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Return on Investment Ltd
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  • Fleet Administration Executive  

    - Milton Keynes
    Operating in the UK & Europe across five sites, ROI delivers a range o... Read More
    Operating in the UK & Europe across five sites, ROI delivers a range of outsourced solutions across marketing, tech, people operations and insight to our Automotive clients, resulting in increased operational efficiency, sales and customer satisfaction.

    Fleet Administration ExecutiveMilton Keynes – Hybrid WorkingMonday - FridayPaying up to £24,000kAre you ready to step into a role where every day brings new challenges and opportunities for growth? As a key member of our team, you'll be the linchpin in our fleet management operations, handling inbound enquiries, generating quotes, and ensuring seamless coordination from order to delivery. If you're a highly organized individual with a knack for navigating complex data and communicating effectively, this role is tailor-made for you!About UsFormed in 2003, ROI has grown to over 350 employees. We pride ourselves on being a fantastic place to work and have excellent career progression prospects; Most of our first-line managers have been promoted from within the business. Your will join an established business with a history of staff retention, progression, training, and community.What will you be doing?Answering inbound fleet enquiries.Generating quotes and orders adhering to our client’s processes.Analysis and reporting of large amounts of customer data using Excel.Following up through the registration process to vehicle delivery.Updating the database with changes to customer details/actions/order progress etc.Ensuring customer files are managed and organised effectively.Processing vehicle orders.Liaising with the end customer and other departments as required.Managing customers and stakeholders’ expectations.Adherence to relevant legislative and compliance regulations.Preparing reports for internal use and for customers/retailers.Experience neededHighly skilled administrators with a keen eye for detail.Organised, self-motivated people with a strong sense of personal accountability.Good communicators: you should be comfortable interacting with a range of people in client and customer businesses (phone and email).Strong IT skills: any experience of using CRM/Database systems is advantageous, as is proficiency in Excel.Excellent organisational skills and a task-focused mindset.Excellent telephone manner.BenefitsEducation Bursary Fund – You can apply for funding to support your personal development in or outside of work.Health and Wellbeing Allowance – You can claim back up to £500 a year, for services or items such as gym memberships, sports and equipment and a range of thing to help you stay active.Continuous Training and Development – We offer comprehensive inhouse training along with development to help you progress within the business.Social and charity activity days and events – Each year we celebrate and support both social and charity days, offering a chance for the community of ROI to mix with the wider business family.The role allows you to work from home, but you will be required to work from the office regularly depending on operational or client needs (you will be provided with all the necessary equipment and training).22 days holiday (Plus bank holidays) with 3 flexidays after one year’s service and further increases after three, seven and ten years.A day off on your birthday and a voucher to treat yourself to something nice.Why should you work for ROI?ROI is a market-leading business employing over three hundred people across five offices. We are a sales support agency with an impressive client base including some of the most recognisable automotive brands. We have an excellent history of innovation, and you will find that our approach will give you excellent support and career development. We are proud to be accredited with both Investors in People and ISO27001 – this is highly unusual in our sector. All our staff are put through a comprehensive training academy for the development of their skills. You will be: Supported by a skilled and enthusiastic management team. Given genuine opportunities for career progression and enrichment – there are many career avenues within the business from this entry point into the company.If you're ready to embark on an exciting career journey with us, hit 'APPLY' today! Don't forget to include your CV, and our recruitment team will reach out to you soon. Read Less
  • Sales Development Representative  

    - Milton Keynes
    Operating in the UK & Europe across five sites, ROI delivers a range o... Read More
    Operating in the UK & Europe across five sites, ROI delivers a range of outsourced solutions across marketing, tech, people operations and insight to our Automotive clients, resulting in increased operational efficiency, sales and customer satisfaction.

    Sales Development Representative Location: Primarily remote, with 1 day per week in our Milton Keynes officeHours: 9am - 5pm - Monday - Friday Salary: Paying up to £ 25,000 + BonusReady to kick-start your career in B2B sales and make a real impact? As a Sales Development Representative at Return on Investment, you’ll support our Hyundai automotive team by generating new business opportunities, building strong relationships, and helping drive sustainable growth. We’re looking for a confident communicator who’s proactive, commercially minded, and keen to develop their skills in a fast-paced sales environment.About UsAt Return on Investment, we deliver integrated outsourced fleet solutions that enhance operational efficiency, sales, and customer satisfaction for vehicle manufacturers, leasing companies, and dealers. With over 10 years of experience and a proven track record, we support the automotive sector with a range of services, from sales and marketing to fleet management. Our skilled teams and expertise in CRM platforms have made us the fastest-growing automotive support agency in the UK.What’s in it for you?We believe attitude and potential are just as important as experience. You’ll join a supportive, high-performance environment where development is a priority.Alongside a competitive salary and bonus, you’ll receive:Private Medical & Dental CoverHealthshield Cash PlanPension Scheme with 4% employer contribution£500 annual Health & Wellbeing AllowanceDiscounted Car Leasing SchemesBirthday Day Off & VoucherEducation Bursary for training and developmentRegular Team Socials and incentivesHybrid working modelIn-house training and industry-recognised accreditations (e.g. SAF)With clear progression routes and over half of our senior leaders having started in junior roles, ROI is a place where high potential is recognised and rewarded.The RoleAs a Sales Development Representative, you’ll support our automotive and OEM clients through outbound prospecting and appointment setting.You’ll learn how to:Identify and research prospects using CRM systems and LinkedInEngage decision-makers via phone, email and digital channelsBuild confidence in commercial conversationsBook high-quality appointments for the sales teamsDevelop a strong understanding of B2B sales fundamentalsThis role is ideal for someone eager to learn, open to coaching, and motivated to grow into a consultative sales professional.What we’re looking forA highly motivated, positive individual with a strong work ethicA willingness to learn, take feedback and continuously improveConfidence in communicating with people and building rapportAn interest in sales, technology and the automotive industryComfortable using basic digital tools and keen to develop CRM skillsAble to balance pace, quality, and consistency in a target-driven roleOrganised, reliable and enthusiastic about owning your developmentNo previous sales experience is required - full training and ongoing support will be provided.If you’re looking to start your sales career in a business that values attitude, effort and progression, this role is an excellent first step. Read Less
  • Sales Development Representative  

    - Nantwich
    Operating in the UK & Europe across five sites, ROI delivers a range o... Read More
    Operating in the UK & Europe across five sites, ROI delivers a range of outsourced solutions across marketing, tech, people operations and insight to our Automotive clients, resulting in increased operational efficiency, sales and customer satisfaction.

    Sales Development RepresentativeNantwich | Hybrid (1-2 days in office) Up to £30,000 OTE (dependent on experience) + Excellent Benefits Monday to Friday | 37.5 hoursAt ROI, we don’t just follow the automotive industry - we help shape it. By combining smart marketing strategies with the latest technology, we support over 70% of the UK automotive market in achieving their sales goals and enhancing the customer experience. Our clients include household names such as BMW, Jaguar Land Rover, Polestar and Volkswagen, alongside exciting new brands entering the UK market.This is a fantastic opportunity for someone at the start of their sales career who brings energy, curiosity and ambition - and wants to learn from a business that genuinely invests in people.What’s in it for you?We believe attitude and potential are just as important as experience. You’ll join a supportive, high-performance environment where development is a priority.Alongside a competitive salary and bonus, you’ll receive:Private Medical & Dental CoverHealthshield Cash PlanPension Scheme with 4% employer contribution£500 annual Health & Wellbeing AllowanceDiscounted Car Leasing SchemesBirthday Day Off & VoucherEducation Bursary for training and developmentRegular Team Socials and incentivesHybrid working modelIn-house training and industry-recognised accreditations (e.g. SAF)With clear progression routes and over half of our senior leaders having started in junior roles, ROI is a place where high potential is recognised and rewarded.The RoleAs a Sales Development Representative, you’ll support our automotive and OEM clients through outbound prospecting and appointment setting.You’ll learn how to:Identify and research prospects using CRM systems and LinkedInEngage decision-makers via phone, email and digital channelsBuild confidence in commercial conversationsBook high-quality appointments for the sales teamsDevelop a strong understanding of B2B sales fundamentalsThis role is ideal for someone eager to learn, open to coaching, and motivated to grow into a consultative sales professional.What we’re looking forA highly motivated, positive individual with a strong work ethicA willingness to learn, take feedback and continuously improveConfidence communicating with people and building rapportAn interest in sales, technology and the automotive industryComfortable using basic digital tools and keen to develop CRM skillsAble to balance pace, quality, and consistency in a target-driven roleOrganised, reliable and enthusiastic about owning your developmentNo previous sales experience is required - full training and ongoing support will be provided.If you’re looking to start your sales career in a business that values attitude, effort and progression, this role is an excellent first step. Read Less
  • Customer Operations Administrator  

    - Daventry
    Operating in the UK & Europe across five sites, ROI delivers a range o... Read More
    Operating in the UK & Europe across five sites, ROI delivers a range of outsourced solutions across marketing, tech, people operations and insight to our Automotive clients, resulting in increased operational efficiency, sales and customer satisfaction.

    Customer Operations Administrator - Volvo Job Title: B2C Operations Consultant
    Location: Maidenhead or Daventry
    Salary: Up to £28,000 per annumHours: Full-time, shifts between 8am and 6pm with occasional Saturday rota (finish no later than 6pm; approximately 1 in every 6 Saturdays, finishing at 5pm)About UsAt ROI, we support 70% of the UK’s automotive brands in achieving their sales goals and delivering exceptional customer service. By combining innovative marketing strategies with cutting-edge tech, we connect consumers and manufacturers and drive industry transformation. Our work with global brands such as BMW, JLR, Kia, Volkswagen, and Volvo speaks for itself. Join us and help shape the future of automotive excellence.The RoleAs a B2C Operations Consultant for Volvo, you’ll play a key role in supporting retail order management, financial operations, and delivery processes. We’re looking for organised, detail-oriented professionals to ensure smooth end-to-end processes for Retail and SME orders. This is an operations-heavy, administration-focused role that thrives on accuracy and efficiency.Key ResponsibilitiesManage Volvo retail and SME vehicle orders, including amendments, cancellations, and demonstrator allocationsSupport financial operations, including vehicle finance contracts, cash sales and retailer communicationsCoordinate retail delivery with logistics, managing vehicle delivery, registration and finance activation for Volvo vehiclesHandle outbound and inbound retailer calls and customer communications in line with company processes and Quality Assurance standardsMaintain accurate records in line with company policiesWhat We’re Looking ForKey Skills & ExperienceExperience in automotive retail operations, financial operations, or customer-facing roles, preferably with Volvo or similar brandsStrong administrative and organisational skills with the ability to manage multiple tasksExcellent verbal and written communication skills for liaising with retailers, customers, and internal teamsConfident handling outbound and inbound calls while maintaining professional communication standardsSAF qualification preferredFlexible and able to support with 8 hour shifts to 6pm and Saturday shiftsWe’re looking for a proactive, detail-oriented individual who thrives in a fast-paced operational environment and is committed to delivering exceptional service to both customers and colleagues.Why Join UsWe value our employees and offer benefits including:£500 annual health and wellbeing allowance for gym, wellness apps, or additional healthcareEducation bursaries to develop new skillsA day off and voucher to celebrate your birthdayCompany pension schemeHealthcare plans including private medical insurance and dental cover22 days annual leave rising to 30 with serviceSubsidised car purchase schemesHow to Apply
    If you’re ready to join us as a B2C Operations Consultant for Volvo, apply today! We welcome applications from all backgrounds and are committed to an inclusive, supportive workplace. Read Less

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Astrid-Lindgren-Weg 12 38229 Salzgitter Germany