of Microsoft Office (in particular Outlook, Word and Excel) and shared work and project management environments (SharePoint, Monday.com, any other project management tools / tech solutions).WHAT MAKES OUR GROUP DIFFERENT?Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential.We value freedom, collegiality, loyalty, and solidarityWe foster empathy, curiosity, courage, humility, and integrityWe care for the world we live inYOUR JOURNEY WITH US:We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals:Initial screening call with Richemont Talent TeamInterview with the Hiring ManagerInterview with the HR Manager#Richemont #WeCraftTheFutureSummaryLocation: LONDONType: Full time Read Less
  • Senior Sales - Selfridges  

    - Greater London
    Richemont, one of the world leaders in the luxury sector, has various... Read More
    Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values ​​of our Houses, through a process of permanent creativity.As a Chloé Senior Sales, you will be a true ambassador for our Maison, responsible for creating an exceptional and welcoming experience for every client. You will cultivate lasting relationships with our clientele, acting as a trusted advisor and a vital support to our management team. This role is perfect for an individual who thrives on delivering unparalleled customer service and contributing to a luxurious retail environment.HOW WILL YOU MAKE AN IMPACT?Client Relationship Ownership:Deliver exceptional customer service, fostering long-term client relationships and actively working towards CRM targets.Develop your client portfolio, utilising selling techniques to elevate high-potential clients and re-engage dormant customers.Manage client appointments to ensure the retention of top clientele and achieve personal sales targets.Capture client data and implement personalised reach-out campaigns using all available clienteling tools.Omnichannel Business Partnership:Lead by example, demonstrating role model behaviour to drive strong business performance and outstanding customer service.Commit to continuous learning, maintaining excellent product knowledge, and leading product training for the team.Motivate and support the team in achieving boutique and individual targets, whilst staying aware of the local trading environment.Operations Excellence Support:Ensure an impeccable store environment, back-of-house (BOH) organisation, and personal grooming at all times.Implement all guidelines related to store and BOH management, participating in inventories and proactively reporting any structural repair needs.Monitor after-sales processes and follow up with clients to ensure impeccable service, complying with all Richemont policies.Support the management team with specific tasks, act as a main point of contact during their absence, and assist with daily closing checks and reporting.HOW DO WE KEEP YOU SMILING?As a significant member of the Chloe community, you are also part of a much bigger family at Richemont. We strongly believe in internal development, mobility and offering various opportunities to enhance both your personal and professional development.YOUR JOURNEY WITH US:We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals:After your application has been selected, our recruitment team will reach out to you to conduct an introductory call1st Stage Stage – Interview with the Boutique Manager2nd Stage – Interview with Country Manager / HR Manager#Richemont #WeCraftTheFutureSummaryLocation: LONDONType: Full time Read Less
  • Sales Support Executive  

    - Greater London
    Richemont, one of the world leaders in the luxury sector, has various... Read More
    Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values ​​of our Houses, through a process of permanent creativity.HOW WILL YOU MAKE AN IMPACT?Peter Millar UK is seeking a motivated and detail-oriented in-house Sales Executive. You will be responsible for supporting our wholesale business, managing some in house accounts and providing excellent customer service and experience to our partners. This role is ideal if you are looking to transition into account management, and are passionate about fashion and golf, as well as eager to develop your commercial skills within a leading luxury and performance brand.This role is crucial for ensuring accurate order processing, professional account support, and the consistent upholding of our brand standards and values at every touch point. Over time, this position will offer the opportunity to develop into managing various house accounts.Key Responsibilities:Manage and/or support house accountsSupport with the management of in-house corporate enquiriesSupport the leadership team with day-to-day sales appointments and order administrationProcess sales orders in an accurate and timely manor Track orders, deliveries, returns and escalate any issues where needed Assist with seasonal sales campaigns and showroom appointmentsSupport with buying group administrationProduct and Brand Support:Build a strong knowledge of Peter Millar and G/Fore collections across both golf and lifestyleSupport with seasonal set up of showrooms and sales assets Help manage the showroom and samples for key sales meetings  Support at trade shows, buying days and sales events when requiredCross Functional and Team Support:Work closely with customer service, logistics, planning and finance when requiredHelp resolve customer queries in a professional and brand appropriate manner HOW WILL YOU EXPERIENCE SUCCESS WITH US?Experience in a sales support or customer service role in Retail is essential Experience speaking with clientsExperience using Microsoft office and sales order processing systemsGood presentation skills (PowerPoint and Product presentations where needed)Have an interest in golf and fashion Have an interest in SalesProactive, curious and dependable Confident, clear communicator Strong organisational skills /attention to detail (able to manage multiple tasks at once) Team player with a professional attitude You must hold a valid UK Driving Licence and have your own car, as this is a field based role. WHAT MAKES OUR GROUP DIFFERENT?Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential.We value freedom, collegiality, loyalty, and solidarityWe foster empathy, curiosity, courage, humility, and integrityWe care for the world we live inYOUR JOURNEY WITH US:We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals:Initial screening call with Richemont Talent TeamInterview with the Hiring Manager – EU Sales Director for Peter MillarInterview with the Head of HR for Richemont#Richemont #WeCraftTheFutureSummaryLocation: LONDONType: Full time Read Less
  • Graphic and Creative Designer  

    - London
    Richemont, one of the world leaders in the luxury sector, has various... Read More
    Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values ​​of our Houses, through a process of permanent creativity.HOW WILL YOU MAKE AN IMPACT?As a Graphic and Creative Designer, you will produce impactful visual assets for a diverse portfolio of events and activations for Laureus World Sports Awards, the Laureus Sport for Good Foundation, and additional Richemont-linked group events (ad-hoc basis) as needed, and for a variety of channels. Reporting to the Senior Brand Manager at Laureus World Sports Awards Ltd, you’ll work across multiple projects - from branding and event material to social media graphics, to corporate communications pieces.Design material for the annual Laureus World Sports Awards, Laureus Sport for Good Foundation programme visits and activations, Richemont group events (ad-hoc basis), and other corporate events, including branding, communications pieces, signage, collateral, and large-format print. Digital and Social Media: Create engaging digital assets and graphics for Instagram and Facebook. Commercial and Communications Collateral: Design templates for high-quality pitch and sales presentations. Work with the Senior Brand Manager and CEO to maintain brand guidelines for both Laureus World Sports Awards and Laureus Sport for Good Foundation (including National Foundation offices globally).    Brand Guardianship: Ensure all visual materials are strictly on-brand, consistent, and delivered to the highest standard. Collaboration: Work closely with the commercial, communications, and event teams.  Supplier Coordination: Support Senior Brand Manager in liaising with external vendors (e.g. printers, production houses, additional freelance design suppliers) to ensure high-quality output and timely delivery of materials. HOW WILL YOU EXPERIENCE SUCCESS WITH US?Experience: Previous graphic design experience, ideally within an agency, events, consumer, or media environment. Technical Abilities: Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and Microsoft PowerPoint. Strong understanding of typography. Print and Digital Knowledge: Solid understanding of print production processes and digital design best practices. Financial: Experience of some financial oversight. Communication: Excellent communication skills in order to collaborate with colleagues and internal clients.  Organisation: Ability to thrive in a fast-paced environment, balancing multiple event deadlines without compromising on quality. Attention to detail: A meticulous approach to design execution and consistency of brand.  Collaboration: Ability to work effectively with a diverse range of colleagues and teams around the world.  Creativity and Innovation: Ability to generate fresh ideas and approaches while always respecting brand guidelines and heritage. Problem-solving: Resourcefulness and the ability to address challenges, sometimes within short timescales. Proactivity and Initiative: Anticipation of needs and the ability to take ownership of design items and projects. WHAT MAKES LAUREUS DIFFERENT?An opportunity to contribute to and work on prestigious events in the sporting world.  A relaxed and diverse work environment.  Opportunities for growth and development within the wider Richemont Group.  This is a full-time position, office-based four days a week in Fulham, one day a week flexible location. YOUR JOURNEY WITH US:Complete your application including sharing your portfolio, demonstrating your range of graphic design work, especially as related to events, digital media, and corporate communications. If shortlisted, you will be invited to submit a project designed to help assess our mutual suitability for each other.  #Richemont #WeCraftTheFutureSummaryLocation: LONDONType: Full time Read Less

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